BANK OF BARODA

ASCROM CELL
BCC
DOCUMENT FOR TROUBLE SHOOTING
1. Runtime Error in RWA Calculator in Basel II
String Mismatch
Solution- This Error is coming when facility status in advacdetail is null but A/c is live
so update facilities Status, According to custadvprofile and then process Basel II.
2. Run time Error in Basel ii
Return String 0
Solution- It means CRM is not present in CRM detail but it is showing cash security in
other table
Same problem also coming at time of Data Processing in which customer is not there
but CRM is there, so please delete CRM in CRM details table for those customers.
3. Run time Error
EOF OR BOF
Solution- That is showing data mismatch error
Like add new code in facility table but glcode is not present in mstglcodeAssets table
so either change glcode or make a new glcode in master .
4. Primary Key Violation Error at time of Migration
Solution- Acparahist is not proper Please check Acparahist or when data is available in
temp tables but not in main tables.
5. Error at time of update to Main Database in monthly Module
Solution- Duplicate Rows are present in CustMisData, Remove them.
6. Runtime Error in Basel II Processing DBNULL
Solution- In CRM details Table Date of Issue or Date of Maturity is null
For code 36,55,30,29. Please give proper date.
7. Monthly Balance CRT Error for Previous month NPA ACS
Solution- Unfreeze data from mstbranch table and then remove error
And again freeze data from the same table
8. If Glerror Report is not tailed with master Summery and annexure
Solution- Balance is present in monthly Balance table not properly updated in other
Facility table. Find those records and only edit and save those records in monthly data
updation Screen.
9. Error at time of Cibil Text File Generation.
Solution- In MstBranch and MstBranchall Cibil Branch code is not updated properly,
Update it properly.
10. Message at time of migrate to next month
All Acs are not Besal Process though you processed data.
Solution- In case of nonfunded BiitransactionCode is 0 in advacdetail table
So please update it 1 in advacdetail and then migrate to next month.

11. Runtime Error at time Unhandled Exception

Solution- Dot net Frame work is corrupted. Remove it and again install the FrameWork
2.0 from the CD.

12. Runtime Error Invalid use of Null

Solution In facility tables balance or FacilityExpousre field is null
Please make it as Zero( If the error is in monthly data updation).
Or
Either of any necessary field is leave blank at the time of Inward, Sanction or
Disbursement
13. Error messageAc/Customer are edited by other user while editing in
Quarterly Module
Solution Unlock Quarterly Mod- I records from utility
14. Error no 21 in Quarterly CRT Error Report
Solution- This Error no belong to Plant and Machinery Value if Sector
Is belonging to SSI and LMI Please fill this value in additional Information in Basel ii Tab
in customer profile.
15. Error when you try to update to Main Database in monthly module
Error in CustomerID= and Acid= and Inward no=
Solution- It means row is duplicated in CustMisdata Table or
Record is already exported from M2disburse to main table, so please
Delete records from main table and change Export Flag 0 from 1 in M2disburse table
then update to main database.
16. Crt Error of Address in Cibil for both Consumer and Commercials.
Solution- In this case Address line 1, 2, 3 should not be same to Each other and they
should not same to City /location field.
17. Run time Error at time of Report Generation
Crystal Viewer is not working properly
Solution- Please run Crystal patch that is presented in Utility folder in CD.
18. Type Mismatch Error at time of data lifting.
Solution- # Symbol is present in data lifting text file, so please delete # from
Text file and then lift data.
19. Some Required files are missing at time of importing of data.
Solution- Firstly copy the Zip files in Desktop and then import it, if the same problem
is coming then unzips it and Zip it again then import it.
And remember that never import SBKP file from floppy directly.
20. If Customer fulfill all the condition of degradion/Upgradation but it is not
degrading/Upgrading from Substandard to DB1 or from Npa to STD
Solution Check in Custadvprofile table If Identified mark showing ZoAudit/RoAudit
(AssetMOC=Y and if it is normal then N) , It means Customer were
degraded/Upgraded by MOC only not by normal processing And if table column show
System it means it can be handle by code only, so please forward data to technical
team soon.
Other check points are: -

