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Policy Details:
Allowan
ce
Categor
y
Shift
Allowan
ce
Eligibility
Allowance Amount
Category A:
Employees who
work in 24*7
operations
Avails
Type of
Transport
Shift
One Way
Avails
Two Does
not
Way
avail
Transport
Transport
EMEA
AMER
APAC
Category B:
Employees who
work in General
shift by default
and are required
to work in a
different shift
timing on certain
days based on
business
requirements.
Shift hours are
defined as no. of
hours worked
either before
0700 hrs or after
2200 hrs.
Shift Allowance
On Call
Working
Allowan
ce
Category B:
Employees who
work in General
shift by default
and due to
business /
customer
requirements,
are required to
be available on
call after normal
working hours.
Shift Categories
On-Call Allowance
Paid to
employees
working on a
holiday or
weekly off day as
defined by his/
her shift roster.
National
Holiday
working
Employees
working on India
national holidays
(26th
January,
15th August, 2nd
October only)
Meal
Allowan
ce
For Employees
working on
Weekly Off or
Festival Holidays
and not
governed under
any of the above
policies. (these
could be people
working on
Clients Internal
Projects)
For employees
working beyond
8.30 pm on
weekdays and
not governed
under any of the
shift working
policy.
Disclaimer The company reserves the right to alter, append or withdraw this policy, either in part
or in full, at any time based on managements discretion.