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7/5/08 2:15:36 PM
MAY 2008
Amendment 2008/1P
Authorised by C Koo, Group Manager Parcels, Australian Postal Corporation
Purpose
The Parcel Post Guide contains the standards of the Australian Postal Corporation regarding Parcel
Post services within Australia. The Parcel Post Guide is revised and published periodically.
Terms and conditions of service
Under the Australian Postal Corporation Act 1989, the Board of the Australian Postal Corporation
determines the terms and conditions that apply to postal services. Terms and conditions are
contained in the Australia Post Terms and Conditions (APTC) and Determination of Postage Charges
(Rates Determination), which are available on the Internet at http://www.auspost.com.au.
Disclaimer
Although Australia Post has made every effort to ensure the accuracy of the contents of this Post
Guide at the time of publication, Australia Post makes no warranty, guarantee or representation
regarding the correctness, completeness, reliability, suitability or currency of this Post Guide. The
information in this Post Guide may be revised at any time and services may be modified, added to or
withdrawn without notice. Up-to-date information can be obtained from any post office. Australia
Post shall not be liable to any person, whether a purchaser of this Post Guide or not, for any loss or
damage of any kind whatsoever arising from any errors or omissions in this Post Guide or from
reliance placed upon all or any part of the contents of this Post Guide.
Instructions
Please file this Parcel Post Guide within the Post Guides cover as it contains references to other Post
Guides in the series. Other current Post Guides are:
General Post Guide
Amendment No. 04/1G
Letter Post Guide
Amendment No. 05/1L
International Post Guide
Amendment No. 07/1
Dangerous & Prohibited Goods and Packaging Post Guide
Amendment No. 2005/1D
May 2008
Editorial suggestions
Is any
information not
clear or
confusing?
May 2008
Table of Contents
How to use this Post Guide........................................................................................ 5
Section 1 Summary of allowable Parcel Post service combinations .............. 6
Section 2 Dangerous goods declaration ..............................................................7
P2.1 Dangerous and Prohibited Goods ............................................................................. 7
P2.2 Parcels that must bear a dangerous goods declaration........................................... 7
P2.3 Locations where surface parcels may be carried by air........................................... 9
May 2008
INDEX ...........................................................................................................................46
May 2008
What contents
are prohibited?
What supplementary
services are
available?
What special
services are
available?
Reply Paid
Registered Post
Section 10
Extra Cover
Section 11
Medical Educational
Remote Area Service
Section 14
How do I
prepare a parcel
for the post?
What is cubing?
Section 9
Delivery Confirmation
Person-to-Person delivery
Preparation of mail
P10.4
P10.5
Section 15
What about
customer
services?
What if I have
other queries?
Section 2
Also, see Dangerous and Prohibited Goods & Packaging Post Guide.
May 2008
Regular Parcels
Reply Paid
See
Section 9
COD
See
Section 7
Registered Post
See
Section 10
Extra Cover
See
Section 11
See P10.4
Person-to-Person
delivery
Local Delivery
Delivery
Confirmation
See P10.5
See
Section 8
Express Post
See
Section 9
Parcel Post
Satchels
Medical
Education
Remote Area
Parcel Service
Reply Paid
Supplementary service
Condition
Available only to customers with a Reply Paid Service Contract.
COD
Registered Post
Extra Cover
Delivery Confirmation
Person-to-Person delivery
Local delivery
May 2008
Ammunition
Fireworks
Igniters.
Class 2 Gases flammable gas, non-flammable, non-toxic gas and toxic gas
Aerosol products
Alcohol
Flammable paint and thinners
Flammable perfumery products
Class 4 Flammable solids
Magnesium, metallic
Adhesives, some
Bleaching powders, some
Class 6 Toxic (Poisons) and Infectious substances, including drugs and medicines
Exceptionally, Australia Post accepts drugs and medicines in prescription quantities and non-dangerous
perishable biological substances when packed and transmitted in the prescribed manner. For the
prescribed conditions, see Dangerous and Prohibited Goods & Packaging Post Guide (8833729).
