ACI-NA Business Information Technologies

Conference
April 28 – 30, 2008
The Omni Interlocken Resort
Denver (Broomfield), CO

PRELIMINARY AGENDA
As of April 10, 2008

All events will take place at the Omni Interlocken Resort unless otherwise noted.

MONDAY, APRIL 28, 2008

Committee / Steering Group / Working Group Meetings

9:00 a.m. – 7:00 p.m.

Registration

1:30 p.m. – 5:30 p.m.

Committee / Steering Group / Working Group Meetings (Open to ACI-NA Members Only)
ACI-NA’s committee structure allows members to meet, work with and learn from other
member professionals in your area of expertise. ACI-NA committees provide a forum to discuss
the latest issues facing the industry and develop new and innovative solutions. Lunch will be
provided.

12:00 – 1:30 p.m.

Combined Committee Lunch

1:30 p.m. – 3:00 p.m. (ACI-NA members only)

Working Group Meetings
• Airport Web Site Advertising – Chaired by John Payne, Chief Information Officer,
ITT Dept., San Francisco Airport Commission
• Common Bag Drop/ Self-Tagging – Chaired by Don Snider, IT Manager, Wichita
Airport Authority

3:00 – 3:50 p.m. (ACI-NA members only)

Committee Meeting – Chaired by John Newsome, Director of Information Technology,
Greater Orlando Aviation Authority
• ACI-NA Update – Brett McAllister & Matt Griffin
 • FIMS Update
• Planning Session: 2008 ACI-NA Annual Conference Business Information
Technology Seminar – John Newsome

3:50 p.m. – 4:00 p.m.

PM Refreshment Break

4:00 p.m. – 5:30 p.m. (ACI-NA members only)

Steering Group Meeting
• Continue planning session – John Newsome
• Finance Committee Update – Chris Poinsatte, Chairman, Finance Committee

6:00 – 7:30 p.m.

Welcome Reception

TUESDAY, APRIL 29, 2008

7:00 a.m. – 4:15 p.m.
Registration

7:00 – 8:30 a.m.

Continental Breakfast

7:00 – 8:30 a.m.

Associates & World Business Partner (WBP) Breakfast

8:45 – 9:15 a.m.

Welcome & Opening Remarks

9:15 – 10:30 a.m.

Joint Session 1: State-of-the Economy and the Industry: Threats and Opportunities in
2008

Moderator: Chris Poinsatte, Executive Vice President & CFO, Dallas-Fort Worth International
Airport
Speakers: Kevin Crissey, Senior Analyst, U.S Airlines, UBS Securities
Kurt Krummenacker, Assistant Vice President & U.S Airport Lead Analyst, Moody's
Investors Services
Dr. Kevin Neels, Principal, Brattle Group
Bart Oosterveld, Chief Credit Officer, Moody's Global Project Finance

The US airline industry is likely entering one of the most dynamic periods in recent history.
After a profitable 2007, airlines have become notably pessimistic about 2008. Rising fuel costs,
upcoming labor negotiations and other economic factors have many airline executives openly
discussing merger possibilities. Additionally, the much anticipated US-EU Open Skies has
finally arrived. What will this new opportunity and competition mean for legacy carriers? Will
low-cost carriers begin competing in the trans-Atlantic market? How will all these affect the
dynamics between airport and airline relationship? A panel of experts will discuss these and
other issues.

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10:30 – 10:45 a.m.
AM Refreshment Break

10:45 a.m. – 12:00 p.m.

Construction and IT – Better Integration and Best Practices

Moderator: Ken Wright, Director Airport Services, ServiceTec International

Speakers: Gary Long, Vice President & CIO IT&T, Greater Toronto Airports Authority
Carlos Garcia, Senior Manager Computer Services, Information Systems, Miami-Dade
Aviation Department
Rick Belliotti, Vice President Business Development, Barich, Inc.

