Gary H.

Yeh
Plano, TX 75023 (M) 469-3284925

gyeh2809@hotmail.com

www.linkedin.com/in/garyyehtelecomsenior

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OBJECTIVE: Pursuing upper management career development in Technical Project Management, Product Management or
Regional Sales, Pre-sales, Delivery, Post-Sales Operations in Telecommunications and IT domains.
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SUMMARY

18 years of experience with tier 1 companies Nortel, JDSU in telecom R&D product verification, IOT, project management,
product management and regional sales.
Excellent project leading and management in sizing, resourcing, coordinating, planning, and executing with great leadership
in people management, product development, customer account management and Pre-/Post- sales projects
Incorporating global / multi-site / cross-functional project & account management, system engineering, network / system
integration, product & feature verification, quality control/assurance, process engineering, network solution deployment &
delivery and customer support.

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SKILLSETS & SPECIALTIES

Technical project management

Strategic planning, execution, implementation and support.
Global / multi-site / cross-functional project & account management - NA, APAC, EMEA
Product Development Life Cycle Management (SDLC, PDLC)
Product Verification / Test Methodology : Sanity, Feature, System Integration, E2E, Regression, and IOT tests
Sales and Post-Sales Project Management
Consultative Selling Strategy including Miller Heiman Techniques
Business Development, P&L, Revenue, AOP, CAPEx, OPEx Planning
Risk Management ,Scope Management, Resource Management, Time Management, Change Management, Quality
Management, Communication Management, Mitigation Process, RCA
Initiative and Personal Drive, Critical Thinking, Problem Analysis & Solving, Technical Proficiency and Expertise, Listening
and Responding Skills, Networking and Relationship Building, Flexibility and Adaptability.
Technologies - LTE, IMS, VoIP, IPTV, CEM, Converged Service Assurance, Ethernet Backhaul, UMTS, GSM, WiMAX
CPE Ecosystem, Interface Protocols, ONMS, 3GPP, OSS, BSS, MIMO, OFDM, Packet / Circuit Switching
People Manager - leadership and team development

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EXPERIENCE
Agency Owner / Agent,

2013 2015

Gary Yeh Agency , Dallas, Texas

Special achievements : Accelerated Careering Award, Blue Vase Award, Topper Club Member
Develop and implement Customer strategy, customer relation; business to business face to face marketing & sales
Customer Support and consultations
Business owner Ops: P&L, AOP planning, staffing, hiring, logistics, training

CSO / Regional Director, APAC Solutions & Systems Sales,

JDSU, Taiwan

2009 2013

Special achievement: FY12 Presidents Circle Award Winner (over achieving 230%)
Contributed FY12 US$12.7M revenue - helped customers: Japan- Softbank Mobile, HongKong- CSL, Taiwan -CHT, TWM, FET,APT,
Korea- LGU, Total increased 2.5M mobile subs.
As a Customer Solution Operation Regional Director, lead the APAC Solutions & Systems Sales operation throughout the region for
system portfolio: Converged Service Assurance System, DWDM, CWDM, ONMS-Optical Network Management System.
Converged Service Assurance includes: - Mobile/Carrier Ethernet & IMS, CEM(Customer Experience Management), HomePM
providing solutions for Triple Play - Data, VoIP, IPTV service assureance
Help wireless, wireline, enterprise customers define requirements and provide solutions for Service Assurance w.r.t. OSS, BSS
including : Network / Performance monitoring and management, KPI, SLA testing, QoS, QoE, OAM, Fault Management.
Post Sales Customer support - Delivery and Customer Project Management, UAT support.
Generate a balanced business across APAC region, growth in all countries, best representation in all potential customer segments.
Roll out and drive marketing and sales strategy across region including training APAC country sales teams
Develop, manage and train channel partners with segmented channel /distributor strategy
Set the APAC Solutions & System Sales Operation Structure to ensure consistent and repeatable process is implemented.
SE/Pre-Sales Supporting: Technical aspects, Proposal RFx, Bid process, Deal closure
Annual Op Plan (AOP) forecast per country, per quarter for the region, and Funnel management
WinTeam Lead - drive deal closure (members: CSO, Acct Manager, SysEng, Marketing, PLM, R&D, Support, NPI, Legal, Finance
As a CSO Lead, owner for Bid review Process with product division and executive team

Gary Yeh

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Director, WiMAX 4G Ecosystem IOT & CPE Program , NORTEL, Taiwan

(JCI 5)

