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A Framework
Corporate
for a Grounded
Theory of
Policy
Eli Segev
Faculty ofManagement
Tel Aviv University
Tel Aviv 69978
Israel
A framework
rate
policy,
used
credited
is presented
for developing
on
exhaustive
based
in capstone
master's
fairly
courses
in strategy
in schools
programs
a theory of corpo
of case
survey
studies
ac
in AACSB
and policy
of business
administra
variables
to corporate
relevant
actions,
organizational
process,
organizational
tional performance.
characteristics,
design,
I propose
policy
were
strategy,
identi
strategic
environment,
strategic
and
actors,
organiza
strategic
a framework
the
for strategic
in capstone
courses
in the
schools
of
business
a theory
from data,
administration
can serve
to be
as the
a grounded
basis for developing
theory
term
The
corporate policy.
grounded is
STRATEGY
in
A GROUNDED THEORY
used
is a
employed
of theory from data
because
based
the method
systematic
discovery
use
of
[Glaser
by
analysis
comparative
and Strauss 1967]. The framework
for de
veloping
Business
the multi
of
na
and
its contingent
et al. 1982; Glueck
search,
a most
exactly
should
1984]. Though
used in most
is what
important question
be classified
[Hambrick
some meta-variables
are
strategies.
in the strategy
research
empirical
since
and policy area has been conducted
in
The current empirical
the mid-1970s.
literature is partial,
the empirical
and segmented;
and
concepts
pragmatic
suffer
vestigations
cepted framework
interrelationships,
ture [Christensen
and
time,
measures
can conflict.
consistently
em
the most
complex
num
a
investigating
large
pirical
ber of variables
are narrow
and Schendel
[Galbraith
Friesen
1980; Zeithaml
make
with
in focus
1983; Miller
and
meaningful
a limited
empirical
study should define
data
for which
topic, feasible to research,
are available.
from
the lack of an ac
in the
for research
area.
policy and strategy
Both traditional hypotheses
studies
studies and classification
and
Even
studies
generic
Most
most
empir
on a small number of
partial
lists of variables
among
tionships
make a meaningful
are based
they
that delineates
area and
The
and
Such
them.
testing
deal
the rela
studies
can
only if
framework
contribution
on a defined
identifies
framework
then be used
could
to file
to facilitate
and
at the heart of
not necessarily
variables,
the strategic process.
The variables often
research findings
existing
the orderly and systematic
accumulation
new
It
could also be used as
of
findings.
seem
to have been
bility
rather
ical studies
focus
chosen
to
than their importance
the strategic process.
understanding
The fragmented,
sometimes
marginal
or conflicting
and
the
lack of sig
findings
in strategy research
nificant progress
prompted
itiate a holistic
and in
[1981] to propose
of
classification
approach:
organizational
strategies
Miller
(such as those
of
and Friesen
These
September-October
to
scheme for researchers
conceptual
on the
assure that research
focuses
help
most
important
topics, and that the most
[Kuhn
important
findings are highlighted
1972].
Theoretical
Background
for stra
schemes
conceptual
to catego
have
been
used
research
tegic
rize strategy and policy studies
[Beard
and Dess
1980; Camillus
1981; Bourgeois
Several
1981; Jemison
1981; Jauch and Osborn
White
and
Lenz
1981a, 1981b;
1981;
Hamermesh
only
1981]. These
four important
concepts
1988 43
point to
in strategic
studies
SEGEV
on task environment
1971;
management:
strategy [Andrews
Boston Consulting
Chandler
1968;
Group
1962; Glueck
1976; Rumelt
Bourgeois
1974], strategy
Ansoff
March
1965; Bower
1963; Mintzberg
1973],
structure
Lawrence
[Anderson
1970;
1972;
Jemison
tion of administrative
and
1965; Lawrence
concepts.
