CONTENT

SHORTCUTS

INTRODUCTION

SYLLABUS

HOW TO APPLY

ABOUT US

Apply early
and SAVE
UP TO
300/US$500

See back page for details

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Helping agents to provide

support and assistance for
complete and efficient
supply chain services

Certificate

DIPLOMA FOR

Postgraduate
Diploma

Diploma

SHIP AND
PORT AGENTS

Masters

Exploring the agents essential duties and

obligations to the ship or cargo owner in port,
and the vital role they play in the supply chain

SAVE up to 40% and improve performance

with cost-effective in-company courses
call +44 (0)20 7017 4455 or email ct@informa.com

DELIVERED BY PART-TIME DISTANCE LEARNING OVER 12 MONTHS - COMMENCES 23rd MARCH 2015

Course Programme
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Ships and the Maritime Environment

The Work of the Ship and Port Agent
Commercial Relationships
Ship Documentation
Cargo Documentation
What Agents Need to Know about Chartering
Port Agency Operations
Legal Aspects of Ship and Port Agency and Insurance
Finance, Accounting, Credit Management
Contemporary Issues
Case Study: Current Issues in Ship and Port Agency

COURSE DIRECTOR:
Darrell Bate
Head of Quality Assurance in Further Education and
Ofsted Inspector

I would definitely recommend the course as I found it very useful to my

professional development in the shipping business
(R.Pinto, LBH Group)

Very informative and of great benefit to me with regards to day to day

operations of a Ships Agency
(D.McCann, Foyle Shipping Services)

IDEAL n Early or mid-career ship and port agents wishing to develop their knowledge
FOR:
n Experienced agents wishing to update their knowledge and prepare for fresh challenges
n
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General managers and operations managers at agency companies

Seafarers wanting to move into a shore based role with an agency
Professionals wishing to develop a role in ship and port agency
Shipping company personnel wishing to understand the work of the agent
Scan with QR app:

Supported and
Approved by:

Top-up route to MBA

(Ship Agent)
by distance learning

Tel: +44 (0)20 3377 3558 Email: LMA@informa.com

CONTENT
SHORTCUTS

INTRODUCTION

SYLLABUS

ABOUT US

DIPLOMA FOR SHIP AND PORT AGENTS

Dear Colleague,
Ship and port agents provide a
varied and vital role within the overall supply chain and
operate in a highly competitive marketplace for their
services.
The increasing complexity of the sector requires
well-trained and highly educated people to enter the
profession. Rapid change in the supply chain requires
existing agents to engage in CPD and ensure they stay on
top of their profession. The course includes a thorough
examination of the modern agents role, the different
services required and provided, core commercial skills,
legal issues for agents, and the latest contemporary
issues in the sector.
This professional development diploma will provide the
tools to become a successful ship/port agent to enable
you to:
R
 espond to customer and supply chain processes
which have become vastly more agile and globally
spread
D
 eliver a wider, varied and complex set of services, in a
more competitive market
P
 ossess vast knowledge and be ready to respond and
roll up their sleeves to get tasks completed
U
 nderstand the needs of owners, shipbrokers,
charterers, cargo owners and cargo receivers
F orm close client partnerships based on expertise and
proven professionalism
P
 rogress from traditional port agents who merely
provide local knowledge and physical presence in a
port

I am sure you will find this Diploma of great benefit to

your long term career. Please have a look at the detailed
prospectus so you can see how this course will benefit
you.
I encourage you to apply and look forward to engaging
with you on the course.

Darrell Bate
Course Director

APPLY ONLINE NOW

WHY STUDY WITH LLOYDS MARITIME ACADEMY?

Lloyds Maritime Academy has for over 35 years provided high quality training
programmes for the global maritime and transport industry. We provide industry
professionals at all levels with career enhancing training programmes regardless of
work commitments or location. Working with expert practitioners, leading academics
and international industry bodies, Lloyds Maritime Academy is the trusted brand
for professional development within the shipping, commercial, legal, insurance,
surveying and management sectors.
Since 1998, we have been providing our participants with the training they need
to bring their personal and business goals to fruition. Our reputation for quality is
unsurpassed in the industry and the worlds leading institutions in the maritime sector
rely on Lloyds Maritime Academy to educate their staff to the highest of standards.
If youre an individual looking for professional development or career enhancement,
then youll be in good company - thousands of students enrol onto our publically
offered distance learning courses every year, as well as thousands more taking our
global in-company programmes. Visit www.lloydsmaritimeacademy.com for a full
list of our currently enrolling courses.
Lloyds Maritime Academy is part of IIR Ltd and Informa plc, the leading
international provider of specialist information and services for the global academic
and scientific, professional and commercial business communities.
If you want to discuss our courses or are an education or training provider that
wishes to work with us, contact Gina Taylor on +44 (0)20 7017 4413 or email
gina.taylor@informa.com
Lloyds and the Lloyds Crest are the registered trademarks of the Society incorporated by the Lloyds Act 1871 by the name of Lloyds.

