END USER SOFTWARE LICENSE AGREEMENT

IMPORTANT: READ THIS AGREEMENT (AGREEMENT) CAREFULLY. IT IS A LEGAL

CONTRACT GOVERNING YOUR USE OF SOFTWARE, CERTAIN SERVICES PROVIDED BY AVG
AND AVG COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE
INFORMATION. BY CLICKING THE ACCEPT, ACTIVATE OR SIMILAR OPTION OR INSTALLING
OR USING THE ACCOMPANYING SOFTWARE PRODUCT, YOU (ON BEHALF OF YOURSELF
AND/OR THE COMPANY OR LEGAL ENTITY ON WHOSE DEVICE THE SOFTWARE IS
INSTALLED):

AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE TERMS

AND CONDITIONS REFERENCED IN SECTION 4.

AGREE THAT AVG MAY COLLECT AND USE CERTAIN INFORMATION RELATED TO YOUR
USE OF THE SOFTWARE OR THE SERVICES, AS EXPLAINED IN DETAIL IN SECTION 9
BELOW, AND IN OUR PRIVACY POLICY AND OUR FAIR PROCESSING NOTICE.

YOU MAY NOT ACCEPT THIS AGREEMENT IF YOU ARE NOT AT LEAST 18 YEARS OF AGE AND,
IN ANY EVENT, OF A LEGAL AGE TO FORM A BINDING CONTRACT. FOR INDIVIDUALS WHO ARE
UNDER AGE 18, A PARENT OR LEGAL GUARDIAN MUST ACCEPT THIS AGREEMENT ON YOUR
BEHALF AND MUST PROVIDE PERMISSION TO YOU TO USE THE SOFTWARE OR THE
SERVICES. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT AUTHORIZED TO USE THE
SOFTWARE OR SERVICES. IF YOU ACCEPT THIS AGREEMENT, YOU REPRESENT THAT YOU
HAVE THE CAPACITY TO BE BOUND BY IT.
If you do not wish to agree to these terms or use the Software, please click DECLINE or CANCEL or
BACK or any similar option. If applicable, you may obtain a refund of the purchase price as follows:

If you purchased a download, follow the instructions at www.avg.com/support and contact us

with your refund request. The credit will be refunded into your bank account within thirty (30)
days following your refund request. If you purchased the Software whereby the Initial Term is
30 days and each subsequent Renewal Term is limited to a 30 day period, you are only eligible
to obtain the refund price relating to the Initial Term;

If you purchased a download from Google Play website, please follow Google refund process
outlined
at
the
following
website: http://support.google.com/googleplay/bin/answer.py?hl=en&answer=134336. AVGs
standard refund policy shall not apply in such circumstances.

If you purchased the Software from a third party vendor, please contact your vendor with a
refund request;

If you purchased a Mobile Software product directly from AVG, please contact us via the contact
form located within the Mobile Software itself with a refund request;

For all other purchases, destroy all copies of the Software you may have made (including
archival copies) and return the Software in its original package, along with your receipt, to the
point of purchase.

AVG may change this Agreement at any time and may notify you about such change. You may be
required to read and accept such changes of this Agreement to continue to use the Software. You are
not required to accept these terms or any change or update of these terms but, unless and until you do,
you will not be authorized to use the Software or the Services and the Software may not install or
activate. Your continuing use of the Software constitutes your acceptance of any such change to this
Agreement.
NOTICE: THE SOFTWARE MAY CONTAIN A TIME OUT FEATURE THAT WILL RENDER THE
SOFTWARE INOPERATIVE AT THE END OF THE TERM (AS DEFINED BELOW).

