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DOP Finacle Process Document Ver1.

5
How this version is different from previous one?

Memo pad process is included

Loan against RD process is amended

Tran ID to be verified in case of TD / MIS / SCSS

HCASHPND added in NSC / KVP Closure


CIF
Checking existence of
CDEDUP
Click on Go
duplicate CIF
Give required parameters
Click on Proceed
System will show the list of CIFs as per the
criteria specified.
Creation of CIF
CCRC / CIFCR
Function Add
Click on Go
Title Select from searcher
First Name Give surname
Last Name Give name
Father name
Tax status Select from searcher based on tax
status of the customer
Date of Birth DD-MM-YYYY
Pan Card No. Give pan no. if tax status is selected
as Pan Card
Gender Click on relevant Radio Button
Income Give Amount
Income Type Select from drop down menu
Occupation Type Select from drop down menu
Doc Type - Select code as relevant from searcher
Doc Code Select code as relevant from searcher.
(If UID then UID Auth must click on radio
button Yes / No)
Unique ID Give ID no.
If more documents then click on expand
button
Address details in lines 1, 2, 3 (When address is
given in the line 1, using tab move on next
field, system will automatically populate
Address Valid From and Country fields)
Address valid from Give date from which
customer is staying on the address
Type Pin Code and City and State fields are auto
populated
TDS Table Code Select from searcher based on
Tax Status of the customer
Primary Relationship Manager ID - CIFRM
Click on Submit for verification.
Note the CIF ID
Modification Before
CCRC / CIFCR
Function Reject (By Supervisor)
Verification
Click on Submit
User to amend details by choosing Menu Shortcut
CCRC / CIFCR; Function Modify
Verification of CIF
CCRC / CIFCR
Function Verify
Creation
CIF ID
Click on Go
Click on Submit
Modification after
CMRC / CIFMD
Function Modify
verification or
Make the necessary amendment

Page | 1

DOP Finacle Process Document Ver1.5


modification in existing
CIF ID
Death of a customer

CMRC / CIFMD

Suspension of CIF

CMRC / CIFMD

Merger of CIF

HCCA

CIF Search

HCRV

Inquiry on Customer

HCUDET

Viewing / Printing Reports


How to print or view
HPR
reports

SB A/c
Opening a new SB A/c

CASBAO/QDESA

Click on Submit for verification


Supervisor to verify Menu CMRC / CIFMD ;
Function Verify
Function M Modify
CIF ID
Click on Go
Customer Status Click on Radio Button Deceased
Date of Death Give date of death of the customer
Click on Submit to Verify
Supervisor to verify Menu Shortcut CMRC /
CIFMD ; Function Verify
Note: System will automatically suspend the
CIF
Function S Suspend
CIF ID
Reason Code Select from Searcher
Click on Go
Click on Submit to Verify
Supervisor to verify Menu Shortcut CMRC /
CIFMD ; Function Verify
Similarly Un-suspend the CIF Choose
Function U Unsuspend
Function Modify
Account no. which is to be transferred
Click on Go
New CIF ID Give new CIF ID under which the a/c is
to be transferred
Change name if need be ( In case of death of
primary a/c holder or certificate transfer cases)
Reason Code Select from searcher
Click on Submit for verification
Supervisor to verify Menu Shortcut HCCA ;
Function Verify
Give CIF ID
Click on Go System will fetch the name
Click on Go
System will show CIF details
Click on Account tab
Click on Go
System will show list of all accounts attached
to the CIF
CIF ID
Click on Go

Click on Go
Click on Go
Select report by checking the box
Click on Print in case report is to printing
Click on Print Screen for viewing the document

Function Open
CIF
Scheme Code Select from searcher
Click on Go
Mode of Operation - Select from Searcher

Page | 2

DOP Finacle Process Document Ver1.5

Modification Before
Verification

CASBAOM/QDEMSA
BV

Verification of SB a/c
opening

CASBAV/QDESAVF

Modification after
verification or
modification in existing
CIF ID

CASBAM/QDEMSA

Funding of the Account

CTM

CXFER

Printing of Pass Book

HPBP

Closing of Account

HCAAC / CLOSE

No. of Docs Give the number of documents taken


from the customer and accordingly give the
document details.
Doc Code Select from searcher
Doc Date Give the date on the document
Click on Submit for Verification
Note the A/c No.
Function Modify
A/c ID Give the newly opened a/c no.
Click on Go
Make the necessary amendment
Click on Submit for verification
Function Verify
Temporary A/c ID Give the newly opened a/c no.
Click on Go
Click on Submit
Function Modify
A/c ID
Click on Go
Make the necessary amendment
Click on Submit for verification
Supervisor to verify Menu Shortcut
CASBAM/QDEMSA ; Function Verify
Function Add
Function Type Deposit
Click on Go
A/c Id
Amount
Click on Post
Note the Tran ID
Supervisor to Verify Menu Shortcut CTM ;
Function V Verify
Function Add
Click on Go
Dr A/c ID
Verify Signatures
Cr A/c ID
Amount
Mode of Transaction Cheque / Withdrawal Slip
If cheque then update cheque date & cheque no.
Check Mode of Operation
Click on Post
Note the Tran ID
Supervisor to Verify Menu Shortcut CXFER ;
Function V Verify
A/c ID
Print
If continue print then choose Modify
Function Z
A/c ID SB A/c to be closed
Balance Check Transfer Box if Balance is there /
Uncheck Transfer Box if Balance is zero
Transaction Type If Balance Transfer Box is
checked, Select Cash or Transfer
Transfer A/c ID Another SB A/c or Post Master

Page | 3

DOP Finacle Process Document Ver1.5

Find out the new


account for old account
Changing the status of
the customer from
Minor to Major

CNAC

A/c Balance Inquiry

HACCBAL

A/c Transaction Enquiry

HACLI

Account Details Enquiry

HACCDET

HCBM

Inventory Management
Add Inventory CSD to
HIMC
HO

Cheque A/c if Transfer selected in Transaction Type


Click on Go
Click on Closure Tab
Note the Tran ID
System will do the validation checks like
unused cheque leaves, Standing Instructions,
Credit A/c etc. Act on these validations and
then close the a/c
Select Reason Code from the searcher
Click on Submit to Verify
Supervisor to Verify Menu Shortcut
HCAAC/CLOSE; Function V Verify.
SOL ID_A/c Type_Old A/c No.
Click on Submit
Report To Type name or designation of the person
to whom report is to be given
Change Status to Major N
Select Date Range
Click on Submit
HPR to view report
Customer Modification:
o CIF Modification Change Minor Flag
o A/c Modification Mode of Operation,
Document Details
A/c ID
Click on Go
Click on Go
A/c ID
Click on Go
Click on Go
A/c ID
Click on Go
Click on Go
Function Add
Click on Go
From Location Class ZZ
From Location Code EXT
To Location Class DL
To Location Code DL
Click on Accept
Select Inventory Class / Type from searcher
Inventory Alpha
Start No.
End No.
Validate
If another inventory is to be added then click on
Add otherwise Click on Submit
Note Inventory Tran ID
Function Verify (Custodian to Verify)
Inventory Tran ID Give inventory tran ID to be
verified
Click on Authorize Details Tab
Click Authorizer button against which is written Not
Authorized

