Académique Documents
Professionnel Documents
Culture Documents
Victoria, Australia
A guide to your relocation
Welcome to Melbourne
Welcome to Melbourne one of the worlds most liveable cities.
To those of us who live in Melbourne and the surrounding regions of Victoria, this comes as no surprise.
We live in a vibrant, multicultural community that offers diverse sporting, cultural and leisure opportunities,
a green environment, with a low crime rate, and affordable housing and amenities.
This relocation guide is designed to assist you in making the most of your new life in Melbourne. It provides information
on finding somewhere to live, schooling, the health system and how Melbournes public transport
system operates. Importantly, the relocation guide provides details of organisations that can tell you more about
these and other important issues as you settle in to life Down Under.
If you represent a business and require assistance with establishing your operations here in the state of Victoria,
Invest Victoria can also offer a range of free investment facilitation services. These services include site selection,
market briefings, introductions to new industry networks and advice on government procedures.
Contact Invest Victoria on our hotline +61 3 9651 8100, or visit our website at www.investvictoria.com.
All prices in the relocation guide are in Australian dollars (A$).
As of November 2012, A$1 is worth approximately US$0.96.
Contents
1. A brief history of Melbourne
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21
Telecommunications 21
8. Transport
23
Inner suburbs
Public transport
23
Metlink 23
Bayside suburbs
Taxis 23
Cars 24
Street directories
24
Outer suburbs
Driving laws
24
Fuel/gas 25
Serviced apartments
CityLink 25
Shared accommodation
Bicycles 25
Furniture 7
Airport transfer
25
27
Childcare 9
Sport 27
Regular care
27
Occasional care
29
Playgroups 9
Kindergarton/preschool 9
School 9
Tertiary education
10
13
Medicare 13
Shopping 29
Food 29
Dining out
30
Nightlife 31
33
Community Organisations
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35
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12. Media
13
Newspapers 35
Hospitals 13
Television 35
Welfare 13
Radio 35
5. Finance
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37
Money 15
Telephone numbers
37
Banking 15
Water restrictions
37
Tax 15
Fire restrictions
37
Superannuation 16
Postal system
37
Insurance 16
38
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38
19
Relocation services
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39
Visas 19
Customs and quarantine
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Tokyo
Shanghai
New Delhi
Dubai
Hong Kong
Bangkok
Manila
Kuala Lumpur
Singapore
Auckland
Melbourne
Inner suburbs
Melton
Roxburgh Park
Campbellfield
Taylors Lakes
Glenroy
Eltham
Pascoe Vale
Deer Park
Kensington
Carlton
Melbourne CBD
South Melbourne
Point Cook
Kew
Box Hill
Toorak
St Kilda
Altona
Werribee
Templestowe
Brunswick
Ferntree Gully
10KM
Brighton
Springvale
20KM
Beaumauris
30KM
Bayside suburbs
Outer suburbs
As you travel further from Melbourne, property generally
becomes less expensive. At the same time, houses in
these suburbs are on larger blocks of land and provide
more space for families. In the east, the suburbs stretch
out to the picturesque Dandenong Ranges. The outer
northern and western suburbs are generally Melbournes
most affordable. There are many new developments in
these regions that offer affordable housing and a rich
community life.
Serviced apartments
Serviced apartments are fully furnished and ready to
live in. Many newcomers pre-book a serviced apartment
before they move to Melbourne to allow themselves time
to search for a more permanent home. Prices range from
around $85 to $500 a night. Generally, a cheaper rate is
available if you stay longer. Most serviced apartments are
located in the inner and bayside suburbs. The following
websites provide listings of serviced apartments:
www.aussieapartments.com.au
www.australianexplorer.com
www.serviced-apartments.com.au
Shared accommodation
Depending on your circumstances, you might find it
easier to apply to share accommodation, rather than
renting a house or apartment on your own. In Victoria,
people who rent or own houses sometimes rent out a
single room. You can also apply together to rent a home
as a group. Rooms to rent are sometimes advertised on
notice boards in local shops, post offices and libraries
or on the following websites:
www.domain.com.au
www.realestate.com.au
www.flatmatefinders.com.au
Furniture
There are many options in Melbourne when it comes to
furnishing your home. Some rental homes are advertised
as fully furnished. In such cases you will not need to
purchase major items of furniture, but you may still
require some smaller items, such as kitchen utensils, etc.
If you are only going to be in Melbourne for a limited
time you may wish to consider renting your furniture.