Class 7 Radioactive materials
Class 8 Corrosives
Oiled paper
Magnetised materials
Genetically modified organisms
(GMOs)
May 2008
Lodgement condition
The sender has signed the declaration on the Express Post
label.
May 2008
Postcodes
2836
2880
Queensland
4470-4498
2898
2899
0860
0872
4816
4821-4830
4871-4891
South Australia
5710
5731
Northern Territory
0822
0852
0882
0885
Western Australia
0880
0881
6161
6429-6448
6450
6532
6537
6635
6638
6640
6642
6646
6701
6705
6707
6639
6710-6716
6718
6720-6725
6728
6730-6731
6740
6733
6743
6751-6754
6758
6760-6762
6765
6770
6798
Tasmania
6799
7255-7257
May 2008
10
May 2008
11
Contents
Required documentation
Up to 2 kg in weight and up to $500 8832667 (CN22)
in value
More than 2 kg in weight
8832659 (C231/CP72)
8832659 (C231/CP72)
All
8832661 (C233/CP74)
Length
Girth/
Circumference
Boxes
Length
Girth
Length
Girth
May 2008
12
Charges
A basic charge to anywhere in Australia.
For details of the charges, refer to the Post Charges Booklet (8833665).
May 2008
13
Postcodes
Zone
ACT
0200-0299
N2
2600-2639
N2
Northern Territory
0800-0999
NT1
1000-2263
N1
2264-2484
N2
2485-2486
2487-2499
N2
2500-2530
N1
N2
2555-2574
N1
2575-2639
N2
2640-2641
Victoria
2531-2554
2642-2647
2648
V2
2649-2714
N2
2715
V2
2716
N2
2717-2719
V2
2720-2730
N2
2731-2739
V2
2740-2786
N1
2787-2879
N2
2880
S2
2881-2889
N2
2890
N1
3000-3220
V1
3221-3334
V2
3335-3341
V1
3342-3424
V2
3425-3443
V1
3444-3688
3689-3690
3691-3749
Special conditions
V2
V2/N2 Use whichever zone offers the lower charge
V2
May 2008
14
Queensland
3750-3811
V2
3910-3920
V1
3921-3925
V2
3926-3944
V1
3945-3971
V2
3972-3978
V1
3979
V2
3980-3983
V1
3984-3999
V2
8000-8999
V1
4000-4224
4225
South Australia
Western Australia
Tasmania
May 2008
V1
3812-3909
Q1
Q1/N2 Use whichever zone offers the lower charge
4226-4299
Q1
4300-4449
Q2
4450-4499
Q3
4500-4549
Q1
4550-4699
Q2
4700-4805
Q3
4806-4899
Q4
9000-9299
Q1
9400-9596
Q1
9597-9599
Q2
9700-9799
Q1
9880-9919
Q2
9920-9959
Q3
9960-9999
Q4
5000-5199
S1
5200-5749
S2
5800-5999
S1
6000-6214
W1
6215-6699
W2
6700-6797
W3
6798
W3
6799
W3
6800-6999
W1
7000-7999
T1
15
The table shows the Australia Post action for non-delivery enquiries.
Service
Ordinary Post
Action taken
No search
Express Post
Registered Post
Delivery Confirmation
Australia Post returns undeliverable articles found in the mail to the sender, if possible.
P3.11.3 Delayed delivery
Anyone making an enquiry or complaint about delayed delivery should, if possible, submit the
envelope or the cover of the delayed article in the condition in which they received it.
P3.11.4 Information not to be divulged
Australia Post does not give information about postal articles or electronic mail messages that pass
through a post office, except to the person to whom the article or message is addressed.
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May 2008
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P4.1.6 Delivery
Usually, Express Post articles addressed to a post office box receive an early morning delivery.
Express Post articles addressed to a street address receive normal postal delivery.
