by POWERFUL MEETS AFFORDABLE

Affordable Software for the Automotive Industry

800-296-0177 www.egenuity.com sales@egenuity.com
S O F T WA R E PRICING

2010 Fast Lube Computer Guide

Sponsored by eGenuity
Welcome to our annual guide to fast lube computer systems, a comprehensive guide to the leading computer system vendors available to industry
operators. In today’s highly competitive business climate, having a computer to manage your facility and assist with customer transactions (not to
mention keep track of the technical specifications of new vehicles) is almost a must.
But what happens when the system breaks, as computers are wont to do from time to time? To answer that question, National Oil & Lube News
has asked each vendor — in addition to describing the system or systems they offer — to provide feedback on both the tech support and ongoing
support (i.e. software updates, hardware updates, training, etc.) they offer. Their responses are below.

Auto Data their fingertips including Customer Management Software, Knowledge

www.autodatainc.com
800.767.7580 For more information, see ad on page 13.
Auto Data offers three main point-of-sale (POS) software systems:
PosiLube, PosiPlus (for multi-profit centers) and PosiWash. (The company
also offers a tunnel controller for conveyor-based carwashes.) All of the
software is built on the Windows Platform and Auto Data supports XP, Vista
and Windows 7.
Auto Data customers can take advantage
of cash management on all levels; receipt
printing, estimating and fleet management
are among many of the key program
functions available. Security levels are
controlled via customizable PIN numbers
to protect Auto Data customers as well as
lube center employees from unauthorized
use. From operating multiple cash drawers to detailed sales reporting and
inventory control, Auto Data offers all the core functionality every car care
center requires.
Auto Data also provides a full offering of hardware enhancements for
a lube center location. Solid-state computers, touchscreen technology
and static window sticker printers are among the favorite tools offered.
The company’s high-tech VIN Scanner Decoder brings the lube center
100 percent accuracy in identifying the year, make, model and engine of
customers’ vehicles to look up the parts and lubricants required for service.
The company boasts more than eight million scans during the past five
years.
When it comes to running multiple locations, Auto Data has a complete
back office solution called Enterprise Control. When operators combine
this with the sole one-click link to QuickBooks available in the industry,
they have a combination of tools that offers complete control over the
entire operation.
 
Auto Data’s tech support process:
All of Auto Data’s technical support is completed from its home office
in Atlanta, Georgia. The company does not use answering services and
their technicians can answer 90 percent of questions on the first call. The
company staffs fully qualified support techs who have the latest tools at
Bases and Remote Access Software. Average wait times for technicians are
under five minutes and Auto Data notes they have an emergency button
available if a system is “down,” a feature that puts the call to the top of the
list where it will be answered immediately.
Ongoing support:
Ongoing software maintenance and unlimited 800-number technical
support is offered and includes remote Internet maintenance. Internet-
based software updates are available 24-7 via one-button mouse click
within the POS software. All updates are done via the Internet, eliminating
any need to mail CDs or other types of media storage. Software updating
includes feature enhancements, software maintenance, as well as various
technical database updates for VIN, Electronic Parts Catalogs, Oil Light Reset
Illustrations, Engine and Chassis Graphics, Lubricants and Preventative
Maintenance data. On-site as well as remote Internet-based training is
available depending on the customer’s specific needs.
What customers like best about Auto Data:
“There are three main things Auto Data customers like best about our
system: speed, ease of use and reliability. Before Auto Data introduced
the VIN Scanner and decoder to the lube industry almost six years ago,
the POS process for each customer was already fast. The VIN scanner took
this to another level and also brought a level of accuracy with it that was
previously unobtainable. Having all the specifications for each vehicle is a
key reason why many buy a POS system in the first place, and with the VIN
scanner, any guesswork is eliminated.”
Key features of Auto Data system:
4Reliability.
4Speed and ease of use.
4Vehicle data.
4VIN scanning/decoding.
4Sales and inventory control.
4Graphical sales presentations specific to each customer.
4Customer relationship management (e-mail, reminders, history).
4Web-based and smartphone reporting.
4Multi-location management.
4QuickBooks link (other accounting programs also supported).

