Académique Documents
Professionnel Documents
Culture Documents
Abstract
The project of Identification of Training and developments needs in Neyveli Lignite
Corporation Ltd. The project duration was 7weeks and the project dealt with studying the
need for training and development process in the Company. The project started with the
induction program which acquainted us with the concept of HR Functions and gave us the
overview regarding various aspects of the company. After having an overview as to how the
company works, we started with the research on various dimensions of the organization.
Documents were provided to know about the company business divisions, location of offices,
hierarchies, reporting relationship, welfare activities, safety measures followed, five decades
journey of the company etc. After acquiring an insight about the organization, we prepared
questionnaires to identify and analyze individual and organizational training needs. The
questionnaire covered questions related to:
Training identification and evaluation
Preferable method of learning of every individual
Organizational need apart from individual needs
Organizational strengths and also areas of improvements
Before starting the final survey, we had done a sample testing at Personnel and HRD
department so that I could find the flaws in the questionnaire with respect to various
parameters like interpretation of the questions, time taken by the employees to give their
response etc.
After capturing the responses of the identified participants on the finalized questionnaire and
after conducting one-to-one interactions with them, individual and organizational training
needs were identified & analyzed.
On the basis of the findings from the analysis, various suggestions and recommendations
were given which will help HR department to formulate the strategies in near future. The
findings and analysis were filed and recorded so that it could be used for future reference.
CHAPTER I
INTRODUCTION
Manufacturing confronts a negative public image. Characteristic notions that are
synonymous with this industry include: low pay, no scope for growth and so on.
Consequently, few highly skilled workers seriously consider manufacturing careers.
But now the general perception is changing dramatically. Apart from providing a more
structured career growth path, one of the reasons for this change in the mindset would be the
nature of training and coaching provided to new entrants once they are taken on board.
Employers are quickly realizing that the quality of their manpower is directly proportional to
the final bottom line, bringing forward the need to train and coach employees appropriately.
While an assessment process and competency-based interviews help identify talent, coaching
and training are initiatives that aim at grooming and nurturing the talent. Training provides
theoretical support to an individual development whereas coaching provides a more practical
and personal form of support. The combination of both creates a powerful foundation stone
for future development and potential identification.
Every organization has different processes, and at times, a different approach to work as well,
leading to the need for process-driven training and coaching to facilitate relevant learning.
Most hires may have the theoretical knowledge required for the job, but they need to be
taught the tricks of applying that knowledge in the fashion that best suits the process.
A company-specific structured training program is extremely essential. Fresh engineers
recruited straight off campuses cannot be put on the job straight away, as they have very little
knowledge about the actual dynamics at shop floor level. They need to be introduced to
Engineering Management skills in a systematic manner.
The manufacturing industry also boasts about the fact that it provides its workforce with
competency enhancement training. This ensures that they become competent to take up
different roles in the organization and have an insight into various managerial soft skills,
which are almost as essential as the technical ones. Training programs have been put in place
to address competency development at various levels by leading engineering companies like
BHEL,TKII, L&T and Essar. They are customized taking data from Assessment center
reports and from interactions with domain experts in the area. Faculty members from reputed
institutes conduct these programs on a regular basis. Programs like Leading high performance
teams, Resource Optimization, Risk management, Project management etc have been put
together to address managerial competencies by these leading companies.
The one important resource that can build and transform any organization is its human
resources. And this makes it essential to groom once workforce in order to ensure that
maximum productivity is generated. In the fiercely competitive market, one can actually
score above others if once workforce is well equipped and trained appropriately to meet
industry requirements.
INDUSTRY OVERVIEW:
up.
After
India
became
independent, the
growth
of
mining
under
the
impact of successive Five Year Plans has been very fast. There are ambitious plans in coal,
metalliferous and oil sectors to increase production of minerals during the 8th Five Year
Plan and thereafter.
Coal: Deposits & Exploration
Indias major workable coal deposits occur in two distinct stratigraphic horizons - Permian,
commonly known as "Gondwana" coals and the Tertiary. About 99% of the countrys coal
resources are found within a great succession of fresh water sediments. The major coalfields
are represented by isolated basins which occur along prominent present day river valleys,
viz., Damodar, Koel, Sone-Mahanadi, Pench-Kanhan, Pranhita-Godavari. Nearly 50
coalfields, varying in size from a few km2 to as much as 1500 km2 are known today, barring
the small and lenticular occurrences of coal along the Himalayan foothills.
Coals of practically all ranks occur in India except peat and anthracite. The share of lignite,
however, is insignificant as compared to sub-bituminous and bituminous coal. Indian
bituminous coals are broadly divided into two categories, coking and non-coking.
Coal exploration in India even today is largely being carried out by conventional methods of
systematic geological mapping followed by drilling, core drilling playing a dominant role.
However, in the recent times modern exploration techniques like photo-geology, remote
sensing, non-coring drilling, geophysical surveys etc. are being increasingly used for detailed
and precise exploration.
Coal Reserves
The total coal reserves of the country have been estimated from time to time.
* Proved Reserves: In this case, the reserves are estimated from dimensions revealed in
outcrops, trenches, mine workings and boreholes and the extension of the same for
reasonable distance not exceeding 200m on geological evidence. Where little or no
exploratory work has been done, and where the outcrop exceeds one km in length, another
line drawn roughly 200m in from outcrop will define a block of coal that may be regarded as
proved on the basis of geological evidence.
* Indicated Reserves: In the case of indicated reserves, the points of observation are 1,000
m apart, but may be 2,000 m for beds of known geological continuity . Thus a line drawn
1,000 to 2,000 m from an outcrop will demarcate the block of coal to be regarded as
indicated.
* Inferred reserves : This refers to coal for which quantitative estimates are based largely on
broad knowledge of the geological character of the bed, but for which there are no
measurements. The estimates are based on an assumed continuity for which there is
geological evidence, and more than 1,000 to 2,000 m from the outcrop.
State wise and depth wise Coal reserves are given in the following table,
In Million Tonnes
State
West Bengal
Bihar
Madhya Pradesh
Maharashtra
Orissa
Andhra Pradesh
North Eastern Region
Total
Percentage
0-300m
11999
40079
32638
4590
35015
5245
710
130276
67
300-600m
8933
17626
7433
1686
11167
3876
155
50876
26
600-1200m
4191
6666
14
37
1717
12625
7
Total
25123
64371
40085*
6276
46219
10838
865
193777
100
West Bengal
Bihar
Madhya Pradesh
Uttar Pradesh
Maharashtra
Orissa
Andhra Pradesh
North
Eastern
Region
Total
Percentage
Proved
Indicated
Inferred
Total
10590
28993
9387
662
3170
5714
6079
257
10867
28801
20480
400
1179
22120
916
149
3666
6579
9156
1927
18384
3843
458
25123
64373
39023
1062
6276
46218
10838
864
64852
33
84912
44
44012
23
193777
100
Percentage
of total
reserve
13
33
20
1
3
24
5
1
100
Thus, Indias total coal resources now stand at a level of a little over 194 billion tonnes in
coal seams of thickness 0.9m and above and upto a depth of 1200m. This is a little over 1%
of the global coal resources. Of the total coal reserves of 194 billion tonnes, 85% is of noncoking variety and only 15% is of coking variety. Further, 33% of the reserves fall under
Proved category 44% in the Indicated category and 23% in the Inferred category. The
coal occurring between 600m and 1200m depths, which may be economically tapped for
development in future, may be grouped as "Resources" and the rest as "Reserves".
Lignite Resources
The total lignite deposit of the country is estimated at about 2800 million tonnes, out of
which the major deposit is occurring in Tamilnadu ( 2500 million tonnes). The remaining
lignite deposits are found in Gujrat, Jammu & Kashmir and Rajasthan. Further exploration
activities indicate availability of additional lignite resources in Rajasthan, Gujrat and
Tamilnadu.
Mineral Resources (Other than Coal & Oil)
India is largely self sufficient in most of the minerals which include barytes, bauxite,
chromite, dolomite, fluorspar, gypsum, iron ore, kyanite, limestone, manganese ore,
magnesite, sillimanite, etc. except the minerals like copper, asbestos, lead and zinc, natural
phosphates, sulphur and crude petroleum, in which domestic production meets the demand
only partially.
India is rich in the resources of minerals like iron ore, bauxite, manganese, baryte etc. It has
resources of 12745 million tonnes of iron ore, 2,525 million tonnes of bauxite, 76446 million
tonnes of limestone, 233 million tonnes of magnesite, 167 million tonnes of lead & zinc ore,
70 million tonnes of barytes, 176 million tonnes of manganese ore and 90 million tonnes of
chromite. The reserves of iron ore, bauxite and manganese accounts for nearly 7 per cent, 16
per cent and 6 per cent respectively of the total known global resources of these minerals.
India possesses the largest known reserves of barytes in the world.
Oil Resources
India has prognosticated hydrocarbon reserves of more than 17 billion tonnes of which only
about 5 billion tonnes have been converted into geological in-place reserves. This brings out
the magnitude of exploratory efforts still to be carried out. The proved and indicated balance
recoverable reserves of crude oil and natural gas are given in the table below:
Crude Oil
Natural Gas
Gujrat
143.02
62.11
124.38
106.27
Bombay High
371.04
411.09
638.44
579.47
Assam,
Nagaland
&
Rajasthan
From as early as the 1920s, the various consultants, commissions and committees sat over to
decide on the question of conservation and scientific exploitation of coal, working conditions
in the mines and safety of the work persons, and thereby regulate and control the coal
industry in India. All of them emphasized the necessity to have state ownership of the coal
mines. The overall problem of coking coal in India has been studied in depth by a whole herd
of prestigious committees including the Indian Coal Mining Committee (1937), the Indian
Coalfields Committee (1946), the Committee on Metallurgical coal conservation (1950). The
Estimates Committee of the Lok Sabha (1954-55) took notice of the evidence submitted by
different agencies. The then Coal Commissioner in his evidence to the estimates committee
wrote among other thins.
