QoS KPI - 2014Q4-1

QoS KEY PERFOMANCE INDICATORS I.
2G QoS KEY PERFORMANCE INDICATORS

KPI Denomination
1. Service Coverage
Scanner Received Signal Level average
Short call Received Signal Level average
Units
dBm
dBm
2. Service Availability
Network Availability
3. Service provisioning
call success rate
Call setup success rate
SDCCH congestion rate
TCH congestion rate
TCH drop rate
Average Call setup time
%
%
%
%
%
sec
4. Service Quality
Handover Success rate
Voice audio quality (Mean Opinion Score)
5. Data Service Provisioning
Mean GPRS/EDGE DL Throughput
Mean GPRS/EDGE UL Throughput
PS attach Success rate
Mean PS attach setup time
Mean PDP context activation time
kbps
kbps
%
sec
sec
QoS KEY PERFOMANCE INDICATORS - M

I. 2G QoS KEY PERFORMANCE INDICATORS
KPI Denomination
1. Service Coverage
Units
dBm
dBm
call success rate
%
%

TCH congestion rate
TCH drop rate
4. Service Quality
%
%
%
sec
kbps
kbps
%
sec
sec
KEY PERFOMANCE INDICATORS - OVERALL

October
3rd Quarter - 2014

November
> 99
99.63
99.65
90
90
< 0.5
<2
<3
< 8.5
97.13
98.30
0.31
0.67
1.19
4.73
98.01
98.40
0.26
0.60
1.01
4.73
> 90
>4
95.99
N/A
96.41
N/A
60
32
90
136.63
42.63
99.88
#DIV/0!
0.38
151.24
54.41
99.87
#DIV/0!
0.38
October
3rd Quarter - 2014

November
> 99
99.78
99.88
90
90
99.47
99.88
99.49
99.84
Minimum Threshold
-85 Indoor, -95 Outdoor
KEY PERFOMANCE INDICATORS - MBEYA 12

Minimum Threshold
< 0.5
<2
<3
< 8.5
0.00
0.11
0.41
4.73
0.00
0.12
0.35
4.73
> 90
>4
98.40
N/A
98.53
N/A
60
32
90
209.86
95.16
99.88
N/A
0.38
203.30
96.12
99.87
N/A
0.38
QoS KEY PERFOMAN
ter - 2014
December

KPI Denomination
1. Service Coverage
99.53
98.02
98.48
0.21
0.33
1.04
4.73
call success rate
TCH congestion rate
TCH drop rate
96.69
N/A
4. Service Quality
160.51
53.39
99.86
#DIV/0!
0.38

QoS KEY PERFOM
ter - 2014
December

KPI Denomination
1. Service Coverage
99.65
99.30
99.74
call success rate
0.00
0.14
0.44
4.73
98.44
N/A
202.33
88.23
99.86
N/A
0.38

TCH congestion rate
TCH drop rate
4. Service Quality
136
QoS KEY PERFOMANCE INDICATORS - DAR ES SALAAM 3

Units
dBm
dBm
Minimum Threshold
October
3rd Quarter - 2014

November

> 99
99.62
99.55
%
%
%
%
%
sec
90
90
< 0.5
<2
<3
< 8.5
96.36
97.68
0.63
1.00
1.35
4.73
99.79
98.12
0.56
0.97
1.36
4.73
> 90
>4
94.15
N/A
94.25
N/A
kbps
kbps
%
sec
sec
60
32
90
121.04
33.03
99.88
N/A
0.38
132.30
35.66
99.87
N/A
0.38
200
QoS KEY PERFOMANCE INDICATORS - ARUSHA 83