If an item for delivery in the guaranteed network is not delivered on the next working business day
after posting, you can call 13 13 18 to check the delivery date of an Express Post article. You must
have retained the SENDER TO KEEP label or the receipt and know the delivery address and the
lodgement place and time.
P4.1.7 Basis of Express Post Charges
Service
Express Post satchel
Express Post Platinum satchel
Charges
Customers prepay postage to anywhere in Australia on
purchase of the satchel. Discounts are available for bulk
purchases
For Express Post charging zones refer to P3.7.2 Parcel Post charging zones
May 2008
18
Postcodes
26002601
0200-0250; 26022639; 29002920
1000-1299; 20002009
1300-1920; 20102249; 25552574; 27402786
22502265
22802300; 23022310
24842490
25002530
30003010; 8000-8010
30113210; 3335-3338; 3340#; 3427-3429; 3750#3755#; 3757#; 3765-3767; 3782; 3785-3796; 38003806; 3810#; 3910-3915; 3930-3934; 3975-3977#;
8011-8899
Geelong
32113220
Ballarat
3350; 3353-3356
Bendigo
3550; 3552-3556
Shepparton/Mooroopna/ 3629-3632#
Kialla
Seymour
3660-3661
La Trobe Valley
3825; 38403844
Queensland
Brisbane CBD
40004004
Brisbane suburbs
40054209
Gold Coast
42104299; 9726; 9728; 9729
Booval/Ipswich
43004305
Toowoomba
4350; 4352+
Strathpine/Caboolture
45004510; 4520
Sunshine Coast
45504601
Maryborough City
4650#
Hervey Bay City
4655#
Bundaberg City
4670#
South Australia
Adelaide CBD
50005005; 5800-5879
Adelaide suburbs
50065199; 5880-5999
Western Australia Perth CBD
60006005; 6800-6899 for delivery only to other
CBD postcodes: 1000-1299; 20002009; 2600
2601; 30003010; 40004004; 50005005; 58005879; 70007003; 7250; 8000-8010
Tasmania
Hobart CBD
70007003
Hobart suburbs
70047019; 70507053; 7055; 7842
Northern Tasmania
72487325
#
+
May 2008
19
Maximum weight
500 gm
Suitable for
Video cassettes and other small items.
405 mm 310 mm
3 kg
Satchels are available singly or in packs of 10, with discounts for bulk purchases.
Refer to the Post Charges Booklet (8833665).
Larger satchels are also available under contract conditions.
P4.3.2 Preparation and lodgement of Express Post Satchels
With Express Post Satchels, there are no stamps to buy or postage to calculate:
purchase your Express Post satchel
place your article in the satchel make sure it does not exceed the permitted maximum weight
complete the address details and the senders details on the front of the satchel
sign the Aviation Security and Dangerous Goods Statement on the satchel
remove and retain the SENDER TO KEEP lift-and-peel tab from the front of the satchel
lodge in a gold street post-box or over the counter at an office of Australia Post.
8835289
SA and NT
8835292
WA
QLD
8835291
8835293
May 2008
20
Express Post Platinum charges are in the Post Charges Booklet (8833665).
P4.6.1 Supplementary services
Supplementary services such as insurance, Reply Paid and COD are not available with Express Post
Platinum.
P4.6.2 Express Post Platinum Guarantee
Australia Post guarantees delivery by 12.00 midday next business day to business addresses and delivery
to residential addresses by 5.00pm next business day over the routes specified in the published service
network, provided the satchel is correctly posted on a business day Monday to Friday.
If we do not deliver as promised, the sender will receive a free Express Post Platinum satchel of the
same type.
The Express Post Platinum guarantee does not apply to articles:
On which the Aviation Security and Dangerous Goods Statement has not been signed by the sender.
Which weigh more than the weight limit printed on the satchel.
Addressed to a location not included in the Express Post Platinum network see P4.7.
Addressed to a roadside delivery address in Victoria, Western Australia, South Australia or
Tasmania.
