Académique Documents
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167-000546EN-A
DSS-7000
INSTRUCTION MANUAL
DSS-7000
Contents
Chapter 1: Introduction
Personal Precautions
5
Symbols Conventions
5
Accessories 5
Description 5
Diagnostic Device
5
Tablet Controller
6
Test Preparation
6
Inspecting the Battery
6
Testing Out-of-Vehicle
7
Testing In-Vehicle
7
Connecting To A Battery
7
Connecting An Accessory Cable
7
Setting User Preferences
7
Initial Power Up
7
User Interface
9
Menu Bar
9
Selection Area
9
Chapter 2: Functions
11
12
12
13
13
13
15
Preventative Maintenance
Battery Test Results
Charging System Test
Charging System Test Results
Battery Return - Vehicle
Battery Test Results
Charging System Test
Charging System Test Results
Battery Replacement
Battery Test Results
Charging System Test
Charging System Test Results
Stock Management
Battery Carry In Return
Battery Test Results
Pre Sale
Battery Test Results
15
16
16
16
18
19
19
19
21
22
22
23
24
24
25
25
26
www.midtronics.com
27
Types Of Messages
27
Chapter 5: History
28
Tool History
Totals By Test Results
Totals By Test Type
Totals By Time Interval
Vehicle History
User History
Chapter 6: Setup
28
28
28
28
28
28
29
WiFi 29
Add WiFi Network
29
Printer Setup (Admin Only)
29
Scan For Printers
29
Printer Selection
29
Email Settings (Admin Only)
29
Email Accounts
29
Email Settings
29
User 29
Language & Input
29
Language & Input Settings
29
User Defaults
30
Display 30
Brightness 30
Auto Brightness
30
Sleep Time
30
Dim Time
30
Sounds 30
System Volume
30
Touch Sounds Enabled
30
Notification Sounds Enabled
30
Notification Sounds
30
BMIS Login (Admin Only)
30
Shop Information (Admin Only)
31
Shop Preferences (Admin Only)
31
User Management (Admin Only)
31
Accessories 31
Link Diagnostic Device
31
Link CVG-2 Device
31
About 31
11
Battery Test
Battery Test Results
System Test
Battery Test Results
Charging System Test
Charging System Test Results
Chapter 4: Messages
Midtronics Inc.
Willowbrook, IL 60527
Midtronics Inc.
DSS-7000
Willowbrook, IL 60527
www.midtronics.com
DSS-7000
Chapter 1: Introduction
Chapter 1: Introduction
Personal Precautions
Accessories
(Optional)
Inspect the battery for damage and check the electrolyte level.
If the electrolyte level is too low, replenish it and fully charge
the battery. Always use the necessary safety precautions when
working with batteries to prevent severe injury or death.
Follow all manufacturers instructions and BCI (Battery Council
International) safety recommendations, which include the
following precautions:
Battery acid is highly corrosive. If acid enters your eyes,
immediately flush them thoroughly with cold running
water for at least 15 minutes and seek medical attention.
If battery acid gets on your skin or clothing, wash immediately with a mixture of water and baking soda.
Always wear proper safety glasses or face shield when
working with or around batteries.
Keep hair, hands, and clothing as well as the analyzer
cords and cables away from moving engine parts.
Remove any jewelry or watches before you start servicing
the battery.
Use caution when working with metallic tools to prevent
sparks or short circuits.
Never lean over a battery when testing, charging, or jump
starting.
Description
The analyzer uses function-specific applications accessed
through a series of menus and icons to guide users through the
battery testing process for consistent testing implementation
and accuracy. These are accessed using the Tablet Controllers
touch screen display. Test results can be displayed, on the
tablet, full-color printed, or wirelessly emailed.
Diagnostic Device
Symbols Conventions
Symbol
Description
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Midtronics Inc.
