CAPITOL MEDICAL CENTER COLLEGES, INC.

College of Nursing
#4 Sto. Domingo Avenue, Quezon City.
RELATED LEARNING EXPERIENCE
Leadership and Management
(Head Nursing)
PROBLEM SOLVING PROCESS
Clinical Area: Capitol Medical Center 5A
Inclusive Dates/Shift: January 8, 2015 (6-2)
General Objective: To determine the existing problem in the area and to conduct necessarily actions to solve the situation.
Statement of
Problem and Cues

Analysis
(Scientific and
Situational)

Alternative
Course of Action

Problem:

Scientific:

The need to replace the

worn kardex with a new
one

A newly created
kardex has a rigid space to
be filled by the patients
and physicians name, and
general information sheet.

A.

This provides fewer

nuisances in having to
repeatedly return the easily
removed sheets. Also, it
provides less time to scan
the folio. Interchange is as
well prevented since there
is a less chance of
detachment and return of
labels.

B.

Cues:

Loose placement of
labels, including
names of the patient
and the physician
Easily removed
data sheet
A lot of time
consumed to scan the
sheets
Medication card
doesnt fit

Situational:
The kardex is worn

Implementation

Plan C was used.

It was the most

feasible among the
identified courses.

The group contributed

money to buy the
materials.

A contribution was
needed to fund the
project.

Recycled materials
were gathered and
used.

Use of recycled
materials minimized
the cost of the project
and enabled use of
resources wisely.

This was done to meet

the goal and provide a
better kardex to be
utilized in the ward.

Solicit for donations to buy

materials to be used in
making a new kardex

Provide the staff nurses

with materials to be used
and let them create their
kardex

Rationale

C.
Ask the group to contribute
for the materials and
cooperate in making the
kardex

A new kardex similar

to the old one was
formed by the group.

Evaluation

1. Involved the staff in

identifying the
problems of the ward.
( / )Yes ( )No

2. Generated suggestions
and recommendations
for the resolution of
problems.
( / )Yes ( )No

3. Assessed the problem.

( / )Yes ( )No

4. Identified appropriate
strategies to obtain the

out and has a loose place

for the labels and data
sheet,
causing
easily
detachment during scan.
The continuous need
to put back the detached
labels is a nuisance to the
staff nurses who have
almost no time to fix and
check the labels.
Constant removal may
result to confusion as to
where to return those, thus,
may result to inaccurate
data and information with
regard to the patient.
Root cause:
Lack of time and
materials to create a new
one.

Prepared by: Student Nurses

Noted by:

Clinical Instructor

objective.
( / )Yes ( )No
5. Developed an
alternative course of
action.
( / )Yes ( )No
6. Implemented the plan
of action.
( / )Yes ( )No
7. Evaluated effectiveness
and efficiency of
selected course of
action.
Made use of
available
resources wisely.
( / )Yes ( )No

Achieved goals
through the
selected action.
( /)Yes ( )No