24 www.noln.net  
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$
Affordable Software for the Automotive Industry
499
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eGenuity
www.egenuity.com
800.296.0177 For more information, see ad on page 25.
eGenuity, LLC is the maker of eLube and ezWash — affordable and robust
POS solutions for both the fast lube and carwash industries. The company’s
Windows-based system features six modules: Business Operations,
Business Management, Inventory Management, Fleet Management
and System Maintenance. Some of the core features include Chek-Chart
integration, accounting integration, complete inventory management,
100-plus reports, fleet management, central office in-tegration, two VIN
scanning solutions, static
label printing, credit and
gift card processing, and
more.
eGenuity’s tech support process:
The company staffs trained professionals and requires that they exhibit
care toward customers. In the past few months, eGenuity has made some
enhancements by expanding its staff and bringing in a new state-of-the-
art telephone system.
This upgraded call center has allowed the company to answer more
than 90 percent of incoming calls and responding to all other inquiries
within a 30-minute timeframe.
Ongoing support:
All eGenuity customers receive complete training (remotely or onsite)
upon purchase and receive the eLube Users Guide for quick referencing.
eGenuity also features automated updates which are included in the
annual support contract and can be automatically downloaded at any time.
This allows customers immediate access to the latest vehicle information
instead of waiting for Chek-Chart CDs to arrive in the mail. The automated
updates include: software updates, parts catalogs, vehicle diagrams, VIN
database, oil light reset database, preventative maintenance database and
USPS address verification database.
What customers like best about eGenuity:
“Customers have always loved the fact that we do not overcharge for our
software package. We offer an extremely flexible and powerful software
solution for a fraction of the cost of other software vendors. When a
customer decides to purchase our software, we believe in allowing them to
buy their own hardware if they choose. Over 80 percent of our customers
take advantage of our extra features provided by our outstanding
partnerships, such as: automated credit card processing with PIN-based
debit and electronic signature capture, free integrated marketing, custom
professional reminder cards, integrated loyalty and gift card processing,
and integrated fingerprint technology.”
Key features of eGenuity system:
4Windows-based system that uses the very latest development tools.
4Service Review provides OEM recommendations for every vehicle.
4Integrated credit card reader, signature pad, fingerprint scanner and
two VIN scanning solutions.
26 www.noln.net  
The Orig
inal
“Service y
Review”
Compan
4Time Card Management offers built-in timecard capabilities.
4Central Office Management for multiple locations.
4Remote Connection to transparently manage a shop from anywhere.
4Customizable forms with invoice, work order, service review and more.
4High-speed credit and debit card processing.
4Gift card processing for gift card, loyalty and subscription-based
programs.
4Charts and graphs provide critical statistics with custom dashboard.
Integrated Services, Inc. (ISI)
www.ints.com
800.922.3099 For more information, see ad on back cover.
ISI is the maker of LubeSoft and WashSoft POS packages for fast lubes
and carwashes. Primary LubeSoft system functions include: point-of-
sale functionality, wireless/Internet reporting, web-based central office
reporting, web-based real-time data reporting, centralized configuration
tools, multi-store management, graphical service review, remote store
management, white paper and pre-printed invoices, customer club
loyalty programs, electronic service
manual, integrated credit card and
gift card processing, inventory/
purchasing management, fleet
management, integrated turnkey
marketing solutions, fully integrated
with WashSoft carwash management
software, wireless handheld greeter
with VIN scanning, A/R functionality (QuickBooks integration), store data
backup, thermal auto sticker printing, lube code generation for carwashes,
and gas pump interface.
ISI’s tech support process:
The company’s technical support department is staffed with courteous,
knowledgeable technicians available over 100 hours a week to assist
customers. Customers have access to ISI technical support via a toll-
free number, e-mail and after-hours phone support; 90 to 95 percent of
inbound calls are answered by technicians and the remaining 5 to 10
percent receive a return call within five to 30 minutes, while emergency
calls are routed for immediate attention. The majority of calls are handled
by Tier 1 technicians, and more complex issues are escalated to Tier 2, 3 or
to a supervisor level. Programming and quick lube operations experience
contribute to the company’s ability to solve issues and train its customers.
Ongoing support:
Included in the technical support service from ISI, customers receive
software updates. Beyond the initial training that is provided for new
installs, advanced training courses geared to managers and owners are
available, including “train the trainer” classes. Upon request, consulting is
available for store operations, inventory audit and theft control.
What customers like best about ISI:
“From the beginning, we understood how ISI and LubeSoft could benefit
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Affordable Software for the Automotive Industry
$
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our business. It takes little time for new employees to learn how to use
LubeSoft, but at the same time it has very valuable management tools
that we use to improve our business. Most importantly, ISI has been more
like family than a supplier. They are always responsive to our needs and
helpful with any questions or problems that we have. The support team at
ISI is second to none, and it shows each time we call. The years of real lube
operations experience ISI brings to the table cannot be matched by any
other software company.”
