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Kerstin Isaksson
Mlardalen University
Katalin Bellaagh
566
has been mixed (De Cuyper et al., 2008). Some studies have found
that temporary workers report poorer well-being than permanent
employees (Benavides et al., 2000; Martens et al., 1999), while other
studies report that there is no difference or even better well-being for
temporary workers as compared to permanent workers (Claes et al.,
2002; Sverke et al., 2000; Virtanen et al., 2002).
This study sought to clarify whether well-being of temporary workers
may be better understood if the heterogeneity of individuals motives
for taking on temporary contracts and their differences in individual
levels of work involvement are taken into account (e.g. Ellingson et al.,
1998; Isaksson et al., 2001; Tan and Tan, 2002). These aspects may be
of particular relevance since there is growing evidence that traditional
conceptions of the low-skilled temporary worker who prefers permanent employment are challenged by the increasing number of knowledge workers (Guest, 2004) who prefer flexibility (Marler et al., 2002)
and choose temporary work as a lifestyle (Krausz, 2000). As far as consequences are concerned, a good fit of employment to personal preferences and motivation has been found to affect job attitudes positively
(Ellingson et al., 1998; Krausz, 2000; Tan and Tan, 2002) and seems to
reduce role stress (Krausz, 2000). Furthermore, the centrality of work
in an individuals life has earlier been discussed as a possible buffer
against negative consequences of job insecurity (Sverke et al., 2002).
Surprisingly few studies, however, have closely investigated the possible effects of motives and involvement on well-being of temporary
employees. Moreover, most previous analyses have focused on the
effects of single factors (Ellingson et al., 1998; Krausz, 2000; for an
exception, see De Jong et al., in press) and thereby overlooked the possibility that workers motives for wanting temporary contracts, as well
as their willingness to be involved in their work, may interact and shape
certain patterns which may differentiate temporary workers and, subsequently, their well-being.
This study aims to add to earlier research using an individual-based
pattern approach to capture heterogeneity among temporary employees (see, for example, Bernhard and Sverke, 2003; De Jong et al., in
press; Marler et al., 2002; Silla et al., 2005). The particular contribution
of this study is twofold: it investigates patterns of individual voluntary
and involuntary contract motives in combination with work involvement
and it is one of the first to explore the links these patterns may have with
subjective well-being.
567
568
569
570
571
Aims
Overall, the aims of the present study are twofold, thereby extending
previous research in several ways. The first aim is to identify patterns
among temporary workers based on their voluntary and involuntary
contract motives and work involvement, using an individual-oriented
approach. Thus, this study goes beyond a dichotomy of a voluntary vs
involuntary dimension and includes work involvement as a variable of
relevance that has rarely been studied before in the temporary workforce.
Also, using scales on both voluntary and involuntary motives, we adopt
a broader approach capturing the variety of possible reasons for accepting certain contract conditions, which should increase reliability of the
patterns found.
The second aim is to explore how these patterns of motives and work
involvement differ on indicators of subjective work-related well-being
(moods of anxiety and depression prior to work, work-related irritation
and positive workhome interference) and general well-being (general
health and life satisfaction). The outcomes were chosen to capture proximal, work-related variables as well as more distal, individual long-term
correlates (as suggested by Sverke et al., 2002). Limited evidence exists
on the possible link between well-being, voluntary and involuntary contract motives, and work involvement, and here, this article makes another
particular contribution to add to the understanding of temporary work
and its potential implications.
Generally, earlier research guided our expectation that a high level
of voluntary motives and work involvement in combination with low
levels of involuntary contract motives would have positive associations with well-being, whereas the opposite pattern may relate to
more negative outcomes. However, largely unknown and of particular
interest in this study is whether or not contradictory combinations
(e.g. high level of involuntary motives combined with high voluntary motives and/or work involvement) carry more or fewer risks
in terms of workers well-being than generally positive or negative
combinations.
When relating different patterns to well-being indicators, possible confounding individual and work-related background characteristics such
as age, gender, education, occupation and type of employment contract
were controlled for, since they are well-researched correlates of wellbeing (Diener et al., 1999).
572
Methods
Data Collection and Sample Characteristics
The data used in this study were collected in 2004 by surveying
employees from three different sectors: manufacturing, education and
retail. During the time of data collection, unemployment rates in Sweden
were on the rise, lying a little over 5 percent while at the same time
employment growth diminished (SCB, 2004). Around 13 percent of all
employment contracts were signed on a temporary basis (SCB, 2004).
