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Author:
P.GODET
Authorised by:
C.GUETIN
H.DERREY
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REVISION HISTORY
Document Reference
Date
Author
Ed.
11/95
M. Eude /
P. Godet /
D. Collin
M.Eude /
P. Godet
01
Modification
Creation for BSS Release 2
01
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CONTENTS
1. INTRODUCTION....................................................................................................................................................................
1.1. Subject.................................................................................................................................................................................
1.2. Scope...................................................................................................................................................................................
1.3. References...........................................................................................................................................................................
2. INDICATORS..........................................................................................................................................................................
2.1. OMC-R Indicators...............................................................................................................................................................
2.2. Interface A Indicators..........................................................................................................................................................
3. METHODOLOGY.................................................................................................................................................................
3.1. Evaluation Process.............................................................................................................................................................
3.2. Indicator Evaluation Priorities............................................................................................................................................
3.2.1. Operation & Maintenance Indicators.........................................................................................................................
3.2.2. System - Radio Quality of Service Indicators.............................................................................................................
3.2.3. Radio Optimization Indicators....................................................................................................................................
3.3. Definition of Monitoring Content.......................................................................................................................................
3.3.1. Operation & Maintenance Indicators.........................................................................................................................
3.3.2. System- Radio Service Quality Indicators...................................................................................................................
3.3.3. Radio Optimization Indicators....................................................................................................................................
3.4. Indicator Evaluation............................................................................................................................................................
4. INDICATOR EVALUATION SHEETS.................................................................................................................................
4.1. List of Operation/Maintenance Sheets................................................................................................................................
4.2. List of System - Radio Quality of service Sheets................................................................................................................
4.3. List of radio Optimization Sheets.......................................................................................................................................
4.4. List of Additional Evaluation Sheets..................................................................................................................................
5. APPENDICES...........................................................................................................................................................................
5.1. O-xx Sheets on OMC-R counters.......................................................................................................................................
5.2. A-xx Sheets on Interface A counters..................................................................................................................................
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INTRODUCTION
Subject
This document provides evaluation methodology for the quality of service information supplied by the system
(OMC-R counters) or by an external analysis of the system (interface A).
It specifies the applicable indicators, and their priority of evaluation and establishes how to evaluate each to
reach an accurate understanding of any problem encountered.
Scope
This document is applicable to Alcatel BSS equipped with the R3 software version (including R3.0, R3.1, R3.2,
R3.3) and also with release B4
References
[1]
BSS Definition of Quality of service Indicators for BSS R3.0/3.1 8BL 00601 0003 MPZZB Rev. 01
[2]
BSS Definition of Quality of service Indicators for BSS R3.2/3.3 8BL 00601 0004 MPZZB Rev. 02
[3]
[4]
AGLAE software User Manual 8BL 00600 0003 HAZZA Rev. 2.1
[5]
Default Radio Parameters for Release 3 , 3DF 00942 0001 PQZZA Ed. 2.1
[6]
Default Radio Parameters for Release 4 , 3DF 00942 0001 PQZZA Ed. 3.0
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INDICATORS
There are two classes of indicator :
- those based on OMC-R counters,
- those based on Interface A analysis.
Starting with Release 3, all major indicators can be reached using OMC-R counters. Therefore, A-Interface
indicators will be mainly used for deep investigations. Nevertheless, all sheets concerning these indicators
remains in this document, as A Interface monitoring may remain a major input for QoS monitoring.
The acceptable quality threshold established for each indicator can be used to prompt highlighting of subsystems when quality of service is downgraded. These thresholds are only meaningful if the number of samples
used to calculate them is sufficient.
The following table presents the indicators required for quality of service monitoring and optimization.
- The names of indicators are the one given in document [1] or [2], please refer to these documents to have full
information concerning definition and computation of these indicators.
- The given thresholds have relatively high levels adapted for the start of optimization. They will be modified
individually once all problems inherent to an indicator have been solved.
A method to determine the new threshold for an indicator is to take the average value of the indicator for the
network and update it periodically (every month).
- The minimum sample is the minimum transactions assumed attempted to consider the failure rate
significant (transaction = OC, TC, HO IN, HO OUT).
- The range represents the entity on which the test is be performed: on a whole BSC, on a BTS.
