Ten Documents

For some time, the LFRS has cited ten minutes as its target response time for life threatening emergencies.
“Accepting the inevitability of a reduced service if Moira Fire station is closed” LFRS remains “unable to
estimate resultant attendance times” (Source: paragraph 56, North West Leicestershire Fire Service
Consultation Wokring Party, September 2009).

The excerpts taken from the following documents provide evidence that LFRS is not only unable to estimate
response times should Moira Fire Station close, but, more alarmingly, that it is unable to report response
times consistently across its entire service area. Accordingly, and in direct contradiction to the Fire and
Rescue Service National Framework 2008-11, LFRS fails to demonstrate “how prevention, protection and
response activities will be best used to mitigate the impact of risk on communities in a cost effective way”.

1 Our Plan 2009 – 2012

Our Standards of Service (excerpt from Page 12)
We will:
Aim to attend all life threatening emergency incidents within a maximum of 10 minutes. We currently achieve
this on 96.3% of occasions.

2 Performance Indicator Targets 2009 – 2012

Appendix A to Our Plan 2009 – 2012 (excerpt from Page 3)
TARGETS % change
Key Corporate Indicator ID Secondary Indicators Baseline from
2009/10 2010/11 2011/12 baseline
Incidents attended in 4.1 The percentage of life threatening
accordance with agreed emergency incidents attended 89.8% 90.0% 90.0% 90.0% 0.2%
0.2%
requirements within a maximum of 10 minutes

3 Action Plan 2009 – 2012

Appendix B to Our Plan 2009 – 2012 (excerpt from Page 2)
4.1 Best value and high performing service, actively seeking efficiencies in conjunction with LAA partners
What are we going to do? By When? Who is Are additional
additional How will it be monitored?
responsible? resources required?
2. Improve performance reporting and April 2012 Director, No SMT; Performance Review
management arrangements Organisational and Data Scrutiny Group
Development (PRDSC); Staff Appraisals

4 Our Plan and Integrated Risk Management Plan 2009 – 2012

Consultation Outcomes (excerpt from Page 11)
5. Conclusions
Examine failure to achieve 10 min standard
Current inability to meet 10 min standard – examine volume / impact.

5 Community Safety Strategy 2009 – 2012

Analysis (excerpt from Page 7)
Collecting and presenting data in table and graphical form, whilst very useful, does not provide as full a
picture as is necessary for the effective assessment of risk and the efficient targeting of resources. All data
sets will therefore be analysed in order to draw out a qualitative impression of the trends emerging in the
incidents occurring, the potential location of future incidents and, to enable correlation between
incident type and the demographic group most likely to be affected.
6 Integrated Risk Management Plan 2009 – 2012
Delivery Mechanisms and Response Standards (excerpt from Page 9)
Our standard for the time taken for the first fire engine to arrive at the scene of an incident was set in our first
IRMP at a time of 10 minutes for all calls to fire and road traffic collisions. Given the geography of the fire
authority area, this was an aspirational target which is easily achieved in urban areas but less easily
achieved in rural locations ... From this data we can see that we achieve a 10 minute attendance time to
84.9% of all incidents.

7 Integrated Risk Management Plan (IRMP) Proposals Aug. 2009

Our Service to You (excerpt from Page 5)
Our response time standard is to ensure that the first fire appliance attends emergencies (including road
traffic collisions as well as fires) within 10 minutes on at least 90% of occasions.

8 IRMP Communication Plan 2009

How we are Going to Communicate with You (excerpt from Page 1)
Integrated Risk Management Plan
Plan 2009-
2009-12
This document will give you access to Leicestershire Fire and Rescue Service’s Communications Plan for
the three month period of consultation. If you have any comments or would like further information, please
email us at consultation@lfrs.org

9 IRMP Response to Public Consultation 9th December 2009

Appendix 1 Chief Fire & Rescue Officer's Response (excerpt from Section 9, page 1)
9.4 As the proposals represent significant change, they have not been recommended lightly. The IRMP
process presents the opportunity to set out locally determined preventative strategies and emergency
response arrangements based on our own assessment of risk to our community. Furthermore, the proposals
have been set out within an operating environment shaped by three principal conditions:

• Where Fire & Rescue Authorities must challenge themselves and their CFOs to improve efficiency as
well as performance

• Where Fire & Rescue Authorities lead communities by taking hard decisions affecting staffing levels
and deployment in the interests of efficiency.

• Where Fire & Rescue Authorities have the right information to justify those decisions.

10 Leicester, Leicestershire and Rutland Fire Authority(excerpt from Page 5)

th
Organisational Assessment, Dated 9 December 2009 (http://oneplace.direct.gov.uk/)
Reduce the impact of fire and other emergencies on our communities
The time it takes fire appliances to get to incidents has been reviewed and tougher targets adopted to give
greater protection to the public. Performance against these new targets has been very good. 98 per cent of
fires where there was a potential risk to life were attended in less than 10 minutes and 9 out of 10 serious
road traffic collisions. This is a substantial improvement from the previous year.

Ten Minutes