".............. we will be left with a number of units, which if not affected by underground fires,
and other hazardous conditions, would be uneconomic to work." The architect of coal
nationalization, the late S. Mohan Kumaramangalam, the then Minister of Steel and Mines
had given a vivid description of the mines of Jharia coalfield in his book "Coal Industry in
India".
"Slaughter mining, lack of conservation and unscientific methods remained characteristic of
large areas of the industry ....................... lack of safety & welfare measures, robbing of pillar
of coal, selective, seasonal and shallow depth mining in a haphazard manner, etc. seemed to
be the guiding principles of a large number of the private collieries."
All these, led to the take-over of coking coal mines on the 16th October, 1971. Subsequently,
these mines were nationalized on the 1st May, 1972 and are now operated by M/s.Bharat
Coking Coal Limited (BCCL). By Coal Mines (Taking over of Management) Ordinance 1973
the non-coking coal mines were also taken over. The mines were nationalized on the 1st May,
1973 and brought under the management of the Coal Mines Authority Limited (CMAL).
Later on the CMAL and the BCCL were merged and the holding company Coal India
Limited (CIL) was formed on the 1st November, 1975.
The beginning of coal mining in Central provinces dates from the year 1862 and in the Rewa
state from 1884. The Singareni field in the Hyderabad state had been discovered in 1872 and
went into production some 15 years later. Appreciable development also took place in Upper
Assam from 1881 and in Baluchistan and Punjab (now in Pakistan) in the last decade of the
19th century. Bokaro Karanpura areas were first examined between 1846 and 1848.
10
Development of the Bokaro field commenced in 1915. Production from the Karanpura field
did not commence until 1925.
No .of Coal Mines in India Company Wise as on 31.03.2004
Company
COAL:
1. ECL
2. BCCL
3. CCL
4. NCL
5. WCL
6. SECL
7.MCL
8.NEC
Total CIL
(1 to 8)
SCCL
BSMDCL
DVC
IISCO
JKML
BECML
ICML
JSPL
TISCO
TOTAL COAL
LIGNITE:
NLC
GMDCL
GIPCL
RSMDCL
TOTAL LIGNITE
TOTAL COAL +
LIGNITE
OC
No. of Collieries
UG
Mixed
18
15
35
8
33
19
14
2
144
92
49
22
0
42
76
9
5
295
2
16
6
0
5
2
0
0
31
112
80
63
8
80
97
23
7
470
12
1
1
0
1
1
1
1
2
164
55
0
0
1
3
0
0
0
5
359
0
0
0
2
0
0
0
0
0
33
67
1
1
3
4
1
1
1
7
556
33
2
2
1
1
6
576
2
2
1
1
6
170
359
Total
11
OC
160
4
5
NO OF COLLIERIES
UG
MIXED
354
33
5
0
1
170
TOTAL
547
9
5
1
359
33
562
OC
NO OF COLLIERIES
UG
MIXED
12
2
12
1
60
18
55
4
44
3
85
53
28
21
1
9
84
359
33
50
1
23
100
3
556
33
3
2
1
6
562
14
14
3
164
3
2
1
6
170
359
2
24
4
TOTAL
67
6
58
4
169
75
Metalliferous Mines
At the turn of the century, India produced 14 minerals of commercial value. Now, the country
produces 11 metallic and 45 non-metallic minerals except coal and oil. In India, production of
minerals dates back to ancient times. Remnants of old workings can still be seen in some
parts of the country. In fact, some of these have led to the discovery of several large mineral
deposits which are being worked today like Lead & Zinc in Zawar, Copper in Khetri, Gold in
12
Karnataka etc. Despite the active past, the metal mining activities in the country remained
dormant over a long period until the beginning of this century.
Growth of the Industry
The post- Independence era witnessed a massive expansion of exploration activities through
various five-year plans which included the augmentation of mineral inventory as well as
addition of a number of mineral reserves to the existing ones. This took the country into the
realm of plenty in respect of some minerals which were earlier regarded as scarce.
The search for minerals did not remain only on the land mass alone but extended to off-shore
areas and deep seas. Large reserves of oil were discovered in the off-shore areas and their
exploitation opened up new and exciting vistas in the oil sector thereby conserving huge
foreign exchange reserves. In the Indian Ocean, India has explored successfully the presence
of poly metallic nodules lying on the ocean floor at a depth exceeding 3000 meters which
bear metals such as copper, cobalt, nickel, manganese, etc.
Keeping with the spirit of Industrial Policy for higher targets of mineral production, the
expansion and augmentation of mineral based industry in the country was quite obvious.
Therefore, ambitious programmes were launched to increase the production of minerals to
meet the ever growing demand of the core industries like steel, non-ferrous metals, fertilizers,
etc. keeping in view also the higher exports for much needed foreign exchange. Many public
sector organizations were set up to take up exploration and exploitation of minerals and the
state assumed direct responsibility for developing mines of important minerals and
establishing mineral based industries.
Thus there were increases not only of minerals but also in the metal production as
well as cement, chemicals, fertilizers and several other mineral based products.
The table below indicates the trend in growth of production of some important minerals in
our country.
13
Coal
34.98
55.71
75.64
127.32
237.76
260.60
267.52
284.59
304.10
316.68
319.90
313.55
Copper Ore
0.37
0.42
0.68
2.01
5.05
5.15
4.78
4.77
4.75
4.26
4.38
3.28
Lead &
Iron Ore Limestone Bauxite
Zinc Ore
0.01
3.71
2.96
0.06
0.15
12.26
15.73
0.48
0.30
32.97
25.26
1.45
0.96
42.78
32.56
1.75
1.82
60.03
75.02
3.86
2.10
63.26
87.72
4.81
1.90
64.91
86.77
4.70
2.10
73.00
93.64
5.09
2.06
71.59
120.87
5.35
2.01
78.36
123.56
5.17
2.23
77.34
116.61
5.91
3.08
73.05
108.29
5.24
*Provisional
In the last two decades, coal mining has witnessed a phenomenal growth in production from
70 million tonnes in 1971-72 to 246 million tonnes in 1993-94 and is projected to touch about
400 million tonnes by the turn of the century.
The strategies adopted for rapid expansion of mining activities include increased
mechanization, adoption of new technologies & their adaptation under Indian geo-mining
conditions and assimilation of latest scientific innovations in the concerned areas. However, it
has also brought in its wake increased hazard potential posing new problems of safety
management.
The new liberalized industrial policy may lead to high and accelerated growth in mineral
industry to complement and supplement the revival and rapid growth of national economy.
The present day environment demands of us to have a fresh look at safety management as a
structured process composed of well defined systems that emphasises continuous
improvement in work quality, health, welfare and productivity of workforce engaged in
mineral industry through setting up of improved safety standards and their effective
implementation and administration.
14
15
Kalol oil fields under ONGC, it was reported that approximately 25% of the total workforce
engaged at work were employed under contractors on one pretext or the other.
The trend reveals that there has been a gross reduction in employment potential in winning of
gold ore, manganese ore and mica . This has come about basically due to two reasons . Firstly
the lack of demand of the minerals due to substitution of the same in the user industry viz. the
manganese ore in manufacture of steel & mica as insulating material in electrical industry,
secondly to the rising cost of production of gold from the poor quality of gold ore available in
the country vis--vis global market. Barring above the employment in the mineral industry
has shown tremendous growth over the years. It is anticipated that the average daily
employment in the mineral industry at present is about 1(one) million.
Exploitation of resources: Problems faced
Mining industry in India has been progressing at an annual rate of 4% to 5% during the last
three decades. It appears that the concept of growth at all cost has become the order of the
day. This is rather too heavy a price to pay for developments sake. This mad rush to
produce gives way to unsustainable developments.
As far as mining is concerned, the price for progress has also been quite high. The late S
Mohan Kumarmangalam, the then Minister of Steel & Mines had given a scathing but vivid
description of the coal industry scene in his book Coal Industry in India. This was
generally true of smaller units specially spread over in the Jharia and Raniganj fields.
"Workers were cheated of their legitimate dues. Slaughter mining, lack of conservation and
unscientific mining methods remained characteristic of large areas of the industry. The mine
owners successfully prevented any further progress towards implementation of the numerous
recommendations of the different committees made over the years. Lathials or musclemen
protected the interests of the mine owners. Rampant corruption, forced labour, dubious and
duplicate records, under reporting of production, non-payment of full wages, extended hours
of shift without payment of lead or lift, lack of safety and welfare measures, robbing of pillars
of coal, selective, seasonal and shallow depth mining in a haphazard manner etc. seemed to
be the guiding principles of a large number of private collieries."
16
Violations of mine safety laws were widespread. The extensive fires and collapses were the
result of unscientific mining practiced over the years and the cost to the nation was
considerable in the shape of loss of coal reserves and in controlling fires. Mine ventilation
was poor, support inadequate, safety equipment conspicuous by their absence. The hazards to
which workers were exposed had been a matter of severe criticism. A dangerous situation had
developed and the Government could no longer remain a passive spectator. This paved the
way for nationalization of the coal industry during 1971-73.