Camillus
[1981] focused
on
tion versus
and Trist
and methodological
In their empirical
study of corporate
and business-level
Beard and
strategies,
Dess
formula
[1981] discussed
strategy
1978;
1967; Perrow
and Lorsch
Woodward
Emery
Lorsch
and Nathanson
the strategy-making
he saw this distinction
artifact."
between
and
process,
although
as a
"disciplinary
and
1970; Cyert
content
strategy
characteristics.
also differentiated
the transla
to strategic
in the follow
behavior
management,
citing works
areas:
and environ
organizations
ing
in
and
ments,
process
organizations,
tion
Jemison
[1981a]
organizational
design.
the
industrial
compared
organization,
and administrative
behavior
marketing,
be
he distinguished
previous works,
tween corporate
and business
strategy
and posed
three dimensions
linking strat
and
egies and actions: structure, process,
To make
of corporate
into operating
strategy
a
In matrix
of
decisions.
categorization
content.
on the in
[1981] focused mainly
of
environment,
strategy,
terdependencies
and structure over time and included
Lenz
which
an administration
process by introducing
factor encompassing
the quality of man
agement,
discretion,
managerial
and coalignment
group structure,
decisions.
strategic
of
among
them.
refers
of
or
Secondary
to the competitive
strategy
used to give an organization
weapons
and depends
"distinctive
competence/'
are
available.
its
in strategy
and usefulness
terns,
tion and
secondary
strategies.
Primary or corpo
rate strategy
is the selection of product
or industries
markets
and the allocation
resources
data
in rela
of strategic management
concepts
tion to unit of analysis,
type of problem
inference pat
addressed,
predominant
business
a meaningful
a good empirical
contribution,
study should define a limited
topic, feasible to research, for
White
grated
implementation.
and Hamermesh
industrial
formula
[1981] also
inte
economics,
organization
theory, and business
pol
a
en
model
of
icy, suggesting
composed
vironment,
strategy, and structure and
organizational
or position
of the firm
strat
(its strategy
type). A more elaborate
framework
is
egy
suggested
by Jauch and
to environment
Osborn
[1981]. In addition
the characteristics
and
structure,
they
included
INTERFACES18:5 44
context
(size
A GROUNDED THEORY
and
technology)
out
and pointed
Thus
for a research
important
being
framework,
the concepts
structure,
strategy making,
small number
building
the most
of strategy,
and
a Grounded
Theory
for corporate policy is embod
ied in the set of cases used in the inte
tain perception
of the existing
in the field.
knowledge
A model
of business
courses
are referred
at
Thus
These
administration.
courses.
icy and
strategy
capture, albeit in a very unstructured
way, all the factors affecting or affected
a specific
situation.
business
by
Written
by
a wide array
they encompass
and organizations.
situations
of business
Unlike
the pragmatic,
partial, and seg
researchers,
mented
literature,
empirical
all the variables
encompass
articles,
lectures,
case
studies
strat
affecting
and descriptions
and
interrelate,
and "bad"
and
proj
policy
be
September-October
case questions)
indicate the underlying
theory of corporate policy today. Al
and instructors proba
though universities
of the core
bly differ in their perceptions
of corporate policy, the set of cases cur
rently taught in the capstone policy and
in the graduate
schools
strategy courses
of business
administration
the
defines
area. A comparative
analysis
cases and the
theory covered
will map
of these
in these
identify the
In this
course outlines,
and case writ
developing
ers use
vocabulary
guided by these
to frame the cen
frameworks
and attempt
keener
only
in
to a
egy teachers
implicitly subscribe
or a set of frameworks when
framework
the student
real-life situations
ing many
of busi
will gain a basic understanding
ness policy and its concepts
and will
concepts
can
a
theory in
identify
grounded
a
Such
of
corpo
corporate policy.
theory
rate policy already exists implicitly: strat
and collected.
of
way we
lieve
acquire
body
relevant
papers
an
analysis
courses and
courses
outcomes.
textbooks,
seminars,
mester,
environment.
Toward
each se
cases used.
in strategy making.
the literature suggests
actions
blocks
tral problem
around an implicit over
Since this implicit
arching framework.
is
I am attempting
theory
precisely what
to develop
in the present
the
data
lyzing
generated,
grounded
theory.
1988 45
research
I use
ana
by
term
the
SEGEV
and
theory building
Discussing
Duncan
in strategic management,
out
that
pointed
testing
[1979]
process,
business
The
variable
ally dependent
and
structure,
organizational
environment.
was
taken
to be
Each of the
organizational
performance.
sub
first four meta-variables
is a defined
affects and is affected by
system which
the others, and the performance
of an
a specific policy
is
organization
pursuing
affected by the interrelationships
among
each
them. I also assumed
that within
a clear hierarchy
of variables
the
and operatively
defines
subsystem
elaborates
main
concepts.
