Académique Documents
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Surfia Khatun
Roll No:
03
Human Recourse
MBA I
Management
DECLARATION
I Miss Surfia Khatun Student of MBA Declare that this project report is
prepared by me and not been previously formed for any award, diploma or
any other degree in Savitribai Phule Pune University or else where
Signature:___________
Date:_____________
ACKNOWLEDGEMENT
In my field of education I have been successfully able to complete my Field work program
which is a part of my course line. Hence I would like to take this opportunity to thank all those
who have helped me in achieving this success.
Firstly I would like to thank our Director Dr. Ashok Joshi for approving & giving me this
opportunity to take the field work training at Crompton Greaves Ltd, Goa. I would also like to
thank our course coordinator Professor Durga Shetty and Capt. Ramrao Ranadive for their kind
support and guidance throughout the entire field work course.
I would like to express my sincere gratitude to Ms Swati Das, Dy. Manager- human Resource at
Crompton Greaves Ltd, Bethoda, Goa. She has been extremely polite and helpful to answer all
my queries patiently.
I would like to thank all my fellow members who have been part of my field work course to help
me with some or the other way.
I would also like to thank my parents, family and the almighty God for being a pillar of love and
support throughout the tenure
Thanking You
INDEX
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Content
Executive Summary
Company Profile
Company Mission, Vision
Company History
Products & services offered
Organizational culture
Company Values
Organizational chart
Financial Turnover
Recruitment and selection
Learning and development
Growth opportunities
Welfare and health facility
Career growth model
Policies
Other initiatives
Why CG
Bibliography
Page No
5
6
7
8
10
11
12
14
15
16
18
21
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25
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EXECUTIVE SUMMARY
The ability of the organization to attain its goals largely depends upon the
Effectiveness of its Employee. This field work study gives us the complete information about the
companys HR functions, Roles and the policies.
The Report gives us the reasonable understanding of the organization its origin and different
services in the organization.
The experience of going through the activities of an established organization like Crompton
Greaves Ltd. And study the Human Resource functions of such a large organization has given me
immense knowledge. Further it has developed hunger for learning more about HR profession in
future.
In the last, I gratefully acknowledge and express my gratitude to all staff members and the
management of CROMPTON GREVES who supported me in preparing this project.
COMPANY PROFILE
Crompton Greaves (CG) is part of the US$ 4 bn Avantha Group, a conglomerate with an
impressive global footprint, operating in over 10 countries. Since its inception, CG has been
synonymous with electricity. In 1875, a Crompton 'dynamo' powered the world's very first
electricity-lit house in Colchester, Essex, U.K. CG's India operations were established in
1937, and since then the company has retained its leadership position in the management and
application of electrical energy. Today, Crompton Greaves is India's largest private sector
enterprise.
It has diversified extensively and is engaged in designing, manufacturing and marketing
technologically advanced electrical products and services related to power generation,
transmission and distribution, besides executing turnkey projects. The company is customercentric in its focus and is the single largest source for a wide variety of electrical equipments
and products. With several international acquisitions, Crompton Greaves is fast emerging as a
first choice global supplier for high quality electrical equipment.
PURPOSE
Transforming your needs into smart solutions for an enhanced quality of life.
CORPORATE MISSION
To create value by providing integrated solutions and superior knowledge based products and
services in the domain of generation, transmission, distribution and utilisation of electrical
energy.
To become the company of choice for utilities, industry and households in the global market,
by leveraging technology and productivity through a highly empowered and engaged team.
CONSUMER PRODUCTS
To enhance the quality of life of every consumer in the world at large - household and
industrial, by providing smart solutions offering world-class products and services.
POWER SYSTEMS
INDUSTRIAL SYSTEMS
To become a world-class provider of integrated solutions in the area of power conversion and
utilisation of electrical energy, to consumers, industries and railways, by offering energy
efficient, intelligent, e-enabled products and services
HISTORY
The origins of CG can be traced back to the pioneering work of Colonel REB Crompton, who, in
1878 founded a business at Chelmsford, Essex, England under the name of REB Crompton &
Co., to engage in the manufacture and contracting of electrical equipment.
REB Crompton & Co. merged with F&A Parkinson Limited, thereby establishing Crompton
Parkinson Limited (CPL) in England. In 1937, CPL established its wholly owned Indian
subsidiary 'Crompton Parkinson Works Ltd.', in Mumbai, along with a sales organization,
'Greaves Cotton & Crompton Parkinson Ltd.'