There are many retailers that offer this service. Some
retailers that specialise in furniture rentals include:
Pabs Furniture Rentals, www.pabs.com.au,
1800 201 020 (from overseas: +61 3 9813 0966) and
Compleat Interiors, www.compleatinteriors.com.au,
+61 3 9427 0188.
Furniture stores are generally able to organise delivery
of your purchases. For short-term accommodation or basic
homewares, there are many second-hand and discount
furniture stores throughout Melbourne.
Playgroups
Kindergarten/preschool
Regular care
Regular care consists of two different types of care for
children on a regularly scheduled basis:
amily day care
F
Family day care is a system where up to five children
are cared for in a carers own home. This form of care is
less formal and structured than other kinds. Carers must
qualify to look after children, but they are not licensed in
the same way as centres. This is a less expensive form of
childcare. Family day care is coordinated by councils.
Centre-based long day care
This care is provided in centres throughout Melbourne
and Victoria. These centres usually offer more structure
and education for young children, and are operated
by qualified staff. Centres usually operate for at least
eight hours a day, and cater for children from four weeks
to five years of age. Generally, costs range from $40 to
$80 a day for council-run centres and $55 to $110 for
private centres. Waiting lists often apply for a place in
day care centres.
Occasional care
Occasional care allows children to be left in care on
an irregular basis, usually for a short period of time.
Occasional care centres are run by local councils
and sessions are usually between two and three hours
in length and costs range from $14 to $25 per session.
Contact your council for more information on
occasional care.
School
There are 13 years of school in Victoria, which are divided
into primary and secondary. School is compulsory for all
children between the ages of six and fifteen. The school
year runs on the calendar year, beginning in late January
and ending prior to Christmas, in December.
Children must be five years of age by the 30th of April of
the year they start school. The first year is a preparatory
year, known as prep. This is followed by grades one
through to six.
Children then begin secondary, or high school, at which
stage they are usually 12 years old. Secondary school
begins with year seven and goes through to year
twelve. In their final two years students complete the
Victorian Certificate of Education (VCE). The VCE is a
certificate that recognises the successful completion of
secondary education. VCE results also allow for entry
to further education.
The International Baccalaureate (IB) is becoming
increasingly popular in Victoria. As well as being an
approved alternative to the VCE, students who obtain
the IB are also eligible for admission to universities in
110 countries worldwide. There are 11 schools in
Melbourne and a further five in regional Victoria that
currently offer the IB. For information on schools that offer
the IB, visit the Association of Australasian International
Baccalaureate Schools at www.aaibs.org.
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Tertiary education
Upon completion of the VCE, students may elect to
enrol in tertiary or further education. Melbourne is
renowned for its universities and world-class research
institutions across all fields. Most courses are taught at an
undergraduate level. Victoria has nine public universities,
and one private university. For more information visit
www.education.vic.gov.au or call +61 3 9637 2000.
As with school, international students are required to
pay full fees for university. Local students are eligible for
government-supported university places, which are funded
by the Australian Government, and require only a partial
contribution from the student. This portion can be paid
upfront by the student, or payment can be deferred.
Under this system, students access an interest-free loan
from the Australian Government through the Higher
Education Loan Payment (HELP) system. The loan is
repaid after the student graduates, once their income passes
a minimum repayment threshold. Fees vary according to
the course of study. Check with individual universities.
Visit www.studyassist.gov.au for more information.
Language
Phone number
Website
Chinese
www.abbotsfordps.vic.edu.au
Aurora School
Auslan*
www.auroraschool.vic.edu.au
www.baysouthps.vic.edu.au
Indonesian
www.benallaeastps.vic.edu.au
French
www.camberwellps.vic.edu.au
Japanese
www.caulfieldps.vic.edu.au
Vietnamese
www.footscrayps.vic.edu.au
Japanese
www.gruyereps.vic.edu.au
Japanese
www.huntingdaleps.vic.edu.au
Auslan*
www.kenningtonps.vic.edu.au
Greek; Macedonian
www.lalornorthps.vic.edu.au
Chinese; Vietnamese
www.richmondwestps.wordpress.com
*Auslan is the Australian Sign Language, and it is the official language of the deaf community of Australia
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International students are not eligible for governmentsupported places. They must apply as full-fee paying
students. This can cost up to $30,000 a year but varies
greatly depending on the university and the course.
