Académique Documents
Professionnel Documents
Culture Documents
20
Points Missed
Percentage
100%
1.
Until the 1980s, project management primarily focused on providing schedule and
resource data to top management in the military, computer, and construction
industries.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
One attribute that helps define a project is that a project has a unique purpose.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
True
False
1/1
Correct Answer:
Your Response:
4.
Program managers are not responsible for coordinating the efforts of project
teams, functional groups, suppliers, and operations staff.
A.
B.
Points Earned:
Correct Answer:
Your Response:
5.
A
A
True
False
1/1
B
B
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
6.
A
A
Project managers often take on the role of both leader and manager.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
7.
A
A
A 2001 report showed that the U.S. spends the equivalent of ____ of the
nations gross domestic product on projects every year.
A.
1/10
1/5
1/4
1/2
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
8.
C
C
In the example of the project of building a house, the sponsors would be the
potential ____.
A.
B.
C.
D.
contractors
support staff
managers
new homeowners
Points Earned:
Correct Answer:
Your Response:
9.
1/1
D
D
risk
procurement
communications
resource
Points Earned:
Correct Answer:
Your Response:
10.
1/1
1/1
C
C
projects to show the status of active, approved, and future projects across an
entire organization.
A.
B.
C.
D.
Investment
Active
Enterprise
Budget
Points Earned:
1/1
Correct Answer:
Your Response:
11.
C
C
assistant
CEO
leader
manager
Points Earned:
1/1
Correct Answer:
Your Response:
12.
C
C
A(n) ____ often deals with the day-to-day details of meeting specific goals.
A.
B.
C.
D.
manager
leader
programmer
analyst
Points Earned:
1/1
Correct Answer:
Your Response:
13.
A
A
In ____, Henry Gantt developed the famous Gantt chart as a tool for scheduling
work in factories.
A.
B.
C.
D.
1897
1917
1927
1957
Points Earned:
1/1
Correct Answer:
Your Response:
14.
B
B
A Gantt chart displays a projects start and finish dates in a ____ format.
A.
B.
pie chart
line graph
C.
D.
bar graph
calendar
Points Earned:
1/1
Correct Answer:
Your Response:
15.
D
D
By the ____, the military had begun to use software to help manage large
projects.
A.
B.
C.
D.
1960s
1970s
1980s
1990s
Points Earned:
1/1
Correct Answer:
Your Response:
16.
B
B
____ was an early project management software product that helped managers
analyze complex schedules for designing aircraft.
A.
B.
C.
D.
Artemis
Columbia
Vega
Oberlin
Points Earned:
1/1
Correct Answer:
Your Response:
17.
A
A
Management
Money
Municipal
Marketing
Points Earned:
1/1
Correct Answer:
Your Response:
18.
A
A
Producer
Practitioner
Professional
D.
Professor
Points Earned:
1/1
Correct Answer:
Your Response:
19.
C
C
The Project Management ____, a Web site for people involved in project
management, provides an alphabetical directory of more than 300 project
management software solutions.
A.
B.
C.
D.
Center
Alliance
Consortium
Facility
Points Earned:
1/1
Correct Answer:
Your Response:
20.
A
A
____ tools are often recommended for small projects and single users.
A.
B.
C.
D.
Low-end
Midrange
High-end
Expensive
Points Earned:
1/1
Correct Answer:
Your Response:
A
A
Continue
Quiz #2 - Chapter 2
Your response has been submitted successfully.
Points Awarded
19
Points Missed
Percentage
95%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
True
False
1/1
Correct Answer:
Your Response:
4.
A
A
True
False
1/1
Correct Answer:
Your Response:
5.
A
A
True
False
1/1
Correct Answer:
Your Response:
6.
Correct Answer:
Your Response:
7.
A
A
True
False
1/1
A
A
The best way to kill a project is to withhold the required money, human
resources, and visibility for the project.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
8.
A
A
It is rare for technical specialists or project managers to remain with the same
company for a long time.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
9.
A
A
True
False
Correct Answer:
Your Response:
10.
B
B
____ describes a holistic view of carrying out projects within the context of the
organization.
A.
Systems philosophy
Systems thinking
Systems analysis
Systems approach
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
11.
0/1
B
D
The ____ focuses on different groups roles and responsibilities in order to meet
the goals and policies set by top management.
A.
B.
C.
D.
structural frame
human resources frame
political frame
symbolic frame
Points Earned:
Correct Answer:
Your Response:
12.
1/1
1/1
A
A
The ____ focuses on producing harmony between the needs of the organization
and the needs of the people.
