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Final Project

Nestle
Good Food, Good Life.

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Contents:
1. Executive Summery
2. Introduction to Nestle
3. Nestle Pakistan
4. Vision and Mission
5. Financial Reports
6. Competitors & Market Share
7. Distribution of Products
8. Factories
9. Brands
10. Human Resource Department

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HR Policy

Recruitment

Job Analysis

Job Description

Job Specification

Training and Development

Rewards and Benefits

Motivation

Performance Appraisal

Interview at Nestle

11. Conclusion

Executive Summary:
This is an informative report on Nestle Pakistan Private Limited. In
this report we have described the introduction of nestle internationally and
in Pakistan. Good food Good life is the principle they always follow. We
briefly describe the vision and mission of Nestle Pakistan. We highlights the
financial report of first quartered of 2013.Enlist the major competitors of
Nestle Pakistan and the market share they have. We have described the
complete list of Nestle products in Pakistan and the factories they operate.
We basically emphasized on the working or operations of HR department.
We described the Nestle Pakistan HR department, HR policy, the recruitment
process, training and development, motivation, rewards and benefits, job
analysis, and performance appraisal.

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Introduction:
Henry Nestle, a pharmacist is the founder of Nestle. It is a Swiss
origin thats headquartered is in Vevey, Switzerland. Nestle is a SwissGerman word which means "little nest" which is its trademark. Nestle, the
leading food processing company in the world and having about 330,000
employees in over 150 countries. Nestle serves its customer with more than
8000 product around the globe.
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Nestle Pakistan:
Nestle Pakistan is a subordinate of Nestle S.A.Nestle operates in
Pakistan since 1988 under a joint venture with Milk Pak Ltd. The company is
listed on Lahore and Karachi Stock Exchange. For ten years in a row, the
company has won a place among the top 25 companies of the Karachi Stock
Exchange. Nestle Pakistan ensures that their products are made available to
consumers where ever in the country they might be. Convenience is at the
heart of the Nestle philosophy, and their aim is to bring products to people's
doorstep.

Mission:
Nestle is dedicated to providing the best foods to people
throughout their day, throughout their lives, throughout the world.
With our unique experience of anticipating consumers needs and creating
solutions, Nestle contributes to your well-being and enhances your quality of life.

Vision Statement:
The Nestle global vision is to be the leading health, wellness, and
Nutrition Company in the world. Nestle Pakistan subscribes fully to this
vision.

Financial Reports:
The financial report is of the first quartered of 2013.This report shows
the sales, operating profit, earning per share and net profit.

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Sales
Operating Profit
Net Profit
Earnings
per
share

Jan-Mar 2013
PKR Million
20,427
3,348
1,892
41.72

Jan-Mar 2012
PKR Million
20,194
2,974
1,665
36.71

Change
%
+1.2%
+13%
+14%
+14%

Competitors & Market Share:


Nestle Pakistan have many competitors in market to cut their market &
capture the market they have. These competitors are;
1. Unilever
2. Others(Engro Foods, Haleeb Ltd, Shezan)

Nestle Market Share

Distribution of Products:
Nestle divided Pakistan into three geographical zone which is further
divided into Regional sales offices.
North Zone:
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Islamabad and north outstations


Peshawar
Jhelum
Central

Zone:
Lahore
Faisalabad
Gujranwala
Multan
Sahiwal

South Zone:

Karachi

Hyderabad

Quetta

Sukker

Factories:
Nestle has started their food processing operations in Pakistan since
1988.Its headquartered is in Lahore. There are four production factories In
Pakistan. Two factories produce multi items which are in Sheikhupura and
Kabirwala near Multan. One is in Islamabad and the fourth one is in Karachi
produced bottled water.