1. 1. Definitions.
1. 1.1 Authorized Purposes means (i) personal, noncommercial use of Free Software and (ii) personal
use or internal commercial use of other Software or Services.
2. 1.2 Affiliate means, with respect to any party, an entity controlling, controlled by or under common
control with the applicable party. Control, as used in this Section 1, means ownership of more than
50% of the outstanding voting interest of the applicable entity.
3. 1.3 Applicable Conditions means the terms and conditions specified (i) in your order if you downloaded
the Software in electronic form over the Internet, (ii) on the Software package if you purchased the
Software on CD or other physical medium, or (iii) in the applicable standard terms and conditions for the
Services. Applicable Conditions may include, without limitation, any terms or conditions specifying the
duration of the Initial Term and the maximum number of Devices on which you are authorized to use the
Software.
4. 1.4 AVG means AVG Netherlands BV, a company formed under the laws of the Netherlands, and any
other AVG Affiliates authorized to license applicable Software from time to time.
5. 1.5 Free Software means Software provided to you without charge, including without limitation (i)
Software provided for trial or evaluation purposes, or (ii) Software marked or otherwise designated as a
beta test version of a Software, irrespective of whether payment has been made or (iii) any other
Software or Service as made available by AVG as free Software or Services from time to time.
6. 1.6 Device means any mobile phone, mobile device, tablet, mobile network appliance other mobile
product or any personal computer running on an operating system supported by AVG as specified in
the Applicable Conditions and in the Technical Specifications in respect of the Software.
7. 1.7 Feature means AVG Do Not Track.
8. 1.8 Initial Term means the period beginning on the date you acquired the Software and continuing for
the term specified by the Applicable Conditions.
9. 1.9 Mobile Software means the Software designated to be used on Devices excluding personal
computers, and subject always to any exclusions or limitations set forth in the Applicable Conditions.
10. 1.10. Privacy Policy means the AVG privacy policy available at http://www.avg.com/privacy as updated
from time to time.
11. 1.11. Renewal Term has the meaning ascribed to it by Section 3.1 of this Agreement.
12. 1.12. Services means the services accompanying the Software or such other services purchased,
provided for free, or requested by you in connection with the Software and which, as a result of such
transaction, are provided by AVG.
13. 1.13. Software means the relevant software product the use of which is subject to the terms and
conditions of this Agreement (including but not limited to any Mobile Software and AVG Anti-Virus Free
Edition for Linux).

14. 1.14. Technical Specifications means the technical documentation applicable to the relevant Software,
available at www.avg.com/technical-specifications.
15. 1.15. Term means the Initial Term together with all Renewal Terms.
16. 1.16. Third Party Materials means software, services, websites, offers and promotions or products
provided by any third party and governed by Third Party Terms and Conditions.
17. 1.17. Third Party Terms and Conditions means any third party terms and conditions governing the use
of Third Party Materials.
18. 1.18. Update means content or code which updates the Software from time to time, including but not
limited to: updated malware signature, updated anti-spyware definitions, updated antispam rules,
updated virus definitions, updated URL lists, updated firewall rules, updated intrusion detection data,
updated lists of authenticated web pages, updated vulnerability or any other available update provided
by AVG from time to time in connection with the Software.
2. 2. License Grant; Related Provisions.
1. 2.1 Grant of License. AVG, subject to the terms and conditions of this Agreement, hereby grants you a
non-exclusive and non-transferable license during the applicable Term to use the Software only in
executable or object code form and to receive and to use the Services, as applicable, solely for
Authorized Purposes in the specified quantity and in accordance with the Applicable Conditions and
Technical Specifications. Without limiting the foregoing, (i) if you received the Software in combination
with a Device, this license grants you to right to use the Software solely in conjunction with the applicable
Device in accordance with the Applicable Conditions and Technical Specifications; and (ii) if you
received the Software in combination with any other software or services, this license grants you the
right to use the Software solely in conjunction with the applicable unit of software or the applicable
services in accordance with the Applicable Conditions and Technical Specifications.
2. 2.2 Use of Services. The Services will be governed by the Service Terms and Conditions which can be
located at the applicable website. The terms and conditions covering provision of support Services are
specified at www.avg.com/support and may be amended from time to time by AVG.
3. 2.3 Limitations. You shall not, and shall not permit any third party to, (i) copy the Software for any
purpose other than as reasonably necessary to use the same as contemplated by this Agreement and
for un-installed/off-line copies for disaster recovery purposes, (ii) install the Software on more Devices
than the specified quantity authorized by the Applicable Conditions and the Technical Specifications,
(iii) use any license number supplied by AVG in connection with Software on more than one (1) Device
at any time unless expressly authorized by AVG, (iv) disclose any license number to any party other
than AVG or AVG designated representatives in order to obtain support services in respect of the
Software, (v) publish or otherwise make available to third parties the Software or any license number or
use the same other than for Authorized Purposes, (vi) except as expressly authorized by law, reverse
engineer, disassemble, decompile, translate, reconstruct, transform or extract the Software or any
portion of the Software (including without limitation any related malware signatures and malware
detection routines), (vii) except as expressly authorized by law, change, modify or otherwise alter the
Software (including without limitation any related malware signatures and malware detection routines),
(viii) resell, distribute, broadcast, transmit, communicate, transfer, pledge, rent, share or sublicense the
Software and the Services (ix) grant any third party access to or use of the Software on a service bureau,
timesharing, subscription service or application service provider or other similar basis, or (x) defeat or
circumvent, attempt to defeat or circumvent, or authorize or assist any third party in defeating or
circumventing controls on the installation or use of copies of the Software, (xi) install the Software on
any operating system not supported by AVG, or (xii) remove any copyright, trademark or other
proprietary notices from the Software. ANY USE OF THE SOFTWARE OR THE SERVICES OTHER
THAN AS EXPRESSLY AUTHORIZED OR EXPRESSLY PROHIBITED BY THIS SECTION 2,