A.
B.
C.
D.
structural frame
human resources frame
political frame
symbolic frame
Points Earned:
1/1
Correct Answer:
Your Response:
13.
B
B
Points Earned:
1/1
Correct Answer:
Your Response:
14.
D
D
____ is a set of shared assumptions, values, and behaviors that characterize the
functioning of an organization.
A.
B.
C.
D.
Organizational politics
Organizational philosophy
Organizational culture
Organizational structure
Points Earned:
1/1
Correct Answer:
Your Response:
15.
C
C
____ refers to the degree to which the organization monitors and responds to
changes in the external environment.
A.
B.
C.
D.
Means-ends orientation
Open-systems focus
Conflict tolerance
Risk tolerance
Points Earned:
1/1
Correct Answer:
Your Response:
16.
B
B
CPO
CFO
C.
CEO
CIO
D.
Points Earned:
1/1
Correct Answer:
Your Response:
17.
D
D
implementation
development
concept
close-out
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
18.
C
C
In the ____ phase, the project team creates more detailed project plans, a more
accurate cost estimate, and a more thorough WBS.
A.
development
implementation
concept
close-out
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
19.
A
A
The ____ model assumes that requirements will remain stable after they are
defined.
A.
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
B
B
Most trade schools, colleges, and universities did not start offering degrees in
computer technology, computer science, management information systems, or
other information technology areas until the ____.
A.
B.
C.
D.
1950s
1970s
1980s
1990s
Points Earned:
1/1
Correct Answer:
Your Response:
B
B
Continue
Quiz #3 - Chapter 3
Your response has been submitted successfully.
Points Awarded
15
Points Missed
Percentage
75%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
True
False
1/1
Correct Answer:
Your Response:
4.
B
B
The primary use of JWDs current intranet is for human resource information.
A.
B.
True
False
Points Earned:
0/1
Correct Answer:
Your Response:
5.
A
B
A milestone list is an output list associated with the Project Scope Management
knowledge area.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
6.
B
B
According to JWDs scope statement, one hour per week will be allocated for
system maintenance and other periodic maintenance, as appropriate.
A.
B.
Points Earned:
True
False
0/1
Correct Answer:
Your Response:
7.
A
B
True
False
Correct Answer:
Your Response:
8.
A
A
____ include devising and maintaining a workable scheme to ensure that the
project addresses the organizations needs.
A.
B.
C.
D.
Initiating processes
Planning processes
Executing processes
Monitoring and controlling processes
Points Earned:
Correct Answer:
Your Response:
9.
1/1
1/1
B
B
executing process
closing process
monitoring and controlling process
D.
planning process
Points Earned:
1/1
Correct Answer:
Your Response:
10.
C
C
Usually, the project manager and key team members are selected during the
____ process group.
A.
B.
C.
D.
initiating
planning
executing
monitoring and controlling
Points Earned:
1/1
Correct Answer:
Your Response:
11.
A
A
The project scope management knowledge area maps to the ____ process group
through the activities of scope verification and scope control.
A.
B.
C.
D.
initiating
planning
executing
monitoring and controlling
Points Earned:
0/1
Correct Answer:
Your Response:
12.
D
B
The project procurement management knowledge area maps to the ____ process
group through the activities of requesting seller responses and selecting sellers.
A.
B.
C.
D.
initiating
planning
executing
monitoring and controlling
Points Earned:
1/1
Correct Answer:
Your Response:
13.
C
C
The PMBOKGuide 2004 includes ____ items as outputs of the initiating process
group.
A.
B.
C.
D.
Points Earned:
Correct Answer:
two
three
four
five
0/1
A
Your Response:
14.
JWD Consultings core business goal is first presented in the ____ section of the
business case.
A.
Business Objective
Introduction/Background
C. Critical Assumption and Constraints
D. Current Situation and Problem/Opportunity Statement
B.
Points Earned:
Correct Answer:
Your Response:
15.
1/1
B
B
The first step in JWDs approach, listed in its project charter, is to ____.
A.
develop a survey to determine critical features of the new intranet site and
solicit input from consultants and customers
B. review internal and external templates and examples of project management
documents
C. research software to provide security, manage user inputs, and facilitate the
article retrieval and Ask the Expert features
D. develop the intranet site using an iterative approach, soliciting a great deal of
user feedback
Points Earned:
Correct Answer:
Your Response:
16.
A
A
Points Earned:
Correct Answer:
Your Response:
17.
1/1
1/1
A
A
JWDs team contract contains the following point: Work together to create the
project schedule and enter actuals into our enterprise-wide project management
system by 4 p.m. every Friday. This appears in the ____ section of the team
contract.