Though the situation since then has improved considerably in some of the areas, many
problems of the past remain and need to be addressed sincerely at this point in time. Quest for
development has to go hand in hand with rapid industrialization, and mining has to remain an
important cog in the wheel of development. It is expected that accentuated efforts on mining
shall be witnessed in the years to come. As the mine operators begin to look forward for ways
and means to improve efficiency and cut costs, safety considerations certainly assume more
and more important position and emerge as significant factor even purely on economic
considerations. Side by side modern society is also tending more and more to demand a safe
and decent work environment, as a social need. Thus, results are being demanded. Tools and
skill are available, and achievement with tremendous humanitarian and economic benefits are
within the realm of practical possibility.
17
COMPANY PROFILE
Neyveli Lignite Corporation Limited (NLC) was incorporated in 14th November of the year
1956 as a private limited company under the house of Government of India (GOI). It went
to public in 7th March of the year 1986. The main core activity of NLC is lignite excavation
and power generation using lignite excavated.
Neyveli lignite corporation has been conferred with NAVARATNA status on 11th April
2011.In commencement of Golden Jubilee Celebrations ( 1956-2006) the Honble Prime
Minister Dr,Manmohan Singh, visited Neyveli on 04.02.2006 and laid foundation stone for
Mine-I and TPS II Expansation.
Vision of NLC
To emerge as a leading mining and power company. Continue to be socially responsible
company and strive for operational excellence in mining & Exploration.
Mission of NLC
Strive towards greater cost competitiveness and work towards continue financial
strength.
Continually imbibe best practices from the best India and international organization
engaged in power generation and mining.
Be a preferred employer by offering attractiveness avenues of carrier growth
andexcellent
international standards,
Play an active role in society and sensitive to emerging environmental issues.
18
LIGNITE RESERVES:
Geological reserves of lignite in the country have been estimated at around 36009
million tons. As on 01-01-2004 out of the above 4150(MT) of lignite spread over an area of
480 Sq.KM is on the Neyveli Lignite fields in cuddalore district of which around 2360
million tons have been proved.
EXSISTING PROJECTS :
MINE I
The lignite seam was first exposed in August 1961 and regular mining of lignite
commenced in May 1962. German excavation technology in open cast mining, using
Bucket Wheel Excavators, Conveyors and Spreaders were used for the first time in the
country in Neyveli Mine-I. The capacity of this mine was 6.5 MT which met the fuel
requirement of TS-I. The capacity was increased to 10.5MT of lignite per annum from
March 2003 under Mine-I expansion scheme and at present meets the fuel requirement for
generating power from TPS-I and TPS-I Expansion.
MINE II
In February, 1978 Government of India sanctioned the Second Lignite Mine of capacity 4.7
MT of lignite per annum and in February `83, Government of India sanctioned the
expansion of Second Mine capacity from 4.7 Million Tonnes to 10.5 Million Tonnes.
Unlike Mine-I, Mine-II had to face problems in the excavation of sticky clayey soil during
initial stage. The method of mining and equipment used are similar to that of Mine-I.
19
The seam is the same as of Mine-I and is contiguous to it. The lignite seam in Mine-II was
first exposed in September 1984 and the excavation of lignite commenced in March, 1985.
GOI sanctioned the expansion of Mine-II from 10.5 MTPA to 15.0 MTPA of lignite in
October 2004 with a cost of Rs. 2295.93 crore. Mine-II Expansion project was completed
on 12th March 2010. The lignite excavated from Mine-II meets the fuel requirements of
Thermal Power Station-II and Thermal Power StationII Expansion under implementation.
MINE IA
Government of India sanctioned the project Mine-I A of 3 million tonnes of lignite per
annum at a sanctioned cost of Rs. 1032.81 crores in February'98. This project is mainly to
meet the lignite requirement of M/s ST-CMS for their power plant and also to utilize the
balance lignite to the best commercial advantage of NLC. The project was completed on
30th March 2003 within time and cost schedule.
BARSINGSAR MINE:
GOI sanctioned implementation of Barsingsar mine with a capacity of 2.1 MTPA of lignite
per annum at an estimated cost of Rs. 254.60 crore in December 2004. Both overburden and
lignite production has been outsourced. Lignite excavation commenced on 23rd November
2009 and production attained the rated capacity on 31st January 2010.
20
The 600 MW Neyveli Thermal Power Station-I in which the first unit was synchronized in
May'62 and the last unit in September'70 consists of six units of 50 MW each and three
units of 100 MW each. The Power generated from Thermal Power Station-I after meeting
NLC's requirements is fed into Tamil Nadu Electricity Board which is the sole beneficiary.
Due to the aging of the equipment / high pressure parts, Life extension programme has been
approved by GOI in March 1992 with an estimated cost of Rs.315.23 crore and was
successfully completed in March99 thus extending the life by 15 years. The extended life
also to be completed between 2009-2014. However as per the request of TNEB, this power
station is being operated after conducting Residual Life Assessment (RLA) study. GOI has
sanctioned a 2x500 MW Power Project (Neyveli New Thermal Power Plant NNTPS) in
June 2011 as replacement for existing TPS-I The Board of Directors of NLC accorded
approval to taper down the generation of TPS-I by 300 MW by March 2015 or earlier and to
close down the remaining units by September 2015 or earlier.
21
Thermal Power Station-I has been expanded based on the additional lignite available from
Mine-I Expansion. The scheme was sanctioned by Government of India in February 1996
with a sanctioned cost of Rs. 1590.58 Crores. The Unit-I was synchronized in October 2002
and Unit-II in July 2003. The power generated from this Thermal Power Station after
meeting the internal requirements is shared by the Southern States viz., Tamil Nadu, Kerala,
Karnataka, and Union Territory of Pondicherry.
22
ONGOING PROJECTS
1. TPS-II EXPANSION (2 x 250 MW)
PROJECT INFORMATION:
1. Station Capacity: 2 x 250 MW.
2. GOI Approval : 18.10.2004
3. Original sanctioned Cost : Rs. 2030.78 Crs.
COMMISSIONING SCHEDULE: Anticipated
a) COD of Unit-I: November 2012
b) COD of Unit-II: March 2013
The equity participation between NLC and TANGEDCO is at the ratio of 89:11.
GOI had issued sanction for the implementation of coal based 2x500MW Thermal Power
Project by NTPL at Tuticorin at an estimated cost of Rs.4909.54 Cr.
The project is located in the Harbour Estate area of M/s V.O. Chidambaranar Port Trust
(VOCPT) and adjacent to the Thoothukudi Thermal Power Station of TANGEDCO.
Land for the project and residential colony has been allotted by VOCPT on long term
lease basis.
Service water requirement for the plant and the potable water requirement for the plant as
well as township will be met from the Desalination plant being set up at the project site.
All the major packages for the project have been awarded. The main plant package
namely Steam Generators & Turbo Generators has been awarded to M/s BHEL.
Construction activities are progressing in full swing and the commissioning of the first
unit is expected by December 2013 followed by the second unit in March 2014.
Power Purchase Agreement has been signed with TANGEDCO, ESCOMs of Karnataka
State, Puducherry Electricity Department, Kerala State Electricity Board, DISCOMs of
Andhra Pradesh.
Power evacuation from this project is being carried out by M/s Power Grid Corporation
23
of India.
For the long term coal linkage for the project, M/s Mahanadi Coalfields Limited, a
subsidiary of M/s Coal India Limited, issued Letter of Assurance for the supply of F
grade coal. Coal is to be transported from Orissa by Rail-cum-Sea route through Paradip
Port.
A dedicated coal jetty namely North Cargo Berth-1 (NCB-1) constructed at VOCPT port
will facilitate unloading of coal from ship. From NCB-1, the Coal will be transferred
through belt conveyors to the Plant.
For the residential accommodation of its employees, a township is being set up.
24
FUTURE PROJECTS
1. UTTAR PRADESH POWER PROJECT (3 x 660 MW - COAL BASED)
MOU was signed with M/s Uttar Pradesh Rajya Vidyut Nigam Limited
(UPRVUNL) for implementing the first phase of the project as a Joint Venture
with equity participation in the ratio of 51% (NLC) : 49% (UPRVUNL).
Firming of Project inputs like water allocation is completed and land acquisition
is in process. Coal linkage is yet to be obtained.
Power Purchase Agreement has been signed with M/s Uttar Pradesh Power
Corporation Limited, within the time limit stipulated by Ministry of Power,
Sirkazhi Thermal Power Project (STPP) is proposed with imported coal and it is
proposed to take up 2000 MW initially and increase it by another 2000 MW in
the second and final phase at a cost of Rs.10395.00 Crores.
25
Power Purchase Agreement was signed with Southern Electricity Boards within
the time limit stipulated by Ministry of Power.
Project inputs like Land and coal linkage are to be firmed up.
Power Purchase Agreement was signed within the time stipulated by Ministry of Power,
with Distribution Companies (DISCOMS) of Rajasthan for supplying entire power.,
Environmental Clearance for the power project was received from State Pollution Control
Board and NOC from Aviation and Defense Department were obtained.
50 Cusecs of water from IGNP canal has been reserved for Bithnok and Riri Projects and
water supply agreement is to be signed with IGNB.
Application was submitted for Land Acquisition and Notifications were issued to acquire
the private lands. The High Power Committee constituted by Government of Rajasthan in
its meeting held on 06.07.2012 has recommended the amount of compensation. The
recommended Compensation is under scrutiny by GoR. On approval by GoR, the award is
likely to be passed shortly which will complete the process of acquisition of private lands.
M/s Mecon has been engaged as Project Consultant and Tender documents are under
preparation.
26
Bithnok Mine:
Application was submitted to state forest department for diversion of Forest land and it is
under process.
Application for issue of Mining Lease is under process by the State Mining Department
and will be issued after NOC for Forest Diversion is obtained.
