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O.A.M Manual
(Operation, Administration and Maintenance)
2008
OAM Manual
TOPEX GROUP
TOPEX is a group of Romanian companies, founded in 1990, by ten enthusiastic engineers
experienced in telecommunications. Its activity is directed to the research, development and production of
telecom equipment as well as service.
Very quickly, TOPEX become the most important manufacturer of communications solutions for small
to large companies as well as for telecommunications operators and providers in Romania. Our company
designs equipment for all existing mobile systems (GSM, CDMA, UMTS), including 3G technology.
TOPEX is represented all over Romania by a wide network of local distributors through which the
promotion, administration and product maintenance are running.
Due to our innovation power, authentic flexibility, real respect for our parteners and the secure
solutions that we provide TOPEX extended its business worldwide. Currently TOPEX delivers its products
through its distributors to: Spain, France, Nigeria, Russia, UK, Turkey, Netherlands, Greece, Bulgaria, etc.
In order to achieve effective and flawless manufacturing for its products, TOPEX has carefully
organized its Research and Development Department along with its production facility.
This allows TOPEX to have maximum control of all the processes involved in the complex operations
related to high-technology electronic manufacturing. Currently, 25 percent of TOPEX personnel are part of R&D
Department and their number is increasing.
TOPEX also considered the training and the service as an integral part of the solutions it provides.
Therefore, comprehensive training sessions are held at the TOPEX factory, complimentary for the companys
clients. Service is also provided via Internet, as all TOPEX solutions are designed especially to allow this, at the
lowest cost.
TOPEX has implemented the quality management system according ISO9001 standard certified by
SRAC since 1997, respectively by IQNET since 2002. In 2001 TOPEX become a sector member of I.T.U.
(International Telecommunication Union).
The main lines of products of our company are:
-
GSM/GPRS/UMTS interfaces (analog, E1, ISDN BRI and PRI, GSM VoIP gateway);
Signaling converters;
VoIP gateways;
Custom systems for special applications (air traffic control, railway dispatching center) or small series
turn-key systems for different applications in telecommunications, developed according to the special
requests of the customers;
TOPEX S.A.
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TOPEX EoneS
Dear Client,
Thank you for buying the TOPEX EONES Multiprotocol Switch / Signaling Gateway and congratulation for
your wise choice.
By selecting EONES you have chosen:
) Integrated and compact solution, up to 22 E1 trunks or 300 60 VoIP channels in a single 19-inch rackmountable cabinet 7 U high. It uses a single supply powered from the 230 VA.C. Mains;
) OAM application that offers integrated Graphical User Interface (GUI) and remote management to
monitor all mobile channels. The user can view and monitor the status of all the voice channels,
including errors on any of the channels. The monitoring can be performed locally or remotely over
TCP-IP;
) Greatly improved audio quality and voice clarity through direct E1 - A Law conversion;
) Detailed call billing by accurate answer- supervision and line-disconnect supervision based upon the
selected signaling protocol (R2, R1, ISDN, SS7, H323 etc).The billing records maybe stored locally
(on the HDD of the Topex system) or on a remote database;
) Improved equipment reliability. Increased integration results in higher product reliability and also in
less downtime owing to the lower failure rate. Essential components (power supply, processor) may
be doubled;
) Low overall cost. The high product integration means also cost reduction.
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TOPEX S.A.
OAM Manual
TABLE OF CONTENTS
1
2
3
MAIN FEATURES
ABSTRACT
OPERATION, ADMINISTRATION AND MAINTENANCE (O.A.M.)
3.1 System requirements
3.2 Installing the program
3.3 Starting the program
3.4 Menu description
3.4.1 Systems
3.4.2 Facilities
3.4.3 About
3.4.4 Help
3.4.5 Exit
3.4.6 Common commands
3.5 Buttons (icons) description
3.6 Changes available through icons
3.6.1 - Save current configuration
3.6.2 - Upload edited configuration
3.6.3 - Download configuration
3.6.4 - Upload configuration
3.6.5 - Gateway parameters
3.6.6 - Directions names
3.6.7 - Calls directions
3.6.8 - Routing table
3.6.9 - LCR Table
3.6.10 - Restriction classes
3.6.11 - Callback Table
3.6.12 - ISUP Configuration
3.6.13 - MTP Configuration
3.6.14 - VoIP Configuration
3.6.15 - SIP USERS
3.6.16 - File transfer
3.6.17 - Auto downloading files
3.6.18 - Clean HDD Space
3.6.19 - File Editor
3.6.20 - PUTTY
3.6.21 - Loading hour
3.6.22 - Alerts
3.6.23 - Testing calls
3.6.24 - Halt and Reboot commands
3.6.25 - Configuration list
3.6.26 - Automatic requests
3.7 Arborescent structure
3.8 Status bar description
3.9 Files structure
3.9.1 Alarm files
3.9.2 Billing files
3.9.3 SMS files
3.9.4 Monitoring (activity) files
3.9.5 ASR files
3.9.6 Viewer files
3.9.7 Log files
3.9.8 Changes files
3.10 Commands description
3.10.1 SMS command
3.10.2 Loading command
3.11 Statistics description
3.11.1 ASR statistics
3.11.2 Average time statistics
3.11.3 Calls statistics
3.11.4 Total seized time and connected time statistics
3.12 Password mode protection
TOPEX S.A.
6
7
7
8
8
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TOPEX EoneS
3.13 Connecting to a TOPEX Eones system
3.13.1 Error messages generated by the program
3.13.2 Viewing and configuring the ports
3.13.3 Port status
3.13.4 Card configuration
3.14 Configuring the channels of TOPEX Eones
3.14.1 Configuring the E1R2 channels
3.14.2 Configuring the E1 ISDN channels
3.14.3 Configuring the E1SS7 channels
3.14.4 Configuring the channels of VoIP cards
3.15 Options selected with the right mouse button
3.15.1 Debug
3.15.2 Add / Remove cards
3.16 Trunk status
3.16.1 Trunk status of E1 card
3.16.2 Trunk status of VoIP card
3.16.3 Trunk status of E1 ISDN card
3.16.4 Trunk status of E1 card with SS7 settings
3.17 Card status
3.18 Monitoring the equipment operation
3.18.1 Status monitoring
3.18.2 Calls monitoring
4
CONFIGURATION AND ADMINISTRATION BY IP
4.1 Access to the system (logging in)
4.2 Status option
4.2.1 Trunk status
4.2.2 Card status
4.3 Configuration
4.3.1 Card configuration
4.3.1.1 Adding a card
4.3.1.2 Removing a card
4.3.2 Port configuration
4.4 Dirname option
4.5 Directions option
4.6 Routing option
4.7 LCR option
4.8 Restrictions option
4.9 Explorer option
4.10 Logout option
5
GLOSSARY
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90
92
95
95
95
96
97
97
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102
103
103
104
105
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TOPEX S.A.
OAM Manual
MAIN FEATURES
9
Up to 11 digital cards supported (22 E1 trunks or 11 xVoIP boards with up to 60 channels each);
Advanced diagnosis program that monitors the operation of the system in detail; remote operation
possible;
9
Integrated and compact solution, up to 660 voice channels in a one 19-inch rack-mountable cabinet
7U high. It uses a single supply powered from the 230 VA.C. Mains;
9
OAM application that offers integrated Graphical User Interface (GUI) and remote management to
monitor all voice channels. The user can view and monitor the status of all the cards inserted. The monitoring
can be performed locally (via serial or Ethernet port) or remotely over TCP/IP;
9
Network connectivity ensured between equipment (switches, gateways, network components) that use
incompatible signaling protocols;
9
Detailed call billing and recording for all of the supported protocols;
9
Accurate answer-supervision and line-disconnect supervision based upon the selected signaling
protocol (R2, R1, ISDN, SS7, etc);
9
Multiple signaling protocols supported: R2 / DTMF using Q411/412 or Q421/422 line signaling, R1.5
for CSI (former Soviet Union countries), SIP and H323 for VoIP, SS7 with national ISUP as well as custom
signaling (locals standards or for certain specialized activity domains);
9
For Euro ISDN networks, signaling is available with DSS1 or QSIG, Q.931;
9
Features dedicated main the processor card, Linux OS, it is not PC based, hence is an absolutely
stable system;
9
Increased integration results in higher product reliability and also in less downtime owing to the lower
failure rate;
9
Uninterrupted operation 24/24, seven days a week. Its hot swap feature allows you to change
hardware and software components during operation. All cards except processor and power supply are hot
swappable;
9
User-friendly LED indicators on the front panel of each board notify all the important status (card
errors, processor and card status, alarms, etc);
9
TOPEX S.A.
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TOPEX EoneS
2 ABSTRACT
TOPEX EONES equipment can be configured using a computer connected to the equipment via serial
interface (RS232) or Ethernet port. The serial interface may be also accessed via analog modem, on a dial-up
connection.
By using the configuration program you may define various types of routes for the calls from
different E1 input trunks to the output trunks or to other interfaces (VoIP cards, etc). Depending upon
numbering dialed, you may define different rules for routing, in a way that is completely transparent for
caller. For instance, a call to a city number local will be directed towards the PSTN, while an international
will be directed to the VoIP card, to be packetized and sent to destination via Internet.
the
the
the
call
You can also define overflowing directions so that a call may be processed through a back-up route
to be used whenever the main route is unavailable.
In order to achieve an accurate call metering for billing of the calls, the system generates information
concerning the actual phase of a call (establishing, answer, and circuit release). The call progress information is
sent to the corresponding equipment (PBX, VoIP gateway or another EONES).
The billing data may be stored locally (on the HDD of the PG) or on a remote database.
By means of the OAM program that runs on a desktop PC or a laptop connected to the equipment,
either through serial port or through Ethernet. The configuration can be performed locally (via serial
cable), or remotely through the Ethernet connection;
Direct PPP - dial-in IP connection. (Remote connection to COM21 port via dial-in). You can use an
external analog voice band telephone modem or a GSM modem in Circuit Switched Data (CSD) mode.
WARNING!
AFTER YOU ACHIEVED THE FIRST CONNECTION TO THE
TOPEX EoneS SYSTEM, REPLACE IMMEDIATELY THE
DEFAULT PASSWORD WITH ONE OF YOUR OWN
CHOOSING!
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TOPEX S.A.
OAM Manual
The installation screen shows up: the Topex logo, the name of the program being installed and the
equipment for which the program is intended. You just wait for the OAM program to be installed on your
computer.
TOPEX S.A.
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TOPEX EoneS
Then the Welcome screen appears, mentioning which version of the program is currently installing.
The actual software version may be different from the one shown in "Welcome" window, so after finishing
installation, you should use "About" command to see the OAM version currently running on your computer.
Then the window "Choose Destination Location" appears, asking you to specify the folder where the
"gwconfig" application will be installed. The default value is a folder named "TOPEX" in the "Program Files"
system folder. Select "Next" to continue or "Browse" if you want to specify another folder for the installation.
Usually, you do not need to change the default location.
The "Select Program Folder" window comes next. Here you must specify the name of the Programs
folder were the startup icon for the OAM will be installed. The setup program will create in Programs a folder
called "TOPEX GATEWAY - OAM". Again, you should not change this default value.
Now the effective installation begins, you will see a progress bar showing the progress of the
installation:
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TOPEX S.A.
OAM Manual
When the setup is successfully ended, the window "Setup Complete" will show up. It asks you if you
want to see the README file and if you want to launch the OAM program immediately.
To end the installation, click the button "Finish".
Now the OAM program is fully installed on your system. To launch it, go to the Start menu, select
"Programs" and then click "TOPEX GATEWAY - OAM".
Note 1: If the "autorun" feature for CD's is not enabled on your computer, then you must launch the Setup
program manually. Go to "My Computer" and click on your CD drive. You will see the contents of the Topex
installation disk. Double click the "Setup" icon to launch the installation program.
Note 2: You may want to remove the OAM program from your computer.
TOPEX S.A.
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TOPEX EoneS
-
A window called "Confirm File Deletion" shows up, asking you to confirm that you want to remove the
OAM program. Press YES to continue. Now the un-installation of the program begins. You will see on screen a
progress indicator.
The OAM program is removed from your computer, but the TOPEX folder won't be deleted. Consequently, if
you had configuration, billing or monitoring files in this folder, the files will be kept. Also, when you re-install the
OAM program over a previous installation, the configuration and log files won't be overwritten, so you may keep
your settings, activity and billing records.
Note 3: On Topex CD-ROM there is also a folder named "OAM". It contains all files which are necessary for the
OAM application to run in case that you need to copy them manually to a folder you want to use.
Note 4: If you have checked the box "I like to launch TOPEX GATEWAY - OAM" or when you go to "Start
Programs - TOPEX GATEWAY - OAM", the OAM program will start up.
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TOPEX S.A.
OAM Manual
TOPEX S.A.
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TOPEX EoneS
The EONES system can contains up to 11 digital boards. On the OAM pane the EONES structure is
divided on successive screens, with three slots each. Every slot may hold a 2E1 trunk or a VoIP card. The main
difference between multiACCESS/QUTEX OAM panel and the EONES panel are the navigation arrows that
allow you to go from one configuration screen to another - arrows which are located on the bottom right zone of
the OAM pane.
You will notice:
9 First, a menu bar, with names such as Systems, Facilities, About, Help, Exit;
9 Underneath it, a toolbar with different buttons marked with icons;
9 To the left, the tree-like structure of connected gateways;
9 The right panel, blue, which is the main window, showing the cards and ports of the system;
9 In the upper right corner, the flags for selecting the language.
These elements of the O.A.M. program will be detailed in the following pages.
multiACCESS/QUTEX/EONES
multiACCESS/QUTEX/EONES
multiACCESS/QUTEX/EONES
multiACCESS/QUTEX/EONES
multiACCESS/QUTEX/EONES
For EONES/multiswitch systems, the configuration window is divided into two distinct areas:
the area with SLOTs - on each successive screen - the OAM pane displays three slots. Every slot
may hold a 2E1 trunk or a VoIP card; The middle of the screen shows groups of three slots each, numbered
0,1,2, 2,4,5 and so on, up to 9,10,11. You may install up to 11 (eleven) digital boards (2E1 or VoIP) in an
EONES system, so the last slot, no 11, will be always empty. For the case of an EONES slave - the total
number of slots will be 22.
For the multiswitch system - if RTP proxy is needed - for example in case of SIP users behind NAT then a VoIP card will be declared (but not physically present). Otherwise - the configuration can be empty. If
transcoding is needed then a TOPEX multi-Access /QUTEX equipped with a VoIP card will be declared as slave
to the softswitch configuration.
Card status: the boards inserted in the system rack are viewed;
If a SS7 card is present into the gateway configuration then another zone will show up on the panel:
"Remote SP accessibility".
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TOPEX S.A.
OAM Manual
Through the OAM program you can configure and manage maximum 50 different
TOPEX equipments..
Add
Removes
Facilities
Font
Chooses the font type for the text in the Modify configuration and "View
configuration" windows
Color
significance
View
files
Opens a window in which you may see the text files into which other text files have
been printed using the icon button Print (or the icon Print)
Commands
License
About
Help
Exit
Opens a window through which expert users may enter direct commands to the
system
Opens a window where is inserted the license activation code
Shows the software version.
Opens up the window with the searchable help files for the program
Exit from the OAM program.
Now each command (option) from the OAM program menu will be explained with illustrations.
3.4.1 Systems
The Systems menu contains two options: Add and Remove.
) Directory enter a name for the folder where the files downloaded from the TOPEX Eones system will
be stored. On the computer hard disk it will be made a directory in the following shape "cfg_xxxxxxx" where
xxxxxxx is the name typed in the "Directory" field. The folder will be created on hard disk in the directory where
the executable 'gwconfig.exe' is located. In the picture above, the directory name is EONES-CR.
) Name enter a name for the connection to the system. It will be concatenated with "cfg_" and show up
in the tree-like structure as Cristesti. These concatenated names are text used from now on in the tree
structure for identifying the system.
) Serial communication / IP communication here you specify the type of link between OAM
computer and E1/30 multiprotocol switch.
TOPEX S.A.
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TOPEX EoneS
There are two exclusive options for the communication with TOPEX equipment: IP or serial link.
A) IP Parameters - if you choose IP communication, you must fill the next two fields:
IP address - enter the IP address of the system. It can be a numeric IP address or a text address (in that case a
DNS request will be made by software).
IP Port num. - enter the number of the port through which the communication with the system is achieved. The
default value is 9009. This value is also established into the gateway system and should not be changed.
Dial-Up Connection field
-
In case of IP communication, if this box is checked it allows you to establish a dial-up connection. The Dialup connection must be created from Windows (from Control Panel "Dial-Up Networking") and the
connection name must not contain the space character inside the text.
Option Use PPP address is used to indicate to the gwconfig application that it must connect to the
address of the dialup server, after a successful connection. If this option is NOT checked, then the
Gwconfig program will try to connect to the address specified in the field IP address field.
Note: On the TOPEX Eones system there is a configuration file that specifies the IP addresses, so the IP
address to connect may be deferent from the one specified above.
If the option Use PPP address is checked, upon achieving DialUp connection the TOPEX system
automatically connects to the IP address from the dial-up server.
If the parameter DialUp Connection is checked you may choose a dial-up connection from the list at
"DialUp connection name". You must enter a "DialUp Number" which overrides the number used at the
creation of the Dialup Connection.
Save - saves the setting and adds in the tree structure a system with the modified settings;
Help opens the Help window which contains the electronic manual.
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TOPEX S.A.
OAM Manual
3.4.2 Facilities
)
In this window you can view the text files into which
another files or information have been printed by
means of the Print icon button.
To see a file, select its name from the list and click
the button View. A window for viewing / editing the
file now appears.
In this window you can perform searches by using
the buttons marked FIND and NEXT or you can
use the Print button to send to the printer a listing
of the file.
TOPEX S.A.
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TOPEX EoneS
)
Use this option for entering direct commands for the system. This part of the OAM program is "expert
level only". You may resize or move the window "Configuration manager on the screen as you wish. The
position of window and dimensions will be saved in a file on HDD in order to be preserved for future use.
Log Section for COMMAND option - if you check this option, a log file will be generated. This file allows you
to analyze later the commands sent to the EONES and the responses from the EONES. The log file is always
named "command.txt". The option "Reset" is used to reinitialize the file used for saving the log.
The commands to be issued to the TOPEX gateway are filled in "OAM" edit field, at the top of the window. A
command is sent to the gateway after pressing the <ENTER> key.
The command window is useful for several purposes:
- Start or stop the debug process;
- Display the statistics over the number of calls;
- Kill a current call on a port;
- Block or unblock a SS7 channel;
- Loop or unloop SS7 channel. Loop-ing means that the "Tx" and "Rx" are looped together. This way,
the caller can verify the continuity of the circuit, by sending out a certain tone on Tx and getting back the
same tone on Rx;
- Reset a SS7 channel.
Setting commands for COMMAND option - there are also additional commands that are interpreted by the
application running on the TOPEX gateway.
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TOPEX S.A.
OAM Manual
To see the listing of all available commands you must issue the command "help":
set debug ppp ppp
set view ppp
res debug ppp ppp
res view ppp
set calls
set calls off
set block ppp ppp
res block ppp ppp
set loop ppp ppp
res loop ppp ppp
Used to start debugging on a port. The port for debugging purposes is completed
in "ppp" section: for example to activate debug for port 1 the command is "set
debug 1 2"
Must be sent to port "ppp" after the command "start debug ppp ppp" in order to
activate the debugging facility
Used to stop debugging on port "ppp". The port is completed in "ppp" section: to
stop the debugging for port "1" the command is "res debug 1 2"
Must be sent to port "ppp" after the command "res debug ppp ppp" in order to
deactivate the debugging facility
It is used for displaying the total number of call attempts ("TCalls"), answered calls
("T spech"), total duration of calls ("Dcalls"), total duration of speaking ("Dspech)
and the number of calls released from "A" side ("Arelease") and from "B" side
("Brelease")
This command is used to reset the previous values
Command used to send block message on SS7 signaling to channels in range ppp
ppp
Command used to send unblock message on SS7 signaling to channels in range
ppp ppp
Command used to send loop message on SS7 signaling to channels in range ppp
ppp
Command used to send unloop message on SS7 signaling to channels in range
ppp ppp
Starts or stops the RJA (Remote Junction Alarm) on the respective port. The
numbers of port that can be set to RJA are: 0, 1, 16, 17, 32, 33, 48, 49, 64, 65, 80,
81, 96, 97, 112,113, 128,129, 144,145 and 160,161.
Linux commands
Finally, in the "Configuration manager" window you can also type LINUX-like commands that will be sent to the
connected gateway. The command must always begin with the string of characters "system" s.
A LINUX command may follow, after a separator (a space character). If you type the ">" character following a
command the software automatically adds the destination file for the command output. This destination is by
default "/mnt/app/out/out". After issuing such a command, the user may analyze the output file by selecting the
"Output File" icon command ("
TOPEX S.A.
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TOPEX EoneS
FACILITIES => LICENSE
This last option of Facilities menu is used to send a license message to the TOPEX Eones
Multiprotocol Switch / Signaling Gateway. The purpose of the "license" feature is to implement control over the
time-limited application running on the gateway. This limited application will serve incoming calls only for a
specific number of days. After the expiration of this period, the application will no longer process the calls. A
license message is sent by TOPEX Company, message that is unique for each gateway (it can't be used with
another gateway).
The application licenses can enable the control over some of the features of the Eones gateway. The
available features are:
- Basic;
- SS7;
- VoIP;
- Callback;
- Portability;
- Tax - Pulses calculation.
The license-enabling message consists of several lines. This message can be received by the customer as an
e-mail message. The user copies the message into the "License" window and it send to the gateway.
The gateway should answer with the confirmation message: "LICENSE ACCEPTED". If the license message is
not valid, the answer will be "LICENSE REJECTED". If the license is accepted then the number of working day
is displayed in the status bar.
3.4.3 About
If you select "About" the adjacent window will appear in order to tell you
what version of application software you have installed on your computer.
For example 4.1.11. Also you will see the TOPEX logo. Select the OK
button to close this window.
3.4.4 Help
If you select the Help option the searchable help file (in English) will be displayed.
3.4.5 Exit
If you select Exit the confirmation window shows up. Select OK if
you really want to exit the OAM program or select Cancel if you
want to continue with the program.
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TOPEX S.A.
OAM Manual
Table 1: Icons explanation - The following table explains the icons from the button bar:
Ico
n
Label
Description
Add system
Remove system
Saves current configuration
Upload edited configuration
Download configuration
Upload Configuration
Gateway Parameters
Directions names
Classes directions
Routing table
LCR table
Restriction classes
SIM table
Holidays
Callback Table
ISUP Configuration
MTP Configuration
VoIP Configuration
SIP Users
File transfer
Auto downloading files
Clean HDD space
File editor
Output file
Putty
Loading hour
Alerting
Test calls
Halt command
Reboot command
Status monitoring
Calls monitoring
Configuration list
Automatic requests
Info
Help
Exit
Print
Find
Next
Password mode
Define users
Start connection trace
Stop connection trace
Editor for the configuration files, allows you to change the settings
Used to see the content of the file from the gateway, where LINUX commands
output has been redirected. Downloads the output of a previous LINUX-like
command that has been sent to the TOPEX system.