A.
Participation
Communication
Problem Solving
Meeting Guidelines
B.
C.
D.
Points Earned:
Correct Answer:
1/1
B
Your Response:
18.
10
12
14
16
B.
C.
D.
Points Earned:
0/1
Correct Answer:
Your Response:
19.
C
B
internal labor
contracting
software
hardware
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
A
A
1/1
Correct Answer:
Your Response:
B
B
Quiz #4 - Chapter 4
Your response has been submitted successfully.
Points Awarded
18
Points Missed
Percentage
90%
1.
Many people consider project integration management the key to overall project
success.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
Information systems can help an organization support a strategy of being a lowcost producer.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
4.
A
A
Net present value and cash flow mean the same thing.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
B
B
The first step in creating a weighted scoring model is to assign a weight to each
criterion.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
6.
B
B
3
7
C.
10
15
D.
Points Earned:
Correct Answer:
Your Response:
7.
1/1
B
B
____ involves working with stakeholders to create the document that formally
authorizes a project.
A.
Points Earned:
Correct Answer:
Your Response:
8.
A
B
project initiation
project planning
strategic planning
strategic initiation
Points Earned:
Correct Answer:
Your Response:
9.
1/1
C
C
Author ____, who developed the concept of the strategic value of competitive
advantage, has written several books and articles on strategic planning and
competition.
A.
B.
C.
D.
James Bacon
Michael Porter
Robert Cooper
Carol Matlack
Points Earned:
Correct Answer:
Your Response:
10.
0/1
1/1
B
B
____ analysis is a method of calculating the expected net monetary gain or loss
from a project by discounting all expected future cash inflows and outflows to
the present point in time.
A.
B.
C.
Cost of capital
Net present value
Cash flow
D.
Payback
Points Earned:
Correct Answer:
Your Response:
11.
B
B
In the mathematical formula for determining the NPV, the variable n is ____.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
12.
B
B
return on investment
internal rate of return
external rate of return
required rate of return
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
0/1
D
A
payback analysis
balanced scorecard
weighted scoring model
net present value analysis
Points Earned:
Correct Answer:
Your Response:
14.
1/1
13.
1/1
1/1
B
B
business case
statement of work
scope statement
contract
Points Earned:
Correct Answer:
Your Response:
1/1
C
C
15.
A(n) ____ is a document used to coordinate all project planning documents and
help guide a projects execution and control.
A.
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
16.
A
A
The ____ section of the project management plan describes how to monitor
project progress and handle changes.
A.
B.
C.
D.
management objectives
project controls
risk management
technical processes
Points Earned:
1/1
Correct Answer:
Your Response:
17.
B
B
management objectives
project controls
risk management
technical processes
Points Earned:
1/1
Correct Answer:
Your Response:
18.
D
D
The ____ section of the project management plan might include a Gantt chart.
A.
B.
C.
D.
introduction
management and technical approaches
project schedule information
budget
Points Earned:
1/1
Correct Answer:
Your Response:
19.
C
C
On large projects, many project managers say that ____ percent of the job is
communicating and managing changes.
A.
50
B.
70
90
100
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
C
C
____ should define the approval process for all project deliverables.
A.
B.
C.
D.
1/1
Correct Answer:
Your Response:
A
A
Quiz #5 - Chapter 5
Your response has been submitted successfully.
Points Awarded
20
Points Missed
Percentage
100%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
The projects size, complexity, importance, and other factors will not affect how
much effort is spent on scope planning.
A.
B.
Points Earned:
Correct Answer:
Your Response:
True
False
1/1
B
B
3.
Information from the project charter provides a basis for making scope
management decisions.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
4.
A
A
The project scope statement should provide basic scope information, and the
preliminary project scope statement should continue to clarify and provide
information that is more specific.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
5.
B
B
True
False
1/1
Correct Answer:
Your Response:
6.
B
B
True
False
1/1
Correct Answer:
Your Response:
7.
A
A
If you want some time-based flow for the work, you can create a WBS using the
project management process groups of initiating, planning, executing,
controlling, and closing as level 1 in the WBS.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
8.
A
A
Lack of user input leads to problems with managing scope creep and controlling
change.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
9.
A
A
end-product
scope
deliverable
outcome
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
10.
C
C
three
four
five
six
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
11.
C
C
____ involves reviewing the project charter and preliminary scope statement
created during the initiation process and adding more information during the
planning process as requirements are developed and change requests are
approved.
A.
B.
C.
D.