CONSTITUTES A MATERIAL BREACH OF THIS AGREEMENT AND MAY VIOLATE APPLICABLE

COPYRIGHT LAWS.
4. 2.4 AVG Secure Installer. AVG, in connection with your installation of the Software, may offer you the
option to employ the AVG Secure Installer which may contain certain Third Party Materials. Such Third
Party Materials are supplied by third parties and are subject to the Third Party Terms and Conditions
and any relevant license agreements, terms of use, terms of service, privacy policies and other
conditions established by those third parties. Please read those conditions carefully before accepting
them. You agree that AVG is not responsible for the content or performance of any such Third Party
Materials, does not warrant or endorse any such Third Party Materials or assume or have any liability
whatsoever to you or any third party with respect to such Third Party Materials. If you access, download
or use such Third Party Materials, you do so entirely at your own risk.
5. 2.5 AVG Do Not Track.
(i). AVG may include the AVG Do Not Track Feature within the Software. The Feature allows you to
identify websites that are tracking your online activities. In addition, you may elect whether you want
to block such tracking activities or not, according to your privacy preferences. AVG shall not be
responsible for the results of any changes to the settings of the Feature performed by you. You
expressly agree that by default the Feature blocks certain websites from tracking your activities on the
Internet. Should you object to such blocking, please change your preferences at any time via the
Feature icon in your Internet browser. You expressly agree that some content of third party websites
on the Internet may not be visible to you, if you keep the default setting of the Feature activated, or if
you change your default settings to block all tracking activities. You expressly agree that not all tracking
may be identified.
(ii). You agree that the Feature will only be functional in the following Internet browsers: Microsoft
Internet Explorer, Mozilla Firefox and Google Chrome. In iOS and MAC OSX the feature will only be
functional in the following Internet browsers: AVG Family Safety browser and AVG Safe browser.
(iii). You agree that the Feature may inform any tracking websites or website elements about your wish
to block their activities. No further information is transmitted in such communication.
6. 2.6 Updates. AVG, from time to time during the Term, may provide Updates to the Software. Updates
will be deemed Software for all purposes under this Agreement. You agree that you must download and
permit installation of Updates when available in order to obtain maximum benefit from the Software. As
part of the software and service delivery process for the Software, you further agree that all or some
portion of each Update may be installed automatically without any action on your part. In no event shall
AVG have any obligation to provide you with Updates during the Term or following expiration or
termination of the Term, and AVG in its sole discretion may terminate Updates for any version of the
Software other than the most current version, or Updates supporting use of Software in connection with
any versions of operating systems, email programs, browser programs and other software other than
the most current version.
7. 2.7 Customer Comments. AVG welcomes your comments concerning the Services and/or the Software,
including notice that you have experienced a Software failure, error or other malfunction and suggestions
for additional or different features and functions. Please send us your comments and suggestions using
the web form located at www.avg.com/escalation-feedback-user. AVG shall have no obligation to
respond or act on any such comments or suggestions, but you grant AVG a perpetual, transferrable,
sublicensable, irrevocable, fully paid-up, royalty-free, worldwide right and license under your intellectual
property rights (if any) to copy, modify, display, perform, retain, distribute and implement your comments
and suggestions in the Software, the Services and other products and services offered by AVG, its
Affiliates, and their respective licensors, licensees, successors and assigns.