Page | 4

DOP Finacle Process Document Ver1.5

Add Inventory HO to SO

HCCS

HIMC

Add Inventory SO / HO
to Employee

HIMC

Custodian to give password


Repeat above step for another Authorizer if any
Click on Submit
HO to do this function
Select New Context Sol ID from the searcher
Click on Submit
No verification required
HO to do this function
Function Add
Click on Go
From Location Class ZZ
From Location Code EXT
To Location Class DL
To Location Code DL
Click on Accept
Select Inventory Class / Type from searcher
Inventory Alpha
Start No.
End No.
Validate
If another inventory is to be added then click on
Add otherwise Click on Submit
Note Inventory Tran ID and send stationery to
SO
SO User / Custodian will verify upon receipt
of stationery from HO
Menu Shortcut HIMC
Function Verify
Inventory Tran ID - Give inventory tran ID to be
verified
Click on Authorize Details Tab
Click Authorizer button against which is written Not
Authorized
Custodian to give password
Repeat above step for another Authorizer if any
Click on Submit
Function Add
Click on Go
From Location Class DL
From Location Code DL
To Location Class EM
To Location Code Employee ID
Click on Accept
Select Inventory Class / Type select from searcher
Inventory Alpha
Start No.
End No.
Validate
If another inventory is to be added then click on
Add otherwise Click on Submit
Note Inventory Tran ID
Function Verify
Inventory Tran ID - Give inventory tran ID to be
verified
Click on Authorize Details Tab

Page | 5

DOP Finacle Process Document Ver1.5

Split Inventory Own


Location

HISAI

Split Inventory Other


Location

HISIA

Merge Inventory Own


Location

HIMAI

Merge Inventory
Other Location

HIMIA

Cheque Book Maintenance


Issue Across the
HICHB / HICHBA
Counter Cheque Book

Click Authorizer button against which is written Not


Authorized
Custodian to give password
Repeat above step for another Authorizer if any
Click on Submit
Function Split (Note employee ID will be
frozen)
Select Inventory Class / Type from searcher
Click on Go
Items Per Unit No. of Leaves in a cheque book
No. of Units No. of Cheque Books
Note the multiplication of above 2 should be
equal to total no. of leaves being split
This entry is NOT required to be verified.
Function Split
Employee ID
Select Inventory Class / Type
Click on Go
Items Per Unit No. of Leaves in a cheque book
No. of Units No. of Cheque Books
Note the multiplication of above 2 should be
equal to total no. of leaves being split
Click on Submit
This entry is NOT required to be verified.
Function Merge (Note employee ID will be
frozen)
Select Inventory Class / Type
Inventory Serial No.
Click on Go
See Cheque Details
Click on Submit
This entry is NOT required to be verified.
Function Merge
Select Inventory Class / Type
Employee ID
Inventory Serial No.
Click on Go
See Cheque Details
Click on Submit
This entry is NOT required to be verified.

Function Issue
Ack. Obtained Yes
A/c ID
Cheque Type - CHQ
Click on Go
Cheque With Note: It is important to check
the employee code here
Select Cheque Book (FIFO Method) by checking the
box
Note: More than one cheque-book can be
issued to the customer by checking more
than one box.
Click on Submit for Verification
Supervisor to verify Menu Shortcut

Page | 6

DOP Finacle Process Document Ver1.5

Enquiry of Cheque Book

HCHBI

Lien Maintenance
Marking Lien on A/c

HALM

Removing Lien on A/c

HALM

Freezing of A/c
Freezing of A/c

HAFSM

Unfreezing of A/c

HAFSM

Stop Payment of Cheque


Marking Stop Payment
HSPP/CHSTOP
of Cheque

HICHB/HICHBA ; Function Verify


Function Inquiry
A/c ID
Click on Go
View Details by clicking in expand icon
See the individual cheque status
Function Add
A/c ID
Click on Go
New Lien Amount Give the amount to be blocked
From Effective Date todays date
Lien Reason Select from searcher
Click on Submit to Verify
Supervisor to verify Menu Shortcut HALM ;
Function Verify
Note to show the effect on a/c balance in
HACLI and show the lien amount in HACCBAL
Function Modify
A/c ID
Click on Go
Amount - 0
Click on Submit to Verify
Supervisor to verify Menu Shortcut HALM ;
Function Verify
Note to show the effect on a/c balance in
HACLI and show the lien amount in HACCBAL

Function Freeze
A/c ID
CIF ID (Note: you can freeze all a/cs under a
CIF by giving only the CIF ID and not giving
the A/c ID)
Freeze Code Total / Debit / Credit
Freeze Reason Code from the searcher
Click on Go
Check box the a/c for which freeze to be placed.
Click on Submit for verification
Supervisor to verify Menu Shortcut HAFSM ;
Function Verify
Function Unfreeze
CIF ID / A/c ID
Select A/c from the cheque box
Click on Submit for verification
Supervisor to verify Menu Shortcut HAFSM ;
Function Verify

Function Stop Pay


A/c ID
Begin Chq. No.
No. of Leaves (Note: You can mark a stop
payment of more than one cheque but all
cheques should be in series)
Click on Go
Payee Name - Optional

Page | 7

DOP Finacle Process Document Ver1.5

Verification of Stop
Payment

HSPPAU

Revoking Stop Payment


of Cheque

HSPP/CHSTOP

Verification of Stop
Payment

HSPPAU

Stop Payment Letter


Generation
Stop Payment Report

HPR
HSPRG/CHSTPR

Standing Instructions Maintenance


SI Maintenance
HSSIM/HSIM

Cheque Amt - Optional


(Note Payee Name and Cheque Amt need
not be given in case of stop payment of
cheque series)
Reason Code select from searcher
Click on Submit for verification
Note: Show the implication of posting a debit
transaction using the stopped cheque
Supervisor to verify
Function Verify
A/c ID
Click on Submit
Note: Show the implication of posting a debit
transaction using the stopped cheque
Function Revoke Stop Pay
A/c ID
Begin Chq. No.
Click on Submit for verification
Supervisor to verify
Function Verify
A/c ID
Click on Submit
Show the stop payment letter generated by the
system
Report To Give the name or designation of the
person to whom report is to be given
From Date
To Date
Status Stop Pay or Revoke Stop Pay select
appropriately
Click on Submit

Function Add
Click on Go
CIF ID
SI Frequency Monthly
Date - Select from 1 31
Holiday N
Next Execution Date
Click on Instruction Details Tab
CCY INR
A/c ID
Debit / Credit Click on Debit radio Button
Amt Type - Fixed
Amt SI Amount
Click on Add
A/c ID
Debit / Credit Click on Credit radio Button
Amt Type - Fixed
Amt SI Amount
Click on Submit for Verification
Note SI Serial No.
Supervisor to verify Menu Shortcut
HSSIM/HSIM ; Function Verify

Vault Transaction

Page | 8

DOP Finacle Process Document Ver1.5


Cash Advance From
Treasurer

HTM

Cash Submit To
Treasurer

HTM

Rectification of Wrong Posting


Rectification of Wrong
CTM
Cash Deposit (eg.
Amount X is posted as
Amount Y

Office A/c
Parking of Unposted
Amount where Credit
a/c no. is wrong

CTM in case of
cash / CXFER in
case of a/c transfer

Function Code Add


Transaction Type / Subtype: C/CT
Record 1 screen will appear
Dr A/c PA Cash A/c
Dr Amount Amount of cash advance
Click on Add
Record 2 screen will appear
Cr A/c Vault A/c
Cr Amount (Or click on Contra Amount Button)
Post to Verify Note Tran ID
Supervisor to Verify Menu Shortcut HTM ;
Function Code Verify
Function Code Add
Transaction Type / Subtype: C/CT
Record 1 screen will appear
Dr A/c Vault A/c
Dr Amount Amount of cash submitted
Click on Add
Record 2 screen will appear
Cr A/c PA Cash A/c
Cr Amount (Or click on Contra Amount Button)
Post to Verify Note Tran ID
Supervisor to Verify Menu Shortcut HTM ;
Function Code Verify