Whether you or your children are eligible for a
government-supported place in university will depend
on visa and residency status, as in the school system.
TAFE (Technical and Further Education) provides more
practical training and apprenticeships for post-secondary
students. TAFE courses are less expensive than university
courses and graduates receive relevant qualifications
recognised in workplaces throughout the country.
To find out more, visit:
www.tafe.vic.gov.au
www.education.vic.gov.au
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Hospitals
Melbourne has many excellent hospitals. To view a list of
hospitals and health services in Melbourne and in rural
and regional Victoria, visit www.health.vic.gov.au. Many
hospitals have emergency or casualty wards where you
can receive after-hours medical care if required. Both
public and private hospitals operate in Victoria. You will
require private health insurance to be treated in a private
hospital, otherwise you will have to pay the whole cost.
Before purchasing a private health insurance policy, it
is important to understand exactly how much cover it
provides. Even with private health insurance, you may
be required to pay an excess or a fee to cover the gap
between what the hospital charges and the amount for
which you are covered by your health insurance.
Welfare
Social welfare services are provided through the
Australian Governments Department of Human
Services (DHS). DHS can help you with social security
payments, benefits such as family tax and childcare
benefits. Many services are only available to citizens or
permanent residents. Further information can be found
on the Migrants, refugees and visitors section of the
DHS website www.humanservices.gov.au. You will also
find a link here to help you find material and services in
languages other than English.
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5. Finance
Money
The unit of currency in Australia is the Australian
dollar (A$). There are 100 cents in a dollar. Cash-based
transactions and cheques are declining in popularity
Australians commonly use credit and debit cards as well
as online payments for most major purchases and paying
bills. As of November 2012, A$1 is worth approximately
US$0.96. To find todays foreign exchange rate for your
chosen currency, visit www.x-rates.com.
Melbourne ranked affordable 15th among 214 cities across
five continents in Mercers 2012 Worldwide Cost of Living
survey, measuring the comparative cost of over 200 items
in each location, including housing, transport, food,
clothing, household goods and entertainment. Average
weekly earnings for full-time workers in 2012 are $1352.
Earnings vary widely across industry sectors and between
public and private sectors also. On average, the highest
paying sectors are mining and financial services. The
minimum wage, set in July 2012, is $606.40 per week.
Banking
Australia has a deregulated finance industry, with many
international financial service providers. Melbourne has
over 30 different banks. The four major banks in Australia
are National Australia Bank (NAB), Commonwealth Bank,
ANZ Bank, Bank of Melbourne and Westpac. All banks offer
a wide range of services to help you manage your money.
Opening a bank account when you first arrive is simple.
Within the first six weeks of arrival all you need to open
an account is your passport. Following this period,
you will be required to complete the 100 point check.
This is an identity test used by banks to ensure the
security of your funds. To reach 100 points of identity
you need a drivers licence or other secondary form
of identity, as well as your passport.
For everyday banking procedures you may elect to
visit your local branch. However, many banks will
charge fees for such transactions. Basic procedures such
as withdrawing cash and depositing cheques can be
completed at Automatic Teller Machines (ATMs), which are
less expensive than visiting a branch. You can withdraw
money from any ATM using your debit card, however
you may be charged a fee for using an ATM belonging to a
different bank. Internet banking is also popular. By setting
up internet banking systems you are able to transfer money,
pay bills and view statements. Internet banking transactions
are usually free or relatively cheap.
Tax
Like most countries around the world, the tax system has
many intricacies. Visit the ASIC site mentioned above
for tips. However, if you have in-depth questions and
concerns about the tax system, we recommend that you
see a tax specialist or accountant. Tax is collected by the
Australian Taxation Office (ATO). Visit www.ato.gov.au to
find out more about taxation in Australia or call 132 865 or
from overseas +61 2 6216 1111.
Anybody who earns money in Australia must have a Tax
File Number (TFN). You can apply for a TFN online from the
ATO, by phone or in person at the ATO office. It is important
to do this early after your arrival. It is also important
to provide your bank with your TFN when opening an
account, as this will reduce certain fees and charges.
Personal income tax is levied on a sliding scale. Australian
residents are not taxed on the first $18,200 earned in any
one year this is called the tax-free threshold. You may
not be classed as an Australian resident if you have been
living in Australia less than 6 months, meaning tax is
payable on every dollar earned. The standards used to
classify you as a resident for tax purposes are not the same
as those used for classification for your immigration and
visa status.