HOW DOES THE COURSE WORK?

Applications: Visit the course webpage

www.lloydsmaritimeacademy.com/spa to enrol online. Do not delay your
application you may qualify for an early enrolment discount, and some
courses have a maximum number of participants. Our online application
form also securely accepts payment by credit card in either , or $.
 onfirmation of Enrolment: Each application is reviewed and once
C
approved by the Course Director you will be notified by email and an invoice
sent to you.
 ourse Start Date: We will send you your unique username and password
C
plus full details of how to access our secure online learning environment by
the start date of the course. Your online classroom will be accessible from
anywhere you have an internet connection. Modules can be downloaded
and saved/printed if you prefer working from paper, or want to study on
the move.
 tudy: Plan your study time and location to suit your own preferred learning
S
style. Work though the detailed modules, undertaking the assessments and
further reading when indicated.
 utorials: When you have questions, answers, personal opinions or
T
experiences to add, have answers to directed learning activities or need
further advice, visit the online course tutorial forum to post your discussion
to the course director and your fellow students. You can access the tutorial
forum at any time when you are online plus, to make your study as easy
as possible, well send you a daily round-up of tutorial activity. Make sure
you take full advantage of the unique access you gain to our expert industry
course tutors.

Good agents now need to provide a complete package

of support and assistance with supply chain services to
ensure a smooth connection of vessel and cargo from
prior to arrival until after departure with solutions for
customers that combines the right people, the right
services and at the right cost.
Delivered by part-time distance education, this 12 month
course will ensure that you have a comprehensive and
detailed knowledge of the essential areas that any ship
or port agent needs to be effective in their role.

HOW TO APPLY

 Assessment: Assessments are a compulsory element of the course and

occur at regular intervals throughout.
 ompletion: Once all modules have been studied and all assessments have
C
been passed you will be issued a certificate referencing the qualification
gained with recognition from the awarding academic body.

For detailed information about how the course works please see About the
Course on the back of this brochure.

WHATS BEST ABOUT OUR DISTANCE LEARNING?

4 Accessible 24/7 availability from wherever you have an internet connection
4 Flexible take control of where, when, how and the rate at which you study
4 Professional industry leading course directors and tutors
4 Quality study the same course used by corporations for internal training
4 Practical packed with examples and illustrations
4 Time effective specially designed for busy working participants
4 Interactive use our online tutorial forum to ask questions and share knowledge
4 Network with tutors and like-minded professionals from around the world
4 Work smart learn without time away from home or work
4 Save money no additional travel or accommodation costs
4 Career enhancement boost your CV and promotion potential
4 Detail retain industry leading course materials for later reference

Apply online at www.lloydsmaritimeacademy.com/spa

CONTENT
SHORTCUTS

INTRODUCTION

SYLLABUS

ABOUT US

HOW TO APPLY

APPLY ONLINE NOW

Distance learning is a flexible, cost-effective way of studying without the

need to take time off work or away from home
Course Learning Outcomes
At the end of the course participants will be able to:
Understand the role, duties and obligations of the
agent as a representative of a ship and/or cargo
owner
Describe different ship types, layouts, terminology
and associated vessel and cargo documentation
Understand the commercial and business
relationships between agents and stakeholders
Explain the operational and financial work of the
agent in relation to the ship operator, ships crew, the
cargo owner and the port authority
Describe the documentation related to a vessel call
Explain financial accounting responsibilities of the
agent
Analyse challenges affecting ship and port agents

 hips and the Maritime

S
Environment
Module learning outcomes:
Describe the role of the Ship and Port Agent
Analyse the competitive landscape of agency provision
Recognise marine industry terminology
Introduction to the role of the Ship and Port Agent and related
tasks/required skills
- An overview of the agency, companies groups /networks and
the market
- Ship and Port Agent service provider roles
- Global hub agencies
-R
 egional agencies
- Local agencies
Agent membership organisations
- Federation of National Associations of Shipbrokers & Agents
(FONASBA)
- E uropean Community Association of Shipbrokers & Agents
(ECASBA)
- Association of Ship Brokers and Agents (ASBA)
- Other national associations
The maritime sector
- Types of vessels and the cargoes they carry
- Vessel terminology
- Outline ports and terminals
- Trade routes and liner vs tramp shipping
- Commodities

