theS~FTtribe

PMB CT 208, Cantonments, Accra-Ghana

T: +233.302769.892 / +233302786.094
E: info@softtribe.com W: www.softtribe.com

Software Innovations For Africa's Rennaisance

RESPONSE TO PRESS RELEASE BY CAGD AND COMMENTARY

BY IMANI

Over the last week a number of issues have been raised in the national media by IMANI and responded to
by CAGD, concerning the Government payroll.
SOFTtribe has been specifically mentioned in a number of these interviews,
information has been reported on our involvement with the government payroll.

and some erroneous

As a reputable locally grown ICT software development company with over 20 years' experience in payroll
and numerous clients, we are extremely concerned that our international reputation may be tarnished and
we wish to set the record straight.
SOFTtribe developed the first versions of Akatua HRMIS/payroll management software over 20years ago,
CAGD purchased Akatua known as IPPD3 in 2008, and currently uses it to process 70% of live government
payroll.

1. CAGD states that Akatua is equally confronted with the same challenges of payroll management as the
Oracle systemllPPD2 which is also owned by CAGD.
This is not completely accurate.
When Akatua was first implemented in 2008, it flagged and rejected the faulty data which had been retrieved
from the Oracle system. SOFTtribe would like to state here that Akatua possesses a rigorous set of
validations and controls, which is known in the industry.
CAGD instructed SOFTtribe to temporarily disable the requisite controls from Akatua such that it could
accept the faulty data from their Oracle system. CAGD informed SOFTtribe that CAGD was responsible for
payroll administration and validation whereas SOFTtribe was responsible for the technology.
SOFTtribe therefore duly complied with their client's request and successfully processed five years of
unprocessed arrears in under six weeks which the Oracle system had been incapable of processing over
the years.
CAGD was duly satisfied with the quality and speed of the work executed.
Given that SOFTtribe deemed this situation to be unusual based on SOFTtribe's industry experience, at
handover of Akatua to CAGD, SOFTtribe was compelled to alert CAGD of the dire state of the data they
had received. (please find attached the alert issued to CAGD on 12th February 2010 and the relevant
Arrears Release Order). Interestingly to date, SOFTtribe is yet to receive CAGD's response to this letter.

2. After six years of running payroll, the Oracle system was still facing major Challenges. On 12thJune, 2012
therefore, SOFTtribe was copied on a letter from the Minister of Finance instructing the Controller to move
the live government payroll in its totality unto the more stable Akatua.

Directors: David Bolton, Tetteh Antonio, Herman Chinery-Hesse

Software Innovations For Africa's Rennaisance

PMB CT 208, Cantonments, Accra-Ghana

T: +233.302.769.892 / +233.302.786.094
E: info@softtribe.com W: www.softtribe.com

SOFTtribe duly prepared Akatua for this activity. SOFTtribe successfully implemented Pensions and GES
payroll, which constitutes 70% of government payroll.
Once again, SOFTtribe alerted CAGD of the dire nature of the Pensions data that had been retrieved from
the Oracle system and again SOFTtribe was instructed to temporarily switch off Akatua's controls to enable
payroll to be processed on incomplete data. (Please find attached the relevant documentation).

3. In November 2012, the Ministry of Finance instructed CAGD and SOFTtribe to migrate the subvented
payrolls onto Akatua. These subvented agencies include institutions such as the Universities, Polytechnics,
National Service, Ghana Police Service, Forestry Commission, etc ...
SOFTtribe had completed loading and test processing of the Universities and was about to continue with
the National Service and the rest.
However, early in 2013 CAGD informed SOFTtribe that CAGD was suspending
payrolls onto Akatua.

all further migration of

4. In IMANI's commentary, IMANI stated that SOFTtribe's Akatua took three (3) days to process 70% of the
payroll. This is inaccurate. It is in fact the case that Akatua processes 70% of payroll which is over 400,000
workers in under two (2) hours.

5. IMANI further stated that 70% of the GoG payroll had been outsourced to SOFTtribe. This is also
inaccurate. The fact is that CAGD has purchased and owns SOFTtribe's Akatua payroll software platform
and currently uses it to run 70% of the government payroll.

Tetteh Antonio
Chief Executive Officer

Directors:

David Bolton, Tetteh Antonio, Herman Chinery-Hesse