The Goods and Services Tax (GST) is a tax of 10 per cent
on most goods and services purchased (known as a valueadded tax, or VAT, in some countries). The GST is included
within an items price. That is, the advertised or sticker
price is the price you will pay at the register. When you
receive your receipt of purchase, it will state how much
GST you have paid for the items. GST does not apply to
most food, education, health services and eligible childcare,
as well as a range of other staple goods and services.
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Superannuation
Insurance
$0 $18,200
Nil
$18,201 $37,000
$37,001 $80,000
$80,001 $180,000
The above rates do not include the Medicare levy of 1.5 per cent (which non-residents are not required to pay)
Source: Australian Taxation Office
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Website
Phone
AGL
www.agl.com.au
131 245
Origin Energy
www.originenergy.com.au
132 461
Energy Australia
www.energyaustralia.com.au
131 502
Red Energy
www.redenergy.com.au
131 806
AGL
www.agl.com.au
131 245
Origin Energy
www.originenergy.com.au
132 461
Energy Australia
www.energyaustralia.com.au
131 502
www.citywestwater.com.au
131 691
www.southeastwater.com.au
131 694
www.yvw.com.au
131 721
Electricity:
Gas:
Water:
Telecommunications
There are many different telecommunications providers
in Melbourne. Telstra is the largest provider, but there
are many other options including major international
telecommunications providers, Vodafone and Optus.
Providers offer discounts for combining your home
phone, mobile phone and internet services. High-speed
broadband internet is available in most metropolitan
areas. There are hundreds of internet service providers
(ISPs) available across Australia. The following websites
list many different ISPs and can help you find the best
deal for your needs:
http://bc.whirlpool.net.au
www.comparebroadband.com.au
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8. Transport
Getting around Melbourne is made easy by the citys
excellent, integrated system of public transport and roads.
Public transport
Public transport throughout Melbourne is well-serviced,
inexpensive and reliable. Melbourne is home to one of
the best-connected and most modern systems anywhere
in the world. As Melburnians become increasingly
environmentally conscious, public transport is becoming
the clear favourite for many.
Victorian public transport is coordinated by the
Department of Transport. For more information visit
www.transport.vic.gov.au.
There are three forms of public transport operating
throughout Melbourne train, tram (trolley/streetcar) and
bus. Tickets are transferable across all forms of transport.
The network is divided into two zones, based on distance
from the city centre. The price of the fare depends upon
the zone(s) in which you wish to travel and the duration
of your travel.
Melbourne has moved to a new ticketing system called
myki. myki is a reusable smartcard that automatically
calculates the best fare for your journey. All you have
to do is touch on when you get on and off services. myki
works across trains, trams and buses throughout Victoria.
myki cards can be ordered online at www.myki.com.au
or by calling 13 myki (13 6954). They are also available for
purchase from selected retail outlets, from metropolitan
train stations and from selected tram platform stops and
bus interchanges. Failure to purchase or validate the
correct ticket can result in a fine
Children under three years of age can travel for free on
Melbournes public transport. Concession tickets are
available to children over three years of age, students
with travel cards and entitlements, holders of approved
concession cards, and for seniors.
Metro Trains operates the citys metropolitan train
network with 15 train lines and 215 stations radiating
out from the city centre at the historic Flinders Street
Station. Trains are the quickest form of public transport
in Melbourne. Yarra Trams operates Melbournes tram
network. The tram routes are more concentrated in the
city and inner suburbs, however some outer suburbs are
serviced by tram routes. Tram stops are located much
closer together than train stations are, making them
slower but more accessible.
The free City Circle tourist tram operates in Melbournes
CBD. The route passes major tourist attractions in both
directions approximately every twelve minutes 10am-6pm
Sunday to Wednesday and 10am-9pm Thursday, Friday
and Saturday. The bus network runs in the city and into
the outer suburbs, beyond where the tram lines terminate.
Taxis
Taxis (cabs) are readily available throughout Melbourne
and Victoria. They are a quick and reliable form of
transport. Taxis are easily recognisable by their bright
yellow colour. Fares are metered so you can easily see how
much your trip will cost you as you go. A phone booking
fee of $2.10 applies while there is also a late night fee of $3
for fares between midnight and 6am. Pre-payment of fares
is required for all taxi trips taken between 10pm and 5am.
