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Phase VII ALU-IN has been commissioned in Tamilnadu LSA (including Chennai TD).
All GSM Mobile Customers have been migrated to the new IN.
SMS based activities hitherto handled by offline through SMS short code
care of ALU IN with the new short code
123.
There is change in procedure for USSD [*124#] and SMS [123] activities for prepaid customers.
The following is the procedure for the self-care activities in new ALU IN:
*124#
Press 1
Press 2
For Recharge
1 Voucher Recharge
2 Third Party Recharge
Press 3
Press 4
9 to go back to or
0 to exit.
STV
1 STV Enquiry
2 STV Subscribe
9 to go back to or
0 to exit.
Friends & Family [F & F]
1 FnF View
2 FnF Add
3 FnF Modify
0 to exit
Press 5
Plan Change
Press 0
To exit
DESCRITPION OF ACTIVITY
To continue the existing plan
PLAN CONTINUE
PLAN ANBU
PLAN MIN
PLAN NESAMGOLD
PLAN RTP
PLAN RTPFR199
PLAN SEC
To activate any STV or for other activities, Type the format and SMS to 123
1. FOR ACTIVATION OF COMBO, ROAM, SMS, VOICE & DATA STVs:
SMS Format STV <Type><MRP>
Examples:
For activation of COMBOSTV71
Format: STV COMBO71
For activation of ROAM STV33
Format: STV ROAM33
For activation of SMS STV12
Format: STV SMS12
For activation of VOICE STV122
Format: STV VOICE122
For activation of DATA STV1011
Format: STV DATA1011
2. FOR OTHER ACTIVITIES
Format of SMS to 123
For Last CDR
LAST
LAST5
FNFLIST
PLANLIST
BAL