Executive Summary: New Era University

NEW ERA UNIVERSITY
College of Business Administration

HUMAN RESOURCE MANAGEMENT
Brigades Quality Improvement Proposal
For the
CBA FACULTY MONITORING SYSTEM
Part 1
EXECUTIVE SUMMARY
Once you start working on something dont be afraid of failure and dont abandon it.
People who work sincerely are the happiest-chanakya
All our dear faculty professors should be respected and obey. By monitoring them, we will
know if they have good attendance percentage, and the causes that will benefit not just the
faculty or professors but also the students.
Our vision is to become a world-class institution of learning with a unique Christian culture of
excellence, discipline and service to humanity to achieve this, we must improve the
monitoring system to provide a high percentage facilities for the faculty members to
motivate them to do their duties and responsibilities . In this case we achieve our aim to
have world class institution learning.
The importance of CBA Faculty Monitoring system is superior monitoring of
professors/faculty to achieve greater performance by allowing us to implement our proposed
quality improvement for monitoring the faculty/ professor. This improvement plan will be fair
for those professors who urge to complete attending their class and those professors who
are always absent. It is important because if our school gets a good feedback, just like we
have discussed in marketing the buzz marketing it will continuously spread without
advertising. Through the words of mouth, our school may gain good reputation that would
be used for the next generation of students.
By monitoring them , it easily to know in the part of the students to understand what is the
possible reason or cause why some faculty members coming late to their class or some
other around they are not attending their classes.
We avoid here, to have a bad impression of some students to their professor why it is late or
absent in their class. Our mission is to provide quality education if some may be many
professors are actually attending their classes. Thats why the purpose of this improvement
plan is to improve CBA faculty monitoring system that will benefit the whole department.
The significance of total quality management is like what this subject is taught to us that
monitoring should be used as a means of gathering information that can be used to improve
quality, not simply to absenteeism of the faculty.
The highlights and findings of our study is majority of the students answers that sometimes
their professors are late. Even though their professor was absent, the professor gives a task
or an activity for that day. But one thing is the result of attending class but stays outside has
also the high percentage of sometimes answer. Thats why we want this improvement plan
to improve the superior monitoring of every faculty. The Quality Management System can be
considered a mechanism for managing and continuously improving more process to
achieve maximum students satisfaction at the lowest overall cost to the organization.
Brigade
Total Quality Management
2nd Semester SY 2014-2015
Page
NEW ERA UNIVERSITY

For the
Part 2
PROBLEM STATEMENT
The following quality issues noted during the actual observation/
experience of the
CBA Faculty Monitoring System:
1. CBA Students will not learn anything due to absenteeism of
their professors.
The CBA classes have a class schedule of either 2 meetings per
week, or only once per week.
Once a professor is preferred to be absent for that day, they will be
miss discussion, report, or quiz.
This will totally not benefit the students because their time is
wasted, their transportation allowance, and tuition fee.
2. Professors who come late above the prescribed time allowance
of 30 minutes.
The students who were waiting will cause too much noise that can
disturb other classes.
The professors who have 2 meetings per week class schedules, two
and a half hours of class will not use efficiently because the
professor is late and they may do less activities because there is
little time left to do those tasks.
If the professor exceeds the allotted late allowance of 30 minutes,
some students may not decide not to attend class and go home.
3. Inconsistent faculty monitoring of CBA personnel.
We, students notice that CBA staff only monitors in the first month
of the start of every semester.
With lack of monitoring personnel, some professors may abuse this
because there is no personnel who will monitor if they really
attending and teaching inside the classroom.
Brigade
Page
NEW ERA UNIVERSITY

For the
Students are aggrieved because they will not learn anything if there
is no monitoring personnel to monitor professor.
Part 3
QUALITY TOOL
MANPOWE
R
MATERIA
Lack of personnel monitoring
Inefficient monitoring sheets
No personnel who will continuously

check if the Professors is inside the
classroom or not
No Monthly attendance
report/record cards
Absenteeism
, Tardiness of
the CBA
Lack of tapping machine for every