Willowbrook, IL 60527
Chapter 1: Introduction
DSS-7000
Tablet Controller
Top View
Front View
Rear View
Control Panel
Side View
Status LEDs
Midtronics Inc.
Willowbrook, IL 60527
www.midtronics.com
DSS-7000
Chapter 1: Introduction
Test Preparation
Corroded, loose, or damaged cables and connections. Repair or replace them as needed.
Testing Out-of-Vehicle
The preferred battery test location is in the vehicle. However, if
you plan to test out of the vehicle:
Initial Power Up
1. Select the System, Keyboard, Test Result, Email and Printout default language: English, French Canadian, Latin
Spanish. Tap Continue to advance to the next screen.
Testing In-Vehicle
The preferred test position is at the battery posts. If you must
test at a remote-post location, it should have both a positive
and negative post. Otherwise, you must remove the battery
and perform an out-of-vehicle test.
At the start of the test, make sure all vehicle accessory loads
are off, the key is not in the ignition, and the doors are closed.
Connecting To A Battery
IMPORTANT: By default, the first account to be
established during the initial setup process will
be an Admin account.
Connect the clamps to the tester: the red clamp to the positive
(+) terminal and the black clamp to the negative () terminal.
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Midtronics Inc.
Willowbrook, IL 60527
Chapter 1: Introduction
DSS-7000
3. Select the Shop Preferences defaults. Tap Continue to advance to the next screen.
Date Format:
DD/MM/YYYY, MM/DD/YYYY, or
YYYY/MM/DD
Time Zone:
Set Date:
Set Time:
Default Battery
Rating:
Temperature Units:
Battery Rating
Security
None
WEP
WPA/WPA2 PSK
IP Address
4. Select the available connected Accessories, Linked Diagnostic Devices, and Linked CVG-2 Devices. Tap Continue
to advance to the next screen.
DHCP
Static
5. Select a default WiFi network. The analyzer scans for detectable WiFi network and displays them on the screen. If
the desired network is not displayed, tap Add WiFi Network to enter the information manually. Tap Continue to
advance to the next screen.
NOTE: The WiFi network must have been successfully set up in the previous step before a BMIS
account can be accessed.
Midtronics Inc.
Willowbrook, IL 60527
www.midtronics.com
DSS-7000
Chapter 1: Introduction
User Interface
Home Screen
Menu Bar
Selection Area
Android Icons
Menu Bar
9. The user sign-on screen is displayed. Select a user to begin using the analyzer.
: Access the analyzers user defaults and settings including WiFi setup, configured printers, system and
keyboard language, display brightness, system volume, connected accessories, and device information.
Selection Area
Displays the available test applications or testing functions.
NOTE: By default, the first user created is assigned Administrator rights. Tap Add User to add
additional users. See Chapter 6: Setup for more
information.
Applications
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Midtronics Inc.
Willowbrook, IL 60527
Chapter 1: Introduction
DSS-7000
Functions
Midtronics Inc.
Willowbrook, IL 60527
10
www.midtronics.com
DSS-7000
Chapter 2: Functions
Chapter 2: Functions
Access all Functions by tapping on FUNCTIONS in the lower
right corner of the screen. The options under FUNCTIONS are
a series standardized battery tests and functions.
CCA
CA
JIS
DIN(A)
SAE(A)
IEC(A)
EN(A)
EN2(A)
Description
Range
CCA
100 to 3000
CA
100 to 3000
JIS
Use the Battery Test function to select the test parameters and
interpret the results when testing an out-of-vehicle battery.
DIN(A)
Deutsche Industrie-Norm
Battery Test
SIDE POST
DUAL POST
International Electrotechnical
Commission
100 to 1000
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
?
Battery Post
TOP POST
100 to 3000
IEC(A)
Battery Rating
100 to 1000
Battery Application
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Battery Type
FLOODED
AGM
AGM/SPIRAL
GEL
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11
Midtronics Inc.
