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REPORT
Group No:8
M027-13
M004/14
M009-14
M017-14
M027-14
M036-14
M045-14
M054-14
M063-14
JINSON CHACKO
ABHINAYA S.
ALAPATI MAHESH
ANKITA NAREDA
GOPINATH
VANGARI
MANISH KUMAR
PRASHANT
KUMAR
SHASHANK
KUMAR
SUMIT KUMAR
Table of Contents
1. TCS.................................................................................................................... 2
1.1 Human resources planning...........................................................................2
1.2 Recruitment and Selection........................................................................... 2
1.3 Performance Appraisal..................................................................................3
1.4 Training and Development............................................................................3
1.5 Coaching, Mentoring and Succession Planning.............................................3
1.6 Rewards and Recognition............................................................................. 4
1.7 Employee Engagement.................................................................................4
2. Infosys............................................................................................................... 4
2.1 Human Resource Planning............................................................................4
2.1 Recruitment and Selection........................................................................... 5
2.1.1 Recruitment and selection of freshers....................................................5
2.1.2 Recruitment and selection of experienced people..................................5
2.3 Training & Development...............................................................................6
2.4 Performance Appraisal..................................................................................6
2.5 Coaching, Mentoring and Succession Planning.............................................7
2.6 Rewards and Recognition............................................................................. 7
3. WIPRO................................................................................................................ 7
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This is an interim report for the Human Resource Management Project. The industry we
picked for the project is IT and the Companies we picked are TCS, Infosys and WIPRO. The
entire report is based on our interaction with the students who have an experience in the
chosen companies. We tried to collect the information regarding some of the important
functions handled by the Human Resource Management team in those companies and analyse
the importance of each function and understand the underlying process. This report is an
outline of our findings and understandings.
1. TCS
1.1 Human resources planning
It is a process that identifies current and future human resources needs for an organization to
achieve its goals. Human resources planning should serve as a link between human resources
management and the overall strategic plan of an organization.
The major factors that are taken into account while planning the human resource planning
are:
Some of the minor factors which affect human resource planning are:
candidate has a decent score after the various rounds HR contacts the person and discusses
the remuneration.
Financial
Customer
Internal
Learning & Growth
(ILP).The employees there are trained on various languages and platforms as well as
communication skills.
For employees already working in a project or on bench regular training programmes are
taken by Subject Matter Experts. The employees are informed about these Training Sessions
through mails after which they need to register for the training by replying to the L&D
manager. There are also regular certification exams scheduled by the L&D Department.
these high performing employees are constantly moved across projects, practices and
geographies to ensure that a high performing individual does not only move in a narrow
hierarchical structure. The company also has a 'Think Tank', made up of people both at the
senior management and one level below, these people are carefully selected for their strategic
view and technology and domain competence. This 'Think Tank' plays a vital role in
succession planning. In fact, this is another mechanism for creating and nurturing leaders.
2. Infosys
2.1 Human Resource Planning
Human resource planning plays an important role for a company like Infosys. As they have
projects involving different technologies at various locations in and outside India, it is very
important for them to have a proper Human resource planning to cater the current customers
efficiently and on time. It also plays an important role in winning the future contracts as the
clients will look into the available pool of talent.
Infosys does the resource planning using the following data:
Number of projects in pipeline in all the units and the number of employees required
with different skills to work on those projects.
Number of employees on bench with the matching skills who could work on the
upcoming projects.
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Feasibility of training the existing employees on bench on the required skills for the
upcoming projects if they dont possess them.
Number of employees who will be free by the time expected projects are started.
Expected attrition rate in the coming year.
Infosys collects the above information from all the units in different locations and prepares a
consolidate report. Based on the report Human Resource Planning is done for the year ahead.
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communication skills. Candidates who performed well in the interviews are selected for the
job.
Online Application: Infosys keeps the openings in its website through which the experienced
candidates having the relevant skills and required years of experience can apply. A shortlist is
prepared based on the provided details who then are asked to take technical and HR
interviews. Candidates are tested on the required technical things, analytical and
communication skills. Candidates who performed well in the interviews are selected for the
job.
accepted the form gets submitted to the manger one level above who then finalizes the rating
and freezes the form. The frozen form is submitted to the respective HR manager who signs
off the appraisal. If the employee rejects the rating the form is resubmitted to the manager and
the employee has a right to ask for the rationale used for rating.
3. WIPRO
We are in the process of collecting the information required for Wipro.
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