Submitted to:

Ms.

Submitted by:
Yamini
10514803913

DEPARTMENT OF MANAGEMENT
MAHARAJA AGRASEN INSTITUTE OF TECHNOLOGY
(Affiliated to G.G.S.I.P. University)
Sector 22, Rohini, Delhi -110086
An ISO 9001:2008 Certified Institute
AICTE NBA Accredited Institute

Q1. 'An organizations role is not limited only to earn profits. It has
certain responsibilities towards the society'. Discuss briefly the
different responsibilities of an organization in society.
Organizations have moral, ethical, and philanthropic responsibilities in addition to
their responsibilities to earn a fair return for investors and comply with the law. A
traditional view of the corporation suggests that its primary, if not sole,
responsibility is to its owners, or stockholders. However, corporate social
responsibility requires organizations to adopt a broader view of its responsibilities
that includes not only stockholders, but many other constituencies as well,
including employees, suppliers, customers, the local community, local, state, and
federal governments, environmental groups, and other special interest groups.
Collectively, the various groups affected by the actions of an organization are
called "stakeholders.
Carroll and Buchholtz's four-part definition of CSR makes explicit the multifaceted nature of social responsibility. The economic responsibilities cited in the
definition refer to society's expectation that organizations will produce goods and
services that are needed and desired by customers and sell those goods and services
at a reasonable price. Organizations are expected to be efficient, profitable, and to
keep shareholder interests in mind. The legal responsibilities relate to the
expectation that organizations will comply with the laws set down by society to
govern competition in the marketplace. Organizations have thousands of legal
responsibilities governing almost every aspect of their operations, including
consumer and product laws, environmental laws, and employment laws. The
ethical responsibilities concern societal expectations that go beyond the law, such
as the expectation that organizations will conduct their affairs in a fair and just

way. This means that organizations are expected to do more than just comply with
the law, but also make proactive efforts to anticipate and meet the norms of society
even if those norms are not formally enacted in law. Finally, the discretionary
responsibilities of corporations refer to society's expectation that organizations be
good citizens. This may involve such things as philanthropic support of programs
benefiting a community or the nation. It may also involve donating employee
expertise and time to worthy causes.
Types of corporate social responsibility
CSR can encompass a wide variety of tactics, from giving nonprofit organizations
a portion of a company's proceeds, to giving away a product or service to a worthy
recipient for every sale made. Here are a few of the broad categories of social
responsibility that businesses are practicing:
Environmental issues
Corporations have long been criticized for their negative effect on the natural
environment in terms of wasting natural resources and contributing to
environmental problems such as pollution and global warming. The use of fossil
fuels is thought to contribute to global warming, and there is both governmental
and societal pressure on corporations to adhere to stricter environmental standards
and to voluntarily change production processes in order to do less harm to the
environment. Other issues related to the natural environment include waste
disposal, deforestation, acid rain, and land degradation.

Global issues

Corporations increasingly operate in a global environment. The globalization of

business appears to be an irreversible trend, but there are many opponents to it.
Critics suggest that globalization leads to the exploitation of developing nations
and workers, destruction of the environment, and increased human rights abuses.
They also argue that globalization primarily benefits the wealthy and widens the
gap between the rich and the poor. Proponents of globalization argue that open
markets lead to increased standards of living for everyone, higher wages for
workers worldwide, and economic development in impoverished nations. Many
large corporations are multinational in scope and will continue to face legal, social,
and ethical issues brought on by the increasing globalization of business.
Technology issues
Another contemporary social issue relates to technology and its effect on society.
For example, the Internet has opened up many new avenues for marketing goods
and services, but has also opened up the possibility of abuse by corporations.
Issues of privacy and the security of confidential information must be
addressed. Biotechnology companies face questions related to the use of
embryonic stem cells, genetic engineering, and cloning. All of these issues have
far-reaching societal and ethical implications. As our technological capabilities
continue to advance, it is likely that the responsibilities of corporations in this area
will increase dramatically.