Units
dBm
dBm
Minimum Threshold
October
3rd Quarter - 2014

November

> 99
99.87
99.78
%
%
90
90
96.75
97.65
96.01
96.86
%
%
%
sec
< 0.5
<2
<3
< 8.5
0.16
0.87
0.93
4.73
0.17
0.99
0.87
4.73
> 90
>4
97.14
N/A
96.55
N/A
kbps
kbps
%
sec
sec
60
32
90
116.41
25.27
99.88
N/A
0.38
115.30
27.40
99.87
N/A
0.38
QoS KEY PERFOM
er - 2014
December

KPI Denomination
1. Service Coverage
99.23
98.60
99.20
0.30
0.40
0.60
4.73
call success rate
TCH congestion rate
TCH drop rate
95.00
N/A
4. Service Quality
99.86
N/A
0.38

QoS KEY PERFOM
er - 2014
December

KPI Denomination
1. Service Coverage
99.65
96.58
call success rate
0.23
0.15
1.40
4.73

TCH congestion rate
TCH drop rate
95.66
N/A
4. Service Quality
117.7
24.5
99.86
N/A
0.38

201
QoS KEY PERFOMANCE INDICATORS - DODOMA 84

Units
dBm
dBm
Minimum Threshold
October
3rd Quarter - 2014

November

> 99
99.03
99.14
%
%
%
%
%
sec
90
90
< 0.5
<2
<3
< 8.5
96.05
98.14
0.46
0.78
2.13
4.73
95.36
97.34
0.48
0.89
2.03
4.73
> 90
>4
95.30
N/A
95.45
N/A
kbps
kbps
%
sec
sec
60
32
90
118.47
21.73
99.88
N/A
0.38
121.30
24.66
99.87
N/A
0.38
QoS KEY PERFOMANCE INDICATORS - MWANZA 85

Units
dBm
dBm
Minimum Threshold
October
3rd Quarter - 2014

November

> 99
99.99
99.89
%
%
90
90
99.37
99.72
99.39
99.83
%
%
%
sec
< 0.5
<2
<3
< 8.5
0.00
0.04
0.35
4.73
0.10
0.05
0.44
4.73
> 90
>4
97.39
N/A
97.29
N/A
kbps
kbps
%
sec
sec
60
32
90
190.61
90.52
99.88
N/A
0.38
184.00
88.22
99.87
N/A
0.38
er - 2014
December
99.23
95.06
97.11
0.43
0.92
2.11
4.73
96.22
N/A
123.8
21.5
99.86
N/A
0.38
er - 2014
December
99.87
99.10
99.75
0.11
0.06
0.65
4.73
98.12
N/A
198.2
79.33
99.86
N/A
0.38
QoS KEY PERFOMANCE IN

II. IMT-Compliant Systems QoS KEY PERFORMANCE INDICATORS
KPI Denomination
1. Service Coverage
Scanner CPICH Received Signal Code Power (RSCP)
UE Speech CPICH Received Signal Code Power (RSCP)
circuit switched (CS) call set up success rate
packet switched (PS) call set up success rate
circuit switched (CS) speech drop call rate
circuit switched video (CS64) drop call rate
HSDPA drop rate
packet switched (PS) drop call rate
4. Service Quality and Mobility
HSDPA Channel Quality Indicator (CQI)
CS Handover success rate
PS Handover success rate
3G to 2G Handover success rate (IRAT)
Mean R99 data uplink throughput
MeanR99 data downlink throughput
Mean HSDPA DL Throughput
QoS KEY PERFOMANCE

KPI Denomination
1. Service Coverage

HSDPA drop rate
KEY PERFOMANCE INDICATORS - OVERALL
RS
Units
dBm
dBm
Minimum Threshold
October
3rd Quarter - 2014

November
-74.34;-78.85
-74.93 ;-77.06
-74.26 ;-77.47
-75.49;-79.41
> 99
99.72
99.72
%
%
%
%
%
%
sec
90
90
<3
<3
<3
<3
< 8.5
98.63
99.15
0.68
0.01
1.06
1.22
4.77
98.67
99.11
0.65
0.02
0.96
1.36
4.77
>
>
>
>
19.00
96.44
99.82
99.92
N/A
19.00
96.84
99.84
99.91
N/A
111.00
292.25
112.00
264.40
1012.00
908.00
October
3rd Quarter - 2014

