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OUTLINE

2014 overview of industry global and national


2014 Michigan tourism year-in-review
2015 Michigan tourism forecast

The Pure Michigan Governors Conference on Tourism


March 22-24, Grand Rapids, MI
Dr. Sarah Nicholls and Dr. Dan McCole
Department of Community Sustainability
Michigan State University
Michigan Tourism Outlook 2015

1
Michigan State University, Department of CSUS

2
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

TOURISM INDUSTRY ON THE GLOBAL LEVEL (UNWTO)

International arrivals up 4.7% in 2014 (to 1.1 billion)

Compared to projected increase of 4-4.5%

Increases By Region:

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Michigan Tourism Outlook 2011
2015

Michigan State University, Department of CSUS

Americas

+7%

Asia & Pacific

+5%

Europe

+4%

Middle East

+4%

Africa

+2%

Source: UNWTO
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

TOURISM INDUSTRY ON THE GLOBAL LEVEL (UNWTO)

TOURISM INDUSTRY ON THE GLOBAL LEVEL (UNWTO)

A pickup in expenditure on international tourism from


traditional source markets compensated for the
slowdown of the large emerging markets, which had
been driving tourism growth in previous years.

Forecast for 2015

Detailed receipts data will be published in April 2015

International tourism arrivals projected to increase


3-4%

Source: UNWTO
Michigan Tourism Outlook 2015

We expect demand to continue growing in 2015 as the


global economic situation improves even though there
are still plenty of challenges ahead. On the positive
side, oil prices have declined to a level not seen since
2009. This will lower transport costs and boost
economic growth by lifting purchasing power and
demand in oil importing economies.

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Michigan State University, Department of CSUS

Source: UNWTO
Michigan Tourism Outlook 2015

6
Michigan State University, Department of CSUS

TOURISM INDUSTRY ON THE NATIONAL LEVEL

TOURISM INDUSTRY ON THE NATIONAL LEVEL

The US received a record 75 million international visitors in 2014


(up 7% over 2013)

Spending by inbound international travellers up 3.5% ($222 billion)

Spending by outbound international travellers up 7.3% ($146 billion)

2014 was the 26th consecutive year that the travel and tourism
industry generated a balance of trade surplus in the US.

"Since mid-last year, the strength of the dollar has increased by


about 7%. This is good news for Americans, but what does it mean
for inbound international travel? It would take some time for a
sustained change to the dollar to have an affect here[T]he cost of
consumer goods here in the U.S. remains lower compared to many
other major economies around the world. (Roger Dow, Feb. 10, 2015)

This latest international visitation figure is the fruit of a lot of hard


work by the American travel community and policymakers in
Washington. This kind of incredible upsurge doesnt happen by
accident, especially because other countries are competing harder
than ever for international travel dollars. {as are states within the US}

Recent policy moves like renewing the Brand USA public-private


partnership to market the U.S., adding Customs and Border
Protection officers, expanding Global Entry and the Visa Waiver
Program, and extending the validity of Chinese tourist visas all add
up to make this kind of success possible.

The Obama administration has made it clear that it recognizes the


economic potency of international travel, and has prioritized travelrelated policies accordingly, setting a goal of 100 million international
visitors by 2021.

Sources: US Dept. of Commerce, US Travel Association , skift.com

Source: U.S. Travel Association (USTA)

7
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

CHANGE IN TOP 10 INBOUND US INTERNATIONAL MARKETS


2014 vs. 2013
Country

% Change in Visitors

CANADA

-2

MEXICO
UNITED KINGDOM

54% of visitors

US$ 16%

+19
+4

JAPAN

-4

BRAZIL

+10

PR CHINA (EXCL. HK)

+21

GERMANY

+3

FRANCE

+8

SOUTH KOREA

+7

AUSTRALIA

+6

top three
ports (New
York/JFK,
Miami, LA)
accounted
for 41% of
overseas
arrivals
9

Source: U.S. Dept. of Commerce


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

8
Michigan State University, Department of CSUS

TOURISM INDUSTRY RELATIVE TO OTHER SECTORS

2015 is off to a remarkable start travel now accounts for 10% of


all U.S. exports.

While travel exports rose for a 4th consecutive month [in Jan 2015],
other exports of goods and services fell for a 3rd consecutive month.

Travel employment rose for an eighth consecutive month So far,


the industry has added 75% more jobs than the first two months of
last year, while creation in the rest of the economy is only up 50%.

