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EXPRESSIVE
ANALYTICAL
AMIABLE
lo
ASSERTIVENESS
DRIVER
lo
RESPONSIVENESS
hi
DRIVER
EXPRESSIVE
just do it!
wants to know what and when
likes to take charge
Tasks
People
were great!
wants to know why and who
likes co-operation and loyalty
ANALYTICAL
AMIABLE
Ask
4
Driver
O
O
O
O
O
O
z
z
(hi A, lo R)
Their main priority is the task in hand, and the results achieved
Under pressure, they will assert themselves strongly and dictate the way
things are going to be
Expressive
O
O
O
O
O
O
O
z
z
(hi A, hi R)
They like to try the new and different; to live for the here and now
They have happy spirits and can endure hardships and trials easier than
other social styles
Amiable
O
O
O
O
O
O
O
O
z
z
(lo A, hi R)
Analytical
O
O
O
O
O
O
O
O
O
z
z
(lo A, lo R)
Their main priority is the job at hand and the process to achieve it
Under pressure, an Analytical will withdraw into their own world and
avoid contact with the causes of their stress.
Driver
(hi A, lo R)
EMOTIONS
STRENGTH
z
z
z
z
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z
z
WEAKNESS
z
z
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z
z
z
z
AT WORK
Unemotional
Independent, self-sufficient
Strong-willed and decisive
Change "junkie"
Must correct wrongs
Exudes confidence
Not easily discouraged
Bossy, insensitive
Quick-tempered
Impatient, cant relax
Enjoys argumentation
Wont give up when losing
Unsympathetic
Dislikes show of emotions
z
z
z
z
z
z
z
z
z
z
z
z
AS A FRIEND
Goal-oriented
Sees the whole picture
Organizes & plans ahead
Motivates people to action
Seeks practical solutions
Insists on production
Thrives on opposition
z
z
z
z
z
z
z
z
z
z
Expressive
(hi A, hi R)
EMOTIONS
STRENGTH
z
z
z
z
z
z
z
WEAKNESS
z
z
z
z
z
z
z
AT WORK
Emotional, demonstrative
Lives in the present
Talkative, storyteller
Good sense of humor
Sincere heart, curious
Holds listeners physically
Always a child
Exaggerates
Egotistical
Naive and gullible
Seems phony to some
Weak-willed, reactive
Restless
Fearful
z
z
z
z
z
z
z
z
z
z
z
z
AS A FRIEND
z
z
z
z
z
z
z
z
z
z
z
z
Amiable
(lo A, hi R)
EMOTIONS
STRENGTH
z
z
z
z
z
z
z
WEAKNESS
z
z
z
z
z
z
z
AT WORK
Low-key personality
Quiet, but witty
Calm, cool and collected
Sympathetic and kind
Patient and well-balanced
Easygoing and relaxed
Happily reconciled to life
z
z
z
z
z
z
z
z
z
z
z
z
AS A FRIEND
Not goal-oriented
Lacks self-motivation
Lazy and careless
Prefers to be a spectator
Hard to get moving
Resents being pushed
Discourages others
z
z
z
z
z
z
z
z
z
z
z
z
Analytical
(lo A, lo R)
EMOTIONS
STRENGTH
z
z
z
z
z
z
z
WEAKNESS
z
z
z
z
z
z
z
AT WORK
z
z
z
z
z
z
z
z
z
z
z
z
AS A FRIEND
Schedule/Detail-oriented
Orderly and organized
Wants things done right
Likes charts, figures, etc
Sets high standards
Persistent and thorough
Finishes what he starts
z
z
z
z
z
z
z
z
z
z
z
z
Other Theories
Merrill & Reid
(approx correlation)
Driver
Expressive
Amiable
Analytical
Hippocrates/Galen
Choleric
Sanguine
Phlegmatic
Melancholic
Le Haye/Littauer
Powerful
Choleric
Popular
Sanguine
Peaceful
Phlegmatic
Perfect
Melancholic
Jung
Director
Intuitor
Feeler
Thinker
Extrovert/Thinker
Extrovert/Feeler
Introv ert/Feeler
Introv ert/Thinker
Drucker
Action Man
Front Man
People Man
Thought Man
ControllingTaking
AdaptingDealing
SupportingGiving
ConservingHolding
DISC
Dominance
Influencing
Steadiness
Compliance
Lefton
DominantHostile
DominantWarm
SubmissiveWarm
SubmissiveHostile
My ers-Briggs
* P Bender
13
Caveats
z
Beware of
O
Just remember:
75% of the world is not in your quarter!