CBA classroom
Lack of CCTV Cameras
in the Corregidor.
Inconsistent monitoring procedures

Inadequate policies regarding over
absenteeism and tardiness of professors
METHODS/PROCEDUR
MACHINE/SYSTE
Fishbone Diagram
Brigade
Page
NEW ERA UNIVERSITY

For the
Quality Tool: Process Mapping
Quality Tool:
Value-Creation Processes for New Era University- CBA Faculty
Monitoring System
Brigade
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NEW ERA UNIVERSITY

For the
Process
Attending Class
Tardiness
Monitoring Faculty
During class discussions
Principal Requirements
Low rate of absentees
Must be on time consistently
Accurate, consistent, effective
Class Participation, effective
Inside the classroom
teaching techniques
Proper Ventilation, lightning and
educational facilities
DEMING CHAIN REACTION
Quality Tool:
Brigade
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NEW ERA UNIVERSITY

For the
Quality Tool:
Work process overview for CBA faculty monitoring system
To: Develop process in monitoring CBA faculty system
Brigade
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NEW ERA UNIVERSITY

For the
For: The students and department

By: Giving importance and applying the monitoring process
So that:
Students acquire new knowledge, skill, or proficiency

Students produce better performance in class
Process and development increases its success
Teachers and students good relationship in class
CBA department can lead to school growth and improvement
Conditions:
Required information attendance and correct

Allow students complains
Follow the rules and make the job right
Absence of teachers should comply to deans office
Measures:
Positive comments and feedback

Students report satisfaction
Students apply learning and produce better performance
Good performance in class
Part 4
ROOT CAUSE OF THE PROBLEM
Based on the cause-and-effect diagram (fishbone diagram) we noted
the following attributions to be observed quality problem:
Brigade
Page
NEW ERA UNIVERSITY

For the
MANPOWER
a. Lack of personnel monitoringCBA personnel is not enough to handle the

monitoring of
attendance of each faculty/professors.
b.
No personnel who will continuously check if the Professors is inside the
classroom or not
If there are no personnel some professors will not have fear of attending
their classes or not.
MATERIAL
a. Inefficient monitoring sheetsif the monitoring sheets are inefficient, it can

be ineffective materials to conduct information about the Profs Attendance.
b. No monthly attendance report/record cardsit theres no monthly attendance
report card there will be discrepancy regarding in Profs Attendance.
MACHINE / SYSTEM
a. Lack of CCTV Cameras in the Corregidor lack of CCTV camera can be difficult to
the monitors to conduct accurate information about professors attendance.
b. Lack of tapping machine for every CBA classroom for every classroom there
must be a tapping
machine; its the evidence of truly attending class. This may
have a memory card provided for each tapping machine.
METHODS/ PROCEDURES
a. Inadequate policies regarding over absenteeism and tardiness of

professors With inadequate policies, its like a country without a law.
Theres no orderliness and appropriateness.
b. Inconsistent monitoring procedures- We, students notice that CBA staff
only monitors in the first month of the start of every semester.
Part 5
Survey Results
A. DEMOGRAPHIC PROFILE OF THE RESPONDENTS
Brigade
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NEW ERA UNIVERSITY

For the
Table 1: Frequency Distribution of the respondents when

grouped according to course
COURSE
FREQUENCY
DISTRIBUTION
10
BSBA- HRDM
PERCENTAGE
20%
BSBA-MARKETING MGMT
18
36%
BSBA- FINANCIAL MGMT
18
36%
8%
BSBA- LEGAL MGMT

TOTAL
50
100%
Table 1 shows the number of the respondents when

group according to CBA courses. The percentage of BSBA-HRDM is
20% while BSBA-MARKETING MANAGEMENT and BSBA- FINANCIAL
MANAGEMENT is both 36%, while the percentage of BSBA-LEGAL
MANAGEMENT is 8%. So the majority of the results would be the
BSBA-MARKETING
MANAGEMENT
and
BSBAFINANCIAL
MANAGEMENT.
Table 2 Shows that the performance of attending late in class is only 1

respondents answers that his/her professor is not late in class. These
statements show the unnecessary practices that must not be shown or
notice by their students.
Brigade
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NEW ERA UNIVERSITY

