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Capture
Advanced Reports
3.1
Users Guide
2005-2010 Kofax, Inc., 15211 Laguna Canyon Road, Irvine, California, 92618, U.S.A. All rights
reserved. Use is subject to license terms.
This product is protected by U.S. Patent No. 6,370,277.
THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF
KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE
PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC.
Kofax, the Kofax logo, Ascent Capture, the Ascent Capture logo, Ascent, VirtualReScan, the VRS
VirtualReScan logo, and VRS are trademarks or registered trademarks of Kofax, Inc. in the U.S.
and other countries.
U.S. Government Rights Commercial software. Government users are subject to the Kofax, Inc.
standard license agreement and applicable provisions of the FAR and its supplements. You agree
that you do not intend to and will not, directly or indirectly, export or transmit the Software or
related documentation and technical data to any country to which such export or transmission is
restricted by any applicable U.S. regulation or statute, without the prior written consent, if
required, of the Bureau of Export Administration of the U.S. Department of Commerce, or such
other governmental entity as may have jurisdiction over such export or transmission. You
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DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,
ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE
LEGALLY INVALID.
Contents
Preface ............................................................................................................................................................ 4
Related Documentation ........................................................................................................................ 4
Technical Support ................................................................................................................................. 4
Product Overview ........................................................................................................................................ 5
Standard Reports ................................................................................................................................... 5
Components ........................................................................................................................................... 5
Database .......................................................................................................................................... 5
Custom Kofax Capture Components .......................................................................................... 6
Reports Viewer Module ................................................................................................................ 6
Configuring Advanced Reports ................................................................................................................. 6
User Tracking ......................................................................................................................................... 6
Global Settings ....................................................................................................................................... 7
Connection Settings ....................................................................................................................... 7
Configure Modules ........................................................................................................................ 8
Delete Statistics ............................................................................................................................... 9
Configuring the Batch Class ..................................................................................................................... 10
Setting Up the Workflow Agent ............................................................................................................... 11
Index Settings Tab ............................................................................................................................... 12
Queue Settings Tab ............................................................................................................................. 13
Database Settings Tab ......................................................................................................................... 14
Table Settings Tab ............................................................................................................................... 15
Reporting Key Settings Tab ............................................................................................................... 15
Batch-Level Keys ................................................................................................................................. 17
Publishing the Batch Class ........................................................................................................................ 18
Processing Batches ..................................................................................................................................... 19
Data Export Module............................................................................................................................ 20
Operating the Reports Viewer .................................................................................................................. 20
Loading the Reports ............................................................................................................................ 21
Filtering the Data to Display in the Reports .................................................................................... 21
Searching and Navigating within Reports....................................................................................... 21
Refreshing Reports .............................................................................................................................. 21
Exporting Reports ............................................................................................................................... 22
Integrating Classification Statistics from Kofax Transformation Modules ........................................ 22
Kofax, Inc.
Preface
This Kofax Capture Advanced Reports Users Guide describes configuration and operating
procedures for Kofax Capture Advanced Reports.
The guide is intended for system administrators who are configuring the components provided
with Advanced Reports and generating reports from data collected during batch processing. The
procedures assume that the Advanced Reports components are installed and available for use.
The installation must be completed before performing the procedures described in this guide.
This guide assumes that you have a thorough understanding of Kofax Capture, as well as
Windows standards, applications, and interfaces.
Related Documentation
This guide is a supplement to the following Advanced Reports documentation:
Kofax Capture Advanced Reports Installation Guide
Kofax Capture Advanced Reports Database Notes
Kofax Capture Advanced Reports Release Notes
For more information about Kofax Capture, refer to the documentation provided with Kofax
Capture:
For more information about other Kofax products, refer to the documentation provided with the
products.
Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax Support
pages provide product-specific information, such as current revision levels, the latest drivers and
software patches, online documentation and user manuals, updates to product release notes (if
any), technical tips, and an extensive searchable knowledgebase.
The Kofax Web site also contains information that describes support options for Kofax products.
Please review the site for details about the available support options. If you need to contact Kofax
Technical Support, please have the following information available:
Kofax, Inc.
Product Overview
Kofax Capture Advanced Reports is an extension to Kofax Capture that tracks data about batches
as they flow through the Kofax Capture workflow, and produces reports from the collected data.