As well as being pre-booked over the phone, taxis can be
hailed on the street or picked up at a specified taxi rank,
found throughout the CBD. Check the Yellow Pages or
White Pages directory for taxi listings:
www.yellowpages.com.au
www.whitepages.om.au
All taxis must be registered and the driver must display
his or her registration identification in the car. Regulation
of taxis and other hire cars is controlled by the Victorian
Taxi Directorate, a division of the Department of
Transport. Visit: www.transport.vic.gov.au and follow
the link to Taxis and hire vehicles.
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Cars
Melbourne has an excellent network of high quality roads.
VicRoads is the government organisation that is in charge
of building and maintaining roads, as well as monitoring
licensing and registration of vehicles. Visit www.vicroads.
vic.gov.au or call 131 171 (from overseas: + 61 3 9854 2666).
You must hold a valid licence in order to drive a car on
Victorian roads. If you have a licence from your home
country you may drive with it for six months from the date
your visa was issued. After this time, you must obtain a
Victorian drivers licence. Testing for licences involves a rules
test, eyesight test and an on-the-road driving test. Contact
VicRoads to find more details and book a licence test.
Drivers from the following countries, with a valid licence,
do not need to undertake any tests, but will still need to
visit VicRoads to changeover their existing licence for a
local one: Austria, Belgium, Canada, Croatia, Denmark,
Finland, France, Germany, Greece, Ireland, Italy, Japan,
Luxembourg, Netherlands, Norway, Portugal, Singapore,
Spain, Sweden, Switzerland, UK and USA.
The vehicle you drive must be registered. As with
licensing, this is administered through VicRoads.
All registered cars in Victoria must have a roadworthy
certificate (RWC). This sets out basic minimum safety
standards for vehicles. When you buy a car it must come
with a RWC or you must have it tested by a licensed
RWC tester. A good place to check before deciding to
purchase a car is the Consumer Affairs Victoria website,
www.consumer.vic.gov.au. This will give you information
on everything you need to know, from buying a new or
used car to insurance, repairs and more.
Basic insurance is called third party insurance.
This protects you from the costs involved for any
damage you cause to other people, vehicles or property
in a car accident where you are at fault. This can be
extended to third party, fire and theft. This means
your car is covered if it is damaged by fire or if it is
stolen. The most complete, and therefore most expensive,
type of insurance is comprehensive. This covers all
costs of repair or replacing a vehicle regardless of who is
at fault. Visit the car insurance section of the Australian
Securities and Investments Commissions (ASIC) website
at www.moneysmart.gov.au for more tips and information
on car insurance. For a list of many different insurance
providers and to compare policies and prices, visit
www.iselect.com.au.
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Street directories
Melway is the name of the most commonly used
suburban street map. It covers all of Melbourne and its
suburbs, as well as much of regional Victoria. Directions
are often given in terms of their Melway map reference.
Visit Melway at www.melway.com.au. Copies are widely
available for purchase at bookshops, service stations
(petrol/gas stations) and convenience stores and cost about
$45. To view free online street maps and directions, visit:
www.maps.google.com.au
www.street-directory.com.au
www.whereis.com.au
Driving laws
Driving laws are strictly enforced throughout Victoria
and personal and public safety is a high priority. Driving
under the influence of alcohol and other drugs is not
tolerated and strictly enforced throughout Victoria.
For those with a full licence, blood alcohol must be
below 0.05 per cent, probationary licence holders must
have a 0.0 reading. Random breath testing by police is
common on our roads.
It is also illegal to use a hand-held mobile (cell) phone or
GPS while driving. You must pull over to the side of the
road to use your mobile phone or GPS. The exception is if
the device can be operated by the driver without touching
any part of the phone, but video calls are still prohibited
in this case.
Fuel/gas
There are various different types of fuel (gas) options for
cars. All cars built from 1986 onwards use unleaded fuel.
Cars built prior to 1985 may have originally used leaded
or super fuel. Some service stations (gas/petrol stations)
have lead-free super replacement fuel (leaded fuel is
no longer available). Unleaded fuel is available in two
options at most service stations regular and premium.
Diesel is also widely available as is liquid petroleum
gas (LPG). Many people have cars converted to LPG as
it is cheaper to run. Many service stations are also now
offering unleaded fuel blended with up to 10 per cent
ethanol, which is made from renewable resources. Prices
vary and change frequently, according to global oil prices
and various other factors.
The RACV monitors the price of petrol, showing daily
lows, highs and averages for different petrol types.
For more information visit www.racv.com.au and look
for the link at the top-right of the page.