Lodged at a location not included in an Express Post Platinum network see P4.7.
From which the OFFICIAL USE ONLY barcode strip has been removed.
Which are incorrectly or inadequately addressed.
Incorrectly lodged in a red street posting box.
P4.6.3 Satchels travelling outside an Express Post Platinum network
For satchels sent to or from a location not included in an Express Post Platinum network, Australia
Post provides the fastest delivery using its normal network arrangements. The guarantee does not
apply to these satchels. A signature is still obtained on delivery.
May 2008
21
May 2008
22
For delivery by midday next business day, Express Post Platinum satchels can be sent between all the
capital cities, excluding some outer metropolitan areas, Darwin, and a number of major provincial
cities.
ACT
State or Territory
City or district
Canberra and suburbs
Postcodes
0200-0250; 2600-2620; 2900-2920
NSW
Gosford region
2250-2263
Victoria
Queensland
Newcastle
2280-2310
Wollongong Area
2500-2530
3215-3220
Morwell
3840
4000-4179
Gold Coast
Ipswich
4305
City of Toowoomba
4350
Strathpine/Caboolture
4500-4510
South Australia
Western Australia
Tasmania
Launceston
7248-7250
Service not available for items sent from WA and Launceston to QLD locations outside Brisbane
and suburbs
# Ringwood only
State Networks
Between a State capital city and selected provincial centres (within that State) and in some States
between those provincial centres.
May 2008
23
Dimensions
230mm x 353mm
3 kilograms
310mm x 405mm
May 2008
24
Parcel Post satchel prices are in the Post Charges Booklet (8833665).
P5.1.1 Supplementary services available
Supplementary services, such as Registered Post and Extra Cover are available with Parcel Post
satchels.
P5.1.2 Supplementary services not available
Supplementary services, such as Reply Paid, COD, Person-to-Person and Delivery Confirmation (card)
are not available with Parcel Post satchels.
P5.1.3 Delivery standards and timetable
Parcel Post satchels provide Australia-wide coverage. The delivery timetable is the same as for Regular
Parcels see Post Charges Booklet (8833665).
P5.1.4 Valuable items
Refer to P10.1.3 Articles that you should always send by Registered Post.
Maximum weight
500 gm
Suitable for
DVDs, videos and small items.
405 mm 310 mm
3 kg
Satchels are available singly or in packs of 10, with discounts for bulk purchases.
Refer to the Post Charges Booklet (8833665).
P5.2.2 Preparation and lodgement of Parcel Post Satchels
With Parcel Post satchels there are no stamps to buy or postage to calculate:
purchase your Parcel Post satchel
purchase and affix a prepaid Registered Post label when proof of delivery with signature is required
place your article in the satchel make sure it does not exceed the permitted maximum weight
complete the address on the front of the satchel and the senders details on the back
sign the Aviation Security and Dangerous Goods Statement on the satchel
if the satchel is addressed to any of the places in P3.3, complete and attach the appropriate
customs declaration
lodge over the counter at an office of Australia Post or in a red street post-box if the size of the
aperture permits.
When using the Registered Post service, lodge over the counter at an office of Australia Post when
Extra Cover and proof of posting is required
May 2008
25
Regular Parcel charges depend on weight and distance. Charges are in the Post Charges Booklet
(8833665).
P6.1.1 Supplementary services
The following supplementary services are available with Regular Parcels:
Cash-on-delivery (COD) see Section 7
Registered Post see Section 10
Extra Cover see Section 11
Delivery Confirmation see P10.4
Person-to-Person delivery see P10.5
Reply Paid see Section 9
Medical Educational Remote Area Parcel Service see Section 14.
P6.1.2 Delivery standards and timetable
Regular Parcels provide Australia-wide coverage.
