PANKAJ SHARMA

Email: pankajsharma.01807@gmail.com; Tel: (Mobile) 9711144371 / 9999625483

Seeking a position that will benefit from my sales experience, positive interaction skills and
industry contacts where my more than nine years of experience can improve the sales results.

CAREER SKETCH
An astute professional with 9+ years of experience in Construction industry into Sales & Business
Development in Indian and International market.
Presently working with ENCRAFT uPvc (Ikraft Homes, Gurgaon).
Proven abilities in devising result oriented plans for augmenting business, developing new market
segments, managing key clients, pre-sales efforts & targeted marketing.
Possess strong business acumen with a proven track record of increasing revenues, streamlining
workflow & creating a team work environment to enhance profitability.
A skilled communicator with exceptional presentation skills; established beneficial relationships with key
players in the industry.

PROFICIENCY FORTE
Business Development
Implementing sales strategies for accomplishment of pre-determined targets.
Driving sales initiatives on business goals & to achieve it.
Tracking & monitoring competitor moves & current market trends.
Customer Relationship Management
Maintaining cordial relations with customers to sustain the profitability of the business.
Maximizing customer satisfaction level by on time delivery, monitoring customer complaints,
providing efficient services.
Interfacing with dealers for conducting campaigns; ensuring compliance with various statutory
Obligations.
Ensure relationship is developed between trade associates, influencers, customers etc with the Brand.

Strategic Planning
Establishing strategies for achieving bottom line targets
Business planning and assessing revenue potential within business opportunities.
Analyzing & reviewing market response.
Generate & Follow up Leads from market
Get ENCRAFT specified in the project tender

WORK EXPERIENCE
Since April13 - till present: ENCRAFT uPvc (Ikraft Homes, Gurgaon), as Business
development (Delhi Ncr)
Meet Builders, Architects, and Interiors on a regular interval and brief them about UPVC in general
and how ENCRAFT is different from others and generate information on their current projects.
Developing strategies and business for the firm by building corporate relationships with customers and
the industry/market leaders.
Developing new marketing strategies to capture market channels with new clients.

Play key role in company initiatives for developing new projects for future.
Utilizing sales and marketing tools to create brand awareness in the market.
Developing business relationships through networking.
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in
sales.
Forecast sales targets and ensure they are met by the team.

March11 - April 13 : LG Hausys Pvt ltd (upvc), New Delhi as Sales Manager (North)
Understanding the Clients current supply chain model through on site study and Market research.
Controlling pre - Sales & post Sales operations.
Identified new markets segments and significantly expanded the existing customer base.
Responding to Business needs through Market Planning & research:
Furnishing the response based on:- Understanding of clients business & technical requirements.
- Ensuring Price quote is in line with industry benchmarks.
- Estimates regarding the Infrastructure, people required during the service delivery.
Attending the various architectural meetings, conferences and organizing dealer training workshops.
Strong ability to produce results within a team environment or independently, utilizing a take
charge attitude, self motivation, and commitment.
Developing strong referral system which provides continuous leads for new business development.

March10 March 11: Window Magic (Kommerling), New Delhi as Area Sales Manager for
Delhi/NCR.

Develops a business plan and sales strategy for the market that ensures attainment of company
sales goals and profitability.
Conducting customer satisfaction surveys.
Manage client relationship through all phases of the sales cycle.
Develop and maintain prospect and customer list based on strategic marketing.
Provides timely feedback to senior management regarding performance.
Ability to self-motivate and multi-task and work independently or within a team.

Sep07-Oct09 : 4 EVER GLAZING Ltd, (United Kingdom) as Assistant Manager (Sales &
Marketing)

Understand & Implement production plan & schedule

Ensure productivity & delivery in the production line
Maintain high degree of quality standards
Understand customer requirements and adhere to world class manufacturing standards
Follow up, sales and implementation of agreement, logistics etc.
Making suitable proposals based on identified requirements on our products & services

Sep04-Jul07: TSP International Traders, New Delhi as Senior Sales Executive

Develop positive long-term relationships with customers and distributor

To identify & be responsible for new business developments.
Provide the excellence service to all customers.

Increase new customers/ sales revenue

Plan and implement Marketing/ Sales
Respond to all sales inquiries accurately, timely and in a

professional

ACADEMICS CREDENTIALS

Graduate in B.com from DELHI UNIVERSITY in 2002.

High School from LAXMAN PUBLIC SCHOOL, New Delhi in 1998.

Well versed with MS Office & Internet Applications

IT SKILL SET

PERSONAL DETAILS
Date of Birth
Address
Languages Known

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18th July, 1980

K 12A/1, first Floor, DLF phase II, Gurgaon 122002.
English, Hindi and Punjabi.