In a state of connection between "gwconfig" program and a gateway, launches
directly the "putty" application. Putty will connect on port 22 to the same IP address
to which "gwconfig" software is connected. The username will be sent
automatically (it is taken from the name used for logging into the TOPEX gateway).
Sets time; uploads the time/date from the computer where the OAM program is
running to the TOPEX system
Defines parameters for alerting
Defines and programs test calls
Command for stopping the TOPEX system
Command for REBOOT-ing (restarting) the TOPEX system
Starts/Stops the interrogation of the system about its current status
Monitoring of ongoing calls, online display of current calls; also a start/stop
pushbutton
Display a visualization window for the settings of all ports
Starts the automatic interrogation procedure of all installed system for finding the
alarms or ASR ("Answer Seizure Ratio") values
Equivalent to About from the menu
Equivalent to Help from the menu
Equivalent to Exit from the menu
Prints files, either to printer or in a text file
Searches for a text string in the files
Looks for the next location of the text string that is searched
Starts / stops working in password mode
Allows definition of users for the software "gwconfig"
Starts protocol message monitoring (survey of the file traffic)
Ends monitoring of protocol messages
Note: There are two additional icons used in a particular situation when TOPEX equipment is supplied with 2
processor cards (one active and one backup) - this can be the case of redundancy for Soft Switch or EONES
boxes.
Download configuration files from one of the selected processor cards.
Upload configuration files in selected processor card. This operation can be also performed in the
same time on both selected processors.
TOPEX S.A.
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TOPEX EoneS
3.6.2
This option is used in a state of connection between the "gwconfig" OAM application and a remote TOPEX
Eones gateway.
Select a configuration from the list, and then press the button "Loading".
3.6.3
- Download configuration
This option (icon) is available in case of a TOPEX EONES or Soft Switch equipped
with redundancy. The first step is to select the processor card from which the
configuration is downloading:
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3.6.4
- Upload configuration
3.6.5
- Gateway parameters
The "Gateway Parameters" icon can be used for editing several gateway parameters of the TOPEX
equipment. These parameters are regarding IP address, firewall, serial connectivity and IP connectivity with
"gwconfig" software, debug, syslog and SNMP messages to be generated by Topex gateway.
When you click on the icon, the following window will appear.
The gateway parameters are grouped into seven different areas:
Network settings;
Connection zone;
Firewall settings;
Debug;
Billing;
Syslog;
SNMP.
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A. Network settings this area allows you to change network settings for the TOPEX Eones gateway:
IP address of the gateway (the most important parameter) in the image the record started by IP ADDR;
netmask (line that starts with "NETMASK");
gateway address (line started by "GATEWAY").
If the lines begin with a #, they will not be taken into account. So in order to activate a command, you
must de-comment it: delete the starting character, which shows the line is a comment only.
Note: After you change after one parameter from the "Network settings" the gateway must be restarted in order
to use the new value of the parameter. The icon command to be used for restarting the gateway is "
".
B. Connection zone - these settings are related to the serial connectivity and IP connectivity of the TOPEX
equipment with the "gwconfig" software. The command "Parameters" located in the "gwconfig" software is
related to the PC communication parameters. The parameters set for the gateway must correspond to those
established for the OAM program.
Now you can set parameters for the TOPEX Eones system. Of course, the parameters set for the gateway must
correspond to those established for the OAM program. The available settings are:
Serial Speed - the value used for serial communication between OAM program running on the PC and the
software of the gateway. Allowed values are 0 (it means unused port and must be set when you want to is
intended to install a dialup server on the gateway), 4800, 9600, 19200, 38400, 57600 and 115200 (default
value);
Serial Port num specifies the number of the serial port on the gateway to be used for serial connection
with OAM computer. Allowed values are 1 or 2 and the default is 1 (COM1);
IP Port num the port used for IP connectivity; the default value is 9009. If this value is changed from
OAM software, then the connection will be immediately lost. You must have the same port number
established both in the OAM program and in the software running on the TOPEX gateway. After performing
a reset, the OAM software will be able to connect to the gateway using the new value of IP Port.
C. Firewall settings - in this edit zone - user can add incoming firewall rules.
Each line from the edit zone must contain three fields:
Next the IP address follows - it represents the IP address from which the connection to the port specified in
The third field is allowed;
Activate 'log' file - when the option is checked the debug messages will be generated in the debug log of
the TOPEX gateway. These debug files have extension "log" and the name corresponding to the current
day (format day-month-year: dd-mm-yy);
db_alarms - when the option is checked the alarm messages will be shown in the debug log of the TOPEX
gateway. A log file is created if it was enabled from the "Alerts" icon " " of the toolbar. Those debug file
have the extension "log" and the name corresponding to the current day (format day-month-year: dd-mmyy);
db_cfg - when the option is checked any changes on gateway configuration will be shown in the gateway
debug log;
Debug Mask - The option sets the debug mask (four bytes) that establishes for which subjects will be
generated debug logs.
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The items that may be recorded in the logs are: "Port Activity",
"ComCCS", "SOmes", "comUNIX" and "comOAM". To edit the "Debug
Mask" field, the button "..." must be pressed. Then the "Computing
Debug Options" window will be displayed.
Here you just check the boxes for the options you need to generate
debug information.
"Port Activity" - generate debug records for all ports of the TOPEX
Eones;
"ComCCS" - generate debug file for the application that manages
communication on ISDN and SS7 networks. (Both signaling protocols
use Common Channel Signaling, that is a dedicated, non-associated
channel especially reserved for signaling);
"SOmes" - debug the main application running on the gateway;
"comUNIX" - debug the commands that are received from the Web server (using an Unix socket);
"comOAM" is used to debug the communication with OAM program.
E. Billing This section contains two fields which are activated by checking the box near the fields:
-
Add IP fields if you check this option, information about the IP addresses will be added to the billing files.
This info includes the Signaling IP and Signaling Port for the source, the RTP IP and RTP port for the
source, followed by Signaling IP and Signaling Port for the destination, and lastly the RTP IP and RTP port
for the destination.
For the incoming calls, the destination signaling IP is the one of the PG card of the equipment, while the
destination RTP is the IP of the VoIP card. In case of outgoing calls, the source RTP IP is the one of the
VoIP card of the Topex equipment, while the destination RTP is the one of the remote VoIP card that made
the call.
Output in MYSQL database if this checkbox is enabled, the billing file will be sent also to a data base,
running on a remote or local computer.
F. Syslog if you activate this option (by checking the Activate box), the debug messages are sent to a
selected IP address. This Syslog is an UNIX-like feature that allows logging of debug messages and sending
them to a remote machine;
The destination IP address is written on target in the file "/etc/syslog.conf". All logged messages will
contain the identification of TOPEX gateway (you enter this identification in the field "Equipment ID").
"Facility" list allows you to select the type of syslog messages. You may choose: "LOG_USER",
"LOG_LOCAL0", "LOG_LOCAL1", "LOG_LOCAL2", "LOG_LOCAL3", "LOG_LOCAL4", "LOG_LOCAL5",
"LOG_LOCAL6" and "LOG_LOCAL7";
syslog_alarms - when the option is checked the alarm messages are sent to the syslog destination;
syslog_cfg - when the option is checked then any changes made upon gateway configuration will be also
sent to the syslog destination;
Syslog mask similar to Debug mask, this option establishes about what items ("Port Activity",
"ComCCS", "SOmes", "comUNIX" and "comOAM") will be generated syslogs. Click on the button and
the next window shows up, allowing you to select the items which will be included in the syslog.
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If option "Port Activity" is validated in the creation of debug mask then messages starting with the port number,
"00xx" will be present in the debug file, and each line will begin with the timestamp (hh:mm:ss, millisecs) :
10:08:41, 565 00257 14 E1CCSidle ACTIV channel 1
10:08:41, 615 00257 1 Digits 1234567891108 Ident 120
10:08:41, 665 00257 2 Route N 123456 ... NT 123456 ... RxT 9000
10:08:41, 725 00257 14 Dialdig M_CALL len 30
10:08:41, 835 00258 2 E1CCSidle CALL mod 1 mycat 540f b_pid 1 prtb 101 param 0
10:08:41, 885 00258 1 Digits Ident 120
10:08:41, 935 00257 14 Dialdig ACK_CALL->Dialdest
10:08:41, 985 00257 2 Dialdest TimeOut
10:08:42, 035 00258 9 E1CCSackout TimeOut|CANCEL ->BUSY. In this case, messages were generated for
ports 257 and respectively 258.
If option "SOmes" was validated in the creation of debug mask then messages about the management of the
switching application will be logged too. This means that messages starting with "GEN" will also appear in the
debug log:
GEN COADA 6 TRI 145 TRA 5 CPS 508 CPL 256 DTMF 0 R2 0 CH 0 CMD 0
GEN Local Time Wday 03 Mday 07 Date 07-04-04 Hour 11:19:10 SysDay 2
GEN Run60sec 6872131 us Tcalls 15 Tspech 0 Dcalls 1 Dspech 0 Arelease 1,Brelease 0
GEN Local Time Wday 03 Mday 07 Date 07-04-04 Hour 11:20:11 SysDay 2
GEN Run60sec 6465996 us Tcalls 15 Tspech 0 Dcalls 1 Dspech 0 Arelease 1,Brelease 0
GEN COADA 5 TRI 145 TRA 5 CPS 508 CPL 256 DTMF 0 R2 0 CH 0 CMD 0
If you have selected the option "comOAM" in the creation of the debug mask then the commands of
the OAM program will be stored. The debug file will also include messages starting with "OAM":
OAM ADD CARD 16 CAT 4003 (this is a message showing that the card 16 was added to the EONES
by means of the OAM program. Value "4003" is a category which describes the type of card.)
Finally, the option ComCCS is about records for communication with the applications for SS7 and H323.
G. SNMP - if you activate this option (by checking the box "Activate") alarms can be sent as traps to a selected
IP address ("IP destination").
The user can choose the type of the trap (default value is 6 - "Entreprise Specific"), the community name
(default value is "public"). For an alarm appearance - the value sent is 0, and for an alarm disappearance is 1.
You can allow that together with the trap containing the 0 / 1 value, a second trap with the alarm text
specification to be sent. The OID of traps are derived from the specified OID ("1.3.6.1.4.1.x").
Name - this field is used as a prefix for the names of different files (alarm, billing, activity, log and ASR) created
by the gateway's application. If you leave this field empty, then the name of these files is given by the current
day and an extension (for example "12-01-05.tax" is the billing file created on the 12th January 2005). If the
"Name" field is filled then the names of these files will be given by the name you have typed, concatenated with
the current day and the extension. For example if you type "Topex", the billing file created on 12-01-05 will be
named "Topex12-01-05.tax".
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OAM Manual
- Directions names
Routing of calls is based upon rules and directions (trunk groups). First, you define (or edit) the names of these
directions and then you use Define call directions icon command to change the table with directions for call.
On the screen will appear the window Define direction names which
contains the list with the directions defined on the gateway (the maximum
length of directions name is 19 characters).
There are maximum 20 or 250 directions. These Directions are groups of
inbound or outbound trunks that have common routing characteristics. To
ensure adequate routing of calls, you must assign one or more trunks to
each direction.
Edit a name of direction - select the name of the direction you want
and double click the name. The next window, Edit direction name",
pops up, allowing you to change the name of the selected direction.
For instance: change ISDN direction into ISDN5.
The name of each direction must be a unique identifier - an alphanumeric text (digits and letters)
maximum 19 characters long. If you type more characters, they will be ignored. The first character of the name
must not be a digit. In addition, the text that you enter for a direction name must NOT contain spaces (blanks).
Otherwise, an error message will be displayed. The names provide an indication for the type/usage for
that direction, such as: E1R2 E1 trunk with R2 signaling, ISND for the ISDN PRI trunk, JONDIRn direction
for junctions (outgoing trunks), LOCAL or LOCDIRn for local subscribers, VOIP for voice over IP and so on.
3.6.7
- Calls directions
)
Click on the icon button "Calls direction" ("
") to open up the window for defining the table with call
directions. There is a maximum of 20 or 250 directions (trunk groups).
In the bottom are of this window - there are two buttons named "DIR IP In Settings... and "DIR IP Out
Settings". The first one is used to control the incoming access into the TOPEX equipment. The second one is
used to establish the VoIP outgoing destinations.
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)
edit parameters of a direction - double click on its name and the window "Edit call directions
parameters" will show up:
Note: First the ignoring operation is performed and then the insertion operation.
Max_d - maximum number of digits that may be dialed on that direction. When the maximum number is
reached the system will automatically send out the call to routing analysis, without waiting to see if the
caller part still sends digits. This option is especially useful when you define directions for which the number
of figures to be dialed is well known (for example the numbers for certain GSM networks). The list contains
a range of values from 0 to 20 digits;
Ignore_id - Ignores from the identity of the caller (Caller ID) the number of digits you have specified; The
maximum allowed is 20 figures. The Ignore command is performed before the Insert command. The list
contains a range of values from 0 to 20 digits;
Insert_id - Adds to the Caller ID the specified figures; The maximum allowed is 16 digits;
Max_id - The maximum number of digits from the Caller ID to be sent to the subscriber who has been
called. The list contains a range of values from 0 to 20 digits.
Note: For calls coming from E1 trunk and going out via mobile modules, the true identity of the caller cannot be
sent (some GSM networks dont allow this). The called party will receive only the ID of the CDMA module or the
SIM card from the TOPEX equipment that was used to route the call. In case of calls that come from the GSM
network, the true Caller ID can be sent to the called party via the E1 trunk.
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Signaling - contains 4 digits in the 'xyzw' format with the following significance:
Digits
Purpose
x (digit 1)
Interpretation
Interpretation
DIRCATCALL - when this bit is set then all calls will be cut
(stopped) on the GSM modules for which a reprogramming is
necessary (for example when a SIM must be changed because
of an used algorithm)
Verify CLIR - when this bit is set then the CLIR setting is
verified each time after the CLIR setting is sent to a GSM
module
y (digit 2)
z (digit 3)
audio level (in range 0-7 dBm for the directions with GSM interfaces) where '0' is the biggest level
value and '7' the lowest value
Bit (from right to left)
Interpretation
w (digit 4)
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Signaling 2 - contains eight (8) digits that will be fully used in further developments.
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At the bottom of the Define calls directions page are located two buttons DIR IP In Settings... and DIR IP
Out Settings... which allows the definition of the input and output directions for the EoneS Gateway.
a) DIRIPIN section - this section is used to perform direction settings for VoIP incoming calls.
By clicking the "DIR IP In Settings..." button in "Define calls direction" window the following configuration window
will show up:
You can Add or remove (Del) records about incoming VoIP calls.
Note: In this field the user must allocate to each pair <protocol, IP range> a direction and a maximum
number of incoming calls.
The name of the direction can be one of the already defined directions, so it can be MYVOIP - the generic
direction used for group the VoIP channels or another direction if you want to use ignore / insert features. If
you use the generic MYVOIP name, all VoIp calls will be treated in the same way, but if you use speciffic
direction names, you can define different rules for different incoming IPs. This allows you to perform operations
such ignoring / inserting digits on the incoming number or identity (see "Calls direction") like for ordinary calls.
To edit the parameters of the input directions double-click the
respective direction name and on the screen will appear the
Edit incoming parameters page which contains the
following fields:
-
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Examples:
SIP 0.0.0.0/0 MYVOIP 100 0 0 100 100 p 0 0 0- for SIP protocol calls are allowed from all IPs, and maximum 60
calls are allowed
H323 0.0.0.0/0 MYVOIP 100 0 0 100 100 p 0 0 0- for H323 protocol also calls are allowed from all Ips, and
maximum 60 calls are allowed
Note1: in the "IP field" you can complete either a single IP (such as 192.168.144.57) or a range of IP values (for
example "192.168.1.0/24");
If you use an IP without specifying the range, then calls are accepted just from that IP. It is the same as using
range /32.
For example:
if you use 192.168.1.0/24 then IPs allowed are 192.168.1.x;
if you use 192.168.0.0/16 then IPs allowed are 192.168.x.x;
if you use 192.0.0.0/8 then IPs allowed are 192.x.x.x;
if you use 0.0.0.0/0 then IPs allowed are x.x.x.x (calls are allowed from all IPs!);
Note2: The maximum number of incoming calls controls the number of simultaneously calls accepted from the
specified IP. If you enter 0 (zero) in the field Max Calls, this means no restrictions are placed upon the number
of incoming calls. The equipment will accept any number of calls.
The default value is 100.
Proxy - must be enabled if the source IP is behind a NAT.
Transcoding - must be enabled when the source and the destination have different codecs. This feature works
only on the equipments supplied with a VoIP card (or there is a TOPEX slave machine with VoIP card).
Congrate - this is the congestion rate. It should not be 0. The default value is 1000.
Maxrate - this parameter represents the total number of setup calls on a second. It should not be 0. The default
value is 1000.
Prefix - this parameter was added in case when calls are coming with different prefixes from the same IP
source. In case of two such prefixes - the user can assign two different directions for the same IP source.
Maxcost - this parameter will be used in further developments.
Nrdig - with this parameter - you can control the number of expected digits for each call coming from the
specified IP.
Endcause - this field is the release code used when the received number has a different number of digits then
the expected ones - "NrDig" value. The default value is 34.
b) DIRIPOUT section - this section is used to perform settings for outgoing VoIP calls.
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Here the software application features a possibility to allow overflow over an IP direction.
The user defines for each direction name:
a destination IP,
a port used for signaling for example 1720 for H323 and 5060 for SIP),
- Priority - this parameter represents the priority of the direction. This parameter can be also set in "Signaling2"
field in the direction definition ("Define calls direction");
To edit the output directions features press double
click on the direction name and set the parameters
from the Edit outgoing parameters.
Direction select the direction from the list with
defined directions names;
Priority - this parameter represents the priority of
the direction. This parameter can be also set in
"Signaling2" field in the direction definition ("Define
Calls Direction");
Protocol the protocol used for the respective
direction;
IP the IP range for the incoming direction. Here
you can complete either a single IP (such as
192.168.144.57) or a range of IP values (for
example "192.168.1.0/24"); The maximum number
of incoming calls is set to "1". If you use an IP
without specifying the range, then calls are
accepted just from that IP. It is the same as using
range /32;
Port the port number related to the selected direction;
Max Calls Out maximum numbers of calls on the output direction;
RTPProxy - must be enabled if the destination IP is behind a NAT;
Transcoding - must be enabled when the source and the destination has different codecs. The codec may be
changed if, for instance if the destination IP does know just one codec, so we must perform a transcoding.
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3.6.8
- Routing table
Add add a routing rule to the table. A new record will be added at the bottom of the list (the new line will have
an empty "Prefix" field);
Insert insert a new record over the selected record from the table (the new line will have an empty "Prefix"
field);
Del - delete a rule for routing. First select it from the list and then click the "Del" button (the deleted line will have
an empty "Prefix" field);
You can have the same prefix more then once - case in which you can use "Move" buttons to change the prefix
order - for the same prefix - the upper line will have a greater priority than the lower one.
Note: For several fields the length is limited: for Prefix, Insert and Insert_Id maximum 16 digits are allowed,
for IP the maximum is 15 characters and for fields Signaling, Tax and Port 4 digits is the maximum.
To edit a routing rule double click it and the editing window will show up:
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Incoming direction this parameter is used in case of using several routing records with the same prefix in
order to make the difference between incoming sources. It has to be interpreted here as incoming source
direction. A "DEFAULT" value means that there is not rule to be applied.
Prefix the first digits of numbering, which are needed for routing the call (for example to direct all the calls to a
mobile telephony network on a certain route enter the prefix 0722 or 0723 or 0788).
If you leave empty this field the respective routing rule will NOT be taken into account at saving action;
Inside a prefix string, the value f can be used to indicate any digits from zero to nine (0-9). For example,
1f2 means al prefixes from 102, 112, and so on until 192. This feature is very useful because it allows you
to reduce the number of records in the routing table.
Action - specifies the action to be taken for the call. It is a list of six strings: PORT, DIR, SERV, HUNT,
DIRIP and LCR.
PORT - the call will get out through the port specified in the "Destination" list;
DIR - the call will get out by the direction you have specified in the "Destination" list;
SERV - the call will get out through the service that was specified in the "Destination" list;
HUNT - the call will get out through the hunting group that you have specified in the "Destination" list;
DIRIP - in such a case the "Dest" field will be interpreted as VoIP protocol - SIP or H323. The user must
provide destinations IP address and port (in case when the default values of 1720 for H323 and 5060 for
SIP are not used);
LCR - the call will get out by analyzing the LCR table for the index specified in the "Destination" field. This
field can take a value from 0 to 6. Each value represents a rule to be applied in order to find a direction at
the specified moment.
Destination the destination, which may be:
Note 1: For calls coming from E1 trunks and going out via mobile modules, the true identity of the caller cannot
be sent (many mobile networks do not allow this). The called party will receive only the ID of the CDMA module
or the SIM/RUIM card from the TOPEX equipment that was used to route the call. In case of calls that come
from the mobile (CDMA or GSM) network, the true Caller ID can be sent to the called party via the E1 trunk.
Note 2: The Insert and Ignore operations for the phone number and Caller ID are processed first in the
Directions IN and then in the Routing Table steps. The Directions OUT does no longer perform ignoring or
adding of digits to the phone numbers.
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Signaling four hexadecimal digits of the type xyzw, explained in the following table:
Digits
Bit (from right to
Meaning
left)
bit 3 (mask
0x8000)
x
(digit
1)
Alloc BSS - used when the ring-back tone must be properly identified in order to declare
the call as answered. This option is useful in cases when the gateway application must
differentiate between a call answered without ring-back tone and a call answered following
a ring-back tone. For instance, you may want to avoid billing a voice mail box! To use
Alloc BSS feature, you must install additional software on the Topex multi-Access
gateway.
bit 1 (mask
2000)
Simulate Tax - is used in case of FXO junction - in which the answer at destination can't
be recognized. In such a situation this option has to be validated. The call is considered
as answered as soon as the call is made on output link.
bit 0 (mask
0x1000)
Retry Attempt - when this bit is 1, in case of a first failure on this direction, one retry
attempt will be made; when this bit is 0 no retry attempts will be made
First bit is zero by default it. It may be one (1) if you need to specify more than 15 digits for numbering (see
specification for digit z)
Check Operator (mask 0x0800) - is used when the portability facility is required. Number portability means
that for each call routed (with check operator) on the route you have specified, a database interrogation is
y
performed for checking the destination number. The portability database can be located on the same
(digit gateway or on another PC. From this database the corresponding operator for the phone number is found.