 he work of the Ship and Port

T
Agent
Module learning outcomes:
Classify the types of services offered/required of an agent
Describe the agent/principal relationship
Explain the various roles offered by an agent
Discuss the importance of communication
Describe the ship owners and cargo owners requirements
and expectations
Agents authority and consequences of breaching their
authority.
Liability and fiduciary duty of agents
Quality standards
- FONASBA quality standard for ship agents and brokers
- ASBA agent member certification
Serving the ship owner and crew successfully
Conflicts of interest and avoiding conflicts of interest
Penalties
Duties/rights and obligations of types of agents
- Port agents/liner agents/own agencies/cargo broker
- Full/husbandry/protective agency/nominated/performing
agency
-O
 wners vs charterers agencys
Pre-arrival/port operations/post departure
Notice of Readiness/Statement of Facts
Port services and the harbour authority
Ship services
Cargo services
Crew services

Communicating to the ship owner and other stakeholders

Particular issues by ship type
- Dry and liquid bulk
- Containers
- Cruise (turnaround, transit)
- Ferries and RoRo vessels
Multicultural working and communication skills
IMDG Code for agents
- Requirements of agents to have IMDG Code competence
- Key elements of the IMDG Code for agents

Commercial Relationships
Module learning outcomes:
Categorise how an agent is remunerated
Understand core marketing and business development skills
Describe core agency contract terms and clauses
Explain how agents work in the best interest of their client
Commercial position of the ship/port agent
- Forming a sound relationship between the principal and the
agent
- Assessing the principals needs
- Credit analysis
- Agency appointment and acceptance
- Contracts/agency agreements
- Templates
- Maintaining records
Remuneration and the format for the charging of services
provided
- Rate structures/agreed fees/margins
- Recharging fees
Financial management
Business development
- Marketing and sales development for agents
QA procedures/ISO accreditation
Local laws and regulations
Legal position of ships master and the ships agent
Press and public relations
- Managing the public and media

Ship Documentation
Module learning outcomes:
Describe how ships are regulated
Discuss the documentation required by a vessel to trade
Recognise the agents role in relation to this documentation
Analyse the ship owners need for marine insurance
UNCLOS and the international conventions that govern the
maritime industry,
The administration of these conventions by flag states, port
states and coastal states
The registration of ships
The International Maritime Organisation (IMO) and the
conventions that govern shipping
- SOLAS
- ISM Code
- ISPS Code
- IMDG Code
- MARPOL
- STCW
The requirement for marine accident investigation following a
major incident
The International Labour Organisation (ILO) and their
conventions that govern shipping
Maritime Labour Convention (MLC)
Crew employment contracts
Crew documentation
The role of Classification Societies
Certificates and surveys
- Marine insurance
- Hull and machinery
- P&I
- War risks
- Cargo insurance

COMPANIES THAT HAVE ALREADY

BENEFITED FROM THE DIPLOMA
FOR THE SHIP AGENT INCLUDE:
Adamac Marine Services Ltd Agencia
Maritima Marking S.A. Al Bader Shipping &
Gen Cont. Co. WLL Areda Marine Fuel C.I.
Ltd Arriva South Ltd ATIS Ltd Atlantic
Maritime Agency Baasher Barwil Agencies
Bodden Shipping Agency Calmarine Services
Ltd Capital Logistic and Transport Co
Carenco Surveyors Celtic Forwarding Ltd
Centralog D.O.O. Centrans International S.A.
China Shipping (Romania) Coli Schiffahrt
& Transport GmbH Contimar S.A. Dana
Kuwait Shipping & Forwarding Co WLL
Egyptian Maritime Consultant Office (EMCO)
El Hamamsy Marine Services Ltd Export
Operations Greenship Fednav Belgium Gulf
Agency Company Ltd Hanseatic Shipping
Co (Singapore) Pte Ltd Highland Council
Harbours Hull Blyth & Company Ltd Integra
Marine & Freight Services J-Sea Shipping
Maritime Agency KAD Shipping Kent
Line Ltd Kotram Nigeria Ltd Libya Seas for
Maritime Transport & Shipping Agencies
Limarko UAB M/S JS Ocean Liners Manica
Freight Services S.A.R.L. Maraduana Ltd
Mauritius Freeport Authority Myanmar
Marine Co Ltd National Shipping Services
Nedtrans S.A. Nigerian Agip Oil Company
Ltd Norfolkline North of England P&I
Nortrans Offshore Services Ocean China
International Ltd Oceanus Agencia Maritima
S.A. P&O European Ferries Port of Boston
Port of London Authority Rocargo Services
NV Rogers & Co Shipmanagement Sea
Container Shipping S.R.L. Sea Pride Enterprise
Seporta, S.A. Sertranave (Angola) LDA
Ship Agents Rasan, Peru Somarain Oriental
Ltd Sotratec S.A.R.L. Sullivan Maritime Ltd
Ticaret Ltd Transcontinental Shipping
Services Transmarine Ltd Transoceanicas,
S.A. Universal Spedisjon Stavanger AS
Vassilev Maritime Nakliyat Ve Dis Walship
West African Ventures Ltd Worms Alexandria
Cargo Services