Since the employment recovery began, the travel industry has


added 869,400 jobs, outpacing job growth in the rest of the economy
by 33 percent.

Source: U.S. Travel Association (USTA)

10

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

TOURISM INDUSTRY RELATIVE TO OTHER SECTORS

Continued investment and improvements to U.S. infrastructure at


all points of entry - ports, airports and roads - will be vital to ensure
the travel experience in the United States remains competitive and
meets the expectations of all travelers, domestic and
international.

"Modernizing America's travel infrastructure is central to our


nation's long-term success This starts with Congress
reauthorizing the Federal Aviation Administration and the Federal
Surface Transportation programs this year."

Presentation by Safe Roads Yes! Coalition Tuesday AM

Source: U.S. Travel Association (USTA)


Michigan Tourism Outlook 2015

11
Michigan State University, Department of CSUS

12

MICHIGAN TOURISM INDUSTRY INDICATORS:


TOTAL PRECIPITATION BY SEASON

MICHIGAN TOURISM: A LOOK BACK AT THE YEAR 2014

Weather

50%
2014 vs. 2013

Consumer confidence

2014 vs. normal

19.4%

25%
Percentage change

Hotel data
Sales and use tax
CVB taxes and assessments
Visits to attractions

10.4%

12.3%

9.4%

10.6%
1.9%

0%

-25%

-21.3%
-26.1%

-28.4%

Gas prices, traffic counts and bridge crossings

-35.2%
-50%
Winter '13-'14

Spring '14

Summer '14

Spring: March, April, May


Summer: June, July, August

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS:


AVERAGE TEMPERATURES BY SEASON
25%

Winter '14-'15

Fall: September, October, November


Winter: December, January, February

Source: Midwestern Regional Climate Center.

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 VS 2013 PRECIPITATION BY MONTH
19.0%
90%

2014 vs. 2013

2014 vs. 2013

2014 vs. Normal

65%
0%
-1.1%

-1.8%

-5.3%

-4.2%

Percentage change

Percentage change

Fall '14

-4.3%

-9.5%
-20.2%

-25%

2014 vs. Normal

40%
15%
-10%

-33.0%
-35%

-40.6%
-50%
Winter '13-'14

Spring '14

Summer '14

Spring: March, April, May


Summer: June, July, August

Fall '14

-60%

Winter '14-'15

Jan

Feb

Mar

Apr

May

Jun

Jul

Fall: September, October, November


Winter: December, January, February

Sept

Oct

Nov

Dec

2014 vs. 2013 9.0%

Source: Midwestern Regional Climate Center.


Source: Midwestern Regional Climate Center.

2014 vs. Normal + 10.9%

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Michigan Tourism Outlook 2015

Aug

Annual Changes:

Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 VS 2013 TEMPERATURE BY MONTH

Michigan Tourism Outlook 2015

16

Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 VS 2013 CONSUMER CONFIDENCE INDEX
50%

2014 vs. 2013

40%

40%

CCI

Percentage change

Percentage change

2014 vs. Normal

15%

-10%

30%
20%
10%
0%

-35%
-10%
-60%
Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sept

Oct

Nov

-20%

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sept

Oct

Nov

Dec

Annual Changes:
Source: Midwestern Regional Climate Center.

Michigan Tourism Outlook 2015

Average Annual Score: 2013 73, 2014 87

2014 vs. 2013 4.8%


2014 vs. Normal 6.4%

Source: The Conference Board

17

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Annual Change: + 18.69%

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Michigan State University, Department of CSUS

HOTEL OCCUPANCY IN THE US AND MIDWEST:


2014 AND CHANGE IN 2014 v. 2013

HOTEL OCCUPANCY: US/MICHIGAN/DETROIT


2000-2014
70%
Detroit
66.6%

65%

Michigan

65.1%

US
63.7%
64.4%

Occupancy Rate (%)

60.3%

60%
58.9%

55%

50%

Michigan = 39th ()
Detroit = 22nd (of top 25) ()

Source:
Smith
Travel
Research.

45%
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

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Source: Smith Travel Research.