8. 2.8 Testing, Benchmarking. You shall not, and shall not permit any third party to, test or benchmark nor
externally disclose or publish testing or benchmark results for any AVG Software without AVG prior
written consent. Requests for authorization for testing or benchmarking can be directed through testing
and benchmarking authorization section on the relevant AVG website.
3. 3. Renewals, Termination.
1. 3.1 Renewals. AVG, prior to the conclusion of the applicable Term, may offer you the opportunity to
extend the licenses granted by this Agreement at AVG then-current renewal price. You may accept any
such offer by following the directions set forth in the offer, at which time the term of the Agreement will
be extended for the applicable period (each, a Renewal Term).
2. 3.2 Termination. AVG, in addition to such other rights as may be available at law in equity or otherwise,
shall be entitled to terminate the license granted by this Agreement without liability (i) for convenience
on five (5) days prior notice, provided that AVG, in its sole discretion, shall either refund to you the
license fees you paid in respect of the unexpired portion of applicable Term of the Software license or
Services, pro-rated over the applicable Term, or grant a license for a substantially similar product for the
remainder of the Term, or (ii) for cause at any time without notice if you commit a breach of this
Agreement.
3. 3.3 Effect of Termination. On the expiration or termination of this Agreement, you shall cease using the
Software or the Services, AVG may cease making Updates available to you, and the Software may
cease functioning. Sections 1, 2.3, 3, 4, 5, 6, 7, 8, 9, 11, 12 will survive the expiration or termination of
this Agreement.
4. 4. Additional Terms.
You hereby agree that Software and the Services may contain links to certain Third Party Materials
for which AVG is not responsible. You further agree and confirm that you have reviewed and accepted
the Third Party Terms and Conditions, specific to the applicable Third Party Materials. AVG disclaims
any liability or warranty in relation to any Third Party Materials and Third Party Terms and Conditions.
5. 5. Ownership.
1. 5.1 AVG reserves all rights in the Software and Services not expressly granted by this Agreement. All
copyrights, trade marks and other conceivable intellectual property rights in and to the Software and
Services (including, but not limited to, malware signatures and other data files, images appearing in the
Software and screen displays as well as any and all documentation relating to the Software) are owned
by AVG or its licensors, and are protected by United States and foreign copyright laws, international
treaties and other applicable laws. Any copy of the Software you are permitted to create pursuant to this
Agreement must contain the entire copyright notice and other notices included with the original copy of
the Software.
2. 5.2 Any trade names, trade marks, service marks, logos, domain names or other distinctive brand
features used with, on or relating to any third party products or services including Third Party Materials
("Third Party Marks") available on or through the Software, or Services are the property of the third party
providers or their respective licensors. Unless you have been expressly authorized in writing by such
third party providers or their respective licensors, you will not use, and have no rights in, any Third Party
Marks. You agree that you will not use any trade name, trade mark, service mark, logo, domain name,
or other distinctive brand feature of any company, entity or organization in any manner that is likely or
intended to cause confusion as to the owner or authorized user of such names, marks, logos or features.
AVG disclaims any liability or warranty in relation to any Third Party Marks.
6. 6. Warranties.
1. 6.1 General. AVG represents that, on delivery of the Software and for a period of thirty (30) days
thereafter (i) the medium (if any) on which the Software is delivered will be free of material defects, and

