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Abstract
The aim of this series is to introduce the topic of human factors and to
show how it can be used in nursing practice on the ward and in nursing
management, to improve the safety of patient care. Human factors can
be used to make many aspects of working life easier, and if it is easier to
do it is less likely to go wrong. This article discusses the importance of
human factors in nursing and provides some practical suggestions on
how to apply the principles of human factors. Forthcoming articles will
examine human factors tools, surgical safety and human reliability in
more detail.
Authors
Beverley Norris
Human factors lead, National Patient Safety Agency, London
and senior researcher, Helen Hamlyn Centre for Design,
Royal College of Art, London.
Lynne Currie
Project manager, Evaluating and Improving, Quality, Standards
and Innovation Unit, Learning and Development Institute,
Royal College of Nursing, London.
Caroline Lecko
Patient safety lead (secondment), Learning and Development
Institute, Royal College of Nursing, London.
Correspondence to: beverley.norris@npsa.nhs.uk
Keywords
Human factors, patient safety
Review
All articles are subject to external double-blind peer review and
checked for plagiarism using automated software.
Online
Guidelines on writing for publication are available at
www.nursing-standard.co.uk. For related articles visit the archive
and search using the keywords above.
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BOX 1
Definition of human factors
Human factors is the scientific discipline concerned
with the understanding of interactions among
humans and other elements of a system, and the
profession that applies theory, principles, data, and
other methods to design in order to optimise human
wellbeing and overall system performance.
(Human Factors and Ergonomics Society 2000)
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Conclusion
Patient safety is integral to nursing and must be part
of everyday clinical practice. An understanding
of clinical human factors will help nurses to
understand how the design of the systems,
processes, equipment and environment that they
work in and with affects the ability to deliver safe
patient care. An understanding of the concepts and
models applied within human factors is essential
if nurses are to make significant improvements in
enhancing patient safety in clinical practice NS
References
Amalberti R, Auroy Y, Berwick D,
Barach P (2005) Five system barriers to
achieving ultrasafe health care. Annals of
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Care Quality Commission (2011) Dignity
and Nutrition for Older People: Review
of Compliance. Worcestershire Acute
Hospitals NHS Trust: Alexandra Hospital.
http://tiny.cc/CQC_Dignity_and_Nutrition
(Last accessed: March 16 2012.)
Clarkson J, Ward J, Buckle P, Berman J,
Lim R, Jun T (2009) Prospective Hazard
Analysis: Tailoring Prospective Methods
to a Healthcare Context. Research Project
PS/035. Engineering Design Centre,
University of Cambridge.
Defence Procurement Agency (2006)
MAP-01-011 HFI Technical Guide
(formerly STGP 11). www.hfidtc.com/
pdf-downloads/MAP-01-011.pdf (Last
accessed: March 16 2012.)
Department of Health (2006) On the State
of the Public Health: Annual Report of the
Chief Medical Officer 2005. www.dh.gov.
uk/en/Publicationsandstatistics/
Publications/AnnualReports/DH_4137366
(Last accessed: March 16 2012.)
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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.