STUDENT TESTIMONIAL
I was impressed with the way the Ship
Agent Diploma was delivered, the data
and the useful information we gained
from this course. I would recommend
this course for all who are involved in
the maritime industry as it contributes
to the continuing professional
development needs of everyone in it.
(M.El Zein, Sea Pride Enterprise)

JOIN US ONLINE FOR EXCLUSIVE

OFFERS AND UPDATES:

Search Lloyds Maritime Academy

Tel: +44 (0)20 3377 3558 Email: LMA@informa.com

CONTENT
SHORTCUTS

INTRODUCTION

SYLLABUS

ABOUT US

HOW TO APPLY

APPLY ONLINE NOW

Progress your career with this industry recognised qualification

compiled by leading academic and maritime specialists
Cargo Documentation
Module learning outcomes:
Describe the documentation related to cargo being
carried and understand the agents role in relation to
it
Describe the various INCOTERMS and their impact on
the agent
Describe international maritime trade and the matrix
of contracts
Discuss how INCO terms define the liabilities
between seller and buyer
Bills of Lading
- Distinguishing negotiable bills from straight bills and
seaway bills; house, groupage and switch bills
- Three functions of the bill of lading: receipt; record of
contract of carriage; and document of title
- Clean and dirty bills of lading; letters of indemnity
- Implied obligations of the shipowner and shipper
including declaration of dangerous goods
- Complications of transhipment
- Clauses that cause particular problems;
Incorporation of charterparty terms and arbitration and
jurisdiction
Rotterdam Rules and Hague, Hague Visby and Hamburg
Rules
-C
 arriage of Goods by Sea Act 1971
- Application of the rules: when do they apply?
- The carriers obligations
- Defences
- Limitation of liability under the rules; global limitation
- Shippers obligations
- Hamburg rules
- Multimodal transport
- Electronic bills of lading
- T itle to sue and liability to the carrier; UK Carriage of
Goods by Sea Act 1992; bailors rights
Manifests
Customs

 hat Agents Need to Know

W
about Chartering
Module learning outcomes:
Explain the different types of charterparties and their
implication on the agent
Discuss the role of agents in relation to charter parties
Chartering contracts and comparison to responsibilities
and liabilities of parties
How ship agents facilitate the owners and the charterers
The role of the agent with time and voyage
charterparties
Key issues relating to liquid and dry cargoes
Time charterparties
- The charterparty period
- What are the owners obligations for the chartered vessel
- Charterers rights
- Off-hire clauses
- Safe ports, berths and places
Voyage charterparties
- Identifying the contractual carrier; bills of lading under
charterparties
- Contractual terms/Voylay Rules 1993
- Loading and unloading cargo
- Laytime and demurrage
- Exceptions to laytime

Port Agency Operations

Module learning outcomes:
Explain the step by step process of vessel arrival and
the role of the agent
Discuss the role of the agent whilst the vessel is
alongside
Examine the agents role at departure and post sailing
When does the ships agents role commence and end?
Providing information to the principal and master
Intelligence and planning
Preparing and briefing personnel on client expectations
Pre-arrival
- Pre-call planning

- Appointment arrangements: VTS, berth, pilot, towage, line

handlers, terminal operations/stevedores
- Vessel service planning
- Cargo planning
- Launch planning
Port operations
- Arrival arrangement
- Bill of lading arrangements and release of cargo
- Bunkering
- Cargo operations supervision/checking/clearance
- Coordination of booked activities/services and contracts
- Crew welfare and social issues
- Customs, border agency and immigration
- Inspections, insurance and claims handling
- Labour relations (and the ITF)
- Launch services
- Monitoring of operations
- Pollution response
- Port state control
- Repairs/dry docking
- Security
- Shore personnel
- Statement of facts, laytime, demurrage and despatch
- Surveys in port (including draft, tanks)
Post departure
- Departure arrangements
- Disbursement account
- Port dues
- Custom dues
- Sub-contractor and supplier fees
Use of computers for data interchange, the internet and email
- Software and EDI standards
Health, safety, security and environmental issues for the
agent
- Personal protection and PPE
- Dockside and shipboard work