1984, requests
were
sent to
at 189 US
policy and strategy professors
master's
universities
accredited
with
pro
In
uni
in
administration.
business
grams
versities
with
I re
is used to il
the category emerged
lustrate the concept"
[Glaser and Strauss
different
which
stress
on
theory is grounded
to it,
is not rigidly bound
that "the
the researcher
original
research
can go beyond
plan and original
the
the
[1983] com
ory" (p. 104). Burgelman
"Data must be collected until
ments,
and addi
patterns have clearly emerged
tional data no longer add to the refine
ment of the concept"
(pp. 224-225). The
initial and critical steps in theory building
are concept
identifi
using this approach
of a framework.
cation and suggestion
of the Framework
Development
at the outset of
main
assumption
My
be possible
this study was that it would
to classify
number of
the tremendous
concepts
discussed
strategy
variables:
literature
strategy
in the policy
into four meta
content,
and
strategy
several
were
were
universities
either
relevant
for an undergraduate
or a noncapstone
policy course).
cases
Most of the 670 different
ing in the syllabi were
notes
with
instructors'
collected
when
available.
more
(five
course
appear
along
they were
used cases,
existed.
was
classification
multi-step
procedure
to
match
between
used
the
determine
cases
and course
topics. An
initial
list of
con
key words
(strategic variables)
structed
from 889 course topics extracted
from the syllabi. Additional
key words
was
emerged
structors'
of the in
analysis
was
special effort
from content
notes.
notes
to study as many
instructors'
as possible,
in order to ascertain
the use
made
of cases
to university,
topic,
according
and professor.
The flood of strategic
INTERFACES18:5 46
A GROUNDED THEORY
Process
Strategie
Strategy
Mission,
Value
objectives
goals,
Ideology
portfolio
Business
Management
Ethics
Strategy
Product market
scope
innovation
change
Forecasting
Internal analysis
Finance
alternatives
Strategic
strategy
Information
strategy
tools
Analytical
Planning
strategy
strategy
Technology
Design
Organizational
strategy
structure
Organizational
structure
of
Type
strategy
Asset/capacity
strategy
Formalization
strategy
Inventory
Procurement
strategy
Manpower
Analysis
of strategy
Analysis
Environmental
analysis
strategy
Accounting
Environmental
strategy
Distribution
strategy
Operations
Location
style
Power
Type of
Pace of product market
Functional
Strategy
Marketing
system
Risk
Strategy
Corporate
Business
Hierarchy
Professionalization
strategy
Centralization
Actions
Strategic
of control
Span
Acquisition
Takeover
Authority
Integration
Units
Tender
Investment
allocation
Capital
Communication
Liquidation
Entry
Compensation
Motivation
Expansion
Joint Venture
Actors
Strategic
Licensing
of directors
Board
Merger
Organizational
systems
Organizational
Control
Foreign
Divestment
Chief
Characteristics
Middle
Ownership
Size
officer
executive
team
Executive
Corporate
level management
staff
Resources
Performance
Organizational
Type
Survival
Environment
Success
Environmental
Fit
General
Effectiveness
changes
Environment
Economic
environment
Growth
environment
Political/legal
Social environment
Profitability
Net return
environment
Technological
Task Environment
Stock
Industry
Industry
share
Market
per
Earning
life cycle
on
equity
price
share
Liquidity
Cash
Venture
Return
flow
performance
on investment
Productivity
Efficiency
Table 1: Delineation
of strategic meta-variables.
September-October
1988 47
and processes
SEGEV
in the instructors'
identified
concepts
as we
notes decreased
exponentially
yielding
and always
concepts
I even included con
few additional
variables.
peripheral
cepts
pro
ceeded,
very
main
connected
only remotely
in the list.
egy
The
strat
with
and structure.
refine,
ables
further review
necessary
of strategy and the vari
areas: decision
in two related
mak
theory. This
ing and organizational
in the a
the
following
changes
suggested
priori variables:
strategy content into strategy
(1) Dividing
and strategic actions;
tional structure
processes;
lower-level
organizational characteristics
(Table
strategic variables
The
the inconsisten
resolved
changes
cies and made possible
variable framework: A
tions taken
to match
The
its environment.
an eight meta
strategy is the ac
an organization with
is formulated
strategy
a process and an or
by
actors
ganizational design in which various
take part. Strategic match
results in high
and
implemented
performance.
