Académique Documents
Professionnel Documents
Culture Documents
*Doctoral Research Scholar, Department of Management, Pondicherry University, Karaikal Campus, Karaikal
**Assistant Professor, Department of Management, Pondicherry University, Karaikal Campus, Karaikal
44
Figure 1
Consumer Buying Decision Process Own elaboration based on Pride and Ferrell, (2007) and Hansen, (2005)
below table 1:
46
Researcher
Major factors
Enis (1974)
Cohen (1991)
Keegan (1995)
Setlow (1996)
Stanton (1997)
Brand Equity
Dimensions of Brand Equity
Brand equity has been broadly discussed
in the marketing literature since the late 1980s
Aaker,1991; Yasin et al., 2007, defined the
term brand equity as a set of assets and
liabilities associated with a brand, including
its name and symbol, which could execute
beneficial or detrimental effects on the
values arising from the products or services.
(Srinivasan, Park, and Change, 2005). In his
work defined brand equity as the added
value with which a given brand endows a
product (Farquhar 1990, p.7). Aaker (1991),
identifying the major components of brand
equity as awareness, associations,
perceived quality, and loyalty, defines it as
a set of brand assets and liabilities linked
to a brand, its name and symbol that add to
or subtract from the value provided by a
product or service to a firm and/or to that
firms customers (p.15). Considering brand
equity from a psychology perspective, Keller
(1993) defines brand equity as the
differential effect of brand knowledge on
September - December 2013 Vol. 9 Issue 2
Brand Association
Brand association is any perceptual
association linked to the brand. Brand
associations may include, e.g., product
attributes, customer benefits, uses, lifestyles, product classes, competitors and
countries of origins. The association not
only occurs but also has a high level of
strength. The brand position is based upon
associations and how they differ from the
competition. An association can affect the
processing and recall of information, provide
a point of differentiation, provide areas on
to buy, create positive attitudes and feelings
and serve as the basis of extensions. The
associations that a well-established brand
name provides can influence purchase
behaviour and affect user satisfaction. Even
when the associations are not important to
brand choices, they can reassure, reducing
48
Brand Equity
The main method of analysis for this study
was multiple regression analysis and
correlation matrix for testing above
framework (Figure 2). For this Purpose four
hypotheses are formulated after reviewing
the significant literature. The Hypothesis of
present study is presented below:
H1: Consumer Buying Behaviour is affected
by Brand Awareness significantly and
positively.
Table2
Demographic Characteristics of Respondents
S. No.
Variable
Gender
Male
Female
Total
Age
Less than 20
21-30
31-40
41-50
More than 50
Total
Educational Level
Up to High school
Diploma
Bachelor
Master or higher
Total
Marital status
Married
Unmarried
Total
Frequency
Per cent
90
60
60%
40%
150
100%
25
30
45
40
10
17%
20%
30%
26%
7%
150
100%
45
50
35
20
30%
33.33%
23.33%
13.33%
150
100%
89
61
59%
41%
150
100%
Table 3
Descriptive Statists
Variables
Mean
Std. Deviation
CBB
4.1397
0.99
BA
3.6793
1.29
BAS
4.1703
1.12
PQ
3.8736
0.97
BL
3.9598
1.08
49
Table 4
Regression Coefficients for Dependent Variable: CBB
S. No.
Model
Unstandardized Coefficients
Beta
Std. Error
Standardized
Coefficients
.t-value
Sig
-0.602
0.555
Beta
(Constant)
-0.101
0.178
BA
0.220
0.068
0.180
2.673
0.004
BAS
0.312
0.062
0.188
4.416
0.000
PQ
0.191
0.068
0.198
5.399
0.004
BL
0.355
0.077
0.302
5.506
0.000
Table 5
Pearson Correlation Coefficient Analysis between the variables.
S. No. Test variables
Correlation
Coefficient
Sig.
(2-tailed)
Relationship is
Significant/Not
0.438
0.001
Significant
0.225
0.015
significant
0.882
0.001
Significant
0.882
0.001
significant
Conclusion
Strong brand equity allows the companies
to retain customers better, service their needs
more effectively, and successfully
implementing and managing an on-going
relationship marketing effort by offering
value to the customer, and listening to their
needs. The main purpose of conducting this
research was to investigate the relationship
between brand equitys components and
consumer buying behaviour in India in term
of organic Foods market. Based on previous
research by well-known researchers, there
are four elements in brand equity, and they
are brand association, brand awareness,
brand loyalty, and perceived quality. After
References
Aaker, D. (1991a) Building Strong Brands, The Free Press, New York, NY.
Aaker, D. (1991b) Managing Brand Equity: Capitalizing on the Value of Brand Name, The Free Press, New York, NY.
Aaker, D. (1994) Building a brand: the Saturn story. California Management Review, Vol. no. 36, pp. 114-33.
Aaker, D.(1996) Measuring brand equity across products and markets, California Management Review, vol. 38, pp. 102-20.
Aaker, D. (2003) The power of the branded differentiator, MIT Sloan Management Review, vol. 45, no 1, pp. 83-7.