Scope planning
Scope definition
Scope control
Scope verification
Points Earned:
Correct Answer:
Your Response:
12.
1/1
1/1
B
B
Scope planning
Scope definition
Scope control
Scope verification
Points Earned:
Correct Answer:
1/1
D
Your Response:
13.
Good ____ is very important to project success because it helps improve the
accuracy of time, cost, and resource estimates, it defines a baseline for
performance measurement and project control, and it aides in communicating
clear work responsibilities.
A.
B.
C.
D.
scope planning
scope management
scope definition
scope verification
Points Earned:
1/1
Correct Answer:
Your Response:
14.
C
C
Of the following, it is much more difficult to describe, agree upon, and meet the
____ goal of many projects.
A.
B.
C.
D.
scope
time
cost
technical
Points Earned:
1/1
Correct Answer:
Your Response:
15.
A
A
The ____ level of a WBS represents the entire project and is the top level.
A.
0
1
2
3
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
16.
A
A
Generally, each work package in a WBS should represent roughly ____ hours of
effort.
A.
B.
C.
D.
20
40
60
80
Points Earned:
Correct Answer:
Your Response:
17.
1/1
D
D
A.
B.
C.
D.
top-down approach
bottom-up approach
mind-mapping approach
analogy approach
Points Earned:
1/1
Correct Answer:
Your Response:
18.
D
D
The ____ approach involves refining the work into greater and greater levels of
detail.
A.
B.
C.
D.
analogy
bottom-up
top-down
mind mapping
Points Earned:
1/1
Correct Answer:
Your Response:
19.
C
C
The ____ approach is best suited to project managers who have vast technical
insight and a big-picture perspective.
A.
B.
C.
D.
analogy
bottom-up
top-down
mind mapping
Points Earned:
1/1
Correct Answer:
Your Response:
20.
C
C
After discovering WBS items and structure using the ____ approach, you could
then translate the information into chart or tabular form.
A.
B.
C.
D.
analogy
bottom-up
top-down
mind mapping
Points Earned:
Correct Answer:
Your Response:
Quiz #6 - Chapter 6
1/1
D
D
19
Points Missed
Percentage
95%
1.
Managers often cite cost issues during the end phase of a project as one of their
biggest challenges and the main cause of conflict.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
True
False
1/1
Correct Answer:
Your Response:
3.
B
B
Network diagrams are the preferred technique for showing activity discretionary
dependencies.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
4.
B
B
It is important that the people who help determine what resources are necessary
include people who have experience and expertise in similar projects and with
the organization performing the project.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
A
A
Correct Answer:
True
False
1/1
B
Your Response:
6.
A Tracking Gantt chart is based on the percentage of work completed for project
tasks or the actual start and finish dates.
A.
B.
Points Earned:
True
False
0/1
Correct Answer:
Your Response:
7.
A
B
True
False
1/1
Correct Answer:
Your Response:
8.
B
B
One of PERTs main disadvantages is that it involves more work than CPM.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
9.
A
A
True
False
Correct Answer:
Your Response:
10.
B
B
____ dependencies are inherent in the nature of the work being performed on a
project.
A.
B.
C.
D.
Mandatory
Discretionary
External
Internal
Points Earned:
Correct Answer:
Your Response:
11.
1/1
1/1
A
A
A.
Combinations
Conflicts
Merges
Bursts
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
12.
D
D
In a(n) ____ relationship, the from activity must finish before the to activity
can start.
A.
start-to-start
finish-to-start
finish-to-finish
start-to-finish
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
13.
B
B
start-to-start
finish-to-start
finish-to-finish
start-to-finish
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
1/1
A
A
The ultimate goal of ____ is to create a realistic project schedule that provides a
basis for monitoring project progress for the time dimension of the project.
A.
B.
C.
D.
activity definition
activity sequencing
schedule development
activity duration estimating
Points Earned:
Correct Answer:
Your Response:
15.
1/1
In a(n) ____ relationship, the from activity cannot start until the to activity
is started.
A.
14.
1/1
1/1
C
C
The critical path is the ____ path through a network diagram, and it represents
the ____ time it takes to complete a project.
A.
B.
C.
longest; longest
longest; shortest
shortest; longest
D.
shortest; shortest
Points Earned:
1/1
Correct Answer:
Your Response:
16.
B
B
____ is the amount of time an activity can be delayed from its early start
without delaying the planned project finish date.
A.
Total slack
Free float
Total time
Free slack
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
17.
A
A
The ____ for an activity is the latest possible time an activity might begin
without delaying the project finish date.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
18.