Willowbrook, IL 60527
Chapter 2: Functions
DSS-7000
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
Battery Type
FLOODED
AGM
AGM/SPIRAL
GEL
Battery Rating Units
CCA
CA
JIS
DIN(A)
Decision
SAE(A)
Recommended Action
GOOD BATTERY
IEC(A)
GOOD
RECHARGE
EN(A)
CHARGE &
RETEST
REPLACE
BATTERY
BAD CELL
REPLACE
EN2(A)
System Test
Description
CCA
100 to 3000
CA
100 to 3000
JIS
DIN(A)
Deutsche Industrie-Norm
Use the System Test function to select the test parameters and
interpret the results when testing an out-of-vehicle battery.
Range
100 to 1000
100 to 3000
IEC(A)
100 to 1000
International Electrotechnical
Commission
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
3. Hold the temperature sensor on the bottom of the Diagnostic Device over the battery and tap Capture Temperature. Once the battery temperature has been successfully
measured, tap Continue.
Battery Rating
Battery Post
TOP POST
SIDE POST
DUAL POST
Battery Application
AUTOMOTIVE
MARINE BATTERY
Midtronics Inc.
Willowbrook, IL 60527
12
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DSS-7000
Chapter 2: Functions
Recommended Action
Decision
Action
GOOD BATTERY
GOOD
RECHARGE
NORMAL
CHARGE &
RETEST
LOW VOLTAGE
CHARGE
BATTERY
REPLACE
BATTERY
LOW CRANKING
AMPS
NO START
CRANKING
SKIPPED
REPLACE
BATTERY *
BAD CELL
REPLACE
* When testing at the jump start posts, the tester may need to verify the
result. It will give you the option of retesting at the battery posts.
www.midtronics.com
13
Midtronics Inc.
Willowbrook, IL 60527
Chapter 2: Functions
DSS-7000
Action
The output from the alternator is normal.
LOW
OUTPUT
HIGH
OUTPUT
Action
EXCESSIVE
RIPPLE
OPEN
PHASE
OPEN
DIODE
SHORTED
DIODE
Midtronics Inc.
Willowbrook, IL 60527
14
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DSS-7000
Battery Post
TOP POST
SIDE POST
DUAL POST
6. A vehicle confirmation screen is displayed showing the record for the vehicle and battery. If the information is correct, tap Continue.
Preventative Maintenance
The Preventative Maintenance function automates battery
testing, allowing every vehicle in for service to be tested
quickly with just a few simple steps.
1. Tap the Preventative Maintenance icon.
VIN
Enter VIN
Vehicle Make
Vehicle Model
Vehicle Year
Battery Post
3. Hold the temperature sensor on the bottom of the Diagnostic Device over the battery and tap Capture Temperature. Once the battery temperature has been successfully
measured, tap Continue.
TOP POST
SIDE POST
DUAL POST
4. Enter the VIN either by scanning the bar code on the inside of the drivers side door or by entering the number
manually. If an existing record is not found, a new record
will be created.
Battery Application
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Scan VIN From Bar Code: Use the camera built into the
Tablet Controller to capture a VIN barcode, usually located
on the drivers side door frame.
Battery Type
FLOODED
AGM
AGM/SPIRAL
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GEL
15
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
Decision
CCA
CA
JIS
DIN(A)
SAE(A)
IEC(A)
EN(A)
EN2(A)
GOOD BATTERY
GOOD
RECHARGE
CHARGE &
RETEST
REPLACE
BATTERY *
BAD CELL
REPLACE
Description
Range
CCA
100 to 3000
CA
100 to 3000
JIS
DIN(A)
Deutsche Industrie-Norm
100 to 3000
International Electrotechnical
Commission
100 to 1000
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
Battery Rating
* When testing at the jump start posts, the tester may need to verify the
result. It will give you the option of retesting at the battery posts.
100 to 1000
IEC(A)
2. With the engine and all electrical loads off, place the clamp
around the positive (+) battery cable and tap Continue.