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Occupancy

ADR

RevPAR

USA

64.4%
(+3.6%)

$115.32
(+4.6%)

$74.28
(+8.3%)

Michigan

58.9%
(+2.3%)

$91.72
(+5.1%)

$54.00
(+7.5%)

Detroit

65.1%
(+4.0%)

$89.06
(+5.9%)

$57.97
(+10.0%)

Detroit exhibited the 10th


largest improvement in
year-end occupancy of the 25
largest US markets in 2014

Source: Smith Travel Research.


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

HOTEL AVERAGE DAILY RATE IN THE US AND MIDWEST:


2014 AND CHANGE IN 2014 v. 2013

MICHIGAN TOURISM INDUSTRY INDICATORS


2014 VS 2013 HOTEL DATA

Michigan exhibited the 36th


largest improvement in yearend occupancy of all US
states in 2014

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Michigan Tourism Outlook 2015

Source:
Smith Travel
Research.

21
Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS: 2014 VS 2013


MONTHLY CHANGES IN HOSPITALITY TAXES (SIC 701)

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS: 2014 VS 2013


PERCENT CHANGE IN ASSESSMENTS AND PROPERTIES

$16
Assessments

2014 Use

# of Properties

2013 Sales

$10

2013 Use

$8
$6

CVBs (Properties) Responding:

$4

UP: 1 (302), NLP: 13 (382),


SLP: 13 (678).

$2

Percentage change

$12
Millions

10%

2014 Sales

$14

6.1%

3.8%

1.0%
0.2%

0.7%

0.8%

0%
U.P.

$0

5.7%

4.6%

5%

N.L.P.

S.L.P.

Statewide

Jan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sep. Oct. Nov. Dec.

* EXCLUDES effects of increases in assessment rates *


~ our measure of spending ~
Source: Michigan Department of Treasury,
Office of Revenue and Tax Analysis.

Michigan Tourism Outlook 2015

Annual Changes (through October):


Sales 6.9% Use + 4.3%
Total Sales & Use + 0.5%

23

Michigan State University, Department of CSUS

Source: 2015 Dept. of CSUS Survey of Assessments

Michigan Tourism Outlook 2015

n = 39

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Michigan State University, Department of CSUS

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 VS 2013 GAS PRICES

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 vs. 2013 VISITS
-5%

5%

15%

8.25%

10%

All U.S. National Parks

4.13%

Sleeping Bear Dunes National Lakeshore

2.40%

Gas Prices

0%

Greenfield Village

0.20%

Percentage change

-15%

All MI National Parks

0.20%

MI Welcome Centers

-1.32%

Fort Mackinac

-3.45%

Colonial Michilimackinac

-4.70%

Henry Ford Museum

-8.26%

-10%

-20%

Pictured Rocks National Lakeshore

-10.53%

-30%

Isle Royale National Park

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sept

Oct

Nov

Dec

Percentage change

Average PPG in MI: 2013 $3.60, 2014 $3.42


Sources: MI DNR; MI DNR State Historic Parks;
US National Park Service.

Source: AAA Michigan.

Michigan Tourism Outlook 2015

Annual Change: 4.94%

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* new listings always welcome! *

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

MICHIGAN TOURISM INDUSTRY INDICATORS:


2014 VS 2013 TRAFFIC

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Michigan State University, Department of CSUS

TRENDS IN TRAFFIC COUNTS ON MICHIGAN BRIDGES


2014 v. 2013 TRAFFIC

10%

5%
Traffic Counts

0%
Percentage change

Percentage change

5%

0%

-1.2%

-1.4%
-5%

-0.9%
-1.8% -1.8%

-2.6%

-4.2%

-5.9%
Cars Only

-10%
All Traffic

-5%

-10.6%

-15%
Mackinac Bridge Ambassador Bridge
-10%
Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sept

Oct

Nov

Dec

Detroit-Windsor
Tunnel

Blue Water Bridge International Bridge

Annual Change:
+ 0.7%

Source: Michigan Department of Transportation.

Source: Public Border Operators Association (PBOA) http://www.bwba.org/trafficstats_e.html

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

TRENDS IN TRAFFIC COUNTS


ON SELECTED MICHIGAN BRIDGES

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

SUMMARY OF MICHIGAN TOURISM INDUSTRY


2014 VS 2013 INDICATORS

Weather: 2014 was drier (-9%) and cooler (-5%) than 2013
(though wetter (+11%) than normal)

Consumer confidence: up 19%


Hotel indicators: occupancy up 2%, ADR up 5%

Sales and use tax: up 0.5% (through Oct)

Millions

Assessments: up 5.7%

Visits to attractions: variable

Mackinac Bridge

Blue Water Bridge

Gas prices: down 5%

Ambassador Bridge
Detroit-Windsor Tunnel

Travel activity (as measured by traffic):

International Bridge

2014

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

2001

2000

1999

1998

1997

1996

1995

1994

1993

1992

1991

1990

1989

1988

statewide traffic counts up 1%


all bridges down 1-10%

Source: Mackinac Bridge Authority; Blue Water Bridge Authority, MDOT, Public Border Operators Association (PBOA).