For the
Statement
Always
Never
Sometime
s
45
2. Do your professor remind the class if

he/she will be
absent next
meeting?
3. Do your professor attend class but stays
outside?
4. Do your professor attend on time?
12
36
23
27
11
37
5. Do your professor discusses a lesson and

had consumed overtime?
Total Weighted Mean
11
35
0.78
3.52
0.72
1. Do your professor late in class?
Table 3 Shows the good side of the professors. These statements show
good result because even though they are not present in class they give an
additional task for their students so that the efforts of the students to attend
class are not wasted.
Statement
Always
Sometim
Never
es
6. Do your professor prepare seatwork even
6
38
8
if they will not attend the class?
7. Do your professor remind the monitor if
22
24
6
he/she will not attend the class?
8. Do you ask the CBA office if your
8
29
14
professor is present for that day?
9. Do your professor remind the class
11
32
8
monitor that he/she will be late?
10. Do your professor tell where he/she will
7
23
21
go when he/she leave the room?
Total Weighted Mean
1.08
2.92
1.14
Brigade
Page
10
NEW ERA UNIVERSITY

For the
What might be the possibility why professors are not in class? Put a
check on the right side.
Table 4.
Statement
Tally
Rank
a. Attending seminars
34
Percenta
ge
27%
b. Professor are sick
18
14%
7%
d. Having Lunch
11
9%
e. Earlier class is in the next building
14
11%
f. Have an official business
27
22%
g. Have a part- time job from other

schools
12
10%
125
N/A
100%
c. Absent from earlier class
Total
Table 4 shows the frequency distribution of the respondents

when grouped accoring to their instinct the possibility of their
professors why not attending their respected classes. 34
respondents out of 50 answer that they think that their professors
are attending seminars. And the least possibility is the reason of
being absent from earlier class who got 9 out of 50 respondents.
Part 6
Brigade
Page
11
NEW ERA UNIVERSITY

For the
Recommendation and Benefits

The benefits of CBA Faculty Monitoring System both in terms of tracking the
CBA faculty members to be well-informed the management if the professors attend
or had been out every subjects that they handled and for the CBA students to
become more knowledgeable regarding how their professors manage and split their
time. Observing our current faculty attendance for attending class, we recommend
developing this kind of new monitoring system. These will not only benefit the
current students of CBA but also the next generation of students who will study in
CBA. And also it benefited the NEU because it will gain good quality of faculties and
ways of handling their respected faculty members. If we implement this now, the
CBA will assure that all professors is doing their job and not waste the time of
students who are willing to learn every day. By these benefits and advantages we
recommend the different solutions stated as follows:
1. We recommend the management to provide CCTV cameras and two
personnel that will keep an eye to the screen, and another one staff
that will roam along the CBA department to get some information
why the professors didnt make to attend their respective class
a. If the professors know that they are being monitored, this will help to urge
and motivate
them to really attend their classes every day.
b. This will also help if the professor is always leaving their class during their
class hours.
c. It will lessen the number of professors absentees.
d. CCTV cameras will be a great help on monitoring the professors if they really
attend their
respective classes.
Brigade
Page
12
NEW ERA UNIVERSITY

For the
CCTV Package with Free Installation
Package 1: 4 Cameras
Price: 16,900.00 Free Installation
1 DVR
1 TB Hard Disk
2 Dome Camera
2 Bullet Camera
2 10M Siamese Cable
2 20M Siamese Cable
Contact Number:
0919-576-7267
2. We recommend providing CCTV rooms for superior monitoring.

