Week 1 Knowledge Check Study Guide

Concepts
VALID DECISIONS

Mastery
100%

100%

100%

100%

100%

100%

RHETORICAL DEVICES
AND FALLACIES

Questions

ENHANCING
CREATIVITY AND
INNOVATION
CREDIBILITY OF
CLAIMS
ETHICAL
IMPLICATIONS
ORGANIZATIONAL
BEHAVIOR
INTRINSIC

Score: 25 / 25

MOTIVATION

GROUP STRATEGIES

100%

LEADERSHIP STYLE

100%

100%

10

100%

11

100%

12

100%

13

100%

14

RESUME WORDING

100%

15

ETHICAL APPROACHES

100%

16

PRIVACY POLICY

100%

17

ORGANIZATIONAL
STRUCTURES
THE COMMUNICATION
PROCESS
APPROPRIATE
TECHNOLOGIES
PERSUASIVE
MESSAGES
EFFECTIVE
PRESENTATIONS

WIRELESS

100%

18

COMMUNICATION
ENTERPRISE
APPLICATIONS

100%

19

100%

20

100%

21

100%

22

100%

23

100%

24

ACQUIRING
INFORMATION
SYSTEMS
ORGANIZATION AND
RELATIONSHIP OF
COURTS
LEGAL DUTIES OF
CARE
AWARENESS OF
COMMERCIAL
OBLIGATIONS
EFFECT OF
REGULATION ON
BUSINESS

ETHICAL CONDUCT OF
100%

BUSINESS

25

Concept: VALID DECISIONS

Mastery

100%

Questions

1.
Reaching a valid decision is based on the evaluation of arguments. If we know that a valid
argument has true premises, then a decision based on the argument______________.

A.

must be sound

B.

might be sound

C.

is strong

D.

might have a false conclusion

Correct:
The Correct Answer is: A.

Concept: RHETORICAL DEVICES AND FALLACIES

Mastery

100%

Questions

2.
Identify the fallacy in the following piano store advertisement: Pianos are our only
business. Youll get the best deal at the Piano Experts.

A.

Ad hominem

B.

Straw man

C.

Hasty generalization

D.

Red herring

Correct:
The Correct Answer is: D.

Concept: ENHANCING CREATIVITY AND INNOVATION

Mastery

100%

Questions

3.
Which of the following statements describes creativity correctly?

A.

Only highly intelligent people are capable of generating

creative ideas.

B.

Creative people are born with the trait.

C.

Anyone can become more creative.

D.

Children are more creative than adults.

Correct:
The Correct Answer is: C.

Concept: CREDIBILITY OF CLAIMS

Mastery

100%

Questions

4.
How would you assess the following statement? Consider both the nature of the claim and
the source. Lottery director Mark Michalko said Thursday that allegations that
Californians are squandering money they once used for food to buy lottery tickets are
just not correct.. . . California Grocers Association president Don Beaver raised the issue
earlier in the week, saying five supermarket chains had complained that grocery sales
dropped about 5 percent after lottery tickets went on sale October 3. Sacramento Bee

A.

Probably true

B.

Probably false

C.

Requiring further documentation

D.

Claim that cannot be properly evaluated

Correct:
The Correct Answer is: D.

Concept: ETHICAL IMPLICATIONS

Mastery

100%

Questions

5.
The SarbanesOxley Act was created in 2002 to improve and maintain investor
confidence. The act includes which of the following:

A.

senior managers sign off on financial results

B.

privately held companies must report to the public

C.

officers are exempt if they were not aware of a

misrepresentation

D.

company insiders may compose the entire Board of

Directors

Correct:
The Correct Answer is: A.

Concept: ORGANIZATIONAL BEHAVIOR

Mastery

100%

Questions

6.
Organizational behavior is examined at three main levels.

A.

Traits, behaviors, and results

B.

Affective, cognitive, and behavioral

C.

Individual, organizational, and societal

D.

Individual, group, and organizational

Correct:
The Correct Answer is: D.

Concept: INTRINSIC MOTIVATION

Mastery

100%

Questions

7.
Employees who have intrinsic work values will be motivated by

A.

challenging assignments

B.

status in the workplace

C.

social contacts

D.

financial rewards

Correct:
The Correct Answer is: A.

Concept: GROUP STRATEGIES

Mastery

100%

Questions

8.
Research on the five-stage model of group development shows that

A.

all groups pass through the norming stage

B.

groups always pass through the stages in order

C.

not all groups go through each of the stages

D.

all groups pass through the adjourning stage

Correct:
The Correct Answer is: C.

Concept: LEADERSHIP STYLE

Mastery

100%

Questions

9.
The extent to which a leader actually does help a group or organization to achieve its
goals is best described as

A.

formal leadership

B.

leader effectiveness

C.

organizational profitability

D.

informal leadership

Correct:
The Correct Answer is: B.

Concept: ORGANIZATIONAL STRUCTURES

Mastery

100%

Questions

10

10.
When the business environment is __________, an organization is most likely to
decentralize authority and empower its employees to make operating decisions.

