ABSTRACT

Technological changes in organizations are challenging and they are implemented

with the intent of increasing the efficiency of the employees. In which there are
both success and failure stories. Gaining insight into employee perspectives
related to technology changes might strengthen the technology adoption and
performance. The main aim of this study is about impact of new technology to
employees with reference to Acute Technologies and Solutions, Chennai. The
objectives of the study are; to explore various technology changes in IT company
and its impact on employee attitude with reference to Acute Technologies and
Solutions, to assess the employees attitude towards IT industry, to assess the
reasons for the employees impact of technological changes on positive attitude,
to assess the reasons for the employees impact of technological changes on
negative attitude, to assess the employees expectations from the software
Industry and to make suggestions to improve the attitude of the employees to the
management. The study is based on the sample drawn from the employees of
Acute Technologies and Solutions who are using laptop, mobile phones and web
based applications in their projects. The target respondents has been taken for the
study belongs to various levels like Entry level engineers, Software engineers,
Senior Software engineers, Lead engineers and Managers. The sample size of the
study was limited to 125. Random sampling method was used to choose target
respondents. Primary data collection was through the circulation of Questionnaire
to the Information technology employees. Secondary data for the study was
collected through journals, magazines and websites. The collected data was
analysed using percentage analysis, weighted average method and chi-square test.

TABLE OF CONTENT
CHAPTERS

CHAPTER 1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.9.1
1.9.2
1.9.3
1.9.4
1.10
1.11
1.12
1.12.1
1.12.2
1.13
CHAPTER 2
2.1
2.2
2.3

PARTICULARS

Page No.

Abstract

BACKGROUND STUDY
INTRODUCTION
LAPTOP FOR REMOTE ACCESS
MOBILE PHONE FOR CUSTOMER RELATIONSHIP
WEB BASED APPLICATION
REMOTE DESKTOP CONNECTION
INSTANT MESSAGING
LIVE MEETING/CONFERENCES
THE NET IMPACT OF IT AND IT-ENABLED

1
1
2
3
3
4
4
5
5

ORGANIZATIONAL CHANGE
INDUSTRY PROFILE
Market Structure
Policies for IT Industry
Porter 5 forces
Core competencies of IT Industry of India
DEFINITION OF PROBLEM
NEED FOR THE PROJECT
OBJECTIVES AND SCOPE OF THE PROJECT
Objectives of the study
Scope of the project
DELIVERABLES

6
6
8
11
12
14
14
14
14
15
15

REVIEW OF LITERATURE
LITERATURE RELATED TO EMPLOYEE ATTITUDE
LITERATURE RELATED TO TECHNOLOGICAL CHANGES
LITERATURE RELATED TO RELATIONSHIP BETWEEN

16
16
17
17

EMPLOYEE ATTITUDES AND TECHNOLOGICAL

CHANGES
2.4 RESEARCH GAP
CHAPTER 3
3.1
3.2
3.3
3.3.1
3.3.2
3.3.3

METHODOLOGY
TYPE OF PROJECT : SURVEY TYPE
TARGET RESPONDENTS
ASSUMPTIONS, CONSTRAINTS AND LIMITATIONS
Assumptions
Constraints
Limitations

19
20
20
20
20
20
21
21

3.4
3.4.1
3.4.2
3.4.3
3.5

SAMPLING METHODS
Sampling technique
Sampling procedure actually employed
Methods of data collection
STATISTICAL TOOLS FOR ANALYSIS

21
21
21
22
22

CHAPTER 4
4.1
4.2
4.3

DATA ANALYSIS AND INTERPRETATION

PERCENTAGE ANALYSIS
CHI-SQUARE TEST
WEIGHTED AVERAGE METHOD

24
24
49
53

CHAPTER 5
5.1
5.2
5.3
5.4

FINDINGS SUGGESTIONS AND CONCLUSION

SUMMARY OF FINDINGS
SUGGESTIONS
CONCLUSION
DIRECTIONS FOR FUTURE RESEARCH

55
55
59
60
61

BIBLIOGRAPHY
APPENDX I - QUESTIONNAIRE

62
63