November
%
%
%
%
kbps
kbps
kbps
15
90
90
90
90
128
384
800
S KEY PERFOMANCE INDICATORS - MBEYA
RS
Units
dBm
dBm
Minimum Threshold
> 99
99.65
99.74
%
%
%
90
90
<3
98.33
99.46
0.30
99.49
99.23
0.45
%
%
%
sec
%
%
%
%
kbps
kbps
kbps
<3
<3
<3
< 8.5
>
>
>
>
15
90
90
90
90
128
384
800
0.00
0.77
2.12
4.77
0.01
0.65
2.13
4.77
19
96.98
99.93
99.99
N/A
19
97.01
99.94
99.98
N/A
116
259
899
105
239
833
ter - 2014
December
-73.49 ;-76.11
-74.49;-78.11
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
ter - 2014
December
97.25
97.00
96.75
0.44
0.01
0.63
2.08
4.77
19
94.58
97.44
97.48
N/A
102.4
233.0
812.2
QoS KEY PERFOMANCE INDICATO

KPI Denomination
1. Service Coverage
Units
dBm
dBm
HSDPA drop rate
%
%
%
%
%
%
sec

%
%
%
%

kbps
kbps
kbps
QoS KEY PERFOMANCE INDIC

KPI Denomination
1. Service Coverage
Units
dBm
dBm
%
%
%

HSDPA drop rate
%
%
%
sec
%
%
%
%
kbps
kbps
kbps
Dar es Salaam
MANCE INDICATORS - DAR ES SALAAM

Minimum Threshold
October
3rd Quarter - 2014

November
-74.34;-78.85
-74.93 ;-77.06
> 99
99.52
99.64
90
90
<3
<3
<3
<3
< 8.5
97.97
98.77
1.39
0.03
0.96
0.40
4.77
97.11
98.22
1.22
0.05
0.98
0.35
4.77
>
>
>
>
19
96.11
99.74
99.86
N/A
19
96.50
99.81
99.84
N/A
114
332
1240
113
302
1123
October
3rd Quarter - 2014

November
15
90
90
90
90
128
384
800
Arusha
FOMANCE INDICATORS - ARUSHA

Minimum Threshold
-72.81 ; -76.02
-75.49 ; -79.41
> 99
99.91
99.90
90
90
<3
99.39
99.21
0.62
99.46
99.33
0.64
<3
<3
<3
< 8.5
>
>
>
>
15
90
90
90
90
128
384
800
0.02
1.17
0.35
4.77
0.04
1.05
0.38
4.77
19
95.39
99.79
99.91
N/A
19
95.44
99.82
99.93
N/A
105
314
956
107
302
877
er - 2014
December
99.54
96.20
99.20
1.31
0.03
0.86
0.44
4.77
19
96.22
95.88
98.12
N/A
112
308
1189
er - 2014
December
97.40
96.97
96.85
0.62
0.04
1.02
0.37
4.77
19
93.05
97.32
97.43
N/A
104.33
294.45
855.08

KPI Denomination
1. Service Coverage
Units
dBm
dBm
HSDPA drop rate
%
%
%
%
%
%
sec

%
%
%
%

kbps
kbps
kbps

KPI Denomination
1. Service Coverage
Units
dBm
dBm
%
%
%

HSDPA drop rate
%
%
%
sec
%
%
%
%
kbps
kbps
kbps
Dodoma
FOMANCE INDICATORS - DODOMA