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

DTW all traffic up 1%


Michigan Tourism Outlook 2014

30
Michigan State University, Department of CSUS

Factors That Impact Our Forecast


Last years results
Economic indicators
Tourism trends
Pure Michigan activity
CVB projections
National forecasts
Misc. issues
Forecast Advisory Team discussion
1
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

2
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

HOW ACCURATE WERE MSUS PROJECTIONS


FOR MICHIGAN TOURISM IN 2014?

The Forecast Advisory Team


Participants in 2015 Meeting:

2014

Dr. Don Holecek

Michael OCallaghan

Lori Langone

Tracy Padot

Dave Lorenz

Dr. Annie Rummel

Dr. Dan McCole

Bill Sheffer

Dr. George Moroz

David West

Travel prices
Travel volume
Travel spending

Dr. Sarah Nicholls

3
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Projected
by MSU

Actual
data

+ 4%

+4.5%

+ 1.5%

+1%

+ 4.5% +0.5%

Source: MSU Department of CSUS; Michigan Department of Transportation;


Michigan Department of Treasury; Bureau of Labor Statistics.
Michigan Tourism Outlook 2015

4
Michigan State University, Department of CSUS

HOW ACCURATE WERE MSUS PROJECTIONS


FOR MICHIGAN TOURISM OVER THE YEARS?
9%
Great
Recession

5%
1%

Economy

-3%
-7%
-11%

Ability to spend on travel


Projected travel spending

and

Recorded travel spending

Willingness to spend on travel

-15%
2005 2006 2007 2006 2007 2008 2009 2010 2011 2012 2013 2014
Source: MSU Department of Community Sustainability; Michigan Department of Treasury.
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

6
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

GROWTH OF REAL GDP - UNITED STATES

Stock Markets
Dow Jones
Nasdaq
Industrial
Composite
Average

6
5
4

3.2

Percentage

3.0

2.9

2.2

2.2

1.8

2.1

2.2

3.3

2.1

0.4

1
0
-1

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

March 5, 2012

12,962

2,950

1,364

Mar 4, 2013

14,127

3,182

1,525

Mar 4, 2014

16,395

4,351

1,873

Mar 13, 2015

18,127

5,026

2,108

+10.6%

+15.5%

+12.5%

18,288
Mar 15

5,132
Mar 00

2,117
Mar 15

% change (from Mar 2014)

2015p 2016p

S&P 500

Record Highs

-2
-3
-2.6

-4

p = projected

Source: RSQE - University of Michigan.


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Currency Exchange Rates Per $1 U.S.

8
Michigan Tourism Outlook 2015

Currency Exchange Rates Per $1 U.S.

Mar 22

Mar 4
2014

%
change

US $ is

2015
Canadian $

1.26

1.10

14.5%

Stronger

Canadian $

Euro

.92

.72

27.8%

Stronger

Euro

Pound (UK)

.67

.59

13.6%

Stronger

Pound (UK)

Peso (Mexico)

15.05

13.29

13.2%

Stronger

Peso (Mexico)

Yen (Japan)

120.02

101.39

18.4%

Stronger

Yen (Japan)

Yuan (China)

6.12

6.12

0.%

Even

Yuan (China)

Real (Brazil)

3.22

2.33

38.2%

Stronger

Real (Brazil)

FRB Broad
Index

116.64
(Mar 11, 2015)

100.76
(Feb 26, 2014)

15.8%

Stronger

FRB Broad
Index
9

Source: Currencies - www.oanda.com; Federal Reserve Bank.


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan State University, Department of CSUS

Mar 22

Mar 4
2014

%
change

US $ is

2015
1.26

1.10

14.5%

Stronger

.67

.59

13.6%

Stronger

13.2%

Stronger

101.39

18.4%

Stronger

6.12

0.%

Even

3.22

2.33

38.2%

Stronger

116.64
(Mar 11, 2015)

100.76
(Feb 26, 2014)

15.8%

Stronger

2015 Intentions for Travel


.92
.72
27.8%
Spending
15.05
13.29
International
Travel:
120.02

Domestic:
6.12

Source: Currencies - www.oanda.com; Federal Reserve Bank.