Service
For delivery
Same State
Other State
Regular Parcel
1-3
1-4
Between Sydney/Brisbane;
Sydney/Melbourne;
Melbourne/Canberra;
Melbourne/Adelaide
Between Sydney/Adelaide;
Melbourne/Brisbane;
Melbourne/Tasmania;
Adelaide/Brisbane; Adelaide/Canberra
4-5
May 2008
26
May 2008
27
COD fees and charges are in the Post Charges Booklet (8833665).
P7.1.1 Parcel Post services used
COD articles may use only the Regular Parcels service.
COD articles may not use Express Post or Parcel Post satchels.
P7.1.2 Supplementary services
The following supplementary services are available with COD:
Local Delivery see Section 8.
Extra Cover see Section 11.
P7.1.3 What can be sent COD?
Articles in the COD service must be:
articles sent in execution of a bona fide order from the addressee, or
articles addressed to their owner on which service charges (such as repairs and maintenance) or
other fees are payable.
P7.1.4 Collection options
The sender of a COD article may instruct Australia Post to collect one or both of:
postage and fees only, collected from the addressee
collection of money from the addressee and remittance to sender plus any collection of postage or
fees from the addressee.
P7.1.5 Delivery
Australia Post will not deliver a COD parcel until the addressee has paid the full amount due (cash or
EFTPOS Debit Card only). The addressee may not open the parcel or examine its contents before
making payment. The addressee may not make part payments.
Delivery at an office
Australia Post has completed delivery of a COD parcel at an office when Australia Post has:
received payment in cash or EFTPOS Debit Card, and
handed the parcel to the addressee or an authorised agent.
Delivery to a Locked Bag, a Private Mail Bag or a Community Bag
Australia Post has completed delivery of a COD parcel addressed to a person at a Locked Bag, a
Private Mail Bag or a Community Bag when Australia Post has:
received payment in cash or EFTPOS Debit Card, and
placed the COD parcel in the bag, and
despatched the bag from the office where the bag was made up.
P7.1.6 Method of Payment
Australia Post will only accept payment in CASH or EFTPOS DEBIT CARD for COD articles.
P7.1.7 Refused or undeliverable COD Parcels
A delivery office will hold a COD article for up to 10 working days from the date of its receipt at the
office. If the article remains undelivered at the expiry of that time, Australia Post deems it
undeliverable. The sender of a refused or undeliverable COD parcel must sign a receipt on its return
and pay any postal charges not prepaid on lodgement and return postage. Refer to Section 5 of the
General Post Guide for the return postage payable and other conditions for the treatment of
unclaimed, refused or undeliverable articles.
May 2008
28
May 2008
29
May 2008
30
May 2008
2640-2739
2787-2880
2890-2899
3211-3334
3342-3424
3444-3749
3812-3909
3921-3925
3945-3971
3979
3984-3999
4210-4499
4550-4899
5200-5749
6215-6507
6509-6646
6700-6799
7200-7499
7900-7999
9597-9599
9700-9799
9880-9999
31
May 2008
32
May 2008
33
Attention or
reference
details appear
below Reply
Paid 62357
and the
organisation
name
May 2008
34
The registration fee and the fees for the optional services are in the Post Charges Booklet (8833665)
P10.1.1 Parcel Post services used
Registered Post parcels may be used with the following Parcel Post services:
Prepaid Parcel Post satchels see Section 5
Regular parcels see Section 6
Local Delivery see Section 8
Reply Paid parcels, only if the respondent pays the registration fee see Section 9
Medical Educational Remote Area Parcel Service see Section 14.
Express Post parcels and satchels cannot use Registered Post.
P10.1.2 Supplementary services and service combinations
The table shows those Parcel Post services that you may use as a supplement to Registered Post or in
combination with Registered Post.
Service
Person-to-Person delivery
Australia Post limits the document reconstruction costs of lost or damaged non-negotiable
instruments to $100.
Bank notes, currency notes and coins
Australia Post accepts in the Registered Parcel Post bank notes, currency notes and coins that are
legal tender in their country of origin up to a value of $A200. However, Australia Post accepts no
liability for the loss of or damage to any such notes and coins.
