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#118, 3rd Street, S.R.

P Colony,
Periyar Nagar, Chennai-600082
Mobile: +91 9884584422
E-mail: kayalnatanam@gmail.com

Kayalvizhi N

OBJECTIVE To attain tremendous career growth by utilizing my extreme caliber and probable
to work with dedication and passion

ACADEMIC Graduation
CREDENTIALS
Degree : Bachelor of Computer Application
College : MOP Vaishnav College For Women, Nungambakkam,
Chennai-600034, Tamilnadu, India
Year of Passing : April 2007
Focus Area : Computer Application
Cumulative Average : 83%

Post Graduation
Degree : MSC Information Technology
University : University of Madras Distance Education
Year Completed : Nov 2009
Cumulative Average : 80%

WORK
Name of the Organization : Infosys Technologies Limited
EXPERIENCE
Designation : Senior Operations Executive
Address of the Employer : Mahindra City,
Chennai
From : 13th Aug 07 – Till Date
Duration : 29 Months
PROJECT Project Title : SAP XI Support and Maintenance
DETAILS Project Duration : 15 Months
Technologies : SAP XI- Integration Repository, RWB,
Integration & Adapter Engine

CLIENT DESCRIPTION
RIO TINTO - A Leading Mining Industry

DESCRIPTION OF THE PROJECT


Production Support and Maintenance of SAP XI

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Part of 24/7 support team handling SAP Technology (XI).


• Key responsibilities are to provide solution by analyzing and fixing
the issue.
• Analyzed the root cause for the problem and received appreciation from
onsite Team Lead
• Interacts with different process team and coordinates with Onsite Team to
provide required information to solve the issues.
• Involved in analysis on various Incident Management, Business Process
Management and Enterprise Application Integration
• Resolving tickets and ensuring SLA
• Share knowledge with peers for effective functioning of the team.
• Ensure that all the defined processes and procedures are followed for the
project.
• Provide quick response and clear communications with the Customer and the
Team.
• Carrying out impact analysis for defects reported and providing
technical fix
PROJECT Project Title : SAP PI Enhancement Support
DETAILS Project Duration : 4 Months
Technologies : SAP PI- Integration Repository, RWB,
Integration & Adapter Engine

CLIENT DESCRIPTION
ALBEMARLE – Chemical Industry

DESCRIPTION OF THE PROJECT


Production Enhancement Support in SAP PI

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Solving enhancement requests, exploring alternate functionalities


• Involve in end-end implementation of enhancements.
• Design & Development of the deliverables
• Share knowledge with peers for effective functioning of the team.
• Ensure that all the defined processes and procedures are followed for the
project.
• Provide quick response and clear communications with the Customer and
the Team
• Creating Unit Test Cases & carrying out unit test
• Validating the system to ensure that requirements are met
• Processing the Ticketing Tool workflow to move the Enhancements to
Production
• Documenting the Process
TECHNICAL • Tools - SAP NetWeaver
SKILLS • Ticketing tool – Essnce, OVSD, Remedy

• Databases – Oracle, SQL Server

• Platforms – Windows, Unix

• Programming languages – C, C++, Java, Visual Basic

• ERP – PeopleSoft, SAP(XI)


CERTIFICATION

Accreditation as an “Oracle Business Intelligence Applications


Sales Champion” by Oracle Partner Network

SPECIAL
SKILLS
Other Skills

Higher in Type Writing with Distinction


Comprehensive Problem Solving ability
Actively participated in Organizational activities
Ability to work hard with dedication and flexibility
Good Team Player

PERSONAL
DATA
Father’s Name: K. NATANAKUNCHITHAPATHAM
Date of Birth: 01-Jun-1987
Nationality: Indian
Marital Status: Single
Languages Known: English, Tamil
Passport Number: G3716846 (Valid till 2017)

I hereby declare that the above furnished information is true to the best of my knowledge and I bear
the responsibility for the accurateness of the above mentioned particulars.

Place: Chennai.
Date:
[N.Kayalvizhi]