SAMUEL ERICKSON

Technologist Researcher

Cognitive Scientist

My profession as a technologist is directly influenced by my education as a cognitive scientist.

Not only do I enjoy finding the best solutions to problems but also finding new, creative,
interdisciplinary ways of doing so. I am very task oriented and high focus. You will find me
performing at my best when there is a large challenge that needs to be overcome whether it is a
project at work or a long course triathlon.

References
Available Upon Request

Education
B.S. Dual Major: Cognitive
Science & Psychology
Minnesota State University
Mankato Minnesota
December 2014
A.A. Psychology
Riverland Community College
Post-Secondary Enrollment
May 2009

About me
Triathlete
Train for and compete in all
distance of triathlons
Audiophile
Listening to great music on a
hi-fidelity sounding system

Certifications
ITIL

Work Experience
2009-2015 MNSU, Mankato Information Technology Services
Director of Technology - SBS

Accomplishments

Department leadership, formulat

ing strategic vision, relationship
management, classroom innovation, learning space design, budget
management, tech consulting
Knowledge Management (KCS)

Assimilated and piloting new

classroom presentation
technology

Campus Lab Manager

Established working relationships between SBS departments and ITS

Gamified our knowledge management system

Maintenance of all academic computer labs, project management,

budget management, software
troubleshooting

IT Service Desk Student Director

Student management, hiring processes, training, communication,
customer service skill coaching

Research Assistant

Accomplishments

Prince2 Practitioner (IP)

Biological Psychology Tutor/TA

Contact
Samuel Erickson
422 Belgrade Ave Apt 203
North Mankato, MN 56003
507-369-3068
Samuel.P.Erickson@gmail.com

Created all content for digital

badging in knowledge management

2010-2014 MNSU, Mankato Department of Psychology

Prince2 Foundation (IP)

Project Management

Redesigned student
organizational structure of
department as a student

Formulated backend processes,

implemented within department,
coached and supported users

Data collection, survey creation,

statistical analysis, data interpretation, research strategy formulation,
scientific writing

ITIL Foundations

Department wide implementation of knowledge management

system in 10 months

Teaching advanced material

Presented research at state

and national conferences
Awarded Foundation Grant
Taught Learning & Memory
sections of Biological
Psychology
Publication under review

Skills

Process
Implementation

Knowledge
Management

Service Desk
operations

Relationship
management

Software
management

Computer diagnostics/troubleshooting

Learning Theory

Customer service

Research