Wrong Entry:
Amount Y would already have been posted in the
customer a/c. Menu Shortcut CTM; Function
Add; Function Type Deposit
Reversal Entry:
Menu Shortcut CTM
Function Add
Function Type Withdrawal
A/c ID where wrong entry was posted
Amount Y
Tran Particulars: Reversal of Wrong Cash
Deposit
Post
Note the Tran ID
Supervisor to Verify Menu Shortcut CTM ;
Function V Verify
Correct Entry:
Menu Shortcut CTM
Function Add
Function Type Deposit
A/c ID
Amount X
Post
Note the Tran ID
Supervisor to Verify Menu Shortcut CTM ;
Function V Verify
Function Add
Function Type Deposit / Withdrawal
Click on Go

Page | 9

DOP Finacle Process Document Ver1.5

Reversal of Funds

HTM

Ledger A/c Inquiry

HACLINQ

Term Deposit (TD)


Open TD

CMISAOP/ MISAO

A/c No. Sundry A/c (in CXFER give this as credit


a/c ID)
Amount
Transaction Particulars Give suitable narration so
that the entry can be identified at the time of
reversal
Option G Partitioning Details
Partitioning A/c ID Ref A/c ID of Teller / Cust. A/c
ID
Post Note Tran ID
Supervisor to Verify Menu Shortcut CTM / CXFER
; Function Verify
Function Code Add
Transaction Type / Sub-Type T/CI
Click on Go
Record 1 screen will appear
Debit A/c ID Sundry A/c ID
Restore Values A Additional Part Tran Details
Click on Go
Click Go on next screen
List of records of the same amount will appear
Select the right record by checking the box
Click on Accept
Restore Values G Partitioning Details Click on
Go
Entity ID Teller a/c id of person reversing the
entry
Click on Accept
Click on Add
Record 2 screen will appear
Click Credit Radio Button
Credit A/c ID - Correct A/c ID of the customer
Amount click on contra amount icon
Post to Verify Note Tran ID
Supervisor to Verify Menu Shortcut HTM ;
Function Verify
A/c ID Office A/c ID
Click on Go
Click on Go

Function Open
CIF ID
Product Grp TD
Scheme Code select from searcher
Click on Go
Mode of Operation select from searcher
Dep Amt Amount of TD
Interest Credit A/c Leave blank for Cash, SB A/c
for SI to SB, Post Master Cheque A/c for PMC
Documents Received Yes
No. of Documents Received
Doc Details give all document details
Nomination Details give all nomination details if
selected Yes
Renewal Option Principal Only
Create Transaction - Yes

Page | 10

DOP Finacle Process Document Ver1.5

Modify TD a/c before


verification

CMISAOPM/MISAMB
V

Verify TD A/c Opening

CMISAOPV/ MISAVF

Modify existing TD A/c

CMISAM /MISAMAV

Close TD A/c

HCAACTD/TDACTCL

Verify closure of TD A/c

HCAACVTD/TDACTCL
V

Payment of Cash After


Closure

HCASHPND

In case of ECS Option:


o ECS Yes
o Flow Code IO
o Amt Type P PCNT
o Pcnt 100%
o Other Party A/c ID Beneficiary A/c No.
o Other Party Name Beneficiary Name
o Other Bank Code Pick from Searcher
o Other Branch Code Pick from Searcher
Click on Flow Details Tab
Click on Submit to Verify
Note the A/c ID & Tran ID
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit
Function Verify
A/c ID
Click on Go
Click on Submit
Through HTM verify the Tran ID
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut - CMISAM
/MISAMAV; Function Verify
Function L Trial Close
A/c ID
Click on Go
Click on Closure Details Tab
Close Mode Select Cash / Transfer
Click on Closure Exceptions Tab
Closure Reason - Select from the Searcher
Click on Submit
Generate Report through HPR and file with doc.
Payment is to be made as per the report.
Function Z Close
A/c ID
Click on Go
Click on Closure Details Tab
Close Mode Select Cash / Transfer
Click on Closure Exceptions Tab
Closure Reason - Select from the Searcher
Click on Submit for verification
Function Verify
A/c ID
Click on Go
Click on Closure Details Tab
Click on Closure Exceptions Tab
Click on Submit Note Tran ID
Function Process
Give Tran ID or TD A/c ID

Page | 11

DOP Finacle Process Document Ver1.5

Closure of TD upon
Death of Customer

CMRC / CIFMD

HCAACTD

HCAACVTD/TDACTCL
V

MIS
Inquiry on holding
amount of an existing
MIS A/c holder
Closure Upon Death of
First of the Joint A/c
Holder where amount is
more than the
prescribed MIS limit

Click on Go
Click on Serial No.
Post
This process does not require verification
Function M Modify
CIF ID
Click on Go
Customer Status Deceased
Date of Death Give DOD of customer
Click on Submit to Verify
Supervisor to verify Menu Shortcut CMRC /
CIFMD ; Function Verify
Function Z Close
A/c ID
Closure Value Date Previous completed year
of TD tenure
Click on Go
Click on Closure Details Tab
Collect Penal Flag No
Close Mode Only Postmaster Cheque or A/c
Transfer
Click on Closure Exception Tab
Closure Reason DTCLM
Click on Submit for verification
Function Verify
A/c ID
Click on Go
Click on Closure Details Tab
Click on Closure Exception Tab
Click on Submit - Note the Tran ID

CLIMIT

CIF ID or A/c ID
Click on Submit

CMRC

HCAACTD

Function M Modify
CIF ID of First Holder
Click on Go
Customer Status Click on Deceased
Date of Death Enter DOD of customer
Click on Submit to Verify
Supervisor to verify Menu Shortcut CMRC /
CIFMD ; Function Verify
Function Z Close
A/c ID
Closure Value Date Date of Death
Withdrawn Amount Excess Amount from
MIS Limit
Click on Go
Click on Closure Details Tab
Collect Penal Flag No
Close Mode Select Transfer
Repayment A/c ID SB A/c or Post Master Cheque
A/c
Click on Closure Exception Tab
Closure Reason - DTCLM

Page | 12

DOP Finacle Process Document Ver1.5

Click on Submit for verification Note Tran ID


Function Verify
A/c ID
Click on Go
Click on Closure Details Tab
Click on Closure Exception Tab
Click on Submit - Note the Tran ID
HCCA
Function Modify
Account no. MIS A/c ID
Click on Go
New CIF ID Give new CIF ID of the survivor
Change name Yes
Reason Code
Click on Submit for verification
Supervisor to verify Menu Shortcut HCCA ;
Function Verify
CMISAM
Function Modify
A/c ID MIS A/c ID
Click on Go
Mode of Operation Self
Submit to Verify
Supervisor to verify using CMISAM; Function
Verify
Enquiry of Unpaid TD /
HIOT
Sold ID
MIS / SCSS Interest
Click on OAP Button
lying in Sundry A/cs
A/c ID Interest Sundry A/c No. of TD / MIS / SCSS
Give Start Amount & End Amount as Interest
Amount
Filter Select Partially or Unresponded
Ref No. TD / MIS / SCSS A/c No.
Click on Go
Next Screen Unpaid Interest amounts if any are
reflected
Payment of TD / MIS /
HTM
Function Code Add
SCSS Interest by Cash
Transaction Type / Sub Type C/NP
from Sundry A/c
Click on Go
Debit A/c ID Sundry A/c No. of TD / MIS / SCSS
Interest
Amount
Ref No. TD / MIS / SCSS A/c No.
Restore Values A Additional Part Tran Details
Click on Go
Next Screen
Ref No. TD / MIS / SCSS A/c No.
Click on Go
Next Screen
Click on Check Box against the entry
Click on Accept
Click on Post and Note the Tran ID.
Supervisor to verify using Menu Shortcut HTM;
Function V Verify
Rest entire processes are same as in TD A/c. Menu Shortcuts are also same.
SCSS
Entire processes are same as in TD A/c. Only one amendment; Select Scheme Code at the time of
Opening the SCSS A/c. Note menu shortcuts are different from TD A/c.
HCAACVTD/TDACTCL
V