Brands:
Each person of any age is the customer of Nestle, because of its wide
range of products. Nestle provided more than 8000 products around the
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globe. Millions of people prefer nestle products every day, happy with the
addition to their wellness that they bring.
Today nestle is present in different markets with the following main brands:
1. Baby Foods
2. Breakfast Cereals
3. Beverages
4. Bottled water
5. Chocolate and Confectionary
6. Dairy Products
7. Food Services
8. Ice creams
9. Prepared Foods
1. Baby Foods:

Infant Nutrition nestle

Lactogen

Nestogen

Cerelac,

Neslac

2. Breakfast cereals

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Chocapic

Cookie Crisp

Cheerios

Cinnamon Toast

3. Beverages:

Coffee Nescafe

Ricore

Ricoffy

Nespresso

Bonka

Nestle Fruita Vitals

Nestle Omega Plus

Milo

Nestea

Nido

4. Bottled Water:

Nestle Pure Life

Nestle Aquarel

Contrex

5. Chocolates and Confection

Kit Kat

Aero

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Polo

Butterfinger

Crunch

6. Dairy Products:
Nespray
Sweet N Tasty Yogurt
Rawaytee Maza
Nestle Raita (Mint & Cumin)
ActiPlus
7. Food Services:
Chef-Mate
Davigel
Minor's
Santa Rica
8. Ice Creams:
Nestle Drumstick - The Original Sundae Cone
Nestle Princessa
Drumstick Edy's
9. Prepared Foods:
Lean Cuisine
Hot Pockets
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Maggi
Refrigerated products include cold meat products, pasta, pizzas,
sauces, snacks, etc.

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Human Resource Department:


Nestle Pakistan has the human resource department which dedicated
to their employees and ensures that they have all the right people with right
skills in a right place at the right time. The mandate of Nestle Pakistan is to
enhance their skills with cutting edge training and provide them world
standards facilities. They always select the innovative people who have
abilities to confront new challenges and make a difference.
Nestle Pakistan offer trainee programs so that talented young men and
women achieve their potential in a flexible and dynamic environment.
Nestle Pakistan Human Resource Department is subdivided into three
branches:
Shared Services:
Shared services branch is responsible for data and record collecting.
This branch collects data and records of all the employees of Nestle
Pakistan. This branch handle different type of works including payrolls,
division of provident funds, medical allowances, travel allowances, and all
other administration of the employee funds.
Centre of Expertise:
The Centre of Expertise is the second branch of Nestle Pakistan Human
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Resource department which is responsible for recruitments; organization


development through Nestles training programs, both local and
international.
Business Partners:
The business partners branch creates links between different human
resource activities of the organization and the functional departments they
are working with.

HR Policy:
It is the HR policy of nestle Pakistan that each employees has a
distinct responsibility in dealing with people be it as a leader of a team or as
a peer.

Recruitment:
Each year Nestle Pakistan recruited a number of top young graduates
who have strong academic qualifications, essential language skills and
relevant internships or professional experience.
The recruitment criteria of Nestle Pakistan are that:
Graduation is minimum qualification which is required to work at
nestle.
Person having high degree of adaptability and mobility.
Unquenchable thirst of knowledge.
Superb communication skills.
The person has ability to assume control anywhere in the world.
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Job Analysis:
Job analysis is process use to collect information about the duties,
responsibilities, necessary skills, outcomes and work environment for a
particular job. Nestle Pakistan effectively analyze the job to prepare a good
job description, so that the candidate who is going to apply for a job must
well aware about the duties and responsibilities.

Job description:
Job description is a general statement of a specific job which includes
duties, purpose, responsibilities, scope, and working conditions of a job
along with the job's title, and the name or designation of the person to
whom the employee reports. Nestle Pakistan clearly describe the nature of
job, so that the candidate who is going to apply must know about the job
position, its duties and working conditions.

Job specifications:
Job specifications are a statement of employee characteristics and
qualifications required for satisfactory performance of defined duties and
tasks comprising a specific job or function. Job specification is derived from
job analysis. Nestle Pakistan whenever offer a job, it clearly describe what
characteristics is require for a specific job. Normal characteristics which
nestle Pakistan require, a person must graduate, having experience, lot of
knowledge about the defined duties and super communication skills.