Environmental Appraisal Committee has considered the project but sought clarification on
the mine closure plan. The Committee wanted NLC to carry out a Social Cost Benefit
Analysis to see whether the costs of destruction of the socio-economic factors and
livelihood is more than the returns or profits on the investment made. These two issues are
holding up the environmental clearance.
Both mine and power project proposal will be submitted to the NLC Board after the linked
Mining Project is cleared by Ministry of Environment & Forest.
NLC being Navratna Company, the Board has powers to approve the Mine and Power
Projects.
Hadla Mine:
In respect of Hadla Mine, Feasibility Report was prepared by M/S CMPDI and
EIA / EMP Report was prepared by M/s Kirloskar Consultants, Pune.
Public Hearing was conducted and the proposal was discussed by Environmental
Appraisal Committee for issuing Environmental Clearance (EC). Committee has
recommended for issue of EC.
27
Mine Plan approval was obtained and application was submitted for issue of
Mining Lease, which is under process.
Palana Mine:
Feasibility Report has been received from M/s CMPDI and EIA / EMP Report is
under preparation by M/s Kirloskar Consultants, Pune.
Proposal for Transfer of Mining Lease in favour of NLC was forwarded by the
Government of Rajasthan to Ministry of Coal.
NLC has deposited the amount with M/s Rajasthan Vidyut Pracharan Nigam
Limited (RVPNL) towards 7334 Bighas of land, which is to be surveyed and
transferred to NLC.
A Joint Venture Company viz., M/s MNH Sakthi Limited was formed by M/s
MCL, NLC & M/s HINDALCO as per the direction of Ministry of Coal, with
28
equity participation in the ratio of 70% : 15% : 15%, to develop and mine
Talabira 2 and 3 coal blocks in Talcher Coal Fields of Odisha and share the
production in the same ratio.
M/s Mahanadi Coalfields Limited M/s MCL) being the major partner, carrying
out all the project activities for developing the Mine.
Based on the approval given by the Board, NIT issued on 20.04.2012 to fix up
agency for setting up 50 MW Wind Power Project at one or two locations
anywhere in India at an estimated cost of Rs.364.75 Crores which includes
O&M services for the first five years. Tender opened on 12.09.2012. Three bids
received and bid evaluation is in progress.
29
In Housing Training
Deputation Training within India
Foreign Training
The number of employees in various categories behind the success of the company
are
Executives
4,259
Non-executives(Regular)
8,106
Labour
5,228
Total
17,593
The Company gives high priority towards training of executives, supervisors and
workers. Apart from utilising the training facilities available in the Employee
Development Centre of the Company, the employees are also deputed to other training
centres within India. Training facilities provided by the equipment manufacturers within
the country/abroad are also utilised.
30
Quality Circle activities are co-ordinated in Employee Development Centre which has
given many benefits to the organisation. Case Study presentation of Neyveli Quality
Circles brought good name by demonstrating their contribution out side Neyveli in many
conferences.
Employee Development Centre is in the job of fulfilling the Training needs of all
Categories of Employes and developing the Skills, Knowledge and Attitude. TRAINING
adding VALUE to LIFE is the mantra for development and indeed the growth of the
individual and the organization to which he belongs. The enrichment of the individual is
achieved through the objectives:
31
programmes aimed at reaching the rural public particularly the students and womenfolk
will be exposed to topics like Energy Conservation, Domestic Safety, Health, Hygiene
and Cleanliness, Examination Skills, Road Safety, Skill Development etc., Special
Programmes for Students belonging to Project Affected People (PAP) villages will be
done by engaging the services of Voluntary Organisation.
Training @ Site through which large number of employees can be motivated at the
work place itself to perform better. Team Building, Motivation, 5 S, QC Concepts,
Official Language Hindi, Energy Conservation etc., are some of the programmes
planned under the category.
OBT - Under Out Bound Training the following programmes are conducted in this
year
Deputation Training
NLC employees are deputed to various reputed Training Institutes to update their
Knowledge and Skills in various areas so as to apply the same at NLC. Employees are
deputed for the programmes sponsored by Department of Personnel and Training of
32
Government of India at various State Government run institutes like Anna Institute of
Management, Chennai, Administrative Training Institute, Mysore, Dr. MCR Institute of
AP, Hyderabad, Institute of Public Enterprise, Hyderabad etc.,
Industry - Institute Interface
In line with the Industry - Institute Interface, Engineering Students belonging to
Diploma/Degree are permitted to do their In Plant Training (IPT) and Project work (PW)
in the period between December to July every year. Student community is benefitted by
way of synergizing the theoretical knowledge learned at class rooms with the practical
applications at the plants so as to enrich their creative brains.
Training Ambience
-A/C halls with state-of-the-art facilities creating an
ambience for effective training.
-Auditorium of 100 seats capacity to cater micro meetings. Buffet System in
Dining to choose their liking and avoid wastage.
uditorium of 300 seats capacity to host Corporate Events.
INDUSTRIAL RELATIONS
NLC continues to maintain cordial industrial relations. The Joint Council of Unions and
Associations of Engineers and Officers are functioning in NLC effectively. The
Management has a regular system of discussions on common matters which help to
maintain good industrial relations and to create mutual trust and belief among the
employees.
33
WELFARE
The Company as a model employer lays great stress on the welfare of its employees and
peripheral villages. Some of the salient features are :
Welfare to Employees
Subsidised transport
Medicare with more than 350 bed hospital supported by peripheral dispensaries.
Industrial Canteens
Family welfare
Facilities for mentally handicapped children, destitute women and aged people
`Sneha'.
34
CHAPTER II
OBJECTIVES
The primary objective of the project in identifying the organizational and individual training
needs and to analyze the same to give feedback and suggestions to the organization for
improving the training & development process of the organization.
The secondary objectives of the project are as follows:
To study the training and development process carried on in the Company.
To identify the knowledge and skills required to perform the job efficiently and
effectively.
To study the various training and development activities exist in NLC Ltd.
To find out the quality of training programme in NLC Ltd.
To find out training programme is productive to improve their performance or not.
To find out whether they are implementing the knowledge and skills or not.
To find out the changes the employees required in their training program.
To make suitable suggestion and recommendations for the improvement of training
and development programme based on the opinion of the employees and findings of
the study.
35
36
37
38
CHAPTER II
REVIEW OF LITERATURE
Bella Ya Hui Lien,Richard Yu Yuan Hung and Gary N. McLean on the title of
Training evaluation based on cases of Taiwanese benchmarked high-tech companies
suggested that Although the influence of workplace practices and employees experiences
with training effectiveness has received considerable attention, less is known of the influence
of workplace practices on training evaluation methods. The purposes of this study were to:
(1) explore and understand the training evaluation methods used by seven Taiwanese
companies benchmarked for their excellence; and (2) compare Kirkpatricks and Swansons
training evaluation models with practices used by the benchmarked Taiwanese organizations
from a cross-cultural perspective. Five themes emerged from in-depth interviews, extending
our understanding of training evaluation in the benchmarked Taiwanese organizations.
Cyril Kirwan and David Birchal on the topic of Transfer of learning from
management development programmes: testing the Holton model Transfer of learning from
management development programmes has been described as the effective and continuing
application back at work of the knowledge and skills gained on those programmes. It is a
very important issue for organizations today, given the large amounts of investment in these
programmes and the small amounts of that investment that actually translates into an
improved individual and organizational performance. This paper describes the testing of the
Holton model of learning transfer and suggests amendments to the model where appropriate.
A sample of participants on a management development programme within the Irish health
service completed the Learning Transfer System Inventory based on the Holton model. The
data obtained were analysed using multiple regression and partial correlation techniques.
39
Results indicate that the model does adequately represent the effects of its factors,
although a slightly revised model is presented. Important relationships between factors are
identified, and the central role of the learners personal capacity for transfer (hitherto
unreported in the literature) and their motivation to transfer in facilitating transfer is
highlighted. In practical terms, the tested model can be used as a diagnostic tool by
identifying individual, training design and work environment transfer issues in need of
attention and by developing strategies to deal with them. It can also be used as a framework
for the evaluation of training and development interventions, examining factors outside the
traditional range of most training evaluation efforts and providing a more complete picture of
the success or otherwise of that intervention.
Doo H. Lim & Scott D. Johnson on the topic of Trainee perceptions of factors that
influence learning transfer, The focus of the study was to assess learning transfer made by
HRD professionals from a Korean organization for a training program on performance
improvement technologies. Results revealed multiple reasons for high or low transfer and
provide insights into the design of highly transferable training programs.
Holly M. Hutchins and Lisa A. Burke on the topic of Identifying trainers' knowledge
of training transfer research findings closing the gap between research and practice
Training professionals were surveyed concerning their knowledge of transfer of training
research. Survey items were developed from an integrative literature review based on
empirical findings of factors that directly or indirectly (through learning) influence training
transfer. Survey results suggest that training professionals are in agreement with empirical
transfer findings in the areas of training design and the work environment, but differ in their
agreement of how individual differences impact transfer success and of relevant transfer
evaluation findings. Training professionals were more familiar with academic transfer
research when they occupied higher job positions within their organization, held a training
40
certification and had a college degree. The results of our study and the implications for
addressing the research-to-practice gap among training professionals are also discussed
Robert Blomberg on the topic of Cost-Benefit Analysis of Employee Training: A
Literature Review, This article reviews current literature related to cost-benefit analysis of
employee training programs. After a conceptual stage is set and the meaning of terms is
clarified, methodologies for measuring costs and benefits, and problems related to this
process are discussed. Primary and secondary beneficiaries of training are identified. The
need for distributional assignments of costs as a function of benefit is described. Following
the identification of problems inherent in cost-benefit research, concluding comments focus
on the need for practical applications of cost-benefit research.