With respect to type of temporary employment, fixed-term arrangements
are most common in Sweden, followed by on-call contracts of short
duration (Bernhard-Oettel and Isaksson, 2005). In terms of data collection procedure, questionnaires were distributed at the workplace. Along
with the questionnaire, an accompanying letter explained the studys purpose and assured that participation was voluntary and responses would
be kept confidential. The completed questionnaires were either returned
to the research group in sealed envelopes or the sealed envelopes were
collected by a coordinator in the company who forwarded them to the
research group after the end of the prespecified deadline. Up to three
reminders were given to employees, resulting in an overall response rate
of 52 percent.
The final sample used for pattern analysis of motives and work
involvement comprised 184 persons, of which 174 had completed all
questions related to well-being. The respondents average age was 34
years (SD = 12.3), and slightly more women (53 percent) than men participated. Almost two out of three had an academic degree (64 percent),
and the majority lived with a partner (52 percent). About one out of
every four temporary workers in this sample (24 percent) were employed
on-call to fill short-term vacancies for a few hours or days (on very
short notice), but the majority (76 percent) had a fixed-term contract.
The average working time was 29 hours per week, and many of the
participants were white-collar workers (59 percent). Almost half of the
sample (46 percent) worked in the educational sector, one-third in the
food industry (32 percent) and only a minority (22 percent) in retail.
Measures
Table 1 presents descriptive statistics, estimates of Cronbachs alpha and
the intercorrelations of all study variables. All indices have been used
573
1 Gender (1 = female)
2 Age
.13
3 Education
.22
(1 = academic)
4 Marital status
.03
(1 = cohabiting)
5 Type of contract
.10
(1 = on-call contract)
6 Weekly working
.23
hours
7 Work status
.30
(1 = white-collar
worker)
8 Sector food
.28
industry
9 Sector education
.20
10 Voluntary contract
.06
motives
11 Involuntary contract
.08
motives
12 Work involvement
.04
13 Work-related irritation .21
14 Positive workhome
.06
interference
.10
.14
.31
.41
.37
.54
.02
.08
.05
.16
.08
.01
.31
.36
.41
.59
.05
.11
.24
.03
.26
.18
.33
.13
.18
.05
.16
.02
.16
.18
.09
.13
.14
.41
.14 .02
.06
.13
.13 .14
.23 .09
.12 .29
.19 .22
.24
.00 .22
.39
.03
.34
.22
.09
.69
.16
.72
.12
.28
.19
.05
10
11
.24 .12
.66
.09 .15
.01
.34
12
.08
13
14
15
TABLE 1
Correlations, Means and Standard Deviations for All Variables and -Reliabilities for All Scales (N = 174)
16
17
18
574
Economic and Industrial Democracy 29(4)
.09
.15
.10
.01
33.57
12.21
.39
.15
.53
.50
.18
.05
.64
.48
.09
.05
.35
.01
.52
.50
.06
.28
.15
.03
.26
.14
.24 28.99
.43 14.10
.08 .08
.11 .06
.02
.05
.59
.49
.05
.04
.37
.14
.05
.32
.47
.12
.05
.07
.06 .09
.04
.33 .41
-.13
2.46
.75
.71
.11
.21
.33
.04
.01
.37
2.42 3.99 4.93
.93 .74 1.24
.86 .72 .86
.38
.37
.41
.11 .38
.55
M
SD
576
little easier than other people. Life satisfaction was measured using five
items of Guest and Conways (1998) scale, including, e.g. How satisfied
are you with your life in general? For each of these five items assessing
life satisfaction, respondents had to score their answer on a seven-point
scale ranging from 1 (very dissatisfied) to 7 (very satisfied).
Confirmatory factor analysis showed that the different measures of
well-being represented different latent constructs (2 (284) = 767.6,
p < .001, RMSEA = .09, GFI = .76), with the six-factor model clearly
outperforming possible alternative models specifying up to five different
factors of well-being.
Individual and work-related background variables. Age was measured in years. Weekly working hours were assessed by respondents
reporting their average working hours per week. Gender (1 = female,
0 = male), education (1 = academic, 0 = other), marital status
(1 = cohabiting, 0 = other), type of temporary contract (1 = on-call
contract, 0 = fixed-term contract) and work status (1 = white-collar
worker, 0 = blue-collar worker) were dummy variables. Two categorical
variables were constructed, representing the most frequent sectors: the
educational sector (1 = educational sector, 0 = other) and food industry
(1 = food industry, 0 = other). Financial responsibility and organizational
tenure were not included as control factors, since neither of those two
variables correlated with any of the outcome variables nor significantly
differed among the patterns of temporary workers.