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OMC-R Indicators
Indicators
Period
Comments
Sheets
1 - Operation /
Maintenance
TRAFFIC SDCCH (low)
HO TRAFFIC RATE
BTS
average =50
> 90%
BTS
O-10
BTS
hour/day
O-20
based on 20 hours of
observation
O-60
< 10%
SDCCH ACCESS FAIL
RATE
25%
SDCCH CONGESTION
2%
TCH ASSIGNMENT
FAILURE RATE
5%
5%
< 50%
10 sec.
10
calls/TCH
BTS/TS
day
< 60%
500
BTS/FU
week
SDCCH AVAILABILITY
< nominal
config.
BTS
day
O-30
TCH AVAILABILITY
< nominal
config.
BTS
day
O-30
ACH AVAILABILITY
2000
O-21
50
BTS
day
BTS
day
BTS
day
O-43
BTS
day
O-31
day
O-50
10 * nb TCH BTS/TS
O-61, 62
O-52
average duration of 1
FU < 60% of BTS
average duration
O-51
BSC
INCOMING INTRA/INTER
BSC HO FAIL BSS
2%
50
BTS
day
-1% on threshold if no
more alerts
O-41,
O-43
1%
50
BTS
hour/day
-0.5% on threshold if
no more alerts
O-40
1%
50
BTS
hour/day
-0.5% on threshold if
no more alerts
O-63
OUTGOING HO
INTRA/INTER FAIL RATE
>15%
50
BTS
day
HO CAUSE = Interference
>10%
100
BTS
day
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O-44
samples = total
number of HO
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O-70
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Indicators
Period
Comments
Sheets
2 - Quality of Service
CALL SETUP SUCCESS
RATE
< 95%
50
BTS
day/week
+1% on threshold if no
more alerts
O-200
CALL DROP
4%
50
BTS
day/week
-1% on threshold if no
more alerts
O-100
SDCCH DROP
5%
50
BTS
day/week
-1% on threshold if no
more alerts
O-201
TCH
ASSIGNMENT
FAILURE RATE
3%
100
BTS
day/week
-1% on threshold if no
more alerts
O-202
2%
BTS
day
O-31
20%
50
BTS
week
>90%
capacity
2% block.
---
BTS
week
average on a week of
daily busy hours :
for cell dimensioning
>90%
capacity
0.5%
block.
---
BTS
week
average on a week of
daily busy hours :
for cell dimensioning
AGCH LOAD
> 60%
capacity
---
BTS
week
average on a week of
daily busy hours :
for cell dimensioning
O-211
PCH LOAD
> 60%
capacity
---
BTS
week
average on a week of
daily busy hours :
for cell dimensioning
O-212
DROP
2%
50
BTS
week
-1% on threshold if no
more alerts
O-80
10%
50
BTS
week
-2% on threshold if no
more alerts
O-81
INC
INTRA/INTER
HANDOVER EFFICIENCY
10%
50
BTS
week
-2% on threshold if no
more alerts
O-82
Quality
> 30%
causes
100
BTS
week
-5% on threshold if no
more alerts
O-71
Level
> 40%
causes
100
BTS
week
-5% on threshold if no
more alerts
O-72
< 20%
causes
100
BTS
week
+5% on threshold if
no more alerts
O-73
O-60
3 - Radio Optimization
TCH ERLANG
SDCCH ERLANG
SDCCH CONG RATE
OUTGOING
RATE
HO CAUSE
UL+DL
HO CAUSE
UL+DL
HO
=
=
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Interface A Indicators
Indicators
Period
Comments
Sheets
1 - Quality of Service
OC BSS Failure (establ.)