Australia Post prohibits bank notes, currency notes and coins in any service other than Registered
Post within Australia.
Note: Australian notes, of whatever age, currency or denomination, are legal tender in Australia.
May 2008
35
May 2008
36
38 mm
7 mm
PMS186
PMS151
15 mm
Identification number
Identification number
Customers should apply to the Australia Post Sales and Marketing Department in their State for the
single identification number. This identification number applies to all Registered Post parcels in the
one lodgement, on condition that no two parcels in the lodgement have the same addressee.
Conditions of lodgement
Customers must lodge Registered Post parcels bearing a Registered Post imprint over the counter at
an office of Australia Post.
Bulk lodgement receipt
The lodgement receipt for Registered Post imprint lodgements shows only the total number of
parcels in the lodgement and the common identification number.
P10.3.4 Enquiries
You may enquire at your local post office about the delivery of a Registered Post parcel or about loss
of or damage to its contents. The enquiry must be within 6 months of lodging the parcel. You must
be able to quote the Registered Post identification number and produce the lodgement receipt.
May 2008
37
May 2008
38
May 2008
39
Australia Post delivers keys on payment of Key Return postage for each key refer to Post Charges
Booklet (8833665).
P12.1.1 Eligible keys
Marking of keys
To be eligible for the Key Return service, keys must be marked or attached to a tag that contains one
of the following inscriptions.
POSTAGE WILL BE PAID ON DELIVERY TO:
POSTAGE AND FEE WILL BE PAID BY:
POSTAGE AND FEE WILL BE PAID ON DELIVERY TO:
The name and postal address of the person or organisation to which the keys should be returned
must follow the inscription.
Important Note: When marking new keys or tags for potential use in the Key Return service always
use the inscription POSTAGE WILL BE PAID ON DELIVERY TO. Although Australia Post accepts the
other inscriptions shown above, these are no longer valid for new inscriptions.
Size of keys
To prevent possible damage to processing equipment, keys must stand up at least 6 mm when laid on
a flat surface. Australia Post does not accept a single key, or a key and its tag, that is not at least
6 mm thick at some point.
P12.1.2 Lodgement
The finder (or inadvertent holder) of eligible keys may lodge them unenclosed in a street post box
without payment of postage.
Key-return organisations that use the post to return keys to their owners must enclose keys in an
addressed letter or parcel and prepay postage.
P12.1.3 Delivery
Australia Post carries unenclosed keys by the Regular Parcel service.
Australia Post delivers to the name and address on the key (or on the attached tag) when the
addressee has paid postage.
May 2008
40
May 2008
41
Postcodes
Northern Territory
Victoria
3396, 3419, 3424, 3485, 3500, 3502, 3506, 3509, 3512, 3889-3892
Queensland
4025, 4183, 4385, 4406, 4416-4420, 4422-4423, 4425-4428, 44544498, 4627, 4702, 4705, 4707, 4709, 4718-4736, 4739, 4741-4746,
4756-4800, 4802-4805, 4807, 4816, 4820-4830, 4854, 4871-4876,
4890-4891
South Australia
Western Australia
6161, 6262, 6328, 6335-6348, 6350, 6352, 6353-6367, 6369, 63726375, 6386, 6398, 6415, 6418, 6420-6427, 6429-6431, 6434-6441,
6443, 6445-6450, 6468, 6472-6479, 6484-6485, 6488, 6490, 65146519, 6522, 6532-6537, 6603-6799
Tasmania
May 2008
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May 2008
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Name of addressee
The Postcode
Note: The correct positioning and layout of the locality, state and postcode in the address line is
important for sorting requirements.
Example:
Mr A Sample
Australia Post
Business Manager
Suit 4
Level 16 321 Exhibition Street
MELBOURNE VIC 3000
P15.1.1 Addressing of plastic-wrapped parcels
Senders may affix an address label to the outside of the plastic cover or under the plastic cover. If it
is under the plastic cover, the address label must:
remain fixed in position during postal carriage
remain visible and legible through the plastic at all times during carriage.