Acebron, L. B., Mangin, J.-P. L., and Dopico, D. C. (2000). A proposalof the buying model for fresh food products: The case of fresh mussels, Journal of International Food and Agribusiness
Marketing, vol. 11, no. 3, pp. 7596.
Atilgan, E., S. Aksoy, and S. Akinci, (2005) Determinants of the brand equity: A verification approach in the beverage industry in Turkey, Marketing Intelligence & Planning, vol. 23, no.3,
pp. 237-248
Backhaus, K. Hillig, T. and Wilken, R. (2007) Predicting purchase decision with different conjoint analysis methods, International Journal of Market Research, vol. 49, no. 3, pp. 341-364.
Backhaus, K. Hillig, T. and Wilken, R. (2007) Predicting purchase decision with different conjoint analysis methods, International Journal of Market Research. Vol.49, no.3,. pp. 341-364.
Backhaus, K. Hillig, T. and Wilken, R. (2007) Predicting purchase decision with different conjoint analysis methods, International Journal of Market Research. Vol. 49, no,3, pp. 341-364.
Blackwell, R., Miniard, P. and Engel, J. (2006) Consumer behaviour, Mason: Thompson
Brunzel, D.L. (2007) Universities sell their brands, Journal of Product & Brand Management, vol. 16, no.2, pp.152-3.
Cheng, Y.C. and Tam, W.M. (1997) Multimodal of quality in education, Quality Assurance in Education, vol.59, no1.
Cobb-Walgren, C.J., Ruble, C.A. and Donthu, N. (1995) Brand equity, brand preference, and purchase intent, Journal of Advertising, vol. 24, no3, pp. 25 -40.
De Chernatony, L. and Riley, F.D. (1999) Experts views about defining services brands and principles of service branding, Journal of Business Research, vol. 46, pp. 181-92.
Hansen, T. (2005). Perspectives on Consumer Decision Making: an Integrated Approach, Journal of Consumer Behaviour, vol. 4, no.6, pp. 420437.
Kacen. J. J. and Lee. J. A., (2002) The influence of culture on consumer impulsive buying behaviour, Journal of consumer psychology, vol.12, no.2, pp. 163-174.
Kapferer, J.N. (1997) Strategic Brand Management, Kogan Page, London.
Keller, K. (1993) Conceptualizing, measuring, and managing customer-based brand equity, Journal of Marketing, vol. 57, pp. 1-22.
Keller, K. (2001) Building customer-based brand equity, Marketing Management, vol. 10, no.2, pp.14-19.
Keller, K. (2003) Brand synthesis: the multidimensionality of brand knowledge, Journal of Consumer Research, vol.29, no.4, pp.595-600.
Neal, C., Quester, P. and Pettigrew, S. (2006) Consumer Behaviour: Implications for Marketing Strategy, (5thedition) Berkshire: McGraw-Hill
Oliver, Richard L. (1977), Effect of Expectation and Disconfirmation on Post exposure Product Evaluations: An Alternative Interpretation, Journal of Applied Psychology, vol. 62, no. August,
pp. 480-486.
Pride, W. M., and Ferrell, O. C. (2007) Foundations of Marketing, (2nd ed.). Boston, MA: Houghton Miffin Company.
Rao, K. (2007) Services Marketing, New Delhi: Pearson Education.
Rose, S. and Samouel, P., (2009), Internal psychological versus external market-driven determinants of the amount of consumer information search amongst online shopper, Journal of Marketing
Management, Vol. 25, No. 1/2, pp. 171-190.
Schiffman, L., Hansen H. and Kanuk L. (2007) Consumer Behaviour, A European Outlook, London: Pearson Education.
Smith, R. and Ennew, C. (2000) Service quality and its impact on word of mouth communication in higher education, Academy of Marketing Annual Conference, University of Derby, Derby,
pp.5-7.
Tyagi, C. and Kumar, A. (2004) Consumer Behaviour, Atlantic Publishers, US Wiedmann,
Vazquez, R., Ro, A.B. and Iglesias, V. (2002) Consumer-based brand equity: development and validation of a measurement instrument, Journal of Marketing Management, vol. 18, pp. 2748.
van Osselaer, Stijn M. J. and Chris Janiszewski (2001), Two Ways of Learning Brand Associations, Journal of Consumer Research, vol.28, no. September, pp. 202-223.
Variawa Ebrahim (2010), Buying behaviour and decision-making criteria of Base of the Pyramid consumers: the influence of packaging on Fast Moving Consumer Goods customers brand
experience, Gordon institute of business school, university of Pretoria.
Vorhies, D.W. (1997) Building strong brands, Journal of the Academy of Marketing Science, vol. 25, no.3, pp. 260-1.
Wee, T. and Ming, M. (2003) Leveraging on symbolic values and meanings in branding, Journal of Brand Management, vol.10, no.3, pp. 208-18.
Yoo, B. and Donthu, N. (2001) Developing and validating multi-dimensional consumer based brand equity scale, Journal of Business Research, vol. 52, no. 1, pp. 1Zeithaml, V.A. (1988), Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence, Journal of Marketing, vol. 52, no3, pp. 2 - 22.
51