2007 2009

WiMAX CPE COE (Center of Excellence) Director - The 1st COE in WiMAX CPE market
WiMAX CPE PLM: develop CPE strategy, vendor selection / partnership and form factors product sourcing selection,
WiMAX CPE ODM/OEM vendors and partners project management & Support - chipset and form factors
3 CPE releases, 6 vendors, 12 form factors, 17 IOT partners (DLink, Foxcon, Zyxel, Alavarion, Runcom,AWB, Acer, etc)
Engage with WiMAX infrastructure R&D organizations to ensure synchronization of the CPE program with BTS program.
Perform WiMAX IPT(Integrated Project Team) facing role as required to present CPE project and IOT status.
Provide support to IPT team for interacting from local with geographical efficiency.
CPE device vendors and production selection
ODM/OEM vendors and partners project management & Support , ensure on-time delivery
Head of WiMAX CPE device & application IOT program. - chipset, form factors, applications
Manage CPE ODM and IOT partner programs to ensure the successful IOT for the selected CPE devices in each release
Coordinate internally with Nortel WiMAX R&D system integration, CPE IOT, Call Server and externally with CPE vendors .
MOU with government in promoting WiMAX development and market strategy.

Manager, UMTS/GSM MSC Product Verification, NORTEL, Richardson, Texas

(JCI 4)

2000 - 2007

MSC PV Multi-Site Release Prime (5 Releases: GSM10~ GSM20) - Scope, Plan, size, coordinate and execute product verification for
a larger team of 5 managers, 90+ engineers and 17 MSC labs across multi-sites: Dallas, India and China.
Interact with Design, PLM, VO, Knowledge Service, Wireless Network Engineering and System Engineering, NPI.
Provide all Product test Estimate per feature (avg. 90 ~ 120 features) based on requirements, design forecast.
MSC PV project plan & test strategy to meet corporate milestone criteria including
- Coordinated in identifying testable configuration, functional grouping, Tester resource sizing, allocation and recycling
- Size and forecast all 17 labs (MSC) (8 in Rich, 9 in remote sites-China, India) usage based on requirements, HW and configuration
- Identify risks, test exposures, limitation, and exclusions based on requirements, contents, resource, delivery timeframe
As member and representative to Integrated Project Team (IPT), Progress tracking and report to IPT
Plan, schedule and track Issues, progress of lab HW Installation / commissioning, migration, cutover & deployment.
Plan and perform Risk Evaluation, Mitigation Process and RCA
Interaction testing among FGs and with End 2End,, System Upgrade, Large Office and Core Network Integration teams.
Field issue support to VO deployment, Service team, and design team
Functional Group PV Manager Prime (10 Releases GSM10 ~ GSM19) - Plan, size, and execution of assigned activities
Planning: develop Project Plans and milestone presentation adhering to corporate procedures.
Sizing: ensure sufficient and effective test coverage according to appropriate resource adhering to milestones.
Resource Management: resource transitioning, training, enabling accountability & responsibility
Executing, Tracking & Reporting: - Track & Report on the status of assigned activities
Planning and coordinate testing for Supporting VO field issue and design organization in validating patches, increments.
Other Responsibly : Process Improvement

People Management & Development

Training

Recruiting & Hiring

Senior Engineer, UMTS/GSM MSC Product Verification, Richardson, Texas (JCI 2~ JCI 3)

1995 2000

Senior Engineer & Project Leader, Functional Group Leader, Technical Leader, SME: (Release GSM06~GSM09)
Plan functional group testcase distribution and testcase execution schedule.
Act as team leader of the functional group : support, training, monitor.
SME in Test : Sanity Test, Feature Test, System Integration Test, Regression Test, End To End Test, and IOT
Providing technical support and leadership to GSM/UMTS core development community
Develop and execute Test Plans & Test cases, interact with design, tools and test.
Real-time embedded software black box testing of UMTS/GSM MSC on XACore and ATCA call servers, from product integration
to product test to system software on UNIX platform
Protocols in the UMTS/GSM network with an emphasis on R4 BICN / BICC VoIP solution, including SS7, BSSMAP, DTAP, SCCP,
TCAP, MAP, INAP(CS1R), CAMEL, PRI, ISUP, TUP, PRI, UDP, VoIP, VoATM, H.248, RANAP, SIGTRAN, eNodeB, eUTRAN.
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EDUCATION
MS-Electrical Engineering-Telecommunications, Univ of Texas at Dallas, Richardson, Texas
BS -Electrical Engineering-Telecommunications, Univ of Texas at Dallas, Richardson, Texas
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Employment authorization & eligibility reference:

U.S. Citizen

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Gary Yeh

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