VeriFone Vx610 OS & CommServer Loads

OS Load
Step

Terminal Display

Terminal Idle Prompt

Required Action

Press [F2] and [F4] at the same time

System Mode Entry

2

Key in 1 Alpha Alpha 66831 then press [Enter]

Password

Sys Mode Menu 1

Press [F3] to Download

Sys Mode Download

If GID is set to 1 then press [Enter]

(Depends on OS version)

Sys Mode Download

Group 1 Password

Key in 1 Alpha Alpha 66831 then press [Enter]

SYS MODE Download G1

SYS MODE Download

G1

SYS MODE Download G1

Press [F3] Single-App

Press [F3] Full

ALL FILES WILL BE CLEARED FROM GROUP 1 Press [F4] Continue

Sys Mode Download G1

10

Modem
Com1
TCPIP

[F2]
[F3]
[F4]

Press [F2] for Modem

Press the purple key below the down arrow to recall the download parameters

11

Sys Mode Download G1

12

Sys Mode Download G1

14

Download Done

*ZA and *ZT should equal the following based upon terminal type:

Vx610: QB0111A3
Have the merchant continue pressing the purple key until the following parameters
appear on the screen:
*ZA=OPSYS NAME
*ZP=18772495162
*ZT=OPSYS NAME (same as *ZA)
Press [F3] to edit fields
If any of the above parameters are not keyed correctly or do not exist then you will
need to correct the fields that are wrong before continuing.

Press [F4] to start

Press [Enter] and the terminal will unzip the files

The unzip process may take several minutes

15

Terminal Idle Prompt

The download is complete

CommServer Load

Step

Terminal Display
Terminal Idle Prompt

Required Action
Press [F2] and [F4] at the same time

System Mode Entry

2

Key in 1 Alpha Alpha 66831 then press [Enter]

Password

Sys Mode Menu 1

Edit Parameters [F2]

Download
[F3]
Restart
[F4]

Press the hot key below the on screen arrow to scroll to the next screen of
options

Sys Mode Menu 2

4

Memory Functions [F2]

Terminal Info
[F3]
Clock
[F4]

Sys Mode Mem Funcs

Ram: XXXX
Flash: XXXX Usage [F2]

Press [F2] for Memory Functions

Press [F4] for Clear Mem

Directories [F3]
Clear Mem [F4]

Sys Mode Memory

6
Enter Group _1

Choose the appropriate GID [1] based on the application type being used
then press [Enter]
Note: To change the Group ID press [Backspace] to clear the current
selection then key in the correct GID

Sys Mode Memory

7

Clear Config. Sys

Clear G1 Files
Clear All Groups

[F2]
[F3]
[F4]

Press [F3] for Clear All Groups

Sys Mode Memory

8

Delete All Group

RAM and Flash Files
Cancel
[F3]
Confirm
[F4]

Press [F4] for Confirm

All RAM and Flash Clear

9

No action required
Coalescing Flash

10

Sys Mode Mem Funcs

Ram: XXXX
Flash: 4096 Usage [F2]
Directories [F3]
Clear Mem [F4]

Press [Cancel]

Sys Mode Menu 2

11

Memory Functions [F2]

Terminal Info
[F3]
Clock
[F4]

Press [Cancel]

Sys Mode Menu 1

12

13

Edit Parameters [F2]

Download
[F3]
Restart
[F4]

System Mode Download

Group ID: _1

Press [F3] for Download

Choose the appropriate GID [1] based on the application type being used
then press [Enter]
Note: To change the Group ID press [Backspace] to clear the current
selection then key in the correct GID

System Mode Download

Group X Password
14

Key in 1 Alpha Alpha 66831 then press [Enter]

Note: 'X' represents the
previously selected GID

15

Sys Mode Download G1

Press [F4] for Single App

Single-App
Multi-App

Note: If this screen does not appear on the terminal during the download
process then just skip to the next step

[F3]
[F4]

Sys Mode Download G1

16

Full
Partial

[F3]
[F4]

Press [F3] for Full

Sys Mode Download G1

17

Modem
Com1
TCPIP

[F2]
[F3]
[F4]

Sys Mode Download G1

18

*ZA= *MA
*ZP= XXXXXXXXXXX
*ZT= XXXXXXXXX
*ZB= XXXX
Edit
Start

[F3]
[F4]

Press [F2] for Modem

Verify the data in the *Z fields listed on screen is correct.

If the fields are blank or incorrect then press [F3] to edit them
Continue to step 18a

If the fields are correct then press [F4] and continue to step 19

Note: If this screen does not appear on the terminal during the download
process then just skip to the next step

Verify that *ZP has the correct download phone number listed:
Sys Mode Download GX
18a

If blank, key in the download phone number 18772495162

then press [Enter]

If incorrect, press [Backspace] until the erroneous number is

removed then key in the download phone number
18772495162 then press [Enter]

If correct press [Enter] to bypass

*ZP Host Phone Number

-------------------------------------------------------------------------

Verify that *ZT has the correct download ID listed:

18b

Sys Mode Download GX

If blank, key in the download ID then press [Enter]

*ZT Terminal ID

If incorrect, press [Backspace] until the erroneous number is

removed then key in the correct download ID then press
[Enter]

If correct press [Enter] to bypass

123456789-------------

Verify that *ZA has the correct application listed:

Sys Mode Download GX
18c

*ZA Application ID

If blank, key in the app name then press [Enter]

If incorrect, press [Backspace] until the erroneous app name is

removed then key in the correct app name then press [Enter]

If correct press [Enter] to bypass

---------------------------

Sys Mode Download G1

Select Block 1000 [F1]
Size For
500 [F2]
Download
240 [F3]
Other [F4]
---or---

18d

Press [F1] for 1000

Note: If you encounter comm issues, you may try a smaller block size
---or---

Sys Mode Download G1

Use Highest Available
Connection Rate?

Press [F3] for Yes

Note: If you encounter comm issues, you may choose No instead

Yes [F3]
No [F4]

Sys Mode Download G1

Confirm all data displayed is correct

*ZA= *MA
*ZP= XXXXXXXXXXX
18e *ZT= XXXXXXXXX
*ZB= XXXX
Edit
Start

[F3]
[F4]

If incorrect, press [F3] to edit then repeat steps 18a - 18e

If correct, press [F4] to start the download

Sys Mode Download G1

19

GID: X
APP ID: XXXXXXX
Status: Connecting...

Sys Mode Download G1

20

GID: 1
APP ID: *MA
Status: Downloading
***-------

The terminal attempts to establish a connection with the download host

Once connected, the terminal will display 10 dashes on the screen (the
dashes each represent 10% of the download)
As each 10% block of the download completes, a dash on the screen will
turn into a star/asterisk
Note: Download Times

21

Download Done

A full download with 1 application using a 2400 baud setting

takes approximately 30 minutes to complete, with each
additional application adding to this estimate

A full download with 1 application using a 14400 baud setting

takes approximately 11 minutes to complete, with each
additional application adding to this estimate

The terminal should begin the unzip process at this point; however, if the
terminal remains on Download Done then the merchant must press
[Enter] in order to unzip files and make the terminal ready for use
The unzip process may take several minutes

22

Terminal Idle Prompt

The download is complete