Eleven residual
oddities
were
framework.
variables
omitted
This
from
framework
INTERFACES18:5
that were
still
the new
covers
the
alter
the
of Meta-Variables
consists
framework
variables:
strategy,
strategic
characteristics,
ganizational
strategic
process,
strategic
actors,
of eight meta
actions, or
environment,
design,
organizational
and organizational
performance.
is the organization's
to achieve
the means
Strategy
goals and
follows
cal division:
and
strategy,
to long-term
long-term
them. The
hierarchi
the accepted
strategy,
corporate
functional
strategy.
business
All
goals
organizational
to achieve them. Corporate
focuses
product
sources
on the mix
markets
focuses
These
the
upon
but will not
variables
Definitions
egy
(4) Recognizing
as contingent
the
framework.
means
and
identified
to, or elaborate
add
framework
(2) Extracting
strategic actors from process;
(3) Introducing
organizational design and
to include organiza
it
down
breaking
I have
and
in
tive. Nevertheless,
ex
structors'
of the definitions
I do not
among them as well.
tionships
claim that the raw variable
list is exhaus
meta-variables
tracted
in the
included
strategic variables
cases used in strategy and
policy cap
stone courses and captures
the main
rela
business
and
them.
of industries
the allocation
Business
among
on the distinctive
unit within
functional
refer
the
and
strat
and
of re
strategy
of a
competence
its industry, and
im
is the consistent
strategy
areas of
in the functional
plementation
the upper-level
It is also possi
strategies.
ble to distinguish
stated
(official
among
written
tended
The
three may
management
and succeeds
in
strategy.
for example,
its real strategy
be identical;
discloses
48
if
A GROUNDED THEORY
constraints,
opportunities,
implementation.
ways be identified
it was
in
and failures
can al
Resultant
strategy
even when
afterwards,
not
strat
intentionally
pursued.
identified,
egy is planned,
implemented,
and depicted
actions.
by strategic
are the acquisition,
actions
de
Strategic
velopment,
a
significant
Most
on
a small
number
not
variables,
of
to achieve
or affect
its long-term
es
of the organization's
history, and past strategy.
tablishment,
affect
characteristics
and constrain
to modify
in the short
size,
ownership,
are the in
and
organizational
if not impossible,
run. Thus mode
of
resources,
for
exam
in the effort
ple, should be considered
its
match
with
the organization
to
environment.
Environment
out
viding
(and
le
to those
that impinge
activities.
The match
aspects
on
goal attainment
between
the organization
and its environ
ment
is the focus of the strategic process;
one task environment
variable of the busi
unit
the relevant
industry
attention.
special
is the decision-making
or uninten
intentionally
whereby,
tionally, the organization's
goals and the
actions to be taken to achieve
them are
decided.
ables
This
of strategic
subsystem
vari
includes
organizational
ideology,
and power, as well as formal analy
and analytical
tools.
sis, planning,
value,
this process,
is formulated
Through
strategy
The strategic
organizational
and implemented.
and processes.
are
organizational
design variables
in the strategy
usually modified
imple
were
mentation
stage, they
separated
from the category of organizational
char
structure,
systems,
Since
acteristics
manipulate
or impossible
to
as a separate
meta-variable.
covers
side
lends
the or
of the environment
process
resources
which
political,
subenviron
technological
Task environment
refers
Strategic process
process.
They
actions
and
social,
deserves
definition
in the future
may
ganization
is composed
of the economic,
ness
at
necessarily
above
interact
ments).
focus
studies
The
gal,
and application
of
allocation,
portion of the organization's
empirical
task environments.
better
to the accepted
practice of di
into general and
the environment
itself
September-October
in
Strategic actors are the participants
the strategic process,
such as the board
directors,
executive
team,
officer,
and
the
the corporate
staff.
performance is the ultimate
Organizational
meta-variable
dependent
1988 49
in the frame
of
SEGEV
and measures
The variables
work.
products,
formance
market
markets,
measures
share,
which
and the
edge by the choice of variables
definition
of the population.
There is no
on previ
place for drawing
extensively
of
is the result
taken
the or
to match
the need
next
for a framework
may
to the
and re
suggested
a framework.
