Académique Documents
Professionnel Documents
Culture Documents
Key Partners
Who are our key partners
Who are our key suppliers
Which key resources are we acquiring
from partners
Which key activities do partners perform
Key Activities
What key activities do our value
props require
Our distribution channels?
Customer relationships?
Revenue streams?
Key Resources
What key resources do our value
props require?
Our distribution channels?
Customer relationships?
Revenue streams?
Value Propositions
What value do we deliver to
customers?
Which one of our customers
problems do we solve?
What bundles of products and
services do we offer to each
customer segment?
Which customer needs do we
satisfy?
Customer Segments
For whom are we creating
value?
Who are our most important
customers?
Customer Relationships
What type of relationship does
each of our customer
segments expect us to
establish and maintain?
How are they integrated with
rest of our business model?
How costly are they?
Channels
Through which channels do our
customer segments want to be
reached?
How are we reaching them now?
Which ones work best?
Which ones are most cost efficient?
How are we integrating them with
customer routines?
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Cost Structure
What are most important costs
inherent in our business model?
Which key resources are most
expensive?
Which key activities are most
expensive?
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Cost Structure
For what value are customers really
willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each revenue
stream contribute to overall
revenues?
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Innovation 101
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How?
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Customer Jobs
What customers are trying to
achieve in their jobs and lives as
expressed in their own words
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Pains
Bad outcomes, risks, and obstacles
related to performing customer jobs
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Gains
Outcomes customers want to
achieve or concrete benefits they
seek.
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Gain Creators
Describe how your products and
services create customer gains.
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Pain Relievers
Describe how your products and
services create customer gains
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Fit
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Homework
Read the book
http://issuu.com/business.model.innovation/do
cs/vpd_sneakpeek?e=1330026/9247145#search
Elements
Example for HighRadius Receivables OnDemand suite (came up with it quick and
may need clean up)
For Fortune 1000 B2B companies looking to reduce the time and people spent on managing
credit and A/R, Receivables OnDemand enables end-to-end automation of manual tasks
around collecting information, applying cash and corresponding with customers so that
resources can be reallocated to high-value activities such as making decisions on credit terms,
closing deductions and calling customers to reduce DSO and enable growth at reduced costs.
Unlike other competitors, Receivables OnDemand is an end-to-end solution that enables the
latest A.I. technology to minimize cost of implementation and enable up to 90%+ automation
of manual tasks.
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