May 2008
44
Strong cardboard, fibreboard or wood are generally satisfactory materials for the manufacture of
containers such as boxes, cartons or mailing tubes, but the necessary strength depends on the mass,
size and nature of the articles in the container. A range of Postpak containers is available to suit most
purposes.
Size of container
If a container is too large for its contents, pack all spare space with cushioning material such as
Postpak bubble-wrap to prevent the contents shifting or receiving sudden jolts during carriage.
Recommended cushioning materials
Pack any items needing special protection with adequate cushioning to ensure they can withstand the
rigours of postal transmission. Make sure that:
the contents are protected from outside pressure on the parcel
if the parcel contains two or more items, wrap and pack each item separately and then cushion
each item to protect it from damaging the others.
Cushioning materials should be light and readily able to absorb pressure and impact. Suitable
materials include:
Postpak bubble-wrap
wood wool
cotton
fibreboard
tissue paper
felt pads
shredded paper
cellulose materials
corrugated cardboard.
P15.3.2 Tapes
Polypropylene tape is usually adequate when applied carefully. Postpak packaging tape is particularly
strong.
P15.3.3 Wrapping
Use only heavy-grade wrapping paper for all but small light parcels. If a parcel contains several items
or a stack of items, do not rely on the wrapping to hold everything together. It is likely to tear or
break under pressure. Firmly tie or tape the items or the stack together before you apply the outer
wrapping.
May 2008
45
Value
Comments
Thickness
A minimum of 35 m.
Impact strength
Equal to 50 m film.
Tearing resistance
Gloss level
60 units 10%
You may use a material other than polyethylene if it meets this specification. Domestic cling wrap
and recycled plastic bags are not acceptable. You may send a sample (0.6 m x 1.6 m) for testing to:
Group Manager Parcels
Australia Post HQ
GPO Box 1777
MELBOURNE VIC 3001
Conditions
Paper-wrapped parcel
Plastic-wrapped parcel
Postage stamps affixed to the top right of the address side of the
parcel on an exterior label or other device suitable to allow the
application of a cancelling postmark, or postage stamps affixed to
a tie-on label.
A postage meter imprint affixed to the top right of the address
side of the parcel or the top-right of an address label, and a return
address shown on the parcel.
A Postage Paid imprint in the top right of the address side of the
parcel or the top-right of an address label, and a return address
shown on the parcel.
May 2008
46
INDEX
A
addressing
plastic-wrapped parcels ...........................P15.1.1
Reply Paid ....................................................... P9.6
air carriage for surface parcels, postcodes ..... P2.3
Aviation Security and Dangerous Goods
Statement ........................................................... P2
Australia, definition............................................ P3.1
Australian Antarctic Territory.......................... P3.1
B
bank notes.......................................................P10.1.3
blind, articles for.................................................. P13
blind, recognised institutions
and organisations......................................P13.1.4
C
cash on delivery ..................................................... P7
charges, basis of............................................... P3.7.1
charging zones ................................................. P3.7.2
Christmas Island (Indian Ocean)
...................................................P3.1, P3.3, P3.7.2
Cocos (Keeling) Islands .............P3.1, P3.3, P3.7.2
COD Parcels .......................................................... P7
Coins ................................................................P10.1.3
compensation ...................................................... P3.9
complaints.......................................................... P3.11
containers........................................................P15.3.1
contract parcels, dangerous goods declaration
....................................................................... P2.2.2
covers, plastic .................................................P15.1.1
cubic policy.......................................................... P3.6
cubic weight...................................P3.5, Back cover
currency notes................................................P10.1.3
customs regulations............................................ P3.3
D
Dangerous Goods ................................................ P2
delayed delivery..............................................P3.11.3
delivery
COD ................................................P7.1.5, P7.2.5
delayed ........................................................P3.11.3
Express Post ............................................... P4.1.6
Express Post Platinum .............................. P4.6.5
Key Return ................................................P12.1.3
non-delivery...............................................P3.11.2
Person-to-Person ........................................ P10.5
proof of ......................................................P10.2.2