3. When prompted Start the vehicles engine and leave it
running at idle.
4. Tap Continue once it is displayed. The analyzer tests the
alternator output.
5. Rev the engine to between 2000 to 3000 RPM to the testing threshold and tap Continue. The analyzer tests the
alternator output again.
To enter the Battery Rating, tap on the box and enter the
battery rating using the displayed keypad.
NOTE: When JIS is selected, use the drop-down
menu to scroll to the correct JIS number.
Midtronics Inc.
Recommended Action
Willowbrook, IL 60527
16
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DSS-7000
LOW
OUTPUT
Action
NORMAL
LOW VOLTAGE
CHARGE
BATTERY
REPLACE
BATTERY
LOW CRANKING
AMPS
NO START
CRANKING
SKIPPED
HIGH
OUTPUT
Action
EXCESSIVE
RIPPLE
OPEN
PHASE
OPEN
DIODE
SHORTED
DIODE
Action
The output from the alternator is normal.
www.midtronics.com
17
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
TOP POST
SIDE POST
DUAL POST
7. A vehicle confirmation screen is displayed showing the record for the vehicle and battery. If the information is correct, tap Continue.
VIN
Enter VIN
Vehicle Make
Vehicle Model
Vehicle Year
Battery Post
TOP POST
5. Enter the VIN either by scanning the bar code on the inside of the drivers side door or by entering the number
manually. If an existing record is not found, a new record
will be created.
SIDE POST
DUAL POST
Battery Application
Scan VIN From Bar Code: Use the camera built into the
Tablet Controller to capture a VIN barcode, usually located
on the drivers side door frame.
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Battery Type
FLOODED
AGM
AGM/SPIRAL
GEL
Midtronics Inc.
Willowbrook, IL 60527
18
www.midtronics.com
DSS-7000
CCA
CA
JIS
DIN(A)
SAE(A)
IEC(A)
EN(A)
EN2(A)
Decision
Description
Cold Cranking Amps: Battery
current at 0 F (17.8 C).
100 to 3000
CA
100 to 3000
JIS
DIN(A)
Deutsche Industrie-Norm
GOOD
RECHARGE
CHARGE &
RETEST
REPLACE
BATTERY *
BAD CELL
REPLACE
* When testing at the jump start posts, the tester may need to verify the
result. It will give you the option of retesting at the battery posts.
100 to 1000
100 to 3000
IEC(A)
International Electrotechnical
Commission
100 to 1000
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
Battery Rating
GOOD BATTERY
Range
CCA
Recommended Action
2. With the engine and all electrical loads off, place the clamp
around the negative () battery cable and tap Continue.
3. When prompted Start the vehicles engine and leave it
running at idle.
5. Rev the engine to between 2000 to 3000 RPM to the testing threshold and tap Continue. The analyzer tests the
alternator output again.
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19
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
LOW
OUTPUT
Action
NORMAL
LOW VOLTAGE
CHARGE
BATTERY
REPLACE
BATTERY
LOW CRANKING
AMPS
NO START
CRANKING
SKIPPED
HIGH
OUTPUT
Action
EXCESSIVE
RIPPLE
OPEN
PHASE
OPEN
DIODE
SHORTED
DIODE
Action
The output from the alternator is normal.
Midtronics Inc.
Willowbrook, IL 60527
20
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DSS-7000
Battery Replacement
5. A vehicle confirmation screen is displayed showing the record for the vehicle and battery. If the information is correct, tap Continue.
3. Enter the VIN either by scanning the bar code on the inside of the drivers side door or by entering the number
manually. If an existing record is not found, a new record
will be created.
VIN
Enter VIN
Vehicle Make
Vehicle Model
Vehicle Year
Battery Post
TOP POST
SIDE POST
DUAL POST
Scan VIN From Bar Code: Use the camera built into the
Tablet Controller to capture a VIN barcode, usually located
on the drivers side door frame.