Depending upon this operator, the database returns a new prefix, to be used for routing the call to the right
2)
operator. In order to use the portability feature, you must also install additional software on the multi-Access
gateway.
Restrict ID (mask 0x0400) - is used for SS7 direction in order to indicate that the identity is restricted.
The identity can be hidden if in routing record - the ignore identity field is put to maximum digit allowed - 20.
Number of Digits - Establishes the number of digits that are waited for before taking the action specified in
the field "Action". If you set it for example 14, only the first 14 digits will be taken into account out of the
z
(digit numbering received or dialed, the additional digits will be ignored. The digit 'z' can take values in range '0' to
3)
'f' (where 'f' means 15 digits). If you require larger number of digits, you must use also the previous digit, 'y'.
Fro instance, if you want to specify a number of 16 digits, you must enter a group of 'yz' with the value 10.
w
digit
4)
Number of Seconds - Sets the number of seconds during which the Topex equipment waits for the
numbering to be received or to take the action specified in the field "Action". For instance, if you set the digit
w to 3, multiAccess will wait for three seconds between one digit dialed and the following digits.
Note: Value of 'z' can take values in range '0' to 'f' (where 'f' means 15 digits). When a bigger number of digits is
required, the value of 'y' may be used. A group of 'yz' with values '10' means 16 digits.
By pressing button "..." a window for setting
"Signaling" field will appear:
you may fill the individual bits for Signaling
or instead you can click the button "..." and a
window for automated setting of "Signaling"
field will show up like this:
You just enter the values you want for the
options and then click OK to confirm the new
settings.
The program performs validations upon some
values - the field called "Number of Seconds"
can be filled with values from 0 to 15 and the
field "Number of Digits" with values from 0 to
20.
If you type a bad value into one of the fields, an
error message will be shown.
Note 1: If you have selected the action SERV and the service number is 4, the incoming call will get a
flashing tone. This is used for testing purposes (verifying the connection of multiAccess gateway to other
equipment).
Note 2: There is a situation when the "Computing Signaling Field" window will look different. When "Action" field
is "SERV" and "Destination" field is "FLASHING", the window will look like in the next image:
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In this case, the Signaling field will specify actions concerning the flashing tone given to the incoming call:
When "Action" field is "SERV" and "Dest" field is "PLAY_RELEASE", the window will look like in the next image:
The release cause for the prefix specified in routing table with action = "SERV" and destination =
"PLAY_RELEASE" will be released with the cause specified in "Release Cause". A message to be played on
such a situation can be also recorded and stored on the TOPEX equipment.
The pair of settings "SERV" and "Dest=SELECT PORT" is used for testing the quality of voice
through the two GSM modules from the gateway (as explained in "Facilities-Commands" chapter).
The pair of settings "SERV" and "Dest=DISA" is used for DISA operation on ISDN channels. For
example a record could be:
"Prefix = 8"
"Action = SERV"
"Destination = DISA"
"Ignore =1"
"Signaling = 0000"
The meaning of this record is: calls are coming from ISDN with the prefix (first digit) '8'. This digit is
deleted (because the value in the field "Ignore" is 1). DISA tone is provided. All those new digits, which are
collected in DTMF tone, will be analyzed according to the routing table. If you want to be sure that all the digits
from the original number are deleted you can use instead "Ignore = 20".
If you want to force the call to be outputted only on a GSM direction, you can have in the list starting
with '8' the "Insert" field filled with the first digit of a mobile call. For example "Insert = 0". Then, in the record for
prefix "0" in the routing table you must set "Ignore =1" so one digit is deleted.
Note: for a GSM port, DISA tone is provided from the GSM port by selecting the appropriate setting in the
"Category" zone.
The pair of settings "SERV" and "Dest=HUNTING" is used for hunting in case of SIP users. There is
a setting in SIP user's window definition regarding the membership into a hunting group (a value from 1 to 50).
An incoming call routed on SERV and HUNTING will ring to all SIP users belonging to the same hunting group.
You can define a timeout for this action.
Those two fields are stored in Sign3 field and can be edited through the "..." button.
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Action
Dest.
DIR
JON
IP
Port
Ign
Ins
Ign_id
0
Ins_id
Signaling
Tax
00a4
110a
There are three methods (rules) for configuring calculation of tax pulse. The first digit (the leftmost of the four) of
Tax field is used to differentiate between those methods. Allowed values for the method are: 0 no method, 1
method 1, 2 method 2 and 3 method 3.
Method 1
1xyy upon answering the call is charged with x pulses. During the
state of conversation the call is charged with one pulse every yy
seconds. So if you select 1 you must specify the number of pulses at
response (10 in the next image) and the time period for pulse generation
(20 seconds in the adjacent example).
Method 2
200x the calls are charged according to several zones and tariffs. The
zones are geographical areas where the tariff is the same. This kind of
taxation is performed by several fixed telephony (PSTN) operators. If you
select Method 2 you may change only the Tariff Index value.
The list of all zones and tariffs is defined in the next window, Pulse
calculation based on Zones that is displayed by pressing button.
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Method 3
SecondSign - here the user can specify in case of a SS7 route some translations parameters as follows:
The first zone is related to "Nature of Address" information. We offer the possibility to override the
"Called Party" nature of address and "Calling Party" nature of address.
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The "Called Party" nature of address is changed by enabling the first to options "Check Called Party
NAI" and "Override Called Party NAI".
The original "Called Party NAI" - Subscriber,Unknown,National,International and UK Specific - can be
changed to "Override Called Party NAI" which contains the same list as the first one.
Moreover the "Calling Party NAI" can be override by selecting a value from "Override Calling Party
NAI" and enabling the "Override Calling Party NAI" option.
The second zone named "Type of Media Required" - the route will be available just for the specified
type of media.
Possible values are "speech", "64k_unrestr" and "3K1Hz_audio". The "Translation Occured" is to
indicate for SS7 that a translation of number has occured
Ctime - this parameter establish the maximum call duration (in minutes). Is similar to "Tax" method 4. If this
value is set here (not 0) the "Tax" method 4 will be ignored.
Search Mode - this parameter is used for routing in case of using routes with the same prefix. In such a case a
method for overflowing and dividing the traffic between several routes must be provided. Each route from such
a group must have "Retry Atempt" option in "Signaling field" (0x1000).
Overflow is performed if one of the following situations occurs:
- When the call is routed on VoIP - the main application is checking if number of simultaneously calls is
greater then the maximum number of output calls established in diripout settings (see DIRIPOUT section);
- When the call is dropped from the remote side with a release cause which is set for rerouting in "trafic.cfg".
For example to reroute on congestion message the line "rerouteoncause 34 1" must be added in "trafic.cfg".
We assume this premise in the following explanations. This parameter is used in conjunction with
"Search Param" parameters:
Search Mode
Search Param
Significance
ASR
Not used
ACD
Not used
Priority
Not used
Down
Not used
The route will be chosen from the first to the last one.
Depending on the position in routing table the first route
from the group will have the highest priority.
Up
Not used
The route will be chosen from the last to the first one.
Depending on the position in routing table the last route
from the group will have the highest priority.
Circular
Not used
Percent
Specifies the
percent
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To override the incoming category - the "Check IN Category" and "Override IN Category" must be
selected. In the "IN Catgory" list - you select the incoming category which will be replaced with "Override IN
Category". The possible values are:
"unknown"
"op_french"
"op_english"
"op_german"
"op_russian"
"op_spain"
"op_rsrv1"
"op_rsrv2"
"op_rsrv3"
"notused"
"ord_subscr"
"prio_subscr"
"data_call"
"test_call"
"payphone"
"uk_oper_call"
"uk_admin_diverted"
Sign5 - contains 8 digits which will be fully used in further development.
Sign6 - contains 8 digits which will be fully used in further development.
The next parameters are used to establish when the routing records are valid: "StartTime", "EndTime" and
"Dows".
The first two parameters represent the time period when the record is valid (calls can be routed based on
the selected record). The "Dows" field is used to set the days of the week when the record is valid.
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3.6.9
- LCR Table
Note: when the dialog window for "Table modification" appears, the information is displayed by default for
"Monday".
For each day of the week, a list shows up with the time periods (intervals) that specify the direction to
be used. In the image above, for 00:00 until 24:00 the direction "LOCAL" will be used. The periods are
structured as hours and minutes separated by character ":".
When the user modifies the selection in the list, the fields which are located at the bottom of the
window are filled with the line information: period "From" to "Until" and the current direction.
These values can be modify and validate by option "Mod". If you select the Add" option, a new line
will be added in the list. The "Del" option is used to delete a record from the list.
The periods are checked before adding or modifying operation. An error message is generated if the
character ":" is not preserved or the values used are wrong (hours or minutes).
The From field has the value 0020, without :. The field in error is shown with red, and the error
message is Bad value for field From.
Note: The lines that are containing "255" instead of a declared name direction are not saved in the "LCR" file.
The format of the "LCR" file is compacted in order to have a smaller size. An example of LCR file content is as
follows:
#---LCR INDEX FILE--#Day type Mon=0x01 Tue=0x02 Wen=0x04 Thu=0x08 Fri=0x10 Sat=0x20 Sun=0x40 Holyday=0x80
#s index_lcr day_type_bitmap(%x) start_hour:min end_hour:min dir(%x)
l 00 1 00:00 24:00 0
l 00 1e 00:00 24:00 1
l 00 20 00:00 00:01 f
l 00 20 00:01 12:01 11
l 00 20 12:01 14:01 13
l 00 20 14:01 23:01 a
l 00 20 23:01 24:01 9
l 07 13 00:00 24:00 1
l 07 4 00:00 11:45 1
l 07 4 11:45 12:23 8
l 07 4 12:23 12:31 1
l 07 4 12:31 18:50 8
Each line is containing a letter 'l', a LCR index number (for example 00 and 07), a mask (each day of
the week has an identifier constant (Mon=0x01 Tue=0x02 Wen=0x04 Thu=0x08 Fri=0x10 Sat=0x20 Sun=0x40
Holyday=0x80), periods used to define an interval and finally an index to specify the direction used. This is the
index in the "Directions Names" table (a value from 0 to 19).
Note: If the same periods and the same direction are used on different days (but for the same LCR index) then
instead of two records in the file will be written only one record with the field "mask" completed by an OR
operation between those days. For example "1e" is used to identify Tuesday, Wednesday, Thursday and Friday.
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OAM Manual
- Restriction classes
Press the Restriction Classes icon (" ") for defining certain classes of restrictions for the calls.
On the screen will appear the Restriction classes window which contains the restrictions for every defined
direction.
)
Double click on the class line for editing or modifying the restriction of a class.
Using the window that appears for inserting the restriction. There are 20 restrictions for each class.
Each restriction has 8 characters. The characters can be any figure or the letters 'a' or 'f':
- 'a' represents the figure 0 (zero). For instance a subscriber with the restriction aa000000 won't be able to
make calls started with digits "00" (international phone calls).
- 'f' represents "any figure". For example, if you define the restriction f0000000 for a certain port it won't be
able to call any number - it will be able only to receive phone calls.
- '0' signifies the end of the restriction rule. If in a restriction field there are eight "0" figures this means that
no restriction has been defined for that field.
A class can inherit one or more restriction classes. For instance, if in a class we have the restriction
000000xx, where xx is the hexadecimal value corresponding to another class of restrictions, then our class
will inherit all the restrictions that have been defined in the xx class, to which there will be added the
restrictions defined in the current class.
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3.6.11
- Callback Table
Press the icon (" ") for defining the table with callback subscribers and their access rights and the
"Callback table" window will appear:
Callback services assure lower costs for the mobile subscribers: from a mobile phone you just call the
Topex gateway and hang up. The software checks identity on incoming calls and if the telephone numbers are
in its database calls them back. You don't have to pay anything for the connection! This is very useful for mobile
users in the field that have prepaid cards, which feature an expensive tariff. They can ring the Topex gateway
located at headquarters, and the equipment will call them back, put them into connection with other mobile
subscriber or allow them to send e-mail messages via SMS.
Callback table is containing the following fields: "Identity", "Action", "Callback", "CallTo", "MailTo",
"ClientClass", "NewClientClass" and "NewClientID".
Callback has several implementations (depending on the "Action" field which can take the values "CALLBACK",
"CALLBACKONSMS", "SMSTOMAIL" and "DISA"):
if the caller identity of an incoming call is found in the "Callback table" and the field action contains the
mask "CALLBACK" then the caller party will be called back. The back call is sent to the phone number
specified in "Callback" field (can be the same number with the number specified in the "Identity" field or
a different number). If "CallTo" field is filled with a phone number, then the caller will be called and put
into connection with this phone number;
if the caller identity of an incoming SMS is found in the "Callback table" and the field action contains
the mask "CALLBACKONSMS" then the caller party will be called back. The callback is sent to the
phone number specified in "Callback" field (can be the same number with the number specified in the
"Identity" field or a different number). If "CallTo" field is filled with a phone number then the caller will
be called and put into connection with this phone number;
if the caller identity of an incoming SMS is found in the "Callback table" and the field action contains
the mask "SMSTOMAIL" then the text content of the SMS will be sent to the IP address which is
specified in the field "MailTo";
if the caller identity of an incoming call is found in the "Callback table" and the field action contains the
mask "DISA" then a "DISA" tone will be provided to the caller part; The subscriber who ringed to the
TOPEX gateway is called back and receives DISA tone (if the field "CallTo" does not contain another
phone number). "Direct Inward Services Access' allows the mobile subscriber to get access to private
telephonic facilities (he can dial numbering).
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The next three fields named "ClientClass", "NewClientClass" and "NewClientID were added in the latest
versions. It allows to change the incoming direction from the current one to a new different direction; based on
such an action, the user can operate changes on the received number and identity in the "Define Calls
Direction" window.
For example if the call is coming on a GSM port belonging to the "GSM" direction then the "ClientClass" will be
set to "GSM".
The "NewClientClass" field will be used in further developments.
To edit a routing rule double click it and the editing window
will show up:
Note that the "Action" field has a button "..." to its right. If
you want to edit "Action", click the button located to the
right.
The window Computing Action Field
indicated below:
shows up as
DISA the subscriber who ringed to the TOPEX gateway is called back and receives DISA tone. This happens
if the field CallTo does not contain another phone number. Direct Inward Services Access allows the mobile
subscriber to get access to private telephonic facilities (he can dial numbering).
Note: Callback calls are recorded in the SMS files.
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3.6.12
Press the icon
- ISUP Configuration
" and the "ISUP Configuration" window will appear:
An element that needs special attention in the configuration of ISUP for a TOPEX system using SS7
protocol is the circuit group.
The "ISUP Configuration" window allows the allocation of the circuit groups (in range from 0 to 7).
each circuit group is enabled by the option "Group x", where "x" is from 0 to 6.
"Connection ID" can take values from 0 to 31. The "Connection ID" fields are completed in "MTP
Configuration" window displayed after the user selects " " icon.
"First CIC" (Circuit Identification Codes (CIC)) and "Range" are used to define all CIC values.
CIC is used between signaling points to identify uniquely a certain circuit. The CIC must be configured at
both ends of that circuit to identify the exact same bearer facility, for example, the same E1 span and time slots.
CICs need not be unique across circuits that terminate on different remote equipment (phone exchange).
The SS7 trunks can be placed on card 16 (trunk 2), 17 (trunk 3), 32 (trunk 6) and 33 (trunk 7). Ports for
card 16 are in range 128-159, for card 17 in range 160-191, for card 32 in range 256-287 and for card 33 in
range 288-319. For example the field "First Port" must be filled with the value 256 for an SS7 card installed on
card 32. The range is establishing the total number of channels from the field "First Port". For a single SS7 card
the range field will be 32. If two consecutive SS7 cards are used (for example 32 and 33) the range can take the
value "64".
Warning: After you have added a new SS7 board to the multiAccess system, dont forget to edit and verify the
corresponding settings in the ISUP configuration window!
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3.6.13
OAM Manual
- MTP Configuration
For configuring the Signaling System 7 (SS7) boards that are installed in the TOPEX equipment, you
must first configure the Message Transfer Part.
Press the icon ("
SP definition (own codes) - this is the zone where the own (gateway) signaling points are defined. Each
"SP" is enabled by marking it in the appropriate checkbox. For each SP the "Code" and "Flag" must be set.
For "Flag" a value of "1" is indicating that this node is an STP (signaling transfer point);
Adjacent SP definition (LinkSet) - this is the zone where the adjacent signaling points are defined. Each
"Link set" is enabled by marking it in the appropriate checkbox. For each link set the associated "SP" and
the "Code" must be set. The SP list is filled with the SP values enabled in "SP definition (own codes)" zone;
Destinations - this is the zone where the destinations are defined. Each "Destination (Connection ID)" is
defined by enabling the appropriate checkbox "Destination" field. The first four destinations are filled based
on "Linkset" definitions - "SP" and "Code" fields are completed directly if the correspondence "Linkset" is
defined. User can define indirect routes using the "Priority" fields. For each priority, the linkset is set as
follows: there are three priorities - represented as three columns: "Priority 1", "Priority 2" and "Priority 3".
Priority 0 is reserved for the direct route between the own SP and the destination. For each priority and for
each destination, user can select one of the enabled linksets (the linkset list is filled with the linkset values
enabled in "Adjacent SP definition (LinkSet)" zone). For each destination (with a number greater than 3) the
associate "SP", "Code", "Priority" and "Linkset" can be set. The SP list is filled with the SP values enabled
in "SP definition (own codes)" zone.
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Note 1: the own SP code, the adjacent SP code and the nonadjacent SP code must have the same "NI" field.
Note 2: the ">>" button is used for destinations from 16 to 31.
Note 3: the zone "Code value" is used to automatically convert a hex code used to define a signaling point to
the other known formats: "Code 2-3-8-3" and "Code NI-SP". The user must point with the mouse inside a
"Code" edit field. The fields from the "Code value" zone will be filled with corresponding values. The option
"Apply" is used to fill back the original "Code" edit field (an <ENTER" action on one of the fields from the "Code
value" zone will cause a recalculation to be performed).
Warning: After adding a SS7 board to the multiAccess system, you must verify that the correct settings have
been performed in the MTP Configuration and respectively ISUP configuration windows!
Examples:
1) to declare an own SP0 code "8b38", non-STP - check "SP0" in the "SP definition (own codes)" zone and then
click the mouse on the edit field located in the right side of the "SP0" checkbox - you can directly complete the
point code or you can edit the code value in the "Code value" computing zone. Here you can input the code in
different formats. When you finish you press <ENTER> key and "Apply" button. You select "0" in the "Flags"
field;
2) to declare an adjacent destination code (code "8103") - to the SP0 using linkset 0- check "Linkset 0", select
'0' in "SP" list and fill the point code value with "8103";
3) to declare a non-adjacent destination code (code "8547") - to the SP0 using linkset 0 on Connection ID 4.
Select "Dest 4" checkbox, select "0" from "SP" list, complete code field and select linkset on the highest priority
available box;
4) to declare an indirect route (linkset 1) to an adjacent destination code "8103" (linkset 0) - select linkset 1 in
the highest priority available - on the row starting with "Dest 0".
3.6.14
- VoIP Configuration
To configure the Voice over IP boards of the equipment, you click the appropriate icon ("
"VOIP Configuration" window will show up:
The "VOIP Configuration" contains several fields WHICH ARE IGNORED WHEN "PG Configuration"
icon is displayed in the bottom-right zone of the OAM screen.
The "VOIP Configuration" window contains two zones: "VOIP" and "H323". The type of protocol (H323 or
SIP) is choosed from the "Protocol Type" field. When the "OK" option is clicked - the OAM application will load
the settings from VoIP zone and depending upon "Protocol Type" selection - the settings from H323 or SIP zone
will be saved.
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For the VoIP zone you can change the following settings:
- in "Protocol Type" the H323 checkbox enables the H323 signaling protocol.
- Version: with or without RTP transcoding. Transcoding means that our equipment performs conversion of
codecs, that is the codecs used on the output are different from the ones used on the incoming call. For an
incoming call from VoIP that goes out also through VoIP, the RTP channel is processed by the TOPEX
equipment and transcoding may be performed. No transcoding means that the equipment performs VoIP
signaling, but does not process the RTP channel, it goes directly from source IP to destination without going
through the Topex equipment. In this case transcoding cannot be performed.
The conversion of codecs may be required if the caller uses codec g711, but the destination supports only g728,
so the Topex equipment must perfom transcoding. But if the called party also supports g711, no transcoding is
required, and the RTP channel from the caller may be connected directly to destination.
- "PG Card IP Address" - the IP address of the processor card (PG card).
- "VoIP Card IP Address" - the IP address of the VoIP card. THIS FIELD HAS MEANING WHEN "PG
Configuration" icon is not displayed in the bottom-right zone of the OAM screen.
There are two situations concerning the PG Card IP address and respectively the VoIP card IP address.
1) when the box is installed in a LAN, then both addresses must be in the IP range addresses of that LAN. In
this case the following ports must be opened if a firewall is used: the ports declared for RTP when the VoIP card
was installed (for example 3000-3063). RTP ports are UDP and must be forwarded to the IP address of the
VoIP card.The ports 1718, 1719 and 1720 are TCP and they must be forwarded to the IP address of the
processor card (PG).
2) when the PG card is using a public IP address then the VoIP card must also use a public IP address.
- "VoIP Card MAC" - this value represent the MAC address assigned to the VoIP card. This value is preset or is
given by TOPEX. THIS FIELD HAS MEANING WHEN "PG Configuration" icon is not displayed in the bottomright zone of the OAM screen.
- "Public IP Address" - when the TOPEX gateway is used inside a LAN and when the H323 signaling is
performed with a machine from the internet, then in this field you enter the external IP address of the LAN
gateway. When H323 signaling is performed with a machine located inside the same LAN, then in this field you
enter the same value as in the "VoIP Card IP Address" field. THIS FIELD HAS MEANING WHEN "PG
Configuration" icon is not displayed in the bottom-right zone of the OAM screen.
- "IP GATEWAY MAC" - this field is filled in case of making RTP connections to a machine which is NOT in the
same address range. THIS FIELD HAS MEANING WHEN "PG Configuration" icon is not displayed in the
bottom-right zone of the OAM screen.
1) when the VoIP gateway is installed in the same LAN, then a program (MSPD) running on the Topex
equipment automatically detects and fills the MAC of the target gateway. You will enter in the field MSPD
Parameters the command --no-gw. This means no outside access is required.
2) when the remote VoIP gateway is on the the public IP address, then you must first use an utility (MSPD
executable) to search and find out the MAC of the target gateway, then you must type this MAC address in the
field IP Gateway MAC.