Legal Aspects of Ship and

Port Agency and Insurance

Monitoring costs and competitiveness

Vendor checks and terms of supply
Budgets and reporting

Contemporary Issues
Module learning outcomes:
Critique contemporary issues impacting on the sector
Issues facing agents
- Competition
-C
 hanging relationships between agents an stakeholders
- Increasing complexity and regulation
- Ethics
- E nterprise resource planning systems
-W
 eb based agent systems
-C
 hanges in the liner sector
-C
 ultural understanding
-H
 umanitarian support for seafarers
- T he IMDG Code

Case Study: Current Issues

in Ship and Port Agency

Module learning outcomes:

Apply learning from across the course to a topical
case study situation
Produce a detailed report drawing together learning
from across the course

MBA (Ship Agent)

Module learning outcomes:

Describe the elements of shipping and maritime law
which are relevant to agents
Discuss the impact on agents of maritime arbitrations
Describe the agents role in the event of a ship arrest
Legal principles governing the agent relationship
- National and international legal frameworks
- Agent, master, harbour master, pilot, VTS, tug relationships
Importance of staying abreast of arbitrations
Introduction to shipping and maritime law
Professional indemnity insurance
Ship arrest
- The 1952 and 1999 Convention on the arrest of ships
- Admiralty court jurisdiction and procedure
- Ship arrest and the Brussels Convention
- Sister ships and associate ships
- Judicial sales
- Litigation and interlocutory orders
- Ship arrest and the agent
Principles of General Average

Diploma top-up by part-time

distance learning
The Diploma for Ship and Port Agents has been
academically assessed to provide 60 credits of
prior learning accreditation towards a unique
MBA delivered in partnership between Lloyds
Maritime Academy and Middlesex University.
Visit:

www.lloydsmaritimeacademy.com/mbasa
for information.

RELATED DISTANCE

Finance, Accounting, Credit

Management

Module learning outcomes:

Explain the financial role of the agent
Discriminate between types of revenue and
expenditure
Discuss how to manage 3rd party vendors
Financial relationship between agent and principal
Rate structures, fees and margins
Client credit analysis
Credit and debt management
Disbursement account management
- Importance of accurate recording of spending
- Receiving funds in advance
- Proforma disbursement accounts
- Processing payments and record keeping
- Invoice receipt, issuing and management
- Final disbursement accounts
- Variance management
- Cashflow management
- Payment systems, remittance processes and costs
- Off-setting in accounts

LEARNING COURSES
INCLUDE

Certificate in Chartering
Diploma in Crew Management
Certificate in KPIs for Shipping
Postgraduate Diploma in Marine

Insurance

Diploma in Marine Purchasing &

Supply Management
Diploma in Maritime Business
Management
Postgraduate Diploma in Maritime Law
Diploma in Ship Management
Certificate in Ship Operations
MBA in Shipping & Logistics
For a full list of our maritime training courses
visit us online at
www.lloydsmaritimeacademy.com

Apply online at www.lloydsmaritimeacademy.com/spa

CONTENT
SHORTCUTS

INTRODUCTION

SYLLABUS

COURSE DIRECTOR
Darrell Bate
Head of Quality Assurance in Further
Education and Ofsted Inspector
Darrell began his maritime career with the Cunard
Steamship Company Ltd at the age of 16 and
completed a four year deck officer cadetship, studying at the College
of Nautical Studies in Warsash. He obtained his Class 3 Certificate of
Competency and HNC in Nautical Science and served as third officer
aboard general cargo vessels trading worldwide. In 1983 he came ashore
to take up a ship operations post with Kearvaig Shipping, the UK operator
for Salen Shipping. This led to a job with Genchem Chartering, a specialist
firm in chemical transportation based in London. During this time Darrell
successfully passed his Chartered Shipbroker examinations and became
a member of the Chartered Institute of Shipbrokers. He worked latterly
as shipbroker with Baltic Exchange-based Van Ommeren Marine before
leaving the industry in 1988 to work in retail management. He had a
brief spell back at sea in the early nineties serving as 2nd Officer aboard
supertankers bound for demolition.
In 1996 Darrell retrained as an NVQ Trainer/Assessor and began a new
career in post 16 education and training, obtaining a Certificate in
Education and BSc in Education and Training. He has worked in both
colleges and private training providers in a number of curriculum roles
including lecturer, Head of School, Quality Manager and Senior Manager. In
2009 he was appointed additional inspector with Ofsted and now inspects
for them on a freelance basis. His current role is the lead manager for
performance and data at a large London further education college.