> 5%
100
BSC
hour
4% if no BSC left
A-23
> 5%
100
BTS
day
4% if no BTS left
A-23
> 1%
100
BSC
hour
A-20
> 1%
100
BTS
day
A-20
OC BSS failure
Congestion
> 2%
50
BTS
hour
OC BSS failure
Congestion
> 1%
100
BTS
day
A-21
OC NSS Failure
> 5%
100
BSC
hour
A-22
OC NSS Failure
> 3%
100
BTS
day
A-22
TC Failure
> 5%
100
BSC
hour
4% if no BSC left
TC Failure
> 5%
100
BTS
hour
4% if no BTS left
Call Drop
(OC + TC + HO in )
> 4%
50
BSC
hour
3% if no BSC left
A-10
Call Drop
(OC + TC + HO in )
> 4%
50
BTS
day
3% if no BTS left
A-10
Indicators
% blocking
A-21
Period
Comments
Network
month
generation of network
call mix table, for
dimensioning purpose
2 - Optimization / Traffic
Call Mix
(OC/TC/LNU/LPU/HO intext)
---
Nb LU per Call
>5
BSC
week
O-210
Nb LU per Call
> 10
BTS
week
O-210
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Indicators
Period
Comments
Sheets
3 - Optimization /
Handovers
HO incoming Global
Failure (*)
> 25%
50
BTS
couple
week
> 15%
100
BTS
source
week
O-81
> 20%
100
BTS
couple
week
O-81
> 2%
100
BTS
Source
week
O-80
<2
BTS
day
O-21
O-71
(*)
> 20%
50
BTS
couple
week
> 20%
50
BTS
couple
week
HO Cause UL LEV
> 50%
50
BTS
couple
week
HO Cause DL LEV
> 40%
50
BTS
couple
week
O-72
< 20 %
50
BTS
couple
week
O-73
O-71
with respect to the
sum (HO causes)
O-72
Indicators
Period
Comments
Sheets
4 - Causes of Failure
OC CLR REQ Eqpt Fail
> 0.5%
500
BSC
day
Alerter
A-40
> 2%
100
BTS
day
Alerter
A-41
> 5%
100
BTS
day
for detailed
evaluation
A-42
OC CLR REQ
Rad.Itf.MsgFail
> 2%
100
BTS
day
for detailed
evaluation
A-43
> 5%
100
BTS
day
Alerter
A-46
0.5%
100
BSC
day
for detailed
evaluation
A-44
0.0%
100
BSC
day
for detailed
evaluation
A-45
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METHODOLOGY
This chapter will establish a methodology to evaluate the information provided by the counters detailed above:
- evaluation process,
- which priority for evaluating indicators,
- how often and with which observation content (time history),
- how to evaluate and correlate different data.
Evaluation Process
The quality of service monitoring and optimization process is performed as follows:
1 - systematic daily (hourly) monitoring of OMC-R counters,
or systematic (periodic) monitoring of interface A,
2 - setting up of alerters based on indicators and related thresholds to permit rapid discovery of BTS
or BSC with problems and to rapidly identify the problem: operation, system or radio,
3 - periodic reporting of the Top 10 or Top 20 BTS by type of problem, even if acceptable
quality level thresholds have not been exceeded,
4 - evaluation of each subsystem which has triggered an alert according to the indicator priorities
defined in the following section:
4.1 - correlation with other measurements and indicators as discussed in the evaluation sheets,
4.2 - traces at interfaces :
A if detailed causes are needed
ABIS if radio measurements information are needed (fine tuning)
4.3 - drive tests/ spectrum analysis at last if problem identification needs geographical
positioning, or neighbouring information that are not available using ABIS measurements.
5 - identification of solutions and determination of the most effective solution when several solutions
are available,
6 - confirmation of the correction.
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OMC-R or Interface A
OMC-R or Interface A
OMC-R counters
OMC-R counters
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Daily
Observation:
or
Weekly
Monitoring:
Indicator Evaluation
Indicators should be evaluated in the order of priority set forth in the preceding chapter.
The indicators mentioned may be covered by several evaluation sheets, each corresponding to a specific
phenomenon or situation encountered.
Refer to the appropriate evaluation sheet to evaluate a specific indicator.
Each evaluation sheet provides a list of investigations to be performed and the order in which they should be
performed:
- if the problem description and/or results of investigation does not correspond to the problem
encountered, go to the following item in the sheet.
- if a problem corresponds to the current one listed in the sheet, perform the suggested action; the
evaluation is then completed for the current sheet.
An evaluation sheet may call out another sheet based on the correlation of events encountered.
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APPENDICES
O-xx Sheets on OMC-R counters
Sheet
Document Number
Sheet O-10
Sheet O-20
Sheet O-21
Sheet O-30
Sheet O-31
Sheet O-40
Sheet O-41
Sheet O-43
Sheet O-44
Sheet O-50
Sheet O-51
Sheet O-52
Sheet O-60
Sheet O-61
Sheet O-62
Sheet O-63
Sheet O-70
Sheet O-71
Sheet O-72
Sheet O-73
Sheet O-80
Sheet O-81
Sheet O-82
Sheet O-100
Sheet O-200
Sheet O-201
Sheet O-202
Sheet O-210
Sheet O-211
Sheet O-212
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Document number
Sheet A-10
Sheet A-20
Sheet A-21
Sheet A-22
Sheet A-23
Sheet A-40
Sheet A-41
Sheet A-42
Sheet A-43
Sheet A-44
Sheet A-45
Sheet A-46
END of DOCUMENT
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