- Audio Codecs: a list of pairs <codec no><packetization time>, which are NOT delimited by commas. This is
the list of codecs to be used by the RTP protocol. VoIP uses several different codecs, having different
parameters (bit rate and complexity).The codecs used by Topex are coded with one or two digit numbers, such
as 0 for g711u, 4 for g723.1, 8 for g711 or g711a, 15 for g728 and 18 for g729.
The packetization time is usually 20 (milliseconds), but it may be as long as 30 msec or as short as 10 msec.
For a specified codec, like g729, the number of channels supported depends of the packetization time.
Increasing the packetization time reduces the packetization overhead, so when going form 20 msec to 10 msec
the number of voice channels goes down form 60 to only 40.
- "Enable VAD" - this checkbox option allows the "Voice Activity Detection" facility to be used.
Typical voice conversations can contain up to 35 to 50 percent silence. On VoIP networks, both conversation
and silence is packetized. VAD sends out RTP packets only when voice is detected, thus decreasing bandwidth
by 30-50 %. This way the Topex will send voice packets only when it has voice input. When it detects silence on
RTP, it will send to the other side a silence packet that use less bandwidth and allows to be interpreted for
generating comfort noise.
- LOG on MSPD enables logging on MSPD. The name of the log file will be day-month-year_mspd.log,
such as 08-03-06_mspd.log
THIS FIELD HAS MEANING WHEN "PG Configuration" icon is not displayed in the bottom-right zone of the
OAM screen.
- "Port MSPD" - MSPD is a program that controls the VoIP, in this field you can enter the number of the port to
be used by MSPD, such as 9677 that is the default.
- RTCP RTP Control Protocol - This checkbox establishes if the equipment uses or not the control protocol
for RTP.
The control protocol for RTP, RTCP is used for control and diagnostic on RTP sessions. Like RTP,
RTCP typically runs on top of UDP and is defined in the IETF RFC1889. RTCP is a companion protocol to RTP
that is used to maintain Quality of Service . RTP nodes analyze network conditions and periodically send each
other RTCP packets that report on network congestion.
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- DTMFThis configuration area establishes the means of sending out DTMF in the RTP packets. There are two
methods, transmission of DTMF out of band in RTP packets, or sending out INFO messages (as telephoneevents). In SIP protocol, the INFO method would be used for the carrying of mid-call signaling information along
the session signaling path (for example to send the DTMF digits generated during a SIP session)
SIP INFO method can be used by SIP network elements to transmit DTMF tones out-of-band in a reliable
manner independent of the media stream. It has advantages of reliabilty (the tones are not affected by low-rate
codecs), of Provides DTMF tone generation for SIP requests and for Enables transport of DTMF digits along the
signaling path.
The options available are:
DTMF-RTP: if you chek this options, you must also complete the Parameters field to the right
DTMF INFO: you select to send out DTMF tones as INFO messages
None : the sending of dual-tone multifrequency signals is not treated by the Topex equipment.
Example for DTMF-RTP option: dtmfRTP 101 100 1
The syntax is:
- payload type for DTMF in RTP (according to RFC 2833)
- payload type for DTMF in RTP redundancy
- redundancy scheme: 0 or 1, where 0=IETF and 1=AAL2
3.6.15 -
SIP USERS
The "SIP USERS" button is used to declare the SIP USERS - this option is used in case when SIP users
are registering to TOPEXequipment.
The last window - named "SIP Users" displays for each SIP user the following parameters:
- SIP username you must allocated a name for identifying
- the registering status is indicated in the "username" background - blue - for user registered and red - for
unregistered user
- password - used together with SIP username for SIP user registration (is very important the type of letter case
using, upper or lower)
- description - a relevant description for the SIP user;
- Client ID - unique value allocated to each SIP user
- Class ID the class to which SIP user belongs; it represents a direction name as it is defined in "Directions
Names";
- CLIProxy - this is the ANI used for calls between SIP users.
- CLIUA - identity of the SIP user - for SIP outgoing calls (not the case between SIP users registered to the
connected TOPEX box), PSTN calls.
- RTP_proxy is used when the SIP user is behind a NAT; the available options are: Not Used, Used except
same NAT, Always Used; by default the selected option is Not Used;
- Transcoding enables/disables the transcoding option;
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- Call PickUp Group it can be selected a value from 1 to 50 representing the PickUp group to which the user
is allocated;
- Call Hunting Group when the call is directed to the user, and this one is not responded for several reasons
- the call will be directed to another user; if this one is not responded then the call will be directed to a third user.
The routing call algorithm is based on Call Hunting Priority parameter.
Note: In order to accomplish this feature - the users must be in the same hunting group! Call Hunting Priority
represents the priority of the user inside the hunting group; the 0 value has the highest priority, and 10 the
lowest priority.
Buttons "Add" and "Delete" are used to add SIP users/Remove SIP Users.
If the user press the "Add" button then the next window is displayed:
In the last picture you can notice all settings which are available for a SIP user. Most of them are available in the
"Adding/modifying user settings" window.
In order to set SIP user identity options the "CLI" button is used. For establishing rules for DNIS (number) or ANI
(identity) - the "Rules" button is used.
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The "SIP users - Rules Settings" window contains a list of defined rules for the selected SIP user. Each
line contains a rule. The format of the rule is:
- typeport - with three options: Allow, Restrict and Forward. You can specify allowed, restricted and
forwarded numbers for the SIP user.
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A rule can be deleted with the "Delete" button. "Add" button is used to add a new rule and "Edit" button is
used to edit a rule. The next window named "SIP users - Rules settings" is displayed when "Add" or "Edit"
button is selected.
The rule interpretation depends on how rules settings are established in "Adding/modifying user settings"
window:
- if "rules_out" is enabled then the DNIS - number - made by the SIP user is checked among the set rules
- if "rules_in" is enabled then the ANI - identity- received bye the SIP user is checked among the set rules
For example:
if DNIS is filled with "0212000000" and "rules_out" is enabled and "Type" is "Restrict" then the specified
number will not be allowed to be dialed by the SIP user.
If you wish to restrict access to number such "89" then a rule with DNIS="89%" will be created - the "%"
character will be interpreted as ANY DIGITS after 89.
If you want to specifiy a combination like "8x9" where 'x' means ANY DIGIT then you'll use "8_9" (the "_"
MEANS ANY DIGIT).
For incoming rule - you can restrict access from specified ANI sources.
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3.6.16
OAM Manual
- File transfer
You can transfer files between the TOPEX gateway and the PC.
By choosing the clicking on the associated icon ("
files manager will be displayed.
"Gateway Files - current" the left panel of the window shows up the structure of files and folders from the
system associated directory.
You will see directories named "Alarms", "Billing", "Activity", "Viewer" and Log. You can change between those
directories and the root directory of the connected system.
Gateway Files cfg - the right panel of the window shows the files and folders structure located on the
TOPEX multiprotocol switch that is connected to the PC. The directory content (bin directory) of the files on the
gateway is automated downloaded. You should see on the remote gateway three directories: bin (where is
located the main telephony application), cfg (where the configuration files are stored) and out where the
output files are written by the system. These files contain recordings for alarms, billing, ASR, monitoring
(activity) etc.
Between the two panes of Traffic files manager window you have the three function buttons shown below:
Upload button - Uploads a file from the computer to the TOPEX system
Download button - Downloads a file from the TOPEX system to the computer
Cancel - Closes the window Traffic files manager
When you want to download a file from gateway you enter in the directory from which you want to make
download. You choose a file.
Note1: The file transfer is performed in COPY mode, not in the MOVE mode. This means that if you
download a file from the TOPEX equipment to the OAM computer, the original file is left intact on the TOPEX
system.
Note2: It is mandatory to download files to appropriate destinations: alarms (*.alr format) and asr (*.asr format)
in "Alarms" directory, billing (*.tax format) in "Billing" and activity (*.mon format) in "Activity". If you want to view
a text file you can download it to "Viewer" folder. The options from tree commands "Alarms", "Billing" and
"Activity" work with files with the previous extensions.
When a TOPEX Eones gateway is connected to the OAM program, Automatic file transfer is also
allowed. See next paragraph about "Auto Downloading Files".
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3.6.17
"Download Billing Records (for today) last: 100 (records)" - is used to download the last 100 records also
from the billing file of the current day. The number of last records to be downloaded may be changed from the
default value of 100.
For anyone of last options the resulted billing records will be automatically displayed.
Note: The last two options for downloading billing records are mutually exclusive; they cannot be set at the
same time.
3.6.18
This option (" ") allows you to delete files from the TOPEX system. This can be needed if the equipment has
been in use for a long time and has stored many large files on the hard disk. You may want to delete the older
or not important files to make room for new files.
You must choose the associated icon ("Clean HDD Space").
The window "Deleting Files From Gateway" allows you to choose a time period and the type of files to be
deleted.
The type of files can be:
State files (extension "*.sta"); these files are used to store the state for all ports (by state of a port we are
meaning uninstalled, free, busy or alarm). These files are used by the web application.
By pressing "OK" option the requests for deleting files are sent to the gateway. The process of deleting the files
can be observed in a list box which is displayed in the "Deleting Files From Gateway". At the end of deleting
process a request for reading HDD occupied space is sent to the gateway. The indicator of the HDD space from
the status bar will be changed if the occupied HDD space was changed on the gateway.
3.6.19
- File Editor
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3.6.20
OAM Manual
- PUTTY
3.6.21
- Loading hour
You can upload the time into the TOPEX system. When you click on the icon (" ") for loading hour a
dialog box will appear in which you can change also the computer time. Loading hour is very important because
you modify the gateway clock: time and date. So this action is protected by password. This password is always
"topex".
The default value shown is the date and time that are set on the
computer where the OAM program is running. If you wish, you can
change the date and time settings for the TOPEX EONES
equipment.
Select OK to upload the new settings to the system or select
Cancel to close down the window. The Help button pop up a help
window specific to the Loading hour command.
Before sending the modified time value to TOPEX system, the program
performs a validity check. If you enter for the time and date values that are NOT
VALID you will receive the error message shown to the right and you must start
the Loading hour procedure al over again!
Note: The time you have uploaded will hold true only until the first reset of the
TOPEX system. After reset, the time and date will revert to the previous value
(that was in the BIOS of the TOPEX EONES).
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3.6.22
- Alerts
"Alert zone" - is used to activate (enable) the transmission of the alerts. It includes four small areas:
Parameters, Dial Alert, SMS Alert (unused) and MAIL Alert.
The Parameters area contains the following fields:
ASR alert limit - is used to set a level for activating ASR alert transmission when ASR value falls
below the specified value. The ASR value is read at time interval specified in "Time period for
checking". To validate the ASR alert a minimum number of calls must be set. Of course, if during
the specified time period you have only one call, and it is not connected, this won't be relevant for
ASR, so it is not taken into account;
Alarms for alerting - validate the type of alarms for which alerts are transmitted: "CCS-ISDN",
"ASR" and "ALL";
Timer for testing alerts field used for testing alerts. For a "0" value in this field the alerts will be
sent only in real situations. For testing purposes a non-zero value (specifying the number of
minutes) must be used.
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"DIAL alert" - is used if you want the alerts to be sent via phone calls. You must enter the phone number to be
called upon alert. You may also set the number of beeps (1, 2, 3 etc) to be sent out in case of alert. By means of
this variable number of beeps an operator can determine from which TOPEX system the alert is coming from:
gateway A sends one beep, gateway B send two beeps and so on.
"MAIL alert" is used in case of sending e-mail alert messages to an email address. In case of activation of this
kind of alert the following e-mail related parameters must be set: "Gateway address", "Mail From", "Mail To",
"Subject", "Server" and "Port".
You also have the facility to send the alert message with the current alarm file for the TOPEX gateway as an
attachment. The text of the e-mail alert message can be edited in a edit type window by clicking "File..." option
to the right of the "MAIL alert" area.
Note: The following fields must not contain spaces inside the value: "Gateway address", "MailFrom", "MailTo",
"Subject" and "Server".
"ASR Reading Parameters" establishes the ASR reading procedure. First, to activate the ASR reading
process the option "Validate ASR reading" must be checked. Then the interval (in minutes) for reading and
saving ASR values is set in "ASR read period" field. Please note that this value must be the same with the value
entered above in the field "Time period for checking" used for ASR alerts.
"Debug Parameters" - used for the debugging process. This facility is intended to help debugging the TOPEX
system: log files for the equipment are created and respectively displayed. If the "Validate Debug" box is
checked then all activities on ports specified in range "From" and "To" is displayed. If "Validate Saving" is also
checked, this information will be saved in log files on target.
Note: The sections "GSM" and Simserver are not used in the case of TOPEX EONES equipment.
3.6.23
- Testing calls
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For example: a test record can be "12345 101 257 1". It means an outgoing call with number '12345" and
identity "101' is sent on port 257.
Note1) a good method for testing calls and to analyse the routing process is to add a subscriber card and to add
a record in the "TESTING calls" window with an installed port from the subscriber card (that port must have also
the option of making calls). For example if the card 15 is a subscriber card then a record for port "120" will be:
"0700000000 120 120 0"
Note2) for making test calls on E1 trunks or GSM cards an example was giving before:
"12345 101 257 1",
For sending the number digit by digit a value "0000" must be used to fill the "Signaling" field for the direction that
contains the test port.
Note3) test calls are very useful in finding the available number of GSM channels. Test calls are simultaneously
generated towards the vocal messaging. After the test calls sequence is started, the number of connected calls
can be observed by using "Live monitoring" facility.
You must notice that each line contains the prefix "traffic_" concatenated with "run", "idle", "sel" ,"con
and "call". In order for this new method to work, the user must create a direction with the name "SENDCALL"
(icon "Directions Names"). The "Type" field must be completed with "DIR" in "Calls directions". All those test
calls are generated from this fictive direction "SENDCALL".
- "traffic_run 0 1 test" to disable this second method for launching calls: you can type "0" after "traffic_run".
To enable the method you must type "1".
The second number specified in this line is the number of test calls that can be generated at the same
time (in the example above it is "1"). The list with the test calls is described by the lines beginning with
"trafic_call". The "test" word is used to specify the tonality heard by the called part (in this case a flashing tone):
- "traffic_idle 10 5" specifies the time to wait before to launch a new test call. The first digit (in this case 10)
means the number of seconds to wait. To this value you may add the next value (it can be present or not )
which means a range for a random value. The random number can be between zero and that value. In the
above example, the random range of five means that the random value is between 0 and 5. Consequently, the
waiting time will get random values between 10 (10+0) and 15 (10+5).
- "traffic_sel 5 3 " specifies the value used to simulate the selection time for test calls. Here also the first digit
(in this case 5) means the starting number of seconds to simulate the selection time. To this start value may be
added the next digit (which can be or not present) for randomizing. In this example, three means a random
value between 0 and 3. Thus the number used to simulate the selection time for test calls will have get random
values between 5 (5+0) and 8 (5+3).
- "traffic_con 1 2" specifies the value used to simulate the conversation time for test calls. The first digit (in
this case 1) means the starting number of seconds to simulate the conversation time. To this start value may be
added the next digit (which can be or not present) for randomizing. In this example, two means a random value
between 0 and 2. Hence, the value used to simulate the duration of the test calls will take random values
between 1 (1+0) and 3 (1+2)
- "traffic_call nr id" specifies the number("nr") to be dialed and the identify ("id")
3.6.24
3.6.25
- Configuration list
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By using the 'FIND' and 'NEXT' buttons you may search for a text string in this window.
3.6.26
- Automatic requests
Press the icon " " for auto-download of alarms and ASR info from all of the TOPEX systems that are
connected (using IP communication).
The icon command (button " ") is "Automatic Requests". Click on it and the OAM program will
automatically launch (at pre-established time intervals) interrogation requests for the installed TOPEX systems.
The request may be about alarmed modules and about ASR value (both general and instantaneous). This is
very useful when you have several TOPEX gateways, because you no longer need to connect manually to each
one to ask it for the alarms and ASR information.
Period set the time interval (in seconds) for the interrogation
of all TOPEX systems that are connected. These values must
be greater or at least equal to 60 seconds;
ASR - select a limit for the ASR value: when the general or
instantaneous value is under the established level, By doubleclicking with left mouse button a statistic is shown with the last
24 values for instantaneous ASR (for all of the TOPEX system
which are currently installed and in the process of automatic
interrogation);
There are two different Automatic Requests windows, depending if the process of automatic
interrogation of all TOPEX gateways is started or not.
When the interrogation process is not started the text "STOPPED" is shown in the dialog window title.
You must select the types of alarms. The start of the automatic interrogation process is allowed by choosing
"Start" option. The interrogation period and ASR alert value may be changed at any moment by selecting
"Change" value.
When interrogation process is started the text "STARTED" will be shown in the dialog box title. "View"
option is for displaying a statistics on last 24 values for instantaneous ASR (for the TOPEX systems that are in
automatic interrogation process).
When the specified period expires the request for system interrogation will be launched. The text
"AUTO REQUEST IN PROGRESS!!!" will be displayed in the first box of the status bar.
In the next box to right side all messages will enclose the TOPEX system name (connection name).
During the automatic interrogation procedure it is allowed to connect to a system only if the OAM
software is in a pause between two interrogations. If it is in the middle of an interrogation, you may still stop the
automatic procedure that is in the process (when status bar shows the text "AUTO REQUEST IN
PROGRESS!!!") by selecting the "Disconnect" command from any of the systems. Then the OAM program will
again wait for the established time period before issuing automatic requests for interrogation.
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Notes:
Normally if you have connected to a TOPEX system you can perform Disconnect only from that system.
However, when in automatic request mode, the Disconnect command may be sent from any TOPEX
system!
If the connection is broken with Disconnect command, only the ASR and alarms that have already been
scanned will be downloaded.
3.7
Arborescent structure
Connect
Disconnect
Parameters
Last configuration
Alarms
Billing
Loading
Activity
ASR
SMS
Displays the SMS files. They are used for SMS and test calls that
are sent from the Internet.
Viewer
You can view in the window to the right text files with any kind of
extension.
Log
Displays in the window to the right the files with extensions .log and
.lch
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The fifth column is an indicator for the HDD free space on the target:
(the percent value is
displayed). The color used is light blue if the available HDD space is over 90% and red otherwise. This value is
shown only in the connected state.
The sixth and rightmost box (column) of the status bar is an indicator for the connection:
TOPEX S.A.
;
.
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)
Display issues
The panel to the right side of the tree structure window is used for two kinds of windows.
First type of window is called "Modify Configuration" in the state connection between the "gwconfig" software
and a TOPEX equipment or "View Configuration" when "Last configuration" command is selected.
In "Modify Configuration" window the right mouse button is used for adding / removing cards; if you
click the same right mouse button over the status bar a message ("Do you wish to disconnect?") will be
displayed, asking you if you want to disconnect the connection.
For the case when "View Configuration" window is displayed the right mouse button is used to hide the
window. The confirmation message used is "Do you wish to hide last configuration?".
Both "Modify Configuration" and "View Configuration" window include in the title bar the name of the
current TOPEX connection. Only an action upon the tree command called "Disconnect" for the TOPEX system
that is connected or viewed will cause the disconnection of the link between OAM and the connected / viewed
equipment. This is true both in the first case (actual connection) and in the second case (the display of the "Do
you wish to hide configuration?" message).
The second kind of window is the one used to display different kind of files as a result to actions over
tree options: "Billing", "Alarms", ASR", "SMS", "Activity, Log" and "Viewer". In this situation the title of the
window includes the words "Local Viewer" and the system name. An action with the right mouse button will
cause the message "Do you wish to hide?" to be displayed.
For "Billing", "ASR", "SMS" and "Activity" an appropriate filter can be applied for viewing the records,
then the window that contains the list of the files will be automatically hidden. For the other options the data will
be displayed in the same "Local Viewer" window.
The content of that second window can be updated with other data simply by selecting another option
from the tree structure.
Last configuration
With this option we can see last downloaded configuration (that has been modified or not) for the
chosen TOPEX equipment. If you select this option you'll be shown the "View configuration" window.
This tree command makes you be able to view offline the last configuration: settings of the E1 trunk
cards, ports setting, route table, calls directions and so on.
Because you are off-line, the configuration can bee seen, but not changed.
For instance, if you click on a certain ISDN port, you will see all the settings for the respective port, but
the window lacks the Save button, because you cannot modify the settings displayed!
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The OAM program uses several types of files: for alarms, events, billing information, etc. Most of the
files are text type, so they can be easily viewed and also modified using a standard text file editor such as
Notepad for Windows.
The files have different extension, in order to be quickly identified: .alr for files with the alarms, .tax for
billing (tax) files, .mon for monitor (supervision of activity) files that include detailed information about each call,
.log files for recording the events (making/breaking of connections), .lch for the files that record the changes
made to the TOPEX system, .asr and so on.
The name of these files is given by the field "name" (see option "EONES Parameters") concatenated
with the current date (day-month-year) and followed by the extension.
If you leave the "name empty, the name of the file will be given by the date (day-month-year) only.
The alarm files are named <current date>.alr and they include the following fields:
Field
Interpretation
Current date
dd/mm/yy
Current time
hh:mm:ss
Alarm status
Type of alarm
PROCUP - the processor is started. This is an event, it works only with SET, not set/reset
PROCDN - the processor is stopped. This is an event; it works only with SET, not set/reset.
ALIM val - Supply indicator
JONBLOCK - junction alarm
APFALS - local subscriber alarm
CARDERR - board alarm
LIS - Loss of Incoming Signal (is an alarm that indicates that there is no signal on the E1 trunk input)
LFA - Loss of Frame Alignment (is an alarm that indicates that the frame alignment is not detected)
LMA - Loss of Multiframe Alignment (is an alarm that indicates that the multiframe alignment is not
detected)
AIS - Alarm Indication Signal (the alarm is send by a transmission equipment to indicate the lost of the
input signal on the E1 trunk )
RSA - Remote Signaling Alarm (is an alarm which is transmitted by the equipment when one of the
following alarms is detected: LIS, LFA or AIS)
RJA - Remote Junction Alarm (is an alarm which is transmitted by the equipment when LMA alarm is
detected)
CCS - Common Channel Signaling Alarm. Warns about the data link for the ISDN E1 trunk
SLIP - This alarm event is caused by non-synchronous operation of the two equipment (TOPEX system
and PBX or VoIP gateway).
BER val - Bit Error Rate; val is a number from zero to three that shows the error rate as follows: 0 = 10-6,
1 = 10-5, 2 = 10-4, 3 = 10-3.
ASR - ASR alert.
L2 - layer 2 alarm (Data Link in OSI model, physical level).
ROUTE -SS7 route alarm.
LINK - SS7 link alarm.
Port
Card
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Please note that some of the alarm fields are meaningful only for the alarm files of the digital trunk E1.
By choosing "Alarms" - tree command for a
system, all alarm files from the folder "Alarms" of
the system directory we'll be shown.