– Ray Keating, vice president of Operations
LubePro’s
Key features of ISI system:
4WebCentral — flexible, web-based reporting tools that utilize a
warehouse of LubeSoft data on a centrally located website.
4Graphical service review, presented in “red/yellow/green” based on
manufacturers recommendations, that improves ticket average.
4DashBoard, a graphical heads-up display of near real-time store
performance; target numbers to actual numbers and allows for store-
to-store comparison.
4VIP Customer Club Program allows operators to use “nth” service reward,
coupons and discounts to build customer loyalty programs.
4Cost-effective marketing programs like DriverSide Online Garage and
CarFax Service Link integrate with LubeSoft to provide direct marketing
tools focused on acquiring new customers and increasing revenues.
4Wireless handheld greeter with scanner for VIN explosion and inventory
counts.
4Business and software controls allow audit tracking for cash and
inventory control and management, security protections for employee
management and systemic security schemes.
4Plain paper invoices or pre-printed.
4Full featured point-of-sale featuring shared customer data, fleet
management, inventory, invoicing, employee management, marketing,
estimating, and integrated Chek-Chart and vehicle data.
4Centralized configuration tools (OIL Central) provides for back office
configuration of key setups.
Inter-Link
www.pcilube.com
866.724.5823 For more information, see ad on page 46.
Inter-Link offers a complete POS system (I-lube) including, if required,
hardware, software, static sticker and invoice printers, VIN scanners,
inventory scanners, bay command modules and biometric fingerprint
scanners.
I-lube’s bay command module can display vehicle information as well
as critical fluid capacities/recommendations for the bay technician on
an easily readable back-lit LCD display. The system can be connected to
the company’s back-office solution, called Cortex, which allows operators
to access reports across multiple I-lube systems all in one location from
anywhere in the world. In addition, with store sharing I-lube has the ability
to transfer customer/vehicle data and service history between locations.
I-lube incorporates the ability to scan/receive purchase orders/
Fast and Easy Automated Updates
Download The Latest Vehicle
Information At Your Convenience
receivables as well as inventory control/management all from a handheld
wireless scanner. I-lube has the ability to manage all inventory, including
the ability to e-mail purchase orders.
The system’s VIN scanning claims an unmatched ability to decode 99.6
percent of VINs.
I-lube can e-mail purchase orders/receivables as well as transfer
inventory between locations using the company’s proprietary e-mail
system. The system is also capable of learning the pattern of a vehicle’s
service history and generating reminders
based on that pattern.
The I-lube system can be linked directly
to many accounting packages and is
currently capable of generating 60-plus
reports. In addition, I-Lube has the ability
to access its SQL database remotely
allowing bigger corporations the ability to
process data/generate custom reports.
Finally, I-lube has the ability to print static reminder labels specific to
customer’s requirements.
Inter-Link’s tech support process:
The company offers 24/7 live technical support on all products. Inter-
Link claims that I-lube has one of the industry’s lowest rates of technical
support issues per customer per year. As such, the company is able to
respond immediately to any technical support issues and can usually fix
any issues within a few minutes. Even in situations where a customer has a
complete hardware failure, such as the hard-drive on their main server, the
company claims it can re-install I-lube within an hour.
Ongoing support:
The company offers its customers a full range of 24/7 software and
hardware support for the I-lube system. Company servers are updated
weekly with new VIN scanning data and monthly with Chek-Chart updates,
as well as vehicle catalog data. When newer versions of I-lube are available,
they are placed on the server as well. Customers need only run an auto-
updater and download all of the latest data to ensure their system is up to
date. Inter-Link does not charge for new features or add support fees for
different modules. The company’s software and support is one price and
includes the newest features that become available.
What customers like best about Inter-Link:
“Probably the biggest compliment we receive is on our ability and
willingness to customize I-lube for our customers. No matter what our
customers want, we’re willing to add it to our system. In fact, we provide an
online users forum/community exclusively for all of our customers to make
suggestions, read feedback and talk with one another. Many suggestions
that have been posted on our forum have been incorporated into I-lube.
Our reasonable tech support, features and system stability no doubt
impress our customers.”
Key features of I-lube:
4Bay Command Module, a proprietary LCD device designed to provide
filter catalog/vehicle information for the lower technician.