The
for developing
steps are theory
ing operational
on
bles. Theory building may proceed
two very different
and
holistic
planes:
search
The holistic
approach
a
or
relationships
for the vast number of variables.
profiles
The atomistic
approach
attention
comprehensive
small sets of variables.
entails
serial but
to relatively
Testing atomistic
is holistic
Friesen
which
ample,
mature
Miller
and
(for example,
in
holistic,
[1978]), or bounded
are
studied
(for ex
subpopulations
Hambrick's
[1983a] typology of
nevertheless,
approach
Certain
I decided,
industrial
products).
to pursue a theory-building
atomistic.
that is basically
characteristics
of the holistic
INTERFACES18:5
strategic
types will
all variables would
be unique. Moreover,
have to be measured
are
by
be highly problem
atic. A large number of incompatible
and
from
emerge
noncomparable
typologies
further
entails
for simultaneous
variables,
and defin
building
measures
for the varia
atomistic.
and methods
[Hambrick
cases
our
in
The
data
base
focus on
1984].
a very
of or
population
heterogeneous
and any classification
of its
ganizations,
tion,
a
I have
the literature.
viewing
method
reflect reality
and
found
[Hambrick
1984],
empirically
are
re
strategic clusters
just that. Second,
on the popula
sults are highly dependent
per
technology),
such as profitability,
relate
or
hypothesized
relationships
Thus
types.
conceptualizations
strategic
not accurately
and
approach
in the accumulated
found
ously
(such as
in a given domain.
degree of match
The Next Research
Steps
I have described
the first steps toward
grounded
theory of corporate policy dis
cussing
may be a
knowl
knowledge.
priori rooted
its environment
with
ganization
in the accumulated
A holistic
and
to
the degree
goals
ganizational
are achieved. While
which
fit, sur
they
on
focus
and
effectiveness
vival,
long
term performance,
the major decisions
anchored
partially
of or
to the choice
relate both
category
in this
studies
will
the literature
Galbraith
1984;
[Dess and Davis
and Schendel
1983; Hambrick
1983a; Miles
and Snow
1978; Miller
and
Friesen
1978; Mintzberg
1973; Porter 1980;
and Vivas
1984; Vesper
1979; and
Van der Pol, and Messer
Wissema,
1980].
Thietart
Comparative
analysis
is cumbersome
studies
minor
contributions,
holistic
of the different
approach
refinement
step-by-step
and accumulation
on the studied
of knowledge
non.
studies using
Empirical
proach have rarely prompted
research,
have
although
done so.
In this project
but comprehensive
phenome
this ap
subsequent
conceptual
Iwill
use
typologies
piecemeal
Iwill use
approach.
50
A GROUNDED THEORY
of cases
subsets
meta-variables
them
to iden
Iwill
tify patterns.
study the emerging
in light of the existing
literature
patterns
This is a
and report them as propositions.
large-scale project, and it will require
In order to
time to complete.
I have
the approach
chosen,
considerable
demonstrate
a few variables:
chosen
three
relate
scope;
strategy
(product-market
of
and
of
innovation;
pace
type
product
two
to
the
market
and
strategic
change),
and formal
process
(power centralization;
analysis).
are some
opera
suggested
for these variables.
The
the number
the number
of different
of different
main
products;
the do
to industry
relative
coverage
the relative breadth
markets;
leader;
line; the
of product
relative
number
variety
vation
of customer
of customers;
types.
could be divided,
in the market
the relative
Type of inno
for example,
into
(first-in), inno
in the organization
(me-too); and
The
product
pace of product
adaptation.
market
be
measured
change may
by the
vation
of product-market
by the organization
the relative number
made
changes
per time unit or by
of new products.
Of
September-October
use
of staff specialists,
and
choice among alternatives.
Three
erature
market
not discuss
will
the relevant
1: A narrow
Proposition
literature):
product/market
busi
enhances
in a con
pursued
in the
centralized
business
the formal
officer
of the
unit.
the performance
of the business
unit.
Two propositions
innovation:
innovation
number
in a context
should be
What exactly
classified?
to
business
Following
tional measures
relate
analysis.
to the type of
in the business
analysis
increases
business
performance.
The
1988 51
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a centralized
when
a low
with
business
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performance
implements
of rapid product-market
changes.
a strategy
Proposition 8: An accelerated
product
market
business
strategy requires
change
to increase the
formal analysis procedures
business's
performance.
by itself
system of in
a com
in business
terrelationships
policy,
set
of
such
prehensive
propositions
will
and
refinement
Sets of
research
projects.
these propositions
may be used to iden
strategic
tify and study further unique
and types. Once
this enor
populations
mous
or meaningful
parts of it are
a
as
serve
it
will
completed,
filing system
for existing
research
findings and may fa
accu
cilitate the orderly and systematic
project
of new
mulation
enable
findings. My aim is to
future re
than constrain
rather
bles
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