Statistical Analysis
Before starting the data analysis, we tested whether the samples from
three different sectors can be clustered and analysed jointly. The test
(Boxs M = 15.29, p = .25) revealed that the variancecovariance matrices of voluntary and involuntary contract motives and work involvement
were not significantly different across sectors; thus, data from the educational sector, the food sector and the retail sector were merged.
For the purpose of identifying patterns with small within-group differences regarding contract motives and involvement, a cluster analysis
was performed using the software SLEIPNER 2.1, a statistical package for person-oriented analysis (Bergman et al., 2003). Classificatory
analysis in SLEIPNER can be performed as in other statistical packages;
however, SLEIPNER provides more detailed information about cluster
homogeneity and the overall amount of explained variance. Moreover,
577
578
in the order they are presented in Table 1. Finally, Bonferroni post hoc
tests were utilized for the investigation of between-group differences.
To ensure that the assumptions for the use of covariance analyses
were met, data were screened for multicollinearity, normality, outliers
and homogeneity of variancecovariance matrices (Boxs M test). The
results justified the use of the above-described analyses.
Results
Patterns of Voluntary and Involuntary Contract Motives and Work
Involvement
The cluster analysis results for the final 10 iterations, in terms of cluster
size (range of n), ESS (value and decrease) and homogeneity coefficients
(range and n above 1.00), are shown in Table 2.
As can be seen, the explained ESS decreased sharply when all cases
were merged into five or fewer clusters. Whereas the explained variance
is still close to the required two-thirds in the six-cluster solution, it fell
below the required absolute minimum of 50 percent in the four-cluster
solution. Two of the clusters in the six-cluster solution had a homogeneity coefficient slightly above 1.00, and this result remained the same
until all cases were merged into four clusters. Cluster sizes became
slightly more equal (range 1229) after the eight-cluster solution, before
TABLE 2
Cluster Size (Range of N), ESS (Value and Decrease) and Homogeneity Coefficients
(Range and N above 1.00) for the Last 10 Iterations
Cluster
Cluster Size
Explained ESS
Homogeneity
Coefficients
Solution
(Range n)
Value
Range
n >1.00
10 clusters
9 clusters
8 clusters
7 clusters
6 clusters
5 clusters
4 clusters
3 clusters
2 clusters
1 cluster
529
1229
1232
1248
1248
1254
12102
38102
82102
184
74.93
72.55
69.14
65.68
61.68
55.95
48.34
38.80
20.59
0
.26.90
.35.93
.351.11
.441.11
.441.12
.591.12
.591.12
1.061.76
1.062.27
2.00
0
0
1
1
2
2
3
3
2
1
Decrease
4.37
6.23
6.34
6.99
10.81
13.93
17.46
33.33
37.67
579
1
Vol. contract motives
C1
C2
Work involvement
C4
C5
C6
FIGURE 1
Profiles in the Six-Cluster Solution in Voluntary and Involuntary, Contract Motives
and Work Involvement
580
581
Discussion
The primary aim of this study was to explore patterns of voluntary and
involuntary contract motives and work involvement among temporary
workers and to look more closely at how these patterns differentiate and
relate to well-being. This study offers some interesting new findings,
which add to the existing literature in several ways.
The pattern approach has been shown to help illustrate and clarify
the complexity that characterizes voluntary and involuntary contract
motives along with work involvement. The analyses shed some light
on the interactions that occur between individual reasons for wanting
3.98
4.17
5.14
2.54
2.17
3.04
2.92
2.22
2.55
2.78
2.19
4.57
32
27
C2
Balanced
5.51
4.31
1.96
2.28
2.28
2.21
38
4.60
3.76
2.34
2.69
2.93
2.23
27
5.04
4.51
2.25
1.96
3.01
3.01
12
C3
C4
C5
Accepters Misplaced Involved
4.68
3.64
2.57
2.64
3.44
2.52
48
3.29**
6.02***
2.83*
2.66*
3.57**
5.07***
C6
Univariate
Indifferent
F
2.28*
6.02***
2.83*
2.97*
1.61
3.35**
Stepdown
F
56; 34
13; 63
16, 36;
36
?