1/1
C
C
Points Earned:
Correct Answer:
Your Response:
19.
1/1
1/1
D
D
The goal of ____ is to know the status of the schedule, influence the factors that
cause schedule changes, determine that the schedule has changed, and manage
changes when they occur.
A.
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
C
C
blue
yellow
green
red
Points Earned:
1/1
Correct Answer:
Your Response:
D
D
Quiz #7 - Chapter 7
Your response has been submitted successfully.
Points Awarded
20
Points Missed
Percentage
100%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
Any new technology or business process is untested and has inherent risks.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
Project managers must conduct cash flow analysis to determine net present
value.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
4.
A
A
Learning curve theory does not apply to the amount of time it takes to complete
some tasks.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
B
B
True
False
1/1
Correct Answer:
Your Response:
6.
A
A
The cost management plan is part of the overall project management plan.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
7.
A
A
True
False
1/1
Correct Answer:
Your Response:
8.
If the cost performance index is less than one or less than 100 percent, the
project is under budget.
A.
B.
Points Earned:
Correct Answer:
Your Response:
9.
B
B
True
False
1/1
B
B
Databases are a common tool for cost estimating, cost budgeting, and cost
control.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
10.
B
B
The Standish Groups CHAOS studies reported an average cost overrun for
unsuccessful IT projects ranged from 180 percent in 1994 to ____ percent in
2002.
A.
28
43
58
73
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
11.
B
B
Three separate surveys of software project cost overruns found that the average
cost overrun for all of the projects in their survey samples (not just unsuccessful
projects) were ____ percent.
A.
1314
2324
3334
4344
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
12.
C
C
____ involves allocating the overall cost estimate to individual work items to
establish a baseline for measuring performance.
A.
B.
C.
D.
Cost budgeting
Cost consolidation
Cost control
Cost estimating
Points Earned:
Correct Answer:
Your Response:
13.
1/1
1/1
A
A
____ are those costs that an organization can easily measure in dollars.
A.
B.
C.
D.
Intangible costs
Direct costs
Tangible costs
Indirect costs
Points Earned:
Correct Answer:
Your Response:
14.
C
C
Project managers should focus on ____, since they can control them.
A.
sunk costs
indirect costs
direct costs
intangible costs
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
15.
C
C
Contingency reserves
Management reserves
Unknown unknowns
Direct reserves
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
A
A
Contingency reserves
Management reserves
Known unknowns
Indirect reserves
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
1/1
B
B
budgetary estimate
definitive estimate
rough order of magnitude estimate
final estimate
Points Earned:
Correct Answer:
Your Response:
18.
1/1
17.
1/1
____ allow for future situations that may be partially planned for.
A.
16.
1/1
1/1
C
C
A.
B.
C.
D.
budgetary estimate
definitive estimate
rough order of magnitude estimate
final estimate
Points Earned:
1/1
Correct Answer:
Your Response:
19.
C
C
The ____ is the ratio of actual work completed to the percentage of work
planned to have been completed at any given time during the life of the project
or activity.
A.
AC
EV
RP
PV
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
C
C
The ____ is an estimate of the value of the physical work actually completed.
A.
AC
EV
RP
PV
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
B
B
Quiz #8 - Chapter 8
Your response has been submitted successfully.
Points Awarded
19
Points Missed
Percentage
95%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
True
False
0/1
Correct Answer:
Your Response:
3.
B
A
True
False
1/1
Correct Answer:
Your Response:
4.
B
B
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
5.
B
B
True
False
1/1
Correct Answer:
Your Response:
6.
Testing needs to be done during almost every phase of the systems development
life cycle.
A.
B.
Points Earned:
Correct Answer:
Your Response:
7.
B
B
True
False
1/1
A
A
Many quality experts believe that lack of leadership is the main cause of quality
problems.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
8.
A
A
It took only ____ years for 50 million people to use the Internet compared to 25
years for 50 million people to use telephones.
A.
3
5
7
9
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
9.
B
B
The main outputs of ____ are a quality management plan, quality metrics,
quality checklists, a process improvement plan, a quality baseline, and updates
to the project management plan.
A.
B.
C.
D.
quality control
quality planning
quality assurance
quality certification
Points Earned:
Correct Answer:
Your Response:
10.
1/1
B
B
____ involves monitoring specific project results to ensure that they comply
with the relevant quality standards while identifying ways to improve overall
quality.
A.
B.
C.
D.
Quality assurance
Quality control
Quality checking
Quality planning
Points Earned:
Correct Answer:
Your Response:
11.