February 2010 27
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Affordable Software for the Automotive Industry
$
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Inter-Link, Continued
4VIN scanning.
4Biometric fingerprint readers to enhance log-in and security.
4Graphical reports for displaying mission-critical data.
4Inventory scanners with the ability to receive inventory on the scanner,
scan in purchase orders and maintain store inventory all on a remote,
wireless handheld scanner.
4Learning reminder system, which generates reminder cards/e-mails on
a learned system of customer behavior.
4Cortex enterprise-level back office solution.
4Ease of use.
4Customizability — customers know features can be added.
4Scalability; with its enterprise level solutions and data access
components, I-lube allows companies to grow on multiple levels.
MicroLogic Associates
www.micrologic.net
973.598.0808
MicroLogic offers LogicLube software, allowing lube operators to create
a database that can easily be used to send friendly reminders as well as
assist the employee team in recognizing customers when they frequent
the business.
With the LogicLube Hand Held, technicians can scan a vehicle’s VIN to
find critical information such as the recommended oil and air filter, as well
as the vehicle make and model. This information communicates wirelessly
to the system to create “Pending Work Orders” for bay technicians.
A large touchscreen bay computer is designed to maximize the speed
of the services being performed. Engine diagrams, recommended service
intervals and services checklists provide technicians a guide to reference
while preparing and/or performing the required service.
MicroLogic’s tech support process:
MicroLogic has 24/7 support available. The company has the ability to
connect to all of its customers’ sites for remote diagnostics. Customers
can call to request support; or recently, MicroLogic added the ability for its
customers to log into a portal, which allows them to create service/trouble
tickets. Users can then track the progress of the trouble tickets with the
response from the support person listing the solution to the issue. Support
times are based upon the severity of the call.
Ongoing support:
MicroLogic support includes: software updates, upgrades, new releases
of software features, remote on-line training and remote connectivity to
system for diagnostics and troubleshooting. All of these are included with
the annual support fee.
What customers like best about MicroLogic:
“Customers have the ability to use a handheld PDA to scan the VIN to let
the service greeter automatically know the vehicle make and model with
the recommended primary and secondary oil and air filters. The system is
28 www.noln.net  
simple to use and both cashier and bay computers are touchscreen.
“With LogicLube, operators can choose any credit card processor
they wish. The management software is browser based and there are no
monthly fees to access data. From any computer or iPhone, operators can
locally or remotely run all reports, check labor, check/update inventory
and change service prices. In addition, operators have access to a digital
dashboard that shows up-to-the-minute revenue and car counts.”
Key features of MicroLogic systems:
4Wireless handheld PDA for work order creation.
4Touchscreen bay computer.
4Static sticker printing.
4VIN scanning.
4Manufacturer service recommendations and intervals.
4Engine diagrams specific to the vehicle that technicians are servicing.
4Inventory control and management.
4Full-page invoice and work order printing with service intervals.
4Browser-based management system (with no monthly fees).
4Integrated high-speed credit card processing with ability to choose any
card processor.
4Carwash system integration.
PM Attendant
www.pmattendant.com
866.341.7449 For more information, see ad on page 39.
PM Attendant offers a 100 percent web-based POS system that runs on
equipment selected by the lube operator. The system features Chek-Chart
interoperability with 20 filter databases, lubrication specs, severe-service
intervals, oil reset procedures, engine diagrams and chassis diagrams.
In addition, PM Attendant
features a VIN scanner
for easy access to vehicle
information.
The company’s system
comes with an employee
time clock, an inventory management function, cash drawer management,
internal credit card processing and signature capture. The system can
print “service due” graphs and features integrated marketing solutions.
Management features include QuickBooks interface, purchase orders,
accounting function (with accounts receivable, monthly statements, aging
report, etc.), management reports and the ability to access data from any
smartphone.
The system can also print plain paper invoices and static reminder
labels. PM Attendant creates data backups remotely and on an operator’s
own computer.
PM Attendant’s tech support process:
When customers call tech support, they usually talk to a person at that
moment and get their question answered immediately. Because PM
Attendant’s system is web based and does not rely on the configuration of
a shop’s computer, the company notes it receives few tech support calls.
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Affordable Software for the Automotive Industry
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PM Attendant, Continued
All software updates are performed on the company’s server, eliminating
headaches for customers, who simply log in each day.