George M. Alliger, Elizabeth A. Janak on the topic of Kirkpatrick's Levels Of
Training Criteria: Thirty Years Later Kirkpatrick's model (1959a, 1959b, 1960a, 1960b) of
training evaluation criteria has had widespread and enduring popularity. This model proposed
four "levels" of training evaluation criteria: reactions, learning, behavior, and results. Three
problematic assumptions of the model may be identified: (1) The levels are arranged in
ascending order of information provided. (2) The levels are causally linked. (3) The levels are
positively intercorrelated. This article examines the validity of these assumptions, the
frequency of each level in published evaluation studies, correlations from the literature in
regard to Assumptions 2 and 3, and implications for the researcher and training manager.
Raquel Velada ,Antnio Caetano, John W. Michel on the topic of The effects of
training design, individual characteristics and work environment on transfer of training, This
study aims to gain insight into some of the factors that determine the transfer of training to
the work context. The present research examined the relationship between three types of
predictors on transfer of training, including training design, individual characteristics and
41
work environment. Data was collected at two points in time from 182 employees in a large
grocery organization. The results indicated that transfer design, performance self-efficacy,
training retention and performance feedback were significantly related to transfer of training.
Contrary to expectation, supervisory support was not significantly related to transfer of
training. These results suggest that in order to enhance transfer of training, organizations
should design training that gives trainees the ability to transfer learning, reinforces the
trainee's beliefs in their ability to transfer, ensures the training content is retained over time
and provides appropriate feedback regarding employee job performance following training
activities.
In a study of Government (1997), 140 State Government agencies in 30 rates were
surveyed The assessment of training needs, collection of needs evaluation. The result
described standard training practices and the degree to which state Government agencies
adhere to accepted practices in determining training needs incorporated in the design and
assess training out comes.
Samson Jose(1985)conducted A study on training need assessment in MRF.the objective
of his study were and ascertain training and development needs keeping in video their
present assignment and to suggest the board outline of format training programme to meet
their needs. Saxena (1975) has evolved a group approach in identification needs.
Thayakeswara(1996) conducted A study in Zonal training school railwaytrichy on the
Effectiveness of the training programme .The objective of the study was to find the
effectiveness of the training programme and it was revealed that the training effectiveness
was found to only at moderate level.
In a study conducted by Richard,J.Brossetian(1969) it was reported that when the trainess
themselves identify their training needs and design the corresponding programmes yield better results.
42
Development not only improves job performance but also brings about the growth of the
personality. Individuals not only mature regarding their potential capacities but also become
better individuals.
Training:
Development:
43
Purpose of Training:
Man Analysis: Knowledge, attitude and skill one must possess for attainment
of organizational objectives
44
2. Getting ready for the job: The trainer has to be prepared for the job. And also who
needs to be trained - the newcomer or the existing employee or the supervisory staff.
3. Preparation of the learner:
o
Creating interest
4. Presentation of Operation and Knowledge: The trainer should clearly tell, show,
illustrate and question in order to convey the new knowledge and operations. The
trainee should be encouraged to ask questions in order to indicate that he really knows
and understands the job.
5. Performance Try out: The trainee is asked to go through the job several times. This
gradually builds up his skill, speed and confidence.
6. Follow-up: This evaluates the effectiveness of the entire training effort
Discovering or Identifying Training Needs -> Getting Ready for the job -> Preparation of
Learner (Creating desire) -> Presentation of Operation & Knowledge -> Performance Try
out -> Follow up and Evaluation
45
TRAINING PROCESS
Training focuses on learning the skills, knowledge, and attitudes required to initially perform
a job or task or to improve upon the performance of a current job or task, while development
activities are not job related, but concentrate on broadening the employee's horizons.
Organizational Objectives
and Strategies
Departmental Objectives
and Strategies
Training Need
Identification
Devising and
Implementation Training
Program
Evaluation of Results
46
To pinpoint if training will make a difference in productivity and the bottom line.
To decide what specific training each employee needs and what will improve his or
her job performance.
To differentiate between the need for training and organizational issues and bring
about a match between individual aspirations and organizational goals.
Identification of training needs (TNI), if done properly, provides the basis on which all
other training activities can be considered. Also requiring careful thought and analysis, it is a
process that needs to be carried out with sensitivity as people's learning is important to them,
and the reputation of the organization is also at stake.
Identification of training needs is important from both the organizational point of view as
well as from an individual's point of view. From an organizations point of view it is
important because an organization has objectives that it wants to achieve for the benefit of all
stakeholders or members, including owners, employees, customers, suppliers, and
neighbours. These objectives can be achieved only through harnessing the abilities of its
people, releasing potential and maximizing opportunities for development. Therefore people
must know what they need to learn in order to achieve organizational goals. Similarly if seen
from an individual's point of view, people have aspirations, they want to develop and in order
to learn and use new abilities, and people need appropriate opportunities, resources, and
conditions. Therefore, to meet people's aspirations, the organization must provide effective
and attractive learning resources and conditions. And it is also important to see that there is a
suitable match between achieving organizational goals and providing attractive learning
opportunities
47
Organizational Needs
These concern the performance of the organization as a whole. Here identification of training
needs is done to find out whether the organization is meeting its current performance
standards and objectives and if not, exploring ways in which training or learning might help it
to do so. Sometimes organizational training needs are also identified when the organization
decides that it has to adopt a major new strategy, create a new product or service, undergo a
large-scale change program, or develop significant new relationships, such as joining with
others to form new partnerships.
48
Group Needs
Since working in groups and teams have become very much prevalent in today's corporate
world that is why nowadays there is increased emphasis given on team effectiveness and
team performance. Therefore training needs are nowadays even identified at the group level.
Training needs here are concerned basically with the performance of a particular group,
which may be a team, department, function, sub-unit, or so on. Information about the
performance of the group may identify areas of training need - which, again, may be further
utilized for training or other interventions. It is used to find out how efficiently a particular
team or group goes about its business and meets its current objectives.
Individual Needs
These concern the performance of one or more individuals (as individuals, rather than as
members of a group). Here identification of training needs is about finding out to what extent
individuals need to learn or be trained in order to bring their current performance up to the
required level as a result of changes in methods and processes that call for new competencies
and skills.
It also sees to it that there is continuous improvement initiative taken by them. Moreover it
also helps to find out whether individuals are comfortable in working across boundaries, with
people from different backgrounds and different perspectives. This is especially important
because there is so much work force diversity observed today in organizations that it has
become impossible to retain workforce, which is not flexible enough to accommodate such
changes into their daily work schedule.
49
Job Profile
It is a comprehensive description of all the functions and the responsibilities that a person has
to carry out in due course of his job. It is very common for us sometimes to find that people
of a particular department more or less perform the same kind of job and therefore a
comparative study can be done on their performance to pinpoint on the training needs of
those people who have not performed up to the mark. In here we can also include Job
analysis in order to have a realistic and systematic appraisal of training needs. In order to do
this first we need to break up the functions and responsibilities into categories. Next we have
to classify these tasks/activities on the basis of their relative importance to the nature of the
job. And lastly we can compute a priority listing of these tasks in order to have a catalogue of
knowledge, skills and attitudes required for effective performance of the job.
50
51
Purpose of Evaluation
Feedback: It helps in giving feedback to the candidates by defining the objectives and
linking it to learning outcomes.
Research: It helps in ascertaining the relationship between acquired knowledge, transfer of
knowledge at the work place, and training.
Control: It helps in controlling the training program because if the training is not effective,
then it can be dealt with accordingly.
Power games: At times, the top management (higher authoritative employee) uses the
evaluative data to manipulate it for their own benefits.
Intervention: It helps in determining that whether the actual outcomes are aligned with the
expected outcomes.
52
Cost-Benefit Analysis:
A Cost- benefit analysis helps in analyzing and evaluating any development efforts. A
Cost-benefit analysis measures the benefits from the development program, against
the monetary costs of development. These costs include the costs of materials,
supplies, lost work time, travel expenses, consultant fees, and the like. Though it is
easy to calculate the monetary costs it is difficult to translate the benefits into
economic terms. For example, an improvement in an individuals Leadership skills
cannot be measured in monetary terms. Though the cost benefit analysis sounds
appealing, it may not always be practically useful.
Gap Analysis:
Another strategy to evaluate development efforts is to measure the extent to which the
objectives of the program are met. Identifying the gap between the actual and desired
level of performance helps in measuring the level of success of the development
program. However this strategy depends on the quality of the objectives set.
Kirkpatrick Model:
In the late 1950s D.L Kirkpatrick developed a model for evaluating workplace
education programs. Kirkpatricks system has four levels of evaluation. He proposed
applying each level of evaluation to a program, which includes the participants
reaction, participants learning, change in participants behavior and impact of the
program on the organizational effectiveness.
53
Level 1 - Reactions
Just as the word implies, evaluation at this level measures how participants in a training
program react to it. It attempts to answer questions regarding the participants' perceptions Did they like it? Was the material relevant to their work? This type of evaluation is often
called a smile sheet. According to Kirkpatrick, every program should at least be evaluated
at this level to provide for the improvement of a training program. In addition, the
participants' reactions have important consequences for learning (level two). Although a
positive reaction does not guarantee learning, a negative reaction almost certainly reduces its
possibility.
54
Level 2 - Learning
Assessing at this level moves the evaluation beyond learner satisfaction and attempts to
assess the extent students have advanced in skills, knowledge, or attitude. Measurement at
this level is more difficult and laborious than level one. Methods range from formal to
informal testing to team assessment and self-assessment. If possible, participants take the test
or assessment before the training (pretest) and after training (post test) to determine the
amount of learning that has occurred.