)
Select the alarm file you want. By double clicking the left mouse button a dialog window will pop up,
allowing you to build a filter for selective display of the alarms. This filter for alarms permits the setting of options
and values for searching records inside the Alarms subdirectory.
The field "Period" indicates by default the time period corresponding
to the name of the alarm file that was selected. This period can be
changed in order to extend the time interval that is analyzed. The
software will look for records in the alarm files name whose name
falls inside the selected time period.
There is an option to view only certain types of alarms and to specify
the card and the port number for them.
You can select only alarms appearances / disappearances or both.
Note: The maximum size of the fields is 8 for the periods and 3 for
the fields that are specifying a card or a position number.
Before the filter validation, the correctness of the period definition is checked. If the value you entered
is wrong, you will see an error message.
When you click the "OK" button all of the alarms that correspond with the filtering criteria will be
displayed in the Local Viewer window.
Once you define a filter for the alarms, its configuration will be saved, so you can use the same filter for
several alarm files.
Each record of the alarm file shows the time (date, hour) when the alarm condition has appeared (with
SET), the time when the alarm condition has disappeared (with RES), a short text describing the alarm (such
as CARDERR for board error, LIS for Loss of Incoming Signal, etc, then two numeric type fields that show the
position (0024 or 0256) and the board (00, 01 or 32) that is in an state of alarm.
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Description
Call type
Source Port
xxxxx - physical position of the source port (5 digits). This values indicates the physical
port position.
This value can be 65535 in case of a multiswitch.
Source identity
CallDigits (Call
Number)
Day and Time of the call in the following shape dd-mm-yy,hh:mm:ss (ending time)
Connected
Duration
Destination Port
- physical position of the destination port (5 digits) (when the call is unfinished a value of
65535 will be found in this field (5 digits)
In case of a TOPEX multiswitch - calls terminated with success will have also 65535 in this
field.
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Possible values are AOK, BOK, ARELS, BRELS, AINEX, BINEX, ACONG, BCONG,
ASERR, BSERR, ANERR, BNERR, ANANS, BNANS, ABUSY, BBUSY,
ATOUT,BTOUT,AERRAUTH,ANOCRED,AFINCRED,AVMAIL,BVMAIL,NOVOIPCH,CODE
CERR,NOLICENCE,ACLREJECT.
Finalization call
mode
Finalization call
mode on ISDN
calls
Direction
In case of TOPEX software versions released after 2006 - this field has the interpretation of
incoming direction. This direction can be a direction to which ports are belonging (for
example GSM or E1 - ISDN/SS7) or a direction used for incoming VoIP calls - which is the
generic "MYVOIP" direction or a virtual direction (without ports) used just to allow
inserting/ignoring digits from number or identity (see DIRIPIN section).
IP address and
RTP port
The IP source and destination address and the RTP source and destination port in case of
a VoIP call.
This info includes the Signaling IP and Signaling Port for the source, the RTP IP and RTP
port for the source, followed by Signaling IP and Signaling Port for the destination, and
lastly the RTP IP and RTP port for the destination.
For the VoIP incoming calls, the destination signaling IP is the one of the PG card of the
equipment, while the destination RTP is the IP of the VoIP card. In case of VoIP outgoing
calls, the source RTP IP is the one of the VoIP card of the Topex equipment, while the
destination RTP is the one of the remote VoIP card that made the call.
Session_id
This is an unique identifier of a call inside the equipment software. It is useful for a call
debugging inside the equipment log files.
Jitter
Jitter is a variation in packet transit delay caused by queuing, contention and serialization
effects on the path through the network.
Packet Loss
VoIP packet loss occurs when a large amount of traffic on the network causes dropped
packets. This results in dropped conversations, a delay in receiving the voice
communication, or extraneous noise on the call.
Client_id
Direction - output
direction
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This direction is the output direction and can be a direction to which ports are belonging
(for example GSM or E1 - ISDN/SS7) or a direction used for outgoing VoIP calls - which
can be the generic "MYVOIP" direction or a virtual direction (without ports) used just to
specify the VoIP protocol and the signaling destination IP (see DIRIPOUT section).
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Proto in
protocol used on incoming side - H323/SIP (VoIP), CAS (GSM,ISDN) or CCS (SS7)
Proto out
protocol used on outgoing side - H323/SIP (VoIP), CAS (GSM,ISDN) or CCS (SS7)
Payload Type
The Packetization Time is the length of the digital voice segment that each packet holds.
The default is 20 millisecond packets. Selecting 10 millisecond packets enhances the voice
Packetization Time
quality, as less information is lost due to packet loss, but doubles the load on the network
traffic.
Out_Client_id
Gw_name
Name of the gateway (which is by default empty) - but can be set in "Gateway Parameters"
window.
Id_out
ANI (identity) send on the outgoing link - ANI can be changed based on the settings
involving the identity from "Calls Directions" and/or "Routing Table".
Nr_out
DNIS (number) made on output link - DNIS which can be changed based on the settings
involving the dialed number from "Calls Directions" and/or "Routing Table".
Orig_ANI
original ANI of the call. this field can take another value in case of SIP user (in case of a
VoisTel box) with call forward activated. in such a case "Orig_ANI" will store the identity of
the SIP user which was activated the forward.
Con_DNIS
this field is used in case of a call forwarding - when the SIP user (in case of a VoisTel box)
has the call forward option enabled. In such a case in this field will be stored the number to
which the call will be forwarded.
By selecting Billing from the tree-like structure .you will be able to see all the billing files from the Billing
directory of the TOPEX system that you have selected.
go to the billing file you want to see, and by double clicking the left mouse button a dialog window will pop
up, allowing you to build a filter for selective display of the billing information. This filter for billing (taxation) files
permits the setting of options and values for searching records inside the subdirectory for billing.
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The first field, "Period", indicates the time period corresponding by default to the name of the billing that you
have selected. You may change this default period to extend the time interval that is analyzed. For each of the
"From" and "Until" limits, subfields are "Day" and "Hour". The program will look for records in the billing files
whose name falls inside the selected time period.
From the source point of view you may specify these options:
- physical position of the source port
- port number (for an exchange subscriber call) or caller identity
- a direction - a name of a direction defined in "Directions Names"
- the source port type: local or junction (trunk)
From the call destination (called part) point of view you may specify these options:
- digits from the destination digits. You can choose to select only records with the number of destination digits
less, equal or greater than the value typed.
- physical position of destination port
- a direction- a name of a direction defined in "Directions Names"
- a value for SIM card (1,2,3,4 or 255)(when the destination port is a GSM port)
- a value for IMSI code
- a value for CELL code
The section "IP and Port Filter" contains several options to select:
From the incoming call side:
- signaling IP
- signaling port
- RTP IP
- RTP port
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You may specify a filter on the finalization call mode. All calls and also the billing records have a caller
and a called party. For an incoming call on E1 trunk the source party will be a channel on the trunk and the call
will be routed over a GSM interface (the destination port). Caller party will be represented by 'A' and called party
by 'B' (field "Release Side"). Depending by the side which ends the call a letter ( 'A' or 'B') will be shown and
the finalization mode will contain one of the following strings:
OK - ANSWER, RELS - RELEASE, INEX - INEX, CONG - CONG, SERR - SERR, NERR - NERR, NANS - NO
ANSWER, BUSY - BUSY, TOUT - TIMEOUT.
"Call Type" lets you to specify the mode of ending of the call.
Note: physical port position on a E1 trunk is computed in the following procedure: for E1 trunk installed on card
32 (trunk 6) the port will be 256 + channel number on E1 trunk, for E1 trunk installed on card 33 (trunk 7) the
port will be 288 + channel number on E1 trunk, for E1 trunk installed on card 16 (trunk 2) the port will be 128 +
channel number on E1 trunk and for E1 trunk installed on card 17 (trunk 3) the port will be 160 + channel
number on E1 trunk.
You may set a value for "ISDN EndType" which represents call release code for ISDN calls. Other types
of calls will display a value of ' 31' in the billing records.
You may also set the option to select the records with the conversation duration and the selection
duration (in seconds) less, equal or greater than the value typed.
The maximum size of the fields is 8 for the periods (date and hour), 2 for the number of digits, 3 for the
source port position, sim index and ISDN EndType, 5 for destination port position, 6 for duration, 3 for selection
duration, 16 for specifying IMSI code and 20 for specifying destination digits.
Certain values from the billing filter are checked before validation (by pressing the button "OK"). The
program checks correctness of the following:
- period definition (day and hour - day less or equal to 31, month less or equal to 12, year less or equal
to 36, hour less or equal to 23, minute less or equal to 59 and second less or equal to 59);
- port position of the call source (in range 0 to 319);
- sim index (in range 1 to 4 or 255);
- destination port position (65535 or a value in the range from 0 to 319);
- duration and selection duration (a value greater or equal to zero);
- number of digits (a value greater or equal to zero);
- ISDN EndType (a value greater or equal to zero);
If something is wrong, an error message will be shown to the user and the field that has caused the
error will be colored in red (while the text color becomes white). When the user goes back to the incorrect field
in order to correct the wrong data, then the red color will disappear. In the following example an error message
"Wrong port value" is displayed because of an error field on port position (a value "342" which is greater than
the maximum number of 319).
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Finally, you can set the option for viewing only the totals of the recording (option "Display only the total
without the records") that corresponds to the selected criteria or you can choose to display the values without
totals (option "Display only the records without a total").
The option "Display only the records without a total" is useful for filtering out the records in a certain time
interval for the purpose of post-processing of the stored billing information (post-processing is done for cost
analysis). For these applications, you need a text file with values only (that may be imported into a spreadsheet
like Excel) but without totals interspread in it.
The option "Report Definition" is used to define the columns to be displayed in the "Billing Report".
These columns will be explained later in this chapter. The information regarding the billing columns to be
displayed is stored in the file "tax_rep.dat" on the harddisk in the same directory from where "gwconfig" software
is running. In this file it is also saved the information about the size of the columns presented in the billing report.
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By pressing "OK" button all Billing records corresponding to the filter criteria will be seen.
In the dialog window that shows up you can see a total for each day (from the selected interval) and time
intervals that include: total number of attempts (field "Attempts"), total number of connected calls (field
"Connected"), ASR (field "ASR"), total duration of calls (conversation part-field "Duration"), associated billing
units (field "TaxUnits"), and at the end a total for all of the intervals - total number of attempts, total number of
connected calls, ASR, total duration and billing units.
Note1: All the recordings, together with the totals, are saved in the "Viewer" subdirectory for the chosen system
in a file with the "tot" extension and the name corresponding to the selected time interval. This way you may get
both the total of calls for several days and also a general total.
Note2: Once you have defined a filter for the billing files, some of its settings will be saved, so you can apply the
same filter to several billing files. The settings established in the billing filter are saved in the file "tax_fl.dat" on
the harddisk in the directory where "gwconfig" software is running. These settings are:"Port Type" (section "Call
Source") - subscriber part and junction part, "Release Side" ("A Side" or "B Side"), "Call Type" ("ANSWER",
"RELEASE", "INEX", "CONG", "SERR", "NERR", "NO ANSWER", "BUSY" and "TIMEOUT") and the options
regarding the viewing of totals and billing records ("Display only the total without the records" and "Display only
the records without a total"). These settings are loaded before the showing of the billing filter in order to be preestablished.
Note3: a sorting operation can be performed on all fields (except "Type" field). The sorting operation is activated
by clicking the desired column. The first operation on a field is an ascending sort. The indication will be the
character "^" which is added to the column name.
A second click on the same field will give an descending sort. The indication will be the character "v" which is
added to the column name.
An example of sorting the column "Ident" is provided for both ascending and descending sort.
Depending of the number of records the sorting operation can take a significant amount of time.
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Send CALL
A call can be send in the same manner, by accessing the page "txcall.html" at the IP address of the Eones
Multiprotocol Switch / Signaling Gateway. To allow the sending of a call from an Internet browser, the direction
called "SENDCALL" must exist on the target. In addition, the call will be parsed to all the rules that are included
in the definition of the "SENDCALL" direction and the routing table.
Fill in the phone number destination of the call (field "Phone Number");
Press SendCall button to make the calls from the TOPEX gateway.
A message will show up, to inform the user that the call will be made
Example of records concerning making CALLS from a SMS file:
CALL, WWW, 192.168.1.152, 0700000000, 12-03-04, 07:45:49, 000000, 00000, ff, 65535, AINEX,16,
CALL, WWW, 192.168.1.152, 0700000000, 12-03-04, 07:47:10, 000000, 00000, ff, 65535, ASERR, 16,
CALL, WWW, 192.168.1.152, 0700000000, 12-03-04, 07:48:10, 000040, 00004, 00, 00008, BOK, 16,
222222222222222
First record contains a test call made from the IP address "192.168.1.152" to the phone number
"0700000000". The CALL wasn't made ("AINEX") because no route to destination was found;
Second record contains a test call from the address "192.168.1.152" to the number "0700000000". The
CALL was not made because the direction called "SENDCALL" does not exist on the target ("ASERR");
The third record contains a test call from the address "192.168.1.152" to the number "0700000000". The
call was made successfully ("BOK"); the called part has answered.
Note 1: The total number of digits from the number field that can be processed by "gwconfig" software is 16;
Note 2: the phone numbers, the identity and the IMSI values used in above examples are only for testing
purposes;
Note 3: the code "WWW" it is used only for indicating the origin of the test call ("WWW"from the Web);
CALLBACK records
The SMS file also includes callback records, which describe callback actions to be performed by the TOPEX
EONES when it receives a call from a registered subscriber.
|Below you have an example of callback records related to call-back actions:
CALL, CBACK, 0700000000, 0700000000, 13-04-04, 11:25:33, 000001, 00000, 00, 00008, AOK ,16,
226019451004927
CALL, CBACK, 0700000000, 0700000000, 13-04-04, 11:32:32, 000013, 00000, ff, 00008, BBUSY, 17,
226019451004927
CALL, CBACK, 0700000000, 0700000000, 13-04-04, 11:33:14, 000007, 00000, 00, 00008, BRELS, 16,
226019451004927
CALL, CBACK, 0700000000, 0700000000, 13-04-04, 11:36:07, 000001, 00000, 00, 00008, AOK , 16,
226019451004927
CALL, CBACK, 0700000000, 0700000000, 13-04-04, 11:40:22, 000012, 00000, 00, 00008, BBUSY, 17,
226019451004927
CALL, CBACK, 0700000000, 0700000001, 13-04-04, 12:03:40, 000001, 00000, 00, 00009, AOK , 16,
226019451004922
For each back call to be done, a record is generated into the SMS file. The callback table contains the
following fields: "Identity", "Action", "Callback", "CallTo" and "MailTo".
A CALLBACK record contains the identity (in the above example it is the field "0700000000" - the
identity is one of the "Identity" from the Callback table) and the number to be dialed in the callback action.
The number to be dialed can be the same phone number as Identity or can be another one (if the field
"Callback" is filled with another number, different from the identity number).
In the corresponding billing file will be saved the number dialed by the called party of the back call action.
If the "CallTo" field is filled in the callback table then that number will be saved in the billing file.
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Description
Record type
CALL (shows that the record is for a call, which may be a test call or a back call )
Source Port
WWW (call sent from the Web), ALARM for calls or messages generated by alarms that
occurred or CBACK for making back calls.
IP
the IP address of the client from where the CALL was launched (20 digits) or the identity
pf the call in case of a CALLBACK record
CallDigits (Call
Number)
Phone number for test calls (20 digits) or the number to be called in a CALLBACK
record
Date and Time of the call in the following format dd-mm-yy, hh:mm:ss (ending time)
Call Duration
xxxxxx - duration of the call in seconds (6 digits). Is different from a zero value in case of
a successful making a test call and indicates the amount of time from the moment of
accepting the request to the moment of the successful ending;
Length
xxxxx - the length of the option of CALL message (5 digits) or 00000 in case of a
CALLBACK record
Destination SIM
Number
Destination
Port
When the destination port is a mobile module it specifies a value for SIM card (1,2,3,4 or
ff) does not apply to EONES
Physical position of the destination port (5 digits). When the call is not terminated a
value of 65535 will be found in this field.
Finalization call
mode
Possible values are AOK, BOK, ARELS, BRELS, AINEX, BINEX, ACONG, BCONG,
ASERR, BSERR, ANERR, BNERR, ANANS, BNANS, ABUSY, BBUSY, ATOUT and
BTOUT.
Finalization call
mode on ISDN
calls
Possible values are either ' 31' (normal call) for non ISDN calls or values corresponding
to ISDN standard for call release codes
IMSI
By choosing "SMS" - tree command for a system, all SMS files from the folder "Billing" of the selected
system directory will be seen.
You choose the SMS file you want to see, and by double clicking the left mouse button a dialog
window will pop up, allowing you to build a filter for selective display of the SMS information. This filter for SMS
files allows setting the options and values for searching the records inside the SMS files.
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Example 1 (with an answered call):
An incoming call gets into the EONES equipment on a ISDN port no. 161. The call is coming with
number 5235 and identity 100. The first line which is starting with TJI, 00161 contains the original number
and original identity.
The rules were Ignore=1 (ignore one digit) and Insert=0 (inisert the digit 0) for the number, so the
number was changed from 5235 to 0235. The rules were Ignore_id=1 (ignore one digit) and Insert=33
(insert the digit 33) for the identity, so the identity was changed from 100 to 3300.
First the rules established in "Define Calls directions" table are applied for the incoming part, and then
the call is routed by applying the "Route table" definition. In this table a record with "Prefix = 0" is defined. In this
case the fields "Ignore","Ignore_id","Insert" and "Insert_id" are not specified.The third and fourth line represent
the outgoing part of the call routed through a VoIP port "00259". Caller ID sent through this port is "3300" and
number is "0235".
The line starting with TJI, 00161 contains the modified number and the modified identity according to
the settings belonging to the ISDN1 direction from Define Calls directions table.
Note 1: an incoming call can get into the EONES equipment either from an E1 trunk or from VoIP
Note 2: the fields that specify the modified number and the modified identity are the same in the second and in
the third line ("0235" for the number and "3300" for the identity). Identity will appear modified or not by fields
"Ignore_id" and "Insert_id" from the "Define Calls direction" window and by fields "Ignore_id" and "Insert_id"
from the "Routing table" window. Number will appear modified or not by fields "Ignore" and "Insert" from the
"Define Calls direction" window and by fields "Ignore" and "Insert" from the "Routing table" window;
Note 3: the fourth line does not contain any information about the number and the identity;
Note 4: the number and the identity can be also affected by the field "Max_d", and respectively by "Max_id"
from the "Define Calls direction" window;
Note 5: the total number of digits that can be processed by "gwconfig" software is 20 for identity field and for the
number field;
Note 6: in the billing files the number and the identity will not appear changed.
Note 7: the number and the identity values that were used are only for testing purposes;
Note that there are two kinds of records of activity: first record like in lines 1 and 3 from the previous
examples and the second record like in lines 2 and 4 (containing IN and OUT).
The first record of the monitoring file includes the fields:
Field
Call Type
Source Port
Source identity
CallDigits (Call
Number)
Day and Time
Call Duration
Billing Units for
the call
Destination SIM
Number
Destination Port
Finalization call
mode
Finalization call
mode on ISDN
calls
IMSI
Selection
Duration
CELL
Direction
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Description
Not terminated Incoming call: - MJI or MLI (the call source is a junction respectively a
subscriber) or Finished (answered) incoming call- TJI or TLI (the call source is a
junction respectively a subscriber)
Not terminated Outgoing call: - MJO or MLO (the call source is a junction respectively
a subscriber) or Finished (answered) outgoing call - TJO or TLO (the call source is a
junction respectively a subscriber)
xxxxx - physical position of the source port (5 digits)
Subscriber number or source identity (20 digits). For outgoing records identity
("Ident") will appear modified or not by fields "Ignore_id" and "Insert_id" from the
"Define calls direction" window and by fields "Ignore_id" and "Insert_id" from the
"Routing table" window;
Call number (20 digits). For outgoing records identity ("Ident") will appear modified or not
by fields "Ignore" and Insert from the windows Call directions and respectively "
"Routing table"
Day and Time of the call in the following format dd-mm-yy,hh:mm:ss
xxxxxx - duration of the call in seconds (6 digits)
xxxxx - billing units for the call (5 digits)
When the destination port is a GSM port it specifies a value for the SIM card (0,1,2,3 or
ff) - does not apply for EONES
- physical position of the destination port (5 digits) (when the call is not terminated a
value of 65535 will be found in this field (5 digits)
Valid values are: AOK, BOK, ARELS, BRELS, AINEX, BINEX, ACONG, BCONG,
ASERR, BSERR, ANERR, BNERR, ANANS, BNANS, ABUSY, BBUSY, ATOUT and
BTOUT.
For non-ISDN calls the value in this field is ' 31' (normal call)
For ISDN calls you will see the values corresponding to ISDN standard for call release
codes
International Mobile Subscriber Identity (is filled for incoming records routed through a
GSM port) - does not apply for EONES.
Three digits, xxx cumulated selection time, in seconds. The total time for selection and
dial, the sum of the two values already existent in the monitoring files. It cumulates the
values for Dial time (time in seconds for dialing the number) and Selection time (time
in seconds while the response is waited for)
The mobile cell where the current SIM card is registered does not apply for EONES.
The direction to which the destination port belongs (it is the output direction)
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Description
IN (incoming call)
Call type
OUT (outgoing call)
xxxxx - physical position of the source port (5 digits). This is the destination port from the
Source Port
preceding record
Represents the source identity. For incoming records (preceded by "IN") the identity may
Source
be modified by fields "Ignore_id" and "Insert_id" established in the direction definition
window and by fields "Ignore_id" and "Insert_id" from "Routing table" window. For
Identity
records preceded by "OUT" this field is empty;
Number dialed (20 digits). For incoming records (preceded by "IN") the number to be
CallDigits (Call dialed may be modified by fields "Ignore" and "Insert" also established in the directions
Number)
definition and by fields "Ignore" and "Insert" from "Routing table" window. For records
preceded by "OUT" this field is also empty;
Dial time
For a call ended normally with an answer the file will have four records.
Note: the activity records are processed before viewing into a simpler format by grouping two records (record 1
and 2) into a single one (chapter "ACTIVITY").
There is a filtering window that is similar to the Billing filter. In this window you can specify the following
options:
)
Specify filtering from the point of view of the source of calls you have the following options:
Physical position of the source port;
Port number (for a exchange subscriber call) or caller identity;
Direction (alls port on that direction will be searched);
Source port type: local subscriber or junction (outgoing trunk).
If in Call Source you check the box Specify trunk value a drop-down list show up, allowing you to
select the destination direction (such as LOCAL) out of the list.
The list contains the names of the directions already defined for the respective TOPEX system
(Directions Names).