(ii) subject to Section 6.3, the Software will perform substantially in accordance with the Technical
Specifications, and (iii) the Services will be performed with due care and skill. The foregoing warranty
applies only to the Software as originally delivered, and does not apply to Updates or defects caused by
the combination, operation or use of the Software with software, hardware or other materials not licensed
hereunder, and software, hardware or other materials that do not conform to AVG requirements set forth
in the Technical Specifications or are not specifically licensed hereunder. Your sole and exclusive
remedy for breach of the warranty in this Section 6.1 is replacement of the defective media or Software
or, at AVGs option, return of the Software for a full refund. In order to exercise your rights under this
Section 6.1, you must uninstall and destroy all copies of the Software you may have made (including all
archival copies), and (i) if you purchased the Software by download, contact us with your refund request
through the www.avg.com/support website, or (ii) for all other purchases, return the Software in its
original package, along with your receipt and with any documents required by the other vendors, to the
point of purchase.
2. 6.2 Free Software and Free Services. THE PROVISIONS OF THIS SECTION 6.2 APPLY IN PLACE
OF SECTION 6.1 WITH RESPECT TO AVG FREE SOFTWARE AND FREE SERVICES. ALL AVG
FREE SOFTWARE AND FREE SERVICES ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS,
WITHOUT ANY WARRANTY OF ANY KIND AND WITHOUT SUPPORT OR OTHER SERVICES BY
AVG. THE FOREGOING ALSO EXPLICITLY APPLIES FOR AVG ANTI-VIRUS FREE EDITION FOR
LINUX.
3. 6.3 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED BY SECTION 6.1 OF THIS AGREEMENT, AVG
DISCLAIMS ALL OTHER WARRANTIES AND REPRESENTATIONS WITH RESPECT TO THE
SOFTWARE, FEATURE AND/OR SERVICES, MEDIA AND ANY OTHER SUBJECT MATTER OF THIS
AGREEMENT, WHETHER EXPRESS OR IMPLIED, WHETHER GIVEN BY ANY THIRD PARTY
LICENSORS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND
ANY IMPLIED WARRANTY OF NONINFRINGEMENT. AVG DOES NOT WARRANT THAT THE
OPERATION OF THE SOFTWARE AND/OR SERVICES WILL BE UNINTERRUPTED OR ERROR
FREE, THAT THE FEATURE WILL SUCCESSFULLY DETECT ANY TRACKING ACTIVITY OR THIRD
PARTY WEBSITE AND/OR BLOCK SUCH ACTIVITY PARTIALLY OR IN FULL, THAT THE
SOFTWARE WILL PROVIDE 100% PROTECTION OR THE INTEGRITY OF SELECTED DATA,
INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. Some jurisdictions
do not allow limitations on certain warranties, so the above limitations may not apply to you. You may
have other rights that vary from jurisdiction to jurisdiction.
4. 6.4 Hazardous Environments. You agree that the Software is not designed or licensed for use in
hazardous environments, including without limitation operation of nuclear facilities, aircraft navigation
systems, aircraft communication systems, air traffic control, life support or weapons systems and any
other environment in which bodily injury or death could result from failure of or inability to use the
Software. Without limiting the provisions of Sections 6.2 and 6.3 of this Agreement, AVG and its licensors
hereby disclaim any express or implied warranties of fitness for such purposes or uses.
7. 7. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AVG OR
ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY
INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES WHATSOEVER,
WITHOUT REGARD TO CAUSE OR THEORY OF LIABILITY, OR ANY DAMAGES (WHETHER
DIRECT OR INDIRECT) INCURRED FOR LOSS OF BUSINESS, PROFITS OR REVENUE, LOSS
OF PRIVACY, LOSS OF USE OF ANY DEVICE OR SOFTWARE INCLUDING THE SOFTWARE,
COSTS OF PROCURING SUBTITUTE OR REPLACEMENT GOODS AND SERVICES, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISING
OUT OF THIS AGREEMENT OR THE SOFTWARE AND/OR SERVICES PROVIDED HEREUNDER,
EVEN IF AVG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AVG WILL NOT
BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT,