Minimum Threshold
October
3rd Quarter - 2014

November
-75.89 ; -80.3
-77.04 ; -82.14
> 99
99.55
99.44
90
90
<3
<3
<3
<3
< 8.5
98.23
99.26
0.20
0.00
0.75
2.37
4.77
98.43
99.34
0.30
0.01
0.65
2.10
4.77
>
>
>
>
19
96.85
99.92
99.97
N/A
19
97.01
99.91
99.89
N/A
114
257
877
121
234
806
October
3rd Quarter - 2014

November
15
90
90
90
90
128
384
800
Mwanza
FOMANCE INDICATORS - MWANZA

Minimum Threshold
-73.89 ; -76.74
-75.1 ; -78.67
> 99
99.90
99.88
90
90
<3
98.92
99.35
0.52
98.86
99.41
0.66
<3
<3
<3
< 8.5
>
>
>
>
15
90
90
90
90
128
384
800
0.00
1.36
1.77
4.77
0.00
1.45
1.84
4.77
19
97.41
99.84
99.94
N/A
19
98.23
99.74
99.93
N/A
111
266
975
114
245
901
er - 2014
December
98.22
98.11
98.95
0.34
0.02
0.81
2.14
4.77
19
96.30
99.88
98.90
N/A
122
226
905
er - 2014
December
3%
97.383
96.39
96.92
0.64
0.00
1.41
1.79
4.77
19.00
95.77
97.25
97.43
N/A
111.15
238.875
878.475
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QoS KEY PERFOMANCE INDICATORS I.

2G QoS KEY PERFORMANCE INDICATORS

QoS KEY PERFOMANCE INDICATORS - M

SDCCH congestion rate

KEY PERFOMANCE INDICATORS - OVERALL

3rd Quarter - 2014

3rd Quarter - 2014

KEY PERFOMANCE INDICATORS - MBEYA 12

QoS KEY PERFOMAN

I. 2G QoS KEY PERFORMANCE INDICATORS

5. Data Service Provisioning

QoS KEY PERFOM

I. 2G QoS KEY PERFORMANCE INDICATORS

SDCCH congestion rate

QoS KEY PERFOMANCE INDICATORS - DAR ES SALAAM 3

3rd Quarter - 2014

-85 Indoor, -95 Outdoor

QoS KEY PERFOMANCE INDICATORS - ARUSHA 83

3rd Quarter - 2014

-85 Indoor, -95 Outdoor

QoS KEY PERFOM

I. 2G QoS KEY PERFORMANCE INDICATORS

5. Data Service Provisioning

QoS KEY PERFOM

I. 2G QoS KEY PERFORMANCE INDICATORS

SDCCH congestion rate

5. Data Service Provisioning

QoS KEY PERFOMANCE INDICATORS - DODOMA 84

3rd Quarter - 2014

-85 Indoor, -95 Outdoor

QoS KEY PERFOMANCE INDICATORS - MWANZA 85

3rd Quarter - 2014

-85 Indoor, -95 Outdoor

QoS KEY PERFOMANCE IN

QoS KEY PERFOMANCE

circuit switched video (CS64) drop call rate

KEY PERFOMANCE INDICATORS - OVERALL

3rd Quarter - 2014

3rd Quarter - 2014

S KEY PERFOMANCE INDICATORS - MBEYA

QoS KEY PERFOMANCE INDICATO

4. Service Quality and Mobility

5. Data Service Provisioning

QoS KEY PERFOMANCE INDIC

circuit switched video (CS64) drop call rate

MANCE INDICATORS - DAR ES SALAAM

3rd Quarter - 2014

3rd Quarter - 2014

FOMANCE INDICATORS - ARUSHA

QoS KEY PERFOMANCE INDIC

4. Service Quality and Mobility

5. Data Service Provisioning

QoS KEY PERFOMANCE INDIC

circuit switched video (CS64) drop call rate

FOMANCE INDICATORS - DODOMA

3rd Quarter - 2014

3rd Quarter - 2014

FOMANCE INDICATORS - MWANZA

Compatibility Report for QoS KPI_2014Q4.xls

Minor loss of fidelity

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