1/1
1/1
B
B
The ____ process is often associated with the technical tools and techniques of
quality management, such as Pareto charts, quality control charts, and statistical
sampling.
A.
quality planning
quality certification
quality assurance
quality control
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
12.
D
D
Reliability
Performance
Maintainability
Functionality
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
13.
D
D
Features
System outputs
Properties
Functions
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
14.
A
A
Design of experiments
Quality auditing
Testing
Benchmarking
Points Earned:
Correct Answer:
Your Response:
15.
1/1
1/1
D
D
____ is(are) action(s) taken to bring rejected items into compliance with product
requirements or specifications or other stakeholder expectations.
A.
B.
C.
D.
Process adjustments
Rework
Acceptance decisions
Auditing
Points Earned:
Correct Answer:
Your Response:
16.
B
B
A(n) ____ is a graphic display of data that illustrates the results of a process
over time.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
17.
D
D
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
1/1
C
C
Statistical sampling
Pareto analysis
Six Sigma
Quality control charting
Points Earned:
Correct Answer:
Your Response:
19.
1/1
The ____ states that if seven data points in a row are all below the mean, above
the mean, or are all increasing or decreasing, then the process needs to be
examined for nonrandom problems.
A.
18.
1/1
1/1
C
C
Integration testing
Unit testing
User acceptance testing
System testing
Points Earned:
Correct Answer:
1/1
C
Your Response:
20.
____ wrote Quality Is Free in 1979 and is best known for suggesting that
organizations strive for zero defects.
A.
B.
C.
D.
Juran
Ishikawa
Crosby
Deming
Points Earned:
1/1
Correct Answer:
Your Response:
C
C
Quiz #9 - Chapter 9
Submitted by kato328 on 7/14/2009 11:13:29 PM
Points Awarded
19
Points Missed
Percentage
95%
1.
Most project managers agree that managing human resources effectively is one of
the toughest challenges they face.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
Hiring managers say interpersonal skills are the least important soft skill for
information technology workers.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
3.
B
B
As the job market changes, people should upgrade their skills to remain
marketable and flexible.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
4.
A
A
Team-building skills are often not a challenge for many project managers.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
B
B
Project managers often do not have control over project staff who report to
them.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
6.
A
A
When resources are used on a more constant basis, they require more
management.
A.
B.
Points Earned:
True
False
0/1
Correct Answer:
Your Response:
7.
B
A
The first dimension of psychological type in the MBTI signifies whether people
draw their energy from other people (extroverts) or from inside themselves
(introverts).
A.
B.
Points Earned:
True
False
Correct Answer:
Your Response:
8.
1/1
A
A
____ involves getting the needed personnel assigned to and working on the
project.
A.
B.
C.
D.
1/1
Correct Answer:
Your Response:
9.
C
C
Frederick Herzberg
David McClelland
Abraham Maslow
Douglas McGregor
Points Earned:
1/1
Correct Answer:
Your Response:
10.
C
C
deficiency
growth
safety
physiological
Points Earned:
1/1
Correct Answer:
Your Response:
11.
B
B
____ found that people were motivated to work mostly by feelings of personal
achievement and recognition.
A.
B.
C.
D.
Maslow
McGregor
McClelland
Herzberg
Points Earned:
1/1
Correct Answer:
Your Response:
12.
People with a high need for ____ seek to excel and tend to avoid both low-risk
and high-risk situations to improve their chances for achieving something
worthwhile.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
13.
D
D
affiliation
money
power
achievement
1/1
D
D
People with a high need for ____ desire harmonious relationships with other
people and need to feel accepted by others.
A.
affiliation
money
power
achievement
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
14.
A
A
Frederick Herzberg
David McClelland
Abraham Maslow
Douglas McGregor
Points Earned:
1/1
Correct Answer:
Your Response:
15.
D
D
authority
assignment
expertise
promotion
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
16.
1/1
A
A
Which of Coveys habits does Douglas Ross suggest differentiates good project
managers from average or poor project managers?
A.
Think win/win
B. Seek first to understand, then to be understood
C. Begin with the end in mind
D. Synergize
Points Earned:
Correct Answer:
Your Response:
17.
B
B
1/1
Empathic listening
Rapport
Synergy
Mirroring
Points Earned:
1/1
Correct Answer:
Your Response:
18.
D
D
A(n) ____ is a column chart that shows the number of resources assigned to a
project over time.
A.
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
19.
B
B
In the Tuckman model, ____ occurs when the emphasis is on reaching the team
goals, rather than working on team process.