DESTRUCTION, ALTERATION, INADVERTENT DISCLOSURE OR LOSS OF DATA,

INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEMS
REGARDLESS OF THE CAUSE. IN NO EVENT SHALL AVG LIABILITY RELATED TO THE
SOFTWARE AND/OR SERVICES EXCEED THE LESSER OF (I) THE FEES YOU ACTUALLY PAID
FOR THE SOFTWARE AND/OR SERVICES, AND (II) THE AVG SUGGESTED RETAIL PRICE FOR
THE SOFTWARE AND/OR SERVICES AS OF THE DATE YOU RECEIVED IT (OR, WITH RESPECT
TO FREE SOFTWARE OR SERVICES, US$5.00). THE FOREGOING LIMITATION SHALL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
8. 8. Indemnification.
You agree to indemnify, defend and hold harmless AVG, its Affiliates and their respective directors,
officers, employees and agents, licensors, representatives from and against all losses, expenses,
damages and costs, including reasonable attorneys' fees, resulting from your use of the Software or
Services or any violation of this Agreement by you, including but not limited to any breach or alleged
breach of any of your representations, warranties, obligations or undertakings hereunder. AVG
reserves the right to assume, at its sole expense, the exclusive defense and control of any matter
subject to indemnification by you, in which event you will fully cooperate with AVG in asserting any
available defenses.
9. 9. Privacy and Security.
1. 9.1 General. You agree that AVG may collect and share with its Affiliates and certain third parties certain
information regarding the users of the Software and/or the Services, including certain personally
identifiable information as well as certain information from the users Device, including (i) certain
information about your Device software and hardware such as your IP address, operating system,
information about the Software and its installed features, Web browser software and version, (ii) data
concerning potential malware threats to your Device and the target(s) of those threats, including the file
names, cryptographic hash, vendor, size, date stamps, information about your Devices system
checkpoints, which may include path, file and application names, (iii) copies of applications, files or
programs that are deemed malicious or infected or could contain possible threats as well as information
concerning the behaviors they manifested to be detected as malicious or infected and application
settings and configurations, such as associated registry keys, (iv) information about applications and
files that were wrongfully classified as malicious, meaning that they were allowed to run or be utilized
by the user after detection, and (v) in case of your Device other than your personal computer, your email
address, IP address, type and IMEI or MEID, operator name, phone number, SIM number and
subscriber number, third party software installed on the Device, installation and uninstallation rates,
language of the Device and its manufacturer, screen size and model of the Device and any other
technical information needed for AVG to perform the Services according to this Agreement, the date
and time, country and the IP address of the Device from which your Device connected to our back-end
server, geographic location information based on GPS/WIFI/communications network location
information. The Software and/or the Services may utilize such aforementioned information in order that
product recommendations and important service messages may be communicated directly to your
Device. AVG may also share your email address and personal information with selected AVG partners,
distributors or resellers so they can contact you to provide you with local technical, licensing and
customer support. AVG reserves the right to monitor your usage of the Software and location to ensure
compliance with the terms of this Agreement. You hereby consent to AVG collection and use of such
information, as well as direct communication of product and service messages to your Device and agree
that AVG collection and use of such information will be further governed by the AVG Privacy Policy.
2. 9.2 Registration Information. In order to activate the Software and/or the Services, you, or a third party
you have authorized to do so on your behalf, may be required to register with AVG over the Internet or
by telephone. As a material condition for AVG to grant the licenses contemplated by this Agreement,
you represent that the registration information you or the authorized third party provide to AVG is
accurate and complete as of the date you register and, NOTWITHSTANDING ANY PROVISION OF
THE AVG PRIVACY POLICY, YOU CONSENT DURING THE TERM OF THIS AGREEMENT AND FOR
1 YEAR THEREAFTER (OR FOR AS LONG AS PERMITTED BY APPLICABLE LAW) TO (i) AVG
SHARING YOUR CONTACT INFORMATION WITH ITS AFFILIATES, DISTRIBUTORS, RESELLERS
AND OTHER BUSINESS PARTNERS, AND (ii) USE OF THAT CONTACT INFORMATION BY AVG,
ITS AFFILIATES, DISTRIBUTORS, RESELLERS AND OTHER BUSINESS PARTNERS TO PRESENT