)
Specify for the call destination (called part):
Digits from the destination digits. You can choose to select only records with the number of
destination digits less, greater or equal that the value typed;
Physical position of destination port;
A direction (all destination port on that direction will be searched);
)
Set Destination Port Position, check the box Specify trunk value and a drop-down list shows up,
allowing you to select the destination direction (such as LOCAL ) out of the list. The list contains the names of
the directions already defined for the respective TOPEX system (Directions Names). You just select from the
list the direction and all destination ports on that direction will be searched.
)
Specify a filter on the finalization call mode (all calls and also the activity records have a caller and a
called part). For an incoming call on E1 trunk the source part will be a channel on the trunk. The physical port
position on an E1 trunk is computed like this:
For E1 trunk installed on an even position the port no. will be the trunk no. x 8 + channel number on E1
trunk, for instance 16x8+1=129.
For E1 trunk installed on an odd position the port no. will be (trunk no.-) x 8 + channel number on E1
trunk+ 32, for instance (17-1)x8+1+32=161.
Caller part will be represented by 'A' and called part by 'B'. The finalization mode call type is detailed
by one of the following strings:
ANSWER - (call answered, response in the destination part)
RELEASE - (release)
INEX - (non-existent from equipment point of view)
CONG - (congestion from equipment point of view)
SERR - (Signaling error)
NERR - (Network error)
NANS - NO ANSWER (release on ring-back tone)
BUSY - BUSY (release on busy situation)
TOUT - TIMEOUT (timer expiration)
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Settings available for ISDN calls: also see the chapter BILLING FILES.
)
Set a value for "ISDN EndType" which represents the call release code for ISDN calls. For other types
of calls a value of ' 31' will be displayed in billing records;
)
Select the records with the duration (in seconds) less, greater or equal then the value typed;
)
Specify a value for the Selection duration (cumulative value for dial and selection time).
Certain values from the monitoring filter are checked against these limits before the validation (by pressing the
button "OK"). The program verifies the correctness of the period definition (day and hour - day less or equal to
31, month less or equal to 12, year less or equal to 36, hour less or equal to 23, minute less or equal to 59 and
second less or equal to 59), port position of the call source (in range 0 to 319) and the direction name to
which call source port is belonging (an existent direction name), destination port position (65535 or a value in
the range from 0 to 319), duration and selection duration (a value greater or equal to zero), number of digits
(a value greater or equal to zero), ISDN EndType (a value greater or equal to zero).
)
Set the option Report Definition and define the columns to be displayed in the Activity Report.
These columns will be detailed later in this chapter. The information concerning the activity columns to be
displayed is stored in the file mon_rep.dat on the hard disk.
)
Click the Report Definition button, a window shows up that allowing you to check the names of the
columns that you want to be present in the activity report:
Press "OK" button and all activity records which conform to the filter criteria will be shown.
All those records will be saved in "Viewer" folder for the chosen system in a file named "moni.tmp".
Note: The filters you have defined act only upon the recordings preceded by the characters 'M' and 'T'. If one of
these recordings does not correspond to the selected criteria, automatically the second recording will be
overlooked too.
An activity record will contain the following fields:
Field
Significance
Not terminated Incoming call: - MJI or MLI (the call source is a junction respectively a
subscriber) or Finished incoming call- TJI or TLI (the call source is a junction
respectively a subscriber)
Not terminated Outgoing call: - MJO or MLO (the call source is a junction
respectively a subscriber) or Finished outgoing call - TJO or TLO (the call source is a
junction, respectively a local subscriber)
xxxxx - physical position of the source port (5 digits)
Subscriber phone number or Caller Identity (20 digits). This field may be modified or
not for outgoing records by the "Ignore_id" and "Insert_id" fields from "Define
calls direction" and by the "Ignore_id" and "Insert_id" fields from "Routing table"
window
This field is filled only for incoming records and contains the changed source
identity modified by "Ignore_id" and 'Insert_id" fields from directions definition
Ident Changed (Source window and by fields "Ignore_id" and "Insert_id" from "Routing table" window; In
Identity Changed)
the previous picture you can see in the first record (an incoming call) in the field
"Ident" the value "120" modified in the field "Ident changed" to "3320" (like in the
examples);
Call Digits (Call
Number)
Call number (20 digits). This field may be modified or not by "Ignore and "Insert"
fields from "Define calls direction" window and by fields "Ignore" and "Insert" from
"Routing table" window on outgoing records)
This field is filled only for incoming calls and contains the changed call number
which can be modified by "Ignore" and "Insert" fields from directions definition
CallDigits Changed(Call window and by "Ignore" and "Insert" by "Routing table" window; (16 digits) In the
Number Modified)
previous picture you can see on the first record (an incoming call) in the field
"CallDigits" the value "81712345678" modified in the field "CallDigits changed" to
"0712345678" (like in the examples);
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Day and Time (Day and Day and Time of the call in the following format :
Time of the call)
dd-mm-yy,hh:mm:ss
Duration (Duration of
xxxxxx - duration of the call in seconds (6 digits)
the call)
Selection (total duration
Xxx cumulated selection duration for the call, in seconds (3 digits). This is
of the Dial and Selection
computed by adding the values Dial time and respectively Selection time
phases)
TUnits (Billing Units for
xxxxx - Billing Units for the call (5 digits)
the call)
SIM1 (Destination SIM
Not used for EONES equipment.
Number)
Physical position of the destination port (5 digits) (when the call is not terminated a
PortD (Destination Port)
value of 65535 will be found in this field (5 digits)
Possible values are AOK, BOK, ARELS, BRELS, AINEX, BINEX, ACONG, BCONG,
End (Finalization call
ASERR, BSERR, ANERR, BNERR, ANANS, BNANS, ABUSY, BBUSY, ATOUT and
mode)
BTOUT
End 2 (Finalization call Possible values are '31' (normal call) for non ISDN calls or values from ISDN
mode on ISDN calls)
standard for release codes
Dial (Dial time)
xxx- dial time in seconds
Sel (Selection time)
Call (Call type)
SIM2 (Source SIM
Number)
IMSI
CELL
Direction
Note 1: Several settings which are established for the monitoring filter are saved in the file "moni_fl.dat. The
settings are: "Port Type" (section "Call Source") - subscriber side and junction side, "Release Side" ("A Side" or
"B Side") and "Call Type" ("ANSWER", "RELEASE", "INEX", "CONG", "SERR", "NERR", "NO ANSWER",
"BUSY" and "TIMEOUT"). Those settings are loaded before the display of the monitoring filter in order to be preestablished.
Note 2: On all fields (except "Type" field) a sorting operation can be performed. The sort operation is activated
by clicking to the desired column. The first operation on a field is a sorting in ascending order. The indication will
be the character "^" which is added to the column name. See below for the Day and Time field:
A second click on the same field (column) will generate a sorting in descending (reverse) order. The
indication will be the character "v" which is added to the column name.
sorting.
An example of sorting the column Day and Time " is provided for both ascending and descending
Please note that, depending of the number of records, the sorting operation may need a significant
amount of time in order to perform.
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ASR value
Double click on the ASR file you want, then a dialog box will show up for making an ASR filter;
)
)
Check options and values for searching inside the alarms directory into the filter;
Set the option "Period" to indicate by default the time interval which corresponds to the name of the
selected ASR file. This period could be changed in order to increase the time frame. The software
searches for ASR files having assigned a name corresponding to this period.
The maximum size of the fields is 8 for the time periods (date). Before the validation of the "Asr Filter"
the correctness of the period definition is checked (day less or equal to 31, month less or equal to 12 and year
less or equal to 36). If you select an incorrect period an error message will be shown, such as Wrong month.
In addition, the field in error will be colored in red, as shown below:
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You have the option to view ASR results (records) either in graphical mode or in text mode. For the
text representation you may also set the option 'Only Total" for displaying only the total, not all the ASR records.
Note: Instantaneous values from the "ASR" files are used in the statistics representation. The statistics are done
on hour periods. For a single day for "ASR" statistics and "Average Time" statistics, an additional average
calculation is performed over an hour period if the number of recordings on that hour is greater than one. For
calls and time statistics a SUM calculation is performed over an hour period if the number of recordings on that
hour is greater than one. This method of calculation is extended in case of selecting more then a single day.
Double click on that file and you will view the content.
Ordinary the files are viewed in text mode. There are several file extensions which are directly
interpreted and viewed in a non-text mode. Those extensions are "tot" for billing records, "mes" for sms records
and "moni.tmp" for activity records. For the files with those extensions the display mode is the same as for
billing files, sms files and respectively activity files.
Description
<current date>.log
in bytes
in the format dd/mm/yy
Choose "Log" (tree command for a system), then all connections log (extension is *.log) files and
changes log (extension is *.lch) files from the folder "Log" of the system directory will be seen. All these files are
located in the folder "Log" of the root system directory.
The "log" files contain information indicating time and date of connection and disconnection related to
the respective TOPEX system.
In this file there are saved all the operations regarding downloading and loading of files. There are
specified directories: "bin", "cfg" or "out" from the remote gateway and the file name involved in the transfer
operation. Also here are saved the ASR values and alarms gathered during automatic interrogation process.
TOPEX S.A.
dd-mm-yy
hh:mm
Description of the change that was performed
OK - the change was successful
ERROR - the change was NOT successfully
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) Set the options and values for searching records inside the SMS files;
) Specify the following options from the source point of view:
- IP of source;
- Source value: (this value will be used in further developments);
- Record type: CALL
- Record source: WWW or CBACK (test call from the Web or call-back ring).
) Specify the following options for the call destination (called party)
- Digits out of the destination digits. You can choose to select only records with the number of
destination digits less, equal or greater then the value typed;
- Physical position of destination port.
All calls and hence also the SMS records have a caller and a called party. For an incoming call on E1
trunk the source party will be a channel on the trunk and the call will be routed to the destination port. Caller
party will be represented by 'A' letter and called party by 'B' (field "Release Side"). Depending upon which the
side ends the call a letter ( 'A' or 'B') will be shown and the finalization mode will contain one of the following
strings: OK - ANSWER, RELS - RELEASE, INEX - INEX, CONG - CONG, SERR - SERR, NERR - NERR,
NANS - NO ANSWER, BUSY - BUSY, TOUT - TIMEOUT.
) Set the option to select the records with the duration (in seconds) less, equal or greater then the value you
typed.
Note: The maximum size of the fields is 8 for the time periods (date and hour), 2 for the number of digits, 3 for
ISDN_EndType, 5 for destination port position, 6 for duration, 15 for the IP field, and 20 for specifying
destination digits.
The program verifies the correctness of the period definition (day less or equal to 31, month less or
equal to 12, year less or equal to 365, hour less or equal to 23, minute less or equal to 59 and second less or
equal to 59), destination port position (65535 or a value in the range from 0 to 319), duration (a value greater or
equal to zero), number of digits (a value greater or equal to zero), ISDN EndType (a value greater or equal to
zero).
) Set the option Report Type and choose the kind of report you want ("Display only the total without the
records", "Display only the records without a total").
) Set the option "Report Definition" to define the columns to be displayed in the "SMS Report". The
information regarding the SMS columns to be displayed is stored in the file "sms_rep.dat" on the hard disk
in the same directory from where "gwconfig" software is running. In this file it is saved also the information
regarding the size of the columns presented in the SMS report.
) Press "OK" button and all SMS records corresponding to the filter criteria will be seen.
In the dialog window that shows up you can see a total for each day (from the selected interval) and
time intervals that include: total number of attempts (field "Att."), total number of connected (field "Conn.")
and the percentage of successfully connections - (field "Per") and at the ending a total for all of the intervals total number of attempts, total number of connected and the percentage of successful connections.
Note 1: All the recordings, together with the totals, are saved in the "Viewer" subdirectory for the selected
TOPEX system into a file with the "sms" extension and the name corresponding to the selected time interval.
Note 2: several settings which are established in the SMS filter can be saved for further use. They will be saved
in the configuration file "sms_fl.dat" on the hard disk in the directory where "gwconfig" software is running.
Those settings are: Record Type" (section "Call Source") - SMS or CALL, "Release Side" ("A Side" or "B
Side"), "Call Type" ("ANSWER", "RELEASE", "INEX", "CONG", "SERR", "NERR", "NO ANSWER", "BUSY" and
"TIMEOUT") and the options regarding the viewing of totals of SMS records ("Display only the total without the
records" and "Display only the records without a total"). Those settings are loaded before the displaying of the
SMS filter in order to be pre-established.
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Note 3: The program can perform a sorting operation upon all fields (except "Type" field). Clicking the column
you want activates the sort operation. The first operation on a field is a sorting in ascending order. The
indication will be the character "^" which is added to the column name. See below for the Day and Time field:
A second click on the same field (column) will generate a sorting in descending (reverse) order. The indication
will be the character "v" which is added to the column name.
An example of sorting the column "Ident" is provided for both ascending and descending sorting.
Please note that, depending of the number of records, the sorting operation may need a significant amount of
time to be performed.
)
)
)
In the above image you may see two panels which described: the upper one contains "Input" data and the
lower one "Output" data.
Statistics are provided for each port, they include the following columns:
Port",
"Dir" (direction),
"Type" (which may be E1R2, ISDN, SS7 and R1),
"SIM" (the number of the SIM card is not used on the TOPEX EONES equipment),
"Attempts" (number of calls attempts),
"Connected" (number of calls connected),
"ASR",
"Minutes" (number of minutes of conversation),
"Duration" (average duration of the conversations) and "Duration<" (percentage of calls which have
duration below 20 seconds).
Highlighting is done with red color and can appear on the columns: "ASR", "Duration" and "Duration<".
The lists in the two panels are filled only with ports that have been active, that is from which or to
which calls where made or routed.
Each list contains at the bottom a total statistic and statistics over directions.
For the Output area there are also shown statistics for each call.
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By clicking on a record from the one of the lists an additional image will be provided, displaying
graphically what happened to the calls: normal completion, release, errors.
The image contains three columns: first column from the left contains a statistic over calls (on that port,
on a direction or on total): TOTAL number, "Completed", "Release", "Inex", "Cong", "Serr", "Nerr", "Nans",
"Busy" and "Tout". The second column contains a statistic over calls ended from the "A" part and the last
column a statistic over calls ended from "B" part.
As you can see in the previous image the ASR value evolution is shown for the time interval from 00
hours to 23 hours. On the right side there are displayed ASR values for each time period. Note that during hours
4 to 8 there are no calls. The Print button at the bottom of the window allows you to print the graphic.
This statistic is about the mean time of calls. The above image shows for the 00-15 interval the
evolution of the average values for the duration of the calls. On the right side there are displayed average time
values for each period (in seconds).
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For the same time period you may see the evolution of number of total calls ("Total Calls"), total calls
ending with response ("Connected"), total calls released from the calling party ("ARELS") and total calls
released from the called party ("BRELS"). On the right side there are displayed those values for each hour
period. Each type of values is coded with a specific color: blue = total, red = connected, and so on.
In the image above you can observe for the 00-15 time period the evolution of values: total seized
("TIME") and connected time ("TIMECON"). In the right side there are shown the values in seconds for each
hour period.
Text representation when selected, it displays all records from the ASR files as text only. As shown below,
the records are grouped two by two, with general and instantaneous ASR values.
Lines preceding by character 'G' or 'I' show if the record is general or instantaneous; ASR value is
following and after this follows "MT" characters, the average time of speaking (in seconds), record time, total
number of calls ("CALLS"), total number of connected calls ("CONN"), total number of calling part release calls
("ARELS"), total number of called part release calls ("BRELS"). Next is total seized time ("TIME") and connected
time ("TCON") both of them in seconds.
When more then one file is displayed a total is displayed for instantaneous records. For ASR and
average time a medium is realized on number of records in hour period. For the other values a sum is provided.
There is at the end a total for instantaneous records and on hour periods: ASR and average time,
number of calls and time values.
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)
Enter the initial password "TOPEX" in the access password window; enter the identification data for the
administrator;
)
In case of the definition for the administrator the two possible Rights are already selected: both
"Changes allowed" and "Transfer allowed".
For each new user two fields must be always filled: "Name" and "Password". An additional window is
used to confirm name and password.
Note: Only the administrator can perform actions over definition of users.
He can add, edit and delete other users. There is a restriction that specifies that the administrator
cannot be deleted.
Once the definition of an administrator is done, the subsequent access to the icon "Users definition"
will require administrator name and password:
)
Select the option
("Password mode") to enter into password-protected mode, it requires the
administrator name and password.
Protected mode is indicated on the title bar of the "gwconfig" software by the words "protected mode"
at the end. After protected mode is launched then another action on the icon "Password mode" will end this
mode.
When protected mode is started then all subsequent access (connections) to the TOPEX system(s) will
be protected by additionally requiring user identification.
A user without any of the two rights (changing and transferring of files) will be able only to connect to
gateway(s) and see current status and settings. He will be without any possibility to change data and transfer
files.
A user with the right to transfer files will be able moreover to transfer files from the TOPEX gateway but
not to change the data.
Finally a user with all the rights will have full control of the TOPEX system(s), being able both to
transfer files and to perform data changes.
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Directory
)
Enter a name for the folder in which the file downloaded from the TOPEX EONES Multiprotocol Switch
/ Signaling Gateway will be stored.
Name
)
)
If this is checked, the OAM program will communicate with the TOPEX system via IP. You must select
either serial or IP for communication!
IP address
)
Enter your IP address assigned to the system.
IP Port num
)
You must enter the number of the port through which the communication with the system is achieved.
The value is 9009.
DialUp Connection
)
Create a dial-up connection using the classic procedure (in case of IP communication allows this
setting). The Dialup Connection must be created from Windows (from "Dial-Up Networking") and the connection
name must not contain the character space inside the text.
Option Use PPP address is used to indicate to the Gwconfig application that it must connect to the address
of the dialup server, after a successful connection.
If this option is NOT checked, then the Gwconfig program will try to connect to the address specified
in the field IP address located in the IP communication zone.
Note: On the TOPEX Eones system there is a configuration file that specifies the IP addresses, so the IP
address to connect to may be deferent from the one specified above.
If the option Use PPP address is checked, upon achieving DialUp connection the TOPEX system
automatically connects to the IP address from the dial-up server.
If the DialUp Connection option is checked you may select a dialup connection from "DialUp
connection name". You must enter a "DialUp Number" which overrides the number used at the creation of the
Dialup Connection. Also by pressing "Edit" button you can override the "User" and "Password" used in the
process of authentication.
You must note that if changes are made to "User" or "Password", fields, those changes will be also
made in the Windows registry.
The field "Connection Timeout" is the time (in seconds) to wait from the moment of starting the DialUp
connection to the obtaining of the connection state.
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A value check is performed upon the value for serial port. If the value you entered is not in the allowed
range (1 to 12) an error message will be shown and the incorrect field will be colored in red. Value checks are
also performed upon fields Directory and Name. If one value is not filled or you try to enter a name that
already exists (is used for another TOPEX system) then an error message will be displayed and the incorrect
field will be colored in red as shown in the following image:
Save confirms the settings and adds to the arborescent structure a TOPEX system with the parameters you
have specified
Cancel closes the window Add system
Print the print icon, located in the upper right corner of each window, allows you to print directly the image of
the current window. This way, you may get very fast and easily a hardcopy of the current configuration window
with a single click of the mouse.
)
)
If the name and password correspond with one of the accounts defined on the local workstation, the
OAM program will try downloading the configuration files. If the username and password do not match, you will
get an error message.
The TOPEX Eones system begins the downloading. After the connection is successfully established
the OAM program tries to download the configuration information as is shown bellow.
You will see a progress indicator for each of the configuration files downloaded, respectively:
File with information about the LCR table ("lcr.cfg" - LCR is an abbreviation to Least Cost Routing);
Files with information for defining the parameters for alerting and programming of the test calls
("trafic.cfg");
File with information concerning the parameters used for communication between a TOPEX gateway
and the "gwconfig" application, and the parameters used for debug purposes ("exec.cfg");
Files with information about the signaling point allocation ("mtpcfg") and CIC (circuit identification
codes) allocation to gateway ports ("isup.cfg"), files used in case of SS7 card presence;
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2. If the username and password do not match, you can try again to log-in. But after 4 (four) unsuccessful
attempts to log-in you will receive an error message: Password Authentication Retry Error. You will NOT be
able to see or to change the configuration of the system.
3. If the program does not receive from the system one or more of the configuration files, it will display the
following error message:
4. If during the downloading process or during the connection state the program encounters several consecutive
communication errors, then the message "Passing LAPD Retry Error" will show up and the connection will be
broken.
5. If the connection between the computer and the system is
lost (in case of IP communication) an error message will be
displayed with the text Connection lost.
Note1: If one Eones system is already connected, you cant connect to another TOPEX system only one
connection at a time is permitted! Thus, the OAM software includes a protection against starting the program
more than once.
If you need to start more than one instance of the program then you must use the following command
for running the OAM software:
gwconfig.exe d or gwconfig.exe D
Note2: if another user is connected at the same time (using the gwconfig software from another PC), when
you try to access the TOPEX gateway you will get an error message. This message indicates the IP address
from which the connection to that gateway has already been accepted.
Note3: Remember that there are two types of windows used by the OAM program. There is one window
displaying the content of the files and another window for viewing and changing the configuration (settings) of
the TOPEX systems. When you work with files content you will be able to operate upon the commands from the
tree-like structure for the equipment you want and with the right mouse button you will be able to hide the
window.
When you work (change or view) with a certain configuration, this configuration can be hidden using
the right mouse button.
If the OAM program is in the state of connection to one of the systems, by clicking with the right mouse
button you will make pop up a window with the option of disconnecting from the current system.
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The right panel, blue, with several successive screens with three slots each. Every slot may hold a 2E1
trunk or a VoIP card;
At the bottom right, the navigation arrows that allows you to go from one configuration screen to
another
Under it, the Card status area, showing the alarms for the boards
Only if a board with SS7 signaling card is present in the System, another area will show up in the
panel: Remote SP accessibility". This panel is always in the last configuration pane
At the bottom , the Status bar
Types of boards:
D
VOIP card with SIP or H.323 protocol (8, 16, 32 or 64 voice channels).
In the upper corner, the flags for selecting the language. The available options are English, Romanian
and French.
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At the bottom of the screen (bottom right corner) there are left and
right navigation arrows. These arrows allow you to go from one group
of three slots to the next one or to go back.
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The third (and last in this example) group of three slots:
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E1 CARD CONFIGURATION
E1R2;
ISDN;
SS7;
R1.
CRC Options:
"Send MFAS" - send MultiFrame Alignment Sequence in the dedicated bits of channel 0 of the
frame;
"Send CRC" - calculate and send CRC4 check bits concerning the transmitted frame in the dedicated
bits of channel 0 of the frame. Implies send MFAS;
"Receive CRC" - calculate the CRC4 from the received frame and use the result for error monitoring
of the received signal; implies send CRC4.
