4/14/2015

Business:AChangingWorld|

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Business:AChangingWorld,4/e
O.C.Ferrell,ColoradoStateUniversity
GeoffreyHirt,DePaulUniversity

TheNatureofManagement

Chapter7

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ResultsReporter
Outof20questions,youanswered8correctly,forafinalgradeof40%.
8correct(40%)
12incorrect(60%)
0unanswered(0%)
Pleaseanswerallquestions.

YourResults:
Thecorrectanswerforeachquestionisindicatedbya

CORRECT

Inwhichofthefollowingorganizationsdoesmanagementtake
place?
A)military
B)religiousgroups
C)corporations
D)schools
E)alloftheabove
Feedback:alloftheaboveCorrect.

CORRECT

Organizingisimportantbecauseit
A)establisheslinesofauthority.
B)improvescommunication.
C)reducesduplicationofresources.
D)improvescompetitiveness.
E)alloftheabove.
Feedback:alloftheabove.Correct.

CORRECT

Whichtypeofleadermakesalldecisionsandthentellsemployees
whattodoandhow?
A)autocratic
B)administrative
C)freerein
D)democratic
E)socialistic
Feedback:autocraticCorrect.

INCORRECT

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Whichofthefollowingwouldmostlikelybeamiddle
managementposition?
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Business:AChangingWorld|

A)foreman
B)supervisor
C)CEO
D)president
E)plantmanager
Feedback:supervisorIncorrect.Youcanfindinformation
onp.196regardingthecorrectanswer.

CORRECT

Whichofthefollowingisthemostimportantfunctionoffirstline
managers?
A)planning
B)organizing
C)directingandcontrolling
D)staffing
E)specializing
Feedback:directingandcontrollingCorrect.

CORRECT

Whichofthefollowingisnotafunctionwithinthemanagement
process?
A)directing
B)controlling
C)detailing
D)staffing
E)planning
Feedback:detailingCorrect.

INCORRECT

Whichofthefollowingspecifyactionsthatspecificindividuals,
workgroups,ordepartmentsneedtoaccomplish?
A)operationalplans
B)tacticalplans
C)strategicplans
D)mission
E)statementofobjectives
Feedback:statementofobjectivesIncorrect.Youcanfind
informationonp.189regardingthecorrectanswer.

INCORRECT WhichofthefollowingisNOTaskillneededbymanagers?
A)conceptualskills
B)technicalexpertise
C)humanrelationsskills
D)perceptualskills
E)leadership
Feedback:technicalexpertiseIncorrect.Youcanfind
informationonp.199regardingthecorrectanswer.

CORRECT

Whichofthefollowinginvolvesmotivatingandleadingemployees
toachieveorganizationalobjectives?
A)planning
B)organizing
C)staffing
D)directing

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E)controlling
Feedback:directingCorrect.

10

INCORRECT

Whichofthefollowingactivitiesisinvolvedinthecontrolling
function?
A)measuringperformance
B)comparingpresentperformancewithstandards
C)identifyingdeviationsfromstandards
D)takingcorrectiveaction
E)alloftheabove
Feedback:measuringperformanceIncorrect.Youcanfind
informationonp.193regardingthecorrectanswer.

11

INCORRECT

Whichofthefollowingdescribesanorganization'sfundamental
purposeandbasicphilosophy?
A)mission
B)statementofobjectives
C)strategicplan
D)tacticalplan
E)operational
Feedback:statementofobjectivesIncorrect.Youcanfind
informationonp.187regardingthecorrectanswer.

12

CORRECT

Whichareaofmanagementisresponsiblefordevelopingand
administeringtheactivitiesinvolvedintransformingresources
intogoods,services,andideasreadyforthemarketplace?
A)financialmanagement
B)productionandoperationsmanagement
C)humanresourcemanagement
D)topmanagement
E)marketingmanagement
Feedback:productionandoperationsmanagement
Correct.

13

INCORRECT

Whichtypeofleadershipisgenerallyneededtostimulate
unskilled,unmotivatedemployees?
A)autocratic
B)democratic
C)freerein
D)dictator
E)socialistic
Feedback:democraticIncorrect.Youcanfindinformation
onp.201regardingthecorrectanswer.

14

INCORRECT Whichmanagementlevelmostneedsconceptualskills?
A)firstlinemanagers
B)middlemanagers
C)topmanagers
D)administrative
E)bottom
Feedback:middlemanagersIncorrect.Youcanfind
informationonp.202regardingthecorrectanswer.

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15

Whichmanagementskillreferstotheabilitytoidentifyrelevant
INCORRECT issuesandrecognizetheirimportance?
A)technicalexpertise
B)conceptualskills
C)humanrelationsskills
D)leadership
E)analyticalskills
Feedback:conceptualskillsIncorrect.Youcanfind
informationonp.203regardingthecorrectanswer.

16

INCORRECT

Inwhichofthefollowingwayscananorganizationacquire
managers?
A)promotingemployeesfromwithin
B)hiringmanagersfromotherorganizations
C)hiringmanagersgraduatingfromuniversities
D)alloftheabove
E)noneoftheabove
Feedback:hiringmanagersfromotherorganizations
Incorrect.Youcanfindinformationonp.203regarding
thecorrectanswer.

17

INCORRECT

Onceadecisionsituationhasbeenrecognizedanddefined,the
nextstepinthedecisionmakingprocessisto
A)developalistofoptions.
B)analyzeoptions.
C)selectthebestoption.
D)implementthedecision.
E)assignoptionstoanindividual,group,ordepartment.
Feedback:analyzeoptions.Incorrect.Youcanfind
informationonp.204regardingthecorrectanswer.

18

INCORRECT

_____areresponsibleforplanning,pricing,andpromoting
productsandmakingthemavailabletocustomers.
A)Financialmanagers
B)Administrativemanagers
C)Humanresourcemanagers
D)Marketingmanagers
E)Firstlinemanagers
Feedback:AdministrativemanagersIncorrect.Youcan
findinformationonp.198regardingthecorrectanswer.

19

CORRECT

Whichtypeofleaderinvolvestheiremployeesindecision
making?
A)autocratic
B)democratic
C)freerein
D)capitalistic
E)dictator
Feedback:democraticCorrect.

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20

Whichofthefollowingrepresentsachallengeconfronting
INCORRECT managersoftoday?

A)rapidlychangingtechnology

B)newlawsandregulations
C)changingnatureoftheworkforce
D)decliningeducationalstandards
E)alloftheabove
Feedback:newlawsandregulationsIncorrect.Youcan
findinformationonp.208regardingthecorrectanswer.

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