A.
performing
norming
forming
storming
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
A
A
Expressives
Drivers
Analyticals
Amiables
Points Earned:
1/1
Correct Answer:
Your Response:
C
C
18
Points Missed
Percentage
1.
90%
Instead of knowing the people working on their projects and developing a trusting
relationship with them, many colleagues and managers should want to focus on
getting information by reading technical documents.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
B
B
True
False
1/1
Correct Answer:
Your Response:
3.
B
B
Adding more people to a project that is falling behind schedule often causes
more setbacks because of the increased complexity of communications.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
4.
A
A
You can assume that a task originally scheduled to take two months of one
persons time can be done in one month by two people.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
B
B
True
False
Points Earned:
Correct Answer:
Your Response:
6.
1/1
A
A
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
7.
B
B
When using the confrontation mode, project managers directly face a conflict
using a problem-solving approach that allows affected parties to work through
their disagreements.
A.
B.
Points Earned:
True
False
Correct Answer:
Your Response:
8.
B.
C.
D.
Performance reporting
Information distribution
Managing stakeholders
Communications planning
Points Earned:
Correct Answer:
Your Response:
0/1
B
D
WBS
organizational chart
business case
communications management plan
Points Earned:
Correct Answer:
Your Response:
10.
A
A
9.
1/1
1/1
B
B
Points Earned:
Correct Answer:
Your Response:
1/1
D
D
11.
long, frequent
short, infrequent
short, frequent
long, infrequent
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
12.
C
C
phone call
e-mail
meeting
Web Site
B.
C.
D.
Points Earned:
0/1
Correct Answer:
Your Response:
13.
phone call
e-mail
meeting
Web Site
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
14.
D
D
0
1
2
3
Points Earned:
1/1
Correct Answer:
Your Response:
15.
B
B
1
4
C.
6
8
D.
Points Earned:
1/1
Correct Answer:
Your Response:
16.
C
C
____ predict future project status and progress based on past information and
trends.
A.
Progress reports
Status reports
Forecasts
Updates
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
17.
C
C
confrontation
compromise
smoothing
forcing
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
18.
1/1
A
A
With the ____, project managers use a give-and- take approach to resolving
conflicts.
A.
B.
C.
D.
confrontation mode
compromise mode
smoothing mode
forcing mode
Points Earned:
Correct Answer:
Your Response:
19.
1/1
1/1
B
B
Many meetings are most effective with the minimum number of participants
possible. Which guideline to help improve time spent at meetings does this
statement relate to?
A.
Points Earned:
1/1
Correct Answer:
Your Response:
20.
B
B
The ____ line for any e-mail messages you write should clearly state the
intention of the e-mail.
A.
to
from
subject
cc
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
C
C
19
Points Missed
Percentage
95%
1.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
True
False
1/1
Correct Answer:
Your Response:
3.
B
B
True
B.
Points Earned:
False
1/1
Correct Answer:
Your Response:
4.
A
A
The last step in project risk management is deciding how to address this
knowledge area for a particular project by performing risk management
planning.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
5.
B
B
True
False
1/1
Correct Answer:
Your Response:
6.
B
B
True
False
Correct Answer:
Your Response:
7.
A
A
William Ibbs and Young H. Kwaks study revealed that the ____ industry had
the lowest level of project management maturity in the area of risk
management.
A.
B.
C.
D.
Engineering/Construction
Telecommunications
Information Systems
Hi-tech Manufacturing
Points Earned:
Correct Answer:
Your Response:
8.
1/1
1/1
C
C
William Ibbs and Young H. Kwaks study revealed that the ____ industry had
the lowest level of project management maturity in the area of quality
management.
A.
Engineering/Construction
Telecommunications
Information Systems
Hi-tech Manufacturing
B.
C.
D.
Points Earned:
0/1
Correct Answer:
Your Response:
9.
C
D
KLCI Research Groups 2001 survey revealed that ____ percent of the
organizations surveyed had a Project Management Office.
A.
64
75
85
94
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
10.
A
A
risk-seeking
risk-averse
risk-neutral
risk-indifferent
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
11.
1/1
B
B
____ involves monitoring identified and residual risks, identifying new risks,
carrying out risk response plans, and evaluating the effectiveness of risk
strategies throughout the life of the project.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
12.
1/1
1/1
C
C
____ are predefined actions that the project team will take if an identified risk
event occurs.
A.
B.
C.
Fallback plans
Contingency reserves
Contingency plans
D.
Contingency allowances
Points Earned:
Correct Answer:
Your Response:
13.
C
C
____ are developed for risks that have a high impact on meeting project
objectives, and are put into effect if attempts to reduce the risk are not effective.