Page | 13

DOP Finacle Process Document Ver1.5


Death Closure within
Lock-in Period

HACXFRSC

HINTTM

HCAACTD

In case of premature
closure of SCSS where
Lien has been put for
the extra interest

Function T Transfer
Click on Go
A/c ID
Target Scheme Code Give Exceptional Scheme
Code for SCSS
Select Target GL Subhead Code
Click on Submit. Note Instruction No.
Supervisor to verify using HACXFRSC; Function Verify
HPR View Report
Only Supervisor can close the a/c which is to
be verified by Postmaster
Function M Modify
A/c ID SCSS A/c ID
Click on Go
Interest Table Code Delete present value and
select SBRATE from the searcher
From Date Date of death
Click on Submit to verify
Supervisor to Verify Menu Shortcut HINTTM;
Function V Verify
Function Z Close
A/c ID
Click on Go
Closure Value Date Will be automatically given by
the system as the date of death
Withdrawn Amount Excess Amount
Click on Closure Details Tab
Collect Penal Flag No
Close Mode Transfer
Repayment A/c ID SB A/c or Post Master Cheque
Click on Closure Exception Tab
Closure Reason - DTCLM
Click on Submit for verification
Supervisor to Verify Menu Shortcut HCAACVTD;
Function V Verify; Note Tran ID
In Sanchay Post interest of first day is paid in
advance
In finacle there will be interest adjustment after
migration.
Customer will get one day interest less. So to avoid
reduction of interest in FINACLE in the immediate
quarter HIARM interest adjustment entries are
done.
During Pre-mature closure of SCSS account, system
will pay 1 day interest in excess in finacle to collect
user has to manually lift the lien and collect the 1
day interest given in HIARM menu and close the
account. This is applicable only in case of
premature closure of scss account and for
migrated accounts only.
Office Acct ending with 0323 will be used to credit
the same. There is no automatic adjustment as it is
a Lien. The user needs to do a CXFER to collect the
same.
Process in case of premature closure of an account
for any date between migration date and the 1st

Page | 14

DOP Finacle Process Document Ver1.5


quarter of interest application by Finacle:a.
Post office to refer to the file provided by
SDC for interest adjustment for the account to be
closed. (File will be shared as part of migration by
Infosys to SDC)
b.
Invoke CTM (in case of cash)/ CXFER (in case
of debit to SB account) to collect the amount of
adjustment (noted down in point a) and credit
office account specially created for this adjustment.
c.
Invoke HCAACTD to close the SCSS account
RD A/C
Open RD A/c

CRDOAAC/RDAOCM

Modify RD A/c before


verification

CRDOAACM/RDMAO

Verify RD A/c Opening

CRDOAACV/RDAOVF

Modify existing RD A/c

CRDACM / RDAMM

RD A/c Transaction
Posting

RDAMT/CRDP

Function Open
CIF ID
Scheme Code RDIPN
Click on Go
Mode of Operation - Select from Searcher
Monthly Installment Give RD Installment Amount
Transaction Required Yes
No. of Installments
Documents Recd - Yes
No. of Documents Recd Give no. of documents
Doc Code Select from Searcher
Click on Flow ID Tab
Click on Submit for verification. Note RD A/c ID
and Tran ID
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit
Function Verify
A/c ID
Click on Go
Click on Submit
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut CRDACM /
RDAMM; Function Verify
Function Add
Transaction Type Cash / Transfer Customer
Induced
Click on Go
RD A/c No.
Amount (If you put more amount it will
automatically pick the no. of installments)
Mode of Payment Click on Cheque or Withdrawal
Slip (If cheque is selected then give cheque date
and cheque no.)
A/c ID Give SB A/c no.
Click on Submit for Posting by Verifier. Note Tran
ID
Verification Process:
Menu Shortcut CRDP

Page | 15

DOP Finacle Process Document Ver1.5

Close RD A/c

CRDCAAC/RDACLM

Closure within 3 years

Migrated account
where default fee has
not been collected in
Sanchay post

PPF A/c
Open PPF A/c

CPPFAO/PPFAO

Modify PPF A/c before


verification

PPFAMBV/CPPFAOM

Verify PPF A/c Opening

CPPFAV

Function Post
Tran ID
Click on Go
Click on Submit
Function L Trial Close
A/c ID
Click on Go
Close Mode Cash / Transfer
Click on Check Box Close
Close Reason Select from the searcher
Click on Accept
Click on Submit
View / Print Report using HPR
Function Z Close
A/c ID
Click on Go
Click on Check Box Close
Close Reason Select from searcher
Click on Accept
Click on Submit for Verification.
Supervisor to Verify Menu Shortcut CRDCAAC/RDACLM; Function V Verify. Note the
Tran ID
User should be careful while closing RD
account. System will only THROW EXCEPTION
if the RD account is closed within the lock in
period. Counter PA should not accept the
EXCEPTION and should not proceed further. If
the EXCEPTION is accepted, system will allow
CLOSURE within LOCK in period.
Default fee is put as a lien on RD account.
During closure the default fee will be deducted by
the user before paying the closure proceeds to the
customer.
The LIEN marked should be lifted (MODIFIED) using
HALM menu and proceed for closure using
CRDCAAC menu
Function Open
CIF ID
Click on Go
Mode of Operation - Select from Searcher
A/c Documents Recd Yes / No
No. of Documents Recd (If Yes)
Nomination Details If Any
Document Details If Any
Click on Submit for Verification. Note A/c ID
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit
Function Verify
A/c ID
Click on Go
Click on Submit

Page | 16

DOP Finacle Process Document Ver1.5


Transfer-in of a PPF a/c
from Bank or a nonCBS PO to a CBS PO

CPPFAO/PPFAO

CPPFAV

CTUPLD

Modify existing PPF A/c

PPFAMAVF/CPPFAM

Funding of PPF A/c

CPDTM

Withdrawal from PPF


A/c

CPWTM

Function Open
CIF ID
Click on Go
A/c Opening Date change to the date when a/c
was opened originally as per the documents

Mode of Operation - Select from Searcher


A/c Documents Recd Yes / No
No. of Documents Recd (If Yes)
PPF Maturity Date Change appropriately
(Financial year closing date of the 16th FY)
A/c Opening Mode Click on Transfer button
Old A/c No.
Old Bank Branch Details
Advice of Transfer No.
Nomination Details If Any
Document Details If Any
Click on Submit for Verification. Note A/c ID
Function Verify
A/c ID
Click on Go
Click on Submit
Make transactions file from the ledger sheet that
came along with the documents.
Save file for uploading
A/c No. PPF A/c No.
File Name Give File Name
Click on Submit
Visit HPR menu shortcut to see the upload status
Supervisor to Verify using Menu Shortcut CTUPLD;
Function Verify
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut PPFAMAVF/CPPFAM; Function Verify
Function Add
Transaction Type / Sub-Type Cash / Transfer
Type N Normal Contribution
Click on Go
A/c No. Credit PPF A/c ID
A/c No. Debit SB A/c or Sundry A/c if Transfer
selected
Amount
Click on Submit for verification. Note Tran ID
Supervisor to Verify Menu Shortcut CPDTM;
Function V Verify
Function Add
Tran Type / Sub-Type Cash / Transfer
Type N Normal Withdrawal
Click on Go
Cr A/c ID If Transfer selected
Dr A/c ID PPF A/c ID