Standard Reports
There are several types of reports available out of the box, including:
Workflow Management Reports
Operator Productivity Summary
Operator Productivity by Module Summary
Operator Productivity by Module Detail
Operator Productivity by Batch Summary
Operator Productivity by Batch Detail
System Throughput by Module Summary
System Throughput by Module by Day
Summary
System Throughput by Day by Module
Summary
Classification and Recognition Reports
Classification versus Review
Misclassified Document Types
Reclassified Document Types
Field Accuracy
Field Confidence
Invoice Reports
Invoice Number by Date by Vendor
Invoice Number by Vendor by Date
Invoice Vendor by Date by Number
Invoice Vendor by Number by Date
Invoice Date by Vendor by Number
Invoice Date by Number by Vendor
Field Accuracy by Vendor Number
Mortgage Processing Reports
Daily Classification and Review
Batch Classification and Review
Operator Classification and Review
Batch Classification and Review by
Reviewer
Loan Workflow
These reports are generated from data stored within the Advanced Reports database, along with
additional information from the Kofax Capture User Tracking tables (part of the base Kofax
Capture installation).
Additionally, custom reports can be created, but they must be developed with the Crystal
Reports Report Designer version XI, and the Designer must understand the Advanced Reports
database.
Components
Kofax Capture Advanced Reports is a complex system consisting of several components. There
are database components, a workflow agent, a custom module, setup components, and a viewing
application for reports.
Database
The Advanced Reports database maintains all data relating to Advanced Reports. This database
must be installed on the same SQL Server instance as Kofax Capture or on the Kofax Capture
server if using SQL Server Express.
Kofax, Inc.
User Tracking
Advanced Reports requires Kofax Capture User Tracking to be enabled. Prior to configuring
Advanced Reports, ensure that User Tracking is enabled in the Kofax Capture Administration
module.
Note All open Kofax Capture modules must be restarted after enabling User Tracking.
Kofax, Inc.
Global Settings
The Advanced Reports menu available from the Kofax Capture Administration modules menu
bar provides options for global Advanced Reports settings that are not specific to batch classes.
Each of the options displays a dialog box, from which system administrators can specify settings.
Connection Settings
This dialog box allows system administrators to configure connection settings for the Advanced
Reports database. The settings allow access to the database in order to set the rest of the global
settings. These settings are also used for the Reports Viewer users to access the Advanced
Reports database.
Kofax, Inc.
Setting
Description
Statistics Server
Database Name
This setting specifies the Advanced Reports database. The default name is
Statistics.
Authentication Settings
Configure Modules
This dialog box allows the default functions for Kofax Capture modules to be changed, as they
relate to Advanced Reports. These settings impact how the reports calculate field accuracy.
Advanced Reports pre-populates the functions for the modules in the system, and there is
typically no need to change them.
Note Changing function assignments for modules is an advanced feature. If you need to change
a function assignment, please contact Kofax Technical Support.
Kofax, Inc.
Delete Statistics
This dialog box allows system administrators to purge the Advanced Reports database and
related records within the Kofax Capture User Tracking tables.
Important It is recommended that the database be backed up and archived prior to using this
feature.
Kofax, Inc.
Setting
Description
This option allows system administrators to clear all data from the
Advanced Reports database and Kofax Capture User Tracking tables.
Start the Kofax Capture Administration module by selecting Start | Programs | Kofax
Capture | Administration.
Select the Batch class tab on the Definitions panel, right-click the desired batch class, and
select Properties from the context menu.
Select the Queues tab and add the Advanced Reports Data Mining workflow agent
from the drop-down list at the bottom of the screen. This adds the workflow agent to the
batch class. It also adds the following items to the context menu for the batch class:
Configure Advanced Reports
Configure Advanced Reports Batch Fields
The above items are grayed for batch classes without the Advanced Reports Data
Mining workflow agent.
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Start the Kofax Capture Administration module by selecting Start | Programs | Kofax
Capture | Administration.
Select the Batch class tab on the Definitions panel, right-click the desired batch class, and
select Properties from the context menu.
Select the Queues tab, and add the desired queues, including Advanced Reports Data
Export.
Kofax, Inc.
Figure 7. Selecting Configure Advanced Reports from Batch Class Context Menu
Kofax, Inc.
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To specify the index fields for each document class that you want to track, select the document
class from the drop-down list of Document Class(es), select the desired index fields from
Available Index Fields, and click Add.
Then, double-click each index field under Selected Index Fields to configure the fields. (Or, select
an index field from Selected Index Fields and click Properties.) This displays the Index Field
Settings dialog box, allowing you to specify settings. Repeat for all desired index fields and
document classes.
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Kofax, Inc.
Setting
Description
When comparing two index field values, ASCII control characters 0-32
(white spaces, carriage returns, etc.) are ignored.