Ongoing support:
Because the system is web-based, hardware updates are not required
unless an operating computer becomes unreliable. Software updates
are performed automatically, meaning no update discs. All Chek-Chart
updates occur automatically and in a timely fashion. For example, 2010
Chek-Chart data was updated beginning in September 2009.
Based on the customer’s preference, training can be performed over the
phone using GoToMeeting or on site.
What customers like best about PM Attendant:
“Ease of use, and it works. I think most computer programmers try to make
things too complicated. I received an e-mail from one of our customers
around Christmas and he said, ‘You guys deserve the business, as you
are very good at doing what you promise to do and following through
with your commitments. We are happy we chose you.’ I couldn’t be more
proud of all the people behind the scenes that make this operation run so
smoothly, and this statement is a true reflection of what we believe. We
take all our customers’ comments to heart and feel they are an extension
of our family.”
Key features of PM Attendant systems:
4Web-based system.
4Chek-Chart with 20 filter databases.
4Internal credit card processing (Visa, Mastercard, Discover, American
Express, Voyager, Wright Express).
4Integrated marketing solutions (Loyalty Club, DriverSide, Throttle It Up,
Mailmark, Workflow One).
4Inventory management.
4Management reports (sales, accounting, etc.).
4QuickBooks interface.
4Customer logins from any web browser or smartphone.
4Accessible by any smartphone (iPhone, Blackberry, etc.).
4Peripheral hardware interface (static labels, VIN scanner, signature
capture, cash drawer, etc.).
R.O. Writer
www.rowriter.com
800.881.5859
R.O. Writer offers four products — R.O. Writer Shop Management Software,
a shop management software solution for automotive repair and tire
shops; R.O. Writer Express, a touchscreen kiosk software for the quick lube
industry that works in conjunction with R.O. Writer; R.O. Writer Mobile,
a handheld version of R.O. Writer that scans and decodes VINs, start
estimates, controls inventory and more; and R.O. Writer Central Service, an
enhanced web-based multi-shop reporting tool.
The systems offer POS estimating and invoicing, catalog integrations
30 www.noln.net  
Custom Integrated Gift Cards
Gift Cards, Loyalty Cards & Subscription Cards
(Activant, Chek-Chart, WHI Nexpart, WiseConnect, NAPA, ALLDATA and
WORLDPAC), accounts payable/accounts receivable, marketing and
follow-up functions (allowing operators to send letters, postcards and/or
e-mail), inventory control, accounting interfaces to all major accounting
packages, enhanced reporting, time clock, integrated credit card swipe,
integrated caller ID, oil static cling printer, Smart eCat (a module that
allows connectivity to major parts suppliers for fast parts look-up and
ordering), Smart Jobs (customized jobs that automate part and labor look-
up), Smart Pricing (automatic part pricing to ensure profit margin), margin
indicators, VIN decoding, fast tire quoting, bar coding for VIN scanning and
adding parts to tickets and coupons, and Central Service for SaaS multi-
store reporting
R.O. Writer’s tech support process:
Customers can contact technical support by a phone call, e-mail or directly
from the R.O. Writer software. According to the company, service is fast and
dependable. For more complex issues, support technicians employ the
latest tools to remotely access the customer’s computer via the Internet.
In 2009, the company claims its technical support satisfaction was rated at
98 percent by customers.
Ongoing support:
R.O. Writer’s software maintenance program allows customers unlimited
access to its support desk, website and all software updates/enhancements.
The company offers monthly on-line training classes along with hands-on
training classes in its training center.
What customers like best about R.O. Writer:
“R.O. Writer Express is a touchscreen kiosk version of the R.O. Writer
shop management software. With Express, all maintenance services can
be quickly estimated and invoiced. It’s fast and easy to learn. For more
complex repair services, you can switch to R.O. Writer and have all of the
estimating power of this time-tested product. R.O. Writer and Express work
together seamlessly to give you fast maintenance services and the ability
to estimate the most complex full service repair jobs.”
Key features of R.O. Writer systems:
4Incorporates 20 years of specialization in auto repair.
4User friendly, fast, touchscreen estimating of all maintenance services.
4Integrated cataloging for parts and labor.
4Smart eCat connectivity to parts suppliers for on-line part pricing.
4Feature-rich Shop Management Software with A/P, A/R, inventory
control and marketing.
4R.O. Writer is modularized — only purchase the software that you need.
As your business grows, you can add additional modules.
Sage Microsystems
www.sagesystem.com
800.724.7400 For more information, see ad on page 3.
Sage Microsystems offers the QuickTouch POS system and NexGen central
office management system.
