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Geneva, 29 January 2015

STRICTLY PRIVATE AND CONFIDENTIAL


Dear [insert client name],
We wrote to you in March 2010 to inform you that our Bank was the victim of a serious data theft
perpetrated in 2006/2007 by a former IT technician. The data that was stolen included information
regarding your account(s) prior to April 2007.
We have learned that certain media organisations, including the International Consortium of
Investigative Journalists, have gained access to the stolen client information through an unknown
third party. A number of clients have informed us that they have been contacted by the press in an
attempt to obtain information concerning their private financial arrangements.
HSBC has retained leading litigation lawyers who are advising us on if and how it is possible to
restrict the publication of confidential client information. Despite these efforts and our engagement
with the media, there is a risk that historic client data may appear in the public domain.
Please do not hesitate to contact your Relationship Manager should you have any questions. In
case you wish to seek independent legal advice, your advisers are welcome to contact us at
swiss.legal.department@hsbcpb.com. If you receive any media enquiries, you may wish to seek
legal advice before deciding how to react, if at all.
We will continue to take all reasonable steps to minimise the impact of the medias potential
intrusion into your privacy. We sincerely apologise for any inconvenience caused.
Yours sincerely,
Andreas von Planta
Chairman of the Board
HSBC Private Bank (Suisse) SA

Franco Morra
Chief Executive Officer
HSBC Private Bank (Suisse) SA