Page | 17

DOP Finacle Process Document Ver1.5

Transfer in / Out of PPF


A/c CBS Office to CBS
Office

HACXFSOL

Zeroing of interest for


the financial year in
case of Transfer-out to
Bank

HINTTM

Closure of PPF A/c

HCAAC / CLOSE

NSS A/c
Withdrawal
Transactions

CTM / CXFER

Closure of NSS A/c

HCACC

HAFSM

Amount
Click on Submit for Verification. Note the Tran ID
Supervisor to Verify Menu Shortcut CPWTM;
Function V Verify
Source SOL ID ID of PO where PPF A/c is existing
Target SOL ID ID of New PO where PPF a/c has to
be transferred
A/c No PPF A/c No.
Trial Mode No
Click on Submit for verification. Note Instruction
No.
Supervisor to Verify. Menu Shortcut HACXFSOL;
Function V Verify
Function M Modify
A/c ID PPF A/c ID
Click on Go
Interest Table Code Delete present value and
select ZERO from the searcher
From Date 01-04-YYYY
Click on Submit to verify
Supervisor to Verify Menu Shortcut HINTTM;
Function V Verify
Function Z Close
A/c ID PPF A/c ID
Balance Check Transfer Box if Balance is there /
Uncheck Transfer Box if Balance is zero
Transaction Type Select Cash or Transfer if
Balance Transfer Box is checked
Transfer A/c ID SB A/c or Post Master Cheque A/c
if Transfer selected in Transaction Type
Click on Go
Click on Closure Tab
Note the Tran ID
Select Reason Code from the searcher
Click on Submit to Verify
Supervisor to Verify Menu Shortcut
HCAAC/CLOSE; Function V Verify
Follow process for CTM for Cash Withdrawal or
CXFER for A/c Transfer
Show HACLI for TDS recovery in case of > INR
2500 withdrawal of NSS 87 Scheme
Take TDS Before Closure (For NSS 87 Cases
only)
Function O Collect
A/c ID
Click on Go
Expand Icon against Closure Charges Amount
Click on Accept
Click on Submit to Verify
Supervisor to Verify Menu Shortcut HCACC;
Function V Verify
Function U Unfreeze
A/c ID
Click on Go
Select Entry by clicking on Check Box

Page | 18

DOP Finacle Process Document Ver1.5

HCAAC / CLOSE

NSC A/c
Open NSC A/c

CSCOAAC/NSCAO

Click on Submit to verify


Supervisor to verify Menu Shortcut HAFSM;
Function V Verify
Function Z Close
A/c ID NSS A/c to be closed
Balance Check Transfer Box if Balance is there /
Uncheck Transfer Box if Balance is zero
Transaction Type Select Cash or Transfer if
Balance Transfer Box is checked
Transfer A/c ID SB A/c or Post Master Cheque A/c
if Transfer selected in Transaction Type
Click on Go
Click on Closure Tab
Note the Tran ID
Select Reason Code from the searcher
Click on Submit to Verify
Supervisor to Verify Menu Shortcut
HCAAC/CLOSE; Function V Verify

Modify NSC A/c before


verification

CSCOAACM/NSCAMB
V

Verify NSC A/c Opening

CSCOAACV/NSCAOV
F

Modify existing NSC A/c

CSCACM/NSCAM

Print NSC Cert.

HDRP

Function O Open
NSC Type Select NSC8 or NSC9
CIF ID
NC4a Receipt No. Enter no. if certificates are not
available in the stock
Click on Go
Mode of Operation - Select from Searcher
Total Deposit Amount
Denomination Amount Select denomination
No. of Units
Add new if more denominations to be given
Transaction Type Click on Cash / Transfer
If Transfer is selected then enter Dr A/c ID and
cheque details
Click on Submit for verification. Note new Regn
No.
Function Modify
Registration No.
Click on Go
Amend details
Click on Submit for verification
Function Verify
Registration No.
Click on Go
Click on Submit Note A/c Nos. & Tran IDs
System will generate A/c No. for each
Denomination
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut CSCACM/NSCAM; Function V Verify
Cif ID
From A/c ID

Page | 19

DOP Finacle Process Document Ver1.5

Closing NSC & KVP A/c

CSCCAAC/NSCAC

NSC Premature Closure


in case of death of the
holder i.e. closure
before the maturity
date or KVP Premature
Closure in case of death
of the holder i.e.
closure before 2 years
and 6 months from KVP
account open date

CSCAAC / NSCAC

KVP
Modify Existing Details

CSCACM/NSCAM

To A/c ID
Click on Go
Click on Submit
Complete the print commands
Function L Trial Close (For trial closure use
HCAACTD)
Product Type Select NSC or KVP
CIF ID
Registration No.
Click on Go
Select NSCs for closure one by one by checking the
Close Box
Repayment Mode Select Cash or Transfer
If Transfer is selected then give Repayment A/c ID
as SB A/c or Postmaster Cheque A/c
Closure Reason - Select from the Searcher
Click on Submit
Generate Report through HPR and file with doc
Function Z Close
Product Type Select NSC or KVP
CIF ID
Registration No.
Click on Go
Select NSCs for closure one by one by checking the
Close Box
Close Mode Select Cash or Transfer
If Transfer is selected then give Repayment A/c ID
as SB A/c or Postmaster Cheque A/c
Closure Reason - Select from the Searcher
Click on Submit for verification
Supervisor to verify using Menu Shortcut
CSCCAAC/NSCAC; Function V Verify
Go to HPR menu and view closure report. Note
Tran IDs
If Cash Mode is selected then process
through HCASHPND
Modify CIF as deceased using CMRC
Function Z Close
Product Type Select NSC or KVP
CIF ID
Registration No.
Close Value Date Date of Death
Click on Go
Select NSCs for closure one by one by checking the
Close Box
Close Mode Transfer
Repayment A/c ID as SB A/c or Postmaster Cheque
A/c
Closure Reason - DTCLM
Click on Submit for verification Note Tran IDs
Supervisor to verify using Menu Shortcut
CSCCAAC/NSCAC; Function V Verify
Function Modify
A/c ID
Click on Go

Page | 20

DOP Finacle Process Document Ver1.5

Certificate Transfer

HCCA

Exceptional Schemes
Transfer of A/c to
Exceptional Scheme

HACXFRSC

Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut
CSCACM/NSCAM; Function Verify
Function: M Modify
A/c ID
Click on Go
New CIF ID Give the CIF ID of the customer in
whose name the certificates are to be transferred
Modify A/c Name Yes
Reason Code T
Click on Submit to verify
Supervisor To Verify Menu Shortcut HCCA;
Function Verify

Discontinued Scheme Transactions


Cash Payment of
HTM
Principle

Cash Payment of PMI


Amount calculated
manually

CTM

Transfer of Principle
Amount into SB A/c or
Payment by Post

HTM

Function T Transfer
Click on Go
A/c ID
Target Scheme Code Give Exceptional Scheme
Code
Select Target GL Subhead Code
Click on Submit. Note Instruction No.
Supervisor to verify Menu Shortcut HACXFRSC;
Function Verify
HPR View Report
Function Code Add
Transaction Type / Sub Type C/NP
Click on Go
Debit A/c ID Sundry A/c No. of Discontinued
Scheme
Amount
Ref No. Old A/c No. of Discontinued Scheme
Restore Values A Additional Part Tran Details
Click on Go
Next Screen
Ref No. Old A/c No. of Discontinued Scheme
Click on Go
Next Screen
Click on Check Box against the entry
Click on Accept
Click on Post and Note the Tran ID.
Supervisor to verify using Menu Shortcut HTM;
Function V Verify
Function Add
Type Withdrawal
Click on Go
A/c ID Sundry A/c No. of Interest on Discounted
Scheme
Amount
Click on Post and Note the Tran ID.
Supervisor to verify using Menu Shortcut CTM;
Function V Verify
Function A Add
Transaction Type / Sub Type: T/CI