Level 3 - Transfer
This level measures the transfer that has occurred in learners' behavior due to the training
program. Evaluating at this level attempts to answer the question - Are the newly acquired
skills, knowledge, or attitude being used in the everyday environment of the learner? For
many trainers this level represents the true assessment of a program's effectiveness. However,
measuring at this level is difficult as it is often impossible to predict when the change in
behavior will occur, and thus requires important decisions in terms of when to evaluate, how
often to evaluate, and how to evaluate.
Level 4 - Results
Frequently thought of as the bottom line, this level measures the success of the program in
terms that managers and executives can understand -increased production, improved quality,
decreased costs, reduced frequency of accidents, increased sales, and even higher profits or
return on investment. From a business and organizational perspective, this is the overall
reason for a training program, yet level four results are not typically addressed. Determining
results in financial terms is difficult to measure, and is hard to link directly with training.
55
The organization is informed about the broader needs of the participants. Through this
process it may be possible that certain new training programs, which were, previously
not in their list may come to the forefront.
The organization is able to reduce the perception gap between the participant and
his/her boss about their needs and expectations from the training program.
The organization is also able to pitch its course input closer to the specific needs of
the participants.
It also saves a lot of money for the organization as otherwise money is just
unnecessarily wasted on those training programs, which are either not needed by the
employees or they have no interest in undertaking them.
Lastly, time, which is the most important resource today, is also saved, as the training
programs conducted are the ones, which are actually needed by the participants.
56
CHAPTER III
RESEARCH METHODOLOGY
Research:
Research is a process in which the researcher wishes to find out the end result for a
given problem and thus the solution helps in future course of action. The research has been
defined as A careful investigation or enquiry especially through search for new facts in any
branch of knowledge.
Research Methodology:
The procedure using, which researchers go about their work of describing, explaining
and predicting phenomena, is called Methodology. Methods compromise the procedures used
for generating, collecting and evaluating data. Methods are the ways of obtaining information
useful for assessing explanations.
Design of Study:
The Research Design undertaken for the study is Descriptive one. A
study, which wants to portray the characteristics of a group or individuals or situation, is
known as Descriptive study. It is mostly qualitative in nature.
Hypothesis of the study:
The project Identification of Training Needs in NLC. is based on the following Hypothesis:
NLC, carries out training of the employees.
The Company aims at Effective Training and Development.
Training is needed at the following levels :
Junior Level-Shop Floor Workers
Middle Level-Engineers, Design Engineers, Supervisors
Senior Level-Assistant Departmental Managers, Departmental Managers
Training Evaluation is carried out in order to check the effectiveness of the training
and development process.
57
The training and development process is structured, systematic, well defined and
involves active participation of the employees.
Feedback is available and this feedback can be used for analysis.
Data Collection Method:
Survey method is considered the best method for data collection of data and the tools
used for data collection are Questionnaire. This method is quite popular particularly in case
of big enquires. Private individuals, research works, private and public organizations and
even government are adopting it.
In this method a questionnaire is sent to the persons concerned with a request to
answer and return the questionnaire. A questionnaire consists of a number of question
involves both specific and general questions relating to needs for training.
Sources of Data:
The two sources of data collection are namely Primary & Secondary.
Primary Data
Questionnaires are prepared and personal interview was conducted. Most of the
questions are consist of multiple choices. The structured interview method was undertaken.
The interview was conducted in English as well as in Tamil.
Proper care was taken to frame the interview schedule in such a manner it should be
easily understood in view of educational level of the employees. Generally 24 questions are
prepared and asked to the employees of the NLC, Neyveli.
Secondary Data
Secondary data was collected from Internets, various books, Journals, and
Company Records.
QUESTIONNAIRE CONSTRUCTION
Questionnaires were constructed based on the following types
58
Universe
: 17,593
Sample Element
: Employees
Sample Size
: 100 samples
Sample Test
Sample Media
: Questionnaire
PERCENTAGE METHOD
In this project Percentage method test was used. The percentage method is used to
know the accurate percentages of the data we took, it is easy to graph out through the
percentages. The following are the formula
No of Respondent
Percentage of Respondent =
x 100
Total no. of Respondents
From the above formula, we can get percentages of the data given by the respondents.
59
CHAPTER V
PARTICULARS
FREQUENCY
PERCENTAGE
20 - 30 Years
2%
31 - 40 Years
10
10%
41 - 50 Years
42
42%
Above 51 Years
46
46%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 46% of the respondents are at the group of
above 51 years, 42 % of the respondents are belongs to the age group between 41 50 years,
10% of the respondents are belongs to the age group between 31 40 years, 2% of the
respondents are belongs to the age group between 20 30 years.
Percentage
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
42%
46%
10%
2%
20 - 30
Years
31 - 40
Years
Age-group
41 - 50
Years
Above
51
Years
60
61
PARTICULARS
FREQUENCY
PERCENTAGE
Male
98
98%
Female
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 98% of the respondents are belongs to male,
2% of the respondents are belongs to female.
2%
Male
Female
98%
62
63
PARTICULARS
FREQUENCY
PERCENTAGE
Below SSLC
40
40%
HSC
28
28%
Diploma/Degree
26
26%
PG
6%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 40% of the respondents are belongs to below
SSLC qualification, 28% of the respondents are belongs to HSC, 26% of the respondents are
belongs to diploma/degree, 6% of the respondents are belongs to post graduation.
64
6%
Educational Qualification
PG
26%
Diploma/Degree
28%
HSC
40%
Below SSLC
0%
10%
20%
Percentage
30%
40%
65
PARTICULARS
FREQUENCY
PERCENTAGE
Married
94
94%
Unmarried
6%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 94% of the respondents are married, 6% of the
respondents are un married.
Percentage
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
94%
6%
Married
Marital status
Unmarried
66
67
PARTICULARS
FREQUENCY
PERCENTAGE
Below 5 Years
2%
6 - 10 Years
2%
11 - 15 Years
10
10%
Above 15 Years
86
86%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 86% of the respondents are having the work
experience of above 15 years, 10% of the respondents are having 11 15 years of work
experience, 2% % of the respondents are having 6 10 years of work experience, 2% % of
the respondents are having below 5 years of work experience in NLC.
86%
Work experience
Above 15 Years
10%
11 - 15 Years
6 - 10 Years
2%
Below 5 Years
2%
0%
20%
40%
60%
Percentage
80%
100%
68
69
PARTICULARS
FREQUENCY
PERCENTAGE
Below 5,000
2%
6,000 10,000
0%
11,000 - 15,000
8%
16,000 - 20000
2%
Above 20,000
88
88%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 88% of the respondents are in the income
level of above 20,000, 8% the respondents are in the income level between 11,000 15,000,
2% the respondents are in the income level between 16,000 20,000, 2% the respondents are
in the income level of below 5,000, 0% the respondents are in the income level between
6,000 10,000.
88%
90%
80%
Percentage
70%
60%
50%
40%
30%
20%
10%
8%
2%
0%
Below
5,000
6,000
10,000
2%
0%
11,00015,000
Monthly income
16,00020000
Above
20,000
70
71
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
64
64%
Agree
32
32%
2%
Disagree
2%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 64% of the respondents strongly agree that the
existing training development programme is ensure the knowledge, 32% of the respondents
agree that the existing training development programme is ensure the knowledge, 2% of the
respondents neither agree nor disagree that the existing training development programme is
ensure the knowledge, 2% of the respondents disagree that the existing training development
programme is ensure the knowledge, 0% of the respondents strongly disagree that the
existing training development programme is ensure the knowledge of the employees.
72
Chart 4.7: Existing Training and Development Programme helps to ensure the changes
of Knowledge
70%
64%
60%
Percentage
50%
40%
32%
30%
20%
10%
2%
2%
0%
Neither
agree
nor
disagree
Disagree
Strongly
Disagree
0%
Strongly
Agree
Agree
73
Table 4.8: Present Training &Development Programme are framed with the Objective
of Improving Skill and Overall growth
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
30
30%
Agree
62
62%
2%
Disagree
4%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 62% of the respondents are agree that the
training and development programme is framed with improving skill and knowledge, 30% of
the respondents are strongly agree that the training and development programme is framed
with improving skill and knowledge, 4% of the respondents are disagree with the training
and development programme, 2% of the respondents are strongly disagree with the training
and development programme, 2% of the respondents are neither agree nor disagree that the
training and development programme is framed with improving skill and knowledge of the
employees.
74
Chart 4.8: Present Training &Development Programme are framed with the Objective
of Improving Skill and Overall growth
2%
Strongly Disagree
4%
Disagree
2%
62%
Agree
30%
Strongly Agree
0%
10%
20%
30%
40%
Percentage
50%
60%
70%
75
Table 4.9: Present Training &Development Programme increases the Quality of Work
life
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
46
46%
Agree
40
40%
8%
Disagree
4%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 46% of the respondents are strongly agree that
the training & development programme increases the quality of work life, 40% of the
respondents are agree that the training & development programme increases the quality of
work life, 8% of the respondents are neither agree nor disagree that the training &
development programme increases the quality of work life, 4% of the respondents are
disagree with the training & development programme, 2% of the respondents are strongly
disagree that the training & development programme.