A.

stable

B.

uncertain

C.

unknown

D.

transparent

Correct:
The Correct Answer is: B.

Concept: THE COMMUNICATION PROCESS

Mastery

100%

Questions

11

11.
To make your communication more effective

A.

include as much information as possible, even if you are

not sure it is necessary

B.

send the same messages by multiple channels

C.

clearly address your audience's wants and needs, not

yours

D.

draw pictures and animations your audience will

understand

Correct:
The Correct Answer is: C.

Concept: APPROPRIATE TECHNOLOGIES

Mastery

100%

Questions

12

12.
Which of the following meeting technologies would be most effective for negotiations,
collaborative problem solving, and other complex discussions?

A.

Telepresence

B.

Instant messaging

C.

Teleconference

D.

Telephone

Correct:
The Correct Answer is: A.

Concept: PERSUASIVE MESSAGES

Mastery

100%

Questions

13.
Most persuasive messages combine

A.

many major points all at once

B.

logical and emotional factors

C.

truth and falsehood

D.

current and very old evidence

13

Correct:
The Correct Answer is: B.

Concept: EFFECTIVE PRESENTATIONS

Mastery

100%

Questions

14

14.
Important design elements to consider when creating slides include which of the
following:

A.

word selection

B.

selecting background designs

C.

selecting a theme

D.

writing content

Correct:
The Correct Answer is: B.

Concept: RESUME WORDING

Mastery

100%

Questions

15.
Which of the following would be the best wording to use on a resume?

A.

"I was in charge of a staff of six employees."

B.

"I supervised a full staff of six employees."

C.

"Was in charge of entire departmental staff."

D.

"Supervised staff of six employees."

15

Correct:
The Correct Answer is: D.

Concept: ETHICAL APPROACHES

Mastery

100%

Questions

16

16.
The __________ approach to ethics maintains that an ethical action is the one that
provides the most good or does the least harm.

A.

utilitarian approach

B.

rights approach

C.

fairness approach

D.

common good approach

Correct:
The Correct Answer is: A.

Concept: PRIVACY POLICY

Mastery

100%

Questions

17

17.
Which type of privacy policy restricts an organization from collecting personal information
until the customer specifically authorizes it?

A.

Opt-out model

B.

Opt-in model

C.

Electronic surveillance

D.

Profiling

Correct:
The Correct Answer is: B.

Concept: WIRELESS COMMUNICATION

Mastery

100%

Questions

18.
Wireless communication includes which of the following:

A.

Bluetooth

B.

coaxial connections

C.

traditional land lines

D.

lighting connections

18

Correct:
The Correct Answer is: A.

Concept: ENTERPRISE APPLICATIONS

Mastery

100%

Questions

19

19.
Enterprise resource planning applications seeks to integrate a number of issues,
including which of the following:

A.

vacation schedules

B.

tenure of the staff

C.

production and inventory levels

D.

turnover rate of the project staff

Correct:
The Correct Answer is: C.

Concept: ACQUIRING INFORMATION SYSTEMS

Mastery

100%

Questions

20

20.
The request for proposal (RFP) is one of the key tools in acquiring information systems
and applications. Which of the following statements best characterizes the RFP?

A.

The RFP must always be used.

B.

It is prepared by the vendor.

C.

It always identifies the price.

D.

It defines the scope of the project.

Correct:
The Correct Answer is: D.

Concept: ORGANIZATION AND RELATIONSHIP OF COURTS

Mastery

100%

Questions

21

21.
The relationship between jurisdiction and venue of state and federal courts

A.

often causes delays in case resolution

B.

causes development of conflicting rules in similar

disputes

C.

is determined by the U.S. Attorney General

D.

is well-defined by statute and case law

Correct:
The Correct Answer is: D.

Concept: LEGAL DUTIES OF CARE

Mastery

100%

Questions

22

22.
Businesses owe customers (business invitees) visiting their stores

A.

no duty of care, the customer assumes the risk of injury

B.

a warning of known risks, only

C.

a duty to inspect for and warn of risks

D.

a duty to repair hidden risks only where children are

involved

Correct:
The Correct Answer is: C.

Concept: AWARENESS OF COMMERCIAL OBLIGATIONS

Mastery

100%

Questions

23.
A legally enforceable contract always requires

A.

a written document

B.

signatures of all parties

C.

a heading saying Contract or Agreement

D.

a manifest intent to be bound by the parties

23

Correct:
The Correct Answer is: D.

Concept: EFFECT OF REGULATION ON BUSINESS

Mastery

100%

Questions

24.
Regulatory (or administrative) law arises from

A.

court decisions

B.

enabling statutes

C.

attorney general opinions

D.

policy documents prepared by nongovernmental

organizations

24

Correct:
The Correct Answer is: B.

Concept: ETHICAL CONDUCT OF BUSINESS

Mastery

100%

Questions

25

25.
The purpose of a clear ethical code in a business is

A.

to draw on employees religious background

B.

to encourage philosophical debate among employees

C.

to regulate employees private conduct

D.

to manage values and conflicts among them

Correct:
The Correct Answer is: D.