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The QuickTouch system features customer invoicing, VIN decoding for
accurate vehicle identification and specifications, automatic windshield
static sticker printing; customer service history with complete stored
invoices; a“Service Maintenance Schedule”sales tool with colored gauges for
recommended services; integrated Motor Information Systems’ databases
for vehicle specifications, part numbers and service recommendations;
flexible service setup designed
for oil change, repair and
carwash centers; customer
thank-you and reminder card
management; daily sales, service
and employee management
statistics; employee time clock
and productivity tracking; inventory management including automatic
purchase orders; fleet vehicle management and accounts receivable;
QuickBooks accounting interface for general ledger; and connectivity with
NexGen, Sage’s central office business management system.
Sage’s tech support process:
The Sage Customer Support Help Desk is available to customers 24 hours a
day and seven days a week. Customers call a toll-free number, and the call
is answered by a Sage customer service representative.
Sage Customer Support allows customers to ask questions regarding
hardware, software, training and general business operations. Technical
support calls are placed in a support queue and are either answered
immediately or in the order they were received. Sage’s support call average
response time is eight minutes and average resolution time is 18 minutes.
In the event that the customer’s system is inoperable, the call is answered
immediately. Sales and administrative calls are routed to the appropriate
Sage representative and are either answered immediately during regular
business hours or answered the next business day, if received after regular
business hours.
Ongoing support:
Sage offers its customers an ongoing support program called Guardian,
which includes free unlimited toll-free customer support, annual software
updates to QuickTouch and NexGen, and updates to Motor’s technical
databases. Sage invests heavily in its annual software updates, which
consistently provide customers with new features. Most of these changes
come directly from requests from the company’s customers. Sage is
committed to keeping its customers’ systems technologically current.
Motor Information Systems (publishers of the Chek-Chart Lubrication
Guide) provides updates to its technical databases at least four to five
times per year. As soon as new information is received from Motor, Sage
immediately updates its customers’ systems to ensure they have the most
current vehicle specifications possible.
What customers like best about Sage:
“Our customers consistently comment on three important virtues of
Sage and our products. The first is ‘extreme ease of use.’ Our exclusive
touchscreen interface is fast, colorful and great for customer interaction. It
is the standard in retail and restaurant POS system environments.
“The second is ‘excellent customer service.’ All Sage technical support
Custom Charts & Graphs
Customize The Dashboard To Meet Your Needs
personnel have spent time in our customers’ centers. They are trained on
the Sage products, use of the products in the real environment and also
about the businesses our customers operate.
“Third, Sage’s software design is focused on ‘what makes money for our
customers.’ Sage created the service recommendations sales tool that uses
brightly colored gauges to educate customers on their vehicle needs — an
industry first — making it simple for our customers’ techs to sell additional
profitable services.”
Key features of Sage systems:
4Windows based for user familiarity and availability of equipment.
4Exclusive touchscreen-based design paralleling retail and hospitality
industries for speed, accuracy and ease of use.
4“Service Maintenance Schedule” gauges sales tool based on current
mileage, previous service history and recommended service interval.
4Employee security at all levels of the QuickTouch system with exceptions
recorded and audit reports available throughout.
4Comprehensive reporting in all areas.
4Purchase order processing of inventory including complete order
posting with the touch of a button.
4Fleet A/R with statements that show vehicle and service detail.
4Reminder/thank-you card printing on in-house QuickTouch printers.
4Interfaces to QuickBooks and a variety of companies that provide
processing for customer follow-up.
4NexGen central management system allowing access to complete store-
level information from any Internet connection anywhere, anytime.
ST&J Retail
www.stjretail.com
866.220.1161
ST&J Retail offers a POS computer system with accounting export function,
VIN scanning and static label printing.
ST&J Retail’s tech support process:
Software is supported by a 24-hour, seven-day-a-week help desk, while
hardware is supported by a next-business-day onsite process.
Ongoing support:
One major software update per year; computer hardware has a five-year
lifecycle. Training is included in purchase price.
What customers like best about ST&J Retail:
“Robust hardware, wireless VIN scanning, integrated credit/debit and a
single point of contact for all POS elements.”
Key features of ST&J Retail systems:
4VIN scanning for accurate vehicle identification.
4Export financial data to common accounting programs.
4Customer-facing display for additional advertising.
4Easy to use GUI interface.
4Backed by 24/7 help desk support team. S
February 2010 31