76
Chart 4.9: Present Training &Development Programme increases the Quality of Work
life
50%
46%
45%
40%
40%
Percentage
35%
30%
25%
20%
15%
8%
10%
4%
5%
2%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
77
Table 4.10: Training and development programme will improve the value of individual
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
54
54%
Agree
40
40%
2%
Disagree
2%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 54% of the respondents are strongly agree that
the training and development programme will improve the value of individuals, 40% of the
respondents are agree that the training and development programme will improve the value of
individuals, 2% of the respondents are neither agree nor disagree that the training and
development programme will improve the value of individuals, 2% of the respondents are
disagree with the training and development programme, 2% of the respondents are strongly
disagree about the training and development programme in
individuals.
78
Chart 4.10: Training and development programme will improve the value of individual
Strongly Disagree
2%
Disagree
2%
2%
Agree
40%
Strongly Agree
54%
0%
10%
20%
30%
Percentage
40%
50%
60%
79
Table 4.11: Knowledgeable & Experienced trainers have been engaged in Training and
development Programme
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
50
50%
Agree
44
44%
4%
Disagree
0%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 50% of the respondents are strongly agree that
knowledgeable and experienced trainers are engaged in training and development
programme, 44% of the respondents are agree that knowledgeable and experienced trainers
are engaged in training and development programme, 4% of the respondents are neither agree
nor disagree with the training and development programme, 2% of the respondents are
strongly disagree with the training and development programme, 0% of the respondents are
disagree that knowledgeable and experienced trainers are engaged in training and
development programme.
80
Chart 4.11: Knowledgeable & Experienced trainers have been engaged in Training and
development Programme
50%
50%
44%
45%
40%
Percentage
35%
30%
25%
20%
15%
10%
4%
5%
0%
2%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
81
Table 4.12: Employees suggestions are considered in deciding the training programme
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
20
20%
Agree
38
38%
22
22%
Disagree
12
12%
Strongly Disagree
8%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 38% of the respondents are agree that
employees suggestions were considered in training programme,22% of the respondents are
neither agree nor disagree that employees suggestions were considered in training
programme, 20% of the respondents are strongly agree that employees suggestions were
considered in training programme, 12% of the respondents are disagree that employees
suggestions were considered in training programme, 8% of the respondents are strongly
disagree that employees suggestions were considered in training programme.
82
Chart 4.12: Employees suggestions are considered in deciding the training programme
8%
Strongly Disagree
12%
Disagree
22%
38%
Agree
20%
Strongly Agree
0%
10%
20%
Percentage
30%
40%
83
Table 4.13: High Scope for learning technical and Non technical skill and knowledge
from the Programmes
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
48
48%
8%
Disagree
8%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 48% of the respondents are agree that there is
a high scope for learning by the training programme, 36% of the respondents are strongly
agree that there is a high scope for learning by the training programme, 8% of the
respondents are neither agree nor disagree that there is a high scope for learning by the
training programme, 8% of the respondents are disagree that there is a high scope for learning
by the training programme, 0% of the respondents are agree that there is a high scope for
learning the technical and non-technical skill and knowledge.
84
Chart 4.13: High Scope for learning technical and Non technical skill and knowledge
from the Programmes
Strongly Disagree
0%
Disagree
8%
8%
Agree
48%
Strongly Agree
36%
0%
10%
20%
30%
Percentage
40%
50%
60%
85
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
52
52%
10
10%
Disagree
2%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that,52% of the respondents are agree the
presentation of the programme is interesting and clear, 36% of the respondents are strongly
agree the presentation of the programme is interesting and clear, 10% of the respondents are
neither agree nor disagree the presentation of the programme is interesting and clear, 2% of
the respondents are disagree the presentation of the programme is interesting and clear,0% of
the respondents are disagree the presentation of the programme is interesting and clear.
0%
Strongly Disagree
2%
Disagree
10%
52%
Agree
36%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
60%
86
87
Table 4.15: Improvement of employees moral after attending the training programme
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
30
30%
Agree
44
44%
16
16%
Disagree
8%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 44% of the respondents are agree that there is
an improvement in moral in work, 30% of the respondents are strongly agree that there is an
improvement in moral in work, 16% of the respondents are neither agree nor disagree that
there is an improvement in moral in work, 8% of the respondents are disagree that there is an
improvement in moral in work, 2% of the respondents are strongly disagree that there is an
improvement in moral in work,
88
Chart 4.15: Improvement of employees moral after attending the training programme
44%
45%
40%
Percentage
35%
30%
30%
25%
20%
16%
15%
8%
10%
2%
5%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
89
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
32
32%
Agree
38
38%
20
20%
Disagree
6%
Strongly Disagree
4%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 38% of the respondents are agree that the
programme provides motivation, 32% of the respondents are strongly agree that the
programme provides motivation, 20% of the respondents are neither agree nor disagree that
the programme provides motivation,6% of the respondents are disagree that the programme
provides motivation, 4% of the respondents are strongly disagree that the programme
provides motivation to implement that are learned.
Strongly Disagree
4%
Disagree
6%
20%
Agree
38%
Strongly Agree
32%
0%
5%
90
91
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
44
44%
Agree
39
39%
2%
Disagree
8%
Strongly Disagree
7%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 44% of the respondents are strongly agree that
the workers educational programme is satisfactory, 39% of the respondents are agree that the
workers educational programme is satisfactory, 8% of the respondents are disagree that the
workers educational programme is satisfactory, 7% of the respondents are strongly disagree
that the workers educational programme is satisfaction, 2% of the respondents are neither
agree nor disagree that the workers educational programme is satisfactory.
7%
Strongly Disagree
8%
Disagree
2%
39%
Agree
44%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
92
93
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
42
42%
Agree
38
38%
8%
Disagree
8%
Strongly Disagree
4%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 42% of the respondents are strongly
satisfactory with computer literacy programme, 38% of the respondents are satisfactory with
computer literacy programme, 8% of the respondents are neither satisfactory nor dis
satisfactory with computer literacy programme, 8% of the respondents are dis satisfactory
with computer literacy programme, 4% of the respondents are strongly dis satisfactory about
the satisfaction of computer literacy programme.
4%
Strongly Disagree
Disagree
8%
8%
38%
Agree
42%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
94
95
Table 4.19: Satisfaction about the Self - Development and Growth training Programme
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
32
32%
Agree
50
50%
10
10%
Disagree
6%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 50% of the respondents are agree that there is
a satisfaction on self-development and growth, 32% of the respondents are strongly agree that
there is a satisfaction on self-development and growth, 10% of the respondents are neither
agree nor disagree that there is a satisfaction on self-development and growth, 6% of the
respondents are disagree that there is a satisfaction on self-development and growth, 2% of
the respondents are strongly disagree that there is a satisfaction on self-development and
growth on the training.
96
Chart 4.19: Satisfaction about the Self - Development and Growth training Programme
2%
Strongly Disagree
6%
Disagree
10%
50%
Agree
32%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
97
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
38
38%
16
16%
Disagree
6%
Strongly Disagree
4%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 38% of the respondents are agree that the
counselling system is satisfactory, 36% of the respondents are strongly agree that the
counselling system is satisfactory, 16% of the respondents are neither agree nor disagree that
the counselling system is satisfactory, 6% of the respondents are disagree that the counselling
system is satisfactory, 4% of the respondents are strongly disagree that the counselling
system is satisfactory.
40%
36%
38%
35%
Percentage
30%
25%
20%
16%
15%
10%
6%
5%
4%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
98
99
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
44
44%
Agree
41
41%
13
13%
Disagree
2%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 44% of the respondents are strongly agree
with the operator training programme, 41% of the respondents are agree with the operator
training programme, 13% of the respondents are neither agree nor disagree with the operator
training programme, 2% of the respondents are disagree with the operator training
programme, 0% of the respondents are strongly disagree with the operator training
programme.
0%
Strongly Disagree
2%
Disagree
13%
41%
Agree
44%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
100
101
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
43
43%
Agree
37
37%
10
10%
Disagree
6%
Strongly Disagree
4%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 43% of the respondents are strongly agree that
the special lecture training is satisfactory, 37% of the respondents are agree that the special
lecture training is satisfactory, 10% of the respondents are neither agree nor disagree that the
special lecture training is satisfactory, 6% of the respondents are disagree that the special
lecture training is satisfactory, 4% of the respondents are strongly disagree that the special
lecture training is satisfactory.
4%
Strongly Disagree
6%
Disagree
10%
37%
Agree
43%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
102
103
Table 4.23: Training is helps to Know the Employees Strengths and weakness
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
40
40%
Agree
48
48%
6%
Disagree
6%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 48% of the respondents are agree that the
training helps to identify the employee strength and weakness, 40% of the respondents are
strongly agree that the training helps to identify the employee strength and weakness, 6% of
the respondents are neither agree nor disagree that the training helps to identify the employee
strength and weakness, 6% of the respondents are disagree that the training helps to identify
the employee strength and weakness, 0% of the respondents are strongly disagree that the
training helps to identify the employee strength and weakness.
Chart 4.23: Training is helps to Know the Employees Strengths and weakness
Strongly Disagree
0%
Disagree
6%
6%
Agree
48%
Strongly Agree
40%
0%
10%
20%
30%
Percentage
40%
50%
60%
104
105
Table 4.24: Training is helps to aligning the individual and organisational goal
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
40
40%
Agree
30
30%
26
26%
Disagree
4%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 40% of the respondents are strongly agree that
training helps to aligning the individual and organisational goal, 30% of the respondents are
agree that training helps to aligning the individual and organisational goal, 26% of the
respondents are neither agree nor disagree that training helps to aligning the individual and
organisational goal, 4% of the respondents are disagree that training helps to aligning the
individual and organisational goal, 0% of the respondents are strongly disagree that training
helps to aligning the individual and organisational goal.