Michigan Tourism Outlook 2015

Stronger

10
Michigan State University, Department of CSUS

Michigan Unemployment

U.S. Unemployment
Current
Reading:
5.5

Jan/10

Jan/12

Source: The Bureau of Labor Statistics; TradingEconomics.com


Michigan Tourism Outlook 2015

Jan/14

11
Michigan State University, Department of CSUS

Source: Michigan Department of Labor & Economic Growth


Michigan Tourism Outlook 2015

12
Michigan State University, Department of CSUS

Comerica Banks
Michigan Economic Activity Index

Jan/09

Jan/10

Jan/11

Jan/12

Jan/13

Gasoline Prices

Jan/14

Jan/15

Source: Comerica Banks

13

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Source: GasBuddy.com
Michigan Tourism Outlook 2015

14
Michigan State University, Department of CSUS

U.S. Consumer Sentiment


Current
Reading:

91.2
Mar
2014:

81.6

Source: The Conference Board; TradingEconomics.com


Michigan Tourism Outlook 2015

15
Michigan State University, Department of CSUS

Source: Statistics Canada; US Census Bureau; Environics Analytics

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Housing

17
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

18

Michigan Housing Prices

19
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan State University, Department of CSUS

Housing: 2015 Forecast

Housing: 2015 Forecast

Source: Zillow.com
Michigan Tourism Outlook 2015

20

Source: Zillow
Michigan Tourism Outlook 2015

21
Michigan State University, Department of CSUS

22

Source: National Association of Realtors


Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

U.S. Housing

U.S. Housing

Prices up in 246 out of 277 markets

Housing prices will likely rise faster than


incomes

But at a lower rate than the previous year

Mortgage rates expected to rise

15% of all homes (5.4 million homes) are still


below water

Forecast for U.S. housing prices (Kiplinger)

Lowest since before housing bust, but still a lot of


homes

1st time home buyers (typically about 40% of


home purchases): Lowest purchase rate since
1987

Existing home sales:


New Home sales:
23

Michigan Tourism Outlook 2015

3.5%

Forecast for U.S. housing sales volume

Michigan State University, Department of CSUS

8%
25%

By end of 2015, Millennials will be largest


group of homebuyers
Michigan Tourism Outlook 2015

24

Michigan State University, Department of CSUS

Summary of Economy

Summary of the Economy

Better than this time last year on all measures

GDP

Many Americans are still hurting economically,


but not the ones who tend to travel

Stock Markets
Unemployment

As it relates to tourism, little in the economy


points to a downturn in ability and willingness to
spend

Consumer Confidence
Strength of Dollar
Housing
Michigan Economic Activity
25
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

NOTE: These are the same words I used to


summarize the economy last year
Michigan Tourism Outlook 2015

26

Michigan State University, Department of CSUS

Traveller Sentiment Index

Tourism Trends

27
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Source: MMGY Global

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

29

30

The Digital Elite


The Internet
and Travel

31
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

The Digital Elite

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

How Do Travelers Use


the Internet?
Ideas and
n
Inspiratio

38% access
internet from
all three devices
Up 5% since 2013

Compa
re
Featur
es
and Pr
ices

Advice &
Reviews

Make on
rvati
s
e
R e

To Stay in
Touch

33
Source: MMGY Global

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Ideas and Inspiration


Sites and Apps

34
Michigan Tourism Outlook 2015

Ideas and Inspiration

Device

Sites and Apps


ocial
Social
use s Media
33% for travel
media s and
idea tion
a
inspir
87% under age
34 use
Facebook for
travel
inspiration

Social Media

35
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan State University, Department of CSUS

Device
71% o
who u f those
s
Media e Social
d
a mob o so via
ile de
vice

36
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Advice and Reviews


Sites and Apps

Advice and Reviews

Device

Device

Sites
and
atedApps
indic
e
58%
onlin
at an had with
thWebsites
iew
revReviews
their
nced
influe ecisions
ld
trave

Websites with
Reviews

50%
of tri
adv
p
acce isor use
rs
ss vi
a mo
bile

After engaging with


reviews, occupancy
rate grew at 2x rate
of brands that didnt
37
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Compare Features and Prices