CityLink
CityLink is a network of toll roads in Melbourne.
CityLink is divided into two sections, the Southern
and Western Links. It connects various highways to the
tunnels that allow you to travel underneath the Yarra
River and bypass city traffic. CityLink also includes a
part of the highway linking Melbournes Tullamarine
International Airport with the city centre. Visit the
CityLink website at www.citylink.com.au for full
details or call 132 629.
CityLink tolling is fully electronic. That is, there are no
tollbooths and you do not slow down or stop at all to
pay tolls. Regular users can open an account, and receive
a remote monitoring device, called an eTag, to attach to
their car. For occasional use, you can purchase a day pass
before, or up to three days after, travelling on CityLink.
Bicycles
Melbourne is an excellent city for cyclists. Whether you
cycle for pleasure or as your main mode of transport,
Melbourne is safe and easy for cyclists. There are many
dedicated bicycle paths, often giving excellent access to
tourist routes. Most main roads throughout the CBD and
the inner suburbs also have dedicated bicycle lanes to
ensure smooth traffic flow and increase safety for cyclists
when sharing roads with other traffic.
A Public Bike Hire Scheme was launched in innerMelbourne in 2010. The scheme includes 51 stations,
spaced about 300-500 meters apart, housing up to 600
bicycles. People are able to become daily, weekly or yearly
members of the system they receive a smartcard that
holds details of their membership. For more information
see www.melbournebikeshare.com.au.
The VicRoads and Bicycle Victoria websites are excellent
sources of information on everything to do with bicycles.
You can find maps of bicycle paths, cycling safety tips,
road rules for cyclists and much more. Helmets are
compulsory when riding a bicycle throughout Victoria.
For more information, visit:
www.vicroads.vic.gov.au
www.bicyclenetwork.com.au
Airport transfer
The Skybus Super Shuttle is the official transit link
between Melbourne International Airport and Southern
Cross Station in the centre of Melbourne. It runs every
10 minutes, twenty four hours, seven days a week,
including public holidays. It costs $17 one way or
$28 return and the journey takes approximately
20 minutes. Tickets can be purchased online, at the
airport, or Southern Cross Station. Skybus also
operates a free hotel transfer minibus system to
transport you from the Skybus city terminal to your
hotel or motel based in the city. The taxi fare for a trip
from the airport into Melbournes CBD can be up to $50.
For more information, visit www.skybus.com.au.
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Food
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Dining out
Melbourne is regarded as a food lovers capital. As well
as shopping for specialty foods, dining out is a popular
pastime. Whatever your preference for dining, Melbourne
has many excellent restaurants, cafes, bars and more
to offer. There are thousands of places to eat in the city
and throughout the suburbs. All tastes are catered for.
The hardest part is picking which place to try first!
Many restaurants are open all day; others may only open
for lunch and dinner, or some for breakfast and lunch.
Depending on the restaurant you may need to make a
reservation as some popular restaurants are often booked
out weeks in advance. Cafes are generally more casual
and you can usually walk in off the street and get a table.
Some restaurants in Melbourne are BYO (bring your
own). This means you can bring your own alcohol
usually limited to bottles of wine or beer. You are then
charged corkage, which is a small fee added to the bill
for this service.
Tipping in restaurants is common throughout
Melbourne, but not essential. As a general rule, a tip
of around 10 per cent is standard for good service.
Tipping is less common in cafes and bars, and is not
usually expected for most other services.
Smoking is banned by law in all indoor public areas,
including shopping centres, anywhere food is served,
bars and nightclubs, but is allowed in some open-air
spaces, making rooftop bars and outdoor dining popular
with smokers. Outdoor (or al fresco) dining is common
throughout Melbourne, particularly in the warm,
summer months. It is also becoming increasingly
popular year-round, with many streets lit up with
large heaters to keep you comfortable as you eat
outside at night and in the cooler months.
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Nightlife
Melbournes nightlife is as exciting and vibrant as
anywhere in the world. As with food and shopping,
there are so many choices there is bound to be something
to suit everybodys taste.
There are various bars all across Melbourne. Melburnians
are particularly fond of the many small bars in and around
the city centre. These can be found in quiet laneways,
above retail shops, in basements, on rooftops and almost
anywhere else you can imagine. They can be hard to find
at first, but your search will always be rewarded.
Melbourne is also famous for its live music scene.