IN-COMPANY TRAINING
 istance learning, face-to-face workshops, webinars and
D
blended delivery
Cut costs while improving performance
Ensuring a good return on your training investment is critical for all our clients and,
whether delivered by distance learning or instructor led workshops,
Lloyds Maritime Academy delivers the best training, at a competitive price and from a
reliable partner.
Lloyds Maritime Academy delivers all three and you can save up to 40% on your local,
regional and global training investment.
Many organisations have realised that Lloyds Maritime Academys programmes offer
so much more than conventional training courses whether its for graduate intakes,
needs-led coaching, supervisor and management training or boot camps. There are a
number of reasons why, including:
4 Working intensely to understand our clients business issues to deliver the highest
added value
4 Improving employee skills, knowledge and performance, helping to accelerate
development and building organisational capability
4 Advancing our clients global knowledge sharing and collaboration
4 Developing team based learning and internal networks which support workforce
development
4 Delivering instructor led workshops or webinars focused on a clients particular
business challenges
4 Developing courses with practitioners, for practitioners, with a focus on practical skills
and knowledge
4 Implementing blended solutions which incorporate online learning platforms,
including hosted corporate learning environments
4 Delivering at your location anywhere in the world
4 Supporting our clients consistently for over 15 years, offering a secure, trustworthy
and low risk solution
You are welcome to place individual students or groups on any of our publically
advertised distance learning courses, or for larger groups we will deliver to your
individual requirements, including blended delivery solutions, customised assessments,
flexible timescales and dedicated support for learning and development managers.
To find out more about the benefits of Corporate In-Company Training call
+44 (0)20 7017 4455 or email ct@informa.com.
Sign up for a trial to LloydsList.com and get all the most important
shipping news, analysis and comment at no charge for 10 days.
Visit www.lloydlist.com/trial or email: marketing@lloydslist.com

ABOUT US

HOW TO APPLY

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DELIVERED BY
Lloyds Maritime Academy has for over 35 years
provided training programmes for the maritime and
transport industry. Through distance learning, face-toface seminars and bespoke training, Lloyds Maritime
Academy enables career enhancement and
progression regardless of work commitments or
location. Working with leading academics and industry bodies,
Lloyds Maritime Academy aims to be the trusted brand for
professional development within the shipping, ports, transport and
logistics industry.
www.lloydsmaritimeacademy.com
The National Maritime Training Centre is
based on the River Thames at Gravesend
and is part of North West Kent College.
Formerly the Gravesend National Sea
Training College, the Centre has a long
heritage in the training of seafarers and
shore-side personnel and remains a major provider of education
and training services to the maritime industry. The Centre is
approved by the UK Maritime & Coastguard Agency to issue STCW
certificates of competency.
The College is at the forefront of the provision of further and higher
education in the south east of England. It caters for more than
4,500 full-time students across two main campuses, with a wide
variety of academic and vocational courses, as well as professional
education and training via short courses, part-time study or distance
learning. Full-time and part-time higher education programmes
and foundation degrees are delivered via a partnership with the
University of Greenwich.
The College is committed to helping students to achieve their
ambition whether they wish to gain their first job, achieve highlevel professional qualifications, change career or prepare for their
next promotion. The College takes pride in working in partnership
with industry to provide the correct mix of knowledge and practical
skills that are required to sustain the workforce.
The North West Kent College is a partner of Lloyds Maritime
Academy in delivering this course and manages assessment, quality
assurance and the award of the professional development Diploma.
www.nwkcollege.ac.uk/nmtc

SUPPORTING BODIES
The Institute of Chartered Shipbrokers
The Institute of Chartered Shipbrokers (ICS) is the
professional body that represents shipbrokers,
managers and agents worldwide. With 23 branches
in key shipping areas, 3,500 individuals and 120 companies,
membership of ICS shows a commitment to maintaining the
highest professional standards across the shipping industry.
Successful completion of the Lloyds Maritime Academy Diploma
in Ship Management provides exemptions to the Introduction
to Shipping and Ship Operations and Management course
examinations.
www.ics.org.uk
The Marine Society
The Marine Society recognises the
particular value of Lloyds Maritime Academys programmes
for seafarers and is committed to enhancing the well-being of
professional seafarers from all the sea services whether they be
serving, former or prospective seafarers. Amongst the London
based organisations operations are the promotion and facilitation
of seafarers education; the provision of an exchange onboard
book/media service to ships throughout the world; expert,
impartial and confidential advice on any matter of concern to
seafarers; and assuming a leading role in promoting the sea as a
career.
www.marine-society.org

