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Peer-Olaf Siebers
Post-Doc Research Associate: Room B79
Working with Uwe Aickelin
Content
1. Operational Research
2. Manufacturing Systems Simulation: An Introduction
3. Human Performance Modelling in Manufacturing Systems Simulation
4. Agent-Based Modelling and Simulation: An Introduction
5. Simulating the Impact of Management Practices on Retail Productivity
6. Summary & Conclusions
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1. Operational Research
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Disadvantages of Simulation
Disadvantages:
Utility of the study depends upon the quality of the model and the skills of
the modeller.
Gathering highly reliable input data can be time consuming and therefore
expensive.
Simulation models do not yield an optimal solution, rather they serve as a
tool for analysis of the behaviour of a system under conditions specified by
the experimenter.
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15
13
12
11
10
frequency [%]
12
11
9
8
7
6
5
10
4
3
frequency [%]
1
0
crew1 shift1
crew1 shift2
crew1 shift3
crew2 shift1
crew2 shift2
crew2 shift3
crew3 shift1
crew3 shift2
crew3 shift3
crew3 shift1
crew3 shift2
crew3 shift3
14
13
12
11
frequency [%]
10
4
3
9
8
7
6
5
4
3
2
1
0
activity time [s]
crew1 shift1
crew1 shift2
crew1 shift3
crew2 shift1
crew2 shift2
crew2 shift3
0
activity time [s]
crew1 shift1
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crew1 shift2
crew1 shift3
crew2 shift1
crew2 shift2
crew2 shift3
crew3 shift1
crew3 shift2
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Step 1: Examination
Step 3: Sensitivity
of Level
Analysis
of Randomness
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Customer Agent
Shopping need, attitudes,
Customer Agent
demographics etc.
Customer Agent
Emergent behaviour on
macro level
Sales Staff Agent
Sales Agent
Attitudes, length of service,
competencies, training etc.
Understanding about
interactions of entities within
the system
Manager Agent
Leadership quality, length of
service, competencies,
training etc.
Identification of bottlenecks
Global Parameters
Number of customers, sales
staff, managers etc.
Interface for User
Interaction during Runtime
Performance Measures
Staff utilisation, average
response time, customer
satisfaction etc.
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6. Conclusions
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