A.
B.
C.
D.
Fallback plans
Contingency reserves
Contingency plans
Contingency allowances
Points Earned:
Correct Answer:
Your Response:
14.
B.
C.
D.
A
A
Points Earned:
Correct Answer:
Your Response:
1/1
D
D
Will the project meet NPV, ROI, and payback estimates? Which risk category
does this question apply to?
A.
B.
C.
D.
Financial risk
Technology risk
Structure/process risk
Market risk
Points Earned:
Correct Answer:
Your Response:
16.
1/1
According to the Standish Groups success potential scoring sheet, ____ has the
highest relative importance.
A.
15.
1/1
1/1
A
A
In a risk breakdown structure, competitors, suppliers, and cash flow fall under
the ____ risk category.
A.
B.
C.
D.
business
technical
organizational
project management
Points Earned:
Correct Answer:
1/1
A
Your Response:
17.
Integration
Quality
Procurement
Human Resources
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
18.
C
C
Brainstorming
SWOT analysis
The Delphi Technique
Interviewing
Points Earned:
1/1
Correct Answer:
Your Response:
19.
D
D
A(n) ____ is a diagramming analysis technique used to help select the best
course of action in situations in which future outcomes are uncertain.
A.
B.
C.
D.
decision tree
EMV
Monte Carlo analysis
watch list
Points Earned:
1/1
Correct Answer:
Your Response:
20.
A
A
Risk avoidance
Risk acceptance
Risk transference
Risk mitigation
Points Earned:
Correct Answer:
Your Response:
1/1
A
A
19
Points Missed
Percentage
95%
1.
The cost savings and use of offshore resources lower inflation, increase
productivity, and lower interest rates.
A.
B.
True
False
Points Earned:
1/1
Correct Answer:
Your Response:
2.
A
A
When an organization outsources work, it often does not have as much control
over those aspects of projects that suppliers carry out.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
3.
A
A
True
False
1/1
Correct Answer:
Your Response:
4.
Correct Answer:
Your Response:
5.
B
B
True
False
1/1
A
A
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
6.
B
B
Some termination clauses state that the buyer can terminate a contract for any
reason and give the supplier only 24 hours notice.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
7.
A
A
Contents of the procurement management plan will vary with project needs.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
8.
A
A
True
False
1/1
Correct Answer:
Your Response:
9.
B
B
The main sections of an RFP never include the statement of work and schedule
information.
A.
B.
Points Earned:
True
False
1/1
Correct Answer:
Your Response:
10.
B
B
Correct Answer:
Your Response:
True
False
1/1
A
A
11.
True
False
1/1
Correct Answer:
Your Response:
12.
A
A
$10.2 billion
$20.4 billion
$50.4 billion
$107.9 billion
B.
C.
D.
Points Earned:
1/1
Correct Answer:
Your Response:
13.
B
B
Organizations can gain access to specific skills and technologies when they are
required by using outside resources. Which benefit of outsourcing does this
statement refer to?
A.
1/1
Correct Answer:
Your Response:
14.
C
C
three
four
five
six
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
15.
Planning contracting
Selecting sellers
Requesting seller responses
1/1
D
D
D.
Points Earned:
1/1
Correct Answer:
Your Response:
16.
D
D
____ involve payment to the supplier for direct and indirect actual costs.
A.
B.
C.
D.
CPFF contracts
Lump sum contracts
Cost-reimbursable contracts
Time and material contracts
Points Earned:
1/1
Correct Answer:
Your Response:
17.
C
C
With a(n) ____ contract, the buyer pays the supplier for allowable performance
costs along with a predetermined fee and an incentive bonus.
A.
B.
C.
D.
CPFF
CPIF
CPPC
CPPF
Points Earned:
1/1
Correct Answer:
Your Response:
18.
B
B
With a(n) ____ contract, the buyer pays the supplier for allowable performance
costs plus a fixed fee payment usually based on a percentage of estimated costs.
A.
B.
C.
D.
CPFF
CPIF
CPPC
CPPF
Points Earned:
1/1
Correct Answer:
Your Response:
19.
A
A
From the suppliers perspective, there is the least risk with a(n) ____ contract
and the most risk with the ____ contract.
A.
B.
C.
D.
Points Earned:
Correct Answer:
Your Response:
CPFF, FPI
FFP, CPPC
CPPC, FFP
CPFF, FFP
1/1
C
C
20.
planning contracting
selecting sellers
requesting seller responses
planning purchases and acquisitions
Points Earned:
Correct Answer:
Your Response:
0/1
D
A