QUESTION:

Describe Maslows Hierarchy of needs and the characteristics of a highly & de-motivated
person.
Reference: CAP 715 Chapter 3
ANSWER:
Maslows Hierarchy of Needs:
i.

Maslow considered that humans are driven by two different sets of motivational
-

those that ensure survival by satisfying basic physical and psychological needs and,

those that help us to realise our full potential in life known as self-actualisation needs
(fulfilling ambitions, etc.).

Maslows Motivation Pyramid

ii.

iii.

forces:

Physiological needs:
-

food,

drink,

oxygen,

temperature regulation,

elimination,

rest,

activity and,

sex.

Any 3 examples of Physiological needs give them 2 point

Any 2 examples of Physiological needs give them 1 point

Only 1 example of Physiological needs give them no points.

Safety needs:
-

Protection from essentially dangerous objects or situations, i.e:

-

the elements,

physical illness.

The threat is both physical and psychological, i.e:

-

fear of the unknown.

iv.

v.

vi.

Love and belongingness:

-

receiving and giving love,

affection,

trust,

acceptance,

affiliating,

being part of a group family

friends,

work.

Any 3 examples of Love and Belongingness give them 2 point

Any 2 examples of Love and Belongingness give them 1 point

Only 1 example of Love and Belongingness give them no points.

Esteem needs:
-

esteem and respect of others,

self-esteem,

self-respect,

a sense of competence.

Any 2 examples of Esteem needs give them 2 point

Only 1 examples of Esteem needs give them 1 point

Cognitive needs:
-

knowledge,

understanding,

curiosity,

exploration

need for meaning,

predictability

Any 3 examples of Cognitive needs give them 2 point

Any 2 examples of Cognitive needs give them 1 point

Only 1 example of Cognitive needs give them no points.

vii.

viii.

Aesthetic needs:
-

beauty in art and nature,

symmetry,

balance,

order,

form.

Any 2 examples of Esteem needs give them 2 point

Only 1 examples of Esteem needs give them 1 point

Self-actualization:
-

Realizing your full potential becoming everything one is capable of becoming.

Highly motivated people

ix.

Highly motivated people tend to show the following characteristics:

-

high performance and results being consistently achieved,

the energy, enthusiasm and determination to succeed,

unstinting co-operation in overcoming problems,

willingness to accept responsibility, and

willingness to accommodate change.

Any 3 examples give them 2 points

Any 2 examples give them 1 point

Only 1 example give them no points.

De-motivated people
x.

De-motivated people tend to show the following characteristics:

-

apathy and indifference to the job, including reduced regard for safety whilst working,

a poor record of time keeping and high absenteeism,

an exaggeration of the effects/difficulties encountered in problems, disputes and

grievances,

a lack of co-operation in dealing with problems or difficulties, and

unjustified resistance to change.

Any 3 examples give them 2 points

Any 2 examples give them 1 point

Only 1 example give them no points.