Training Of Employees:
"Learning" is the part of company culture. Every person, whether
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he/her is fresh or old, is conscious of the need of the upgrade of his/her


knowledge and skills. Nestle held event in Pakistan and Switzerland for the
training of employees. Nestle Pakistan offer training programs to new
employees so that they gain experience not in sales and marketing
activities as well as other areas of business. These activities include
production, supply chain and information system, finance and control,
purchasing, communication and marker research.

Rewards and Benefits:


Nestle Pakistan has a friendly and caring attitude with their
employees. They well know how to make their employees happy and
contended, because happy employees lead an organization to gain its
strategic goal. So to make employees happy Nestle Pakistan provides a
wide range of rewards and benefits to their employees, including:

Good Salary Package:


Nestle Pakistan offer good salary package to their employees because
Nestle really know the worth of its employees.

Short-term Incentives:
Nestle give short term incentive to their employees in term of rupees.
This short term incentive is given according to the percentage of achieving
target.

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Medical Allowances:
The health and wellness of the employees are important for Nestle
Pakistan thats why Nestle offer several health care option, which nestle
give name Nescare. These health care plans are for both employees and
their family members. Healthcare plans include preventive care, prescription
drug benefits, and may cover certain alternative medical services.

Sick Pay:
There may be a time when employee is unable to work due to an
illness or injury. Then Nestle provide financial protection during that period
to fulfill their financial obligation.

Motivation:
Nestle Pakistan work hard to motivate their employees in a way so
that the employees build up their behavior that a company need to gain
strategic goal. Nestle Pakistan Employees get motivated by a number of
benefits.
Voluntary Benefits:
Tetra Pak makes a number of voluntary benefits available to you
through an outside service provider, including auto and home insurance,
prepaid legal services and pet insurance.
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Scholarship programs:
Nestle Scholarship foundation feels proud to sponsor scholarships
programs to the employee's children on the bases of their previous
academic records, demonstrated leadership skills, and participation in
school and community activities.
Pick & Drop Service:
Nestle Pakistan Provide pick and drop facility to their employees so that
coming on the workplace cannot disturb the working.

Good Working Environment:


Nestle, a multinational company not only in Pakistan but also in other
parts of the world provide its employees a sustainable environment which
help them for effective working.

Games:
Nestle Pakistan held games activities for their employees fitness.

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Performance Appraisal:
A performance appraisal is a method by which the job performance of an
employee is evaluated (generally in terms of quality, quantity, cost, and
time) typically by the corresponding manager or supervisor. Nestle is totally
depend on quality, and this quality is depend on the performance of its
employees, so Nestle quarterly collect information through job analysis to
evaluate the performance of its
employees. Nestle Pakistan collect
information through interview, observation and dairy log.

Interview at Nestle:
When a person submit application for a particular job, the team at
nestle analyses it CV and background to measure his/her match against the
role profile. Then the person is contacted by one of their recruitment team.

Interview Method:
Nestle Pakistan uses two method for conducting an interview. The one
is either by phone or face-to-face interview; depend on the condition or
nature of job.

Types of interview:
Nestle Pakistan take three types of interview:
Selection Interview:
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Whenever a person is hired for a specific position, selection interview


is taken.
Appraisal Interview:
HR Manager quarterly takes interview to evaluate the employee
performance and rate him/her.
Exit Interview:
A exist interview is also taken whenever an employee leave the Nestle
Pakistan to take his opinion about whats right and whats wrong about the
firm.

Questions in Interview:
While in interview at Nestle the manager asks different types of
questions. These questions may include situational interview, behavioral
interview or the job related interview.

Conclusion:
Nestle is international organization, being an multinational is always
great because it is always backed up by the parent company but however
Nestle Pakistan is doing best in this region because of the static demand &
less portfolio. Nestle management is key success factor of the company
they are highly committed & they do not compromise on their tasks. Quality
and sustainability is another factor that is giving nestle an edge against its
competitors & Nestle Pakistan is at top because of high demand & promising
quality they provide.
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