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Controlling
The
brg * term
Z.
A news report indicated that Ure fire whicfr destroyed the Hp800 million Superferry 7
1orury ship on March 26, lggT was caused by illegal @nnections made on its eledical
ryrdr. If this ls true, the losses ould be a$rlhlted lo inadequate rnanagsnent contrcl.
flte fagedy B13t happeried * the Ozone Disco in March 18, 1996 &arty nnnifeded
3.
of control over the day-to-day operations sf the firm. Even the faiiure to deted earlier
1.
4.
managernent's lack
the violations in the Builtting Code spells lack of effectivc govcrnmcnt cnntrol'
The managefflent of a tehptrone csnpany could *ot stCIp tte unauttprized tEe in lin6
asslqrpd to nuny of its su'nsoiUers Coetrrmers becsne angry wtren ttrey are bilkd for
calls theY never made'
The examples presented constitute a very small Prcentage of unwanted occurences that
property,
happen etery day in Bre hsiness **td. Apart from tlre distradiffi of llves and
and the
in
employrn6t
dtscoflilnuttles
no.nuf Ut siness operatto{ls are hampered causlng
pmvisions of products and servke. These could not have happened only adequate controb
were lns0tuted.
WHAT IS
COI{TROTLING?
-I
Controllirg refers to the "process of asertainirp whether organizational objectircs harae been
aAieved;-lf noq vrhy noi; and deEnnlnlng what actlvltis shouH then be bken to adlleve
objectives bettEr in the future.'Controlling compleEs the cyde of management furctions.
OdieCives and goab that are set at the planirg stagE are tified as to adtievement or
dptettcr, at any gtven polrt in the rgar{nrg an<t knplenrentir}g stages. Wt}en expctatlons
are not met at scfitlruled dates, corrective measures are usually undertaken.
IMPORTAi{CE OF COI{TROLU'{G
Wt|efl codrolling ie properly implernented, it will help the organiza$on achieved its goal
most efficient ard effective manner pcsible.
Deviatio1, mlstakes,
ope.am[,
aM shortcomirp
trc
ln dally
prodtrcing
such negative
goods anO servi(rs. Proper cofltrol measures minimize the ill etrects of
|aurrences. An efective inventory control system, for instance, rninimize
if not totally