Philanthropy

Businesses also practice social responsibility by donating to national and local

charities. Whether it involves giving money or time, businesses have a lot of
resources that can benefit charities and local community programs.
Ethical labor practices
By treating employees fairly and ethically, companies can also demonstrate their
corporate social responsibility. This is especially true of businesses that operate in
international locations with labor laws that differ from those in the United States.

These 10 socially responsible companies know how to make an

impact beyond their headquarters:

1. Toms One for one motto is a well known phrase. Theyve recently upped
the ante by donating a portion of their sunglass sales to vision care for
children in need. But its not just consumers that are involved in Toms
social good, its employees as well. Toms employees participate in an annual
Shoe Drop where they travel and donate a variety of goods to children. Their
careers page specifically calls for employees that want to change lives and
be a part of a movement.
2. LinkedIn. One Friday each month LinkedIns employees participate
InDay. InDays purpose is to give back to the community through
employee volunteerism and resources. Each InDay has a different theme
allowing diverse departments to come together for a common cause.
InDay activities range from guest speakers discussing global justice, to
initiating global learning programs, and volunteering in local communities.
3. PG&E does its part to serve the communities of California. On Earth Day
employees

help

clean

and

restore

18

state

parks.

They

are exemplary members of Habitat for Humanity and volunteer by providing

solar panels on new Habitat homes. Employee volunteerism hits inside the
home as well by participating in various food programs providing those
struggling to make ends meet with care packages and thousands of pounds
of groceries. The employees clearly care about their Coast.

4. Zappos is a company creating a social impact with a shoebox. Zappos is

known for a company culture that focuses on the well being of their
employees and they are on a mission to make the world a better place, for
everyone. They also donate huge amounts of Zappos goods to tons of
charitable organizations. Their employees are paid for time off if they are
volunteering, because Zappos knows 9-5 isnt the only work that matters.
5. General Electrics employees volunteer over 1 million hours per year!
Donations from the GE foundation have supported senior centers, children
with autism, literacy programs, and neglected urban spaces among many
other programs. On Global Community Days, GE coordinates companywide to address urgent projects around the world. GE knows that a helping
hand starts in your backyard extends across the world.
6. Ciscos initiatives cover every aspect of daily life. Global projects provide
education, healthcare, economic empowerment, and disaster relief to areas in
need. Cisco employees log more than 160,000 volunteer hours around the
world in a year. Teams of Cisco employees called Civic Councils get
involved in their local communities by organizing events and donation
projects. Cisco asks their employees to, be a part of the equation. You +
Networks= Impact Multiplied.
7. Deloitte employees both have the opportunity to lead and attend conferences
that provide training on volunteerism and non-profit organization. What is
that saying about teaching a man to fish? Deloitte has a keen awareness that
training employees on skills based volunteer programs and running
functional non-profits has the ability to have long term effects rather than
simply taking an employee volunteer trip.

8. Verizon is proud to support the generosity of their employees. The

Verizon Matching Gifts program matches employee financial donations 1:1
to qualified organizations. The spirit of giving doesnt stop there. They also
encourage employees to volunteer. If employees log more than 50 hours
with an organization they can apply for a $750 grant awarded to the
organization from Verizon.
9. Dell supports

over

4,615

charities

around

the

world.

Dell

YouthConnect provides technology and educational facilities in 11

countries. The Dell Social Innovation Challenge provides funding and
mentorship to college students to further projects that help solve social
problems. Dells disaster

relief

program

provides holistic assistance to

communities affected by natural disaster around the world. Dells

employees are a social good force to be reckoned with.
10.IBM believes in Corporate Citizenship. Their social good projects extend
across societal issues. Employees volunteer in environmental efforts,
community economic development, education, health, literacy, language and
culture. Their year long volunteer initiative, Celebration of Service,
logged over 3,00,000 hours of service. IBM has also established, On
Demand Community, enabling employees and retirees to find volunteer
opportunities, through trainings and placement.