Battery Application
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Battery Type
FLOODED
AGM
Battery Post
TOP POST
SIDE POST
DUAL POST
www.midtronics.com
AGM/SPIRAL
GEL
21
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
CCA
CA
JIS
DIN(A)
SAE(A)
IEC(A)
EN(A)
EN2(A)
Description
Range
CCA
100 to 3000
CA
100 to 3000
JIS
GOOD BATTERY
DIN(A)
Deutsche Industrie-Norm
GOOD
RECHARGE
CHARGE &
RETEST
REPLACE
BATTERY *
BAD CELL
REPLACE
Decision
100 to 1000
100 to 3000
IEC(A)
International Electrotechnical
Commission
100 to 1000
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
Battery Rating
Tap on the box and use the keypad displayed on the Tablet
Controller to enter the battery rating and tap Continue.
NOTE: When JIS is selected, use the drop-down
menu to scroll to the correct JIS number.
Recommended Action
* When testing at the jump start posts, the tester may need to verify the
result. It will give you the option of retesting at the battery posts.
Midtronics Inc.
Willowbrook, IL 60527
22
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DSS-7000
Action
The starter voltage is normal and the
battery is fully charged.
LOW VOLTAGE
CHARGE
BATTERY
REPLACE
BATTERY
LOW CRANKING
AMPS
NO START
CRANKING
SKIPPED
LOW
OUTPUT
Decision
Action
HIGH
OUTPUT
Action
EXCESSIVE
RIPPLE
OPEN
PHASE
OPEN
DIODE
SHORTED
DIODE
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23
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
Stock Management
Use the Stock Management function to schedule regular
testing of batteries in inventory to identify any that need
charging and ensure all batteries in stock are ready for sale.
This function also feeds reminders within other parts of the
user interface.
Battery Application
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Battery Type
FLOODED
AGM
AGM/SPIRAL
GEL
Midtronics Inc.
Willowbrook, IL 60527
24
www.midtronics.com
DSS-7000
Description
Range
CCA
100 to 3000
CA
100 to 3000
JIS
DIN(A)
Deutsche Industrie-Norm
REPLACE
BATTERY *
BAD CELL
REPLACE
Pre Sale
100 to 1000
Use the Pre Sale function to test each new battery before
customer purchase to confirm it is good and prevent potential
customer service or warranty issues.
100 to 3000
IEC(A)
International Electrotechnical
Commission
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
Battery Rating
100 to 1000
3. Hold the Diagnostic Device over the battery and tap Capture Temperature. Once the battery temperature has
been successfully measured, tap Continue.
Battery Post
TOP POST
SIDE POST
DUAL POST
Battery Application
MARINE BATTERY
POWERSPORT
GROUP 31
COMMERCIAL 4D/8D
LAWN & GARDEN
AUTOMOTIVE
Battery Type
FLOODED
AGM
AGM/SPIRAL
GEL
Decision
Recommended Action
GOOD BATTERY
GOOD
RECHARGE
CHARGE &
RETEST
www.midtronics.com
25
Midtronics Inc.
Willowbrook, IL 60527
DSS-7000
CCA
CA
JIS
DIN(A)
SAE(A)
IEC(A)
EN(A)
EN2(A)
Description
Range
CCA
100 to 3000
CA
100 to 3000
JIS
DIN(A)
Deutsche Industrie-Norm
Decision
Recommended Action
100 to 1000
GOOD BATTERY
100 to 3000
GOOD
RECHARGE
CHARGE &
RETEST
REPLACE
BATTERY *
BAD CELL
REPLACE
International Electrotechnical
Commission
100 to 1000
EN(A)
Europa-Norm
100 to 1700
EN2(A) Europa-Norm
100 to 1700
Battery Rating
Midtronics Inc.