Tel: +44 (0)20 3377 3558 Email: LMA@informa.com

CONTENT
SHORTCUTS

INTRODUCTION

SYLLABUS

HOW
HOW TO
TO APPLY
APPLY

ABOUT US

Diploma for Ship and Port Agents

2015 - 2016

APPLY ONLINE NOW

VIPCODE:

HA101

Starts 23rd March 2015

DELIVERED BY DISTANCE LEARNING OVER 12 MONTHS

TERMS & CONDITIONS

E nrolment to this Course is subject to the
Lloyds Maritime Academy
Distance Learning Terms and Conditions at
www.lloydsmaritimeacademy.com/LMADLTC.
Your attention is drawn in particular to clauses 3, 4
and 13 of the Terms and Conditions which have
been set out below:
3. TAXES The fees stated are exclusive of any applicable VAT,
sales, service or similar taxes (which will be charged, where
applicable, at the appropriate rate as at the date of invoice).
Where payment is subject to a withholding tax the student
will apply the reduced rate under the appropriate double
tax treaty, if applicable, and agree to provide LMA with a
certificate of tax deduction within three months of payment.
If a certificate of tax deduction is not provided within three
months, you will become immediately liable to pay the
outstanding amount.
 . PARTICIPANT CANCELLATION POLICY You may cancel
4
your place on the Course by giving notice in writing to the
Course Administrator up to (and including) 7 days from
the date LMA confirms your acceptance to the Course in
accordance with Condition 1 and you will not be liable for
the payment of any fees and any fees already paid to LMA for
the Course will be refunded. If LMA receives your notice of
cancellation 8 days or more from the date LMA has confirmed
your acceptance to the Course you will still receive a refund of
your fees already paid to LMA, subject to payment by you to

How to Apply / Administrative Queries

LMA of a 200 cancellation fee to cover administrative costs

(which shall be payable immediately upon your cancellation),
provided such notice of cancellation is received by LMA
before the first day of the Course. LMA regrets that no
refunds can be given for any cancellation notice it receives on
or after the first day of the Course and, in such circumstances,
the full fees remain payable by you to LMA.
 3. DATA PROTECTION AND CALL MONITORING Personal
1
data supplied is subject to the Data Protection Act 1998. The
personal information shown on the application form, and/
or provided by you, will be held on a database and may
be shared with companies in the Informa Group in the UK
and internationally. This information may be used for direct
marketing purposes. If you do not wish your details to be
available to companies in the Informa Group, please contact
the Database Manager, Informa UK Ltd, Maple House, 149
Tottenham Court Road, London, W1T 7AD, tel: +44 (0)20
7017 7077, fax: +44 (0)20 7017 7828, email: integrity@iirltd.
co.uk. Occasionally your details may be obtained from, or
made available to, carefully selected external companies for
marketing purposes. If you do not wish to receive details
about their products and services, please contact the
Database Manager. Registered in England No.1835199. VAT
registration number GB 365 4626 36. IIR Ltd. Registered office:
Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK.
Telephone calls to IIR Ltd may be recorded or monitored to
check the quality of the service provided.

www.lloydsmaritimeacademy.com/spa
LMAadmin@informa.com
Apply by 2nd March 2015
to ensure acceptance by start date

Course Content Queries

www.lloydsmaritimeacademy.com/spa
LMA@informa.com
Tel: +44 (0)20 3377 3558
/ +1 (646) 957 8929

DIPLOMA COURSE FEE

Diploma for Ship and Port Agents

Apply on or before 28th November 2014

Apply between 29th November 2014

and 9th January 2015

UK Individual or UK Company
or EU Individual or EU
non-VAT Registered Company

2650 + VAT @ 20% (530) = 3180

2800 + VAT @ 20% (560) = 3360

2950 + VAT @ 20% (590) = 3540

EU VAT Registered Company

or Individual or Company
outside the EU

2650 / US$4370 (No VAT to pay)

2800 / US$4620 (No VAT to pay)

2950 / US$4870 (No VAT to pay)

