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60%
Unorganized Sector
40%
The market for luggage in India can be subdivided into three segments, comprising
of the premium, regular and economy segment. The current growth rate of each of
these segments shows that the premium segment is the fastest growing one - five
times as fast as the economy segment, and two and a half times as fast as the regular
segment.
Growth Rates (Organized Sector)
Premium
25%
Regular
10%
Economy
5%
The organized sector is dominated at present by the Piramal fleet of companies - VIP
Industries and Aristocrat. Between them, they account for 85% of the organized
sector market. Their chief competitor is the Rs.41 crore Safari Industries, whose
share in the branded market is nearly 14%. The rest of the market is comprised of
other brands like Encore, Unilite, Genius, Club and Novex. But the entry of
Samsonite India, the 60:40 joint venture between Samsonite and the Bombay-based
Rs.28 crore Tainwala Chemicals, would change the whole scenario.
Organized Sector
Company
Market
share
VIP
70%
Aristocrat
15%
Safari
14%
Others
1%
Going back in time, the history of Rs. 10 billion Indian moulded luggage industry can
be observed in two phases viz., the pre-1997 phase and the post-1997.
Pre-1997
During this period, the companies were more interested in volume sales rather than
satisfaction. The Indian market was dominated by both the small and big players. It
had still to witness the onslaught of the multinationals. American Tourister, currently
the worlds second largest luggage manufacturer was there on the scenes but, had to
retreat in 1985 due to poor sales.
Quality of the Indian luggage at that time was suited mostly for the low end mass
market and not for the premium end quality conscious customer. Innovations were
very few. People had got used to the old type of luggage which had a top, a bottom
and a lock to keep it intact. The manufacturing process concentrated more on volumes
than on quality. And surprisingly, nobody was complaining. The reason: lack of
quality awareness among the customers.
Then came the discounts war in the 90s. Customers were availing 50-60% discount
on the maximum retail prices. Even as the sales soared companies started to bleed. At
this juncture, the aggressive Piramal group took over Universal luggage and its brand
Aristocrat. This gave a body blow to all competition. The battlefield now comprised
VIP Industries, Universal as part of the Piramal group) and Safari to name a few until
the entry of world number one the $737 million Samsonite International, in late 1996.
Till then competition was restricted to sales. Service and customer satisfaction didnt
assume importance. In short, it was more of selling than marketing.
Pre-1997
During this period, the companies were more interested in volume sales rather than
satisfaction. The Indian market was dominated by both the small and big players. It
had still to witness the onslaught of the multinationals. American Tourister, currently
the worlds second largest luggage manufacturer was there on the scenes but, had to
retreat in 1985 due to poor sales.
Quality of the Indian luggage at that time was suited mostly for the low end mass
market and not for the premium end quality conscious customer. Innovations were
very few. People had got used to the old type of luggage which had a top, a bottom
and a lock to keep it intact. The manufacturing process concentrated more on volumes
than on quality. And surprisingly, nobody was complaining. The reason: lack of
quality awareness among the customers.
Then came the discounts war in the 90s. Customers were availing 50-60% discount
on the maximum retail prices. Even as the sales soared companies started to bleed. At
this juncture, the aggressive Piramal group took over Universal luggage and its brand
Aristocrat. This gave a body blow to all competition. The battlefield now comprised
VIP Industries, Universal as part of the Piramal group) and Safari to name a few until
the entry of world number one the $737 million Samsonite International, in late 1996.
Till then competition was restricted to sales. Service and customer satisfaction didnt
assume importance. In short, it was more of selling than marketing.
MAJOR PLAYERS IN THE ORGANIZED SECTOR
V.I.P.
Samsonite
Aristocrat
Safari
Giordano
Delsey
American Tourister
Rimowa
Kipling
Jansport
Blue & Blues
Jang
Fiorelli
Others