Willowbrook, IL 60527
26
www.midtronics.com
DSS-7000
Chapter 4: Messages
Chapter 4: Messages
The Messages function displays alerts and notifications
for upcoming tests and activities. This includes scheduled
testing as well as tool software updates and maintenance
opportunities.
To access the Messages function, tap Messages on the Menu
Bar at the top of the Tablet Control screen.
Home
Messages (1)
History
Support
Types Of Messages
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27
Midtronics Inc.
Willowbrook, IL 60527
Chapter 5: History
DSS-7000
Chapter 5: History
Totals By Test Type
Displays test totals by test type.
Messages (1)
History
Support
Tap on Tool History in the menu bar at the bottom of the Tablet
Controller screen to display the tool usage totals.
Vehicle History
Presale
Battery Replacement
Preventative Maintenance
Tool History
Tool History
Stock Management
User History
Last 7 Days
In Vehicle
Last 30 Days
Out Vehicle
Last 90 Days
Vehicle History
Tap on Vehicle History in the menu bar at the bottom of the
Tablet Controller screen to display the tool usage totals.
Tool History
Vehicle History
User History
GOOD BATTERY
GOOD RECHARGE
User History
MARGINAL RECHARGE
FROZEN BATTERY
MARGINAL
REPLACE BATTERY
ABORTED
Tool History
ABORTED/24V
SIDE POST
OUT OF BALANCE
Midtronics Inc.
Willowbrook, IL 60527
User History
User History displays test totals for the user that is currently
logged in to the analyzer. The possible test results are the
same as used in Test History.
Vehicle History
28
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DSS-7000
Chapter 6: Settings
Chapter 6: Settings
Use the Setup options to setup and adjust WiFi, printer setup and selection, email settings, user information, default language, display settings, sound settings, BMIS login information, shop information, user
management, connected accessories, and device information.
Messages (1)
History
Support
Battery Rating
WiFi
Security
None
WEP
WPA/WPA2 PSK
IP Address
DHCP
Static
Security
None
WEP
WPA/WPA2PSK
IP Settings
DHCP
Static
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29
Midtronics Inc.
Willowbrook, IL 60527
Chapter 6: Settings
DSS-7000
NOTE: WiFi network communication must be successfully established before allowable printer(s) can
be detected and setup.
English (US)
French (Canada)
Spanish (Mexico)
User Defaults
Select the default language for all Test Result, Email, and Print
results.
Printer Selection
English (US)
French (Canada)
Spanish (Mexico)
NOTE: The analyzer must be successfully communicating with a WiFi network before a printer can be detected and selected.
Email Language
Prompt user
English (US)
French (Canada)
Spanish (Mexico)
Print Language
Email Accounts
Displays all created email accounts. Accounts can also be
added, edited, and deleted. Entered email accounts are added
to the email address book. Frequently used email addresses
can be selected from the displayed address list rather than
being re-typed each time.
Prompt user
English (US)
French (Canada)
Spanish (Mexico)
Display
Email Settings
Enter and edit the email settings for sending outgoing email.
Includes Host, Post, Login, Password, SMTP Authorization, TLS
Enablement, sending email address. Use the displayed keypad
on the Tablet Controller to enter and edit the port settings.
User
Create a Username and Password for each individual analyzer
technician.
Midtronics Inc.
Willowbrook, IL 60527
Dim
30
Bright
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DSS-7000
Chapter 6: Settings
Auto Brightness
Enable and disable Auto Brightness by taping on the check box.
Enter and edit BMIS Login and Password information. Log into
a BMIS account.
Auto Brightness
Sleep Time
Adjust the amount of elapsed time before the Tablet Controller
goes into a power saving (Sleep) mode. The default is 5
minutes.
2 minutes
3 minutes
4 minutes
5 minutes
1 minute
Zone3@yourshop.com
Password
Dim Time
Adjust the amount of elapsed time before the Tablet Controller
goes into a power saving (Dim) mode. The default is 1 minute.