Page | 21

DOP Finacle Process Document Ver1.5

Master Cheque A/c

Transfer of PMI Amount


into SB A/c or Payment
by Post Master Cheque
A/c

CXFER

RD Loan / Half Withdrawal


Open RD Loan A/c
CAOLARD/RDHWAO

Modify RD Loan A/c


before verification

CAOMLARD/RDHWA
MBV

Verify RD Loan A/c


Opening

CAOVLARD/RDHWAV
F

Modify existing RD
Loan A/c

CACMLARD/RDHWA
MAV

Click on Go
Record 1 screen appears
Part Tran Type: Debit
A/c ID Sundry A/c No. of Discontinued Scheme
Amount
Ref No. Old A/c No. of Discontinued Scheme
Restore Values A Additional Part Tran Details
Click on Go
Next Screen
Ref No. Old A/c No. of Discontinued Scheme
Click on Go
Next Screen
Click on Check Box against the entry
Click on Accept
Click on Add
Record 2 screen appears
Part Tran Type: Credit
A/c ID SB A/c or Post Master Cheque A/c
Amount or click on get contra amount icon
Click on Post. Note the Tran ID
Supervisor to Verify Menu Shortcut HTM;
Function V Verify
Function Add
Click on Go
Dr A/c ID Interest on Discounted Scheme Sundry
A/c
Cr A/c ID SB A/c or Post Master Cheque A/c
Amount
Click on Post. Note the Tran ID
Supervisor to Verify Menu Shortcut CXFER ;
Function V Verify
Function Open
RD A/c Number
Scheme Code LARD
Click on Go
Loan Amount
Amend Loan Sanction Date
Installment Type - Bullet Payment
Click on Submit to verify. Note Loan A/c ID
Function Modify
Loan A/c ID
Click on Go
Amend details
Click on Submit
Function Verify
Loan A/c ID
Click on Go
Click on Submit
Function Modify
A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut

Page | 22

DOP Finacle Process Document Ver1.5

RD Loan disbursement

LARDD/RDHWDP

Making RD Loan
Unscheduled Payments

HLAUPAY

RD Loan A/c Payoff


Final Payment

HPAYOFF

RD Loan A/c closure

CAACLA

Premature Closure of
RD A/c where loan is
outstanding

HPAYOFF

CACMLARD/RDHWAMAV Function V Verify


Function Disbursement
Loan A/c ID
Mode of Disbursement Cash / A/c Transfer
Credit A/c ID If transfer selected
Amount
Change Value Date
Click on Submit for Verification
Supervisor To Verify Menu Shortcut
LARDD/RDHWDP; Function V Verify
Note: Check HACCBAL to show the system
lien marked on RD A/c
Payment Type Payment
Transaction Type Click on Cash or Transfer
If Transfer is selected then give Common Debit A/c
No.
Click on Go
Loan A/c ID
Amount
Give Cheque Details if DOP cheque is given for
payment
Click on Accept
Click on Submit to Verify. Note Tran ID
Supervisor To Verify Menu Shortcut HLAUPAY
Function Verify
Function P - Pay Off Loan Amt
Loan A/c ID
Tran Type Cash Receipt / Transfer Customer
Induced
Collect/Refund A/c ID Give SB A/c or Sundry A/c
No.
Give cheque details if DOP cheque is given
Click on Go
Click on Create Transaction
Click on Submit to Verify
Supervisor To Verify Menu Shortcut HPAYOFF
Function Verify (Note Tran ID)
Function Z Close
Loan A/c ID
Click on Go
Click on Check Box Close
Close Reason Select from Searcher
Click on Accept
Click on Submit to Verify
Supervisor To Verify Menu Shortcut CAACLA
Function Verify
Function P - Pay Off Loan Amt
Loan A/c ID
Tran Type Transfer Customer Induced
Repayment A/c ID DOPSB A/c or Postmaster
Cheque A/c (Note while closing RD A/c, same
a/c ID should be given as repayment a/c ID)
Click on Go
Interest Waived Amount Entire Interest Amount
Click on Create Transaction
Click on Submit to Verify

Page | 23

DOP Finacle Process Document Ver1.5

CRDCAAC/RDACLM

PPF Loan / Withdrawal


Open PPF Loan A/c

CLPPFAO/PPFLAO

Modify PPF Loan A/c


before verification

CLPPFAOM/PPFLAMB
V

Verify PPF Loan A/c


Opening

CLPPFAOV/PPFLAVF

Modify existing PPF


Loan A/c

CLPPFAM/PPFLAMAV

PPF Withdrawal, Loan


Disbursement and
Interest Recovery

CPWTM/PPFWLINT

Supervisor To Verify Menu Shortcut HPAYOFF


Function Verify (Note Tran ID)
Function Z Close
A/c ID
Click on Go
Close Mode Transfer
Repayment A/c ID Same A/c No. given for
Loan Closure
Click on Check Box Close
Close Reason Select from searcher
Click on Accept
Click on Submit for Verification. Note the Tran ID
Supervisor to Verify Menu Shortcut CRDCAAC/RDACLM; Function V Verify
Calculate interest manually on the loan amount for
the no. of months loan availed
Recover interest amount by doing CTM / CXFER
and credit SBCO Suspense A/c

Function Open
CIF ID Auto-populated
PPF A/c No.
Click on Go
Disbursement Type Cash / Transfer
Disb. Cr A/c ID if A/c Transfer is Selected
Sanction Limit Loan Amt
Check the Max Sanction Limit Amt Field
(Sanction Limit < Max Sanction Limit)
Click on Submit to Verify. Note the A/c ID
Function Modify
A/c ID Loan A/c ID
Click on Go
Amend details
Click on Submit
Function Verify
A/c ID Loan A/c ID
Click on Go
Click on Submit
Function Modify
A/c ID Loan A/c ID
Click on Go
Amend details
Click on Submit for Verification
Supervisor To Verify Menu Shortcut
CLPPFAM/PPFLAMAV; Function Verify
Function Add
Transaction Type / Sub-Type Cash / Transfer
Type Loan Disbursement
Click on Go
Dr A/c No PPF A/c
Amount
Cr A/c No. If Transfer is selected
Click on Submit for verification Note both the
Tran IDs
Supervisor To Verify Menu Shortcut