-- Check in Custadvprofile table If Identified mark showing ZoAudit/RoAudit or

AssetMOC = Y.
-- It means Customer were degraded/Upgraded by MOC only not by normal processing
-- NPA code is related to suit / Decree then a/c will not be upgrade.
-- Constitution code is related to SHG then a/c will not be upgrade.
-- In custadvprofile there is some amount in Totalwriteoff field then a/c will not be
upgrade.
-- In advacdetail , there is some amount in fincumparwriteoff then a/c will not be
upgrade.
-- Non financial reasons like value in DICGC ,ECGC Details , Unapplied Int. , claim rate
then a/c will not be upgrade.
-- Stock statement date and conti. Excess dt.
21. Run time Error Text Property Read only
Solution- Move on the Screen by Tab only not by mouse,
If you directly move by mouse fill the value and then save it, at time of save it will
show same error
So please move by Tab only.
22. CRM CRT Error but no CRM details is there.
Solution Check if Activity Code is 9511 or 9512 then Basel information for those ACS
are required because this code belong to loan against FDR and loan against NSC/KVP.
23. Crt Error at sector HOPS and HONPS in Quarterly CRT Error
Solution-if limit section is more then 20 lacs then it shows error with HOPS and if limit
section is less then 20 lacs then it shows error with HONPS
24. In some cases customer are not being degraded though it will fulfill all
condition for degradation
Solution- If Asset Class in Activity master and in Glcode master is always STD then it
never being degraded like the following ACTIVITY 8601, 8602, 8603, 8604, 8605, 8606,
8607, 8608
8609, 8610, 8611, 8612, 8613, 8614, 8615, 9015, 9016, 9017, 9018, 9511, 9512 fulfill
the always STD Condition. Same as GLCODE 2390, 2265, 2265, 2271, 2300, 2320,
2330, 2340, 2341, 2380,2380, 2390,
2393, 2394, 2395, 2396, 2400 also fulfill the always STD Condition. Same as
Constitution 11, 15 also fulfill the always STD Condition.
25. Time out Expire at time of report generation or at time of importing data.
Solution- Increase Size of tempdb database
Enterprise manager databaseTampdbPropertydata fileSpace Allocated (MB) is
up to 500
And same size in transaction log.
26. Run time error at time of starting Ascrom system
VisionD2k.Exe Encountered Error
Solution- It means Exe. Of Ascrom system is corrupted so please delete shortcut from
desktop as well as from
CProgram filesAscromVisionD2k.Exe
And replace it with new one that is already present in installation CD and create a
shortcut on desktop,
If still problem remain then remove Ascrom system and install it again.
27. CRM Error no 18 for gold in CRM Crt error report

Solution- it shows current value error, when you select code 80 for gold a button will
enable named eligible
In Eligible button enter karat of gold weight of gold in grams, and face value of gold
then it will automatically calculate the current value.
28. Error Message at time of login
Sql Server cant validate User.
Automation Error
Please Check UserID or Password
Solution- Please Run Service Manager
Start All Programms StartupService Manager Start
29. Error at time Update to main database
Overflow mismatch in relation tables inwardsanctiondisburse
Inward no = and customerid= and acid=
Solution- Check in tables where integer data type like crmsecid in CRM details
crossing limit of integer (i.e. more then 32000).
30. Error Message at time of installation
Check Winit_Admin cant create data objects
Solution- This error message is occurred when MSDE or Sql Express or Sql Server is not
properly installed.
Please remove it and install it separately.
31. Major Installation Problem.
Solution- When your system is not able to install Dot.Net Framework 2.0 or MSDE or
Windows Installer 3.1
then first install it separately if problem is still remain it means some operating system
file are not supporting the Ascrom system file
So please format computer, because all these are Microsoft products and if your
system is not able to install them it means this problem belonging to operating system
so immediately format it.