On any night of the week you can see any type of music
you like. Melbourne has a history of supporting small,
independent bands and helping them grow and flourish
to an international presence. Some favourite venues for
live bands around the city include:
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Community Organisations
The following is a short list of just a few community
organisations operating throughout Melbourne.
Victorian Multicultural Association
+61 3 9651 0651
www.multicultural.vic.gov.au
Alliance Francaise de Melbourne
+61 3 9525 3463
www.afmelbourne.asn.au
Australian-American Association of Victoria
+61 419 381 479
www.australianamerican.org
Australian German Welfare Society Inc.
+61 3 9696 0907
www.germanwelfare.org.au
Federation of Chinese Associations Inc.
+61 3 9650 6468
fca.fedsun.org/en
Federation of Indian Associations of Victoria Inc.
1800 342 800
www.fiav.asn.au
Japanese Society of Melbourne Inc.
+61 3 9642 2120
www.jcci-jsm.org.au
South East Asian Assistance Committee Inc.
+61 3 9807 6231
United Kingdom Settlers Association
+61 3 9866 1722
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12. Media
Australia has a very open and diverse media. There are
countless sources of information of all different types.
The following is a brief overview.
Newspapers
There are three major daily newspapers that many people
in Melbourne read. The two local papers are The Age and
the Herald Sun. The Age is a broadsheet and the Herald
Sun a tabloid. The third paper is The Australian, the
national broadsheet. You can read free online versions
of these newspapers at:
www.theage.com.au
www.heraldsun.com.au
www.theaustralian.com.au
These newspapers, and others, can be purchased at
many retail outlets like newsagencies, markets and
convenience stores. Many people choose to subscribe to
these newspapers and have them home delivered.
Many regions also have more localised papers to let
people know what is happening in their community.
These papers are generally home delivered free of charge.
You do not need to ask for this service as it is automatic.
There are also many foreign language newspapers
available throughout Melbourne. For more information
on resources available in your language or for your
community, contact the Victorian Multicultural
Commission or your local Council. More information
and a link to these are available in Chapter 11.
Radio
There are two bands of radio, FM and AM.
The FM dial consists of many commercial and
also public stations playing popular and classical
music. AM radio has music, talk and community
stations. Check the Victorian Multicultural
Commissions Community Directory at
www.multicultural.vic.gov.au for more information
on multicultural and ethnic media organisations.
Some radio stations that may be of particular
interest include:
Television
Melbourne has both free-to-air and cable television
(pay TV). The six free TV stations are:
SBS (Special Broadcasting Service) part publiclyfunded and part community-funded. Specialises in
foreign language and community programming.
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Water restrictions
Australia is generally a dry country. As a consequence
of low levels of rainfall in Melbourne and Victoria,
the Victorian Government has put in place permanent
water saving rules. These water restrictions include such
provisions as only watering your garden at night time,
so water is not lost through evaporation; using a trigger
nozzle on hoses for watering and washing of cars;
not hosing down paved areas; and special permits
for the filling of pools.
Fire restrictions
Being a dry country makes Australia prone to bushfires.
Along with Southern California and the Northern
Mediterranean, South Eastern Australia is the most
bushfire-prone region in the world. There are various
controls and mechanisms that are used to reduce the risk
of fires. As with water, these are managed by DSE. In hot
weather, beware of days of total fire ban. This means
you are not permitted to light any open fire. Total fire ban
days are reported in the media.
To find out more about controlling and regulating fires,
visit www.dse.vic.gov.au or call 136 186. For more
information on total fire ban days, you can also visit the
Country Fire Authority (CFA) at www.cfa.vic.gov.au,
call the CFA Total Fire Ban and Fire Restriction Hotline
on 13 15 99 or call the Victorian Bushfire Information
Hotline on 1800 240 667.
Postal system
The postal system throughout Australia is run by
Australia Post.
Standard letters cost 60c to send anywhere in Australia.
Stamps can be purchased from Australia Post shops
or from a wide range of retailers such as newsagents,
milk bars, corner stores and convenience stores. Use the
large red post boxes for posting regular mail.
Express Post delivery costs more but ensures your
package will arrive the next business day anywhere in
Australia. Use the large yellow post boxes for Express
Post. Non-standard letters and packages require extra
postage. You can buy prepaid package envelopes that
allow for posting of larger sizes, or take your package
to an Australia Post shop, where it can be weighed and
measured and charged accordingly for postage.
For more details on the postal system,
visit www.australiapost.com.au or call 13 76 78.