Page | 24

DOP Finacle Process Document Ver1.5

Repayment of PPF Loan

CPDTM

Closure of PPF Loan A/c

CPDTM

CLPR

HACINT

CPDTM

HCAAC / CLOSE

CPWTM/PPFWLINT; Function Verify


Function Add
Tran Type / Sub-Type - Cash Receipt / Transfer
Customer Induced
Type Principal Repayment / Loan Interest
Repayment
Click on Go
Cr A/c ID PPF A/c ID
Amount
Click on Submit for Verification. Note Both Tran
IDs
Supervisor To Verify Menu Shortcut CPDTM;
Function Verify
Function Add
Tran Type / Sub-Type - Cash Receipt / Transfer
Customer
Type - Principal Repayment
Click on Go
Cr A/c ID Loan A/c
Amount
Click on Submit for Verification. Note Both Tran
IDs
Supervisor To Verify Menu Shortcut CPDTM;
Function Verify
For calculation of interest amount
Function Code P Process
A/c No. Loan A/c No.
Click on Go
From A/c ID Loan A/C ID
Report to - PM
To date Yesterdays Date
Post Transaction Yes
Frequency Based Interest Run No
Dr / Cr Interest Debit Interest Only
Click on Submit
Check HPR to view report and recover interest by
CPDTM
This operation need not be verified.
Function Add
Tran Type / Sub-Type - Cash Receipt / Transfer
Customer
Type - Interest Repayment
Click on Go
Cr A/c ID Loan A/c
Amount
Click on Submit for Verification. Note Both Tran
IDs
Supervisor To Verify Menu Shortcut CPDTM;
Function Verify
Function Z Close
Uncheck Transfer as Principle and Interest entries
would be passed using CPDTM as mentioned in
previous steps.
A/c ID Loan A/c ID
Click on Go
Click on Close Tab

Page | 25

DOP Finacle Process Document Ver1.5


Reason Code Select from Searcher
Click on Submit to verify.
Supervisor To Verify Menu Shortcut
HCAAC/CLOSE Function Verify
Outward Clearing
Lodging of Instruments
by HO / SO

HOMSO

Report generation for


cheques lodged by SO /
HO

HOMSOEX

File Transfer of SO / HO
by HO

HTRFTOPC

Zone Processing

HMCLZOH

File upload to Lodge


Instruments

HCLUPLD

Lodge Instruments
Manually

HOCTM

Function Add
Click on Go
A/c ID
Amount
Cheque No.
MICR Code Give directly from the cheque or
Select from searcher
Tran Code Give from the cheque
Cheque Date
Click on Add to create another entry
Click on Submit to Verify
Supervisor To Verify Menu Shortcut HOMSO;
Function Verify
SO
o Date
o Click on Report (Total report)
o Click on Submit
o HPR
o Similarly Report 2 can be generated (Bank wise
report)
Similar to above HO will also generate Report &
Report 2
HO will also generate File for its SOL / SO
SOLs or entire SOL Set
Note the file Names
Source File Name File name of SO / HO
Destination Directory Location where file is to be
transferred at HO
Click on Submit
Function O Open
Zone Date
Zone Code
Click on Go
Click on Submit
Report to Clg Dept
Zone Date
Zone Code
Click on User Application File Path Radio Button
Upload File Name Mention file name created in
HPR
Multiple Instrument No
Create Transaction Yes
Click on Submit
File gets uploaded
Option Add
Zone Date
Zone Code
Click on Go
A/c ID
Amount Pay-in slip amount

Page | 26

DOP Finacle Process Document Ver1.5

Instrument No
Amount Cheque Amount
Sort Code Give from the cheque
Transaction Code Give from the cheque
Click on Submit
Note the Set ID on the pay-in slip
You can lodge single slip containing multiple
cheques and also multiple slips containing
single cheque only through HOCTM
Show HACCBAL / HACLI Float Balance
Amount
Zone Balancing
HMCLZOH
Option I Inquiry
Zone Date
Zone Code
Click on Go
Statistics Tab
Check Slips / Instruments / Sets Nos. & Amount
Check Status Entered / Verified
Cheque Inquiry in Zone
HIOCLS
If Zone is not balanced as per the statistics then
inquire to see which set is not balanced.
To modify set HOCTM Function M Modify
Verify Manually if any
HTM
Function V Verify
transaction is in
Tran ID
entered state
Click on Go
Post
Suspending the Zone
HMCLZOH
Option S Suspend
Zone Date
Zone Code
Click on Go
Click on Submit
Verify Lodged
HOCTV
To verify instruments
Instruments
Function V Verify
Zone Date
Zone Code
Click on Go
Check report in HPR
Unsuspending the Zone HMCLZOH
Option V Revoke Suspension
if need be
Zone Date
Zone Code
Click on Go
Click on Submit
Releasing to Shadow
HMCLZOH
Option R Release to Shadow Balance
Balance
Zone Date
Zone Code
Click on Go
Click on Submit
Show HACCBAL / HACLI Float Balance
(becomes nil) & Funds in Clg Amounts
Return of Cheques Explained in Inward Clearing Process
Marking of Clearing
HMARKPEN
Select cheques to be marked from releasing funds
Extension
to customers
Removal of hold up
HREVPEND
Un-select cheques
cheques
Close the Zone and
HMCLZOH
Option G Regularise Shadow Balance
release funds to
Zone Date

Page | 27

DOP Finacle Process Document Ver1.5


customer

Inward Clearing Process


Open Zone
HMICZ

Zone Code
Click on Go
Click on Submit
Show HACCBAL / HACLI Funds in Clg Amount
(becomes nil)

Option O Open
Zone Code
Click on Go
Total No. of Instruments in advice Give no. of
cheques received in clearing
Total Amount of Instruments in advice Give total
amount of cheques received in clearing
Click on Submit
Zone Date
Zone Code
Select - User Application File Path / Local File Path
File Location
Click on Go
Check upload success report by using menu
shortcut HPR
Function Add
Zone Code
Click on Go
A/c ID
Amount
Transaction Code
Click on Submit to Verify.
Supervisor to Verify using Menu Shortcut HICTMO
Function V (Verify Signatures also)
Show HACCBAL System Reserved Amount
Option V Validation Run
Zone Code
Click on Go
Click on Submit
Check report in HPR
Note Supervisor to check the reason of error /
rejects and resolve
Validation Run has to be done whenever you
visit HICTMO.
Function Modify
Zone Date
Zone Code
Click on Go
Instrument No. Give selected cheque no. or Click
on Accept
From List of cheques, select the cheque to be
rejected
Carve Click on No
Reject I (for inward cheques) / O (for outward
cheques)
Also for outward cheque returns give all
cheque details
Click on Return Details Icon
Reject Reason Select from the searcher

Lodging Instruments in
zone Upload

HRMI

Lodging Instruments in
zone Manually

HICTMO

Validation Run for


Reporting

HMICZ

Rejecting / Returning a
cheque

HICTMO

Page | 28

DOP Finacle Process Document Ver1.5

Suspending the zone

HMICZ

Posting the zone

HMICZ

Close the zone

HMICZ

Outstation Cheque for Collection


Lodge Instrument
HIRM

Click on Charges Button


Click on Accept
Click on Additional Details Icon
Presenting Bank Code Select from the Searcher
Presenting Bank Br Code Select from the
Searcher
Click on Accept
Click on Submit for verification
Supervisor to verify Function V Verify
Function S Suspend
Zone Date
Zone code
Click on Go
Click on Submit
Function P Post
Zone date
Zone code
Click on Go
Check statistics
Click on Submit
Check report in HPR
Note the Tran ID. If any transaction is in entered
state then invoke Menu HTM to post the
transaction
Show the effect of posting on System Reserved
Amount.
Function Z Close
Zone date
Zone code
Click on Submit
Do the inquiry on Zone and note the tran ID of
charges entry. Post entry using menu shortcut HTM;
Function M Modify.