In the year 1947, with the dawn of the independence of India, the Company was taken over by
Lala Karamchand Thapar, an eminent Indian industrialist who formed the Thapar Group. In
1966, Crompton Parkinson Works Ltd and Greaves Cotton & Crompton Parkinson Ltd. merged
to create Crompton Greaves Limited (CG) in its present form.
In the 1960s CG took its initial steps to revolutionize its portfolio, which till then comprised only
motors and consumer products. It took a major leap in the electrical engineering segment,
through the acquisition of transformer technology from Westinghouse Electric Corporation of
USA, for manufacture of 400 kV transformers and aluminum wound transformers. This was
followed by further expansion in the switchgear, vacuum interrupter and allied businesses. By
2005, the Company had emerged as one of the leading companies in the electrical engineering
domain of India, in its three business areas of Power Systems, Industrial Systems and Consumer
Products; and a serious contender in the global arena.
CG established its international manufacturing footprint in the year 2005 by acquisition of the
Belgium based Pauwels Group, which gave CG additional manufacturing facilities for Power
and Distribution transformers at Belgium, Ireland, USA, Canada and Indonesia. This was
followed with a series of successful acquisitions - Ganz, Hungary in 2006; Microsol, Ireland in
2007; Sonomatra, France; MSE, USA in 2008 and PTS, UK in 2010 in its quest to establish a
technology edge, increase its global market reach and enhance the product portfolio. The
business domains of the new companies that joined the CG family, has charted the way for CG
becoming a "full solutions provider" which has carved out for CG a position as a serious
international player and a recognized transnational corporation.
FUTURE OUTLOOK
The quality of households is enhanced when their money is invested into products such as
fans and lighting for basic comforts. Their lives are literally touched by delight. Similarly,
Crompton helps electricity boards and other utilities to reach electricity to the last home and
factory.
Therefore, every individual in India who uses electricity can be considered as Crompton
customer. Hence, the company continues to further and consolidate the initiatives that
Colonel Crompton set into motion by focusing on meeting increasing customer demands for
products that are eco-friendly, energy efficient and with intelligent monitoring and control
systems.
All economic indicators point towards the manufacturing sector being the future driver of
India's economic growth. India is today preferred destination for sourcing various
engineering goods not only due to low cost but also due to high quality of products.
Although, the climate for the manufacturing sector is bright, the concern is the threat of
imminent competition from global players who are already in the process of setting up
manufacturing facilities in India. The market is expected to remain competition with an added
element of competition from imported products.
INDUSTRIAL
SYSTEMS
CONSUMER
PRODUCTS
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CG makes working at CG an enjoyable experience by providing the right balance between work
and fun. Their initiatives like 360 degrees appraisal system and skip level feedback encourage a
free flow of communication at all levels. An open-minded approach in all their endeavours is
aimed at bringing out the best in you. CG have created a very fair and a transparent atmosphere
that decides their position only on the basis of merits and not by extraneous factors.
Every organization has its own unique culture. Most organizations don't consciously create a
certain culture; instead it is typically created unconsciously, based on the values of the top
management or the founders of the organization. Their results today are the outcome of a 'large
scale interactive processes under which employees get together on various common platforms
and build CG together.
CG keenly promotes an open culture that encourages their feedback. It actively responds to and
acts on inputs, for continuous improvement of people, practices and processes. Thus, CG have
several processes that solicit feedback on weaknesses and areas of improvement on a continuous
basis.
What the employees feel about us is a matter of utmost concern for us and hence an employee
engagement survey is conducted by an external agency at regular intervals to help us
understand employee perceptions. The feedback thus received is converted into actions to ensure
high level of employee satisfaction.
CG strives to provide a stimulating environment backed with high levels of empowerment and
recognition. In this energized atmosphere, CG share successes while setting new standards of
excellence.
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Values are the core of any sustainable Organization and the driving force for its people at all
levels. The ideology for CG`s businesses emanates from its 5 Values of Performance
Excellence; Leading Edge Knowledge; Nurturance; Customer Orientation and Intellectual
Honesty. These Values articulate the basic behaviours that every employee is expected to
display in business situations and these form the core principles for all actions.
CG thrusts upon each employee to be aware of and practice the CG Values, and behave in
accordance with the letter as well as the spirit of CG Values.
PRACTICES
The CG Code of Business Practices has been conceptualized considering CG`s multi segment
and transnational culture, as well as the need to respect the cultures of all companies in the
CG fold. The Code strives to provide guiding principles in various business situations and is
the lighthouse for decision making and actions, with integrity and discipline. This Code also
aims to minimize adverse consequences due to ambiguity, for CG and every employee.