YOU WITH INFORMATION THAT MIGHT BE RELEVANT TO YOU, INCLUDING OFFERS OF

SOFTWARE, SERVICES AND OTHER PRODUCTS. For more details on registration information,
please visit our Privacy Policy. You can manage your preferences in your account page.
3. 9.3 Toolbar. The terms of this Section 9.3 apply to Software known as the AVG Security Toolbar, AVG
SafeGuard Toolbar or any other AVG-supplied Internet browser, browser tool or add-on. BY
PROCEEDING TO INSTALL THE TOOLBAR, YOU AGREE THAT, UPON ITS INSTALLATION, THE
TOOLBAR WILL MODIFY VIA THE SETTINGS OF YOUR BROWSER THE DNS ERROR PAGE AND
ERROR 404 PAGE. FURTHERMORE, ONCE INSTALLED, THE TOOLBAR MAY COMMUNICATE
CERTAIN BASIC USAGE INFORMATION TO THE VENDOR OF THE TOOLBAR OR ITS
REPRESENTATIVE (for example concerning the number of installations and unique users, IP
addresses, search queries, the number of clicks which the Toolbar receives, the number of searches
performed by users, etc.).
4. 9.4 Fair Processing Notice.
This Fair Processing Notice and our Privacy Policy is AVG is a commitment to protecting your privacy.
AVG protects your information from unauthorized use or loss and will only pass certain of your
personally identifiable information to our business partners, to fulfill your requirements or where we
are required to do so by law. The information we collect from you may be used by AVG Affiliates
worldwide, including countries that may have less stringent data privacy laws than your country.
The information AVG and the Software and/or Services collect from your Device is utilized in product
and security improvement, to transmit messages to your Device or to generate e-mail marketing. You
may opt-out of e-mail marketing at any time by clicking the relevant link in the e-mail message or
contact customer support at www.avg.com/support.
10. 10. Windows Firewall.
By accepting this Agreement you agree that the Software may during its installation disable the
Windows firewall functionality and replace it with firewall functionality provided with the Software. Once
you uninstall the Software, you will be prompted to activate the Windows firewall functionality. AVG
strongly advises you to activate the Windows firewall functionality once the Software has been
uninstalled.
11. 11. Audit.
By accepting this Agreement you understand and agree that AVG may perform an audit to determine
whether your use of the Software complies with the terms of this Agreement. Such audit may be carried
out either through the Internet, or on site, as AVG deems necessary. Should the audit reveal that you
are in breach of this Agreement, AVG, in addition to such other rights that may be available at law,
equity or otherwise, shall be entitled to exercise its rights under clauses 3 and 8 of this Agreement.
12. 12. Miscellaneous.
1. 12.1 Notice. AVG may deliver any notice to you via pop-up window, dialog box or other means, even
though you may not receive the notice unless and until you launch the Software and/or Services. Any
such notice will be deemed delivered on the date AVG first makes it available through the Software
and/or Services, irrespective of when you actually receive it.
2. 12.2 U.S. Government License. Any Software and/or Services provided to the U.S. Government is
provided with the commercial license rights and restrictions described elsewhere herein. AVG reserves
all unpublished rights under the United States copyright laws.
3. 12.3 Complete Agreement. This Agreement, including its Applicable Conditions, Technical
Specifications, Privacy Policy, Fair Processing Notice, Service Terms and other documents referred
to in this Agreement, constitutes the complete Agreement between the parties and supersedes all