Example of setting "Synchronize Clock" and "Non Generate Clock" for two E1 trunks:
1) For the E1 module used as an external synchronization criteria the settings will be: enable "Synchronize
Clock" and disable "Non Generate Clock".
2) For the E1 module not used as an external synchronization criteria the settings will be: disable "Synchronize
Clock" and enable "Non Generate Clock".
3) In case you want the local synchronization signal to be generated independently from all of the external
signal sources you need to disable "Synchronize Clock" on all E1 trunks and also disable "Non Generate Clock"
for at least one E1 trunk.
Note: The bit clock of the E1 transmission on all E1 trunks of the TOPEX equipment is equal to the internal bit
synchronization signal, regardless of the clock mode selected above.
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)
"ISDNUSER"
"ISDNNETWORK
"QSIGUSER"
"QSIGNETWORK"
For E1ISDN trunk there are two additional values to be
set:
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For a VoIP card installed on position 16, the ports used are:
RTP Start + 128 + 2 x Nchan
The default values are: for "RTP start" - 10000 and for "Range" - 64.The VoIP protocol type (H323 or SIP) will
be selected in the VoIP Configuration Window.
The VoIP protocol type (H323 or SIP) depends on the main application type running on EONES.
The EONES equipment may be shipped with an internal SIP stack, than you no longer need to configure.
The H323 protocol can be included and configured through the VoIP configuration window.
To delete (remove) a card from the current configuration
right click a port of that board and select from the menu
that shows up the option Remove card x where x is the
number of the slot in where that board is installed.
Of course, you must click on a position with installed card
(dark blue rectangle).
Select the lower option, Remove card x, to delete a
board from the TOPEX system.
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"Signaling Terminal" - this is the signaling terminal to be allocated for this trunk (allowed values are from 0
to 3; only the unused signaling terminals will be displayed in the list);
"Signaling Channel" - this is the signaling channel to be used for the trunk (allowed values are from 1 to
31).
Note1: here also the field second category has a maximum allowed length of eight.
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Note: On the bottom side of the VOIP Settings window, there is an area called "IP Card Settings". Here the
values for the fields "RTP start" and "Range" are displayed. These values are shown in gray, because you
cant change (modify) them, they are just displayed for your information.
You can start the "Debug" feature (see later in the manual) if you click
with the right mouse button over a port.
SET or RES (reset) the alarm RJA. This is useful when checking the
connection with a remote equipment, it will see the state of the RJA
signal;
-
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3.15.1 Debug
This option provides you the possibility to analyze the cards status and to make tests for one or
several cards.
The "Debug" option can be selected for each port by clicking the right mouse button over the
corresponding rectangle from the screen.
The "Debug" window will display the port for which the debug procedure was started. The "Debug"
window can be resized or moved on the screen. The window position and size will be saved on a file on the
HDD in order to be preserved for future use.
Examples of using debug features:
Note 1: The debug function on a port depend upon the settings from:
a) Parameters for ALERTING Debug Parameters: Validate Debug which must be enabled, the From
and To range which must include the port (ports) on which you wish to perform debug and the option Validate
Saving to File must be also enabled;
b) Gateway Parameters Debug Debug Mask which must contain the Port Activity option;
The structure of the EONES equipment shown in this example, contains one VoIP board (card position
0), and two 2E1 cards.
On first 2E1 card: the first E1 trunk (position 16) contains SS7 channels (direction SS71) and the
second trunk (position 17) contains ISDN USER channels (direction ISDN1).
On the second 2E1 card: the first E1 trunk (position 32) contains ISDN NETWORK channels (direction
ISDN2) and the second trunk (position 33) contains ISDN USER channels (direction ISDN3).
The debug messages will be shown for different situations, depending upon the settings of the Topex
EONES gateway and upon the state of the phone network (calls incoming on VoIP or over ISDN, the calls are
connected or not, inexistent number, etc). For each port several cases are illustrated.
1) Incoming Calls over H323 or SIP getting into the EONES equipment:
Note 2: We assume that in DIR IP Settings (in Define calls direction window) on incoming side there are
records which allow H323 and SIP calls from the IP address 192.168.1.152, like this:
SIP 192.168.0.0/16 MYVOIP 32
H323 192.168.0.0/16 MYVOIP 32
You can notice that the incoming IP address 192.168.1.152 is in the right range of addresses for both
H323 and SIP. The direction which is used here is the default direction for voice over IP calls, MYVOIP, and
the total number of incoming calls for the specified IP range is 32.
The routing table of the EONES is displayed as follows:
The first case is with a H323 call with number 100 for INEX case and with 5100 for
CONGESTION and CONNECTED cases.
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INEX case:
08:46:35,889 00002 7
08:46:35,889 00002 7
088e9090
08:46:35,890 00002 7
08:46:35,891 00002 7
08:46:35,891 00002 7
08:46:35,891 00002 7
08:46:35,891 00002 7
08:46:35,892 00002 7
08:46:35,892 00002 7
08:46:35,893 00002 7
cctl_idle
M_PACTIV
SetParamRTPLOCAL aPORT 10004 1427 AIP 192.168.244.150 bPORT 65535 bIP
SendSerISDN
CCS Tx proto H323 tip 2 sursa 7 dest 4 len 6 00 01 02 00 00 02
cctl_idle
M_PACTIV Digits 100 Ident -> dialdigits
cctl_idle
have 3 digits
dialdigits
WARN default 147
dialdigits
Route N 1aa000 ... NT 1aa000 ... RxT 7fff
dialdigits
tax from tradu is 0
dialdigits
INEX
SendMes
WARN dest pid 65535 is higher than nrproc 346 -> msg not sent
cctl_idle
M_PACTIV
SetParamRTPLOCAL aPORT 10004 1427 AIP 192.168.244.150 bPORT 65535 bIP
SendSerISDN
cctl_idle
cctl_idle
dialdigits
dialdigits
dialdigits
CallJon
CallJon
SendMes
SendSerISDN
In this case you can see the record beginning with Route which contains RxT 9003 text. This
indicates that the type of destination is a direction DIR. The route chosen from routing table is the third
(indicated by 3 from 9003).
CALL PASSING through EONES and with no answer at destination:
09:14:49,317 00002 2
09:14:49,317 00002 2
088e9090
09:14:49,318 00002 2
09:14:49,319 00002 2
09:14:49,319 00002 2
09:14:49,319 00002 2
09:14:49,320 00002 2
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cctl_idle
M_PACTIV
SetParamRTPLOCAL aPORT 10004 1427 AIP 192.168.244.150 bPORT 65535 bIP
SendSerISDN
CCS Tx proto H323 tip 2 sursa 2 dest 2 len 6 00 01 02 00 00 02
cctl_idle
M_PACTIV Digits 5100 Ident -> dialdigits
cctl_idle
have 4 digits
dialdigits
WARN default 147
dialdigits
Route N 51aa00 ... NT 51aa00 ... RxT 9003
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The port selected from the VoIP card is port no 2 (see the record CallJon
find PORTB 2).
The call was answered (preanswerA
M_OFFHOOK -> answerA), and released from the VoIP side
(indicated by answerA
M_CANCEL and cctl_waitdisact M_PRESET_CH -> idle).
If call is released from the ISDN side instead, the message will be:
answerA
msg 134 M_KILL|M_PRESET_CH|M_PDISACT|M_PCLRBK
The first case was when the entire (full) phone number is received from ISDN (block dialing).
The second case is when the number is received digit by digit. The call is also answered and released by ISDN
side.
10:40:36,580 00161 93
10:40:36,581 00161 93
10:40:36,772 00161 93
10:40:36,777 00161 93
10:40:36,779 00161 93
10:40:36,781 00161 93
10:40:36,784 00161 93
10:40:36,786 00161 93
10:40:36,788 00161 93
10:40:36,801 00161 93
10:40:36,831 00161 93
10:40:36,894 00161 93
10:40:36,943 00161 93
10:40:42,239 00161 93
10:40:44, 28 00161 93
10:40:44, 30 00161 93
10:44:04,777 00161 99
cctl_idle
cctl_idle
dialdigits
decon1
dialdigits
dialdigits
dialdigits
CallJon
CallJon
dialdigits
dialdest
dialdest
dialdest
dialdest
readH323
preanswerA
answerA
M_PACTIV
M_PACTIV Digits Ident -> dialdigits
M_PINFO
flux 3 channel 1
digit 5
Route N a00000 ... NT a00000 ...RxT c007
tax from tradu is 0
dest 5
find PORTB 2
M_ACKCALL
digit 2
digit 3
digit 5
M_CONNECT->preanswer
H323 Rx tip 4 src 94 dest 94 len 0
M_OFFHOOK -> answerA
msg 134 M_KILL|M_PRESET_CH|M_PDISACT|M_PCLRBK
The same call with the number 0235 on the output side (VoIP channel on port 2).
You can notice:
The line SetParamRTPLOCAL aPORT 10004 1427 AIP 192.168.244.150 bPORT 65535 bIP 088e9090
which contains the IP address for VoIP 192.168.244.150;
The line cctl_tx_IVLOCALIVREMOTE M_P_SET_CH Local voip@192.168.161.3 Remote which contains
the IP of the EONES equipment.
11:10:00,61 00003 60 SendSerISDN
CCS Tx proto H323 tip 1 sursa 60 dest 65535 len 59 01 01 03 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 31 39 32 2E 31 36 38 2E 32 34 34 2E 31 36 37 00
11:10:00,61 00003 60 cctl_idle
M_CALL from 59, mod 1 mycat 60b b_pid 3b prtb 2 param 0
11:10:00,62 00003 60 cctl_idle
M_CALL Digits Ident -> cctl_waitack
11:10:00,98 00003 60 readH323
H323 Rx tip 3 src 59 dest 59 len 17 20 00 08 14 00 C0 A8 01 98 C0 03
C0 A8 01 98 1B 04
11:10:00,117 00003 60 SetParamRTPLOCAL aPORT 10006 1627 AIP 192.168.244.150 bPORT 65535 bIP
088e9090
11:10:00,117 00003 60 cctl_waitack
M_PSET_CH pid 60
11:10:00,117 00003 60 txdig
WARN default 147
11:10:00,117 00003 60 SendSerISDN
CCS Tx proto H323 tip 3 sursa 60 dest 0 len 2 07 02
11:10:00,161 00003 60 SendSerISDN
CCS Tx proto H323 tip 3 sursa 60 dest 0 len 2 07 03
11:10:00,213 00003 60 SendSerISDN
CCS Tx proto H323 tip 3 sursa 60 dest 0 len 2 07 05
11:10:05,211 00003 60 cctl_tx_IVLOCALIVREMOTE M_P_SET_CH Local voip@192.168.161.3 Remote
235@192.168.244.167
11:10:05,212 00003 60 SendSerISDN
CCS Tx proto H323 tip 3 sursa 60 dest 0 len 26 1E C0 A8 F4 96 27
16 76 6F 69 70 40 31 39 32 2E 31 36 38 2E 31 36 31 2E 33 00
11:10:05,213 00003 60 SendSerISDN
CCS Tx proto H323 tip 3 sursa 60 dest 0 len 27 1F 00 00 00 00 FF
FF 32 33 35 40 31 39 32 2E 31 36 38 2E 32 34 34 2E 31 36 37 00
11:10:05,418 00003 60 readH323
H323 Rx tip 3 src 60 dest 60 len 15 1F C0 A8 F4 A8 29 22 30 2E 30
2E 30 2E 30 00
11:10:05,419 00003 60 txdig
REGISTRU 65535 rx M_PINFO 31
11:10:05,419 00003 60 RXINFOVOIPREMOTE RX INFOVOIPREMOTE bIP a8f4a8c0 bPORT 2229 bID
0.0.0.0
11:10:05,459 00003 60 txdig
REGISTRU 65535 rx M_PINFO 32
11:10:05,459 00003 60 RXINFOVOIPVOICE RX INFOVOIPVOICE 0 8 14 0 VAD 0 PT 8 miliseconds 20
11:10:05,459 00003 60 RXINFOVOIPVOICE RX INVOVOIPVOICE PT ms 8 14,ff ff,0 0,0 0,0 0,0 0,0 0,0 0,0
0,0 0
11:10:05,563 00003 60 readH323
H323 Rx tip 3 src 60 dest 60 len 1 04
11:10:05,563 00003 60 txdig
REGISTRU 65535 rx M_PINFO 4
11:10:05,563 00003 60 txdig
INFORING
11:10:05,567 00003 60 preanswerB
M_CONNECT
11:10:05,568 00003 60 XCONNECTVOIP
CONNECT local 192.168.244.150:10006 remote
192.168.244.168:10530 on slot 3
11:10:05,632 00003 60 readVOIPMSP
Rx msg: Iack 3
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readVOIPMSP
Rx msg type 3 prim 1 slot 3 start/stop 256
readH323
H323 Rx tip 3 src 60 dest 60 len 17 20 00 08 14 00 C0 A8 F4 A8 29
RXINFOVOIPVOICE RX INFOVOIPVOICE 0 8 14 0 VAD 0 PT 8 milliseconds 20
RXINFOVOIPVOICE RX INVOVOIPVOICE PT ms 8 14,ff ff,0 0,0 0,0 0,0 0,0 0,0 0,0
readH323
preanswerB
answerB
readH323
answerB
SendSerISDN
The codec used was g711 (code 8) with packetization time 20 msec (14 in hex code), as indicated by
the line: RXINFOVOIPVOICE RX INVOVOIPVOICE PT ms 8 14, ff ff,0 0,0 0, 0 0,0 0, 0 0, 0 0,0 0, 0 0.
You are asked for confirmation. Click the OK button to add the card
or the Cancel button to renounce to the adding procedure.
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For each E1 trunk, the first two rows show the ports as a rectangle with a letter followed by a three-digit
number. The letter indicates the type (signaling) of the E1 trunk: D E1R2, I E1ISDN as in the above
example, T E1S7 and R E1R1
The third row includes representations of the alarms for the respective E1 trunk. The rectangles for
alarms show a three-letters abbreviation for the alarm: LIS, AIS, LFA, RJA.
In the following example a VoIP interface (letter V) with 30 voice channels can be seen on SLOT0,
position 0, on SLOT1 you have a first E1 trunk with SS7 signaling (letter T) on position 16 and another E1 with
ISDN signaling (letter I) can be seen on position 17.
The indication "SC" (as in T16-SC) is used to highlight the signaling channel of the respective E1 trunk.
See table below for codes (letters) used for representation of the E1 channels on the several kinds of E1 trunks:
Letter Type of signaling
D
I
The third row of Trunk Status area includes representation of the alarm buttons. Each alarm button is
marked with an abbreviation for the type of alarm it represents, as described in the table below:
LIS
AIS
LFA
RJA
LMA
RSA
SLIP
CCS
BER
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For an ISDN trunk each port is shown as a small rectangle marked with the letter "I" followed by the
three digit channel number and the alarms RSA and LMA are not represented:
For a trunk type R1, each port is shown as a small rectangle marked with the letter "R" followed by a
two-figure channel number. On this trunk the "MIC Colisee Impulsion" signaling will be used. "MIC Colisee
Impulsions" is a CAS signaling used with the Alcatel 4300 exchange. It sends out the digits of the numbers
using DTMF:
For a SS7 trunk, each port is shown as a small rectangle marked with the letter "T" followed by a twofigure channel number:
A VOIP card is used instead of a 2E1 board. This means it ca be inserted in the rack of the gateway on
card 32 (to the right of the processor card) by default.
If the TOPEX equipment has a modified backplane, you may place another VoIP or 2E1 card also on
position 16 (to the left of the PG).
Please note that the first two channels on the VoIP card ("V00" and "V01") can't be used as valid voice
channels.
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Please note that in case of MIC signaling the ports of the E1 trunk card are marked with the letter R for R1
signaling.
After selecting the R1 option, when you right click one port the next window (called now R1 Settings) will be
displayed:
Installed allows activation of the port; if this option
is not selected then the port cannot make or receive
calls;
IN port used only for calls coming in;
OUT port used only for calls going out;
Monitoring the system sends to the OAM program
more detailed monitoring information for that port
Direction the name of direction to which this port
was assigned.
Besides the usual buttons to the right, Save,
Cancel and Help, you have two new options,
MSKB1 and MSKB2. These are two bits used for
further expansion, allowing additional selections. For
the time being, these two bits are not used for MIC
signaling they are both zero. So you must leave
those two boxes unchecked.
The TOPEX gateway can handle connections to maximum 32 signaling points (SP) which are
represented by the above boxes with values from 00 to 31.
Values from 0 to 3 are used for adjacent signaling points and values from 4 to 31 for non-adjacent
signaling points.
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")
In the area "Card status" of the window, the first row is a representation of the status of the boards
installed in the cabinet of the equipment. Each board is shown as a small rectangle marked with the number of
the card in the 19" rack of the TOPEX equipment, from right to the left.
The current status of the board is shown by its color.
Color significance:
Dark blue
Board installed or that position is available (free);
Board not installed (the box "Installed" from the window for configuring the settings of the port
Light blue
has not been checked);
White
Red
There are a few options (commands) you can select to monitor the correct operation (functioning) of
the TOPEX Eones gateway:
".
A command to view the state will be sent to the TOPEX system at regular intervals (5 seconds). The
monitoring process may be stopped by pressing once again the icon. You can follow up:
For E1 trunk you may see the alarmed channels and the situations of possible alarms on the trunk: LIS,
LFA, LMA, AIS, SLIP, RSA, RJA, CCS and BER;
For card status the colors are: dark blue for installed board, light blue for board not installed and red for
alarm on that card;
For the E1-ISDN trunk, the indication SC is used to display the state of the signaling channel: color dark
blue indicates that the link is up, color red shows that the link is down (LAYER2 alarm), and color white
indicates that the board is currently trying to restore the link. See example below:
If you want to get out of the state of monitoring the TOPEX equipment, you stop the interrogation by
clicking the appropriate icon from the toolbar.
Error indication for SS7 channels
For the SS7 channels in alarm you have a number indication on the channels, besides the color. You
get this numerical indication when the channels are blocked. When you use the BLOCK command (button in the
window for SS7 settings) the blocking will be on the input, the channel will be shown in red and with the number
1, such as T143-1. When the SS7 channels are blocked by the remote equipment, the blockage is on the
output, and the alarm indication will be with the digit2. Finally, when a channel is blocked in both directions,
this will be indicated by the digit 3, such as T143-3
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3.18.2
Calls monitoring
For viewing online calls on the gateway equipment - you can choose icon to start call monitoring (" ").
If the call monitoring process is started then the icon will be displayed in a gray rectangle. The call monitoring
can be stopped at any time by pressing one more time the same icon or the window closing box. Following the
validation of the icon, several types of monitoring windows can be displayed:
a) LIVE Monitoring (n), where n may be from 1 to 4
b) LIVE Monitoring Report on DIRECTIONS
c) LIVE Monitoring IP signaling
a) The first type of window, LIVE Monitoring (n), is used to see on line the calls passing all the
range of ports of the EONES gateway. The range is defined from 0 to 1471, for all directions on incoming and
outgoing sides. The user has the possibility to open up to 4 (four) windows of that type. The tooltip displayed for
the live monitoring icon is Calls monitoring new window. When all the four windows are opened the icon
tooltip will show Calls monitoring no window available.
Through those four windows you have the possibility to filter calls from different directions on both incoming or
outgoing ways.
The digit n shown between the round brackets (and ) represents the index of the window - it can be a
value from one to four. In this example you see the window (1):
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"End2" - finalization call mode on ISDN calls - possible values are ' 31' (normal call) for non ISDN
calls or values from ISDN standard for release code
IP:Port (sign) the IP signaling port filled in case of incoming voip calls and viewing IN records
or in case of outgoing calls and viewing OUT records (IN, OUT settings are performed through the Filer
option).
IP:Port (RTP) the IP signaling RTP filled in case of incoming voip calls and viewing IN records
or in case of outgoing calls and viewing OUT records (IN, OUT settings are performed through the Filer
option).
Note1: The fields "Duration2", "End" and "End2" are filled only when the status field takes the value
"RELEASED".
Note2: Initially the LIVE MONITORING window displays the IN records (the incoming side of each call; not the
output side of the call. This is performed in order not to have the same call into two records. Because for an
incoming call will have in case of routing succes another correspondent line in which the source port is the
destination port from the other record.)
The Filter option displays a window Live Monitoring Filter in which you can select as you wish the range
of ports to be monitorized through the live monitoring process.
You can select a range of ports for which to display the "LIVE Monitoring". The format to be used is "xxyy" for a range of port or simple x for just a port. The separation character is a comma ,.
The monitoring will be displayed for the selected ports (the cumulation for the range of ports and ports). The
default range which is used is from 0 to 1471.
Also you can select a direction for viewing incoming or outgoing calls (Direction port source or port
destination).
The name of log file is always "livex.txt" (where x is 1,2,3 or 4 depending of the LIVE Monitoring
window rank). The content of the file can be reset with the option "Reset".
On the bottom of LIVE Monitoring window there is a statistic (which can be restarted through the
Clear button), which contains the live number of total calls and connected calls, the ASR and ACD values and
the time since the supervision was started.
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The Graph button is used to display a statistic on the last 60 minutes upon the values of ASR and ACD.
In the upper part of the previous picture you can see a statistic on the ACD (Average call duration). The
color which is used for ACD is blue, and for the average ACD is yellow.
On the bottom half of the last picture there is a statistic on the ASR. The color which is used for ASR is
green, and for the average ACD is yellow.
The calculated values for both ASR and ACD are highlighted in blue color. Tooltips with the calculated
values are displayed if the user put the mouse over those points.
b) LIVE Monitoring Report on Directions
This live monitoring window show an online statistic on each direction (input and output) and a total. Only
the directions for which at least a port is installed on the gateway will be displayed. There is an indication on
each direction about the number of connected calls (displayed with blue color), number of attempted calls
(displayed with red color) and online ASR. By pressing on a column (IN or OUT) for a direction a new window
will be displayed ("Type of call end" window).
Here you can obtain detailed information regarding the end of a call attempt. The information is
structured in three columns:
- first column "Side A" contains all calls released from caller party.
- second column "Side B" contains all calls released from called party.
- third column "Total" contains all calls.
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For each zone, when you clikc over a column, the causes for calls releasing are detailed as shown:
Those are temporary records. For the first type of windows the records are preserved after
disconnection until a new records is coming on the same input or output port. In this second case the records
are deleted after 20 seconds.
To close live monitoring windows you should close down all windows of the first type.Then Live monitoring
windows for directions and IP signaling will be also closed, automatically.
Note1: the fields "Duration2", "End" and "End2" are filled only when the status field is takes the value
"RELEASED".
Note2: You can select a range of ports for which to display the "LIVE Monitoring".
The format to be used is "xx-yy". The calls monitoring will be displayed for the ports in range from "xx" to "yy".