Brigade
Page
13
NEW ERA UNIVERSITY

For the
This picture shows the design room proposal for CCTV rooms we are
planning to place it at the stair room between NEU rooftop and 4 th floor lobby.
3. We recommend the management to provide a monitoring sheet every
classroom
a. Itll serve as the attendance of every professor.
b. An actual proof if the professor really did attend the class.
4. We recommend the management to provide a fingerprint attendance
machine equipment every classroom
a. The machine will automatically record the professors attendance once he
tapped his ID.
b. It will be one of the upgraded facilities that will help NEU boost up the
schools learning standards.
CCTV
Floor Plan
Installation
Brigade
Page
14
NEW ERA UNIVERSITY

For the
Legend:
Proposed CCTV camera positions
Part 7
Brigade
Page
15
NEW ERA UNIVERSITY

For the
PROPOSED IMPLEMENTATION PLAN

OBJECTIVES
ACTIVITY
Review of CBA
Faculty rules
and regulations
Provision of
appropriate
materials /
methods
regarding
monitoring
system
RESPONSIBLE
D BUDGET
N/A
a. Periodic
review of the
rules and
regulations
b. Creation of
punishment
for
professors
who are
always
absent
c. Periodic
orientation
regarding
CBA Faculty
rules and
regulations
Human
Resource
Department
a. Additional
material for
monitoring
such as
whereabouts
log book,
red, blue and
black ball
pen.
b. Changing old
methods of
monitoring
system into
new ones.
Page
August
2015
N/A
Human
Resource
Department
Brigade
TARGET ESTIMATE
16
August
2015
NEW ERA UNIVERSITY

For the
To avoid time
consuming in
monitoring CBA
Faculty
a. Install CCTV
in a
respected
area of CBA
corridors
including
corridors in
H.S Building
(CBA Rooms)
August
2015
P16,900
August
2015
N/A
CBA
Department &
CSD
Department
b. Ask for
assistance of
CSD
Department
for
installation
of CCTV
To monitor the
professors
reason of not
attending their
class.
a. Appoint 1
CBA
monitoring
personnel
who will
consistently
monitor the
CBA
faculties
reason.
CBA
Department
&
HR
Department
b. Make a
report for
the HR. dept.
Brigade
Page
17
NEW ERA UNIVERSITY

For the
Report the time

attendance by
using the
fingerprint
attending
machine
a. Install
fingerprint
attendance
machine.
b. The
collecting of
data would
be monthly
c. And this will
be recorded
by the HR
dept.
CSD
Department
&
HR
Department
Brigade
Page
18
August
2015
P6,000*17
CBA
rooms
=
P102,000

Executive Summary: New Era University

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NEW ERA UNIVERSITY

College of Business Administration

NEW ERA UNIVERSITY

NEW ERA UNIVERSITY

Lack of personnel monitoring

Inefficient monitoring sheets

No personnel who will continuously

Lack of tapping machine for every

Inconsistent monitoring procedures

NEW ERA UNIVERSITY

Quality Tool: Process Mapping

NEW ERA UNIVERSITY

Inside the classroom

NEW ERA UNIVERSITY

NEW ERA UNIVERSITY

For: The students and department

Students acquire new knowledge, skill, or proficiency

Required information attendance and correct

Positive comments and feedback

NEW ERA UNIVERSITY

a. Lack of personnel monitoringCBA personnel is not enough to handle the

attendance of each faculty/professors.

a. Inefficient monitoring sheetsif the monitoring sheets are inefficient, it can

a. Inadequate policies regarding over absenteeism and tardiness of

NEW ERA UNIVERSITY

Table 1: Frequency Distribution of the respondents when

BSBA- FINANCIAL MGMT

BSBA- LEGAL MGMT

Table 1 shows the number of the respondents when

Table 2 Shows that the performance of attending late in class is only 1

NEW ERA UNIVERSITY

2. Do your professor remind the class if

5. Do your professor discusses a lesson and

1. Do your professor late in class?

NEW ERA UNIVERSITY

b. Professor are sick

e. Earlier class is in the next building

f. Have an official business

g. Have a part- time job from other

c. Absent from earlier class

Table 4 shows the frequency distribution of the respondents

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Recommendation and Benefits

NEW ERA UNIVERSITY

CCTV Package with Free Installation

2. We recommend providing CCTV rooms for superior monitoring.

NEW ERA UNIVERSITY

NEW ERA UNIVERSITY

NEW ERA UNIVERSITY

PROPOSED IMPLEMENTATION PLAN

NEW ERA UNIVERSITY

NEW ERA UNIVERSITY

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