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Publication Date
This manual was published on January 7, 2011
This manual was updated on April 11, 2012
Copyright
Copyright 2011, F5 Networks, Inc. All rights reserved.
F5 Networks, Inc. (F5) believes the information it furnishes to be accurate and reliable.
However, F5 assumes no responsibility for the use of this information, nor any
infringement of patents or other rights of third parties which may result from its use. No
license is granted by implication or otherwise under any patent, copyright, or other
intellectual property right of F5 except as specifically described by applicable user
licenses. F5 reserves the right to change specifications at any time without notice.
Trademarks
3-DNS, Access Policy Manager, APM, Acopia, Acopia Networks, Advanced Client
Authentication, Advanced Routing, Application Security Manager, ASM, AskF5, ARX,
BIG-IP, Data Manager, DevCentral, Edge Client, Edge Gateway, Edge Portal, Enterprise
Manager, EM, F5, F5 Networks, the F5 logo, F5 Management Pack, Fast Application
Proxy, Fast Cache, FirePass, Global Traffic Manager, GTM, iControl, Intelligent
Browser Referencing, IBR, iHealth, Intelligent Compression, IPv6 Gateway, iQuery,
iRules, iRules OnDemand, L7 Rate Shaping, Link Controller, LC, Local Traffic
Manager, LTM, Message Security Module, MSM, NetCelera, OneConnect, Packet
Velocity, Protocol Security Module, PSM, Real Traffic Policy Builder, SSL
Acceleration, StrongBox, SYN Check, TCP Express, Traffic Management Operating
System, TMOS, TrafficShield, Transparent Data Reduction, TDR, VIPRION, WANJet,
WAN Optimization Module, WOM, WebAccelerator, WA, and ZoneRunner, are
trademarks or service marks of F5 Networks, Inc., in the U.S. and other countries, and
may not be used without F5's express written consent.
All other product and company names herein may be trademarks of their respective
owners.
Contents
Chapter 1: What is BIG-IP iHealth?
What does the BIG-IP iHealth system do with my qkview file?
Chapter 4: How do I delete my qkview files from the BIG-IP iHealth system?
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2.
Click System.
3.
Click Support.
The Support Snapshot page will display.
4.
5.
6.
Click the Download Snapshot File button to download the qkview file to your local
computer.
Note: You can also manually generate a qkview file using the command line qkview
utility. For information about the qkview utility, including detailed instructions about
creating a qkview file, refer to SOL12878: Generating BIG-IP diagnostic data using the
qkview utility (10.x - 11.x).
Important: Some web browsers may incorrectly append a file extension (such as .zip) to
the downloaded qkview file. Ensure that the filename of your qkview file ends in .tar.gz
before continuing.
Navigate to https://ihealth.f5.com.
2.
3.
4.
5.
6.
Optional: If you have an open support case with F5 Technical Support, you may add
your case number to the F5 Case field. If you do not have an open support case
related to this qkview file, leave the field blank.
7.
Optional: You may add your own identifier to the External Case field for tracking
purposes.
8.
Click Upload.
Once the upload has completed, the BIG-IP iHealth system may take several minutes
to process the data.
2.
3.
Click the red minus button to the right of the qkview file you would like to delete.
A pop-up window will ask you to confirm your choice.
4.
Confirm.
The BIG-IP iHealth system will immediately remove the qkview file from your
MyQKViews list. Deletion from the rest of the BIG-IP iHealth system will take several
minutes, as the BIG-IP iHealth system synchronizes the request between the F5 data
centers.
Note: If you delete a qkview file that is needed to troubleshoot your open support case,
F5 Technical Support may request that you upload the file again for diagnostic purposes.
System
The System section provides details about your BIG-IP systems hostname, platform,
chassis, and blade.
Configuration Totals
A total count of all virtual servers, nodes, pools, iRules, SNATs, NATs, and monitors
associated with your configuration is provided in the Configuration Totals section.
Software
The Software section provides information about your product and the running software
version, including links to details regarding installed hotfixes.
Product
The Product section lists all of your TMOS modules, and whether they are licensed and
provisioned.
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