14
Talking
O What they talk about
O How they talk
O Tone of voice
O Pace of speech
Body Language
Communication Style
Responsiveness
Listening Pattern
z
z
z
z
Working
O Style
O Area
O Pace
15
EXPRESSIVE
I will
I want
I think
I feel
ANALYTICAL
AMIABLE
16
O
O
O
O
TELL
EXPRESSIVE
States, commands
Direct assertion
O
O
Enquires
Indirect assertion
ANALYTICAL
O
O
States, commands
Direct assertion
Enquires
Indirect assertion
AMIABLE
ASK
17
Louder
Uses voice to emphasise points
EXPRESSIVE
z
z
z
z
z
Quieter
Does not vary voice much
ANALYTICAL
z
z
Louder
Uses Voice to emphasise points
Gets easily excited
Quieter
Does not vary voice much
AMIABLE
18
EXPRESSIVE
Very fast
Fast
Moderate
Slower
ANALYTICAL
AMIABLE
19
Body Language
DRIVER
z
z
z
z
z
z
z
z
Leans forward
Limited or no facial expressions
Intense eye contact
Deliberate movements
Leans back
Limited or no facial expressions
Limited eye contact
Limited gestures
ANALYTICAL
EXPRESSIVE
z
z
z
z
z
z
z
z
Leans forward
Controlled facial expressions
Good eye contact at others?
Lots of gestures
Leans back
Some facial expressions
Good eye contact
Regular gestures
AMIABLE
20
10
Communication Style
DRIVER
z
z
z
z
z
z
EXPRESSIVE
Specific, concise
Clear, logical
Formal, bottom-line
z
z
z
z
ANALYTICAL
Animated, excitable
Can come on too strong
Informal, casual
Dreamy thoughts
May seem vague
Informal, casual
AMIABLE
21
Responsiveness
DRIVER
z
z
z
z
z
z
EXPRESSIVE
ANALYTICAL
z
z
z
z
Friendly
Responsive
Enjoys the conversation
AMIABLE
22
11
Listening Pattern
DRIVER
Can be a poor listener
Wants to control conversation
May interrupt
Likes to summarize
z
z
z
z
EXPRESSIVE
z
z
z
z
z
z
ANALYTICAL
Listens
Reacts to what youre saying
Talks a lot
Good listener
Reacts to what youre saying
Cares
AMIABLE
23
Work Style
DRIVER
z
z
z
z
z
z
z
ANALYTICAL
EXPRESSIVE
z
z
z
z
z
z
z
AMIABLE
24
12
Work Area
DRIVER
z
z
Functional, organized
Work is in priority order
EXPRESSIVE
z
z
z
z
z
z
z
z
ANALYTICAL
AMIABLE
25
Work Pace
DRIVER
z
z
EXPRESSIVE
z
z
z
z
z
z
Methodical
Steady stream of work
Likes a predictable routine
ANALYTICAL
z
z
z
Faster
Bores easily
Moves from one thing to another
Slower / rarely in a hurry
Needs time to change
Dislikes pressure
AMIABLE
26
13
27
Self-assessment
z
z
z
z
Characteristics
Motivations & attitudes; needs & wants
Self-image
Behaviour questionnaire
28
14
Characteristics
DRIVER
z
z
z
z
z
z
z
z
z
z
z
z
Action-Oriented
Adventurous
Authoritative
Candid
Challenging
Competitive
Hard-Driving
Impressive
Powerful
Results-Oriented
Self-Reliant
Strong-Willed
EXPRESSIVE
z
z
z
z
z
z
z
z
z
z
z
z
Animated
Charismatic
Dramatic
Enthusiastic
Lively
Motivating
Optimistic
Outgoing
Popular
Spontaneous
Stimulating
Talkative
AMIABLE
z
z
z
z
z
z
z
z
z
z
z
z
Accommodating
Agreeable
Appreciative
Cooperative
Diplomatic
Even-Tempered
Generous
Patient
Sentimental
Supportive
Trusting
Understanding
ANALYTICAL
z
z
z
z
z
z
z
z
z
z
z
z
Accurate
Analytical
Consistent
Detail-Oriented
Diligent
Logical
Meticulous
Orderly
Precise
Task-Oriented
Technical
Thorough
29
Driver
(hi A, lo R)
Primary Characteristic
[Strength]
Go getter
Ambitious
Motivated By
Results
Attitude to Goals
Group Role
Leader
Needs to
Be in control
Productivity
Making an impact