Function G Lodge
Remit Type OCINR
Rem CCY INR
CIF ID
Click on Go
General Details
o Operative A/c ID SB A/c
o Charge Debit A/c ID SB A/c
o Remittance Amt Cheque Amount
o Remit Country IN
Instrument Details
o Instrument No.
o Inventory Type CHQ
o Instrument Amount
o Quantity
o Instrument Date
o Drawee Details Name / Address
o Drawee Bank Details
Bank Code Select from Searcher
Bank Br Code Select from Searcher
o Click on Validate
Event Details

Page | 29

DOP Finacle Process Document Ver1.5

Realize Instrument

HIRM

Dishonour of
Instrument

HIRM

ECS
Enable the facility of
ECS for the customers
at the time of account
opening

Enable the facility of


ECS for the existing
customer

Setting Mandate for


Outward ECS

SB- CASBAO/QDESA,
RD
CRDOAAC/RDAOCM,
TD/MIS
CMISAOP/MISAO ,
SCSSCSCAOP/SCSSAO
SB
CASBAM/QDEMSA,
MIS/TD
CMISAM/MISAMAV,
RD CRDACM/RDAMM,
SCSS CSCAM/SCSSMAV
HECSM

o Click on Validate
Transaction Details
o Click on Validate
Click on Submit for verification. Note the
remittance ID.
Supervisor to verify Menu Shortcut HIRM;
Function V Verify
Show HACLI Charges Application
Function R Realize
Remit ID
Validate Following Tabs:
o Instrument Details
o General Details
o Realisation Details
o Event Details
o Transaction Details
Click on Submit
Supervisor to verify Menu Shortcut HIRM;
Function V Verify
Show HACLI Credit & Charges Application
Inquire in HIRM the Remit Status should be Yes
Function N Dishonor
Remit ID
Validate Following Tabs:
o Instrument Details
o General Details
o Event Details
o Recovery Details
o Transaction Details
Click on Submit
Supervisor to verify Menu Shortcut HIRM;
Function V Verify
Show HACLI Charges Application
Function Z Close
Visit Instrument Information to Validate
Click on Submit for verification
Supervisor to verify Menu Shortcut HIRM;
Function V Verify
ECS Enabled Yes
Click on Submit for Verification
Supervisor to Verify

Function Add
Click on Go
A/c ID

Page | 30

DOP Finacle Process Document Ver1.5

Pay Sys ID ECS


Message Type Outward
Part Tran Type Debit
Tran Code Code 1
Start Date
End Date
Amount Type Fixed
Amount
Other Party A/c ID Beneficiary A/c No.
Other Party Name Beneficiary Name
Other Bank Code Pick from Searcher
Other Branch Code Pick from Searcher
Click on Submit for Verification. Note Mandate Srl
No.
Supervisor to verify Menu Shortcut HECSM;
Function V Verify
Memo pad
Create Memo pad

HMEMOPAD

Verify Memo pad

HMPAU

Agent Portal
Creation of Agent on
Finacle

HDSAMM

Linking Agent ID to
Existing A/c at the time
of Opening of A/c

SB- CASBAO/QDESA,
RD
CRDOAAC/RDAOCM,
TD/MIS

Click on Add New Record


Enter Topic
Function Select from searcher FT
Intent Select C Cash FT Elert
Security Select P Public
Memo Text Give relevant note
A/c ID
Click on Submit to verify
Note Memo pad No
Function V Verify
A/c ID
Click on Go
Select entry by clicking the check box
Click on Submit

Function Add
DSA ID
Click on Go
DSA Name
Address
License No.
Commission Credit A/c ID DSA SB A/c
Tax Code TDSAG
License Expiry Date
Free Code Agent Type Select Searcher
Product Tab
Scheme Code RDIPN
Payment Frequency Daily
Holiday N
Pay Commission Yes
Sub Placement A/c - 45090000
Click on Submit to Verify
Supervisor to verify Menu Shortcut HDSAMM;
Function V Verify
Agent / Employee Code Click on Agent Radio
Button
Select Code from the List

Page | 31

DOP Finacle Process Document Ver1.5

Linking Agent ID to
Existing A/c after a/c is
opened

Initiating Transaction
through Agent Portal
by Agent / Super Agent
(CPA)

CMISAOP/MISAO ,
SCSSCSCAOP/SCSSAO
SB
CASBAM/QDEMSA,
MIS/TD
CMISAM/MISAMAV,
RD CRDACM/RDAMM,
SCSS CSCAM/SCSSMAV

Click on Submit to Verify


Supervisor to verify Function V Verify

Generate Report

Initiating Transaction
through Agent Portal
by Super Agent

User Name
User Login P/w
Accounts
Agent Enquire & Update Screen
Select an account in which transaction is to be
done
You can select multiple accounts also
Select Mode Cash or DOP Cheque or Non DOP
Cheque
Save
Click on Radio Button against which transaction is
to be done
No. of Installments
Click on Get Rebate & Default Fee
Save
Repeat process for all accounts selected
Enter cheque details if DOP or Non DOP cheque
mode is selected
Pay all saved Installments
Note Payment Reference No.
Reports
From Date
To Date
List Reference No. Give Payment Reference No.
Status Success
Search
PDF File OK
Save or Print the report
Sign Out
User Name
User Login P/w
Click on Agents
Select Agent
Click on Fetch Accounts
Select an account in which transaction is to be
done
You can select multiple accounts also
Select Mode Cash or DOP Cheque or Non DOP
Cheque
Save
Click on Radio Button against which transaction is
to be done
No. of Installments
Click on Get Rebate & Default Fee
Save

Page | 32

DOP Finacle Process Document Ver1.5

Posting the reference


no. in Finacle

RM e-Banking Portal
Create Agent Portal
User

HAGTXP

Repeat process for all accounts selected


Enter cheque details if DOP or Non DOP cheque
mode is selected
Pay all saved Installments
Note Payment Reference No.
Generate Report
Sign Out
Function M Modify
E-banking ref no. Give ref no. from the agents
report
Click on Go
Save
Supervisor to verify Menu Shortcut HAGTXP;
Function V Verify
Menu Shortcut - HPR
Transaction status report

Create Retail User

Login Bank User


Password
Click on Agent User Admin
Click on Create New
Agent User ID (to be exactly the same as created
on Finacle)
First Name
Last Name
Salutation
Date Format dd-mm-yyyy
Language ID English
Menu Profile DOPAGN
Authentication Mode Password
Click on Continue
Give Remarks
Give Transaction Password
Click on Submit. Note the Ref ID
Another RM to Login
On dash board click on Records Pending For
Approval
Select the reference ID
Click on Approve
Give Transaction P/w
Click on Submit
Click on Agent User Admin
Select Agent ID
Set Password
Check Sign On Password
Click on Continue
Give Transaction Password
Click on Submit
Click on Enable / Disable User
Select Login Password
Click on Submit
Back end to generate password
Login Bank User
Password
Click on Retail Administration

Page | 33

DOP Finacle Process Document Ver1.5


Click on Create New
CIF ID
Click on Look Up System will fetch details from
Finacle
Salutation
Brand ID Brand 1
Menu Profile DOPRET
Entry Limit Scheme Retail Default
Transaction Limit Scheme Retail Default
Transaction Authorization Scheme Retail Default
Authentication Mode Password
Secondary Authentication Mode One Time
Password
Accessible Financial Transaction Types Select All
Authorisation Mode Precedence Transaction Level
Click on Continue
Give Remarks
Give Transaction Password
Click on Submit. Note the Ref ID
Another RM to Login
On dash board click on Records Pending For
Approval
Select the reference ID
Click on Approve
Give Transaction P/w
Click on Submit
Click on Retail Admin
Select CIF
Click on Set Password
Click on Check Box Sign On Password
Click on Check Box Transaction Password
Click on Continue
Give Transaction Password
Click on Submit
Click on Enable / Disable User
Click on Mode
Login Password Enable
Transaction Password Enable
SMS OTP - Enable
Back end to generate passwords
Click on Submit

Page | 34