previous communications and representations or agreements, either oral or written, with respect to the
subject matter hereof.
4. 12.4 Amendments, Waiver. Unless specified otherwise in this Agreement, this Agreement may not be
modified or changed in whole or in part, in any manner. AVG failure to insist upon or enforce strict
performance of any provision of this Agreement shall not be construed as a waiver of any provision or
right.
5. 12.5 Severability. The parties desire and intend that all of the provisions of this Agreement be
enforceable to the fullest extent permitted by law. If any provision of this Agreement or the application
thereof to any person or circumstances is, to any extent, construed to be illegal, invalid or
unenforceable, in whole or in part, then such provision will be construed in a manner to permit its
enforceability under applicable law to the fullest extent permitted by law. In any such case, the
remaining terms of this Agreement or the application thereof to any person or circumstance, other than
those that have been held illegal, invalid or unenforceable, will remain in full force and effect.
6. 12.6 Governing Law. This Agreement will be governed by the laws of the State of Delaware. The U.N.
Convention on Contracts for the International Sale of Goods will not apply to this Agreement. The
exclusive jurisdiction for any dispute will be state or federal courts sitting in the State of Delaware.
7. 12.7 Export Controls. You agree that portions of the Software may be of U.S. origin. You agree to
comply with all applicable U.S. and international laws governing export and re-export of the Software,
including the U.S. Export Administration Regulations, as well as end-user, end-use and destination
restrictions issued by U.S. and other governments. Without derogating from the generality of the
foregoing, (i) you represent that you are not a member of any of the denied person list, unverified list,
entity list, specially designated nationals list, debarred list or any other lists published by the US
Department of Commerce, (ii) you shall not use, export or re-export the Software or Services to
territories, destinations, companies or individuals subject to U.S. and E.U. embargos or trade
sanctions, including without limitation, in the following countries: Cuba, Iran, North Korea, Sudan and
Syria.
8. 12.8 No Third Party Beneficiaries. This Agreement is intended solely for the benefit of you and AVG
and/or its Affiliates. No person not a party to this Agreement may bring a cause of action pursuant to
this Agreement as a third party beneficiary hereof.
9. 12.9 Language. This Agreement was originally prepared in the English language. Although AVG may
provide one or more translations for your convenience, the English version will control in the case of
any conflict or discrepancy. Customer support is available in the English language and AVG may
possibly offer you Customer support in certain local languages.
10. 12.10 Internet connection. You agree that certain Software may require an active and stable
connection to the Internet in order to function. It is therefore your responsibility to ensure that you have
at all times an active and stable Internet connection.
11. 12.11 Product names. AVG reserves the right to change the name of its Software products in its sole
discretion from time to time.
12. 12.12 Assignment. You may not assign your rights or obligations under this Agreement without the
prior written consent of AVG. AVG may assign this Agreement at any time in its sole discretion without
any prior written consent from you.
13. 12.13 Binding Arbitration Agreement And Class Action Waiver.
This Binding Arbitration Agreement and Class Action Waiver applies to any dispute arising from or
related to the Software involving you and AVG and/or its Affiliates. Dispute, for purposes of this
provision, means any dispute, action, or other controversy regardless of the particular cause of
action(s) asserted (i.e., it encompasses, among any other potential cause of action or legal basis,
claims for breach of contract, fraud, and violation of statute or regulation). Dispute will be given the
broadest possible meaning allowable under law.
In the event of a Dispute, you must provide AVG with a Notice of Dispute, which is a written statement
of the name, address and contact information of the party giving it, the facts giving rise to the Dispute,

and the relief requested. You must send any Notice of Dispute by email to AVG
atlegalnotice@avg.com (stating Subject: Section 12.13 Notice of Dispute Under EULA).
If you or AVG do not resolve any Dispute by informal negotiation, any other effort to resolve the
Dispute will be conducted exclusively by binding arbitration governed by the United States Federal
Arbitration Act ("FAA"), 9 U.S.C. 1 et seq. You are giving up the right to litigate (or participate in as
a party or class member) all Disputes in court before a judge or jury. Instead, all Disputes will be
resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal
under the FAA. Any court with jurisdiction over the parties may enforce the arbitrator's award.
Any proceedings to resolve or litigate any Dispute in any forum will be conducted solely on an
individual basis. You will not seek to have any Dispute heard as a class action, private attorney
general action, or in any other proceeding in which either party acts or proposes to act in a
representative capacity. No arbitration or proceeding will be combined with another without the prior
written consent of all parties to all affected arbitrations or proceedings.
Any arbitration will be conducted by the American Arbitration Association (the "AAA") and will be
subject to AAA's "Supplementary Procedures for Consumer Related Disputes" Effective September
15, 2005, and the associated "Costs of Arbitration (Including AAA Administrative Fees)" Effective
March 1, 2013 (collectively, the "Consumer Procedures").You agree that those Consumer
Procedures are appropriately applied to any Dispute, and you agree not to advocate otherwise in
any proceeding. You agree to commence arbitration only in the county in which you reside. Such
arbitration will be governed by the laws of the State of Delaware. AVG will pay the consumer cost
specified in section (i) of "Costs of Arbitration (Including AAA Administrative Fees)" Effective March
1, 2013. AVG does not agree to bear any other consumer cost.
If this provision is found to be illegal, invalid or unenforceable as to all or some parts of a Dispute,
then this provision will not apply to those parts. Instead, and only in that circumstance, those parts
will be severed and will proceed in a court of law, subject to all other provisions of this agreement, in
which case the governing law and exclusive jurisdiction for any such court proceeding shall be the
state or federal courts sitting in the State of Delaware. For purposes of any such court proceeding,
you consent to, and agree not to challenge, those courts' personal jurisdiction over you, and further
waive objection based upon improper venue or forum non conveniens or to seek transfer to another
district or jurisdiction. In any such court proceeding the Dispute shall be subject to Section 12.6
herein.