Power
30
15
Expressive
(hi A, hi R)
Primary Characteristic
[Strength]
Networker
Socialiser
Motivated By
Applause
Attitude to Goals
Group Role
Rapport builder
Needs to
Be centre of attention
Contribution
Giving others opportunities
Recognition
31
Amiable
(lo A, hi R)
Primary Characteristic
[Strength]
Peacemaker
Bridge builder
Motivated By
Approval
Attitude to Goals
Group Role
Interpersonal
Needs to
Feel included
Involvement
Being considerate of others
Approval
32
16
Analytical
(lo A, lo R)
Primary Characteristic
[Strength]
Fact finder
Pragmatist
Motivated By
Activity
Attitude to Goals
Group Role
Information provider
Needs to
Quality
Sound judgement
Responsibility
33
Self-image
Merrill & Reid
Driver
Expressive
Amiable
Analytical
Boss
Impulsive
Helper
Processor
Behav ioural
Commander
Affective
Socializer
Interpersonal
Supporter
Cognitive
Logistical
Dominance
Inducement
Submission
Compliance
True Colours
Green
Orange
Blue
Gold
Bird Symbols
Eagle
Peacock
Dove
Owl
Lion
Otter
Cocker Spaniel
Beaver
triangle
parallelogram
circle
square
Other Expressions
Animal Symbols
Shapes
* P Bender
34
17
16
A
S
S
E
R
T
I
V
E
N
E
S
S
EXPRESSIVE
15
14
13
12
11
10
9
8
7
6
5
4
3
2
ANALYTICAL
AMIABLE
0
1
10
11
12
13
14
15
16
RESPONSIVENESS
35
18
Panic
Zone
Comfort Zone
Discomfort Zone
uncertainty
fear
37
Fears .
DRIVER
EXPRESSIVE
Being bored
Loss of control
Rejection
Being criticised
Being alone
Quick decisions
Loss of security
ANALYTICAL
AMIABLE
38
19
Under Stress
DRIVER
z
z
z
z
z
Is energised
Will become assertive
Seeks control
Gets over-focused on detail
May withdraw
EXPRESSIVE
z
z
z
z
z
ANALYTICAL
AMIABLE
39
Will withdraw
ANALYTICAL
EXPRESSIVE
z
Will submit
AMIABLE
40
20
BEHAVIOUR ZONES
DRIVER
EXPRESSIVE
normal
under stress
under
extreme
stress
ANALYTICAL
AMIABLE
41
WORKING TOGETHER
DRIVER
EXPRESSIVE
mutual
overlap
broad
comfort
zones
ANALYTICAL
AMIABLE
42
21
EXPRESSIVE
little
mutual
overlap
reduced
comfort
zones
ANALYTICAL
AMIABLE
43
EXPRESSIVE
Disjoint
(no overlap)
minimal
comfort
zones
ANALYTICAL
AMIABLE
44
22
ANALYTICAL
EXPRESSIVE
AMIABLE
45
46
23
Wants
DRIVER
EXPRESSIVE
Power
Popularity
Perfection
Peace
ANALYTICAL
AMIABLE
47
Causes of conflict
ANALYTICAL
PRIORITIES
PA
CE
&
ES
TI
RI
PR IO
PRIO R
IT
E
IE
C
S
PA
&
PRIORITIES
EXPRESSIVE
PACE
PACE
DRIVER
AMIABLE
48
24
Driver
(hi A, lo R)
DONT
Be ambiguous
49
Expressive
(hi A, hi R)
DONT
Dwell on details
Nit-pick
Be too serious
Compliment them
25
Amiable
(lo A, hi R)
DONT
Focus on tradition
Be flexible
Hurry them
Confront them
Attack
Be dictatorial or autocratic
51
Analytical
(lo A, lo R)
DONT
Be vague, inconsistent or
illogical
Talk facts
Be intolerant of details
Rush things
Be too personal
Be overly casual
52
26
High Versatility
Narrow interests
Broad interests
Rigidity
Flexibility
Unwilling to adapt
Adapts readily
Resistant to feedback
Open to feedback
References
z
Personal Styles and Effective Performance: Make Your Style Work for You
by David W. Merrill & Roger H. Reid
Im Not Crazy, Im Just Not You: The Real Meaning of the 16 Personality Types
by Roger R. Pearman & Sarah C. Albritton
The Delicate Art of Dancing with Porcupines: Learning To Appreciate the Finer
Points of Others
by Bob Phillips
54
27