Apply after 9th January 2015

ABOUT THE COURSE

APPLICATION PROCESS:
Apply online at www.lloydsmaritimeacademy.com/spa
Your application will be reviewed by the course team
before being forwarded to the Course Director / academic
partner for approval. Participants will be notified by email if they
have been successful or not in their enrolment. This process can
take two to four weeks to complete. An invoice will also be sent if
you are accepted onto the course. Please ensure that you enrol in
sufficient time for your application to be processed and approved as
well as your invoice paid prior to the start date. Enrolments after the
application deadline will be accepted but payment is due with your
application and will be refunded if your enrolment is declined.
COURSE FEES:
ONLINE DIPLOMA FEE: The fee covers access to the
modules; assessment marking; forum access; tutor support
and the issuing of the Diploma/Certificate.
 ARLY BOOKING DISCOUNT: Participants applying early in the
E
enrolment process may be entitled to an early booking discount.
Please check the enrolment form for details and deadlines.
INSTALMENTS: The course fee can be paid in three equal
instalments over the first six months of the course. If required, please
indicate your requirement for this on your enrolment form.
PAYMENT: If you have not received an invoice within one month of
applying for the course, please call us on +44 (0)20 7017 5510.
ENTRY REQUIREMENTS:
Participants should be able to prove the following minimum
levels of prior educational attainment:
A-Level standard or equivalent (High School)
or
NVQ Level 3 or equivalent
or
No formal qualifications but participants who can demonstrate a
number of years of relevant industry experience are welcome to
apply.
ENGLISH LANGUAGE ABILITY:
T he course is conducted entirely in English. Applicants must have
an adequate command of English in order to meet the demands of
the course.
COURSE DURATION:
 TARTS: 23rd March 2015 with the release of the first module.
S
Modules are released onto the website once every four weeks.

ENDS: 11th March 2016 as the final date for access to the materials
and submission of your assessments.
 EACHING METHOD:
T
The course is delivered by distance learning, with access to
online forums. Electronic versions of the materials in PDF
format are available to download, save to your computer, and
print from the course website.
PLEASE NOTE: Every effort will be made by the organisers to
distribute the materials at the rate specified. However, occasionally,
certain unforeseen circumstances may delay the delivery of a
module.
EXTRA MATERIALS REQUIRED:
The modules are designed to be self-contained; however,
a supplementary reading list will be included in the course
handbook.
COURSE WEBSITE:
The course website has been developed in order to offer
participants convenient and flexible access to course
modules and support materials. The website also provides access to
a course discussion forum allowing you to enhance your learning
experience through interaction with your fellow participants.
WEBSITE ACCESS:
Your username and password will be supplied by the course
start date. It is essential that you provide a current personal
email address on your application form to enable us to send you
access details without delay.
ASSESSMENT STRUCTURE:
Assessments are a compulsory element of the course and
occur at regular intervals throughout. They include a variety
of formats designed to test understanding of all the modules. All
assessments must be passed in order to gain the Diploma.
STUDY TIME:
As a rough guide, you may spend between 10 and 30 hours
studying each module in a month with additional time
needed to complete the assessments. Studying time is conditional
upon the participants preferred study style, existing knowledge,
experience and whether English is their mother tongue. The nature
of a distance learning programme requires students to adopt a
disciplined and independent approach to their studies. In order to
study independently, you will require good time management skills
and self motivation.

TUTOR SUPPORT:
COURSE DIRECTOR:
To support you during your studies the course director is
available to help with any subject and assessment issues via the
online forum or by email.
ADMINISTRATION:
For matters relating to enrolment, module delivery, and technical
queries, contact Danielle Knight, Senior Course Manager at Lloyds
Maritime Academy on tel: +44 (0)20 7017 4552, fax: +44 (0)20 7017
7854 or email: LMAadmin@informa.com.
COURSE AWARDS:
T he following awards are presented by the North West Kent
College on completion of the course.
DIPLOMA: Satisfactorily passing all of the assessments will result in
the award of a Diploma. Participants are either awarded a pass, merit
or distinction depending on the level of their achievement.
CERTIFICATE: If you are unable to complete the course, you may be
able to gain a certificate acknowledging the assessments you have
passed.
Note: This information provided is a broad outline of what students
can expect from the course. Accepted applicants should refer to their
course handbook for a more comprehensive overview of the course.
This is a Lloyds Maritime Academy programme, jointly developed
by North West Kent College and Lloyds Maritime Academy, with
enrolment and delivery managed by Lloyds Maritime Academy,
and assessment, quality assurance and award by North West Kent
College.
All information is correct at the time of going to print and due to
any unforeseen circumstances may be subject to change without
prior notice.
Lloyds and the Lloyds Crest are the registered trademarks of the Society
incorporated by the Lloyds Act 1871 by the name of Lloyds

ENHANCED LEARNING CREDITS:

Lloyds Maritime Academy is an
approved learning provider on the
Enhanced Learning Credits scheme,
provider number 2035 (Lloyds Maritime
Academy).

www.lloydsmaritimeacademy.com/spa