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Phone number
03 9224 2222
Counselling: Lifeline
13 11 14
Parentline
13 22 89 or
for under 6 years of age call 13 22 29
000
13 27 71
13 11 26
13 25 00
03 9676 6900
13 11 70
Vehicle towing
13 11 76
13 23 60
1300 60 60 24
Gamblers Helpline
Relocation services
38
Medicare
132 011
www.humanservices.gov.au
40
Playgroup Victoria
+61 3 9388 1599
www.playgroup.org.au
Schools Online
www.education.vic.gov.au/
findaservice
Association of Australasian
International Baccalaureate
Schools
www.aaibs.org
Association of Independent
Schools of Victoria
+61 3 9825 7200
www.independentschools.vic.edu.au
Catholic Education
Commission Victoria
+61 3 9267 0228
www.cecv.catholic.edu.au
Department of Education and Early
Childhood Development (DEECD)
1800 809 834
www.education.vic.gov.au
DEECD International Students
+61 3 9637 2990
www.study.vic.gov.au
Study Melbourne
www.studymelbourne.com.au
Study Assist
www.studyassist.gov.au
TAFE Courses Directory
1800 809 834
www.tafe.vic.gov.au
Finance
Exchange Rates
www.x-rates.com
Australian Securities and
Investments Commission (ASIC)
1300 300 630, +61 3 5177 3988
www.moneysmart.gov.au
Australian Taxation Office
132 865, +61 2 6216 1111
www.ato.gov.au
Department of Immigration
and Citizenship (DIAC)
131 881
www.immi.gov.au
Your Choice
www.yourchoice.vic.gov.au
The Australian ISP Directory
http://bc.whirlpool.net.au
Compare Broadband
www.comparebroadband.com.au
National Broadband Network
www.nbnco.com.au
ConnectNow
1300 554 323
www.connectnow.com.au
UtilityOne
1300 076 377
www.utilityone.com.au
Transport
Department of Transport
+61 3 9655 6666
www.transport.vic.gov.au
myki
13 myki (1369 54)
www.myki.com.au
Public Transport Victoria
1800 800 007, +61 3 8608 5021
www.ptv.vic.gov.au
Victorian Taxi Directorate
1800 638 802
www.taxi.vic.gov.au
Yellow Pages phone directory
www.yellowpages.com.au
Tourism Victoria
132 842
www.visitvictoria.com
VicRoads
131 171
www.vicroads.vic.gov.au
Thats Melbourne
www.thatsmelbourne.com.au
Melbourne Citysearch
www.melbourne.citysearch.com.au
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Shopping, food
and dining out
Community, multiculturalism
and local government
Information Victoria
1300 366 356
www.information.vic.gov.au
Preston Market
+61 3 9478 3130
www.prestonmarket.com.au
Media
Prahran Market
+61 3 8290 8220
www.prahranmarket.com.au
Restaurant listings
www.melbourne.citysearch.com.au
www.thatsmelbourne.com.au
The Age
www.theage.com.au
Useful information
Yellow Pages phone directory
www.yellowpages.com.au
White Pages phone directory
www.whitepages.com.au
Water
136 186
www.water.vic.gov.au
Department of Sustainability
and Environment
136 186
www.dse.vic.gov.au
Victorian Bushfire Information
Hotline
1800 240 667
Herald Sun
www.heraldsun.com.au
Australia Post
13 76 78
www.australiapost.com.au
The Australian
www.theaustralian.com.au
Free TV Australia
www.freetv.com.au
Safety Victoria
+61 3 8684 7933
www.safety.vic.gov.au
Foxtel
131 999
www.foxtel.com.au
Optus
1800 780 219
www.optus.com.au
Australian Communications and
Media Authority
www.acma.gov.au
We hope you have found this guide to be a useful resource in your relocation to Melbourne. If there is any further
assistance you require, or any suggestions you have as to how we could improve this guide, please do not hesitate
to contact us, either on our hotline +61 3 9651 8100, or email us at info@invest.vic.gov.au.
Published by Invest Victoria.
This publication is copyright. No part may be reproduced by any process except in accordance with the provisions
of the Copyright Act 1968. State of Victoria 2012
42
Contact
Invest Victoria
Level 33, 121 Exhibition Street
Melbourne, Victoria 3000
Australia
t: +61 3 9651 8100
f: +61 3 9651 9531
info@invest.vic.gov.au
www.investvictoria.com
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