For more information, contact:

Brandy Bell-Truskey
610.322.3461
brandy.bell-truskey@att.com

AT&T NETWORKS PREPARED AS BLIZZARD APPROACHES

PENNSYLVANIA AND NEW JERSEY
Company Encourages Customers to Prepare, Offers Communication Tips
PHILADELPHIA, PA., JANUARY 26, 2015 - With an arsenal of disaster response
equipment and personnel on standby as a blizzard nears, AT&T* is ready to respond
quickly.
AT&T has activated our storm preparedness process as we closely monitor the blizzard,
which is expected to impact our area over the next several days. Among our
preparations, weve topped off fuel at generators positioned at cell sites, installed and
tested high-capacity back-up batteries at cell sites, installed Quick Connect Generator
Plugs at many of our cell sites and staged additional emergency response equipment in
strategic locations. Our national reliability center is monitoring outages for quick action.
In addition, AT&T has continued to enhance network redundancy in storm-prone areas
by installing more back-up and permanent generators at critical cell sites and switching
facilities; locating critical equipment in less vulnerable areas and upgrading electronics
critical to network operations.
We know our customers rely on AT&T, particularly during major snowstorms like
this," said J. Michael Schweder, President, AT&T Mid-Atlantic. "That's why we conduct
extensive readiness drills and simulations throughout the year and do all that we can to
have our networks prepared when severe weather strikes. We have been working for the
past few days to position equipment and crews to respond to the storm and are closely
linked with Pennsylvania and New Jersey public officials in their storm response efforts.
With a storm of this magnitude, we may have some outages. But if service goes down,
we'll do all we can to get it back up as fast as possible."
Just as we prepare our networks and personnel, AT&T encourages residents and small
businesses to consider the following recommendations in the wake of the storm.

Consumer Tips:
Keep your wireless phone batteries charged at all times. Have an alternative
plan to recharge your battery in case of a power outage, such as using your car
charger to charge your device or having extra mobile phone batteries on hand.
Keep your wireless phone dry. Water is a big threat to your device during
storms, so keep your equipment safe from the elements by storing it in a baggie
or some other type of protective covering.
Have a family communication plan in place. Designate someone out of the
area as a central contact, and make certain that all family members know who to
contact if they get separated. Most importantly, practice your emergency plan in
advance.
Program all of your emergency contact numbers and e-mail addresses into
your mobile phone. Numbers should include the police department, fire station
and hospital, as well as your family members.
Track the storm and access weather information on your wireless device.
Many homes lose power during severe weather. You can use your wireless
device to can keep updated with local radar and severe weather alerts.
Camera phones provide assistance. Use your phones camera to take, store
and send photos even video clips of damaged property to your insurance
company from your device.
Take advantage of location-based mapping technology. Services such as
AT&T Navigator and AT&T FamilyMap can help you avoid traffic congestion from
downed trees or power lines, as well as track a family members wireless device
in case you get separated.
Maximizing Service During and After a Snowstorm:
Try text messaging. During an emergency situation, text messages may go
through more quickly than voice calls because they require fewer network
resources. All of AT&Ts wireless devices are text messaging capable. Depending
on your text or data plan, additional charges may apply.
Be prepared for high call volume. During an emergency, many people are
trying to use their phones at the same time. The increased calling volume may
create network congestion, leading to fast busy signals on your wireless phone
or a slow dial tone on your landline phone. If this happens, hang up, wait several
seconds and then try the call again. This allows your original call data to clear the
network before you try again.
Keep non-emergency calls to a minimum, and limit your calls to the most
important ones. If there is severe weather, chances are many people will be
attempting to place calls to loved ones, friends and business associates.
Small Business Tips:
Set up a call-forwarding service to a predetermined backup location. Set up
a single or multiple hotline number(s) for employees, employees families,
customers and partners, as appropriate, to call so that all parties know about the
business situation and emergency plan. For this to be most effective, maintain an

updated contact list, including mobile and home phone numbers and e-mail
addresses, for all employees.
Protect hardware/software/data records/employee records, etc. Routinely
back up these files to an off-site location. Use a generator for supplying backup
power to vital computer hardware and other mission-critical equipment.
Prearrange the replacement of damaged hardware with vendors to ensure quick
business recovery.
Outline detailed plans for evacuation and shelter-in-place plans. Practice
these plans (employee training, etc.). Establish a backup location for your
business and meeting place for all employees.
Assemble a crisis-management team and coordinate efforts with
neighboring businesses and building management. Be aware that disasters
affecting your suppliers also affect your business. Outline a plan for supply chain
continuity for business essentials.

Additional information and tips for disaster preparedness can be found at

www.att.com/vitalconnections.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc.
under the AT&T brand and not by AT&T Inc.
About AT&T

AT&T Inc. (NYSE:T) helps millions of people and businesses around the globe stay connected
through leading wireless, high-speed Internet, voice and cloud-based services. Were helping
people mobilize their worlds with state-of-the-art communications, entertainment services and
amazing innovations like connected cars and devices for homes, offices and points in between.
Our U.S. wireless network offers customers the nations strongest LTE signal and the nations
most reliable 4G LTE network. We offer the best global wireless coverage. Were improving how
our customers stay entertained and informed with AT&T U-verse TV and High Speed Internet
services. And businesses worldwide are serving their customers better with AT&Ts mobility and
highly secure cloud solutions.
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Reliability and signal strength claims based on nationwide carriers LTE. Signal strength claim
based ONLY on avg. LTE signal strength. LTE not available everywhere. Global coverage claim
based on offering voice and data roaming in more countries than any other U.S. based carrier,
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