Chart 4.24: Training is helps to aligning the individual and organisational goal
0%
Strongly Disagree
4%
Disagree
26%
30%
Agree
40%
Strongly Agree
0%
10%
20%
Percentage
30%
40%
106
107
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
32
32%
Agree
46
46%
10
10%
Disagree
12
12%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 46% of the respondents are agree that the
training work independently, 32% of the respondents are strongly agree that the training work
independently, 12% of the respondents are disagree that the training work independently,
10% of the respondents are neither agree nor disagree that the training work independently,
0% of the respondents are strongly disagree that the training helps to work independently.
Percentage
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
46%
32%
10%
12%
0%
Strongly
Agree
Agree
Neither
agree
nor
disagree
Disagree
Strongly
Disagree
108
109
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
28
28%
Agree
35
35%
15
15%
Disagree
10
10%
Strongly Disagree
12
12%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 35% of the respondents are agree that there is
proper feedback system is available, 28% of the respondents are strongly agree that there is
proper feedback system is available, 15% of the respondents are neither agree nor disagree
that there is proper feedback system is available, 12% of the respondents are strongly
disagree that there is proper feedback system is available, 10% of the respondents are
disagree that there is proper feedback system is available to record the responses of the
employees.
35%
35%
30%
28%
Percentage
25%
20%
15%
15%
10%
12%
10%
5%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
110
111
Table 4.27: Proper evaluation method is available for evaluating the training
programme
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
31
31%
Agree
44
44%
13
13%
Disagree
2%
Strongly Disagree
10
10%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 44% of the respondents are agree that proper
evaluation method is available for training, 31% of the respondents are strongly agree that
proper evaluation method is available for training, 13% of the respondents are neither agree
nor disagree that proper evaluation method is available for training, 10% of the respondents
are strongly disagree that proper evaluation method is available for training, 2% of the
respondents are disagree that proper evaluation method is available for training programme.
112
Chart 4.27: Proper evaluation method is available for evaluating the training
programme
10%
Strongly Disagree
2%
Disagree
13%
44%
Agree
31%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
113
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
26
26%
Agree
43
43%
23
23%
Disagree
6%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 43% of the respondents are agree that the
training helps to increase the motivational level, 26% of the respondents are strongly agree
that the training helps to increase the motivational level, 23% of the respondents are neither
agree nor disagree that the training helps to increase the motivational level, 6% of the
respondents are disagree that the training helps to increase the motivational level, 2% of the
respondents are strongly disagree that the training helps to increase the motivational level.
43%
45%
40%
Percentage
35%
30%
26%
23%
25%
20%
15%
10%
6%
2%
5%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
114
115
Table 4.29: Training methods focus on developing team work and Leadership skill
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
30
30%
Agree
36
36%
26
26%
Disagree
4%
Strongly Disagree
4%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 36% of the respondents are agree that training
focuses on team work and leadership skill, 30% of the respondents are strongly agree that
training focuses on team work and leadership skill, 26% of the respondents are neither agree
nor disagree that training focuses on team work and leadership skill, 4% of the respondents
are disagree that training focuses on team work and leadership skill, 4% of the respondents
are strongly disagree that training focuses on team work and leadership skill.
Chart 4.29: Training methods focus on developing team work and Leadership skill
Strongly Disagree
4%
Disagree
4%
26%
Agree
36%
Strongly Agree
30%
0%
5%
116
117
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
37
37%
21
21%
Disagree
4%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 37% of the respondents agree that the training
programme encourage participation and discussion, 36% of the respondents strongly agree
that the training programme encourage participation and discussion, 21% of the respondents
neither agree nor disagree that the training programme encourage participation and
discussion, 4% of the respondents disagree that the training programme encourage
participation and discussion, 2% of the respondents strongly disagree that the training
programme encourage participation and discussion.
40%
36%
37%
35%
Percentage
30%
25%
21%
20%
15%
10%
4%
5%
2%
0%
Strongly
Agree
Agree
Neither
agree
nor
disagree
Disagree
Strongly
Disagree
118
119
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
28
28%
Agree
49
49%
11
11%
Disagree
10
10%
Strongly Disagree
2%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 49% of the respondents are agree that the
course objectives are clearly communicated, 28% of the respondents are strongly agree that
the course objectives are clearly communicated, 11% of the respondents are neither agree nor
disagree that the course objectives are clearly communicated, 10% of the respondents are
disagree that the course objectives are clearly communicated, 2% of the respondents are
strongly disagree that the course objectives are clearly communicated to the participants.
49%
50%
45%
40%
Percentage
35%
28%
30%
25%
20%
11%
15%
10%
10%
2%
5%
0%
StronglyAgree
Agree NeitheragreenordisagreeDisagree
StronglyDisagree
120
121
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
31
31%
Agree
46
46%
18
18%
Disagree
5%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 46% of the respondents are agree that the
training is helpful to perform the job, 31% of the respondents are strongly agree that the
training is helpful to perform the job, 18% of the respondents are neither agree nor disagree
that the training is helpful to perform the job, 5% of the respondents are disagree that the
training is helpful to perform the job, 0% of the respondents are strongly disagree that the
training is helpful to perform the job in a better way.
0%
Strongly Disagree
5%
Disagree
18%
46%
Agree
31%
Strongly Agree
0%
10%
20%
30%
Percentage
40%
50%
122
123
Table 4.33: Learnings of the programme is practiced and will be applied on the job
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
40
40%
16
16%
Disagree
8%
Strongly Disagree
0%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 40% of the respondents are agree that the
learning from the training is applied, 36% of the respondents are strongly agree that the
learning from the training is applied, 16% of the respondents are neither agree nor disagree
that the learning from the training is applied, 8% of the respondents are disagree that the
learning from the training is applied, 0% of the respondents are strongly disagree that the
learning from the training is applied in the job.
124
Chart 4.33: Learnings of the programme is practiced and will be applied on the job
Strongly Disagree
0%
Disagree
8%
16%
Agree
40%
Strongly Agree
36%
0%
10%
20%
30%
Percentage
40%
50%
125
Table 4.34: Necessary action is being identified the training needs on the basis of
feedback
PARTICULARS
FREQUENCY
PERCENTAGE
Strongly Agree
36
36%
Agree
25
25%
16
16%
Disagree
9%
Strongly Disagree
14
14%
Total
100
100%
INTREPRETATION:
From the above table it is inferred that, 36% of the respondents are strongly agree that
necessary action is taken on basis of feed back, 25% of the respondents are agree that
necessary action is taken on basis of feed back, 16% of the respondents are neither agree nor
disagree that necessary action is taken on basis of feed back, 14% of the respondents are
strongly disagree that necessary action is taken on basis of feed back, 9% of the respondents
are disagree that necessary action is taken on basis of feed back.
126
Chart 4.34: Necessary action is being identified the training needs on the basis of
feedback
40%
36%
35%
Percentage
30%
25%
25%
20%
16%
14%
15%
9%
10%
5%
0%
Strongly
Agree
Agree
Neither
agree
nor
disagree
Disagree
Strongly
Disagree
127
CHAPTER- V
FINDINGS
128
CHAPTER -VI
SUGGESTIONS AND RECOMMENDATION
o The organization may give more emphasis on the suggestion of the employees while
designing the training programme.
o The training programmes provided to the employee may give more emphasis on
factor like increasing moral.
o All the training and development programmes may be design such that it will helpful
in boosting the motivation of employees to implement the same on the job.
o There is a scope for little bit improvement in the counseling system of training and
development programme.
o More emphasis may be given on aligning the individual need with the organization
need while deciding the training programme.
o Feedback system after training and development programme required little bit of
improvement for further development of employee.
o Training programme on developing the teamwork and leadership skill may be
encouraged more to increase the employees productivity.
o Training and development programme encouraging the employees participation and
discussion may always be provided to the employees.
o While identifying the training needs, feedback of the employee should always be
given preferences.
o No employees should be left out while providing the training programme as it is
essential for the performing the individual duties.
129
CHAPTER VII
CONCLUSION
The study is aimed to measure the employee training and development needs in Neyveli
Lignite Corporation Limited, Neyveli. The study has conducted a survey with help of
questionnaire, to study the effectiveness of training program. The study reveals that the
training program is playing a vital role in this organization.
After the careful Data analysis through the study I conclude that measurement of training and
development needs at NLC Limited are Good level. The employees are very much satisfied
with the programs offered by the company.
More ever training and learning is a continuous process and so the organization should
provide adequate training to their employees for development of organization.
Through this study, I got some findings and also I have to give some suggestion based on the
findings. I hope that my suggestion will help to improve the training and development in
future development of our esteemed organization.
130
CHAPTER -VIII
APPENDIX
A STUDY OF IDENTIFICATION TRAINING AND DEVELOPMENT NEEDS IN NEYVELI
LIGNITE CORPORATION LIMITED, MINE-I
Questionnaire
1.
Name
2.
Age
20-30 Years
31-40 Years
41-50 Years
Above 51Years
Female
3.
Gender
Male
4.
Qualification
Below SSLC
HSC
Diploma/Degree
PG
5.
Marital Status
Married
6 10 Years
11 -15 Years
above 15 Years
7. Monthly Income
Below 5,000
16,000 20000
6,000-10,000
11,000 15,000
Above 20,000
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Unmarried
QUESTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
131
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
132
24.
Any other suggestion to improve the identification of training and development needs in your
organization.
*****************
133
CHAPTER -IX
BIBLOGRAPHY
Books
Hiring and Keeping the Best People : Harvard Business School Press, 2002
Newspapers:
Economic Times
The Times of India
Hindustan Times
Websites
http://www.hr-guide.com/
http://www.hreonline.com/
http://www.managementparadise.com
www.nlc.co.in