Delivery Confirmation .................................... P10.4
delivery timetable........... see Post Charges Booklet
dimensions
Express Post satchel.................................. P4.3.1
Express Post Platinum satchel ................... P4.8
Parcel Post satchel ..................................... P5.2.1
E
Educational parcels.......................................... P14.3
enquiries............................................................. P3.10
Registered Post......................................... P10.3.4
Express Post lodgement times .........................P4.5
Express Post Platinum lodgement times.... P4.8.1
Express Post networks ......................................P4.2
Express Post parcels..............................................P4
Express Post Platinum networks.....................P4.7
Express Post satchels ............................................P4
Extra Cover ................................................ P3.9, P11
H
Heard Island.........................................................P3.1
IInternational mail security arrangements .......P3.2
K
Key Return service...............................................P12
L
Local Delivery to country areas ..........................P8
lodgement
COD.................................................................P7.2
Express Post Parcel................................... P4.4.2
Express Post Platinum.............................. P4.8.1
Express Post satchel.................................. P4.3.2
Local Delivery ................................................P8.2
Parcel Post satchel ..................................... P5.2.2
Regular parcel ............................................. P6.2.1
lodgement times, Express Post ........................P4.5
Lord Howe Island...............................................P3.1
M
McDonald Island ................................................P3.1
Medical Education Remote Area Parcel
Service ...............................................................P14
Medical parcels ................................................. P14.2
N
non-delivery ................................................... P3.11.2
Norfolk Island ............................. P3.1, P3.3, P3.7.2
notes, bank and currency............................. P10.1.3
P
packing parcels ................................................. P15.2
Parcel Post satchels................................................P5
Parcel Post service combinations .......................P1
parcels, Express Post.............................................P4
Person-to-Person delivery.............................. P10.5
plastic wrapping and covers........................... P15.5
postage, payment of......................................... P15.6
May 2008
R
refused parcels..................................................... P3.8
refused parcels, COD ..................................... P7.1.5
Registered Post .................................................... P10
Regular Parcels....................................................... P6
Reply Paid parcels ................................................. P9
S
satchels
Express Post & Express Post Platinum ...... P4
Parcel Post......................................................... P5
service combinations ......................................... P1.2
Statement of Delivery, COD ........................P7.2.5
47
T
taping of parcels ............................................ P15.3.3
U
unclaimed parcels................................................P3.8
undeliverable parcels ..........................................P3.7
undeliverable parcels, COD .......................... P7.1.7
W
weight of parcel, maximum........................... P3.4.1
weight, cubic ............................................Back cover
withdrawn parcels ...............................................P3.8
wrapping of parcels ...................................... P15.3.3
wrapping, plastic............................................... P15.5
Z
zones, charging ................................................ P3.7.2
May 2008
48
For:
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Post Guide
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May 2008
49
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Please send me the following Post Guides:
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General Post Guide
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May 2008
Why?
Cubic charging is a fairer system for all,
because prices reflect the costs involved in
handling a variety of different sized parcels,
and also ensure that the user pays
principal applies.
This applies to light bulky items that, while
they may not weigh a lot, take up valuable
freight space. Trucks and planes have a
fixed amount of space.
How is Cubic
Weight calculated?
Cubic weight is calculated by measuring
and multipling the length, height and the
width of the parcel. The result is then
multiplied by a cubic weight conversion
factor of 250.
e.g. a parcel weighing 10kg
but measuring
50cm long, 30cm high, & 40cm wide
(0.5m) x (0.3m) x (0.4m)
= 0.06m2 x 250
= 15
has a cubic weight of 15kg and therefore
postage would be assessed on the basis of
15kg despite the actual weight.
133917_PostChargesBookletCover232 2
7/5/08 2:15:37 PM