Those two values must be separated by the minus character "-".
The option "Set" must be used to validate the new port range. The default range which is used is ports from 0 to
319.
Note3: You can select the option "IN" or "OUT". Those two options are about the type of the call (from the point
of view of the TOPEX EONES): incoming or outgoing calls. The default option is IN, it is automatically selected
at startup of live monitoring.
Note4: You may also save all online messages regarding the progress of the calls into a log file The name of
this log file is always "live.txt". The content of the file can be reset with the option "Reset".
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The TOPEX Eones equipment can be configured (programmed) both from the Internet browser and
from the gwconfig.exe application (as described earlier in the operating manual). The programming through
the client browser is performed by means of text files, while with the gwconfig.exe application the programming
is done using binary files.
By means of the gwconfig.exe application, the main application running on the TOPEX Eones
equipment saves the changes operated upon binary files into text files and vice-versa (meaning that the
changes operated via Web browser to the text files are also saved into the binary configuration files).
The features described in this chapter allows the remote programming (i.e. configuration and
administration) of the TOPEX Eones equipment by means of the web based interface.
This web page is accessed through an Internet browser such as Internet Explorer from Windows. Type
in the web browser the IP address of the TOPEX Eones equipment and the login image will appear.
The server automatically generates a key associated to the client that has accessed the system. This
key is uniquely associated to the client who has logged into the system. Any operation requested by the flash
program will be performed by the server only if the transmitted key is correct.
The key will be automatically deleted through the procedure of leaving the system (Logout). Also, the
system deletes automatically the key when it senses a lack of activity in the browser for a time interval longer
than 10 minutes (the timeout value can be configured by the user).
At any given moment of time only one client can access the TOPEX equipment via the Internet
browser.
If the authentication was successful the program will go to the next step, the procedure of downloading
from the system of the configuration files.
There are several configuration files that must be transferred:
File with information about the installed cards ("card.bin");
File with information about the port settings ("port.bin");
File with information about directions name ("dirname.cfg");
File with information about established directions ("dir.bin");
File with information about restrictions established ("restr.bin");
File with information about the LCR table ("lcr.cfg" - LCR is an abbreviation to Least Cost Routing);
File with information about the CALLBACK table ("callback.cfg");
Files with information for defining the parameters for alerting and programming of the test calls
("trafic.cfg");
File with information concerning the parameters used for communication between a TOPEX gateway
and the "gwconfig" application, and the parameters used for debug purposes ("exec.cfg");
File that contains the IP settings of the gateway ("network.cfg");
Files with information about the signaling point allocation ("mtpcfg") and CIC (circuit identification
codes) allocation to gateway ports ("isup.cfg"), files used in case of SS7 card presence;
Files used for VOIP-H323 configuration: "VoIP.cfg" and "h323.cfg".
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If all the files have been correctly downloaded then a 11 options button menu will be displayed as
The window shown above includes information related to the slots included in the TOPEX Eones equipment.
The significance of the colors for the Trunk Status area of the window is shown in the table below:
Dark blue E1 channel installed
Light blue E1 channel not installed
Red
E1 channel in alarm
The boxes LIS, LFA, LMA, AIS, RSA, RJA and BER are colored in dark blue when there is
no error and become colored in red when there is an error.
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To stop monitoring the TOPEX equipment you must press the Stop option button.
Pressing the ? button allows the display of a help (information) window; while the button marked x is
for closing down the status window. Please note that the help file is searchable, you may look for a word or
expression in the overall help and also search for it inside each help page.
4.3 Configuration
This option allows the configuring of the TOPEX Eones equipment. In the configuration window there
are means for navigating through the sub-windows (pages) associated with each of the configuration files used
by the program.
The navigation is performed by means of the navigation keys, the buttons and respectively .
Pressing the button ? displays a help (assistance) window while the x button allows closing down of the
window.
4.3.1.1
Adding a card
Adding of a board is performed by left clicking with the mouse on a position with no board installed. On
the screen will appear the Add Card x window where you can select the card which will be added to the
TOPEX structure. Select the card and press the OK button. If you dont want to add any card press the
Cancel button
For the position of missing E1 trunk you may choose the E1 board from the list included in the Add E1
card window. The available options are E1ISDN, E1SS7, E1R1 or E1R2.
If you confirm the changes with OK the new board will also appear in the Card Configuration
window.
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Also, depending upon the type of the board the following categories are allowed:
E1
The direction field may take the value 255 (meaning it does not belong to any direction) or the name
of a direction existing in the list with the names of the directions. This list was defined in page 3 from the
configuration window. When you choose OK from the changes (modifications) window the name of the
direction will be verified. If the direction entered is not 255 or the name of a direction the field will be colored in
red. If you bring the mouse cursor over the direction field, the color will get back to white.
The restriction field can take values from 0 up to 19. When you select the option OK from the window
of modifications the value of the restriction field will be validated. If it is outside the allowed interval (from 0 to
19) the restriction field will be colored in red to signify an error. When you bring the mouse cursor over the
restriction field, the color will get back to white.
Please note that the changes will be sent to the Topex system only after you press the button Apply.
On the title bar will be displayed the text Port Configuration Sending data and as the remote equipment
confirms receiving of the data packages an indicator will display the number of packages transmitted out of the
total number of packages. The confirmation of the final reception of the configuration file will be signaled by the
message File sent ok!.
If you operate configuration changes but you want to go back to the initial state you must press the
button Restore. If you perform modifications and you go to another page of configuration these changes will
be lost.
The Directions name window contains two columns labeled Number and Name. The first column
includes the number of direction starting with 00 and the second column contains the direction name.
To edit or change the name of a direction just click on the name of the respective direction and insert
the new name of the respective direction.
If during these verifications an error is detected the whole editing window will be colored in red in the
lower part of the window a text will be displayed (also written in red) describing the error and the line on which
the error has appeared.
The changes will be transmitted to the system only after you press the Apply Changes button. On
the title bar will be displayed the text Port Configuration Sending data and as the remote equipment
confirms receiving of the data packages an indicator will display the number of packages transmitted out of the
total number of packages.
The confirmation of the final reception of the configuration file will be signaled by the message File
sent ok!.
If you operate configuration changes but you want to go back to the initial state then you must press
the button Restore Defaults.
If you perform modifications and you go to another page of configuration without pressing on the
Apply Changes button these changes will be lost.
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In order to configure the directions parameters just press with mouse on the respective field. The fields
are detailed in the next table:
Name - name of the direction (maximum 9 alphanumeric characters long; the first character of the name must
NOT be a letter);
Type - PORT or DIR;
Over - the name of outflow direction in case of call congestion or of the service output on the current direction.
The calls will be re-routed through this overflow direction that you specify in here;
Over2 - the name of outflow direction in case of call congestion or of the service output on the current direction.
The calls will be re-routed through this overflow direction that you specify in here;
Restr - number of the class of restrictions that will be applied for all of the calls for the respective direction;
Ign specifies the number of digits that will be ignored out of the number dialed in this direction;
Ins - specifies the digits that will be inserted after the numbering dialed in this direction;
Max d - specifies the maximum number of digits that can be dialed on this direction. When this value is reached
the system will send out the call through the direction without waiting to see if the subscriber is still dialing
numbers. This feature is useful for the directions for which the number of digits in a phone number is already
known.;
Ign id - out of the identity of the caller (Caller ID) the number of digits you specify here will be ignored;
Ins id - adds (inserts) to the Caller ID the digits you specify. A maximum number of 8 digits is allowed;
Maxid - the maximum number of digits from the Caller ID that will be sent through this direction;
Sign - specifies the type of signaling to be used on this direction.
After you have made the changes you want press the Apply Changes button in order to save the
new settings.
Notes:
The name of the direction (the field Name). This name should be seen again as the name of a direction
defined in the page 3 of the configuration application Edit directions name. If this is not so it will be
signaled as an error by the warning message: D: Wrong field 'name'. The specified name must be
defined in directions name;
The type of port (the field Type). This field may have only two values, PORT or DIR, respectively the
values of 0 (for port) or 1 (for a direction). If this is not true it will be signaled as an error: "D: Wrong field
'type'. Must be PORT or DIR or 0 or 1;
The name of the overflow direction (field Rename). This name must be also found as a name of direction
defined in the page 3 of the configuration application Edit directions name. If this is not so it will be
signaled as an error by the following message: D: Wrong field 'nname'. The specified name must be
defined in directions name.";
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The value of the restriction field (Restr). As mentioned earlier, this field must have values between 0 and
19. If this is not so it will be signaled as the following error: "D: 'Restr' number error. Must be between 0
and 19";
The value of the ignoring field (Ign). It specifies the number of digits to be ignored out of the number
dialed on that direction. The values allowed for this field are between 0 and 19.If this is not true it will be
signaled as the following error: D: 'Ign' number error. Must be between 0 and 19;
The number of digits that may be inserted is of maximum 8. If the value is over this it will be signaled as the
following error: "D: 'Ins' field too big. Max. number of digits is 8";
The maximum number of digits for the direction (field Maxd). The value should be a number from 0 to 20,
otherwise: D: 'Maxd' number error. Must be between 0 and 20.;
The value of the field of ignoring digits out of the identity (Ignid). Specifies the number of digits that will be
ignored from the Caller ID. Values accepted are between 0 and 19, otherwise the following error message
will show: D: 'Ign' number error. Must be between 0 and 19;
The number of digits to be inserted is maximum 8. If this value is exceeded it will be signaled as an error:
"D: 'Insid' field too big. Maximum number of digits is 8";
The maximum number of digits for the identity (field Maxid). The value should be between 0 and 20. The
appeared message is: D: 'Maxid' number error. Must be between 0 and 20.
In order to configure the routing table you must insert the fields described below:
Prefix the first digits of numbering, which are needed for routing the call (for example to direct all the calls to
a telephony network on a certain route enter the correspondent prefix).
If you leave empty this field the respective routing rule will NOT be taken into account at saving action;
Inside a prefix string, the value f can be used to indicate any digits from zero to nine (0-9). For example,
1f2 means al prefixes from 102, 112, and so on until 192. This feature is very useful because it allows you
to reduce the number of records in the routing table.
Action - specifies the action to be taken for the call. It is a list of six strings: PORT, DIR, SERV, HUNT,
DIRIP and LCR.
PORT - the call will get out through the port specified in the "Destination" list;
DIR - the call will get out by the direction you have specified in the "Destination" list;
SERV - the call will get out through the service that was specified in the "Destination" list;
HUNT - the call will get out through the hunting group that you have specified in the "Destination" list;
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LCR - the call will get out by analyzing the LCR table for the index specified in the "Destination" field. This
field can take a value from 0 to 6. Each value represents a rule to be applied in order to find a direction at
the specified moment.
The value of the field defining the action to be taken ( Action). The Allowed values are the names
PORT, DIR, SERV and respectively HUNT. Otherwise it will be signaled as the following error:
R: Wrong field 'type'. Valid values are PORT, DIR, SERV, HUNT.;
The value of the ignoring field (Ign). It specifies the number of digits to be ignored out of the
numbering sent to the port specified at nrport. This field may take numeric values from 0 up to 20.
Otherwise you will get the following error message: R: 'Ign' number error. Must be between 0 and
20;
The value of the Caller ID ignoring field (Ignid). This specifies the number of digits that will be ignored
(omitted) out of the Caller ID sent to the port specified by nrport. This field may also take only numeric
values from 0 up to 20. Otherwise you will get the following error message: R: 'Ignid' number error.
Must be between 0 and 20.
If during these verifications for the Edit directions and routing table a validation error is detected the
whole editing window will be colored in red. Also, in the lower part of the window a text will be displayed (also
written in red) describing the error and the line on which the error has appeared.
The changes will be transmitted to the TOPEX Eones system only after you press the Apply
Changes button.
If you operate configuration changes but you want to go back to the initial state then you must press
the button Restore Defaults.
If you perform modifications and you go to another page of configuration without pressing on the
Apply Changes button these changes will be lost.
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Every index contains information related to the selected direction, information related to the time
intervals for every week day and for the holidays.
The LCR Table window contains the following configurable columns:
Index insert the LCR index number. It can be defined maximum 8 index labeled from 0 to 7. If you insert
another value beside the allowed ones, at the bottom of the window will appear the error message: Error
Index: Please enter a number between 0 and 7 with red font.
Day press on this field an you can select the week day from the Select Day window. The window contains
beside the week days, the Holiday option which defines the not working days declared as legal holidays. To
each day corresponds a mask which will be inserted in the Day field. For instance, if you select Monday on the
Day field will be inserted the digit 1. Each day have such a mask and also any days combination have such a
mask. A possible combination of days is presented in the next table:
Day
Mask
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Holiday
1
2
4
8
10
20
40
80
3
7
7
1f
e
7f
18
30
c0
e0
f0
70
ff
f8
e0
80
80
Start the start time for the period selected in the day field. The format is hh:mm. If you insert a wrong time, at
the bottom of the window will appear the error message: Error Start: Invalid format;
End the end time for the respective period in the format hh:mm. If you insert a wrong time, at the bottom of the
window will appear the error message: Error End: Invalid format;
DirNr the direction number defined in the Dirname menu. In this field you must insert a number between 0
and 19 because for the TOPEX Eones equipment can be defined at most 20 directions. If you insert a direction
number which is not in this interval you will receive the error message: Error DirNr: Please enter a number
between 0 and 19.
In order to save the new settings press the Apply Changes button, to delete a recording from the
LCR table press the Delete button and to return to initial settings press Restore Defaults.
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Each restriction has 8 characters. The characters can be digits or the letters a or f. Thus:
'a' represents the first digit of the phone number. For instance a subscriber with the restriction aa000000
won't be able to make calls started with digits "00" (international phone calls);
'f' represents "any figure". For example, if you define the restriction f0000000 for a certain port it won't be
able to call any number - it will be able only to receive phone calls<
'0' signifies the end of the restriction rule. If in a restriction field there are eight "0" figures this means that no
restriction has been defined for that field.
A class can inherit one or more restriction classes. For instance, if in a class we have the restriction
000000xx, where xx is the hexadecimal value corresponding to another class of restrictions, then our class will
inherit all the restrictions that have been defined in the xx class, to which there will be added the restrictions
defined in the current class.
If you insert a restriction that hasnt 8 characters, on the screen will appear the error message Error
Restr1: Please enter 8 characters. If one of the 8 characters is a letter which is not a or f, then the error
message will appear on the screen Error Restr1: Please enter only digit and/or character a and f!.
If you made configuration modifications but you want to return to the initial settings press the Restore
Defaults button. If after you modify the restriction classes, you access another configuration page without
pressing the Apply Changes button, these changes will be lost.
This option allows the user connected to the TOPEX system to get out.
Note: The logout procedure can fail if the lifetime of the user authentication key was exceeded (the key has
expired).
In this case an error message will be displayed together with the text no good key that warns you that you no
longer have a valid key.
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GLOSSARY
CAS - Acronym for Channel-Associated Signaling. A type of signaling in which the signals needed to switch
a given telephone circuit are transmitted via the voice circuit itself (the same channel that will afterwards be
used for the call). Also, the signaling information can be sent through a signaling channel permanently
associated with the voice channel.
CCS - Acronym for Common-Channel Signaling. Another type of signaling in which one data channel in each
link is dedicated for signaling needed to control, account for, and manage traffic on all the voice or data
channels of the link. Unlike CAS, in CCS the transmission of signaling information is performed out of the voice
band. The link is a collection of junction channels that have the same properties.
DISA Acronym for Direct Inward System Access. This function allows an outside caller to directly access a
local subscriber by using DTMF codes (for example when you call directly a local subscriber without need for a
human operator at the phone exchange).
Directions groups of phone lines through which the calls are routed, depending upon the routing rules and
the numbering that was dialed. In TOPEX equipment, Directions are groups of local lines, inbound or outbound
trunks that have common routing characteristics. To ensure adequate routing of calls, you assign one or more
trunks to each direction.
Direction for overflow calls the direction used as alternative for the overflow calls. Overflow calls are calls
that get redirected to another direction when the primary direction is not available. This way, no incoming calls
are lost, even if the initial direction is busy.
DTMF - Acronym for Dual Tone Multi Frequency, also known as "touch tone". Advanced method for dialing a
number, instead of the older Pulse mode. When you press a key on the keypad a combination of two audio
frequencies is sent on the line. DTMF capability is important because it allows access to a wide range of
interactive voice applications.
DSS1 - Acronym for Digital Subscriber Signaling System No 1. Common channel signaling specific to the
connection between PBX and terminal or between two PBX. DSS1 encompasses the entire suite of signaling
protocols used across the ISDN Basic Rate and Primary Rate user-network interfaces. It is defined by ITU-T
Recommendations Q.920, Q.921, and Q.922 for the suite's data link layer protocol (LAPD) and by ITU-Ts
recommendations Q.930, Q.931 and Q.933 for the suite's basic control procedures for calls and access
connections.
E1 digital trunk PCM communication system with 30 voice channels and data rate of 2,048kbit/s. E1 is
mainly used in Europe. The T1 version (not currently supported by the TOPEX gateway) is used in North
America.
Encoding law compression scheme used in the PCM system, for 64 kbit/s 8kHz encoding of 8-bit PCM audio
(voice) data. There are two variants of encoding widely used:
A Law (Encoding Law A as per ITU G.711standard) is used as a telephony standard in Europe, Asia, South
America, Africa, etc.
u-law is a similar encoding commonly used in North America and Japan for digital telephony.
The official definition is of these non linear schemes for compression / decompression of voice signal is the
ITU-T standard G.711 (formally CCITT G.711).
G.703 - Electrical specifications for the E1 trunk. Described in the ITU-T Recommendation G.703,
"Physical/Electrical Characteristics of Hierarchical Digital Interfaces".
G.704 - frame structure specs for the E1 trunk, described by the ITU-T Recommendation G.704, "Synchronous
Frame Structures Used at Primary and Secondary Hierarchy Levels".
HDB3 Acronym for High Density Bipolar 3 Code (ITU-T). A line code used in the E1 digital multiplex trunk.
The 3 stands for a maximum of three zeroes.
ISDN - Acronym for Integrated Services Digital Network. ISDN is a worldwide digital network providing highspeed connection between the terminal devices (telephone, fax machines, computers) for a wide range
of telecommunication services, using the existing telephony infrastructure. ISDN is based upon two types of
communication channels: a B channel that carries data at a rate of 64Kbps and a D channel that carries control
information at the rate of 16 or 64Kbps.
ISDN also represents an effort to standardize subscriber services, user / network interfaces, and network and
internetwork capabilities: the computers and other terminal devices can connect to ISDN through simple,
standard interfaces.
ISUP Acronym for ISDN User Part is the protocol that supports ISDN in the PSTN. It provides the signalling
required for circuit-mode bearer services of basic ISDN as well as supplementary services that have end-toend meaning.
ITU-T - Acronym for International Telecommunication Union
Telecommunications. Since 2001 TOPEX is a sector member of I.T.U.
Standardization,
Section
PCM trunk digital multiplex of phone channels where analog signal are sampled, digitized and compressed.
The telephone channels are separated by time using a new type of transmission method known as Pulse Code
Modulation (PCM). The compression (encoding) of the analog signal can be performed according to two
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different encoding laws, A-law or -law.
MTP Acronym for Message Transfer Part - is the part of the SS7 used for communication in Public Switched
Telephone Network. MTP is responsible for the correct and reliable end-to-end data transport of SS7 messages
between communication partners.
Q411/412 and Q421/422 ITU Recommendations for digital line signal codes to be used with the Signaling
system R2. ITU Q411/412 is for R2 analog line signaling while Q421/422 is for the digital version. By making
use of the increased signaling capacity in PCM systems, simplification of the outgoing and incoming switching
equipment can be achieved since the timing conditions necessary for the System R2 line signaling, analogue
version, are not required. The digital version of System R2 line signaling uses two signaling channels in each
direction of transmission per speech circuit.
QSIG - Acronym for Q-Signaling protocol (by the European Association for Standardizing and Communication
Systems). Another common channel signaling protocol, based on ISDN. It enables signaling between nodes
(PBX) and is widely deployed for the interoperability of different voice communications platforms and equipment
in a multi-vendor environment.
R2 regional system no. 2 for CAS signaling, used in Romania.
Restriction classes the classes of restrictions are groups of prefixes that can NOT called through certain
external (outgoing) phone lines. For example in order to restrict the access of a local subscriber to international
calls he must belong to a class of restrictions for which the 00 prefix is forbidden. Within each class you may
define a maximum of 20 restrictions.
RTCP Acronym for RTP Control Protocol - is used for control and diagnostic on RTP sessions. Like RTP,
RTCP typically runs on top of UDP and is defined in the IETF RFC1889. RTCP is a companion protocol to RTP
that is used to maintain Quality of Service. RTP nodes analyze network conditions and periodically send each
other RTCP packets that report on network congestion.
Signaling the totality of information exchanges between the phone central and the terminal device or between
two phone exchanges. This information is required in order to establish, maintain, and clear switched telephony
connections. The signaling can be type CAS or CCS.
SS7 Signaling System no. 7. Signaling system used for signaling between PBX, in ISDN. In order to be able
to establish and disconnect 64 Kbit/s connections with circuit switching, the ISDN phone exchanges must be
able to exchange signaling information. The signaling used in ISDN phone centrals is Signaling System No. 7
(SS7) according to CCITT.
System 7 with ISUP The ISUP (ISDN User Part) software layer provides the interface for applications to
establish, maintain and clear telephony connections via the SS7 network, in accordance with the
recommendations CCITT Q.761-Q.764 and ANSI T1.113 (from 1988 and respectively 1992). The ISUP layer is
also responsible for circuit (group) management, such as blocking, unblocking, and resetting of circuits and
circuit groups.
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The manufacturer reserves the right to modify the product and manual for the purpose of technical
improvement without prior notice. The manufacturer guarantees the good functioning of the product provided
that it has been correctly installed and the directives for storage and usage have been respected. The warranty
implies exclusively repairing or replacing the defective unit. The warranty does not include any indirect losses or
loss of profit. The manufacturer is not liable for any damage, whether direct, indirect, special, incidental, or
consequential, as a result of using the TOPEX Eones equipment.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of the
company TOPEX S.A
It is certified hereby that the Eones unit is manufactured in accordance with the legal provisions
concerning responsibility towards the quality of delivered products, fulfills the quality parameters specified in its
Users Manual and is fit for the purpose for which it has been designed. It also warrants that the equipment will
perform substantially in accordance with the accompanying documentation.
Any comments, suggestions and proposals of yours concerning our products are welcome and we are
gladly waiting for your feedback.
TOPEX S.A.
Feleacu no. 10, sector 1
Bucharest 014186, ROMANIA
Tel: + 4021.408.39.00
Fax: + 4021.408.39.09
e-mail: topex@topex.ro
web: www.topex.ro
TOPEX S.A.
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