Whether it is renovating a terminal, adding to an existing one or building a new facility, the
planning and implementation of information infrastructure and systems requires coordination
with many construction trades. Each organization has special needs and priorities (deadlines,
data or dust) and they may not be the same. This session will discuss ways to better integrate
with the construction environment, during construction phases, to achieve the desired end
results. Proper planning, best practices, experiences as well as lessons learned will be discussed.

12:00 – 1:30 p.m.

Luncheon and Keynote Speech

1:30 – 3:00 p.m.

IT Governance: How things should work at your airport

Moderator: Frank Haley, Assistant Director – Information Technology, Houston Airport System
Speakers: Cheryl Basye, President/CEO, BenchMark Data Management, Inc.
David Wilson, Chief Technology Officer, Seattle-Tacoma International Airport
William Flowers, V.P & CIO, Dallas-Fort Worth International Airport

How is your IT department laid out? Who makes the decisions? What are your
responsibilities? Do you ever want to ask your fellow airport IT colleagues these questions?
This session will allow you to do just that and more.

3:00 – 3:15 p.m.

PM Refreshment Break

3:15 – 5:00 p.m.

Airport Roundtable

Moderator: John Newsome, Director of Information Technology, Greater Orlando Aviation Authority

This perennially popular session allows members to share news concerning developments at
their airports and hear what’s going on throughout the ACI-NA airport membership. Please
come prepared to give a brief oral update on IT happenings at your airport. Feel free to bring
problems or questions that you’d like the Business Information Technologies Committee
membership to help you with!

WEDNESDAY, APRIL 30, 2008

7:30 a.m. – 3:30 p.m.
3
Registration

7:00 a.m. – 8:00 a.m.

Continental Breakfast

8:00 – 9:00 a.m.

Joint Session 2: Strategic Investment in Information Technology

Moderator: John Payne, Chief Information Officer, IT Dept., San Francisco Airport Commission
Speakers: William Flowers, V.P & CIO, Dallas-Fort Worth International Airport
Brian Gabel, V.P & CFO, Greater Toronto Airports Authority
John Newsome, Director of Information Technology, Greater Orlando Aviation Authority
Alan Stewart, Chief Financial Officer, McCarran International Airport

Technology can add strategic value to airports, but is it worth the cost? Technology is
expensive. Do we really need to continue to make the investment? How do we justify the cost
of the project? Do we ever really get the promised savings and efficiencies? Finance and IT
representatives will focus on these issues and more during this session.

9:00 – 9:20 a.m.

AM Refreshment Break

9:20 – 10:50 a.m.

Daily Business Intelligence

Moderator: Tom Strange, President, The Solution Design Group, Inc.

Speakers: Ron Dunsky, VP Marketing/New Product Development, Megadata Corporation (Passur)
Manoj Ramnani, President, Astegic Incorporated
Airport Speaker (TBD)

Business decisions have to be made daily and a key factor for practical, knowledgeable
decisions is the availability of reliable sources of data. This session will discuss the Key
Performance Indicators that should be used in this data stream, where they can be gathered and
how you can distribute the information to the “key players” as efficient as possible. Your
managers are going to ask for this information, be ready to supply it.

11:00 a.m. – 12:30 p.m.

Conflict or Convergence? Airport-Provided Airline Services

Moderator: Mark Sapp, National Sales Director, Air-Transport IT Services, Inc.

Speakers: Bruce Carter, Quad City International Airport
Ed Jacob, American Eagle
Bill Heppner, Alaska Airlines
Kiel Barnekov, Director – IT, Tampa International Airport

What more can an airport do to attract airline service to their airport? In some markets, airports
are making a move to offer a variety of above- and below-the-wing services that have
traditionally been provided by the airlines themselves. What does that mean for the Airport in
general and the IT Department in particular? This panel will provide attendees an opportunity
to hear from both airport and airline managers who are already engaged in this developing
trend.

12:30 – 2:00 p.m.

4
Luncheon

2:00 – 3:30 p.m.

Working Group Reports
• CUPPS
• Airport Web Site Advertising
• Common Bag Drop/ Self-Tagging

3:30 – 4:00 p.m.

PM Refreshment Break