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NURTURANCE
Nurturance is helping ourselves and others to grow in professional and
personal life. It encourages an atmosphere of fairness with participation
and a climate of trust as well as trustworthiness; a positive environment for
CG to become a learning Organization; for connection between CG and its
Employees.
CUSTOMER ORIENTATION
Customer Orientation is sensitivity and responsiveness to the market
and customer needs for high quality existing as well as new products
and services, with deliveries and after-sales service as committed. It
establishes positive long term relationships with both internal and
external customers.
INTELLECTUAL HONESTY
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ORGANIZATIONAL CHART
DIRECTORS
SENIOR
MANAGER
MANAGERS
EXECUTIVE DIRECTORS
GENERAL
MANAGER
HEAD
EXECUTIVES
EXECUTIVES
15
FINANCIAL TURNOVER
6400
4800
Rs. Cr
3200
1600
2012-2013
Gross Sales
16
2014-2015
Net Sales
440
0
17
Gross Sales
Net Sales
What is the job type, the nature of the job is discussed together by the HR Head and the
Department Head.
PREPARE A JOB AND PERSON PROFILE
such specifications are based on a set of competencies identified as necessary for the
performance of the job, example, skills, aptitude, knowledge and experience, qualifications,
personal qualities relevant to the job.
FINDING CANDDATES
SOURCES OF RECRUITMENT
Employee Referral
Consultancy
Job Portals
Campus Recruitment
Newspaper Ads
Once the Candidate is shortlisted through various sources, they follow the
recruitment process:
The Recruitment Process:
They need to go through the 3- stage process before the final selection
The process of recruitment will be stage by stage
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discussion
Stage 3: Panel Interview
SALARY NEGOTIATION
When offering the finalist the position, the total compensation package (in addition to salary)
such as paid time off and retirement benefits is discussed with the candidate.
MAKING THE APPOINTMENT
The final step is to make the appointment letter. Once the candidate is selected, the offer letter is
sent to him.
INDUCTION AND ORIENTATION
Induction is a critical part of the recruitment process, for both employer and new employee. An
induction plan should include:
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All the executives get an opportunity to be nominated for training programmes through the
Corporate Training Calendar as well as to the programmes which are conducted locally at the
units.
MANAGEMENT DEVELOPEMENT CENTRE
Over the years, CG has focused its attention on developing and nurturing the talent and skills of
its employees, keeping in mind the emerging challenges of a competitive and dynamic business
environment.
To provide a sound footing to its management development initiatives, the CG Management
Development Centre at Mulshi was inaugurated on the 9th January 1995.
The Centre is the ideal location for corporates to conduct residential Management Development
Programmes, offering a host of facilities backed with the necessary infrastructure.
FACILITIES
The Centre has well - equipped training facilities which include a large amphitheatre style
auditorium 'Gurukul' with a capacity for 60 participants, complete with an array of audio-visual
equipment including an individual mike - response facility for each participant.
The other training facilities include Chanakya which can accommodate a 30 member group and
Nalanda, Takshashila, Pataliputra, which are discussion or break-away rooms each with a
capacity of 15 participants, which facilitates small group interactions and deliberations. All these
rooms can be equipped with audio - visual equipment.
LIBRARY
The library offers a mix of a large number of books and publications, covering subjects as
diverse as self-help management to literature, besides reference material for use at conferences.
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INFRASTRUCTURE
The Centre consists of 45 air conditioned, fully furnished rooms and three suites for participants
and faculty, outfitted with all the modern amenities for comfort, with a dedicated computer in
each room.
A state-of-the art communication centre offers not only the basic features of STD telephone,
xerox, fax, but also a 24X7access to internet and e mail.
The air-conditioned dining room which seats 50 persons can accommodate a higher capacity in
the extended open-air area.
Emergency medical services are provided by the Centre`s in-house doctor who is available at the
Health Care Centre, which is equipped to handle common ailments.
EDUCATIONAL TIE-UPS
Continual education and learning is recognized as central to employee development at CG.
Which helps to build on existing qualifications of the employee through CGs association with
some elite institutions?
CG sponsor employees for an MS degree in electronics engineering and telecommunications in
Bangalore and from the Illinois Institute of Technology, Chicago. The ctheirses are taught via
interactive distance learning technologies.
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CG have initiated a Post-Graduate program in collaboration with IIT Mumbai. CG also have a 5
week program for the middle management in software skills from the Indian Institute of Science,
Bangalore.
In association with BITS-Pilani, CG offers campus recruits an option to enrol for an MS program
in electronics engineering.
GROWTH OPPORTUNITIES
At CG one can count on having highly motivated and talented colleagues to support you with
constructive feedback to ensure that you succeed.
