Kent Bruggeman

7999 New Brunswick Drive, Cincinnati, OH 45241

513-779-0787 Home 513-659-1345 Cell

SENIOR HOTEL OPERATIONS & HUMAN RESOURCES EXECUTIVE

PROFESSIONAL EXPERIENCE
WINEGARDNER & HAMMONS, INC., CINCINNATI, OHIO

1990- Present

Executive Vice President

2013-Present
Responsible for Finance, Construction, Operations and Human Resources disciplines for the Companys nine
ownership groups, 24 hotels, 10 brands, and 2,500 associates with revenues totaling over $250 million.
Oversaw Finance transition and successfully assumed Duties of CFO.
Performed the research and the underwriting for 7 new projects in 2014, totaling $300,000,000 in hotel
development.
Marriott Partnership circle award 2014, our companys 15th and first in three years.

SVP Operations, Human Resources, Owner Relations

2004-2013

Responsible for all aspects of Hotel Operations, Human Resources and Ownership Relations for Successful multirole leader in Human Resource and Operations disciplines, while also overseeing interdisciplinary sales and
marketing initiatives/roll-outs, construction projects and brand initiatives.
Improved company-wide labor efficiencies 20% from 2006 to present.
Eight consecutive Gallup Great Workplace awards. Most of any Gallup client worldwide.
Managed a 25% workforce reduction post largest recession in lodging industry history.
Successfully opened multiple properties in the last 10 years including the highly awarded Carmel Renaissance
in 2008. The Residence Inn Cincinnati Downtown opened in 2011 as the Number 1 New Build Residence Inn
in the US and is currently ranked Number 2 in the brand in customer satisfaction.
Improved Associate Engagement scores 12% in the last nine years from 4.09 to a 4.52.

Senior Vice President Human Resources

2001-2004

Responsible for all aspects of the Human Resource discipline inclusive of recruitment and selection, employment,
development and wage administration. Communications and legal issues company-wide for 3,200 associates and
31 hotels.
Organized rollout of labor productivity improvement tool, resulting in 10% improvement in efficiency
company-wide.
Orchestrated reduction in force post September 11th with no legal issues.
Successfully implemented Gallup Selection Tools and Associate Engagement instrument.
Successfully avoided two union organization efforts.
Reduced company-wide employment costs in 2003 by 30%

Regional Vice President Operations

2000-2001

Responsible for all aspects of operations for 11 hotels, representing 6 brands. Duties included financial oversight,
management development, ownership relations and presentations, budgeting and revenue forecasts for entire
region.
Led opening of Cincinnati Marriott North on time and under budget.
Completed extensive renovation project and repositioning of Cincinnati DoubleTree for third party owner.
Developed Cincinnati sales market organization to improve cross-sell and revenue optimization.
Oversaw Cincinnati market reduction in force, post spring of 2000.

WINEGARDNER & HAMMONS, INC., CINCINNATI, OHIO (CONT.)

General Manager Cincinnati Marriott Northeast

1996-2000

AAA 4 Diamond, 302 room suburban hotel. Revenues of $13.3 million, $3.9 million in Food & Beverage. 11,000
square feet of meeting space.
Improved yield at hotel by 25%, Revpar Index 155%.
Improved profitability 2 percentage points at margin. $1 million over Proforma second year of operation;
$770,000 over prior year.
Marriott GM of the year 1999
Marriott Hotel of the year 1999
Implemented Cluster Revenue Management Program for Cincinnati, on property oversight for multiple
properties.
Grew food and beverage revenues 30% from 1997 to 1999.
Pilot hotel for Marriott AT YOUR SERVICE, customer response program that became brand standard.
American Hotel Motel Association, American Lodging Excellence, Individual Property Champion, Customer
Service, 1999.

General Manager Holiday Inn Baltimore Inner Harbor

1993-1996

375 room downtown convention hotel. Revenues over $13 million, $2 million Food and Beverage. One
restaurant, 11,000 square feet of meeting space.

General Manager Holiday Inn Reno Downtown

1991-1993

286 room downtown property. Revenues $6+ million, $1.5 million Food and Beverage. One restaurant, 10,000
square feet of meeting space.

General Manager Holiday Inn Cincinnati Downtown

1990-1991

244 room downtown property. Revenues $4 million, $1.2 million Food and Beverage. One restaurant, 3,000
square feet of meeting space, nightclub.

ADDITONAL WORK EXPERIENCE

THE FLATLEY COMPANY, General Manager

1988-1990

AIRCOA, Resident Manager & Food & Beverage Director

1985-1988

CHI-CHIS, Management Training

1984-1985

ASSOCIATED MOTOR INNS, Food & Beverage Director

1984-1984

HARPENAU, INC., General Manager/Assistant Food & Beverage Director

1983-1984

THE WINE CELLAR, Restaurant Manager

1980-1983

BOARDS, COMMITTEES & ACTIVITIES

Visiting Faculty in Residence, Cornell University, The School of Hotel Administration, 2014-2015
Member Marriott Full Service Hotel Advisory Board, 2013-2015
Member, Cincinnati Convention Bureau
Past President of Warren County Convention & Visitors Bureau
Past Member, Parents Advisory Committee Member Centre College

Moeller High School Athletic Advisory Board

Former Treasurer, Maryland Hotel Association

EDUCATION
Master of Business Administration, University of Cincinnati, Cincinnati, OH

2015

MBA, University of Cincinnati, graduation summer 2015, current GPA, 3.84

Bachelor of Science in Micro-Biology, the Ohio State University, Columbus, OH
Captain, 4 year letter winner, Ohio State Wrestling Team

1980