36
12; 15;
23; 24
Mean
Comparison
Life satisfaction
N
Work-related well-being
Mood prior to work: anxiety
Mood prior to work: depression
Work-related irritation
Positive workhome
interference
General well-being
General health
C1
Involuntaries
TABLE 3
Mean Differences of Patterns in Work-Related and General Well-Being Based on Estimated Marginal Means (MANCOVA), (N = 174)
582
Economic and Industrial Democracy 29(4)
583
a certain contract arrangement and their general view of the role work
should play in their lives. Six subgroups could be differentiated in the
sample studied on the basis of both statistical criteria and the requirement of meaningful interpretation (see Bergman et al., 2003). None
of the groups resembled the typical free workers (Guest, 2004: 2) or
boundaryless workers (Marler et al., 2002: 425), where having a distinct preference for a temporary contract is a defining aspect. Perhaps the
balanced pattern may be seen as most similar to that of boundaryless
temporary workers, insofar as its members had relatively high levels of
voluntary contract motives. However, they reported an almost equally
high level of involuntary motives. Voluntary motives compared favourably to involuntary contract motives in only one group (the accepters);
however, the magnitude of these motives resembled an acceptance more
than true preference for temporary assignments. All other four groups
identified in the sample reported a dislike of the temporary contract, but
the magnitude of the involuntary motives, the relative difference between
involuntary and voluntary motives and the combination with high, neutral or low levels of work involvement differed, and thus, resulted in
four distinct profiles. Thus, in line with earlier studies, we conclude that
the majority of the temporary workers reported an involuntary as compared to voluntary motivation for accepting the temporary contract (De
Cuyper et al., 2005). However, our findings also revealed the existence
of patterns in which both voluntary and involuntary motives can occur
together for individuals, which is most pronounced in the balanced
group or the group of the indifferent. The findings thus add to other
recent evidence (see, for example, De Jong et al., in press; Tan and Tan,
2002) showing that contract motives may be inappropriately depicted if
they are merely categorized as either voluntary or involuntary (see, for
example, Krausz, 2000). Furthermore, it appears that work involvement
indeed seems to be a rather general construct, not necessarily guiding
contract choices. The majority of the groups expressed a low or neutral
level of work involvement, and yet they differed in their configuration
of contract motives. Also, among those with rather high work involvement, we find both a group with relatively balanced voluntary and involuntary motives (the balanced), and a small group of individuals (the
involved) who were involuntarily contracted on a temporary basis.
As in earlier typologies involving motives, we also find differences in
background characteristics, particularly with respect to age (Marler et al.,
2002; Silla et al., 2005) and work-related demographics (De Jong et al.,
in press) such as type of employment contract and sector representation.
In contrast to these studies, no differences in educational level or gender
584
existed, but since typologies were built on different input data and using
different classification techniques, an exact replication of earlier results
may perhaps not be expected.
Going beyond the scope of earlier typology tests that related temporary
workers motives to their characteristics, this study adds an important
component, since it is one of the few to empirically address the question of how certain patterns of motives and involvement relate to the
subjective well-being of temporary workers. Interestingly, comparing
the groups on work-related and general well-being showed significant
differences in five of six indicators tested. Compared to the insignificant
or rather small bivariate correlations between the variables, the contribution of the analysis of patterns becomes evident. The group labelled
the indifferent in particular, and also the misplaced to a lesser degree,
report the least favourable results with respect to both work-related and
more general indicators of well-being. In contrast, positive tendencies
were found for the group of the balanced and the involved, who
expressed most positive workhome interference, and tended to report
the lowest levels of depressive mood prior to work. In between these
clear positive or negative trends, we find two groups, the accepters and
the involuntaries, for whom conclusions are somewhat more difficult.
The accepters report favourably in terms of their general well-being
and express low levels of prior-to-work anxiety and work-related irritation. However, they are also found to be among the groups with lowest
positive workhome interference. The involuntaries report favourably
on general health, but when it comes to life satisfaction and positive
workhome interference, unfavourable results comparable to the misplaced or the indifferent are revealed. We therefore conclude that the
involuntaries seem to show more negative than positive tendencies,
whereas the accepters tend to show more positive than negative trends.
The fact that the differences in well-being reached significance when
controlling for individual and work-related background characteristics,
and when controlling for possible overlap between the well-being indicators, lends further credibility to our findings.
Taking a closer look at the shapes and magnitude of the patterns, some
interesting observations can be made in relation to well-being results.
