01.

BASIC
Availability/Schedule display (AN/SN)
Timetable (TN)
PNR mandatory elements
Basic OS/SR entries (meal, seat request)
Open segments (SO)
Modification of travel classes and dates (SB)
Cancelation of PNR elements and itinerary (XE, XI)
PNR retrieval (RT)
Decoding (DB, DNA,DNE, DC, DD)
Fares display (FQD)
Fare notes (FQN)
Informative pricing (FQP)
Best pricer (FXB, FXA, FXL)
Queue bank (QT)
02.ADVANCED
Availability display options
Dual city pair display
Availability change display (AC)
Seven-day search (AN/)
Flight information (DO)
Minimum connecting time (DM)
Open jaw routing
Copy PNR
Split PNR (SP)
PNR status codes
Increase/decrease passengers
Frequent flyer (FFN, VFFD)
SR elements - UMNR
Fare discount and Passenger Type Codes
Display nego fares
Routing information (FQR)
Seat map display (SM)
Seat request (ST)
Retrieve PNR by office ID
PTA
Virtual MCO, EMD
General understanding of AIS (GGAIR, GGPCA)
Itinerary
Actioning queues (QS, QN, QI, QF, QD, QV)
PNR security (ES)
Timatic
03.PROFESIONAL
Alliance display (A*A, A*S, A*O)
Connecting points (DRT)
Dual city pair display options and changes
Group reservation
SR elements - EXST/CBBG/FOID/PSPT
Validating carrier for ticketing
Interline agreement (TGAD)
Pricing options
Pricing override options
Tax information
Ghost/Memo segments
PNR header line (AXR, RLR, MSC)
Non-homogeneuos PNRs
E-ticketing
GG and HE pages

Temporary ticketing
Reissue
History display
Multiple PNR mandatory element entry
Void/Refund in ticketing system
HOTELS
CARS
RAIL
04.ADMINISTRATION
Search PNRs options (LPO)
Round the world
Past date records (RPP,RPD)
Office responsibility (RP)
Fare diagnostic tool (FXX/D)
Queue administration (QC, QVR...)
Sales reports
CUSTOMER PROFILES
OFFICE PROFILE
LOCAL SECURITY
EXTRA SKILLS
Nego fares loading
Cruise booking
Ferry booking
Others