30 seconds
Login
Store Name
Street Address
Street Address 2
#104
City
Your Town
State
Your State
Zipcode
Phone #
Sounds
24 Hour
Select Date Format
06/19/2014
System Volume
Adjust the System Volume by tapping and holding the slider,
then slide it left or right to make the screen brighter or darker.
Low
19/06/2014
2014/06/19
High
Set Date
Set Time
Notification Sounds Enabled
Enable and disable Notification Sounds by taping on the check
box.
Notification Sounds
Select a default Notification Sound.
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Set Time
Chime
Bells
Pixie Dust
Decimal Separator
00.00
00,00
31
Midtronics Inc.
Willowbrook, IL 60527
Chapter 6: Settings
DSS-7000
About
Accessories
About Device
00;11:F6:A6:34:47
Configuration Version
192-410506-A00-0008
Data Version
192-480001-A00-0001
192-4700001A-0007
Unknow
No Device Configured
Midtronics Inc.
Willowbrook, IL 60527
32
www.midtronics.com
PATENTS
This product is made by Midtronics, Inc., and is protected by one or more U.S. and foreign patents. For specific patent information,
contact Midtronics, Inc. at +1 630 323-2800.
LIMITED WARRANTY
Midtronics products are warranted to be free of defects in materials and workmanship for a period of one (1) year from date of
purchase. Midtronics will, at our option, repair or replace the unit with a re-manufactured unit. This limited warranty applies only to
Midtronics products, and does not cover any other equipment, static damage, water damage, overvoltage damage, dropping the unit,
or damage resulting from extraneous causes including owner misuse. Midtronics is not liable for any incidental or consequential
damages for breach of this warranty. The warranty is void if owner attempts to disassemble the unit or to modify the cable assembly.
SERVICE
To obtain service, contact Midtronics at 1-800-776-1995 and press option 1. Have your model and serial numbers ready. This first step
is critical as we will trouble-shoot the problem(s) over the phone, and many perceived problems are in fact resolved during this step.
If the problem cannot be resolved, then the CS Agent will issue you a Return Material Authorization or RMA. This number becomes
your tracking number. The final step is to return the unit to Midtronics freight prepaid (you pay), to the attention of the RMA
number obtained.
In USA:
Midtronics, Inc.
Attn: RMA # xxxxx (this is the RMA number that you must obtain from Midtronics)
7000 Monroe St.
Willowbrook, IL 60527
In Canada:
Midtronics c/o FTN (FTN is Fed-ex Trade Networks this is NOT a Midtronics facility)
Attn: RMA # xxxxx (this is the RMA number that you must obtain from Midtronics)
7075 Ordan Drive
Mississauga, ON L5T1K6
Midtronics will service the unit and reship the next scheduled business day following receipt (in most cases), using the same type
carrier and service as received. If Midtronics determines that the failure was caused by misuse, alteration, accident, or abnormal
condition of operation or handling, purchaser will be billed for the repaired product and it will be returned freight prepaid with
shipping & handling charges added to the invoice. Midtronics products beyond the warranty period are subject to the repair charges
in place at that time. Optional re-manufacturing service is available to return our products to like-new condition. Out-of-warranty
repairs carry a 3-month warranty. Re-manufactured units purchased from Midtronics are covered by a 6-month warranty.
www.midtronics.com
Corporate Headquarters
Willowbrook, IL USA
Phone:
1.630.323.2800
Canadian Inquiries
Toll Free:
+1 1 866 592 8052
Midtronics b.v.
European Headquarters
Houten, The Netherlands
Serving Europe, Africa, the Middle
East, and The Netherlands
Phone:
+31 306 868 150
Midtronics China
China Operations
Shenzhen, China
Phone: +86 755 8202 2036
Midtronics India
Navi Mumbai, India
Phone: +91 22 27564103/1513
Asia/Pacfic (excluding China)
Contact Corporate Headquarters
Phone:
+1.630.323.2800