The balanced and the indifferent have almost identical levels of involuntary contract motives, and the very same is true for the involved
and the misplaced. However, in each of these pairs, the groups in
which this involuntary choice is equalled by high work involvement
and/or voluntary contract motivation, work-related and general wellbeing reports are more favourable. This result supports the idea that
585
586
Methodological Considerations
There are some limitations to this study that need to be addressed, since
they may affect the conclusions that can be drawn. First, this study is
based on cross-sectional data, which unfortunately hampered causal
inferences. However, the results carry important meaning in that they
help to discover associations for which longitudinal tests are indicated.
Second, since well-being was measured with self-reported data, inferences for objective health conditions cannot be made. Third, the sample of temporary workers studied here had an average organizational
tenure of three years, which makes it possible that the respondents
contract motives no longer reflect their initial reasons for accepting
temporary work. It is also possible that the motive patterns reported
(see, for example, the balanced) are the result of a coping mechanism
to reduce cognitive dissonance (Festinger, 1957). Despite the difficulties involved, longitudinal studies are clearly warranted. The results
of this study indicate that the voluntary as well as involuntary motives
carry important information, but future research would benefit from an
improvement of the involuntary motive scale in terms of reliability. This
is particularly important since classificatory results can be improved
when reliable clustering variables are used as input data (Bergman
et al., 2003), a recommendation that our study as compared to many
earlier typologies involving contract motives otherwise lived up to.
Although comprising workers across different sectors, companies and
occupations, the sample is not representative. However, with a majority of involuntary temporary workers, holding a fixed-term rather than
an on-call contract, and being employed over a rather long period, this
sample fits representative Swedish temporary worker samples rather well
(see, for example, Aronsson et al., 2002; Bernhard-Oettel and Isaksson,
2005). Further research may benefit from sampling in other sectors, for
example the healthcare sector, which has one of the highest shares of
temporary contracts in Sweden (Holmlund and Storrie, 2002), and even
other temporary contract types such as self-employment or temporary
agency work to test the generalizability of our findings. Furthermore,
although the sample is limited in size, recent analyses on clustering
methods report a rather good robustness, showing that cluster centroids
align with population centroids for samples approaching about 200 individuals (Moadab, 1998). Thus, particularly for the objective to explore
typical patterns, the sample size of this study appears to be suitable.
Finally, in regard to the classification methods used for identifying patterns, we employed the statistical package SLEIPNER, which
587
Conclusion
This rather exploratory study yields some important conclusions. It
illustrates that temporary workers can be distinguished on the basis of
their individual patterns of voluntary and involuntary contract motives,
and their work involvement. More importantly, links between these patterns and subjective well-being could be established, while identifying
groups with positive trends and particular at-risk groups in this sample.
Overall, this study demonstrates the benefits of accounting for contract
motives and work involvement in relation to each other, which offers a
more holistic picture of how differences in well-being among temporary workers may emerge. Thus, these findings underscore how a pattern
approach can be utilized to bring forth a more comprehensive picture of
how well-being is affected, because it helps us to understand the meaning of seemingly opposite views (e.g. being highly involved, but under
an involuntary contract) and is able to come a bit closer to capturing the
complexity of real life. Individuals rather than just single variables were
in better view, which carries the advantage that the results may be easier
to communicate to practitioners, who can apply them to recruitment,
occupational healthcare and career coaching, for example, or even the
development of political regulations for temporary employment.
In conclusion, it may be said that future studies could also benefit
from using a person-oriented approach, since temporary work indeed
588
Note
This research is part of the Psycones-project (PSYchological CONtracts across Employment Situations) supported by a grant from the EU, Fifth Framework Programme (HPSECT-2002-00121). Further information about the project is available at www.uv.es/~psycon
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Claudia Bernhard-Oettel
is a PhD student at the Department of Psychology at Stockholm University. Her main
research interests concern temporary work,
psychological contracts, employability,
health and well-being.
Kerstin Isaksson
is Professor of Psychology at the School
of Sustainable Development of Society
and Technology, Mlardalen University
in Vsters. Research areas are work and
organizational psychology, mainly with a
focus on social relations in the workplace,
e.g. psychological contracts.
Katalin Bellaagh
is a behavioural scientist employed at the
National Board of Health and Welfare,
which is a government agency under the
Ministry of Health and Social Affairs in
Sweden. She works with methodological
issues within health and medical service
supervision.