Sites and Apps

Device

38
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Compare Features and Prices


Sites and Apps

DMOs #1
Closely
followed by
OTAs and
Suppliers

Device

39
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Make Reservation
Sites and Apps

Michigan State University, Department of CSUS

Make Reservation

Device

Suppliers and OTAs

41
Michigan Tourism Outlook 2015

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Sites and Apps

Device

Suppliers and OTAs

2/3 o
f Orb
itz
mo
book bile
ing
sam s are
e da
y

ade
, 80% m
In 2015 urchase
travel p by
online r
te
compu
: 5%
Mobile %
14
:
e
Phon
Michigan Tourism Outlook 2015

42
Michigan State University, Department of CSUS

To Keep in Touch
Sites and Apps

Keep in Touch
se

u
61% and
Sites
iaApps
ial Med

Device

Soc

while

g
Social
travelinMedia

Social Media

85% o
f Ame
ricans
(87%Device
inte
use sm rnational)
art ph
on
while
traveli e
(46%
ng
use a
tablet)

19% post on
vacation to make
others jealous
It wouldnt be a
vacation if others didnt
know I was on it.

43
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

45
Michigan State University, Department of CSUS

Trips to Enhance Life >


Trips to Communicate Status
47
Michigan Tourism Outlook 2015

44

Michigan State University, Department of CSUS

53% of parent agree:

Family Travel

Michigan Tourism Outlook 2015

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Family vacations are one of the few


things that families do together.

46

Source:
USTAOutlook
Travel Effects
Michigan
Tourism
2015

Michigan State University, Department of CSUS

40% of families
have been on a multi-generational
vacation
48

Source:
USTAOutlook
Travel Effects
Michigan
Tourism
2015

Michigan State University, Department of CSUS

Authentiseeking

49
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

50
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

People dont want to be


identified as a tourist

51
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

52
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

What important trend


Has fed off of
these others?
53
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

54

Peer-to-Peer Travel (P2P)

55
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

56
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

57

58

Cons

Pros
Its
authentic

Facilitated
by internet

Michigan Tourism Outlook 2015

Its soc

ial

n
actio
Inter cals
lo
with

Great for multigenerational


travel

Cuts out middle


man
Consumer friendly
Benefits the supplier
Intrinsic benefits

59

Michigan State University, Department of CSUS

Safety concerns
Difficult to tax
Often dont pay bed tax
Free-riding on
destination marketing

60
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

10

Forecast

61
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

2014
Actual

Michigan State University, Department of CSUS

USTA FORECAST FOR U.S. TRAVEL IN 2015

What do CVBs Think Will Happen to Room Assessments?


(CVB Survey Results)
2014
Projections

62
Michigan Tourism Outlook 2015

2015
Projections

Upper Peninsula

+2.2% 3.8+% +3.0%

Northern Lower P.

+1.1% +4.6% +2.9%

Domestic
Leisure
Volume

Domestic
Business
Volume

1.6%

1.7%

International
Visitors

4.1%

Southern Lower P.

+4.0

+6.1%

+3.0
63

Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

Domestic
Spending

3.6%

6.7%

*Excluding International Airfares

64

Source: United States Travel Association (Annual Travel Forecast)


Michigan Tourism Outlook 2015

International
Spending*

Michigan State University, Department of CSUS

MSU GROWTH PROJECTIONS


FOR MICHIGAN TOURISM IN 2015

Travel prices

+3%

Lodging and restaurant price changes / 2

Travel volume

+1.5%

Travel spending

+2.5%

Traffic counts

Lodging sales and use tax collections

MSUs 2015 Forecast


Michigan Tourism Outlook 2015

65

Michigan State University, Department of CSUS

66
Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

11

CONTACT INFORMATION

THE WILD CARDS

Weather!

Dr. Sarah Nicholls (nicho210@msu.edu)

Sharp spike in gas prices

Dr. Dan McCole (mccoleda@msu.edu)

U.S. markets/economy

Department of Community Sustainability


Michigan State University
480 Wilson Road Rm. 131
East Lansing, MI 48824-1222

War / terrorism

Phone: 517-353-5190
Fax:
517-353-8994
www.csus.msu.edu

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

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Michigan Tourism Outlook 2015

Michigan State University, Department of CSUS

12

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