It goes without saying that exemplary performance is unquestionably rewarded at CG. CG has a
structured Balance Score Card performance review process. There are various awards and
recognition programs, which have been institutionalized across the organization. CG constantly
enhance their reward program to motivate and enctheirage their employees to stretch and reach
beyond.
CGs integrated Talent Management Processes build leaders diligently. Their value is based on
leadership approach which is supportive of performance excellence and nurtures an intense
desire to win act with sensitivity, sincerity and an unyielding integrity.
CG believes that a healthy workforce is more energetic and productive; healthy employees
decrease health-related costs. In addition, a comprehensive health and wellness program helps us
to attract and retain a talented workforce.
CGs comprehensive health, wellness and occupational health programs operate seamlessly. This
integrated approach allows us to gather population-level data about health conditions that affect
their workforce and tailor programs to address them. Because CG know that families influence
each others behaviour, CG offer their wellness programs to CG spouses, and children as well.
Their wellness programs are convenient and are offered at many sites as well as online. And their
programs leverage technology to help employees monitor their progress electronically.
MEDICAL CHECK-UP
CG undertakes a medical check-up of all employees. Preventive and early detection provide the
basis for a healthy workplace.
SPORTS
CG also has a cricket club and employees are encouraged to participate in cricket tournaments.
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Their compensation package is aligned with the market and it is aimed at attracting and retaining
talent. Rewards for each position are based on performance, potential, criticality and market
value.
They have a comprehensive medical assistance program that covers the gamut of medical
expenses that the employee and his family may incur.
An employees growth in the company is complemented by his own self-development. Their
educational assistance plan offers all encouragement in pursuing the course of the employees
interest.
Required Experiences
Assignments having multiple skill requirements
Independent handling of the assignment <1yr
New position with large scope < 1 yr
International Experience <1 year
Cross functional Experience
Cross Divisional Experience
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E1 to E2
**
**
M1 to M2
**
**
**
M3
**
**
**
**
L1
**
**
**
**
L2
**
**
**
**
L3
**
**
**
**
**
**
**
4
**
5
** ** **
6 7
9
POLICIES
PERFORMANCE REWARD POLICY
As per CG HR policy, employees who demonstrate commitment and devotion towards duty and
contribute significantly in achievement of targets and/or in improving the performance would be
recognized and rewarded for their contributions through an attractive reward and recognition
Scheme based on annual performance reviews.
The CG policy for performance review & rewards system shall be made known to all employees
at the beginning of each financial year.
PERSONAL ACCIDENT INSURANCE COVERAGE
CG would covers a personal Accident Insurance Scheme for its permanent employees for which
the premium would be paid by CG. Under the scheme, the employee will enjoy insurance
coverage 24 hours and will received compensation in the event of death or body
injury/disablement resulting from any accident both on and off duty. The compensation in the
event of death would be 75 % of monthly salary (Basic + DA) and additional 25 % of monthly
salary (Basic + DA) or Rs.5 lacs, whichever is less. The scheme also provides for compensation
for total disablement, partial disablement etc.. This would be in lieu of the benefits under the
Workmens Compensation Act 1923/ESI Act.
MEDICAL INSURANCE POLICY
Employees would be covered by CG Medical Insurance Policy for hospitalization treatment.
SEXUAL HARASSMENT POLICY
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CG has in place a structured Induction and Familiarisation Programme for its Directors to
understand and update themselves with CGs business and operations on a continuous basis.
A new Director will attend a familiarisation programme which is tailored to the needs of their
appointment. This includes a presentation by the Managing Director giving a broad overview
of the Company. The induction pack to be provided to a new Director will include CGs
Board and Committee framework, CG Policies and procedures, statutory declarations, forms
and other documentation.
OTHER INITIATIVES
It is an e- initiative that is taken by the company where in every employee reports the major task
undertaken for the weak on Friday.
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We offer you continued career growth and an advantage few other companies can match.
BIBLIOGRAPHY
http://www.cgglobal.com/frontend/finalnonproduct.aspx?cnl2=O4YRF2vM8JU=
http://www.cgglobal.com/pdfs/policies/Corp-EHS-Policy-Jan15.pdf
http://www.business-standard.com/company/crompton-greaves-ltd-125/annualreport/director-report
http://www.mahadiscom.in/Terms%20&_%20Conditions%20for%20Pay%20Gr
%20I%20&_%20II.pdf
http://www.cgglobal.com/frontend/crompton.aspx?
Id=fNSJW/UGgrI=&pgm=ISa594ohuB8=
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