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AndrBarbicasFerreira
andrebarbicas@icloud.com
B.A.InternationalRelations
M.A.Strategy
Abstract
This paper constructs a conceptual model to study the impact of emotional intelligence on the
relationship among leadership styles, decision making styles and organizational performance.
Study also give the brief review of emotional intelligence, leadership styles and the
relationship among leadership styles, emotional intelligence and other studied variables. The
paper has conceptual based theoretical evidences to support the model. Research findings of
the previous literature supports the idea that emotional intelligence moderates the relationship
among leadership styles and decision making styles as emotional intelligence strongly
associated with leadership styles and decision making styles. Emotional intelligence also
moderates the relationship between leadership styles and organizational performance. Study
further founds that decision making styles have an effect on organizational performance.
Keywords: Emotional Intelligence, Leadership styles, Decision making styles,
Organizational performance
1. Introduction
Leader is a personality who has the capability to influence others and the leadership is what
leaders do to influence group to achieve some defined goals. To successfully perform the
activities, leaders have to make decisions at every step to achieve the desired results. Thus,
effective decision making is one of the attribute of an efficient leader (Tatum, Eberlin, &
Kottraba, 2003). The fortune of every business relies upon the decision making capacity of
business leadership. Every decision by the management of a business influences the overall
business performance. Therefore, decision making process can be considered as think tank of
any business. Past researchers found that emotional intelligent is an essential part of an
effective leadership and have a strong association with decision making and organizational
performance. One of the study by Abraham (2000) determines that an emotionally intelligent
person have high organization commitment, and use positive emotions to boost their decision
making competence. Holt and Jones (2005) found that emotional intelligence influences
organizational performance. Based on the these findings, the present study propose the
conceptual model by defining the relationship among emotional intelligence, leadership
styles, decision making styles and organizational performance based on theoretical evidences
from the previous research findings.
The paper consists of four sections which deal in turn with introduction of the study, literature
review and methodology. The paper rounds off by discussing and concluding the major
findings of the study supported by literature.
2. Literature Review
enhances leaders ability to get solutions for the problems and to tackle issues and
opportunities facing by them and by their organizations as well. Leaders within this context,
are able to enhance decision making capability through their knowledge and management of
emotions, and the leaders who are able to correctly recognize emotions are more able to
decide whether the emotion is attached to opportunities or problems and therefore use those
emotions in the procedure of decision making. Based on these literature findings, we can say
that emotional intelligence has an impact on the relationship between leadership styles and
decision making styles.
3.4 Emotional Intelligence, Organizational performance and Decision Making
Holt and Jones (2005) concluded that emotional intelligence has an impact on organizational
performance. Druskut, Sala, & Mount (2006) studied the various ways through which
emotional intelligence affects organizational performance. Authors concluded that emotional
intelligence have an impact on performance, helps in developing international business
capabilities, and affects many business outcomes. Melita, Ceasar, Gerald, Anthony and
Ronald (2003) founds that emotional intelligence training is an evolutionary means of
organizational performance. Jordan & Troth (2002) founds that emotional intelligence
influence the employee preferred style of conflict resolution which contributes towards the
understanding of organizational performance and its determinants.
In relation to the decision making and organizational performance; Allen, Amason, David &
Schweiger (1994) founds that strategic decision making influence organizational
performance. Amason (1996) founds that top management teams make decisions which
influence the organizational performance. Irene, Abdul and Rasheed (1997) further found that
rational decision making have a positive association with organizational performance.On the
basis of this literature review we can say that emotional intelligence have an impact on the
relationship between leadership styles and organizational performance and decision making
styles affects organizational performance.
In nutshell, based on the above literature reviews and research findings, we can conclude that
1) Emotional intelligence will moderate the relationship between leadership styles
and decision making styles.
2. 2) Emotional intelligence will moderate the relationship between leadership styles
and organizational performance.
3. 3) Decision making styles influence the organizational performance.
1.
Fig.1LeadershipStyles
References
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