Case Insensitive
Date Compare
When comparing two date index fields, the dates are temporarily
converted to a universal date format before determining any differences in
month, date, and year. For example, if the months are found to be
different, the workflow agent calculates the character difference between
the two months by comparing the characters in the original date index
fields (before they were converted). This option will not do anything if the
index fields are not in a valid date format.
Number Compare
When comparing two numeric index fields, this option compares their
numeric values by removing formatting (commas, $ symbols) to see if
they are equivalent. If they are not equivalent (or if the index fields are
non-numeric), then the standard compare operation is used to determine
character difference.
For example, to generate Field Accuracy statistics you must configure an extraction module
(Recognition Server) and a validation module (Validation). Advanced Reports compares the
index fields between those two modules to generate field accuracy.
Kofax, Inc.
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By default, only the queues that are assigned to the batch class are available in the list of
Available Queues. If you need to add a queue that is not listed in Available Queues, type the
name of the queue in the Add a Queue not part of the Available Queues list area and click
Add new. The name of the queue is case-sensitive.
Note To report Classification statistics from Kofax Transformation Modules, you must select
Export Statistics from Kofax Transformation Modules. Failure to do so will result in incorrect
mortgage processing and classification/recognition reports.
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Kofax, Inc.
Note Scripting may be required for batch classes using modules from Kofax Transformation
Modules.
Kofax, Inc.
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On the Add/Remove Reporting Keys dialog box, select all of the reporting keys that your
document class requires and click OK.
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Kofax, Inc.
Using the Add/Edit Document Key dialog box, select the index field to map to the reporting key.
Batch-Level Keys
Batch-level keys allow you to link Kofax Capture batch fields with your data in the Advanced
Reports database.
To set up batch-level keys, right-click the batch class and select Configure Advanced Reports
Batch Fields from the context menu.
Figure 16. Configure Advanced Reports Batch Fields Context Menu Item
Selecting this menu item displays a dialog box that allows you to link the batch fields that you
want to capture. These field values are stored in the [BatchKeys] table in the Advanced Reports
database.
Kofax, Inc.
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Select the Batch class tab from the Definitions panel, and right-click the applicable batch
class.
From the Publish dialog box, select your batch class and click Publish. Kofax Capture
checks the batch class settings and displays the results in the Results box.
Run some sample batches through the system to test the operation of the custom module.
After successfully publishing, you can create batches based on your batch class. As your batches
flow through your Kofax Capture system, theyll get routed from queue to queue. The queues
that are used to process a batch, and the order that processing occurs, are specified as part of the
batch class definition for the batch. For more information, refer to your Kofax Capture
documentation.
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Kofax, Inc.
Processing Batches
After each module in your batch class finishes processing, the Advanced Reports Data Mining
workflow agent collects all the relevant batch data that it can for the current module. At the end
of the workflow but before release, the Kofax Capture Advanced Reports Data Export module
processes the batch.
The Advanced Reports module logs batch, document, and field level data. Additionally, if
selected index fields are associated with a recognition profile that uses the error marker and flags
low confidence characters with the ^ as the mark flag, the field information also contains the
number of confident characters and total number of characters values.
To activate the custom module, select Start | Programs | Kofax Capture | Advanced Reports |
Data Export. Like most other unattended modules, the Advanced Reports module can run as a
Windows service.
X
To process a batch
1
Start the Kofax Capture Advanced Reports Data Export module. The modules main
screen displays and the next available batch opens.
When processing is finished, select Batch | Exit to shut down the Kofax Capture
Advanced Reports Data Export module.
Note You may also process a batch from the Kofax Capture Batch Manager. This will open
the selected batch in the custom module, and close the batch and the custom module when
the batch is finished processing.
The Data Export module may also have been installed as a service. In this case you may start,
stop and configure the service to restart automatically from the Services application of the
Windows Control Panel.
Kofax, Inc.
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Kofax, Inc.
The Reports Viewer user credentials are configured during the Advanced Reports installation.
The credentials can be viewed or reconfigured from Kofax Capture Administration| Advanced
Reporting| Connection Settings. See the section Connection Settings on page 7.
If credentials are not configured (or are configured incorrectly), the following message displays
when attempting to run the Reports Viewer:
The database connection settings are invalid. Please contact your system administrator.
Refreshing Reports
The Refresh (little thunder icon) button may be used to refresh the contents of the report, with the
same or different parameters as desired.
Kofax, Inc.
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Exporting Reports
To export reports, click Export. This displays a series of dialogs for selecting a file format and
other options. File format options include PDF, RTF, HTML, Excel spreadsheet, and others.
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Save and close the script. This should be performed for all of the batch classes that use
Kofax Capture Advanced Reports for Classification Statistics.
Kofax, Inc.